Reviewed by: ハッシー
We went as a family of four, including two elementary school children.
The water level at the sandbar was just below waist height. Honestly, I was quite disappointed because I had imagined the sand would be more exposed. That said, the weather was nice, and the clear water and white sand were beautiful.
After returning home, I did some research and found that various conditions are needed for the sand to be exposed, so it seems to depend on luck and timing. I feel there should be a bit more communication that it’s not guaranteed the sand will be visible!
The BBQ lunch consisted of hamburgers made with patties grilled on the boat. It might be clearer to call it a BBQ hamburger. There was quite a line, so it took a long time, but that’s understandable. We were able to see 2-3 sea turtles during the sea turtle watch, and the kids were satisfied. It was unfortunate that it started to drizzle during snorkeling, and the water became dim. After getting out of the water, it was so cold that I recommend bringing a change of clothes.
Since the rain intensified, I wonder if we returned to the dock early... We were unsure which bus to take and whether any buses were even coming. There was no one to explain, so we had to ask all the drivers. In the end, we had to wait about 20 minutes for the shuttle bus to arrive. It was quite comical to see everyone wandering around in the light rain without umbrellas. I think everyone would feel more at ease if they could come to pick us up with a bit more time to spare. Therefore, I give it ★★★.
小学生の子供2人を含めた家族4人で行きました。
サンドバーの海面は腰よりちょっと下くらいでした。
砂が顔を出しているイメージだったのでかなりガッカリしたのが正直な感想です。
とはいえ、お天気も良かったので透き通る海面と白い砂は綺麗でした。
帰国してからいろいろ調べましたが砂が顔を出すのはいろいろな条件が必要な様で
まさに運とタイミングみたいですね。
必ず砂面が見えるとは限らない!ということをもう少しアナウンスがあっても良いと感じてます。
BBQランチは船上で焼いたハンバーグを使ったハンバーガーでした。
BBQハンバーガーと書いた方がわかりやすいのでは。
行列になっていたのでかなり時間がかかりましたがこれは仕方ないですね。
海ガメウオッチは2~3頭見ることが出来子供たちも満足していました。
シュノーケリングの頃から小雨が降り出し、海面も薄暗くなってしまったのは残念でした。
海から上がった後は震える程寒く、着替えを持参することをお勧めします。
雨も激しくなってきたので早めに岸壁に戻ったのでしょうか…。
どのバスに乗るのか…そもそもバスが来ているのか…
説明してくれる人も居らず、全てのドライバーさんに聞いて周りました。
結局は迎えのバスが来るまで20分ほど時間がありました。
誰も傘を持っていない中、戸外で小雨に濡れながら全員が右往左往している姿はまさに滑稽でした。
余裕をもってお迎えに来てもらえると皆安心出来ると思います。
よって、★三つです。
| Rating: | |
|---|---|
| Packages: | おすすめプラン・バーベキューランチ付き(9/30まで) |
| Attended as: | Families with Young Children |
| Posted on: | 2015/09/01 |
| Activity Date: | 2015/08/25 |
Reviewed by: Maritza Avila
Such a great experience Dan was an awesome, he took the time in explaining everything and helping me out. This was the best experience ever!
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2015/08/31 |
Reviewed by: Jonathan W.
This is the only luau I have attended, but I can't imagine one being more enjoyable than this one. The pick-up service was right on time at the scheduled location and the drive over to Sea Life Park was quick considering the time of departure. The pre-dinner activities were fun and I picked up a piece of local artwork from a vendor that has become my favorite Hawaiian collectible. Dinner was very good and I'm still thinking of how yummy the coconut cake was! Chief was very entertaining and the other performers really put their native pride into the show. I would certainly recommend this luau experience!
| Rating: | |
|---|---|
| Packages: | Aloha Experience Package: Wing Seating, Shell Lei Greeting & 1 Drink |
| Attended as: | Friends |
| Posted on: | 2015/08/31 |
| Activity Date: | 2014/03/24 |
Reviewed by: Jonathan W.
