クアロア・ランチ　映画のロケ地巡り、農作物を学ぶ農園ツアー、ジャングル探検ツアーが楽しめる1日満喫パッケージ　ビュッフェランチ付き！＜1日／送迎付きプランあり＞

Staff who can speak Japanese 日本語が話せるスタッフが

Reviewed by: snoopy

I was worried about whether I could enjoy it since I heard there would be few people, but they could speak simple Japanese, and for difficult explanations, they provided a written note in Japanese, so I was able to enjoy it enough.

少ないとの事だったので楽しめるかどうか不安だったのですが、簡単な日本語なら話してくれるし、難しい説明は日本語を書いた紙を渡してくれるので、十分楽しめました。

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サンドバー天使の海　シュノーケリング＆ウミガメウォッチクルーズ　船上のBBQグリルで焼くハンバーガーランチ付き！＜午前／日本語クルー＞

I couldn't see the sandbar, but... サンドバーは見れなかったですが・・・

Reviewed by: snoopy

On the day I participated, due to the tides, the water was at least knee-deep at its shallowest, so I couldn't see the sandbar. However, I was able to see many beautiful fish while snorkeling, and the hamburger for lunch was really delicious.

参加した日は潮の満ち引きの関係で1番浅くても膝ぐらいまで水があり、サンドバーは見れなかったのですが、シュノーケルでは綺麗な魚も沢山見ることが出来たし、お昼のハンバーガーもすごく美味しかったです。

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伝統ルアウ＆ハワイアンショー「パラダイス・コーブ 」開放的なオーシャンフロントで本場の雰囲気を味わえるショーやサンセット鑑賞＜現地集合可／コオリナ・リゾート内＞

The best Hawaiian show in Hawaii! ハワイで一番のお薦めのハワイアンショー！

Reviewed by: S.Y.

We participated as a group of 15. Although there were some concerns since it wasn't widely introduced by Japanese travel agencies, all participants were very satisfied. Especially since some were visiting Hawaii for the first time, the lei service and Hawaiian cocktails (Mai Tai) served upon arrival created the perfect feeling of being in Hawaii. We thoroughly enjoyed the events and shows at the venue. Here are a few points to note: 1) Since it's a foreign country, being able to engage in simple everyday conversations in English will enhance your experience. The staff only speaks a little Japanese. 2) There are no Japanese announcements at the venue, but a Japanese explanation sheet is provided outlining how the activities will proceed. 3) The participation fee includes coupons that can be used at the souvenir shop and drink corner (for about two drinks). Additionally, I would like to suggest to the VELTRA representative: 1) It would be better to distribute Japanese guidance documents to everyone. 2) The Japanese guidance document should include that activities will be announced with a conch shell sound ⇒ Let's move towards the sound of the conch shell. 3) If you have a special occasion (like a birthday) on the day, please inform the staff ⇒ There might be a surprise! I believe that if these points are added to the Japanese guidance document, even without Japanese announcements at the venue, tourists from Japan will be able to enjoy themselves fully. I hope you can convey this to the local planning team.

15名の団体で参加しました。日本の旅行会社からのオプショナルツアーにも殆ど紹介されてなく不安もありましが参加者全員大満足でした。特にハワイが初めての方もいましたので会場到着時レイサービスやウエルカムドリンクとしてハワイアンカクテル(マイタイ)が配られますのでハワイにきたという最高の気分。会場のイベントやショーも十分楽しめました。以下は、留意点をいくつか、①外国ですから英語は簡単な日常会話はできた方がより楽しめます。係りの方は片言の日本語対応のみです。②会場では日本語のアナウンスはありませんがこのような内容でアクティビティーが進められますとの日本語の説明書が配られます。③参加代金には、会場内の土産物店やドリンクコーナー(2杯程度)での利用が可能なクーポンのようなものがついてます。以下は、更にVELTRAの担当者の方へ①日本語の案内文は全員に配ったほうがいいと思います。②日本語の案内文には、アクティビティ開催に際してはほら貝にてお知らせします⇒ほら貝の聞こえる方へ移動しましょう③当日記念日の方(誕生日など)は、係りの方へお知らせください⇒サプライズがあるかも？。以上日本語の案内書面へ加えていただけば会場内で日本語の案内がなくても日本からの観光の方も十分楽しめると思います。是非現地の企画催行箇所へ伝えていただければと思います。

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サンドバー天使の海　シュノーケリング＆ウミガメウォッチクルーズ　船上のBBQグリルで焼くハンバーガーランチ付き！＜午前／日本語クルー＞

Well... it might be okay. まぁ・・・ありかな

Reviewed by: TORO

Positive aspects: The cheerful local guide in the blue T-shirt made a great impression, and during lunch, he played the guitar and sang beautifully. The snorkeling was also a lot of fun with plenty of fish around.

Negative aspects: The boat was very cold, and people around me were shivering while eating. The snorkeling gear was reused, and although it was soaked in disinfectant, many of them were still dirty with foundation and other residues. It would be impossible for someone who is sensitive about cleanliness. Additionally, the water in the two simple toilets on the boat did not flow at all, which was the most troublesome issue.

