Reviewed by: ichigekiくん
We participated as a family, but we were the only Japanese among the 16 participants. However, the Japanese support was excellent, and there were no issues. Being able to see sharks swimming gracefully up close in the ocean was quite an experience, and the whole family was satisfied.
家族で参加しましたが、参加者16名のうち日本人は我々のみでした。でも、日本語対応もバッチリで問題ありませんでした。海の中で、優雅に泳ぐサメを近くでバッチリ見れるのはなかなかの体験で、家族全員満足しました。
| Rating: | |
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| Packages: | 檻の中から間近で見学!ケージプラン<送迎付き> |
| Attended as: | Families |
| Posted on: | 2017/08/25 |
| Activity Date: | 2017/08/20 |
Reviewed by: やすし
On Sunday, since I only set it up, I could only ride one attraction, and the time was short, so it might be safer to plan for a weekday...
日曜日に、設定したので、アトラクション1つしか乗れず、時間も短いので、平日に予定した方が無難かも、、、
| Rating: | |
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| Packages: | 【無料特典付き】BBQランチ食べ放題付きプラン |
| Attended as: | Families |
| Posted on: | 2017/08/24 |
| Activity Date: | 2017/08/20 |
Reviewed by: いのぴー
There is no place as fun as this in Japan. It was absolutely amazing. The Tornado was especially interesting. However, the air conditioning on the bus was too strong, which was unfortunate for the women.
こんな楽しいところは日本にはありません。もう最高でした。特にトルネードはおもしろかった。ただし、行きのバスは冷房が効きすぎで女性にはかわいそうでした。
| Rating: | |
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| Packages: | 【期間限定サマーキャンペーン】お子様無料 1日パス / 送迎付き |
| Attended as: | Families |
| Posted on: | 2017/08/24 |
| Activity Date: | 2017/08/17 |
Reviewed by: ねこぽん
This was my first time participating with my child.
Before the show, we waited at the entrance while choosing drinks with or without alcohol and snacking on light appetizers like fruits and nuts. Then we were shown to our seats.
Our seats were right in front of the main stage, and we had dinner first, but it took a while to place our drink orders as no one came to assist us. Just before the show started, other guests began to enter the second-floor seats, and we were still eating dinner, which made it a bit embarrassing as they could see us from above.
Once the show began, everyone was captivated, and it was so much fun that it ended in the blink of an eye. The excitement was incredible.
After the show, we waited at the designated spot as instructed by the staff from Veltra, but for some reason, a few people from the same hotel left and boarded a microbus going to a different hotel.
Later, I found out that the staff had actually arranged a separate bus for our hotel. (The bus arrived quickly.) They apologized multiple times, and after we boarded that bus, we were the only ones, so they dropped us off very close to our hotel instead of the bus stop we had originally departed from.
I truly appreciate how kindly and properly they handled the unexpected situation. If there are more enjoyable tours in the future, I would love to participate again!
モニターで今回子どもと初参加しました。
ショーの前に入り口で、アルコール有りか無しの飲み物を選びフルーツやナッツの軽いおつまみをつまみながら待ち、席に案内されます。
ショーの席はメインのすぐ前で先にディナーをいただくのですが、飲み物のオーダーがなかなか出来ず(人が来ない)少し待たされました。
始まる直前に2階席に別の客が続々入ってくるのですが、まだディナーをこちら側は食べていて上からその様子を見られているようでちょっと恥ずかしかったです。
ショーが始まると皆さん釘付けで、本当に楽しくあっと言う間に終わってしまいました。
迫力も満点。
終了後、ベルトラの付き添いの方が待つよう指示した場所にしばらくいたのですが同じホテルから来た数名がなぜか行ってしまい、別のホテル行きのマイクロバスに先に乗り込んでしまいました。
後でわかったのですが担当の方はうちのホテル行きのバスを別にちゃんと頼んでいてくれていたのです。(バスはすぐ来ました)
何度も謝ってくださり、またそのバスに乗った後、わが家だけだったので行きのバス停より泊まったホテルのすぐ近くで降ろしてくれました。
不測の時も親切にきちんと対応してくれて本当にありがとうございました。
また楽しいツアーがありましたらぜひ参加させてください!
Thank you very much for visiting us this time. We sincerely look forward to welcoming you again when you come to Hawaii.
