Reviewed by: Trish
Just did the Snorkel and Sunset dinner cruise. I would definitely do this again. The. Staff was absolutely awesome and very very patient. I sometime feel very constrained with all the rules but the staff did a very good job explaining why they have to do what they do to keep all of us safe and still have the best time. The music was great, the food was wonderful. And everybody on the boat seemed to have a good time. Oh and the sunset on the water was epic. I highly recommend this to all!
| Rating: | |
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| Packages: | [Oct-Mar] 2.5-hour Sunset Snorkel Cruise |
| Attended as: | Couples |
| Posted on: | 2022/03/21 |
| Activity Date: | 2022/03/19 |
Reviewed by: バーニー
I participated in this tour with my daughter who lives in Hawaii. It is stated that lunch is included in the tour, but currently, it is not. I confirmed with the staff whether lunch was included, and they said it is available for purchase at an additional cost. Also, there was no explanation about the whales in either English or Japanese.
I didn't have high expectations for lunch based on past comments, but since lunch is not included, I feel that other tours would have been better. (It's not good to have misleading information...) The main purpose of this tour, which was to see whales, was fulfilled as we were able to see them multiple times, so that was good.
Regarding infection control measures, there was no confirmation of vaccination or presentation of negative test results. The staff wore masks, but all the passengers were not wearing masks. It's best to think that this is the current situation in Hawaii. Additionally, many tourists are coming from the mainland United States, where overseas travel has become difficult. There were a lot of people on this tour as well. I thought we were the only Japanese and Asians there.
ハワイ在住の娘と参加しました。
こちらのツアーは昼食付きと記載されていますが、現在はついていません。スタッフにもついていないんですか?と確認しましたが、昼食は有料で購入との事でした。また、クジラについての解説は英語、日本語ともにありませんでした。
過去のコメントから昼食への期待はあまりしていませんでしたが、実際に昼食がついていないのであれば、他のツアーの方が良かったなーと思いました。(嘘の記載は良くないですね...)
このツアー1番の目的である、鯨は何度も見ることができたので良かったです。
感染対策に関しては、ワクチン接種確認も陰性証明書提示もありません。スタッフはマスクをしていますが、乗客はみなノーマスクです。それが今のハワイの現状だと思った方が良いです。それと、ハワイは海外旅行ができなくなったアメリカ本土からたくさんの観光客が来ています。このツアーも大勢の方が乗船していました。日本人、アジア人は私たちだけと思いました。
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| Attended as: | Families |
| Posted on: | 2022/03/21 |
| Activity Date: | 2022/03/18 |
Reviewed by: Néstor
I recommend it not 100% but 1,000,000% and believe me that they are not paying me for these letters that I write, good organization, punctual, very clean, everything
| Rating: | |
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| Packages: | Standard Package |
| Attended as: | Families with Young Children |
| Posted on: | 2022/03/20 |
| Activity Date: | 2022/03/18 |
Reviewed by: Vijayeshni
Very we enjoyed a lot my kids had fun food was good dance was good very nice
| Rating: | |
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| Packages: | Standard Package |
| Attended as: | Families with Young Children |
| Posted on: | 2022/03/19 |
| Activity Date: | 2022/03/15 |
Reviewed by: John A
The Luau was a nice night out. If you are going a couple of tips: 1) opt in for the bus transportation. The site is about an hour from Waikiki in an industrial park. 2) Get the VIP seats. We were seated right next to the stage and received a photo and 3 free drinks. The stage show was excellent and authentic. The food was hit or miss. It was served cafeteria style where you had to go in a serving line like a cafeteria. The pork was 5 stars, while the rest of the meal was 3 stars. Overall, a nice evening next to the ocean (Excellent Views).
Aloha John, Thank you so much for choosing our luau, and so happy to hear that you had a nice experience. We feel the bus transportation is the best option, it may be a long ride getting there, but safer on your return if you're going to enjoy a few cocktails. Our VIP, or Plumeria Luau package was a great choice, with the extra amenities, 3 drink tickets, and the souvenir photo, as well as the Premiere seating! We appreciate you taking time to share your experience with us, and hope you will share your beautiful photos with your friends & family! Mahalo, Germaine's Luau
| Rating: | |
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| Packages: | Plumeria Package with Transportation: VIP Seating, 3 drinks & Kukui Nut Lei |
| Attended as: | Couples |
| Posted on: | 2022/03/19 |
| Activity Date: | 2022/02/26 |
Reviewed by: Shibivia
We had such a great experience on this cruise. The staff was on top of it. The meal was great, the entertainment was outstanding! My husband and I had a wonderful time. We strongly recommend.