良かった点・・・青いTシャツを着た陽気な現地ガイドのおじさんはとても印象が良く、お昼ご飯の時もずっとギターの弾き語りをしてくれ、歌もとても上手でした。シュノーケリングも魚が沢山いて、とても楽しかったです。
残念だった点・・何しろ船上が寒い。周りの人も震えながらご飯を食べていた。スノーケルが使い回しの物なので、消毒液に浸かってはいるが、ファンデーションとかがべったり付いたままの不潔な物が多い。神経質な人にはまず到底無理。あと船に二つある簡素なトイレの水が一切流れず、それが一番困った。

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野生のイルカウォッチング＆ウミガメシュノーケリングクルーズ　ジャンボスライダーやSUPも楽しめる！＜ランチ付き／ワイキキ＆コオリナ送迎／日本語または英語ガイド＞

Participated in a dolphin tour with kids. 子連れ初ドルフィンツアーに参加

Reviewed by: vivian

We participated as a family of four with a three-year-old and a five-year-old kindergarteners. I felt reassured to sign up because I read in reviews that it’s fine for small children.

Everyone was excited and looking forward to the departure and arrival at the point. Although there were floating devices, for the little ones with zero swimming experience, there was quite a bit of resistance to entering the sea! As a result, our speed slowed down significantly, and we couldn't catch up with the larger group.

In the end, Dad and the kids gave up and returned to the boat first, while Mom managed to see the dolphins playing for just a moment.

The hamburger for lunch was delicious!

三歳と五歳の幼稚園生を連れて家族4人の参加でした。
口コミで小さい子でも大丈夫ですよって書いてあるため、安心して申し込みました。

出発、ポイント到着までは、皆期待しながら、ワクワクしていました。
浮く道具はあったものの、水泳経験０のちびっ子にとっては、海に入るのがなかなか抵抗があった！お陰で進むスピードがかなり落ちていて、大部隊になかなか追いつけられませんでした。

結局、パパと子供達は諦めて、先に船に戻って、ママ一人何とかイルカ群が遊んでいる姿を一瞬だけと、みることができました。

昼食のハンバーガーはおいしいかった！

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ウェット アンド ワイルド ハワイ　絶叫ウォータースライダーなど25種類以上のアトラクションが揃うウォーターパーク　ランチやドリンク付きパッケージプランあり

The slider is amazing!! スライダー最高！！

Reviewed by: 初海外

We participated as a couple. The pickup location was right in front of the hotel, which was very convenient, but since it was a shared bus, I felt a bit anxious when we were slightly late for the meeting time. However, the driver was very kind and took care of the entrance procedures after we got off the bus, which made the entry process very smooth.

The facility has a wave pool and many water slides. We visited on a Sunday, but there weren't too many people, so we could enjoy the slides without much waiting and without stress. Personally, I felt a bit dizzy from the spinning rather than scared. (It might have been less crowded because it was a slightly cold day.)

The instructions were written in Japanese, and announcements were also made in Japanese, so we could understand the important information clearly. The slides splashed a lot of water on my face and body, making me completely soaked and even colder, but I think it would be fantastic to visit on a hot day.

There is also a children's pool and a lazy river, so I believe both adults and children can have plenty of fun. For lunch, we had a hot dog set, which was very delicious. There was no one at the reception who spoke Japanese, so I struggled a bit with the order. The portion sizes are quite generous, so I think one would be enough for two people. There is also a bar, so you can enjoy cocktails.

The changing room and restroom have showers, but they only provided water. We had to leave earlier than closing time because the return bus schedule was set, but I think it's a place where you can have fun from opening to closing time for a whole day.

夫婦二人で参加しました。送迎はホテル前が集合場所だったため、非常に近くて良かったのですが、混載バスだったことから、集合時間から少し遅れたことが少し不安になりました。しかし、ドライバーさんがとても親切でバスを降りた後、入場の手続きをやってくれ、非常にスムーズに入場することができたことが良かったと思います。
敷地内には波のプールやたくさんのウォータースライダーがあります。行った日は日曜日でしたが人はあまり多くなく、スライダーはほとんど待たずにストレスなく乗ることができました。個人的に怖いというよりぐるぐる回るので酔いました。
（少し寒い日だったので、人が少なかったのかもしれません。）
説明も日本語で書かれており、放送も日本語も流れることから注意する内容などもしっかり理解できます。スライダーで、顔や体に水がたくさんかかって全身びしょ濡れになり余計寒かったでが、暑い日に行ったら最高だと思います。
また、子供用プール、流れるプールもあり、大人も子供も十分楽しめると思います。
お昼はホットドックセットを食べ、とても美味しかったです。受付に日本語を話せる人がいなかったので、注文に苦戦しました。量も結構あるので2人で1つでも大丈夫だと思います。Barもあるためカクテルも楽しめます。
更衣室+トイレにはシャワーもついていますが、水だけでした。
帰りのバスの時間が決まっていたので閉店より早めに帰ってしまいましたが、開店から閉店まで1日十分にはしゃげる場所だと思います。

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サンドバー天使の海　シュノーケリング＆ウミガメウォッチクルーズ　船上のBBQグリルで焼くハンバーガーランチ付き！＜午前／日本語クルー＞

It was amazing. 最高でした

Reviewed by: ミーコ

I was impressed by the beautiful sea.
I encountered many turtles.
The hamburgers were delicious!
I want to visit again!

