Oahu
I was worried about seasickness, but since it was a large boat, I was completely fine, and the view of the hotels in Waikiki and Diamond Head from the sea was wonderful.
In the reviews, it mentioned that whales could only be seen from a distance, so I didn't have high expectations, but when we went out to sea and stopped the boat, a mother and baby whale swam right next to us, and we were able to see them up close. I was so moved when I saw them spouting water and their backs and tails that I couldn't help but cheer.
Since there was a campaign where one child could join for free with each adult, I was able to have this valuable experience at a great price, and I'm glad I participated in this tour.
船酔いが心配でしたが、大きな船だったのてぜんぜん大丈夫で、海側からのワイキキのホテル群やダイヤモンドヘッドの景色も素晴らしかったです。
口コミでは、遠くでしかクジラがみれなかったとあったのであまり期待はしてなかったのですが、沖にでて船を停めてると親子のクジラが船のすぐそばを泳いで行き間近でみれました。
潮を吹いて、背中、尾びれが見えた時は思わず歓声をあげてしまうほど感動しました。
大人一人につき子供一人無料のキャンペーンだったので、お得に貴重な体験をさせてもらいこのツアーに参加してよかったです。
Thank you very much for boarding with us. We are very pleased to hear that you enjoyed your experience. We look forward to welcoming you aboard again when you visit Hawaii.
この度はご乗船頂きまして、誠に有難うございます。楽しめて頂けたご様子で、とても嬉しく思います。また、ハワイにお越しの際には、ご乗船頂けます様、スタッフ一同心よりお待ち申し上げます。
I experienced it on April 2nd. It was disappointing that the water level at the sandbar rose to knee height and there was no sandy area, but I was amazed by the gradient of the ocean's color! During the sea turtle watching, I was able to see several turtles from a distance. We went snorkeling around a large coral table, but in some areas, there were only a few fish. When we moved, we encountered many fish, and two sea turtles appeared, swimming so close that we could almost touch them! They were incredibly cute, and quite big! If I followed them, it felt like they would take me to the Dragon Palace. There are also turtles resting under the coral, so it's worth looking closely for them! The burgers grilled on the boat were big and delicious! The staff were fun, and I was really glad to have taken this tour.
4/2に体験してきました。サンドバーではひざ下まで水位が上がって砂地がなかったのが残念でしたが、海の色のグラデーションに感動!ウミガメウォッチングでは少し離れて何匹も見れました。シュノーケリングは大きな珊瑚テーブルのまわりでしましたが、場所によっては魚が数匹しかおらず、移動してるとたくさんの魚と、そしてウミガメも二匹現れ触れるほどの近くで一緒に並んで泳ぎました!!
と~~ってもかわいかった、しかもbigサイズ!ついて行ったら竜宮城に連れて行かれそう。
珊瑚の下のほうで止まって休憩しているカメさんもいるので、よく探してみるといいですよ!
船で焼いてくれるバーガーもbigで美味しかった!スタッフも楽しい方たちで、このツアーで良かったです。
We participated with our 6-year-old and 1-year-old children. Our older child is not very good at swimming, so they were able to ride on a float and saw many dolphins! Both of us had a great experience ⭐️ We would love to participate again when we visit Hawaii!
うちは6才と1才の子供を連れての参加でした。
上の子は泳ぎが得意ではないので浮輪に乗せてもらい沢山のイルカを見たそうです!親子共に良い体験させてもらいました⭐️またハワイに行った折には参加したいです‼︎
Thank you for participating. We are glad you enjoyed it. We look forward to your next participation!
ご参加頂きましてありがとうございました。お楽しみ頂けて何よりです。またのご参加をお待ちしております!
We participated as a family of four! The journey from the meeting point to the destination was surprisingly smooth, taking about 40 minutes.
The weather at the site was sunny, and at first, I thought it might be too hot, but there was a breeze that felt really nice. The Island Racer had four courses, and we could compete as a family of four, which was a lot of fun. It was relatively empty, so we rode it multiple times, and by the end, my legs were sore from the muscle strain.