The shuttle service was right on time at the pick-up location. He also had some interesting tips on making the hike up to the lookout point. The views are indeed great!
| Rating: | |
|---|---|
| Packages: | Diamond Head Crater Trail Hike |
| Attended as: | Friends |
| Posted on: | 2015/08/31 |
| Activity Date: | 2014/03/24 |
Reviewed by: masamasa
I wasn't sure what a sandbar was, but I participated anyway. It was a wonderful place. I was able to see a lot of sea turtles, and snorkeling was fun. It felt like I was in an aquarium with so many fish around. The hamburger that was prepared when I got hungry was also delicious.
サンドバーがどんなものかあまりわからず参加。
とても素敵な所でした。
ウミガメもたくさん見ることができたし、シュノーケルも楽しかった。水族館に入ったかのようにお魚いっぱいでした。
お腹がすいたころに用意されたハンバーガーもおいしかったです。
| Rating: | |
|---|---|
| Packages: | おすすめプラン・バーベキューランチ付き(9/30まで) |
| Attended as: | Couples |
| Posted on: | 2015/08/30 |
| Activity Date: | 2015/08/19 |
Reviewed by: Gaia
Amazing experience! Dan is very funny and nice, a great guide. Everything was perfectly organized, in every detail. Hanauma Bay is truly spectacular, Dan guided us in a long route in the bay. It was great, we saw a lot of fishes, and Dan took plenty of pics (much better than mine!). He was most helpful also during the trip to Hanauma Bay! A must-do when in Honolulu!
Hi Gaia, glad you enjoyed. Hope your enjoying your conference.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Solo Travelers |
| Posted on: | 2015/08/30 |
| Activity Date: | 2015/08/27 |
Reviewed by: Christine
What a great time! Crew was awesome, kind and patient. Tended to everyone's needs to make sure the trip was enjoyable. Thanks to Doug for taking my call (every morning) to see if we would be able to snorkel since the weather wasn't cooperating. Christine from jersey.
| Rating: | |
|---|---|
| Packages: | Waikiki Pick-Up |
| Attended as: | Families with Young Children |
| Posted on: | 2015/08/30 |
| Activity Date: | 2015/08/27 |
Reviewed by: Lizdeth
The sunset dinner experience was extraordinary. The food was exquisite and our waitress was amazing. Keilani made us feel at home and made sure our experience was superb. In addition, the assistant manager Crystal Tagudin stopped by our table and chat with us for a while to make sure that our expectations were met. I absolutely loved it and look forward to going back next time I'm in Hawaii. Thank you Star of Honolulu staff!!!
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Families with Young Children |
| Posted on: | 2015/08/30 |
| Activity Date: | 2015/08/06 |
Reviewed by: 今年53歳
I participated in this optional tour for the first time. We were blessed with good weather and the conditions were perfect. Although we were the only ones at 150 meters, the sailing time was the longest, and we could enjoy views of the blue ocean, Waikiki Beach, and Diamond Head that are usually not visible. I don't speak English at all, but I had no problems enjoying myself. If I had to mention a downside, the hotel pickup was about 20 minutes late. Well, this kind of delay is acceptable in Hawaii. I plan to join this tour again next time. Please make it enjoyable!
初めてこのオプショナルツアーに参加しました。天気にも恵まれコンディションサイコー。150メートルは私たちだけでしたがセーリング時間が最も長く、高く上がるので青い海やワイキキビーチやダイヤモンドヘッドが普段は観ることのできない景観で楽しめます。まったく英語はできませんが問題なく楽しめました。少し難を言えばホテルのピックアップ時間が定刻よりも20分ぐらいおくれました。まあこのくらいの遅れはハワイでは許容範囲です。次回もこのツアーの参加を予定してます。楽しませてくださいね。
| Rating: | |
|---|---|
| Packages: | 1番人気!高さ150メートル<送迎設定保存用> |
| Attended as: | Couples |
| Posted on: | 2015/08/29 |
| Activity Date: | 2015/08/04 |
Reviewed by: yuikoge
We participated as a group of 12 people, including six children (three aged 5 and three elementary school students) and six adults from three families. Our family used this service for the second consecutive year! Due to the large number of participants, we split into two boats: one with mostly Japanese passengers and the other with a mix of foreigners and a few Japanese. Based on the children's request, we boarded the boat with more foreigners. However, there were also Japanese guides, and the announcements were made separately for Japanese and foreigners, with us receiving information in Japanese.
