Reviewed by: りんりん
When I exited, it said to turn left, but there wasn't really a counter or anything. There were two young men with something like luggage carts, but both of them were on their phones, so I thought they might be from the same company based on their uniforms, but it was hard to approach them. I wondered if they were from a different place and ended up wandering around for a while. In the end, I asked a woman who was speaking to someone who hadn't made a reservation, and she took me to the two men, so I thought, "So this is where I was supposed to go." After that, everything went smoothly, but since it was my first time, I felt it would be better if it were a bit clearer.
出口を出て左となってましたが、特にカウンターなどがある訳ではなかったです。
荷物を運ぶカートの様な物に若い男性が2人いましたが、2人とも携帯をやっていた状態だったのでユニフォーム的には同じ会社の人かとは思ったのですが声を掛けにくく、違う所の人かと思い暫くウロウロしてしまいました。
結局、その人達ではなく予約してない人に声を掛けている女性に聞いてみると、その2人組の所に連れて行かれたので、やっぱりココだったのかと思った感じでした。
その後は問題なくスムーズでしたが初めてだったので、もう少し分かりやすいと良いなというのが感想です。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2018/01/06 |
| Activity Date: | 2017/12/16 |
Reviewed by: カポレイ
The drivers are kind and smooth, and I use this service every time. I would like to use it again next time as well.
ドライバーさんも 親切でスムーズですし、 毎回 利用しています。また 次回も 利用したいとは思っています。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2018/01/06 |
| Activity Date: | 2018/01/03 |
Reviewed by: Yu-pin
Since it was a trip with my sister, taking a taxi would have been expensive, so I made a reservation here. Initially, I thought about booking directly through the Roberts Hawaii website, but I had difficulty entering information due to some glitch on the site. When I checked here, I found the same price, and since I could use points as well, I decided to book here. The pickup for the return was a little over 10 minutes late, so I was a bit nervous, haha.
妹と二人旅でしたので、タクシーだと高くつくためこちらを予約。当初ロバーツハワイのサイトから直接予約をしようと思いましたが、サイトに入力していると、サイトのズレ?か何かで入力し難く、こちらを覗いたら同じ金額で出ていたので、ポイントも使えるし…と思い、こちらで予約しました。
帰りのピックアップが10分少し遅れてバスが来たので、少しドキドキしました笑
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2018/01/06 |
| Activity Date: | 2018/01/03 |
Reviewed by: 花うさぎ
I found a staff member and when I spoke to them, they put a shell lei around my neck. My husband was able to smoke until other guests arrived, which was nice since we had plenty of time.
スタッフの方を見つけ、声をかけると貝殻のレイをかけてくれました。
主人が、他のお客さんが来るまでタバコを吸え、
時間的にも余裕があり良かったです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2018/01/06 |
| Activity Date: | 2017/12/29 |
Reviewed by: 164-165
Since it was early in the morning, I considered whether to take a taxi or not, but I had used Veltra a few times, so I made a reservation in advance from Japan. On the day of travel, I was picked up on time, arrived at the airport early, and was able to board the plane without any issues.
朝早いのでタクシーと何方が良いか考えましたが、何回かベルトラを利用していましたので、日本から事前に申し込みしました。当日は時間通りにピックアップしてもらい、早めに空港へ到着し、問題なく飛行機に乗ることができました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2018/01/05 |
| Activity Date: | 2017/11/23 |
Reviewed by: 164-165
Since it was early in the morning, I considered whether to take a taxi or not, but I had used Veltra several times, so I made a reservation in advance from Japan. On the day of the trip, I was picked up on time, arrived at the airport early, and was able to board the plane without any issues.