The Tornado was a bit crowded, but it was thrilling enough to be worth the wait. The water flow was quite strong, and if you didn't hold on tightly to the boat's handrails, you could be thrown off!
The wave pool was different from Japan, with strong waves coming one after another, and the kids were having a blast! The lifeguards were also very attentive, showing that they were concerned about safety.
For lunch, we ordered a burger combo at the central shop! I was really hungry, but the amount of fries in the combo was too much to finish. The only downside was that most of the seating for lunch was taken by Japanese people.
On the bus ride back, I fell asleep in no time; it was a very satisfying day. I definitely want to go again!
家族4人で参加しました!
集合から到着までは案外スムーズで約40分ほどで到着しました
現地の天気は晴れていて、はじめは暑いくらいかと思いましたが、風がありとても気持ち良かったです
アイランドレーサーは4つのコースがあり、家族4人で競い合うことができ、とても楽しかったです
比較的空いており何度も乗りました、最後には足が筋肉痛になるほどでした
トルネードはやや混んでいましたが、並ぶ価値があるくらいスリル満点でした
かなり水流が強く体が振られるので、ボートの手すりにしっかり掴まっていないと振り落とされる可能性あり!
波のプールは、日本と異なり強めの波が次々とやってきて子供たちは大はしゃぎでした!!
監視員もかなり気を付けて見張っており安全性にも気を使っているようでした
ランチは中央のお店でバーガーコンボを注文しました!お腹がとても空いてましたが、コンボのポテトは食べきれないほどの量でした
ひとつだけ残念だったのが、ランチをする場所がほとんど日本人により場所取りされていることでした
帰りのバスではあっという間に眠りについてしまうほど、大満足な1日でした
また是非行きたいです
I participated in this tour seeking to interact with dolphins. It’s a popular tour, and since there were no openings at my preferred time, I joined the 9:30 start course. However, we arrived at Sea Life Park after 9:30, and perhaps to shorten the program time, the distance we swam with the dolphins was shorter than expected, which was disappointing. (Those in the later program swam a longer distance with the dolphins.) Aside from that, I was satisfied to swim with the dolphins. Two dolphins pushed against the soles of my feet, and I was able to hold onto their dorsal fins while swimming. As a 55-year-old man, I felt a bit shy about kissing a dolphin. My wife took some great photos of the moment. The Royal Swim program is a bit pricey, but you can't swim with them in other programs. I recommend the later time slots.
イルカとのふれ合いを求めてこのツアーに参加しました。
人気ツアーで、希望時間に空きが無かったので、9:30スタートのコースに参加しましたが、シーライフパーク到着は9:30を過ぎてしまっており、プログラムの時間短縮を目指してなのか、イルカと泳ぐ距離が短かく残念でした。(遅い時間のプログラムの人は長い距離をイルカと泳いでいた。)
その点を除き、イルカと一緒に泳ぐことができ満足でした。
2頭のイルカが足の裏を押してくれたり、2頭の背びれにつかまって泳いだりできました。
55歳の男にとっては、イルカとキスをするのは照れました。写真は家内にしっかり撮ってもらいましたが・・・。
ロイヤルスイムのプログラムは少し高価ですが、その他では一緒に泳げません。遅い時間のプログラムがお勧めです。
I participated alone, but I had a great time! I was able to see whales a few times (although they were quite far away (ー_ー)!!). It was a wonderful experience.
一人参加でしたが、とても楽しめました!
クジラも何度か見る事が出来ました(ただ、かなり遠くて(ー_ー)!!)
いい体験でした
Thank you very much for boarding with us. We are very pleased to hear that you enjoyed your experience. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度はご乗船頂きまして、誠に有難うございます。楽しめて頂けたご様子で、とても嬉しく思います。また、ハワイにお越しの際には、ご乗船頂けます様、スタッフ一同心よりお待ち申し上げます。
It was unfortunately a slightly chilly and cloudy day. We took a shuttle van to the marina where the boats were. We split into two boats and headed out a bit to search for turtles. After that, we took some photos at the sandbar, but unfortunately, due to the weather, it didn't match the image of the bright white sandy beach I had in mind. However, during the snorkeling, we were able to see coral and turtles up close. I definitely want to participate again in the summer.