We departed from the hotel at 9:00 AM, and thanks to the good timing of the tides, there were spots at the sandbar where the 5-year-olds could stand, and they had a great time with the floaties. The adults set up a court with poles right there, and we played beach volleyball. During the sea turtle watching, we spotted several turtles, and those who entered the water early encountered a large resting turtle very close to the entry point! It seemed to swim away after some noise, so those who entered later missed it, but those who saw it were lucky. We were able to float and observe the turtle for several minutes right above it! It might be better to prepare for snorkeling early to increase your chances. They also provided free rental vests, fins, and snorkels for the kids, which was convenient.
We brought our own floaties, but there were also several floating tubes available on the boat that we used (the 5-year-old was taken with a floatie, vest, and floating tube to see the sea turtles). During snorkeling, there were areas with a depth of several meters, and since it was all coral, there were no areas where you could stand. The distance from the boat to the coral area where the turtles were was about 10 meters, so as long as the children are not afraid of deep water, they should be fine. There were also many beautiful small fish. I think it would be better to change clothes before getting on the return bus since it can be cold. We brought one rental beach towel for each child from the hotel, which was a good decision. The hamburgers for lunch were delicious! The beer we had on the boat after swimming (additional charge, settled upon disembarking) was also excellent. We used the same tour for two consecutive years, and we were fully satisfied as we could feel the essence of Hawaii!
5-10才までの子ども6人(5才3人小学生3人)、大人6人計3家族12人のグループで参加しました。小生家族は昨年に続き2年連続の利用です!人数が多かったため日本人ばかりの船と、外国人+日本人少しの船に別れ、子どものリクエスト!により外人が多い方に乗船しました。といっても、ガイドは日本人の方もいて、途中案内は日本人外人別々に、我々には日本語で行って頂けました。朝9:00ホテル発でしたが潮のタイミングが良く、サンドバーでは5才の子ども達も立つことが出来るような場所もあり、浮き輪で充分楽しめました。大人はその場でポールを立ててコートを作ってくれたので、ビーチバレーで遊びました。ウミガメウオッチでは何匹かのカメを発見、シュノーケリングでは早くに海に入った人が、エントリーポイントすぐ近くにいたかなりでかいお休み中のカメに遭遇!途中で騒がしかったのか泳いで行ってしまい、後から入った人は見れませんでしたが見れた人はラッキーでした。数分間は休んでいるカメの真上でぷかぷか浮きながら観察できました!早めにシュノーケリングの準備をして入った方がチャンスがあるのかも。子供用のベスト、フィン、シュノーケルも無料で貸して頂けたので便利でした。浮き輪も持参しましたが、浮き輪代わりの浮くチューブは何本も船に用意してありそれも利用しました(5才児は浮き輪+ベスト+浮くチューブで連れて行きウミガメを見せることができました。シュノーケリングの時は水深数メートルのところもある上、サンゴばかりで立つことが出来るエリアはありません。船からサンゴエリア・ウミガメのいたところまで10mほどでしたので、水と深いのが怖くなければ子どもも大丈夫だと思います。きれいな小さな魚もたくさんいました)。帰りのバスは寒いので着替えてから乗車した方が良いと思います。ホテルのプール用のレンタルバスタオルを子どもの分も1人1枚持参しましたが正解でした。昼食のハンバーガーは美味しかったです!泳ぎ終わった後、船の上で飲んだビール(別料金、下船時に精算)も最高でした。2年続けて同じツアーを利用しましたがハワイらしさを感じることができ、充分満足でした!
| Rating: | |
|---|---|
| Packages: | おすすめプラン・バーベキューランチ付き(9/30まで) |
| Attended as: | Families with Young Children |
| Posted on: | 2015/08/29 |
| Activity Date: | 2015/08/08 |
Reviewed by: Ajuchi
We participated in the Dolphin Adventure at the request of my elementary school daughter. We had a valuable experience swimming with dolphins, and both my daughter and I had a lot of fun. However, I felt that the time spent interacting with the dolphins was short for the high price, and it didn't quite meet my expectations.
