All Reviews for Honolulu Airport Services

We ended up having different return dates for our family, so we used it again. It's more affordable for up to two people. Next time, I think I'll try using it from the airport as well.

家族で帰りの日がバラバラになってしまい、また利用しました。
2人までですと割安です。
今度は空港からも、利用してみようと思います。

I requested this service for the first time because a friend living in Hawaii used it. It was cheaper and smoother than a taxi, which was great.

ハワイ在住の友人が利用していましたので、初めてお願いしました。
タクシーより安くスムーズで良かったです。

I used this service to catch my return flight from Honolulu at 11 AM, but the hotel pickup was at 7:30 AM. The roads weren't particularly congested, but we stopped at five hotels, and there were guests who had to wait for a while without being picked up. By the time we finally left the Waikiki area and started heading to the airport, it was already past 8:30 AM. This was my second time using the service, and compared to my last experience, which was much smoother and I arrived at the airport quite early, I realized that the situation can change each time, even at the same time of day. I felt it would be better to allow for more time before departure.

ホノルル11時発の帰国便に乗るため利用しましたが、ホテルのピックアップは7時半でした。特に道路は混んでいませんでしたが、全部で5つのホテルを回り、しばらく待っても来なかったお客さんがいたり、なんだかんだでワイキキ地区のホテルを出て空港への道を走り始めたのは8時半を回っていました。二度目の利用で、前回はもっとスムーズで、空港到着が早すぎるくらいだったのに比べると、同じ時間帯でもその都度、状況は変わるので、余裕を持って出発したほうがいいなと感じました。

I also used the shuttle from the airport to Waikiki, and at that time, it was a slightly larger van that could accommodate about 15 people. However, on the return trip, it was what you would call a large limousine bus. The design of the bus was different, so I was momentarily confused. When I told the driver the voucher and destination, he kindly guided me. By the way, I didn't see the shuttle design that is listed on this site. It seems that they change the vehicle depending on the time and the number of reservations.

空港からワイキキも利用したのですが、
その時は１５人くらい乗れる少し大きめのワゴンだったのに、
帰りはいわゆる大きなリムジンバス。バスのデザインも違うので、
一瞬戸惑いました。
運転手の人にバウチャーと行き先を告げると親切に案内してくれるのですが。
ちなみに、このサイトに掲載されているデザインのシャトルは見なかったです。
時間帯と予約人数によって、手配する車両を変えるようですね。

It's cheap and the reservation process is easy! The driver was kind, which was great. I think it's a very convenient mode of transportation for those traveling alone.

安いし、予約も簡単！
運転手も優しいかたで良かった。
お一人で行動される方にとってはとても便利な交通手段だと思います。

The bus arrived a little earlier than scheduled. It was speedy and efficient. The seats were comfortable, and we reached the airport in no time. I would like to use it again.

時間より少し早くバスが到着。スピーデイで無駄がなかったです。バスもゆったり座れてあっという間に空港へ。また利用したいです。

What I always use is cost and convenience. Unless there is a significant issue, the pickup usually arrives at the scheduled time. Depending on the road conditions at that time, we may take the highway or use regular roads, but there are no special delays that cause problems.

いつも利用しているのは費用と利便性です。　よほどのことが無い限りほぼ予定の時刻にピックアップが来ます。　空港へはその時の道路事情ですぐに高速になったり一般道路を利用したりですが特別遅れて困りることはありません。

The pickup was almost on schedule when we arrived at the hotel, and although the road was congested, it was enjoyable to pass through areas where we could walk around the city while detouring.

ピックアップはほぼ予定通りでホテルにつきましたし、道が混んでいましたが迂回する中で街歩きしたところを通っていたので楽しかった。

They arrived on time to pick me up, and I reached the airport with plenty of time to spare. Everything was accurate, and they handled my suitcase with care, which was great.

時間通りに迎えにきていただき、余裕を持って空港へ到着。正確だし、スーツケースの取り扱いなども丁寧で良かった。

I participated in Hawaii for the first time with my relatives, and although I was filled with anxiety due to the many unknowns, the clarity of the pickup process made things easier. Even though the roads were congested, I felt a sense of accomplishment when the route I remembered from walking around the city matched up.

初めてのハワイで親戚と一緒に参加しましたが、知らないことだらけで不安がいっぱいでしたが、ピックアップの判りやすさと、道は混んでいたけれど街歩きで覚えていた経路が一緒だった時には何となく得したような感じが。

I always ask Mr. Roberts for the shuttle. Since it's just transportation, I shouldn't expect too much, but at least the price performance is excellent.

いつもシャトルはロバーツさんにお願いしています。
送迎だけなので余り高望みをしてもいけないでしょうが、少なくとも価格パフォーマンスは最高でしょう。

I made a reservation in Japan before departure. They were supposed to pick us up in front of the hotel. Even after 10 minutes and then 20 minutes, they didn't arrive... After confirming by phone at the front desk, another 15 minutes passed...