キレイな海に感動でした。
亀にもたくさん出会えました
ハンバーガーも美味しくいただきました！
リピしたいです！

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サンドバー天使の海　シュノーケリング＆ウミガメウォッチクルーズ　船上のBBQグリルで焼くハンバーガーランチ付き！＜午前／日本語クルー＞

The sea was incredibly beautiful. 凄く海が綺麗でした。

Reviewed by: カナナ

I participated in the morning tour on May 30th. After being picked up from the hotel around 7:00 AM, we rode the bus for about 40 minutes to the harbor. Once we arrived, we took a restroom break and boarded the boat. There were about 20 to 30 passengers on the boat, and I think they were all Japanese. The local guide, a young woman, provided explanations in Japanese.

As we enjoyed the view of the mountains often used for movie shoots from the boat, we headed to the sea turtle spot in Kaneohe Bay. The guide mentioned that "the wind was calm and the sea was clear," and indeed, the water was transparent, allowing us to see the coral reefs and sea turtles beautifully. Many sea turtles appeared!

After watching the sea turtles, we finally headed to the sandbar. On that day, the tide was high, so we couldn't see the sandbar exposed (the sandbar appears on specific days and times, and it's said to be rare, happening only two or three times a week). However, it was quite a strange feeling to have shallow water up to my shins in the middle of the ocean, and the scenery was beautiful and moving!

After taking plenty of photos at the sandbar, we returned to the boat to prepare for snorkeling at the edge of the sandbar (where it gets deeper). The coral reefs and fish were beautiful, but with about 60 people snorkeling from two boats, it was fine going out, but on the way back, I almost collided with incoming people, and trying to avoid them made it hard to stay on course. The latter part was not really about enjoying the coral reefs. *sigh*

After snorkeling, we were served ham and cheese sandwiches and tea on the boat as we returned to the harbor. (While on the boat, there were about six types of soft drinks, including cola, available for free. If you ask the guide, she will refill your cup.) When we got off the boat, there was a request for tips, so I put some in the can provided on the boat.

I think we returned to the hotel around 11 AM.

There isn't a place or timing to change, so I think it's essential to wear clothes that are okay to get wet over your swimsuit and to bring a few towels. Also, as it got closer to noon, the sun became stronger, and I got quite sunburned, so sun protection is a must. It was a short tour, but it was a great experience that you don't get to do often, so I'm glad I went! (*ˊૢᵕˋૢ*)

5/30の朝のツアーに参加しました。
AM7:00過ぎにホテルピックアップで40分くらいバスに揺られてハーバーへ。
着いたらトイレ休憩してボートに乗りました。ボートには2～30人のお客さんが乗って(日本人しか居なかったと思います)出発。
ボートの上で日本人の現地ガイドのお姉さんが日本語で説明をしてくれました。
ボートから映画の撮影に良く使われる山並みを眺めながら、カネオヘ湾の海亀スポットへ。この日は「風が弱く海が澄んでいる」とガイドのお姉さんが言っていましたが、本当に海が透明で珊瑚礁と海亀が凄く綺麗に見れました。海亀はいっぱい現れましたよ。

海亀ウォッチングの後はいよいよサンドバーへ。この日は潮が満ちていてサンドバーが陸になっている状態は見れませんでした(サンドバーは陸が現れる日と時間が決まっていて、なかなかお目にかかれません。そんな日は週に2.3日らしいです)でも海の真ん中に足のスネくらいまでの浅瀬があること自体凄く不思議な感じがして、景色も綺麗で感動しました！

サンドバーでひとしきり写真を撮ったら、ボートに戻って準備してサンドバーの端(深くなっていくところ)をシュノーケルしました。珊瑚礁と魚が綺麗でしたが、30人のボート2台分で約60人くらいが一気にシュノーケルするので、行きはいいんですが折り返し地点から折り返そうとすると、向かってくる人とぶつかりそうになったり、人を避けようとするとコースから外れそうになったりして、後半は珊瑚礁どころじゃなかったです。苦笑

シュノーケルが終わるとボートでハムとチーズのサンドイッチとお茶が配られて食べながら帰港しました。(ボートに乗っている間、コーラなど6種類くらい？のソフトドリンクが飲み放題でした。お姉さんにお願いすればコップについでもらえます)
ボートを降りる時にチップのお願いがあったのでボートに設置の缶にチップを入れて降りました。

バスに乗って、ホテルに帰って来たのはAM11時台だったと思います。

着替える場所、タイミングは無いので濡れたままの水着の上に来ても大丈夫な服と、タオル数枚は必須だと思います。あと昼に近づくにつれ日差しが強くなってきてかなり焼けたので日焼け対策も必須だと思います。短い時間のツアーでしたが、なかなか出来ない体験が出来るツアーなので行ってよかったです(*ˊૢᵕˋૢ*)

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Waikiki Submarine Tour - Descend to 100ft, See Shipwrecks & Sunken Airplanes

Submarine tour

Reviewed by: Kerri

Tight seating. Hard time hearing due to other loud people

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3-Hour Ko Olina Snorkel Cruise & Dolphin Watching Tour with Deli Lunch & Drinks

Fabulous time!

Reviewed by: Stewclan6

Brought our whole family for the snorkeling and snuba and everyone had a blast. The crew was great and gave my kids a fun experience all around.

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Royal Star Pearl Harbor Experience with Tickets to Arizona Memorial & City Tour

Outstanding Tour!

Reviewed by: SteveB&Family

Larry, our motor coach driver went the extra mile for us. Very informative, funny and pleasant; but somber/respectful when appropriate. It does not matter if you are a history buff or not-- a very moving experience to see where our WW2 began and where it ended. The Punch Bowel National Memorial brings it all home and makes you proud to be an American in the resting place of those who made the ultimate sacrifice.