In the morning, around 8:30, a bus marked "Sea Life Park" came to pick us up from the designated location. It took all the guests with reservations for the 9, 10, and 11 o'clock slots. Since it was a small park, we experienced everything, including shows, sea lions, turtles, and feeding small birds, but we ended up having extra time and felt that the wait until our 11:45 reservation was long.
We left the park at 2:30 PM, so we returned to the hotel close to 4 PM. It would be better if they arranged the pickups according to the program times, but since they gather everyone together for transportation, the time spent at the park can feel lengthy. I think those considering this should plan accordingly and allow for some extra time.
小学生の娘の希望で、ドルフィン・アドベンチャーに参加しました。
イルカにつかまり泳いだりと、貴重な経験ができて
娘も、私もたいへん楽しむことができましたが
値段が高い割にはイルカと触れ合える時間が
短いというか、値段ほどでもなかったかな
と、いう印象も受けました。
朝は8時半ごろ指定のピックアック場所に
シーライフパークと書かれたバスが迎えに来て、
9時台、10時台、11時台の予約客をまとめて乗せていきます。
小さなパークでしたので、ショーやアシカやカメ
小鳥のエサやりなども全て体験したうえで
時間が余ってしまい、11時45分の予約まで
待っている時間が長く感じました。
帰りが14時30分パーク出発でしたので、
ホテルに戻ったのは4時近くになりました。
プログラムの時間に合わせてピックアップをしてくれれば
良いのですが、まとめて送迎されるため、
パーク内に留め置かれる時間が長いので、
検討される方は余裕をもって組み込まれた方が
いいかと思います。
| Rating: | |
|---|---|
| Packages: | イルカと泳ぐ!ドルフィン・アドベンチャー |
| Attended as: | Families |
| Posted on: | 2015/08/29 |
| Activity Date: | 2015/08/26 |
Reviewed by: TONO
On August 24, 15 (Monday), we went with three family members using a rental car. We chose Monday because we heard weekends can be crowded, and it was definitely the right choice!! We arrived right at 10:30 when the park opened. After presenting our voucher at the ticket booth and receiving our admission tickets, we were able to enter smoothly. It was almost like having the place to ourselves! We enjoyed all the attractions without any waiting time. However, we did have to wait a bit for the Shaka ride. Both adults and kids had a great time. Every ride was thrilling. We thoroughly enjoyed experiences that you can't have in Japan. Thanks to that, we played until 4:00 PM. Weekdays might be the way to go!!!
15年8/24(月)に、家族3名でレンタカー利用で行きました。週末は混雑するとの事で月曜日にしたのですが大正解でした!! 10:30開園丁度に到着。チケット売場でバウチャー提出して入場券をもらったらスムーズに入る事が出来ました。殆ど貸切に近い状態でしょうか!どのアトラクションも待ち時間なしで楽しめました。でも、シャカは意外と並びましたがね。大人も子供も楽しめましたよ。どれも絶叫です。日本じゃ味わえない楽しみをジックリ堪能しました。お陰で16:00まで遊びつくしました。平日は狙いかな!!!
| Rating: | |
|---|---|
| Packages: | 1日パス(2015/12/31まで) |
| Attended as: | Families |
| Posted on: | 2015/08/29 |
| Activity Date: | 2015/08/24 |
Reviewed by: mari
I participated with my elementary school children and family. As soon as we arrived, we eagerly challenged ourselves to the slides. I thought the kids might be scared and not ride the big slides, but that worry was unnecessary. The two children kept challenging themselves to various slides multiple times.