この度はご来場頂きまして、誠に有難うございます。またハワイにお越しの際には、ご来場頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
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| Packages: | 【2人目無料!】人数限定モニターツアー VIPコースディナー(ステージ前テーブル席) |
| Attended as: | Families |
| Posted on: | 2017/08/24 |
| Activity Date: | 2017/08/09 |
Reviewed by: アロハ
Since this is a nature tour, it's understandable, but the bad weather and poor visibility left me feeling unsatisfied...
Regarding snorkeling, we all swam in a line along a predetermined route, so I was too focused on keeping up with everyone to really enjoy the underwater experience... (We had a group with both strong and weak swimmers, including children.)
Also, I had somewhat prepared myself for this in advance, but the water level at the sandbar was only up to my knees at most. Jumping for a photo was impossible.
自然が相手のツアーなので仕方がないのですが、天気が悪い&透明度が悪くて、不完全燃焼でした……
スノーケルに関しては、決まっているルートを全員で一列になって泳ぐため、周りに合わせるので精一杯で海の中を楽しむ余裕があまりありませんでした…(泳げる人や泳げない人、子供などの団体になる為)
あとは、事前にある程度は覚悟していましたが、こちらのツアーではサンドバーでの海水位が膝下が精一杯でした。
ジャンプして写真を写すのは無理です。
| Rating: | |
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| Packages: | 軽食付きプラン |
| Attended as: | Families |
| Posted on: | 2017/08/24 |
| Activity Date: | 2017/08/21 |
Reviewed by: makkiy
I had a great time. It was easy to get there because there was a bus shuttle from Waikiki to Sea Life Park. I was healed by the dolphins.
とても楽しかったです。ワイキキからバスでシーライフパークまで送迎があるので行くのも簡単でした。イルカに癒されました。
| Rating: | |
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| Packages: | イルカと遊ぶ!ドルフィン・エンカウンター【2016年3月31日まで】 |
| Attended as: | Friends |
| Posted on: | 2017/08/24 |
| Activity Date: | 2015/08/24 |
Reviewed by: hnw
I had heard from a Japanese travel agency that there could be accidents, so I was actually worried, but the boat left right next to the Hilton, and before I knew it, we were starting with the first group. In my case, there were three groups consisting only of Japanese people. There were also families who were just sightseeing and taking photos on their own. My 10-year-old child had a great time as well. I was relieved that there was no anxiety about landing, and they helped us get off the boat smoothly, so I didn't get wet at all from start to finish, even in my clothes. I had an 800 sticker on my hand, so I think I signed up for 120 meters, but was it 800 feet? It was higher than I imagined, and I thoroughly enjoyed the gentle breeze and the beautiful scenery! The cost for the SD card for photos (there were many shots I couldn't take myself!) was $35, and I prepared a tip for the boat staff who explained things in broken Japanese (o^^o). I took some motion sickness candy, but while waiting for the others, my son felt a little nauseous.
事故もあると日本の旅行会社から聞いてたので、実は心配していましたが、ヒルトンのすぐそばから船が出て、酔う間も無くもう1組目のスタートという感じでした。私の時は日本人の方だけの3組でした。見学だけで自分で写真を撮ってるご家族の方もいました。10歳の子どももとても楽しめました。不安だった着水もなく、船に上手に降ろしてもらえたので洋服でも良かったくらい最初から最後まで何も濡れませんでした。手に800のシールを貼られたので、たしか120mに申し込んだかと思いますが800フィート?想像以上の高さでゆったりと流れる風と素敵な景色を存分楽しめました!写真のSDカード代(自分じゃ撮れないショットも多いです!)35ドルと、カタコトの日本語で説明してくれた船のスタッフさんへチップのご用意を(o^^o) 酔い止めの飴舐めましたが、他の方のを待ってる間に少しだけ息子は酔ったそうです。
| Rating: | |
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| Packages: | 【期間限定】早朝割引プラン/高さ120メートル |
| Attended as: | Families |
| Posted on: | 2017/08/24 |
| Activity Date: | 2017/08/19 |
Reviewed by: tam
The weather was great, the scenery was amazing, and it became a thrilling memory!
I participated with my middle school daughter and elementary school son. I thought I would need to ask the staff to let us fly together, so I researched how to say it in English before going. However, as soon as the captain saw us, he said, "So you three are flying together," (to be exact, he said “three something,” and I just instinctively replied, “Yes, yes”). He prepared everything for us. The staff were all friendly and kind, making it a fun time.
P.S. If you are prone to motion sickness, I think taking motion sickness medication is essential.
天候にも恵まれ 景色最高、スリル最高の思い出になりました!