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サンドバー天使の海　シュノーケリング＆ウミガメウォッチクルーズ　船上のBBQグリルで焼くハンバーガーランチ付き！＜午前／日本語クルー＞

The best sea. 最高の海

Reviewed by: sato

I had seen photos and videos of the sandbar in guidebooks and on TV, so I thought my excitement might be diminished, but that sea was truly the sea of angels! The blue sky and the crystal-clear water made for the best moments. I was able to see turtles and mantas, and although it was a short time, it was a very fulfilling tour.

ガイドブックやテレビなどでサンドバーの写真や映像を見ていたので感動も薄くなるのではと思いきやあの海は正しく天使の海！
青い空そして透き通った海最高のひとときでした。
カメやマンタも観ることが出来て短時間でしたがとても充実したツアーでした。

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Captain Bob's Kaneohe Sandbar Snorkeling Tour & BBQ Lunch with Waikiki Pickup

Captain Bobs Kaneohe Bay Snorkel Cruise

Reviewed by: Wyatt M

This was AWESOME! Great day on the bay with a really fun crew. Volleyball on the sandbar, BBQ, music and then snorkeking on the reef - AFTER turtle watching! Cant say enough good things. Our second cruise with Captain Bobs - would definitely do it again.

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サンドバー天使の海　シュノーケリング＆ウミガメウォッチクルーズ　船上のBBQグリルで焼くハンバーガーランチ付き！＜午前／日本語クルー＞

Angel's Sea 天使の海

Reviewed by: 匿名希望

I went by rental car. The location was a bit hard to find, but I made it to the beach safely. I was able to see sea turtles and dolphins. I will go again.

レンタカーで行きました。場所が少しわかりずらかったですが、無事ビーチへ。うみガメも見れて、イルカも見れました。また行きます

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Captain Bob's Kaneohe Sandbar Snorkeling Tour & BBQ Lunch with Waikiki Pickup

Awesome!

Reviewed by: Tammy

Our entire family loved this day cruise. The crew on the boat were all very knowledgeable and the sandbar, turtle bay and reef were all some of the coolest sights we saw on Oahu. Hope you get Jenner on your boat, he's the best! He went out snorkeling on the reef with my husband and showed him all kinds of cool stuff!

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Paradise Cove Luau on the Beach at Ko Olina Resort

Had fun!!

Reviewed by: Francesca

My husband and I attended the luau while on our honeymoon. The emcee was great she had a very pleasant way about her. The food was good although I was surprised to see fried chicken on the buffet. We paid for the orchid seating but after seeing how the dining area was arranged I think the regular seats would have been fine. My favorite part was the chief with the fire, that was exciting!

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ウェット アンド ワイルド ハワイ　絶叫ウォータースライダーなど25種類以上のアトラクションが揃うウォーターパーク　ランチやドリンク付きパッケージプランあり

Definitely, let's go on a weekday! 必ず、平日に行きましょう！！

Reviewed by: 初ハワイ

It seems that the day we went was a holiday, and there were a lot of locals, making it quite crowded. As a result, we had to wait over 30 minutes for all the attractions, and we stood in a long line for 30 minutes just to order lunch at the food court. If you plan to go, it's better to visit on a weekday.

Here are the details:
1. Pickup at each hotel by large bus. We departed from the Hilton at 9 AM, and it took an hour to go around all the hotels.
2. It took 30 minutes from the last hotel to Wet 'n' Wild.
3. Upon arrival, a staff member will guide you for entry.
4. Coin lockers are small and cost $15 (you get $5 back when you return the key). They are regular lockers that you can open and close multiple times, so you don’t need to carry cash for lunch.
5. There are a total of 9 slides, 4 of which are thrill rides. Even adults can enjoy them.
6. There is also a wave pool, but renting floaties is an additional charge.
7. There was a warm jacuzzi available (a good place to rest if you get tired).
8. There are few shower rooms and changing rooms. In particular, the changing room had no shelves for bags, only hooks, which was a bit of a hassle.
9. The bus departure time is around 3 PM. Since my wife and I didn’t play on the slides, we had plenty of time.

The facilities are old, but overall, I think it’s not a bad water park. However, I felt that there were too few employees, which made things slow and wasted time.

Since using the shuttle takes unnecessary time, I recommend going by rental car.

私達が行った日は祝日だったようで、地元の人たちが沢山来ていて、すごい混みようでした。
そのため、すべてのアトラクションが30分以上待ち、フードコートでランチを頼むのも
長蛇の列で30分並びました。もし行く時は平日に行く方が良いでしょう。
それでは詳細です。
①大型バスで各ホテルにてピックアップ
　私達はヒルトンで９時出発、全部のホテルを回るのに1時間かかりました。
②最後のホテル～ウェット＆ワイルドまで30分
③到着したら係りの人が入場案内をしてくれます。
④コインロッカーは小＄15（カギ返却時に＄5却ってきます）
　普通のロッカーで何度も開け閉め出来るので、ランチのお金などを
　持って歩く必要はありません。
⑤スライダー系は全部で9つ、そのうち絶叫系は4つ。大人でも十分楽しめました。
⑥波のプールもありますが、浮き輪レンタルは有料です。
⑦温かいジャグジーもありました。（疲れたらそこで休憩）
⑧シャワールーム・更衣室は少ないです。
　特に更衣室は荷物を置く台がなく、フックしかなかったので苦労しました。
⑨バスの集合時間は15時頃
　私達夫婦はスライダー以外では遊んでいないため十分な時間でした。

設備は古いですが全体的には悪くないウォーターパークだと思いますが、
従業員が少ないため、回転が遅く時間がもったいないと感じました。

送迎にすると無駄な時間がかかるので、レンタカーで行くのをオススメします。

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サンドバー天使の海　シュノーケリング＆ウミガメウォッチクルーズ　船上のBBQグリルで焼くハンバーガーランチ付き！＜午前／日本語クルー＞

The sea turtles are too cute! ウミガメがかわいすぎます！

Reviewed by: ねこらぶ

It was a day with cloudy skies and occasional rain when I visited (during Golden Week in 2015), but fortunately, it hardly rained at all, and the weak sunlight occasionally broke through, making the color of the sea shine beautifully.