For lunch, I thought we would just grab something simple at the food court, and when I placed my order, I was surprised by the American-sized portions after a long time. I couldn't help but exclaim, "What on earth is this...?" After eating, we floated in the lazy river with rented inner tubes. We had a great time as a family.
As for the deck chairs available on-site, they were quite full everywhere. There is a resting area in the middle of the lazy river, and it seemed to be the least crowded spot.
小学生の子供と、家族で参加しました。まず現地に着くと、手当り次第、スライダーに挑戦。子供たち、怖がって大きいスライダーには乗らないかと思っていたけど、不要な心配でした。子供二人だけで、いろんなスライダーに何度も挑戦していました。
お昼は、フードコートで簡単なものですませようと思い、注文したところ、久しぶりのアメリカンサイズにびっくり。思わず、これはいったい、、、と声に出てしまいました。食べたら、レンタル浮き輪で、流れるプールをぷかぷか。家族で存分に遊びました。
現地に用意されているデッキチェアですが、結構どこもいっぱいになっていました。流れるプールの真ん中にも休憩スペースがあるのですが、そこが一番すいている気がしました。
| Rating: | |
|---|---|
| Packages: | 【8月限定】お子様無料キャンペーン/ソフトドリンク飲み放題プラン |
| Attended as: | Families with Young Children |
| Posted on: | 2015/08/28 |
| Activity Date: | 2015/08/22 |
Reviewed by: Regan
The instructors are doing the awesome job, this is the second time I joined this tour and they are taking very good care for my daughter since she is not a very good swimmer. My sister is the first time to join the tour but she really enjoying it . For sure I will recommend to my friends !!!
Thank you for the review! It's always nice to hear our hard work paying off for the customers :) We're glad your daughter and you had a good time with us and we hope to see you again! Mahalo.
| Rating: | |
|---|---|
| Packages: | 1-hr Group Lesson (4:1) |
| Attended as: | Families |
| Posted on: | 2015/08/28 |
| Activity Date: | 2015/08/25 |
Reviewed by: Danaye
The crew was great! I would go again and again. It was like flying. So much fun. Thanks for the amazing memories.
| Rating: | |
|---|---|
| Packages: | Deluxe Flight - 800ft Line (8 min) with Transportation |
| Attended as: | Couples |
| Posted on: | 2015/08/27 |
| Activity Date: | 2015/08/21 |
Reviewed by: yoyo
We participated as a couple with our 2-year-old son. Although he is interested in dolphins, he is still afraid of the water and large creatures. We were told in advance that if he cried too much, we might have to leave to avoid disturbing the dolphins, but on the day of the event, the female instructor was so much louder than my son that even if he cried a little, we weren't asked to leave.
There were several precautions given about interacting with the dolphins, but when the time came, I got too excited and forgot them. However, it was thrilling to be able to kiss and shake hands with the dolphins. Everything was conducted in English (though there were occasional strange Japanese phrases that I didn’t quite understand), but it was fun.
We also had the option to order a DVD. My child still watches the DVD with excitement, saying how much fun it was. There was quite a long wait until the bus came back, so if that could have been about an hour shorter, it would have been perfect.
2歳の息子と夫婦で参加。
子供はイルカに興味はあるものの、まだ水も怖く、大きな生き物も苦手。
大泣きすれば、イルカを刺激するから退場してもらうかもと事前に言われていたが、当日のインストラクターの女性の方が、息子よりも何倍も大きな声で盛り上がっていたので、少々泣いても退場させられることはなかったです。
イルカと触るときの注意をいくつかされますが、実際その時になると、テンションが上がりすぎて忘れてしまったり。でも、キスをしたり、握手したりできて感激でした。
全て英語で行われたので(時々変な日本語を突っ込んでくるが、よく理解できない)、何を言っているかはよくわからなかったけど、楽しかったです。
そして、DVDを申し込めます。自分の写ったDVDを子供は今も、楽しかったね~と言いながら、見ています。
帰りのバスが来るまでに、時間が長くあいているので、それがあと1時間くらい短ければ言うことなしでしょうか。
| Rating: | |
|---|---|
| Packages: | イルカと遊ぶ!ドルフィン・エンカウンター |
| Attended as: | Families with Young Children |
| Posted on: | 2015/08/27 |
| Activity Date: | 2014/12/02 |
Reviewed by: ノムコ
The weather in Kaneohe is very changeable, so it depended on the weather. It would have been more enjoyable if the sunny weather had lasted longer, but it got cold when it was cloudy... However, I was glad to see the clear ocean and the honu (sea turtles).