中学生の娘、小学生の息子と3人で参加しました。
3人並んで飛べるようにスタッフにお願いしないといけないと思い、英語で言えるように調べて行きましたが、船のキャプテンは 私たちを見るとすぐ「3人で飛ぶんだね」と言って(正確には “スリーなんとか” って言ったので思わず イエスイエス と言っただけですが)準備してくれました。
スタッフも皆 気さくで優しく 楽しい時間でした。
追記:酔いやすい方は酔い止めは必須かな
| Rating: | |
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| Packages: | 高さ120メートル<送迎設定保存用> |
| Attended as: | Families with Young Children |
| Posted on: | 2017/08/24 |
| Activity Date: | 2017/08/19 |
Reviewed by: Tファミリー
While waiting to board the boat, I was surprised to see a turtle swimming! The view of Diamond Head from the sea was beautiful. The kids were also thrilled, which was great. The staff's guidance was entertaining as well.
船に乗るまでの待ち時間、カメが泳いでいてビックリ!
海から見たダイヤモンドヘッドが素敵。
子供たちも大喜びで、良かったです。
スタッフの案内も面白かったです。
| Rating: | |
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| Packages: | プレミアム・サブマリン<定員64名>(2018年12月31日まで) |
| Attended as: | Families |
| Posted on: | 2017/08/23 |
| Activity Date: | 2017/08/12 |
Reviewed by: masa
My elementary school-aged son had a great time. Since it's a popular theme park, it can't be helped, but the wait times in direct sunlight were quite long. We gave up on having lunch and decided to slide down as many slides as possible. The bus instructions for going and returning were very clear and reassuring.
小学生高学年の男子の我が子は大変楽しんでました。
人気のテーマパークなので仕方ありませんが、直射日光の下で並んで待っている時間が結構長かったです。お昼ご飯を食べるのは諦めて、一つでも多くのスライダーを滑ることにしました。行きと帰りのバスの案内はとても分かりやすく安心でした。
| Rating: | |
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| Packages: | 【期間限定サマーキャンペーン】お子様無料 1日パス / 送迎付き |
| Attended as: | Families |
| Posted on: | 2017/08/23 |
| Activity Date: | 2017/08/18 |
Reviewed by: kaia
The Japanese people took us on the same boat. The guide there was also very funny and made us feel relaxed (^o^) Parasailing was truly refreshing! At the end, they splashed us with water (they ask if you want it or not), and it felt great!
日本人は同じボートで連れて行ってくれました。
そこのガイドさんもとてもジョークが面白くて和みます(^o^)
パラセーリングは本当に爽快な気分でした!
最後の方に水ポチャもしてくれて(希望するかしないか聞いてくれます)、気持ちよかったです!
| Rating: | |
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| Packages: | 高さ150メートル ※送迎設定保存用 |
| Attended as: | Couples |
| Posted on: | 2017/08/23 |
| Activity Date: | 2017/08/18 |
Reviewed by: まちゃちゃ
This is my second experience. It was thrilling and incredibly refreshing! It's something you can't easily experience in Japan, so you must go when you're in Oahu!
今回で、2回目の体験です。スリル満点で爽快感も抜群!日本ではなかなか体験できないので、オアフに行った際には必ず行くべし!
| Rating: | |
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| Packages: | 現地集合/解散 |
| Attended as: | Families with Young Children |
| Posted on: | 2017/08/22 |
| Activity Date: | 2017/08/19 |
Reviewed by: 加藤鷹を目指す私
I was moved to see the seabed of Waikiki from a submarine. I could clearly see schools of fish and various wreckage on the ocean floor.
潜水艦でワイキキの海底を見る事が出来て
感動しました。魚の群れや海底に残る
いろいろな残骸等良く見えました。
| Rating: | |
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| Packages: | スタンダード・サブマリン<定員48名>(2018年12月31日まで) |
| Attended as: | Friends |
| Posted on: | 2017/08/22 |
| Activity Date: | 2017/08/18 |
Reviewed by: 加藤鷹を目指す私
It was my first experience with parasailing, and I was very satisfied with the kind and attentive service from the local staff. The view from 150 meters high was amazing.
パラセイリングはじめての体験でしたが
現地のスタッフの親切丁寧な対応で
大変満足です。高さ150メートルからの
眺めは最高でした。
| Rating: | |
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| Packages: | 1番人気!高さ150メートル<送迎設定保存用> |
| Attended as: | Friends |
| Posted on: | 2017/08/22 |
| Activity Date: | 2017/08/17 |
Reviewed by: Not my first luau...