朝早いのでタクシーと何方が良いか考えましたが、何回かベルトラを利用していましたので、日本から事前に申し込みしました。当日は時間通りにピックアップしてもらい、早めに空港へ到着し、問題なく飛行機に乗ることができました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2018/01/05 |
| Activity Date: | 2017/11/23 |
Reviewed by: clownsy
I'm sorry. I don't think I was able to get on the right one. When I showed my voucher to someone nearby, there was a bus that took me. I never thought it would be a different bus. I was safely taken to my hotel, but I really didn't expect it to be a different bus.
すいません。たぶん、こちらには乗れてないと思います。近くにいた人にバウチャーを見せたところ、乗せてくれたバスがありました。まさか、違うバスとは思わず。無事ホテルまで送ってもらえましたが、まさか、違うバスとは思いませんでした。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Posted on: | 2018/01/04 |
| Activity Date: | 2017/12/28 |
Reviewed by: aya
The specified time was provided, and the pickup location was easy to understand, allowing for a smooth transfer. However, I’m not sure if it was due to the season or if it’s always like this, but it took quite a while to check in at the airport. I personally had no problem with it, but for those who want to spend more time at the airport, I think it would be a good idea to discuss the specified time.
時間の指定もしていただき、送迎場所もわかりやすく、スムーズに移動できました。しかし時期的?なのかいつも?なのか分かりませんが、空港でチェックインにかなり時間を取られました。私はそれでも全然問題ありませんでしたが、空港でゆっくり過ごしたい方は、指定していただいた時間について相談してみるのがいいかと思います。
| Rating: | |
|---|---|
| Attended as: | Solo Travelers |
| Posted on: | 2018/01/03 |
Reviewed by: aya
The staff at the airport were waiting for me. I was a bit anxious since I was traveling alone, but they quickly recognized me and guided me to where the car was. Once everyone had gathered, they provided the transfer. It was great to be able to move without any loss of time.
空港で係の方が待っててくださいます。ひとり旅なので不安ではありましたが、すぐわかり車があるとことまでご案内いただき、人数がまとまった段階で送迎していただけました。時間のロスなく移動ができてよかったです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2018/01/03 |
| Activity Date: | 2017/11/25 |
Reviewed by: tabi56
I used a shuttle service from Honolulu Airport (Inter-Island Terminal) to Waikiki (Outrigger Reef Waikiki Beach Resort) after my flight from the Big Island. It was my first time at the Inter-Island Terminal, and the meeting point with the staff was hard to find, which caused some hassle. All my fellow passengers were foreigners, and both the staff and the driver spoke only English, making it feel like I was traveling outside of Hawaii. Additionally, we made stops at other terminals, which took quite a bit of time to reach Waikiki. The worst part was that we encountered a downpour during the trip, and the seat I was sitting in was leaking, so I ended up getting wet. I think it was all just bad luck, but I wonder what my next experience will be like.
ハワイ島からの便でホノルル空港(インターアイランドターミナル)からワイキキ(アウトリガー・リーフ・ワイキキ・ビーチ・リゾート)への送迎利用でした。インターアイランドターミナルは初めてで係員さんとの待ち合わせ場所も分かりづらく、手間取りました。同乗者はすべて異邦人で係員・ドライバーさんも英語のみで、ハワイ以外の海外旅行状態でした。また他のターミナルへ立ち寄りワイキキまで結構時間がかかりました。最悪は道中スコールに遭い、座っていた席が雨漏りしており、濡れてしまいました。全てたまたまだと思いますが、次回は?です。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2018/01/03 |
| Activity Date: | 2017/04/28 |
Reviewed by: kazo
It's a shuttle service that you can ride with peace of mind. Since I always stay at the Ilikai Hotel, I get dropped off first.
安心して乗ることができるシャトルサービスです。 いつもイリカイホテルなので1番におろしてもらえます。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Posted on: | 2018/01/03 |
| Activity Date: | 2017/12/05 |
Reviewed by: さいみ
I had some anxiety, but I was safely picked up and dropped off. Since the departure doesn't happen until a few people gather, I think those in a hurry should consider not using this service.