カネオヘの天気はすごく変わりやすいので天気次第でした。
晴れがずっと続いたらもっと楽しかったんですが、曇ると寒い…
でも、澄んだ海やホヌが見れたので、よかったです。
| Rating: | |
|---|---|
| Attended as: | Friends |
| Posted on: | 2015/08/27 |
Reviewed by: ake
I experienced parasailing for the first time. The staff set everything up properly, so I was able to fly with peace of mind. It felt amazing. I want to try it again.
初めてパラセーリングを体験しました。
スタッフの方がしっかりセッティングしてくれるので安心して飛ぶことができました。
とても気持ちよかったです。
またトライしたいです。
| Rating: | |
|---|---|
| Packages: | 高さ110メートル スタンダードライド!<2015/11/30まで> |
| Attended as: | Families |
| Posted on: | 2015/08/26 |
| Activity Date: | 2015/08/22 |
Reviewed by: 家族連れの父
I had no plans to go surfing at all, but my daughter said, "Since we're in Hawaii, let's go surfing!" and that's how it happened. True to their slogan of "We guarantee that everyone from 5 to 80 years old can ride the waves," my daughter, and even my wife, were able to stand on the board. It will be a great memory.
サーフィンなんて全く予定していなかったのですが、「折角ハワイに来たのだからサーフィンしようよ」と娘が言いだしたのがきっかでで実現しました。「5歳から80歳のおじいさんまで、絶対波に乗せる」といううたい文句の通り、娘は兎も角、妻もボードに立つことができるようになりました。いい思い出になります。
I'm glad you enjoyed it with your family!
Please be sure to stop by when you come to Hawaii!
Thank you very much.
ご家族で楽しんでいただけて うれしいです!
ハワイにお越しの際はぜひお立ち寄り下さい!
ありがとうございました。
| Rating: | |
|---|---|
| Packages: | セミプライベートレッスン |
| Attended as: | Families |
| Posted on: | 2015/08/25 |
| Activity Date: | 2015/08/24 |
Reviewed by: Nana
You absolutely have to do this at least once in your life! The view was amazing and felt so refreshing, even more than the height! In the end, I fell into the sea, haha. The English guide was kind, funny, and made it enjoyable. There were times when the boat slowed down and I felt a bit of a sway, so I think it would be good to have some motion sickness medication just in case! I also bought some photos as a memory (they took over 100 pictures for us). I will never forget that stunning view of Waikiki.
絶対一生に一度はやったほうがいいです!高さを感じるよりも景色が素晴らしくて気持ちよかったです!最後は海に落ちました笑 英語ガイドさんも優しくておもしろくて楽しめました。途中船がスピードを落とすと揺れを感じる時があり酔ってしまうのかと思いますので酔い止めもあるといいと思います!思い出に写真も購入しました。(100枚以上撮ってくれました) あのワイキキの絶景は忘れられないです。
| Rating: | |
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| Packages: | 高さ90メートル |
| Attended as: | Families |
| Posted on: | 2015/08/24 |
| Activity Date: | 2015/08/13 |
Reviewed by: jsantos
It was a great excursion I will recommend to everyone , I will go again
| Rating: | |
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| Packages: | Standard Package |
| Attended as: | Families |
| Posted on: | 2015/08/24 |
| Activity Date: | 2015/08/21 |
Reviewed by: Abby L
Amazing service! The transportation serbice providers were always on time. They call you a day before to remind you of your reservation.