The overall experience was a little cheesy...For the good news--I give 5 stars for the dancing during the main hula show--the dance crew were truly amazing and very athletic! The food was tasty but the overall presentation reminded me of the buffet line at a high school cafeteria. And there was no coconut cake which was very disappointing! The M.C. For the entertainment was straight off the Love Boat...he made me chuckle but not in a good way! The pre dinner activities went on for way too long, and I felt like I was in a cattle line being herded from one presentation to another. I would have liked to come just for the dinner and show, but then you risk being assigned a bad seat as it was first-come-first-seated. The property was gorgeous with spectacular views of the sunset. Maybe if this was my first luau I would have enjoyed it more, but I left feeling kind of...meh...
| Rating: | |
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| Packages: | Standard Package - Hawaiian Experience with Dinner Buffet (Wing Seating) |
| Attended as: | Friends |
| Posted on: | 2017/08/22 |
| Activity Date: | 2017/08/19 |
Reviewed by: まめたん
The morning pickup was not at the bus stop I specified when I made the reservation, but at a distant bus stop. The bus stop was right in front of the hotel I stayed at, yet I waited at the designated bus stop on foot. However, when the meeting time came, my name was not called, and feeling anxious, I asked someone nearby, who said, "This is it." When I mentioned my name, they checked the confirmation and made a phone call. It seems there was a mistake on their part, and the guide told me, "The bus stop is different, but get on this bus," so I was able to go. But I can't help but feel frustrated thinking that if I hadn't asked, I might have been left behind. There was nothing indicating "Veltour" on the bus or the guide, making it very confusing. After that, during my stay and even after returning home, I received no apology email, just an email asking for a review of my experience. The tour itself was fine, but I will not use this company again.
朝の迎えが申し込み時に指定したバス停ではなく、離れたバス停に指定された。宿泊したホテルの目の前がバス停だったのに歩いて指定されたバス停で待った。
しかし集合時間になっても名前を呼ばれず、不安になり近くの人に聞くと「ここです」と言われ名前をいうと確認書を見て電話をしていた。どうやらそちらで間違えたらしくガイドに「バス停が違うがこのバスに乗って」と言われ行くことができたが、もし聞かなかったらおいてかれてしまったのかと思うと腹立たしい。バスやガイドに「ベルトラ」と書いてあるものが一切なく、とてもわかりづらいのではないか。その後、滞在中も帰国後もお詫びのメールもなく、いきなり体験談投稿のメールがきた。ツアーの内容は問題なかったが、もうこの会社は利用しない。
| Rating: | |
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| Packages: | イルカと泳ぐ!ドルフィンスイム・アドベンチャー(~2019年12月31日) |
| Attended as: | Families |
| Posted on: | 2017/08/22 |
| Activity Date: | 2017/08/13 |
Reviewed by: k50
It was incredibly cloudy and extremely cold... I participated on a day that was so cold, I couldn't believe it was Hawaii. The scenery was also disappointing due to the clouds, and the sandbar had water levels only up to my knees, which was a big failure. It was so cold that I didn't participate in snorkeling and waited on the boat instead. I think if you're going to the sandbar, you should definitely choose the right season to go.
The staff were very cheerful and tried their best to lift the mood; they were kind and pleasant. If I ever go again for a revenge trip, I would choose this tour.
とにかく曇っていて滅茶苦茶寒かった。。。
ハワイでこんなに寒いことってあるのか・・・というくらい寒い日に参加してしまいました。
そして、曇っていた分、景色もイマイチで、肝心のサンドバーも膝上くらいまでの水位だったので、大失敗でした。
あまりに寒いので、シュノーケリングには参加せず、船で待機させて頂きました。
サンドバーに行くなら、やはりちゃんと時期を選んで行くべきだと思いました。
スタッフの方達は、とても明るく、何とか盛り上げようとしてくれて、親切で感じが良かったですし、いつかまたリベンジで行くならば、このツアーを選びます。
| Rating: | |
|---|---|
| Packages: | 軽食付きプラン |
| Attended as: | Families with Young Children |
| Posted on: | 2017/08/22 |
| Activity Date: | 2017/03/17 |
Reviewed by: kan
I had been curious about Keana Farms every time I went to Hawaii. This time, with my husband's enthusiastic "Let's do it!" I made a big decision and booked it on my phone. We tried it as a family of three, and after just a brief explanation from a staff member who spoke a little Japanese, we started right away. There was no time to hesitate, and before we knew it, we were enjoying the experience in the air. We created fun memories filled with amusing episodes, like dropping the camera and needing help from the staff because we couldn't find the red string we were supposed to grab at the finish line. I'm a grandmother who is terrible at sports, usually skips amusement park attractions, has a fear of heights, and doesn't speak English, yet I still had a great time! I would love to do it again if the price were a bit lower! By the way, the camera was returned to the reception. Thank you!