不安がありましたが、無事に送迎していただきました。何人か集まるまで出発しないため、急がれる方は、利用しない方がいいと思います。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Posted on: | 2017/12/30 |
| Activity Date: | 2017/12/06 |
Reviewed by: イルカだいすき
I had planned to enjoy the day with a flight arriving around 8:00 AM, but I ended up waiting over an hour for the shuttle. Those who arrived later were guided first. I won't be using this service again.
朝8:00頃着の便で1日楽しもうと計画していたのに、シャトル待ちが1時間以上。後から着いた方が先に案内される。もう利用しません
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2017/12/30 |
| Activity Date: | 2017/12/08 |
Reviewed by: KKK
Translation is not available because the original text is unclear.
まるまるまるまるまるまるまるまるまるまるまるまるまるまるまるまるまるまるまるまるまるまるまるまるまるまるまるまるまるまるまるまる
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2017/12/29 |
| Activity Date: | 2017/12/25 |
Reviewed by: Ochi
I was worried when I was told that my return flight was at 13:10 but the pickup time was set for 11:05, and I should have inquired properly. The bus arrived 10 minutes late for the pickup time, and it was raining, so the roads were a bit congested, which meant I only arrived at the airport just in time, 60 minutes before my flight. I almost missed my flight.
帰りの飛行機が13:10と告げて予約したのにピックアップ時間が11:05と指定されて大丈夫かな?と不安になった時にちゃんと問い合わせすべきでした。
ピックアップ時間にも10分遅れでバスが到着し雨で道も少々混んでいたので空港には60分前ギリギリにしかつかず
危うく飛行機に乗り遅れるところでした。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2017/12/29 |
| Activity Date: | 2017/12/26 |
Reviewed by: 世田谷さん
I was picked up and dropped off at the hotel very smoothly. I was worried because the transfer in Kona was terrible, but there were no problems at all in Honolulu. I hope the Big Island can improve more. The large bus ride to the hotel was comfortable, and on the way back, I enjoyed a pleasant bus trip from the hotel to Honolulu Airport while taking in the views from my high seat.
とてもスムーズにホテルまで送迎して貰いました。
コナでは最悪な送迎でしたので心配しましたが
ホノルルは全く問題ありません。ハワイ島はもっと充実してほしいです。
大型バスでゆったりとホテルまで、帰りもホテルからホノルル空港まで
高い座席から景色を見ながら快適なバス旅でした。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Friends |
| Posted on: | 2017/12/24 |
| Activity Date: | 2017/12/06 |
Reviewed by: ロングボウ
I requested a transfer from Kona to Waikiki on a domestic flight to Honolulu. There was a staff member wearing a yellow aloha shirt at the baggage claim area, so I recognized them immediately. I was picked up without any issues.
コナからホノルルの国内線移動でワイキキまでの送迎を頼みました。
荷物の受け取り場所で黄色いアロハシャツを着た係の人が居ましたので、
すぐにわかりました。問題なくピックアップしてもらいました。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2017/12/24 |
| Activity Date: | 2017/12/12 |
Reviewed by: はやきよ
I was anxious because I didn't understand the airport situation, but I received confirmation a few days before the scheduled date, and the meeting place was easy to find on-site, so it was excellent.
空港の事情が分からず不安でしたが、予定の数日前から確認のお知らせがあり現地でも、集合場所が、分かり易かったので、最高でした。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2017/12/24 |
| Activity Date: | 2017/11/30 |
Reviewed by: でーなさん
I requested this transfer for domestic flights. They arrived around the scheduled time, and it felt like a standard drop-off. I think it was good since there were no issues. I also think it's great that you can use this service at any time, as many other travel companies have restrictions on late hours.