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| Attended as: | Couples |
| Posted on: | 2022/03/19 |
| Activity Date: | 2022/02/21 |
Reviewed by: Sam
Fantastic ride - great whale sightings. Convenient shuttle.
| Rating: | |
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| Packages: | 2-hour Morning Whale Watching Cruise |
| Attended as: | Solo Travelers |
| Posted on: | 2022/03/19 |
| Activity Date: | 2022/03/17 |
Reviewed by: Rbj
We had a very enjoyable time at Paradise Cove. From the start when our bus driver and tour guide picked us up until they dropped us off, it was exceptional. The activities before the main performance were very good. The live performance was exceptional. The dancers and other performers were great. The food and beverages were good as well. All in all, this was one of the highlights of our vacation on Oahu.
| Rating: | |
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| Packages: | Standard Package - Hawaiian Experience with Dinner Buffet (Wing Seating) |
| Attended as: | Families |
| Posted on: | 2022/03/18 |
| Activity Date: | 2022/03/16 |
Reviewed by: Kara
Thank you Dolphin quest!!My favorite sea animal and it was awesome to get lose and personal with them!
| Rating: | |
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| Packages: | 25-min Dolphin Encounter |
| Attended as: | Families |
| Posted on: | 2022/03/18 |
| Activity Date: | 2022/03/16 |
Reviewed by: Kara
Another great luau in the books for my family at paradise cove!
| Rating: | |
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| Packages: | Premium Orchid Package with Dinner Buffet - Most Popular! (Middle Seating) |
| Attended as: | Families |
| Posted on: | 2022/03/18 |
| Activity Date: | 2022/03/17 |
Reviewed by: Kara
A bunch of fun activities all around, parrot pic, canoe ride! Dinner is a great buffet and I loved the fire dancing!
| Rating: | |
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| Packages: | Standard Package - Hawaiian Experience with Dinner Buffet (Wing Seating) |
| Attended as: | Families |
| Posted on: | 2022/03/18 |
| Activity Date: | 2022/03/17 |
Reviewed by: Din
It was so much fun with just a little glitch (they didn’t tell us our lunch was there and we have been waiting). But it was a great experience!
Thank you to all the staff who looked after everyone’s safety!
Mahalo!!
| Rating: | |
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| Packages: | Kualoa Secret Island Full Day Tour with Picnic Lunch |
| Attended as: | Families |
| Posted on: | 2022/03/16 |
| Activity Date: | 2022/03/13 |
Reviewed by: Kara
Beautiful sights all throughout the tour! I would do this again and recommend
| Rating: | |
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| Packages: | Waikiki Hotels & Honolulu Cruise Ship Pier Departure |
| Attended as: | Couples |
| Posted on: | 2022/03/15 |
| Activity Date: | 2022/03/13 |
Reviewed by: Kara
First time seeing Pearl Harbor and it was extremely worth it. This tour is nice because you get to see the Punchbowl Cemetery as well
| Rating: | |
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| Packages: | 8:00 AM Standard Tour [2022] |
| Attended as: | Families with Young Children |
| Posted on: | 2022/03/15 |
| Activity Date: | 2022/03/15 |
Reviewed by: Ann
My family had a great time and service was excellent and workers are very friendly.
Aloha Ann! Thank you for sharing your experience. We're so happy to hear you and your family enjoyed your submarine adventure with us! We'll be sure to share your kind words with our crew! We hope to welcome you and your family aboard again soon. Mahalo!
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| Packages: | Premium Submarine Tour (Larger Window) |
| Attended as: | Families |
| Posted on: | 2022/03/15 |
| Activity Date: | 2022/03/13 |
Reviewed by: Rbj
Very informative. Enjoyed our trip. Great weather.
