Reviewed by: Natalie
This definitely exceeded my expectations! The lights outside Honolulu Hale were beautiful but I didn’t even know about all the trees and decorations inside! Everything was gorgeous & so festive. The lights extended down the road & there was so much to do (food, rides, etc). I also enjoyed the trolley ride to and from because parking is of course minimal in the area. Would definitely go again!
| Rating: | |
|---|---|
| Packages: | Standard Christmas Package |
| Attended as: | Families |
| Posted on: | 2018/01/22 |
| Activity Date: | 2017/12/30 |
Reviewed by: ケイコ
I attended with my husband and a friend.
We had guaranteed window seats on the second floor, with a jazz live performance.
Since the floor is small, we were able to enjoy both the hula and the performance up close!
There were a few Japanese people as well.
This floor had a dress code, creating an elegant atmosphere, and we had a wonderful time with delicious food and champagne.
We enjoyed the fireworks on the terrace of the top floor!
The only disappointment was forgetting the photos we had purchased when disembarking.
主人と友人の三人での参加でした。
2階席の窓側確約、ジャズライヴ演奏
フロアが小さい分、フラも演奏も近くで楽しむ事ができました!
日本人もちらほら
こちらのフロアは、皆様ドレスコードで優雅な雰囲気があり
美味しい食事とシャンパンで素敵な時間でした。
花火は、最上階のテラスで楽しみました!
残念だったのは、せっかく購入した写真を忘れて下船してしまった事です。
| Rating: | |
|---|---|
| Packages: | 5コースとジャズライブ(プライベートテーブル確約) |
| Attended as: | Couples |
| Posted on: | 2018/01/20 |
| Activity Date: | 2017/12/31 |
Reviewed by: shishi
Every year, I spend New Year's in Hawaii. I usually watch the New Year's fireworks from the beach, but this time I saw them from a boat for the first time, and I was moved by the combination of the night view and the fireworks!!! I want to sign up again for next year.
毎年、ハワイで年末年始を過ごします。
いつもはビーチから年越し花火を見ますが、
今回は初めて船から見て、夜景と花火のコラボに感動しました!!!
また来年も申し込みたいと思っています。
Thank you very much for boarding with us. We are very pleased to hear that you enjoyed your experience. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度はご乗船頂きまして、誠に有難うございます。楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | 4コースとジャズライブ(最上階デックのプライベートテーブル確約) |
| Attended as: | Families |
| Posted on: | 2018/01/20 |
| Activity Date: | 2017/12/31 |
Reviewed by: tsubacyan
The staff was kind, and although the food didn't quite suit my taste, the service was excellent. For the price, there was a generous amount of offerings, and as it was my first time participating, I was very satisfied.
スタッフが親切でお食事はあまり口に合いませんでしたがサービスは最高です。値段の割に盛りだくさんの内容が用意されていて初めての参加でしたが大満足でした。
Thank you very much for participating in our cruise.
We are sorry to hear that the food did not suit your taste, but we are glad to know that you were satisfied with the service.
We hope you will visit us again.
All of our staff are looking forward to welcoming you back.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
お食事がお口に合いませんでしたのは残念ですが、サービスにご満足頂けました様で嬉く思います。
是非またお越し下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 4コースとジャズライブ(最上階デックのプライベートテーブル確約) |
| Attended as: | Families |
| Posted on: | 2018/01/06 |
| Activity Date: | 2017/12/31 |
Reviewed by: tsubacyan
The staff was friendly, and although the food didn't quite suit my taste, the service was excellent. For the price, there was a generous amount of offerings, and as it was my first time participating, I was very satisfied.
スタッフが親切でお食事はあまり口に合いませんでしたがサービスは最高です。値段の割に盛りだくさんの内容が用意されていて初めての参加でしたが大満足でした。
Thank you for boarding.
Star of Honolulu
ご乗船有難うございました。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 4コースとジャズライブ(最上階デックのプライベートテーブル確約) |
| Attended as: | Families |
| Posted on: | 2018/01/06 |
| Activity Date: | 2017/12/31 |
Reviewed by: まだかゆい
I have used the Star of Honolulu countdown before, and I recommend the Polynesian Show version. The jazz performance I attended previously had a nice, calm atmosphere, but the countdown really needs to be lively! The fireworks were beautifully visible right in front of us. However, the dinner with tough and flavorless steak and an incredibly chewy lobster was quite disappointing, so let's just say that was part of the experience...