ハワイへ行くたび気になっていたケアナファーム。今回は夫の、やろう!の一言で一大決心し、携帯で予約。娘と3人でトライしました。ちょっとだけ日本語ができるお姉さんの、超簡単な説明を聞いただけですぐにスタートし、躊躇う暇もなく、あれよあれよと言ううちに空中を楽しんでいた私たちです。カメラを落とすとか、ラインのゴールで掴むはずの赤いヒモがわからずスタッフに助けられるとか、面白エピソードつきの楽しい思い出ができました。スポーツまるでダメ、遊園地ののアトラクションもほぼパスの還暦ばあちゃん、しかも高所恐怖症、英語もできない、そんな私でも楽しめました! もう少し値段が安ければまたやりたい!
ちなみに、カメラは受付に届いていました、•·♥τнänκ чöü♥·•
| Rating: | |
|---|---|
| Packages: | 現地集合/解散 |
| Attended as: | Families |
| Posted on: | 2017/08/22 |
| Activity Date: | 2017/07/29 |
Reviewed by: ゆうまりも
We participated with our family of three and our sixth-grade child.
As a beginner in snorkeling, I was a bit anxious, but I was taught carefully from the basics, and I was able to enjoy snorkeling very much. Swimming close to the fish in Hanauma Bay felt like I had become one of them. Unfortunately, we couldn't see any turtles, but Fumio-san searched hard for them, and I am very grateful for that.
I'm really glad we participated. I plan to join again the next time we go to Hawaii♪
If you're going to snorkel in Hanauma Bay, I absolutely recommend this tour!
小6の子供と家族3人で参加させていただきました。
シュノーケル初心者だったので少し不安でしたが、丁寧に1から教えてもらえて、とっても楽しんでシュノーケルすることができました。
ハナウマベイの魚と間近で泳げて、魚になったみたいでした。
亀は残念ながら見ることが出来ませんでしたが、フミオさんが一生懸命探してくれて、とっても感謝してます。
ほんとに参加してよかったです。
次回ハワイに行った時も、また参加させてもらおうと思います♪
ハナウマベイでシュノーケルするなら、絶対にオススメのツアーです(*´∀`)♪
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2017/08/21 |
| Activity Date: | 2017/07/27 |
Reviewed by: 山田修治
Three years ago, my four-year-old grandchild couldn't participate, so only my seven-year-old grandchild had the experience. This time, both grandchildren were able to join. The younger one was scared at first when going up, but seemed to calm down as they started looking further away, and they were very happy.
三年前は四歳だった孫は参加出来ず、上の七歳の孫だけしか経験出来なかったか、今回は二人の孫が揃って参加出来ました。下の子は上に上がった最初の内は怖がっていたが、遠くを見るようになって落ち着いたようで、とても喜んでいた。
| Rating: | |
|---|---|
| Packages: | 高さ110メートル※送迎設定保存用 |
| Attended as: | Families with Young Children |
| Posted on: | 2017/08/21 |
| Activity Date: | 2017/08/16 |
Reviewed by: Dragon1st
There are a lot of people, and the short snorkeling experience is not well organized. The snorkeling tour in Okinawa was much better.
人は多いし、体育会系の短時間シュノーケル、段取りも決してよくは無い、沖縄でのシュノーケルツアーの方がよっぽど良かったです。
| Rating: | |
|---|---|
| Packages: | 軽食付きプラン |
| Attended as: | Families with Young Children |
| Posted on: | 2017/08/21 |
| Activity Date: | 2017/07/27 |
Reviewed by: Edwin Foliaco
We were in Hawaii for our honeymoon and wanted to do something adventurous so we decided to go to Gunstock Ranch for some horseback riding. The booking was really easy and I received a call an hour later with confirmation of my purchase. Shortly after I received an email with the confirmation details and directions to the ranch. The process went really smooth. The route out to the ranch along highway 83 was absolutely spectacular! It goes right along the ocean coast with gorgeous views and the splashing water literally hits your car as you drive by because your so close. The ranch was very nice, easy to get to with a super friendly staff. There are restrooms which were very clean for being outdoors along with sinks to wash your hands afterwards. Plenty of parking.