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| Packages: | 2-hour Morning Whale Watching Cruise |
| Attended as: | Couples |
| Posted on: | 2022/03/14 |
| Activity Date: | 2022/03/12 |
Reviewed by: Bikash
It was an amazing.experience. i am glad i chose this tour with Captain Bob's crew.
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| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2022/03/14 |
| Activity Date: | 2022/03/12 |
Reviewed by: Moe eledeeny
It was amazing and food was really good but the show and the host were wonderful
| Rating: | |
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| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2022/03/14 |
| Activity Date: | 2022/03/12 |
Reviewed by: Sharon and family
This was a great experience. It was wonderful to be educated about all the ocean conservation and the coral life that is being done. Was also nice at the time, it was not too crowded - which did make this trip worth the price.
Aloha ! Sharon & family !
Mahalo for your 5-star review! We are happy to hear you enjoyed your recent experience with us, aboard the Atlantis Submarine, from the shuttle boat ride to the deep-sea exploration. We love hearing from our guests and are thrilled to know you had a fantastic submarine adventure! Thank you very much for sharing your valuable feedback and recommendation.
We hope to have the pleasure of welcoming you back in the future aboard one of our submarines and/or the Majestic by Atlantis Cruises for another Atlantis adventure; an underwater journey, sunset cruise, or seasonal whale watch cruise.
Feel free to follow us on social media at #atlantishawaii.
A hui hou (until next time).
| Rating: | |
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| Packages: | Premium Submarine Tour (Larger Window) |
| Attended as: | Families |
| Posted on: | 2022/03/13 |
| Activity Date: | 2022/02/19 |
Reviewed by: Tara
Love it here! The island is beautiful!! Would prefer more time there. Lots of activity options.
| Rating: | |
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| Packages: | Kualoa Secret Island Half Day Tour |
| Attended as: | Families with Young Children |
| Posted on: | 2022/03/12 |
| Activity Date: | 2022/03/11 |
Reviewed by: Tara
My first time going on a dinner cruise and I was really impressed. There was so much food & was very tasty! The entertainment was awesome! Highly recommend!
| Rating: | |
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| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2022/03/12 |
| Activity Date: | 2022/03/10 |
Reviewed by: Patricia
As a family of 3 young children (10, 7 and 20 months), we wanted to do at least one excursion on our trip and this was perfect for the 20 month old as she was able to swim in the sandbar! There were no issues taking the 40 minute bus and then the 10 minutes boat ride over to Kaneohe. It was very organized and clean! The staff were very professional and nice and when I emailed the company about bringing my baby’s float, they had no concerns! Kaneohe Sandbar was absolutely breathtaking and so beautiful! We even saw lots of sea turtles! We spent some time in the sandbar to swim and they even set up a volleyball net! They also come around and take pictures for you. While you’re out swimming, the other staff is preparing lunch. The food was pretty good too! Next stop was snorkeling and my husband said it was fun with the kids. They even rinse you off after you’ve finished. Definitely pack extra dry clothes as the bus gets cold - I read a review about that and it came in handy. I am definitely going to recommend this excursion to others.
| Rating: | |
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| Packages: | Standard Package |
| Attended as: | Families with Young Children |
| Posted on: | 2022/03/12 |
| Activity Date: | 2022/02/19 |
Reviewed by: Rose
The show is great and the food is good. I’d recommend anyone that wants to go to a luau, do this one. You will be happy you did!
| Rating: | |
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| Packages: | Paradise Package: Standard Seating, Kukui Nut Lei Greeting & 2 Drinks |
| Attended as: | Families with Young Children |
| Posted on: | 2022/03/12 |
| Activity Date: | 2022/03/10 |
Reviewed by: Dennis
First class service our driver and the company is awesome
| Rating: | |
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| Packages: | [7:30 AM] Waikiki Departure |
| Attended as: | Couples |
| Posted on: | 2022/03/10 |
| Activity Date: | 2022/03/08 |
Reviewed by: Gziggy01
The luau was on a beach so the views were incredible. The luau itself always had something to do during the 4 hours you were there. There were 600 people there and they had activities you can do until the show started such as taking pics with colorful parrots (costs extra), kayaking, and throwing arrows. The buffet was pre-portioned and consisted of fried fish, Pork, buns, poi, salad, rice, a cupcake, and ribs. It was very filling. The show was very comical and i highly recommend. I just wish the seating was a little closer since I was at the winged tables.
| Rating: | |
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| Packages: | Standard Package - Hawaiian Experience with Dinner Buffet (Wing Seating) |
| Attended as: | Families |
| Posted on: | 2022/03/09 |
| Activity Date: | 2022/02/27 |
Reviewed by: Dustin
I actually laughed out loud several times as the Chief entertained. Also, Cousin Lisa and Cousin Ben were fantastic on the bus. Good life advice and great senses of humor. And Cousin Ben played the ukulele unbelievably well!