国内線利用でこちらの送迎にお願いしました。時間通りくらいに来ていただき、普通に送ってもらうだけという感じでした。別に困る事もなかったので良かったと思います。
他の旅行会社さんでは遅い時間は利用出来ないものが多かったので、いつの時間でも利用出来るのは良いと思います。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2017/12/23 |
| Activity Date: | 2017/12/20 |
Reviewed by: キナコ
I informed them that my domestic flight from Kona Airport would arrive in Honolulu at 1:30 PM, and the pickup time was also set for 1:30 PM, so I was worried about making it on time. The flight was delayed by about 10 minutes, but there was a Roberts counter at the baggage claim area, and there were staff members present, so everything was fine. I received a necklace made of shells. I waited for my luggage, and in the end, I was able to board the shuttle bus close to 2 PM, but they had been waiting for us, so the departure time didn't seem too strict. Since we were the fifth and last group, those who boarded earlier might have had to wait quite a bit. I haven't used other companies, so I can't make a comparison, but I was glad to use this service.
コナ空港から国内線でホノルルに着く時間を13時半と連絡して、案内されたピックアップ時間も13時半だったので間に合うか心配でした。飛行機の到着が10分ほど遅れたのですが、集合場所の手荷物受取の所にロバーツのカウンターがあって、係の人もいたので大丈夫でした。貝殻で作ったネックレスをもらえました。荷物が出てくるのを待って、結局シャトルバスに乗れたのは14時近かったですが、ずっと待っていてくれたので出発時間は厳しくなさそうでした。私達が5組目で最後だったので、先に乗っていた方は結構待たれたのかもしれません。他社を使ったことがないので比較はできませんが、利用して良かったです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2017/12/23 |
| Activity Date: | 2017/12/18 |
Reviewed by: 世田谷さん
I was surprised by the punctuality of the shuttle service, arriving five minutes earlier than promised. I also requested Roberts for the transfer from Honolulu to the hotel, and it was just as promised, which was reassuring. Although the conversation was in English, there were no issues. Even though my English was broken, I felt their kindness in trying to understand me.
ホテルに約束より5分も早く送迎があり時間の確実性には驚きました。
ホノルル⇒ホテルもロバーツにお願いしましたがこれも約束通りで
安心でした。英語での会話でしたが問題ありません。こちらが片言の英語
でしたが、理解しようとする優しさが感じられました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Friends |
| Posted on: | 2017/12/23 |
| Activity Date: | 2017/12/09 |
Reviewed by: ロングボウ
I requested a transfer from Hilton Hawaiian Village to Honolulu Airport. The driver only spoke English, but I could sense their friendly demeanor. I would like to use this service again.
ヒルトンハワイアンビレッジからホノルル空港までの送迎を頼みました。
運転手の方は英語しか話していませんでしたが、フレンドリーな感じが伝わってきました。また利用したいと思います。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2017/12/23 |
| Activity Date: | 2017/12/16 |
Reviewed by: てぃも
I use it every time, and I'm pleased with the stable service without much waiting. I would like to use it again when I return to my country.
毎回利用していますが、そんなに待たされることもなく安定のサービスでいいです。帰国の際もまた利用したいと思っております。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2017/12/21 |
| Activity Date: | 2017/12/18 |
Reviewed by: ペコ7
It had been a while since I visited Hawaii, and I couldn't find the pickup area right away upon arrival, but after that, boarding was smooth. When returning home, I ended up using the service I had reserved. I have plans to go to Hawaii again, and since the prices are reasonable, I think I'll use it again.
久しぶりのハワイで到着時は、直ぐに乗り場を見つけられなかったけど、その後は問題なく乗車。帰国時も結局、予約して利用しました。
またハワイに行く予定がありますが、料金的にもお手頃なので、また利用しようと思ってます。
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2017/12/19 |
Reviewed by: ヒロユカス
There was a slight delay during the pickup from the hotel to the airport, but we made it on time. The driver was friendly, which was great. I would like to use this service again.
ホテルから空港に行くためのピックアップのとき、ちょっと遅れましたが、間に合いました。ドライバーの方がフレンドリーでよかったです。また利用したいです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2017/12/18 |
| Activity Date: | 2017/11/24 |
Reviewed by: bigbud
I always use this service for round trips when I go to Oahu. This time, they arrived almost on time to pick me up. The drivers are all very kind. I will definitely use it again next time.
