Reviewed by: Martin
friendly Staff; perfect Organization; in Time; save driving through the Hotel
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Packages: | [Arrival] Airport to Waikiki - Luxury Stretch Limo (up to 7 passengers) |
Attended as: | Couples |
Posted on: | 2016/08/12 |
Activity Date: | 2016/07/21 |
Reviewed by: Ray
Car was on time but itinerary outlined the day before with the Veltra rep was not communicated to the driver. The first stop was Diamond Head overlook. Car wouldn't start when we were ready to leave. Apparently we were out of gas. Had to wait > 30 min for someone to bring a gallon of gas. We then had to find a gas station to finish filling the car with fuel. The gas station was not on out agreed upon route. Driver was born / raised on the island and once we navigated the car issues there were some interesting facts he shared with us. It was so unfortunate the fuel issue ruined what could have been the bow on what was a great visit to Hawaii.
Warm Aloha Raymond,
We sincerely apologize for the vehicle not being ready to take you on your private charter. Unfortunately we cannot replace the loss of your precious time and this experience. We have sent you a separate email in regards to this matter and we thank you for your time in giving us your feedback.
Mahalo Nui Loa,
VELTRA Customer Support
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Packages: | Lincoln Town Car Sedan (Up to 3 Passengers) |
Attended as: | Couples |
Posted on: | 2016/07/21 |
Activity Date: | 2016/07/17 |
Reviewed by: Lil
We had two days and one night in Oahu. We mainly went to see Pearl Harbor. Decided the best use of our time was a customized circle island tour. Pros - on time, clean van, pleasant driver. Cons - Spent the first 15 minutes debating whether or not we had paid for a full day tour vs half day. Resolved. In advance, we reviewed the standard circle island tours offered, researched each stop, made a list of what was of most interest to us and presented that to the driver when he asked what we wanted to see. He interjected his opinion (and I think preferences), skipped over things we wanted to see, somewhat criticized our choices by saying the Byodo-In Temple was a tourist trap, wasted our time on a hike to see a waterfall at a garden and then insisted we needed to stay on time and had us turn around about 5 minutes from reaching the waterfall to leave. In hind sight, we should have just walked the streets of Waikiki. Probably could have gotten a better tour out of a taxi service.
Warm Aloha Lillian,
Thank you for posting your review. We are currently looking into this matter with the management and will get back to you once we hear back from them.
Mahalo Nui Loa,
VELTRA Inc.
Customer Support
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Packages: | Super Stretch Limousine (Up to 10 Passengers) |
Attended as: | Families |
Posted on: | 2016/07/16 |
Activity Date: | 2016/06/21 |
Reviewed by: Dave
A good service but overpriced,will not be using this service again.
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Packages: | SUV Cadillac Escalade (Arrival) |
Attended as: | Families |
Posted on: | 2016/07/02 |
Activity Date: | 2016/06/10 |
Reviewed by: Jan Weiss
Our driver, Curt, was great. We had a list of last minute things we wanted to do and Kurt just took our list and made sure that everything got checked off. He was personable and so knowledgeable about the island. I recommend him highly
Thank you for your positive feed back. We really appreciate hearing stories from guest. If we can be of assistance to you in the future, please contact your Veltra representative again.
If you are an active user of Yelp, we would also appreciate if you could post your experience. (https://www.yelp.com/biz/platinum-limousine-honolulu)
Thank you again.
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Packages: | Lincoln Town Car Sedan (Up to 3 Passengers) |
Attended as: | Families |
Posted on: | 2016/06/28 |
Activity Date: | 2016/06/25 |
Reviewed by: Linda - perth
I would recommend this service to anyone. After a long trip from Australia we were greeted by our Driver who looked impeccable. He took our suitcases and gave us a very comfortable ride to our hotel, while giving us some information about the Island along the way.
Aloha and thank you very much for your kind words. We are glad you enjoyed our service and we hope you enjoyed HAWAII!!