When a sea turtle popped its head up from the boat, it truly made my heart flutter! Just seeing the turtle (which is called "honu" in Hawaiian) is so soothing! For a while after returning home, just thinking about the honu brought me peace of mind.

I really want to go see the honu again! I highly recommend this tour where you can see such turtles! I hope to join the sandbar tour again next time when the weather is nice. I was also able to snorkel with peace of mind.

Everyone, please consider joining this tour!

私が行ったときは曇り時々雨、、というのが気になった日（2015年のGW）でしたが、幸いほとんど雨も降ることなく、弱い日差しが時々入り込み、そのときは海の色が輝いてとてもきれいでした。
そしてウミガメさんが船上から顔を出してくれた時は、本当に心トキメキものでした！！
カメ（ハワイ語ではホヌというんですって）って、ただ見るだけで癒されるんですね～！
帰国後しばらくは、ホヌ様のことを考えているだけで、心ホッとしたものです。。
またホヌ様に会いに行きたいなぁ～、って思っています。
そんなカメを見ることができるこちらのツアーお勧めです！
サンドバーは、次回は天気の良い時にまた参加できたらいいな、と思っています。
シュノーケリングも安心してさせていただくことができましたよ。
みなさんぜひこちらのツアーご参加くださいまし！

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Waikiki Submarine Tour - Descend to 100ft, See Shipwrecks & Sunken Airplanes

Wonderful experience: Dreams come true

Reviewed by: NAZMUL

A childhood dream, taking a submarine cruise. Recommending others to have and enjoy the exceptional tour and see the ever hidden bed of a ocean and the variety of life. Lovely entertaining staff and great customer care. Our 1st dive had to be cancelled because of strong current. Immediately they offered rescheduling or refund. Great.

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クアロア・ランチ　映画のロケ地巡り、農作物を学ぶ農園ツアー、ジャングル探検ツアーが楽しめる1日満喫パッケージ　ビュッフェランチ付き！＜1日／送迎付きプランあり＞

My mother in her 70s was very happy. 70代の母が大喜びでした

Reviewed by: Hitomi

This time, my mother and I participated in the experience tour, while my husband and sister's family joined the buggy tour. We all participated in the garden tour and the movie village tour. Each of them was incredibly fun, thanks to the guide who really energized the experience. My mother, in her 70s and on her first overseas trip, usually quiet, even asked the guide questions on her own. We were very satisfied with all the tours.

今回は母と私がエクスペリエンスツアーで、主人や姉親子はバギーツアーに参加しました。全員で参加したのはガーデンツアーや映画村ツアー。どれもこれもガイドさんがめちゃくちゃ盛り上げて下さり本当に楽しかったです。70代の母も初めての海外旅行で、しかも普段は無口なのに自分からガイドさんに質問したりして。どのツアーも大満足でした。

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サンドバー天使の海　シュノーケリング＆ウミガメウォッチクルーズ　船上のBBQグリルで焼くハンバーガーランチ付き！＜午前／日本語クルー＞

The guide was unfriendly, and there was racially discriminatory treatment. I will never use this service again. 無愛想な案内人、人種差別的対応、２度と利用しない。

Reviewed by: ken

I love Hawaii and its people, so I don't want to write anything negative, but it was just too terrible...

- We gathered early in the morning at the Sheraton meeting point. However, even when it was time to gather, there was no sign of the guide or bus. After waiting for nearly 20 minutes, and seeing that others with the same voucher were also anxious, I called the number on the voucher. The response was normal (in English), and the bus arrived shortly after.

- The person who came out was a dark-skinned man (somewhat homeless-looking). He didn't say a word about the delay and led us into the vehicle without any friendliness.

- Well, we tried to shake it off and after a few minutes on the bus, we arrived at the port. I was excited, but there was no sign of any boat arriving. The guide didn't even say "just wait a moment," and was off to the side smoking a cigarette. He really didn't say anything at all.

- After waiting another 20 minutes, two boats finally arrived, and I thought we could finally board! However, the preparations were slow. Just when I thought we were ready to board, they said, "Americans, Canadians, and Australians, please go to this boat!" and we were directed to board first. After that, a few groups of Japanese people were called to the same boat. Once they all boarded, they said, "The remaining Japanese, come over here!" (in a joking manner, all in English) and directed us to a different boat. While I didn't feel much difference in the facilities or crowding on the boats, I experienced a sense of racial discrimination for the first time in Hawaii. After being made to wait for so long, to receive that kind of treatment without even an apology was quite unpleasant. It wasn't that one boat was entirely in English and they separated people based on language ability; both were guided in Japanese.