They take safety precautions when mounting and unmounting the horses. They recommend that you wear a helmet also but you can sign a waiver if you choose not to. The horses are really friendly and very well trained. The trails are absolutely beautiful as you leave the ranch, enter into the mountain side, through forests, up and down hills, and a view of the ocean off in the distance. You get to see the cattle, and the baby calves as you ride. Leanna was our guide and she was very knowledgeable about the ranch, the area, and the horses. I could see her love for them and she was very friendly and made sure everyone in our group was doing good and having a great time. She recommended many things to do on the island and was very helpful answering any questions we had along the way. We had a great time and recommend Gunstock Ranch to anyone who is looking for a great horseback riding experience!
Thank you so much for your review!
We truly appreciate the great time you had here at our ranch, and we hope to see you soon!
Mahalo nui,
Emily H
Gunstock Ranch
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| Packages: | Scenic Ride [1 hour] - Special Deal! 2-for-1 Review Rebate |
| Attended as: | Couples |
| Posted on: | 2017/08/20 |
| Activity Date: | 2017/08/19 |
Reviewed by: Kevin
The H20 Water Sports in Honolulu offers a fantastic jet-skiing experience. Featuring the lovely turquoise waters of Maunalua Bay, purchasers will be given half hour of a quality time racing acrossing the ocean. A pick up service to an ideal location is what makes this experience so great. The water there is relatively calm and warm, yet strong enough to lift the front of the jet ski, providing a thrilling sensation that customers cherish. Safety is also a top priority here. Even if you jet ski capsizes, you will be fine since you have your life jacket on. All in all, I would highly recommend tourists consider this option, as it is an exhilarating experience one surely should not pass on. If jet skiing is not your thing, H20 Water Sports also offer parasailing, which I plan on trying on my next trip.
Mahalo! We look forward to welcoming you on your next adventure!
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| Packages: | Special Deal! 2-for-1 Review Rebate - Tandem Ride |
| Attended as: | Families |
| Posted on: | 2017/08/20 |
| Activity Date: | 2017/08/07 |
Reviewed by: Zenaida
Natalie and Zooey were awesome! We had an amazing day. They took pictures and shared it with us.
The only downside is that the snorkeling was not in clearer waters.
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| Packages: | 3-Hour Guided Kayak and Snorkel Tour with BBQ Lunch |
| Attended as: | Families |
| Posted on: | 2017/08/20 |
| Activity Date: | 2017/08/17 |
Reviewed by: Cherrie
Great Luau! Had a great evening. The food was excellent
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| Packages: | Premium Orchid Package with Dinner Buffet - Most Popular! (Middle Seating) |
| Attended as: | Couples |
| Posted on: | 2017/08/20 |
| Activity Date: | 2017/08/17 |
Reviewed by: ほーちゃん
This was my second visit. Last time, since it was New Year's, there were times when some attractions were open and others were not, which made it inefficient and I remember waiting a lot. This time, I think there were more people than during New Year's, but everything was open, so I was able to enjoy it without waiting too much.
Attractions that could only be done in pairs last time are now available for individuals, which made waiting for the pair floaties take some time. I would like to see more pair floaties available.
I thought the operating hours from 10:30 AM to 4:30 PM were a bit short, but I was able to go around efficiently, so I had plenty of fun. My child really loves this place. I hope we can come again!
二度目の来園です。
前回はお正月だったので、一部のアトラクションがやっている時間とやっていない時間があり、効率が悪く、待たされた記憶がありました。
今回は、人はお正月よりも多かったと思いますが、全てやっていたので、それほど並ぶ事もなく満喫できました。
前回はペアでしか出来なかったアトラクションが一人でも出来るようになっていて、ペアの浮き輪を待つのに時間がかかりました。
もうちょっとペア用の浮き輪を増やして欲しいです。
営業時間は10時30分~16時30分で短いかな?と思いましたが、効率良く回れたので充分楽しめました。
うちの子は、かなりお気に入りの場所です。
また、来れたら良いな~と思います。
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| Packages: | 1日券 |
| Attended as: | Families |
| Posted on: | 2017/08/20 |
| Activity Date: | 2017/08/17 |
Reviewed by: tetu
I've been to Hawaii several times, but this was my first time seeing a show. We opted for the VIP dinner & cocktail & show package, which is a bit on the pricier side, but the dinner included at the table on the first floor makes it worth the price. The food, including lobster, salmon, and steak, was seasoned to suit Japanese tastes.