あいにくの少し肌寒い曇り空の日でした。
送迎のバンで船のあるマリーナへ。
2つの船に分かれて乗船し少し沖へ出て、しばらく亀さん探し。
その後サンドバーで写真を撮ったりしましたが、お天気のせいかイメージしていた青白い砂浜とはいかず残念…。
その後のシュノーケリングでは珊瑚や亀を真近で見ることができました。
次回は夏の時期にぜひ参加してみたいです。
Aloha! Thank you for joining the Captain Bruce's Paradise Ocean Tour. It was a bit cloudy, wasn't it? What a shame! Please come back and visit us again. Mahalo!
アロハ!キャプテンブルース天国の海ツアーにご参加ありがとうございました。
ちょっぴり曇りだったんですね。残念っ!
ぜひ!もう一度遊びに来てくださいね。Mahalo!
This was exactly what my husband and I had hoped for in a whale watching experience. By being on a sailing craft we were able to enjoy a sail as well as watching for those amazing humpback whales. The crew was fantastic and very informative. Our driver Shannon picked us up at our hotel and was delightful. Chad the captain of the catamaran was most interesting and had a lot to share about the island and the activities.
After hearing that Hawaii was the place to see the humpbacks during the winter months this was a "must do activity", we were not disappointed.
Great Experience - We would do it again.
The pickup was smooth without any waiting, and the boat was average. Since it was a no-meal course, my main goal was to see whales, but in the end, I could only see the whales' backs. The locals mentioned that there have been fewer sightings this year, and I didn't see any jumping. It's partly luck, and it's understandable since they are wild animals.
On the way back, I wanted to walk to downtown instead of taking the bus, so I communicated that to the driver, who kindly agreed and even guided me along the way.
ピックアップも待つことなくスムーズで船も普通で食事なしコースだったので鯨を見るだけが狙いでしたが…結局鯨の背中しか見ることができませんでした。今年は少なくジャンプしてる姿は見ていないと地元の方もおっしゃっていました。半分は運ですね。自然の生き物だから仕方ないですね。
帰りもバスに乗らず歩いてダウンタウンに行きたかったからドライバーさんに伝えると気持ちよくOKして道案内までしていただきました。
Thank you very much for boarding with us. We are very pleased to hear that you enjoyed your experience. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度はご乗船頂きまして、誠に有難うございます。楽しめて頂けたご様子で、とても嬉しく思います。また、ハワイにお越しの際には、ご乗船頂けます様、スタッフ一同心よりお待ち申し上げます。
We didn't get up to Diamond Head as announced as we had to head back to port for a health emergency with one of the crew.
Otherwise food was great and atmosphere fantastic!
We had a great night! The food was good and the show was amazing! It was worth the beautiful drive and the money paid.
We enjoyed the luau so much! We even got to see several whale breeches in the ocean behind the stage just before the show began. BONUS! Seeing the dancers and all that talent on stage was a great way to spend our evening.
Dinner was good, show was fun and the setting and the way the involved everyone made it that much more fun.
I participated on March 9. While I didn't see any spectacular jumps from the whales, I was able to catch glimpses of their backs and tails. I originally joined with the mindset of "It would be nice to enjoy the view of Waikiki from the ocean while also seeing some whales," so I was satisfied to see the beautiful scenery from offshore and get a close look at the whales. It was also great to see Diamond Head from a direction I had never seen before.
I chose a plan without meals, but since the boarding time wasn't very long, it felt like a waste to spend time eating, so I think it was a good choice. The price with transportation included is very reasonable, and I was glad to make good use of my morning. I recommend bringing binoculars.
3月9日に参加しました。
クジラそのものは豪快なジャンプが見られたわけではなく、背中や尻尾をみることができたくらいではあったのですが、元々「船に乗って沖からワイキキを眺め、ついでにクジラも見られるといいな」というくらいの気持ちで参加したので、沖合からの素敵な景色も見られてクジラも近くで見ることができて満足でした。
ダイヤモンドヘッドも見た事のない方向から見ることができてよかったです。
食事なしのプランを選びましたが、乗船時間があまり長くはなく食事をしている時間はもったいないような気がしますので、これでよかったのではないかと思います。
送迎付きでこのお値段はとてもお得ですし、午前中の時間を有意義に使えたので参加してよかったです。
双眼鏡を持って行くことをお勧めします。
Thank you very much for participating in our cruise. We are very pleased to hear that you enjoyed our morning cruise. The view of Diamond Head from a different angle is truly one of the highlights of the cruise experience. All of our staff look forward to welcoming you again.