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Packages: | Lincoln Town Car Executive Sedan (Arrival) |
Attended as: | Couples |
Posted on: | 2016/06/21 |
Activity Date: | 2016/05/28 |
Reviewed by: Krista
My husband and I did the 1 hour single engine tour. My husband sat up front for the lesson and I sat in the back. Our first thought was that he would get to steer a little bit and get to ask some questions and we'd get a nice private island tour. Nope! He got to take off, fly around the island and even land all by himself. Granted, the instructor was right by his side the whole time, guiding him, telling him where to fly, adjusting things for him along the way and answering any questions he had.
Massa (may be spelled incorrectly) was our flight instructor. He was great! He knew alot about the local area and had over 24 years of flying experience here on Oahu. He exceeded our expectations. After the flight, they gave my husband a nice little certificate.
The reception lady that took care of us before the flight and after was very kind. She helped us with the paperwork before the flight and greeted us with Japanese tea after. The experience was pricey but if we ever get the money to do it again we would.
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Packages: | 60-min Flight Lesson & Island Sightseeing [Single Engine] |
Attended as: | Couples |
Posted on: | 2016/06/05 |
Activity Date: | 2016/06/03 |
Reviewed by: はらたけゆい
私は3人で行ったのですが、友達2人が席を外した時に周りの外人さんが私に優しい声かけをしてくれました^_−☆
みんな1人になった私を気遣い楽しい会食になりました
ステージも最高!食事も飲み物も最高!少し高いですが十分に楽しめました
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Packages: | 前列席確約プラン |
Attended as: | Friends |
Posted on: | 2016/05/26 |
Activity Date: | 2016/05/23 |
Reviewed by: Debbie
10 out of 10 service. Chauffeur met ua directly outside of baggage claim with our name. Cool water offered in the car. Smooth ride
Thank you very much for your great review. I'm glad you enjoyed Hawaii and had a positive experience with Antonio. We will convey this to Antonio as he is one of our top drivers/tour guides. We hope to see you on your next visit to Hawaii.
Mahalo,
Platinum Limousine
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Packages: | Lincoln Town Car Executive Sedan (Arrival) |
Attended as: | Families with Young Children |
Posted on: | 2016/05/18 |
Activity Date: | 2016/05/15 |
Reviewed by: chrismwpcs
We decided to get a SUV from HNL to Waikiki and chose Veltra as our booking agent. The prices looked good and we made our booking. Dealing with Veltra on the phone was excellent when we had to notify of the time change for our arrival from Kahului. Nothing was too difficult for them.
The driver was on time and his friendly nature made the journey really good. He provided some commentary about Waikiki and offered us tips and tricks for a successful stay in Honolulu. Overall the service from both Veltra and Limo service was exceptional. I highly recommend them both.
Thank you very much for the positive customer review. We are glad that you enjoyed your tours and stay in Hawaii. Until your next visit, ALOHA and MAHALO!
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Packages: | SUV Cadillac Escalade (Arrival) |
Attended as: | Families |
Posted on: | 2016/05/14 |
Activity Date: | 2016/04/18 |
Reviewed by: Coopers and Kings
We rented a private tour of Oahu after we disembarked the cruise ship. It was the best way to see the island and hear interesting facts and history! Pua was amazing with her knowledge and we enjoyed a stress-free visit around the island. It was the perfect way to travel some back roads!!
Thank you very much for your great review. I'm glad you enjoyed Hawaii and had a positive experience with Pua. We will convey this to Pua as she is one of our top drivers/tour guides. We hope to see you on your next visit to Hawaii.