The show featured tributes to Elvis Presley, Michael Jackson, and Katy Perry, along with a hula show. While the impersonation show of the classic stars was fantastic, it might not be enough for younger audiences. I was captivated by the fire dance in the hula show.
After the show, there's a service in the lobby where you can take photos, making it a great tour for creating wonderful memories.
ハワイには何回か来ていますが、初めてショーを見ました。
VIPディナー&カクテル&ショーしたので、ちょっと高めの金額設定ですが、
1階のテーブル席でディナー付なので金額に見合ったショーです。
食事はロブスター、サーモン、ステーキが日本人にもあう味付けでした。
ショーは、プレスリー、マイケル・ジャクソン、ケイティ・ペリーとフラショーで
往年のスターのものまねショーはショー自体はとしてはすばらしかったですが
若者には物足りないかもしれません。
フラショーのファイヤーダンスは見入ってしまいました。
ショーが終わってからロビーで写真がとれるサービスもあるので、よい思い出になるツアーですよ。
Thank you very much for visiting us. We are very pleased to hear that you enjoyed your time here. We sincerely look forward to welcoming you back when you come to Hawaii again.
この度はご来場頂きまして、誠に有難うございます。楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご来場頂けますよう、スタッフ一同心よりお待ち申し上げます。
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| Packages: | 【2人目無料!】人数限定モニターツアー VIPコースディナー(ステージ前テーブル席) |
| Attended as: | Couples |
| Posted on: | 2017/08/20 |
| Activity Date: | 2017/07/31 |
Reviewed by: りょうかいママ
My first experience at Wet 'n' Wild. Since I had a small child and elderly people with me, I arranged for a cabana. The confirmation email was a day late, but I was relieved to have secured it. On the day of the visit, we were given wristbands color-coded by plan before boarding the bus, but there was a mishap where I was mistakenly given the color for a different group's basic plan. However, that was quickly corrected. After getting off the bus, I exchanged the printed confirmation email for entry tickets with the staff, but this turned out to be a mistake. Once inside, I started looking for "where is the cabana I reserved?" but I had no idea where to find it. When I asked the local staff by giving my name, they just shook their heads and said "NO." I should have confirmed with the Japanese staff on the bus before entering, but it was too late, and I was very flustered. While I was trying to explain to the reception staff, a female staff member who spoke Japanese came to help and checked the situation. After a short wait, the response I received was, "We apologize. We indeed reserved it under your name, but due to a mistake on our part, we reserved the wrong date. Since this is our error, I will email Veltra today to explain, and we will refund the cabana fee." When I asked, "Is there anywhere I can rest in the shade?" she very politely replied, "I will take responsibility and find a place for you." After a while, they provided apology gifts for everyone and secured a spot with chairs, although it was a bit far away. It was disappointing that I couldn't use the reserved cabana, but the response from the female staff was very pleasant, and I was able to enjoy my time without feeling upset. After returning home, I also received a polite email from Veltra. While this might be uncommon in Japan, such things may not be rare in America (Hawaii). I recommend everyone check the options before entering.
初めてのウエットアンドワイルド。小さな子供と年配者がいることもありカバナ付きを手配。予約確定のメールは予定より1日遅れでしたが何とか確保できて安心していました。当日、プランごとに色分けされたリストバンドをバス乗車の前につけられるのですが、間違って違うグループのベーシックプランの色をつけられたりとハプニングはありましたが、それはすぐに訂正して頂きました。バス降車後、スタッフの方に予約確定のメールをプリントアウトしたものと引き換え入場券を頂きましたが、これが失敗でした。入場してから「さて予約したカバナはどこ?」と探しましたが全くわからず、現地のスタッフに名前を言って聞いても「NO」と首を振るばかり。バスの日本人?スタッフに確認してから入場すればよかったのですが、時すでに遅しで大変焦りました。受付スタッフに何とか説明していると、日本語ができる女性スタッフが来てくれ、状況を確認してくれました。少し待たされた後、返ってきた答えは「申し訳ありません。確かにお客様のお名前で予約頂きましたが、こちらのスタッフのミスで日にちを間違えて確保してしまいました。今回はこちらのミスですので今日私からベルトラにメールで説明し、カバナ代金は返金させて頂きます。」とのこと。「どこか日陰で休めるところはありませんか?」と聞くと「私が責任をもって探して参ります」と大変丁重に謝って下さいました。そして暫くしてお詫びのグッズを人数分と、少し離れた場所ではありましたがチェアーのある場所を確保して頂きました。予約していたカバナが利用できなかったのは残念でしたが、女性スタッフの方の対応が大変気持ちよく、イヤな気分になることなく楽しめました。帰国後、ベルトラからも丁重なメールを頂きました。日本ではありえませんが、このようなことはアメリカ(ハワイ)では珍しくないのかもしれません。皆さんも入場する前にオプションの確認をされることをお勧めします。
Thank you very much for participating in the tour.