以前もスターオブホノルルのカウントダウンは利用しているのですが、ポリネシアンショーバージョンがおすすめです。以前参加したジャズ演奏も落ち着いた感じがそれなりに良かったのですが、やはりカウントダウンは盛り上がらなきゃ!花火も真正面に綺麗に見えました。しかし硬くて味のないステーキと噛みごたえが半端ないロブスターのディナーはかなりお粗末なので、その辺はご愛嬌という事で。。。
Thank you very much for joining our cruise.
We are very pleased to hear that you enjoyed the countdown with us on board.
We will share your comments regarding the meals internally and use them to improve in the future.
Thank you for your valuable feedback.
All of our staff look forward to welcoming you again.
Star of Honolulu
この度は私共のクルーズにお越し頂き、誠に有難うございました。
船上で、私共と一緒にカウントダウンをお楽しみ頂けました様で大変嬉しく思います。
お食事に付きましてのコメントは社内で共有させて頂き、今後の改善に役立たせて頂きます。
貴重なご意見有難うございました。
またのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 3コースディナーとポリネシアンショー |
| Attended as: | Couples |
| Posted on: | 2018/01/05 |
| Activity Date: | 2017/12/31 |
Reviewed by: clownsy
My first time in Hawaii! My first countdown cruise! It was amazing! Welcoming the New Year in another country with a countdown of 3, 2, 1! People from all over the world came together and shouted "Happy New Year!" The food was delicious, and there were goodies on the table, making it a very enjoyable and dreamlike moment! I definitely want to participate again.
初ハワイ!初カウントダウンクルーズ!最高でした!他国で新年を迎える、3.2.1のカウントダウン!どこの国の人も1つになって、ハッピーニューイヤーを叫びました!食事も美味しく、テーブルには、グッズが置かれて、とても楽しく夢のようなひと時でした!また、是非参加したいです。
Thank you very much for boarding with us. We are very pleased to hear that you enjoyed your experience. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度はご乗船頂きまして、誠に有難うございます。楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | 3コースディナーとポリネシアンショー |
| Attended as: | Families |
| Posted on: | 2018/01/04 |
| Activity Date: | 2017/12/31 |
Reviewed by: Ayasho
The countdown from a vantage point overlooking Waikiki Beach was amazing! There was some time between the departure and the countdown, but during that time, I was able to enjoy fireworks from various hotels and homes. Looking up, I could see so many stars, which was also moving! The countdown amidst such beautiful scenery was a once-in-a-lifetime moment that I will always remember. It was truly fun!!! However, it can be quite chilly during this time, so having a long-sleeved jacket might be necessary...
ワイキキビーチを一望できる位置でのカウントダウンが最高でした!
出航してからカウントダウンまで時間が空いていたのですが、その間も各ホテルや家庭から上がる花火を楽しむことができました。そして上を見上げると星がたくさん見えてそれにもまた感動!どこを見ても綺麗な景色の中でのカウントダウンは今までにない一生の思い出に残る瞬間となりました。本当に楽しかった!!!
ただこの時期はかなり肌寒いので長袖の上着がないとツライかも…?
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2018/01/04 |
| Activity Date: | 2017/12/31 |
Reviewed by: M.Okonogi
The food and Polynesian dance were great. I participated alone, but I was able to chat a bit with a Japanese couple sitting next to me. I also thought that having a designated waiter for each table contributed to the smooth service.
料理もポリネシアンダンスもよかったです。一人参加だったのですが、隣の日本人夫婦の方と少しお話ができました。また、テーブルごとに担当のウエイターが決まっていることも、スムーズな対応につながるのだと思いました。
Thank you very much for participating in our New Year's Eve cruise. We are very pleased to hear that you enjoyed meeting the person next to you. Please come again. All of our staff are looking forward to welcoming you back.
Star of Honolulu
この度は私共のニューイヤーズイブクルーズにご参加頂き、誠に有難うございました。
お隣の方との出会いもお楽しみ頂けました様で大変嬉しく思います。
是非またお越し下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 3コースディナーとポリネシアンショー |
| Attended as: | Solo Travelers |
| Posted on: | 2018/01/03 |
| Activity Date: | 2017/12/31 |
Reviewed by: かわさん
I enjoyed participating in the bus tour of the illuminated city at night, which was a view I don't usually get to see! The double-decker bus offered a great view too✨ It can be a bit chilly, so it's better to bring a long-sleeved shirt!
ライトアップの夜の街をバスで走り、普段見れないシティだったので、楽しく参加出来ました!
バスも2階建てでとても良い景色でしたよー✨
少し寒いので、長袖は持って行ったほうがいいですねぇ!
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2018/01/02 |
| Activity Date: | 2017/12/25 |
Reviewed by: Aimey R.