It seems they were delayed because there was a large event happening in Waikiki at that time, but then the person in charge rushed over looking flustered. For a while, they were making phone calls and seemed quite confused. We hurriedly carried our suitcases and golf bags to the bus stop, which was about a 5-minute walk...

In the end, it was just the four of us—my husband and I, along with an elderly couple from abroad—who were taken directly to the airport in a large tour bus. The immigration line was also very long, and by the time we got through, it was already boarding time. All in all, I was relieved to finally return to Japan, but I was on edge the whole time.

出発前に日本で予約していきました。ホテル前でピックアップしてくれる予定でした。10分経っても20分経っても来ない････。フロントで電話確認してもらい、さらに15分過ぎ････。
丁度ワイキキ市内で大規模なイベントが開催されてたから遅れたのでしょうが、その後担当者が血相を変えて駆けつけてきました。暫くは電話をかけまくってましたが、かなり混乱していました。歩いて5分くらいのバス乗り場までスーツケースとゴルフバックを駆け足で運び････。
結局、私達夫婦と外国の老夫婦の計4人だけで大型観光バスで空港まで直行してくれました。
入国審査も大行列で、抜けた頃にはもう搭乗時間になってました。何はともあれ、何とか日本に戻って来れてホッとしましたが、ドキドキしっぱなしでした。

Usually, there are no problems, but this time there were various issues. The delay of the shuttle and the overbooking of the small van were a bit tiring. These things can happen.

いつもは炉ラブルなどないんだけど、今回はいろいろ有った。送迎車の遅延にオーバーブッキングとなる小さなバンはちょっと疲れた。こんなこともあるでしょう。

It was a long-awaited trouble. It was explained as Big Bus, but the pickup took a long time to arrive, and the van that seemed to be contracted was completely full, resulting in some people being left behind. It was my first trouble.

久しぶりのトラブルでした。Big Busと説明だったがなかなかお迎えが来なくて、契約と思われるバンでぎっしりと満員、積み残しが出る状況でした。初めてのトラブルでした。

From Las Vegas, I transferred in Los Angeles to Honolulu. They were waiting for me at the domestic arrival area, so it was smooth without any need to search for them.

ラスベガスがら、ロサンゼルス乗り継ぎでホノルルへ。国内線の到着の所で待っていてくれて、探すこともなく、スムーズでした。

10 out of 10 service. Chauffeur met ua directly outside of baggage claim with our name. Cool water offered in the car. Smooth ride

He had been to Oahu three times before and never got a lei. You should've seen his eyes light up when he saw his name in big letters being held up by the nice person ! Success! Thank you !

I used it on the way there, and since they also came to pick me up at the hotel on the way back, it was very convenient and helpful, especially since I had a lot of luggage.

行きに利用させていただきましたが、帰りも
ホテルまでお迎えがきてくれるので
荷物も多かったので大変便利で助かりました。

This time, I applied for the shuttle service for the first time. I usually travel by taxi, but since the taxi stand is a bit far, I decided to request it.

The guide who came to pick me up was very pleasant, and I was able to be transported to the hotel very smoothly.

I would like to use this service again.

今回送迎を初めて申し込みました。
いつもタクシーで移動しておりますが少しタクシ乗り場まで
遠いこともあり、お願いしました。

お迎えにきてくれガイドさんは大変感じが良く、
とてもスムーズにホテルまで送迎していただけました。

また利用したいと思います。

It was a slightly larger shuttle, but it was full with an elderly foreign couple. Sometimes this happens. Without worrying about it, I enjoyed the scenery, and before I knew it, we arrived in Waikiki. It was easy and comfortable.

少し大きめのシャトルでしたが、外人老夫婦で満員でした。こんな時もあります。
気にせず景色を見ながら〜あっという間にワイキキ到着しました。楽チン

We decided to get a SUV from HNL to Waikiki and chose Veltra as our booking agent. The prices looked good and we made our booking. Dealing with Veltra on the phone was excellent when we had to notify of the time change for our arrival from Kahului. Nothing was too difficult for them.
The driver was on time and his friendly nature made the journey really good. He provided some commentary about Waikiki and offered us tips and tricks for a successful stay in Honolulu. Overall the service from both Veltra and Limo service was exceptional. I highly recommend them both.

Since it was a domestic flight, I was glad that they were waiting right at the baggage claim upon arrival. They were very kind and friendly, and they worked efficiently, so I was happy to have requested their service. The fact that I could choose the time regardless of the schedule was a valuable aspect. I would like to request their service again next time.