Thanks!
Mahalo!
| Rating: | |
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| Packages: | Royal Package: Premium Seating, Flower Lei Greeting & 3 Drinks |
| Attended as: | Families |
| Posted on: | 2022/03/08 |
| Activity Date: | 2022/03/06 |
Reviewed by: Sarah
This was such a fun excursion to attend with a friend. Very convenient transportation and the boat was spacious and clean. The staff was extremely friendly and helpful for first-time snorkelers. Lunch and beverages were provided and the trip had amazing views. Highly recommend!
| Rating: | |
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| Packages: | Standard Package |
| Attended as: | Friends |
| Posted on: | 2022/03/07 |
| Activity Date: | 2022/03/04 |
Reviewed by: Kathryn Reich
Loved the catamaran, as we got to sit on the sturdy netting and relax during our ride. We saw a mother and newborn calf and hung out with them for the duration of the trip. Adorable. The crew was entertaining, kind, and resourceful.
We were three adults, but we saw several families with children of a variety of ages enjoy the activity as well. It was winter when we did it and it was super warm. They provide sunscreen, but if you are particular about brands, bring your own. Also if you are sensitive to the sun, bring a hat that is able to withstand the wind. Two additional notes: bring shoes you are ok with being locked up as this is a shoeless cruise. And you get two drink tickets with a very serviceable bar and local draught brews.
| Rating: | |
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| Packages: | Buy One, Get One FREE! Afternoon Whale Watch Sail |
| Attended as: | Families |
| Posted on: | 2022/03/05 |
| Activity Date: | 2022/02/10 |
Reviewed by: HHY
The boat was nice. The nature expert was very informative and had tons of bad dad jokes. We looked for over an hour before we finally caught sight of the whales. We were pretty far away so we couldn't see them too close. We only stayed for about 10 minutes before heading back, since we were already running late. I'm just glad the trip wasn't for naught.
| Rating: | |
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| Packages: | 2-hour Morning Whale Watching Cruise |
| Attended as: | Families |
| Posted on: | 2022/03/03 |
| Activity Date: | 2022/02/28 |
Reviewed by: Joliro
Chiefs Luau was so fun, delicious and historic. A beautiful display of what Hawaii means to them. We thoroughly enjoyed every moment.
| Rating: | |
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| Packages: | Paradise Package: Standard Seating, Kukui Nut Lei Greeting & 2 Drinks |
| Attended as: | Families |
| Posted on: | 2022/03/02 |
| Activity Date: | 2022/02/28 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Dear Barney,
Thank you very much for your recent use of our services. We are delighted to hear that you were moved by the whales.
Thank you for your feedback regarding lunch. Upon checking, I found that it was not included in the tour. I sincerely apologize for the inconvenience caused by the error in the tour page description. Although you compared it with other tours and booked this one that included lunch, I deeply regret that it left you feeling disappointed on the day of the tour.
We have corrected the description you pointed out. To prevent similar inconveniences in the future, we will strive to improve our services.
Thank you for your understanding.
Best regards,
VELTRA
バーニー様
この度はご利用いただき誠にありがとうございます。
クジラには感動していただけたようで、嬉しく思います。
昼食の件、ご指摘ありがとうございます。
確認させていただきましたところ、ツアーには含まれておりませんでした。
ツアーページの記載ミスにより、ご迷惑をかけして申し訳ございません。
他のツアーと比較していただいたうえで昼食が付いているこちらのツアーをご予約いただいたものの、当日は残念はお気持ちにさせてしまいましたこと深くお詫び申し上げます。
ご指摘いただきました記載につきましては、修正させていただきました。
今後同様のご迷惑をおかけしないためにも、サービスの向上に努めてまいります。
何卒よろしくお願いします。
VELTRA