Overrated, but still fun to see the city from up high (especially with kids)
| Rating: | |
|---|---|
| Packages: | Standard Christmas Package |
| Attended as: | Families with Young Children |
| Posted on: | 2017/12/28 |
| Activity Date: | 2017/12/22 |
Reviewed by: CASEY
It was a nice and fun trolley ride with the kids to see the Honolulu City Christmas lights. Recommend it to anyone who wants to sit back, relax and listen to Christmas songs while enjoying the festive lights. I liked is especially that I didn't have to drive and look for parking which made the evening more enjoyable to spend with the kids.
Highly recommend this tour and buy yoir tickets thru this site. Fast and prompt notification on confirmations, etc.
| Rating: | |
|---|---|
| Packages: | Standard Christmas Package |
| Attended as: | Families |
| Posted on: | 2017/12/11 |
| Activity Date: | 2017/12/08 |
Reviewed by: Gary Jackson
GREAT time!!!! Staff was wonderful and did a great job of ensuring we had a good time!!!
If we had the time, we’d do it again!!!
| Rating: | |
|---|---|
| Packages: | 3.5-hour Sunset Snorkel Cruise [Apr-Sep] |
| Attended as: | Couples |
| Posted on: | 2017/10/01 |
| Activity Date: | 2017/09/28 |
Reviewed by: Krystin B
Was so easy to purchase this as a wedding gift. What a great idea to give for someone that is going to Hawaii on their honeymoon!
| Rating: | |
|---|---|
| Packages: | $50 Gift Certificate |
| Attended as: | Couples |
| Posted on: | 2017/09/16 |
| Activity Date: | 2017/08/26 |
Reviewed by: Bella
There are many wild dolphins closely, that's really amazing. However, if there is less people on the cruis that would be better. Overall, it is nice activity.
| Rating: | |
|---|---|
| Packages: | Morning Snorkel Cruise with Transportation from Waikiki |
| Attended as: | Friends |
| Posted on: | 2017/09/01 |
| Activity Date: | 2017/08/04 |
Reviewed by: aya
Since the premium seats were fully booked, I reserved standard seats. I arrived at the hotel just after 4:30 and lined up. Our seats were at the end of the second row from the front. The stage was positioned high, so it wasn't difficult to see. The male fire dance was impressive, and the female hula dance was very vibrant. I was able to enjoy a luxurious time with an ocean view backdrop.
プレミアム席が満席だったので、スタンダード席で予約しました。4時半すぎにホテルに行き、並びました。席は前から2列目の端でした。ステージが、高い位置にあるので、見にくいことはなかったです。男性のファイヤーダンスは、迫力がありました。女性のフラダンスもとても華やかでした。オーシャンビューバックに贅沢な時間を過ごせました。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Couples |
| Posted on: | 2017/08/18 |
| Activity Date: | 2017/08/14 |
Reviewed by: Christina
Had a blast on this event! Although we did not see dolphins up close, we still saw amazing sea life and beautiful waters! First time snorkeling out this far and it was awesome! Worked up an appetite and the crew hit it off with some tasteful grub!!! Shaka to the crew!!!
| Rating: | |
|---|---|
| Packages: | Afternoon Snorkel Cruise with Transportation from Waikiki |
| Attended as: | Families |
| Posted on: | 2017/08/07 |
| Activity Date: | 2017/08/01 |
Reviewed by: toskoj
I participated with my wife and my parents, who are nearly 80 years old. We found out at the last minute that our reserved sunset cruise was not available due to Independence Day, so we hurriedly signed up for this plan instead. It was quite a bit over our budget, but in the end, it was definitely the right choice. We were able to watch the Independence Day fireworks from the boat, and my parents were absolutely thrilled.
家内と80歳目前の両親と一緒に参加しました。他に予約していたサンセットクルーズが独立記念日ということで予約できてないことが直前にわかり、慌ててこちらのプランを申し込みました。予算的にはかなりオーバーしましたが、結果的にこちらで大正解でした。独立記念日の花火も船上から見ることができて、両親も大喜びでした。
Thank you very much for boarding with us. We are very pleased to hear that you enjoyed your experience. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度はご乗船頂きまして、誠にありがとうございます。楽しめて頂けたご様子で、私共も大変嬉しく思っております。また、ハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | パーティープラン(3コースディナー&ショー) |
| Attended as: | Families |
| Posted on: | 2017/07/25 |
| Activity Date: | 2017/07/04 |
Reviewed by: Vic
The cruise was excellent. We had the appetizers which were tasty. Met a few couples and had a fun with great view of the fourth of July fireworks show.
| Rating: | |
|---|---|
| Packages: | Appetizer Cocktail Cruise |
| Attended as: | Couples |
| Posted on: | 2017/07/09 |
| Activity Date: | 2017/07/04 |
Reviewed by: Norma
We loved our time on the snorkeling and dinner cruise excursion. Well worth the price. Our captain gave great instruction and safety procedures. He also took us up snd close to a whale which gave us quite a show within 25 yards or so. The time by the shore snorkeling was impressive. Lots of fish.