However, we sincerely apologize for the significant inconvenience caused at the site due to the cabana that was supposed to be secured as confirmed by the tour operator not being available.
As mentioned in a separate email, we have taken this matter seriously and have issued a strict warning to the local tour operator to prevent a recurrence. Moving forward, we will ensure that multiple confirmations are made by the tour operator to guarantee that your reservations are properly arranged.
We take your feedback to heart and, together with the tour operator, will strive to further improve our services. Thank you very much for your valuable feedback amidst your busy schedule.
VELTRA Customer Support Team
この度はツアーにご参加いただき、誠にありがとうございます。
しかしながら、催行会社より予約確定とご案内していたカバナが確保できていなかったため、現地にて多大なご迷惑をおかけし誠に申し訳ございませんでした。
別途メールでもご連絡させていただきましたが、今回の件につきましては再発防止に努めるべく、現地催行会社に厳重に注意させていただきました。今後はお客様のご予約がきちんと手配されるよう催行会社にて複数の目で確認したうえ、予約の手配を完了させていただきます。
お客様からのお言葉を真摯に受け止め、催行会社と共に、今後さらなるサービス向上に努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム
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| Packages: | デラックス・パッケージ(BBQビュッフェランチなど含む) |
| Attended as: | Families |
| Posted on: | 2017/08/20 |
| Activity Date: | 2017/08/12 |
Reviewed by: ともこ
The cheerful guide, who was a second-generation Japanese-American captain, mostly had foreign guests, but afterwards, he kindly interpreted for the Japanese customers, making it easy to understand. The boat was a yacht type, allowing us to fully enjoy the resort atmosphere. After seeing dolphins, I was delighted to spot sea turtles swimming at a depth of about 10 meters during snorkeling. There was not enough time during lunchtime, so a lot of food was left over, which felt wasteful. It's better to start eating right after snorkeling. I was shocked to find that other coupons offered the same tour at a lower price than what I had booked, but the tour itself was very good, so I highly recommend it!
日系2世の船長さんの陽気なガイドで、お客さんはほとんど外国人の方でしたが、そのあと日本人客向けに丁寧に通訳してくださり、よくわかりました。
船もヨットタイプでリゾート気分満喫。
イルカを見たあと、シュノーケリング場所では水深10メートル程のところに海亀も泳いでいるのが見えて嬉しかったです。
ランチタイムは時間が少ないので沢山食べ物が余ってしまって勿体なかったです。シュノーケリングが終わったらすぐに食べはじめたほうがいいです。
他のクーポンで同じ内容のツアーが自分が予約したものより安くなっててショックを受けましたが、ツアー自体はとても良かったのでお勧めです❗
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| Packages: | 通常プラン(2017年12月31日までの参加) |
| Attended as: | Families |
| Posted on: | 2017/08/20 |
| Activity Date: | 2017/08/12 |
Reviewed by: ハワイ
The meal was delicious, but there was a delay in service as our dishes arrived only when the table next to us was finishing their meal. The show was entertaining and enjoyable. I wish Presley could have come to the seats in the back as well, not just the front row.
食事は美味しかったですが、隣の席が食べ終わる頃にやっとこちらの料理が来るというサービスの手際の悪さがありました。
ショーは面白くて楽しめました。前列だけじゃ無くて後ろの席にもプレスリーが来てくれたら良かったのになと思いました。
Thank you very much for visiting us. We appreciate your valuable feedback. We would like to work on improvements as a team for future challenges. We sincerely look forward to your visit again when you come to Hawaii.
この度はご来場頂きまして、誠に有難うございます。貴重なご意見、有難うございます。今後の課題として、スタッフ全員で改善に取り組みたいと思います。またハワイにお越しの際には、ご来場頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
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| Packages: | VIPコースディナー(ステージ前テーブル席) |
| Attended as: | Families |
| Posted on: | 2017/08/20 |
| Activity Date: | 2017/08/13 |
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Mahalo!