国内線だったからか、到着するとすぐにターンテーブルの所に待っていてくれてので良かったです。とても親切でフレンドリーで仕事もテキパキと動いていてお願いしてよかったです。唯一時間帯関わらず選べたので貴重です。また次回もお願いしたいです。

As soon as you exit the group exit, you will see a small green sign for Roberts Hawaii on the desk. The man who guided us to the bus was smiling, cheerful, and very pleasant, which was great.

We visited about four hotels during the ride, but the driver was unfriendly and didn't smile or say anything when we got off and said thank you, which was disappointing.

団体出口を出てすぐ右にロバーツハワイの緑のサイン（思ったより小さいです）がデスクの上に見えます。バスまで案内していただいた男性は笑顔、明るくてとても感じよくて良かったです。
乗車して４つぐらいのホテルを周りましたが、ドライバーさんは愛想が悪く、降りてサンキューと言っても笑顔もなく全く無言でしたので残念でした。

There are few hotels to pick up from, so I was able to be transported without being taken around for a long time, which was not tiring. The interior of the car was spacious and clean, and the seats were comfortable and roomy, making it very pleasant. I definitely want to use this service again next time.

ピックアップして回るホテルの数が少ないので
長い時間連れ回されることなく送って貰えるので
疲れません。車内も広く清潔でシートもゆったりで非常に快適です。次回も必ず利用したいです。

This is my second order. I am staying at the Hilton Grand Waikikian, but both times I was not able to have the car stop in front of the lobby. The driver's notes included what seemed to be an abbreviation for Hilton Rainbow Tower. When making the reservation, I provided the name of the hotel, but it seems meaningless... Does the driver not know? During check-in at the hotel, the front desk staff mentioned that normally, cars can stop in front of the lobby... The driver was actively pointing at the Rainbow Tower and gesturing for us to go there, so we pointed to the opposite side, indicating that we were over there. I wish the information could be communicated properly.

今回2回目のオーダーです。ヒルトン　グランドワイキキアンに宿泊なのですが、前回・今回ともロビー前に止めてもらえませんでした。
運転手の記載にはヒルトン　レインボータワーらしき略称アルファベットが記入されていました
申込の際に宿泊ホテル名を記入するのですが、意味がありません・・運転手は知らないのでしょうか・・
ホテルチェックインの際、フロントの人が言っていましたが、通常はロビー前に止めてもらえるのですが・・・
運転手は盛んにレインボータワーを指差し、行けと　ジェスチャーしていたので、私達はこちらだと反対側を指差しました
情報はキチント伝えて欲しいものです

There are few hotels that rotate, so it allows for efficient travel to the airport and saves time. The bus interior and seats are spacious, making it a comfortable shuttle service. The price is also very reasonable, and I definitely want to use it again next time.

回るホテル数が少ないので効率よく空港まで行けて時間の節約になります。
バスの車内もシートも広くて快適な送迎サービスです。価格も格安で次回も絶対に利用したいと思います。

This time, I asked Mr. Roberts, who has been taking care of me on tours for a while, to pick me up. I was relieved that he was very punctual. Mr. Roberts has a lot of availability, so I felt comfortable using his service. The vehicle was clean, and I think it suits meticulous Japanese people well. I will use it again.

今回は以前からツアーなどでお世話になっていたロバーツさんにお迎えをお願いしました。
時間はとてもきっちりとされていたので安心しました。ロバーツさんは便数も多く、安心して利用することが出来ました。車体もきれいですし、きっちりしている日本人には向いていると思いました。また利用させていただきます。

My friend, who was supposed to take a taxi to the hotel after arriving in Hawaii, got lost at the airport... I found my friend safely, and when I explained the situation to the staff at Roberts, they quickly arranged for an additional person. They were very kind and it was a great help. Thank you very much.

空港で先にハワイについてタクシーでホテルに向かうはずだった友だちが空港で迷子になっていて。。。
無事に友だちを見つけて、ロバーツのスタッフの方に事情を話すと１人追加の手配をすぐにしてくれました。
とても親切でしたし助かりました。
どうもありがとうございました。

I went to Hawaii with a large group, but due to work circumstances, we gathered and dispersed locally. I arranged for Roberts Hawaii for my friend who was returning alone. We all sent her off in a grand manner, and she was happy that she could go to the airport with peace of mind.

大人数でハワイに行ったのですが、仕事の都合で現地集合、現地解散でした。
一人で帰る友人に安心のロバーツでお願いしました。
みんなで盛大に見送り、彼女は安心して空港まで行けたと喜んでいました。

I have been taken care of by Mr. Roberts in various situations. The pickup time was almost as scheduled, which is great! I will continue to use your services in the future.

いろいろ場面でロバーツさんにはお世話になっています。
ピックアップ時間もほぼ予定通りでいいです！！
今後も利用させていただきます。