The dinner was delicious with plenty of variety of drinks both spirited and not. I enjoyed the time to enjoy the sunset. Beautiful. There are two restrooms where you can change. Two shower hoses to rinse off after you snorkel. Staff was great. Underwater photographer was along for optional photo package you can purchase.
| Rating: | |
|---|---|
| Packages: | 2.5-hour Sunset Snorkel Cruise [Oct-Mar] |
| Attended as: | Couples |
| Posted on: | 2017/04/04 |
| Activity Date: | 2017/03/25 |
Reviewed by: バーバラ
It was very sophisticated, and the children were able to have a fun time without getting bored. The food was delicious, and there were many drink options, which I thought was great. The situation at the Royal Hawaiian was excellent.
とても洗練されており、子供達も退屈することなく楽しい時間を過ごすことができました。食事も美味しく飲み物も種類が多く良かったように思います。ロイヤルハワイアンというシチュエーションが最高です。
| Rating: | |
|---|---|
| Packages: | 前列席確約プラン |
| Attended as: | Families with Young Children |
| Posted on: | 2017/03/31 |
| Activity Date: | 2017/03/20 |
Reviewed by: DLineen
I know it's just the luck of the draw and bad timing but 5 or 6 people got sick on our trip due to high waves. Maybe cancelling the trip would have been best because after all that, the provided meal was not at all appetizing. Yes we saw a couple green sea turtles, but it would have been much, much better without the fear of human projectile.
| Rating: | |
|---|---|
| Packages: | 2.5-hour Sunset Snorkel Cruise [Oct-Mar] |
| Attended as: | Couples |
| Posted on: | 2017/03/25 |
| Activity Date: | 2017/03/04 |
Reviewed by: Manu N
WAS NICE, MAYBE WILL DO THIS AGAIN :) ATTENDED FEBRUARY 14, 2017
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2017/03/06 |
| Activity Date: | 2017/02/14 |
Reviewed by: 匿名希望
The show at the Royal Hawaiian Hotel was elegant. However, it was quite cold at night, so a jacket is a must.
ロイヤルハワイアンホテルのショーだけあって、品がよかったです。
ただ夜はさすがに寒くて上着必須です。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Families |
| Posted on: | 2017/02/21 |
| Activity Date: | 2017/02/20 |
Reviewed by: R.D. Francis
My wife and I enjoyed this very much, Great way to help celebrate our 30th anniversary. A fun and knowledgable crew took very good care of us. Fantastic catamaran
| Rating: | |
|---|---|
| Packages: | 2.5-hour Sunset Snorkel Cruise [Oct-Mar] |
| Attended as: | Couples |
| Posted on: | 2017/02/12 |
| Activity Date: | 2017/02/09 |
Reviewed by: MeSoHappy
This was a great trip to go on. The check-in went smooth and the staff were friendly. The ocean was rough but the boat was so stable that I did not even get sea sick. While we were not able to go snorkeling because of this, we saw a whale and lots of dolphins! The morning sunshine made for a beautiful backdrop to the Waianae coastline. Ocean Joy is environmentally friendly to the dolphins and we normally would get to snorkel- just not with the dolphins since it disturbs them.
Our photographer gave everyone a 50% discount on our normally $40 photo package and the photos turned out great! We appreciated the treatment of the crew and everyone had fun even though we did not snorkel. Drinks and lunch were served and everything was tasty. I had fun and look forward to going with this crew again someday. Thanks to Veltra for a smooth confirmation process. It could not have been easier to book a fun outing.
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2017/01/30 |
Reviewed by: Sayaka
We came to Hawaii for the first time as a couple. The service was wonderful, and watching the fireworks from the boat created great memories. The air conditioning and sea breeze were colder than expected, so be careful about what you wear.
夫婦で初めてハワイに来ました。
サービスも素晴らしく、花火を船上から見ることができていい思い出になりました。
冷房と潮風が思ったより寒いので、着るものには注意が必要です。
Thank you very much for participating in our cruise.
It's wonderful that you and your spouse traveled to Hawaii for the New Year.
We are very pleased to hear that you enjoyed our services and the fireworks.