オアフに行く際はいつも往復で利用しています。今回もほぼ時間通り迎えに来ていただきました。運転手さんもみなさん優しい方ばかりです。
次回ももちろん利用します。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2017/12/17 |
| Activity Date: | 2017/12/03 |
Reviewed by: S.H
Since I arrived on a domestic flight in the evening, the shuttle service from the Japanese travel agency had already ended (I think it was until 2 PM?).
So, I asked Mr. Roberts for help.
I thought I would quickly go to pick up my suitcase, but the staff from Roberts was already calling my name loudly. (laughs)
If I had made a reservation, would I get a shell necklace? Just for the outbound trip, though. I received one in Kona as well. I don't need this, so I wish it could be cheaper by even a dollar.
We were picked up in order from the domestic & Hawaiian Airlines terminal to the international terminal. We waited until the van was full, so it took about 30 minutes until departure. If you're in a hurry, it's better to take a taxi.
The driver was a Japanese man. Mahalo!
国内線で夕方到着だったので、日本の旅行会社シャトルは既に終了(たしか14時までの到着だったかな?)
なのでロバーツさんにお願いしました
スーツケース受け取りにさっと行ったつもりでしたが、すでに私の名前を大声で呼ぶロバーツのスタッフ。笑
これ予約してたら貝殻のネックレスもらえるんですかね?
往路だけですが。
コナでもいただきました。
これいらないから1ドルでも安くしてほしいー
国内線&ハワイアン→国際線のターミナルへと順にピックアップ
満席になるまで待ったので出発まで30分はかかりました
急ぐ人はタクシーですね
運転手は日本人のおっちゃんでした。
マハロ!
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2017/12/17 |
| Activity Date: | 2017/12/07 |
Reviewed by: ちゃんやまーる
This is quite large. If you don't speak English, you might not realize that the nuances can completely change the facts, and you may end up speaking broken English. With Robert & Hawaii's Japanese staff, they calculate the departure flight and specify the arrival time for you. This allows you to use your time effectively and arrive at the airport without rushing. I used it both on the way there and back, and I found the quality to be such that I would want to use it again next time.
これが結構でかいです。
英語喋らない方だと、ニュアンスでガラリと事実が変わってしまうことに気づかず、カタコトの英語しゃべってしまうので。ロバート&ハワイの日本語のスタッフだと、出発便を逆算して到着時間の指定をしてくれます。そのため、有効に時間を使う事ができ、慌てる事なく空港に到着出来ます。行きも帰りも使いましたが、次回も使いたいと思えるクオリティでした。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2017/12/16 |
| Activity Date: | 2017/12/13 |
Reviewed by: はやきよ
The shuttle bus service and tours were well-organized, and I received thorough communication, so I was able to use them without any worries. The tours I participated in were all rich in content and exceeded my expectations, leaving me very satisfied. I would like to continue using these services in the future.
シャトルバス送迎も、ツアーも間近に丁寧な、連絡がありまったく不安なく利用出来ました。参加したツアーは。いずれも内容が充実しており期待以上で大満足でした。これからも利用したいと思います。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2017/12/15 |
| Activity Date: | 2017/12/10 |
Reviewed by: Continental
Although you can't expect much from Hawaiian time, the pickup was on time, even during the slightly eased rush hour. I appreciated that they took me right to the front of each airline. This was my third time using the service, and I'm always grateful for the pleasant assistance.
なかなかハワイアンタイムでは期待できませんが、ラッシュ時間帯もやや緩和された中での迎え、オンタイムでした。それぞれのエアーラインの前まできちんと送っていただき助かりました。3度目でしたが、いつも感じよい対応に感謝します。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2017/12/12 |
| Activity Date: | 2017/12/09 |
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