Mahalo,
Platinum Limousine
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Packages: | Cadillac Escalade Luxury SUV (Up to 5 Passengers) |
Attended as: | Couples |
Posted on: | 2016/05/10 |
Activity Date: | 2016/05/07 |
Reviewed by: Dobergirl
We had a few hours to spend on Oahu between the time we left our cruise ship and our mid-afternoon airplane departure, so of course we set up our tour through Platinum Limousine Service. We had previously experienced a wonderful one day tour, but there were still sights to see. Pua picked my husband and me up from the cruise ship dock on time in a Cadillac Escalade, perfect for our luggage, too. We love these Escalades, because they allow a higher vantage point while driving around the island. Pua asked us where we had been, and then quickly mapped out a tour for a few hours of sights we hadn't seen. We saw different picturesque views of Diamond Head and Waikiki, and drove into the crater. We drove the perimeter of Diamond Head, seeing the lighthouse and stopped at scenic overlooks while Pua explained films that had been made there, or history about the area. She took us to see two different blowholes on the east coast, and the beautiful town of Kailua -- our favorite on Oahu. At Pua's suggestion, we ate lunch at Buzz's, across from the beautiful beach in Kailua, and it was delicious! I have never tasted such a wonderful squid steak, and our lunches were perfect. We drove along the coastline and then across the island to the airport, stopping at the Nu'uanu/Pali Lookout over the tunnel through the mountain, where the winds blow in a famous updraft that will take your hat off your head if you aren't paying attention, but which has gorgeous views of the island and the ocean beyond. Pua was an excellent guide, and knows the history of her island and willingly shares information on local customs and traditions. She is fun and personable. If you have a few hours or a day, set up a trip with Platinum Limousine Service. You won't be sorry.
Thank you very much for your great review. I'm glad you enjoyed Hawaii and had a positive experience with Pua. We will convey this to Pua as she is one of our top drivers/tour guides. We hope to see you on your next visit to Hawaii, and catch those sights unseen.
Thank you and mahalo,
Platinum Limousine
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Packages: | Luxury SUV Cadillac Escalade (Up to 5 Passengers) |
Attended as: | Couples |
Posted on: | 2016/04/30 |
Activity Date: | 2016/04/26 |
Reviewed by: KathyCalifornia
We asked for, and got, a day long tour of the island that took us where the locals ate, played, surfed, and shopped. Our driver, Kevin, grew up and the island and was the perfect guided and host. The car was in excellent condition, the air conditioning worked well, and was comfortable to travel in for our day long trip.
Thank you, Kathy, for choosing Platinum Limousine, we are glad you enjoyed yourself in Hawaii. We will convey your message to our driver.
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Packages: | Cadillac Escalade Luxury SUV (Up to 5 Passengers) |
Attended as: | Couples |
Posted on: | 2016/04/27 |
Activity Date: | 2016/03/29 |
Reviewed by: CFS
Excellent service, driver was fantastic and the service that was provided at baggage claim was also superb
Thank you for your review! We are glad that you enjoyed your experience, and do hope that you enjoy your stay here on Oahu.
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Packages: | SUV Cadillac Escalade (Arrival) |
Attended as: | Couples |
Posted on: | 2016/03/20 |
Activity Date: | 2016/03/17 |
Reviewed by: DRL
Captain Carol was outstanding!!! Had a great time even though the weather was questionable. Great service, food, music and a lot of laughs. Even the turtles had a great time.
Aloha!
We are very happy to hear you enjoyed our tour. Hope you will join again!!
Mahalo nui loa!
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Packages: | Test Package |
Attended as: | Friends |
Posted on: | 2016/02/19 |
Activity Date: | 2016/02/16 |
Reviewed by: Steve W
I used this to transfer from the airport to my hotel in Honolulu. I paid an additional fee for meet and greet and it was worth it. We were met at baggage claim and whisked to our vehicle waiting at the second island not too far away. We were in the vehicle and on our way in less than five minutes. Definitely a great hassle free experience
Thank you Steve for review. We are glad that you enjoy your experience and we hope you enjoyed your stay in Hawaii.
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Packages: | SUV Cadillac Escalade (Arrival) |
Attended as: | Couples |
Posted on: | 2016/02/19 |
Activity Date: | 2016/02/16 |
Reviewed by: RJAK
The driver was awesome and very kind, pointed out sights.
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Packages: | Lincoln Town Car Executive Sedan (Arrival) |
Attended as: | Couples |
Posted on: | 2016/01/18 |
Activity Date: | 2016/01/09 |
Reviewed by: Dirk
Just as I have used Platinum to take me from the airport to my hotel, I also have used them for years to return me to the airport following my stay in Paradise. And, as always, their car is always on time with an extremely professional driver and newer clean car. You cannot ask for anything more! Your ride to the airport is hassle free without having to make many stops to pick up other passengers at various hotels around Waikiki in a van or bus. It's a great service that I will continue to use each time I visit the Islands.