- The subsequent service was fairly normal and somewhat friendly, and the experience in the beautiful sea was enjoyable.

- However, considering the poor service, I cannot recommend this place. I think it would be better to choose another tour company if there is one available.

- Also, according to Hawaii state law, life jackets are mandatory, and everyone was wearing them on the dolphin tour the day before, but on this tour, they said, "If you're confident, it's okay not to wear one!" Is safety management okay?

- That's all. I often use Veltra, but the operators they recommend are honestly really bad.

ハワイとハワイの人達は好きなのでなるべく悪いことは書きたくないものの、あまりにも酷かったので。。

・シェラトンの集合場所に朝早く集合。しかし、集合時間になってもそれらしいガイド&バスは全然現れず。。20分近く待って、同じバウチャーを持ってる他の人たちも不安そうだったので、バウチャーの電話番号に電話。対応は普通(英語)で、すぐバスが現れました。

・出てきたのは黒く焼けたおじさん(やや浮浪者風)。遅れたことに対して一言もなく、無愛想に車内に案内される。

・まあ、気を取り直してバスで数十分。港に到着。いよいよかーと思って待ってたものの、それらしき船が到着する雰囲気無し。ガイドのおっさんは、「ちょっとまっててね」すら言わず、はじっこでタバコ吸ってる。本当に何も話さない。

・また20分ほど待つと、船が2隻到着し、やっと乗れるー！と思ったものの、準備はモタモタ。乗船準備が整ったと思ったら、「アメリカ人、カナダ人
オーストラリア人はこっちの船へどうぞ！」と、先に誘導された。その後で、名前を呼ばれた日本人数組が同じ船に。
そして、その人達が全員乗船し終わったら、「残りの日本人はみんなこっちだー！」(おどけ気味、全部英語)と案内され、別の船に。
船の設備や、混み具合で差があった感じはしなかったけれども、人種差別的な雰囲気をハワイで初めて感じとりました。かなり待たされたのに、お待たせしましたもなく、その対応かよ！とかなり不快に感じました。別に片方の船が全部英語だから、話せる人と話せない人で分けた、とかでもなく、どちらも日本語でガイドしてました。

・その後の対応は別に普通、そこそこフレンドリーな感じではあったし、天国の海自体は楽しかった。

・だけど、対応の悪さを考えると、ここはオススメしません。別のツアー会社があるならそちらの方がいいと思います。

・あと、ハワイの州法で、ライフジャケットが義務付けられてると前日のイルカツアーで言ってて、そのツアーでは皆しっかりつけてたけど、このツアーでは「自信ある人は無くても大丈夫！」と言ってました。安全管理平気なの？

・以上です。ベルトラさんはよく利用させてもらってるけど、斡旋先の業者ははっきりいって本当にダメです。

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Hanauma Bay Self-Guided Snorkel Tour & Gear Rental with Hotel Transportation

Hanauma

Reviewed by: Carol Le Johnson

We had a great shuttle experience. Very helpful and pleasant. Hanauma is always a wonderful place to see.
Would take this shuttle again.

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Star of Honolulu Sunset Buffet Dinner Cruise & Polynesian Show

Delightful Experience!!!

Reviewed by: Vern Lentz

I have lived in Hawaii since 1985. My niece from Indiana visited for a week. I took her on the Star of Honolulu Sunset Dinner Cruise, having never been on it myself. I didn't know what to expect. It was awesome! We both loved it. The pre-boarding hula & Hawaiian music, the on-board entertainment, the food, the views and the friendly staff were all very enjoyable. When other friends and family come to visit, I will be sure to take them. It was the highlight of my niece's visit!

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サンドバー天使の海　シュノーケリング＆ウミガメウォッチクルーズ　船上のBBQグリルで焼くハンバーガーランチ付き！＜午前／日本語クルー＞

The sea was beautiful. 海はキレイでした。

Reviewed by: YUKI

The water temperature was a bit low and it was cold. I thought I would be able to swim with the sea turtles during the sea turtle watching, but we could only see them from the boat. It seems we can't touch the sea turtles. But they were cute! We also saw manta rays! There were many Japanese people, and it was quite crowded during snorkeling, making it difficult to swim as other people's feet kept bumping into me. The fish were very beautiful. Since it was an early morning plan, we were in a hurry, but I think the timing was just right as staying too long would have been tiring. There were many couples and some families as well. It became a great memory!

水温が少し低くて寒かったです。ウミガメウォッチということでウミガメと一緒に泳げるかと思ったら船の上から見るだけでした。ウミガメには触れないらしいです。でも可愛かったです♪マンタにも会えました！日本人が多くシュノーケリングでは他の人の足が当たるくらい密集してて泳ぎにくかったです。魚はとてもキレイでした。早朝プランなので急ぎ足でしたがあまり長くいると疲れるのでちょうどの時間だと思いました。カップルが多く、家族連れの方もいました。良い思い出になりました！

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サンドバー天使の海　シュノーケリング＆ウミガメウォッチクルーズ　船上のBBQグリルで焼くハンバーガーランチ付き！＜午前／日本語クルー＞

I enjoyed the scenery. 景色が楽しめた

Reviewed by: ｋｅｉ

I participated in the early morning tour. The weather was nice, and the sandbar was very beautiful, which made it enjoyable. When walking from the boat to the sandbar, I was submerged in water up to my waist. The water was cold, so it took some determination to get in, but once I got used to it, it was fine. There was a little time for snorkeling, and although it was my first time and I didn't quite know what I was doing, I managed. However, the time was short, and it might have been better just to observe.