As you mentioned, it can be a bit chilly in the evenings and indoors in Hawaii, so we recommend bringing something to wear over your clothes.
Please do come back and visit us again with your spouse.
All of our staff are looking forward to your next visit.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございます。
ご夫婦でお正月にハワイ旅行、素敵ですね。
私共のサービスや花火をお楽しみいただけました様で大変嬉しく思います。
ハワイでも店内や夜は肌寒い事がございますので、お客様の仰るとおり、羽織る物をお持ちいただく事をお勧め致します。
是非またご夫婦で遊びにいらして下さい。
スタッフ一同またのお越しをお待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 4コースとジャズライブ(最上階デックのプライベートテーブル確約) |
| Attended as: | Couples |
| Posted on: | 2017/01/03 |
| Activity Date: | 2016/12/31 |
Reviewed by: Joel
After finding parking ($12) rushed to locate the shuttle which started late because someone on another business had to go potty. Rode to downtown area where there was about 3 blocks of Christmas lights and then stopped to walk around a building with a few trees in it then back to wait on another late bus just to return to where we started. Huge disappointment for $25 and 3 hours I'll never get back.
| Rating: | |
|---|---|
| Packages: | Standard Christmas Package |
| Attended as: | Couples |
| Posted on: | 2016/12/25 |
| Activity Date: | 2016/12/22 |
Reviewed by: Derek
Niu helped us to find the place and actually called to see it the trolley could wait for us! Thanks for a really nice time!
| Rating: | |
|---|---|
| Packages: | Standard Christmas Package |
| Attended as: | Families with Young Children |
| Posted on: | 2016/12/21 |
| Activity Date: | 2016/12/18 |
Reviewed by: yukky
Despite being told to gather 15 minutes early and arriving on time, there was no guidance to the bus even after more than 30 minutes past the departure time, which frustrated the other participants as well. After waiting 40 minutes past the scheduled departure, we were finally directed to the bus and set off, but we only had about 25 minutes to see the City Lights.
The return bus didn't make us wait as long, but it was so crowded that we couldn't find a seat on the trolley and had to stand the entire time.
I couldn't enjoy it at all.
15分前集合という事で、時間厳守したにもかかわらず、出発時間を30分以上過ぎてもいっこうにバスへの案内がなく周りの参加者もイラついていた。出発時間を40分経過した後にバスに案内されてやっと出発したが、シティライツを見ることができる時間は、たったの25分程度…
帰りのバスはそれ程待たされはしなかったが、トロリーに座ることができないほどすし詰め状態で、ずっと立っていた。
全く楽しめなかった。
Thank you very much for participating in the tour.
However, we sincerely apologize for the significant delay of the trolley, which prevented you from fully enjoying the tour.
We have confirmed the details with the local operating company. On that day, there was a major scheduling error on their part, which caused a considerable delay for the 19:00 service that you were scheduled to join. We are truly sorry that due to this oversight, you were unable to enjoy the City Lights as originally planned. We understand that while waiting for the trolley, you may have felt anxious as time passed without any updates. Additionally, we apologize for the discomfort caused by the extremely crowded return bus.
We have also sent you a separate email with further information, and we would appreciate it if you could take a moment to check it.
We take your feedback seriously and will strive to improve our services in the future.
Thank you very much for your valuable feedback during your busy schedule.
Best regards,
VELTRA Customer Support Team
この度はツアーにご参加いただき、誠にありがとうございました。
しかしながら、トロリーの大幅な遅れにより、十分にツアーをお楽しみいただけず、大変申し訳ございませんでした。
今回の内容を現地催行会社に確認させていただきました。当日は催行会社側の配車ミスによりお客様がご参加された19:00の便にかなりの遅れが出てしまったとのことでございます。手配不備による遅れにより、楽しみにされていたシティ・ライツを当初の予定通り御覧いただけず誠に申し訳ございませんでした。トロリーをお待ちいただいた間、ご案内のないまま時間がすぎてしまい不安なお気持ちだったかと察します。また、帰りのバスが非常に混雑しておりご不快なお気持ちにさせてしまいましたこと、お詫び申し上げます。
別途メールでもご案内させていただいておりますのでご確認いただけましたら幸いです。
お客様からのお言葉を真摯に受け止め、今後さらなるサービス向上に努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム
| Rating: | |
|---|---|
| Attended as: | Solo Travelers |
| Posted on: | 2016/12/20 |
| Activity Date: | 2016/12/17 |
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Thank you very much for boarding with us. We are very pleased to hear that you enjoyed your experience. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度はご乗船頂きまして、誠に有難うございます。楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。