| Rating: | |
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| Packages: | Hanauma Bay Shuttle & Snorkel Gear Rental Package |
| Attended as: | Couples |
| Posted on: | 2015/08/23 |
| Activity Date: | 2015/08/20 |
Reviewed by: Samantha Yates
There was so much to see with a tour of the Arizona memorial, the museum and then mighty mo. The tour company was amazing with transportation and organization. I would book it again!
| Rating: | |
|---|---|
| Packages: | Deluxe Arizona Memorial, USS Battleship Missouri & Historical City Tour |
| Attended as: | Couples |
| Posted on: | 2015/08/23 |
| Activity Date: | 2015/08/20 |
Reviewed by: ナミあ
My daughter (5 years old) is quite timid and could only go to the baby pool, but she was very happy with the various types of slides available.
It was a crowded day, so there were no free rental floaties for the wave pool. (I was dissatisfied that bringing our own floaties was prohibited.)
Without a life jacket, we weren't even allowed into the wave pool area, and when I tried to borrow one, there was a long line, so I gave up.
Also, since we didn't opt for a meal plan, it took about 20 to 30 minutes to place an order at the concession stand around 11:30, and it took about 15 minutes to receive the items.
I regretted not choosing the lunch package.
うちの娘(5歳)は怖がりで赤ちゃんプールしか行けませんでしたが
滑り台などいろんな種類がありとても喜んでました^^
混んでいた日だったので、波のプールの無料貸し出しの浮き輪など
ない状態でした。(自分の浮き輪持ち込みが禁止なのが不満です)
ライフジャケットがないと、波のプールエリアにすら入れてもらず
借りようと思っても長蛇の列で諦めました
あと、ご飯付きにしなかったので、11時半くらいから売店が
注文するのに20〜30分で、商品を受け取るのに
15分程度かかってしまいました
ランチ付きコースにしたほうがよかったと後悔しました
| Rating: | |
|---|---|
| Packages: | 【8月限定】お子様無料キャンペーン/ソフトドリンク飲み放題プラン |
| Attended as: | Families with Young Children |
| Posted on: | 2015/08/22 |
| Activity Date: | 2015/08/01 |
Reviewed by: Chyrrl
George, Anjeline & Joel tnx for the awesome & fun memories you instilled to my boys. Jr & Jacob had the most awesome experience zipping through the jungle for the first time. It was an experience that they will never forget, especially it was both for their birthdays. Recommend doing this again. The staff were very friendly & accomodating. Mahalo & keep up the good work.
| Rating: | |
|---|---|
| Packages: | Zipline Adventure |
| Attended as: | Families with Young Children |
| Posted on: | 2015/08/22 |
| Activity Date: | 2015/07/30 |
Reviewed by: ume
Although it was supposed to be a Japanese guide, the bus from the pickup point to the destination was entirely in English with a foreign guide. Moreover, the guide spoke loudly in English, continuously rambling about things that made no sense, which was not only noisy but also very unpleasant. On the return bus, unfortunately, it was the same foreign guide, and there was no proper explanation or guidance, leaving some people confused about which bus to take.
日本語ガイドの筈なのに、ピックアップから現地までのバスの中は外人ガイドで全て英語でした。しかもでかい声で英語でず〜と訳わからないことをしゃべり続けられて、うるさいだけでなく非常に不快でした。帰りのバスに乗る時も、残念ながら同じ外人のガイドで、説明も案内もまともになく、どのバスに乗っていいのかもわからず困っている方もいらっしゃいました。
Thank you very much for participating in the tour.
However, I sincerely apologize for the unpleasant experience during the transfer.
I have shared your feedback with the operating company.
Typically, English-speaking staff will assist during the round-trip transfers, and there are also Japanese-speaking staff at the local activities.
Since the guide often responds to questions from customers in the vehicle, there was a tendency to continue talking during the transfer.
I am truly sorry for the lack of explanations and guidance on your return, which caused you inconvenience.