早朝ツアーに参加しました。
天気も良くサンドバーがとてもきれいで楽しめました。
船からサンドバーまで歩く際お尻くらいまで水に浸かりました。水は冷たく入るのに気合がいりますが、慣れれば平気です。
シュノーケリングの時間も少しあり参加しましたが、はじめてで要領がよくわからなくともなんとかなりました。でも時間は短かったし見学でもよかったかも。

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サンドバー天使の海　シュノーケリング＆ウミガメウォッチクルーズ　船上のBBQグリルで焼くハンバーガーランチ付き！＜午前／日本語クルー＞

I definitely think the course with breakfast included is better. 朝食付きコースの方が断然いいと思う

Reviewed by: タンタン

This was a tour I hurriedly booked at the last minute, knowing that it was something I couldn't do on my own. I wasn't sure whether to choose the morning or afternoon option, but I went with the afternoon tour, which included various activities.

After getting on the pickup bus from the hotel and arriving at the port, I saw two boats returning from the morning tour, both completely full! At that moment, I realized that this tour should be done in the morning. Unfortunately, it was a cloudy day. I comforted myself by thinking that it wouldn't have made a difference if we had gone in the morning. There was only one boat for the afternoon tour.

First, we headed to the sandbar. While it was indeed shallow, the sandy beach shown in the photos was nowhere to be seen. I learned that this beach appears twice a day due to the tides, but it doesn't mean it's visible all the time. The guide mentioned it appears during a full moon, and when I asked when that was, I found out it was today! I regretted not booking the morning tour... At around 10 AM, the tide was low, and the beach was visible. By the time we arrived, it was already past noon, and unfortunately, the water was only knee-deep at its shallowest.

To lift our spirits, the crew invited us to play beach volleyball. While we played for about 40 minutes, they were grilling hamburgers on the boat, which they called a barbecue. However, this turned out to be a mistake. We should have quickly returned to the boat to grab our hamburgers. By the time we got back, there was already a long line. Since the toppings were self-serve, it took a lot of time. The boat was already moving to the next snorkeling spot.

While others were finishing their meals, it took us over 30 minutes to finally get our food. I thought there would be enough for everyone, but to my dismay, there were no toppings left (crying). When I asked the Japanese guide, "Is there really none left?" he simply replied, "No, there isn't." Looking sad, the man grilling the hamburgers gave me another patty! However, just as I finally started eating, we arrived at the next snorkeling spot.

On the way, we passed a spot where sea turtles were supposed to be, but since we were waiting for our hamburgers, we couldn't see anything...

The snorkeling time was relatively ample, and we enjoyed it. However, there were too many people... We were warned not to go anywhere else and just circle around the large coral.

At the end, there was a request for tips, but I didn't feel inclined to give anything to the Japanese guide. Instead, I gave a tip to another staff member who had been very helpful. As we were returning from snorkeling, the sun occasionally peeked through the clouds, and the weather improved, making it enjoyable.

While I would like to go on this sandbar tour again, I think I would choose a morning tour with snacks or join a different company's tour. I was quite fed up with waiting for the so-called lunch of hamburgers. There was no place to sit, so we had to eat standing up. I definitely recommend sitting outside with the captain, as there is space for bags there, but nowhere else. Also, the Japanese guests were gathered by the captain for a talk, and we had to enter and exit the boat with him.

You definitely shouldn't sit at the back of the boat. It looks like a good spot, but many people go to the captain's seat to take photos (only the Japanese were doing this...), and they use the seating area as a stepping stone, which makes everything muddy.

It's a fun tour, but I wonder if cramming everyone in without any seating is really the best approach. If that's the case, a tour without any food might have been more relaxing (the floor gets muddy with food scraps... haha).

これだけは個人で行けないことを知って出発ぎりぎりになって慌てて申し込んだツアー。
朝便と昼便どっちを選べばよいのか？とよくわからないまま、色々ついてる昼便にしました。

ホテルからのピックアップバスに乗って港へ着くと、ちょうど朝便で２隻お船が帰ってきました。
２隻満タン！やはりこのツアーは朝に行くべきなんだとそのとき悟りました。
この日はあいにく曇り。なので朝行っても同じだよね～と自分たちを慰めて出発。昼便のお船は１隻のみです。

まずはサンドバーへ。確かに遠浅ですが写真にあるような砂浜は見えません。
潮の満ち引きによって現れるといわれるこの砂浜は１日に2回あるそうなのですが、いつでも見れるというわけではないようです。
満月のとき、とガイドさんに言われ、では満月っていつなんですか～?と聞くとなんと今日！え～朝便に申し込めばよかったと後悔・・・
このときは朝10時がちょうど引き潮で砂浜が見えていたのだそうです。
私たちが行ったときは既に正午過ぎ・・残念ながらもっとも浅くてひざ下でした。

気分を盛り上げようと船員さんたちがビーチバレーに誘ってくれます。ここで40分くらい遊んでる間に船ではバーベキューと称するハンバーガーを焼いてくれます。
しかしこれが曲者。遊んでないでさっさと船にあがってハンバーガーを受け取るべきでした。
号令がかかってから船に戻ると既に長蛇の列。中に挟む具はセルフで取るのでと～～っても時間がかかるのです。すでに船は次のシュノーケルスポットに向けて移動中。