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Packages: | [Departure] Hotel/Pier to Airport (Sedan) |
Attended as: | Solo Travelers |
Posted on: | 2016/01/09 |
Activity Date: | 2016/01/06 |
Reviewed by: Dale East
We built in a layover on Oahu on our way from Lihue to Hilo, reserving a car and driver to get a quick overview of the major highlights in and around Honolulu. Your driver, Keith, was amazing. Within a few minutes of meeting us at the airport, he had designed an extensive tour around Diamond Head, along the coast, a fantastic poke lunch, a trip through the mountains back into Honolulu, the Punchbowl, and back to the airport in time for our flight to Hilo. He was conversational and informative; someone with whom it was a real joy to spend the afternoon. Thank you for providing us with a fantastic day, and thanks to Keith for hitting it out of the park. An absolute home run!
Thank you very much and we are happy that you enjoy your adventure on Oahu. We look forward to your next visit to the Islands. Mahalo from all of us at Platinum Limousine
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Packages: | Lincoln Town Car Sedan (Up to 3 Passengers) |
Attended as: | Couples |
Posted on: | 2015/12/26 |
Activity Date: | 2015/12/21 |
Reviewed by: Dirk
I have been using Platinum Limousine Service for many years. It is so very nice to have a clean car and courteous driver waiting for you to take you to your hotel after a very long day of flying. Although it may cost more than the shuttle services, it is well worth the added expense when you want to begin your stay in Paradise!
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Packages: | Lincoln Town Car Executive Sedan (Arrival) |
Attended as: | Solo Travelers |
Posted on: | 2015/12/18 |
Activity Date: | 2015/12/14 |
Reviewed by: オガワ
プレミア席で予約を取り、娘と二人で参加しました。
席はあらかじめ決まっていたようで、レセプションでバウチャーを渡すと舞台最前列のダイヤモンドベッドを臨む席に案内されました。
一人で参加していた50代のアメリカ人女性と中国人の大家族と同じテーブルだったのですが、カタコトの英語で交流をしたのも楽しかったです。
会場のロイヤルハワイアンのオーシャンフロントの庭の雰囲気は最高で、バイキングのお料理も品数が多くそれなりに美味しかったです。
お値段は高いですが、優雅にショーを楽しみたい方にオススメです。
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Packages: | 前列席確約プラン |
Attended as: | Families |
Posted on: | 2015/09/16 |
Activity Date: | 2015/08/31 |
Reviewed by: Helen
I organized a limo pickup at Honolulu Airport to surprise my husband as he is a car fanatic! The limo was waiting for us, it was very clean and the driver was very pleasant. My husband is still talking about it! It was a great start to our Hawaiian Holiday.
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Packages: | [Arrival] Airport to Waikiki - Luxury Stretch Limo (up to 7 passengers) |
Attended as: | Couples |
Posted on: | 2015/08/12 |
Activity Date: | 2015/08/01 |
Reviewed by: らん♪
前回、ハワイに行った際に予約が取れず、泣く泣く断念したロイヤルハワイアンのルアウショーを見に出かけるのが、今回の旅の1番の目的でした。
今まで見てきたルアウショーの中で一番、自分自身が見たかった内容で踊りも素晴らしかったです。(自分自身がフラを習っており、ダンサーの踊る姿やステップを踏む姿が間近で見たかったのです!)
普通、ルアウショーだとフラとタヒチアンの割合を比較するとタヒチアンの方が多いのですが、こちらはフラの割合(カヒコ・アウアナ)が高く、フラダンサーには必見な内容だと思います。
屋外で、かつダイヤモンドヘッドと海を背景なんて、ロケーションも素晴らしかったです。
また見に行きたいと思います!