Based on your valuable feedback, we will strive to improve our services in the future.
Thank you very much for taking the time to share your valuable experience.
VELTRA Customer Support Team
この度はツアーにご参加いただき誠にありがとうございます。
しかしながら送迎時にご不快な思いをさせてしまいましたこと深くお詫び申し上げます。
お客様の体験談を催行会社に共有させていただきました。
往復送迎時は基本的には英語のスタッフがご案内させていただき、
アクティビティにご参加いただく現地には日本語スタッフもおります。
車内ではガイドがお客様よりご質問いただいていることに対してお答えすることが多いため、
移動中は話し続けるかたちとなっておりました。
お帰りの際にご説明やご案内が不足しており、お客様を困らせてしまいましたこと大変申し訳ございませんでした。
お客様からの貴重なご意見をもとに今後のサービス改善に向け尽力させていただきます。
お忙しいところ貴重な体験談のご投稿誠にありがとうございました。
VELTRAカスタマーサポートチーム
| Rating: | |
|---|---|
| Packages: | おすすめプラン・バーベキューランチ付き(9/30まで) |
| Attended as: | Families |
| Posted on: | 2015/08/22 |
| Activity Date: | 2015/08/17 |
Reviewed by: Fam & Chio
We enjoyed the ATV very much. Going thru the valley was scenic and beautiful. It's completely different world inside forest and the mountainous valley. It made our visit to Hawaii worth the trip!
| Rating: | |
|---|---|
| Packages: | Single-Passenger ATV (2 Hours) |
| Attended as: | Couples |
| Posted on: | 2015/08/22 |
| Activity Date: | 2015/08/18 |
Reviewed by: Jaybird
I am a native Hawaiian so I know my way around a luau. I was home visiting family and decided to take my wife and kids to Chief's Luau at Sea Life Park Hawaii. I must say it was THE BEST luau I have ever been to. The food was excellent as I usually go to a luau for the food first and show second. The show was even better as Chief was the perfect showman with talent to burn. Speaking of burn, the fire dancers were simply AMAZING!! The entire show was dazzling as each Polynesian country were represented in true artistry. What an amazing show with some of the most delicious authentic Hawaiian food I have ever tasted. My only complaint, and its a small one, is that there was no haupia for dessert.
| Rating: | |
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| Packages: | Paradise Package |
| Attended as: | Families with Young Children |
| Posted on: | 2015/08/22 |
| Activity Date: | 2015/08/13 |
Reviewed by: piyopiyo
We went to Hawaii as a family of four. Since our kids prefer the pool over the ocean, we spent the whole day playing there. The variety of slide pools made the kids very happy. There are attractions that you can't find in Japan, so I think it's worth a visit for families with small children. However, closing at around 3:30 PM seems a bit early, doesn't it?
家族4人でハワイに行ってきました。子供が海よりプールが好きなので、1日遊んできました。
スライダープールの種類が多いので、子供は大喜びでした。日本にはないタイプのアトラクションもあるので小さな子供がいる家族連れなら行く価値はあると思います。ただ、15時半頃閉園というのは少し早いのでは?
| Rating: | |
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| Packages: | 1日パス(2015/12/31まで) |
| Attended as: | Families |
| Posted on: | 2015/08/21 |
| Activity Date: | 2015/08/04 |
Reviewed by: n-love
I went with my son. When he was three years old, he couldn't ride the slides, but this time he was able to play on almost all of them, so we were satisfied. I think it's a facility that children over 122 cm can enjoy.
息子と2人で行きました。
3歳の頃はスライダー類は乗れませんでしたが、今回はほぼ全てのスライダーで遊べたので満足です。
122cm以上の子供さんが行くと楽しめる施設かなと思います。
| Rating: | |
|---|---|
| Packages: | 1日パス(2015/12/31まで) |
| Attended as: | Families with Young Children |
| Posted on: | 2015/08/21 |
| Activity Date: | 2015/08/17 |
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Reply from activity provider
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Hi Maritza, You guys did great. I hope we see you again.
Dan