どんどん人が食べ終わっているのにありつけるまでに30分以上かかりました。
全員分は用意されてるよね、とのんびり構えていたら、なんと具がありませんでした（泣）
日本人ガイドさんに「もうないんですか?」と聞くと、「はい、ありません」とだけ。
悲しい顔をしているとハンバーガーの肉を焼いているおじさんがもう一切れくれました～♪
しかし、ようやく食べ始めたら船は次のシュノーケルスポットに到着。

この間に、ウミガメのいるスポットを通っていきます。でもハンバーガー待ちで並んでいるので全然見えず・・・・

シュノーケルはわりとたっぷり時間があって堪能できました。でも人が多すぎて・・・大きなサンゴの周りを１周するだけで他のところには行かないよう注意されます。

最後にちゃっかりチップの要求はありましたが、とてもこの日本人ガイドさんに渡す気にはなれませんでした。なので他のよくしてくれたスタッフの方にお渡ししました♪
シュノーケルの時間から帰りがけになると時折陽が差して天気が良くなり楽しめました。

もう一度このサンドバーのツアーに行きたいとは思いますが、やはり午前のスナックつきのツアーにするか、他社さんのツアーに参加すると思います。
それくらい、昼食と称するハンバーガー待ちにはうんざりでした。
座る場所もなく立ち食いなので、席は絶対に船頭の屋外をお勧めします。そこなら荷物を入れる場所がありますが、それ以外はありません。そして日本人は船頭に集められて話をされますし船から海への出入りも船頭となります。
間違っても座ってはいけないのは船尾。一見良さそうですがいろんな人が船長席に行って写真を取るので（そんなことをしているのは日本人だけでしたが・・・）座る場所を踏み台にして登るので荷物も座るところもドロドロにされちゃいます。

楽しいツアーではありますが、座る場所もないくらい詰め込むのはどうかな～と思いました。だとしたら何も食べ物がないツアーの方が気が楽だったかも（足元は食べかすなどでドロドロになるんです・・・笑）

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Paradise Cove Luau on the Beach at Ko Olina Resort

Great way to end

Reviewed by: cali4nia

My husband and I attended on our last full day at Hawaii and I am sooooooooo happy that we did. I think this was a great way to end our vacation even though we hated having to leave the beautiful island! This place, the venue, the set-up, activities, dinner, drinks and show was just AMAZING to say the least. The staff, especially cousin Rich(ie), he was the best bus guide/tour guide/table attendent/just overall everything the best. He was able to memorize all of our names before we arrived at Paradise Cove and there were at least 50 minimum on the bus. Even more amazing during the festivities he checked on everyone to make sure we all had what we needed and if we had any questions/help he assisted. Now that's what I call excellent customer service! (there were hundreds of other people at the luau). To sum it all up, upon return to Hawaii I will definitely go back to Paradise Cove. Best Lava Flow drinks, met some great people, fantabulous show and created lifetime memories !!!!!!!

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Star of Honolulu Sunset Dinner Cruise – 5-Course Steak & Lobster Menu, Polynesian Show & Live Music

JUST BEAUTIFUL!!!!

Reviewed by: cali4nia

Love, love, loved the dinner cruise. This was our first time in Hawaii and I must say I am happy that we chose this as one of the activities to attend to. From the very beginning when we got picked up from the hotel, welcoming at the cruise ship, dinner, entertainment and fireworks, this is definitely a night that will be forever cherished. The staff was amazingly helpful and attentive especially our table server Rosey, she constantly made sure we had enough crab (purchased steak and all you can eat crab meal) and glasses were filled with drinks. Just AWESOME!!! The music and performers were great as well. At the end of the night we watched fireworks out on the deck. Overall my husband and I had a most memorable evening and recommend if you have not already done so this is one of the a Hawaii activities you don't want to miss!!!

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Paradise Cove Luau on the Beach at Ko Olina Resort

Awesome!

Reviewed by: Dan & Karen

What a great time we had at Paradise Cove. The activities were fun and informative. Dinner was yummy. I really enjoyed the poi and coconut milk dessert. This brought back memories of when as a child I was at Schofield Barracks (Dad stationed there.) for 4 years. So glad we booked this tour with Veltra.

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サンドバー天使の海　シュノーケリング＆ウミガメウォッチクルーズ　船上のBBQグリルで焼くハンバーガーランチ付き！＜午前／日本語クルー＞

It's cold. 寒い

Reviewed by: kuuuu

It was an afternoon in May, but it was really cold. It was so cold that my lips turned purple. I could only do a little snorkeling because I couldn't stand the cold. A cover-up is a must.
The sea was certainly beautiful, but it wasn't breathtaking. Maybe I had too high expectations...
Lunch included a hamburger, but it was difficult to eat on the boat because of the strong wind... Snacks flew away. I was glad there wasn't a full lunch.
I did see sea turtles and manta rays, which was somewhat enjoyable, but I feel it wasn't worth the price.

5月の午後でしたが、とにかく寒い。唇が紫になるほど寒いです。寒さに耐えられずシュノーケリングは少ししかできませんでした。羽織るもの必須です。
確かに海は綺麗ですが、感激するほどではありませんでした。期待しすぎたのかなぁ…。
ハンバーガーのランチ付きでしたが、船の上は風が強くて食べにくいのなんの…スナックとか吹っ飛びました。ランチはなくてよかったと思います。
ウミガメもマンタも見れてそれなりに楽しかったのですが、値段の価値はない気がします。

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