しかしながら…英語で会場のやり取りやストーリーが展開されるので、語学力が必須かと。。。
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Packages: | 前列席確約プラン |
Attended as: | Families |
Posted on: | 2015/07/07 |
Activity Date: | 2015/06/08 |
Reviewed by: PATRICIA BOLEWSKI
WE WENT TO PEARL HAROUR THE DRIVER EVEN TOOK US TO SEE THE KING WHEN I SAID I DID NOT SEE IF WE WOULD HAVE TIME TO
Thank you for choosing Platinum Limousine, we are glad you enjoyed yourself in Hawaii.
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Packages: | Luxury SUV Cadillac Escalade (Up to 5 Passengers) |
Attended as: | Families with Young Children |
Posted on: | 2015/07/02 |
Activity Date: | 2015/06/26 |
Reviewed by: RDA
Driver was nice waiting for us at gate limo better then expected. Put a big smile on my wife's face.
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Packages: | [Arrival] Airport to Waikiki - Luxury Stretch Limo (up to 7 passengers) |
Attended as: | Couples |
Posted on: | 2015/06/24 |
Activity Date: | 2015/06/13 |
Reviewed by: Jim D
These people are great. Very efficient, accommodating and courteous. I called them to pick me up from the Honolulu airport and the last minute to pick me up from Waikiki and drop me off to the Honolulu airport.
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Packages: | [Departure] Hotel/Pier to Airport (Sedan) |
Attended as: | Couples |
Posted on: | 2015/06/09 |
Activity Date: | 2015/06/06 |
Reviewed by: JANICE ferriss
Was surprising brother with pick up and he received excellent service (unlike my experience with limo being late having to search firm)driver there to to meet them on time and helped with getting luggage and getting them to hotel.
Thank you for choosing Platinum Limousine, we are glad you enjoyed yourself in Hawaii.
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Packages: | Lincoln Town Car Executive Sedan (Arrival) |
Attended as: | Families |
Posted on: | 2015/05/05 |
Activity Date: | 2015/05/02 |
Reviewed by: JANICE ferriss
Car amazing very clean driver very professional. Very prompt picking up and helpful with my sisters luggage and airport drop off. I felt comfortable send her off in good hands.
Thank you Janice. Sorry we are late writing back to you. Im glad you had a great time in Hawaii and we look forward to your next visit.
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Packages: | [Departure] Hotel/Pier to Airport (Sedan) |
Attended as: | Solo Travelers |
Posted on: | 2015/05/05 |
Activity Date: | 2015/05/02 |
Reviewed by: JANICE ferriss
Late did not meet and greet so had to drag luggage and try to locate car. Ended up tearing fingernail away from nail bed and bleeding with pain and still have finger bandaged because of injury. This was special treat for my sister as it was her first trip to Hawaii and I wanted it to be a great memory. Don't know reason late but driver was very nice once we found him.
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Packages: | [Arrival] Airport to Waikiki - Luxury Stretch Limo (up to 7 passengers) |
Attended as: | Families |
Posted on: | 2015/04/28 |
Activity Date: | 2015/04/25 |
Reviewed by: Momma Boss
I reserved a VERY LAST MINUTE limousine transportation from my house here in Hawaii to take us to our hotel in Waikiki for my daughter's birthday weekend. Marissa from VELTRA.com was extremely helpful in booking my reservation and took care of all the arrangements for us.
Platinum limousine did an amazing job getting us to our hotel in Waikiki and plus we had dinner reservations so we had to be on time! The look on my daughter's face when the Limousine pulled up into our driveway was PRICELESS since it was a total surprise! (her first time inside of a limousine)
The driver was very nice and the limousine was extremely impressive, it was a PERFECT touch for my daughter's birthday and I will definitely use Platinum Limousine and VELTRA.com again.
Thank you!
Thank you for choosing Platinum Limousine, we are glad you enjoyed yourself in Hawaii.
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Packages: | Super Stretch Limousine (Up to 10 Passengers) |
Attended as: | Families with Young Children |
Posted on: | 2015/04/11 |
Activity Date: | 2015/04/10 |
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Thank you Martin for your review. We look forward to your next visit to Hawaii.