Star of Honolulu
Reservations Department
この度は私共のクルーズにご参加頂き、誠に有難うございました。
私共の朝のクルーズをお楽しみいただけました様で大変嬉しく思います。
違う角度からのダイアモンドヘッドの眺めはクルーズならではの醍醐味ですね。
皆様のまたのお越しをスタッフ一同お待ち申しあげております。
スターオブホノルル
予約課
The weather was bad, the water was cold, and it was really chilly. However, I was grateful to be able to borrow a wetsuit! The staff were kind and fun, and it became a really great memory! I took motion sickness medication just in case, but we arrived at the spot in about 15 minutes after the boat departed, so it was totally fine! Also, the food we had on the boat was super delicious! The meat was tender! It was great to see sea turtles up close like that! Next time, I want to try again when the weather is nice!!!!
天気が悪く水が冷たくてとっても寒かったです涙。けれどウェットスーツを貸してもらえたので有り難かったです!スタッフの方も優しくて楽しくて、とてもいい思い出になりました!酔い止めも念のため飲んで行きましたが、船が出発してから15分くらいで直ぐスポットに到着したので全然大丈夫でした!あと最後船の上で食べるご飯もとーーーーってもおいしかったです!お肉が柔らかかった!こんなに身近で海亀を見れたのもよかったです!今度は天気がいい時にリベンジしたい!!!!
Aloha! Thank you for joining the Captain Bruce's Heavenly Ocean Tour. I'm really glad you had a fun time. Please come back to visit us again. I hope the weather will be nice next time!
アロハ!キャプテンブルース天国の海ツアーにご参加ありがとうございました。
楽しい時間を過ごせて頂けて本当に良かったです。
また遊びにきてくださいね。次回はお天気になりますように!!
I booked a whale watching tour on the last day of March. The boat itself seemed to have little rocking, and it looked like those participating in wheelchairs were comfortable. There were plenty of observation spots on the deck, and the weather was nice, so I had high hopes, but unfortunately, we didn't encounter any whales. The guide even came to let us know that we could try again that afternoon or on another date, but I had to decline this time due to scheduling constraints. I hope to try again someday.
3月の最終日にホエールウォッチングを申し込みました。
船自体は揺れも少なかったように思います。車椅子で参加されている方も快適にされているように見えました。
デッキでの観察場所も十分ありお天気も良かったので期待しましたが、残念ながらクジラには出会えませんでした。
ガイドの方がわざわざ同日午後や別日程で再チャレンジできることも伝えに来て下さったのですが、今回は日程に余裕がなく断念しました。いつか再チャレンジしてみたいと思います。
I participated with my sixth-grade daughter at the end of March. The staff were fun and really nice, and the lunch they prepared on the boat was delicious. Yukiko took the best family photos for us.
Even though it was my first time snorkeling, thanks to the life jacket and fins, I was able to enjoy it despite not being a strong swimmer. Swimming with the fish and sea turtles was amazing.
From the boat, we were also able to see the rare manta ray cyclone.
However, it was really cold! Unfortunately, the weather was cloudy with strong winds. My wet body from practicing snorkeling at the sandbar got colder and colder on the boat, and even with a towel wrapped around me and a jacket on, I couldn't stop shivering. I wanted to do more snorkeling, but it was too cold, so we cut it short. My daughter ended up with a high fever at night, and we had to rush to the ER, experiencing both heaven and hell.
Even though it was hot in Waikiki, the temperature around the sandbar was quite different, so don't let your guard down.
When the weather is bad, I recommend not getting wet until the actual snorkeling and making sure to bring dry clothes. It might not be necessary if it's hot, but staying wet will continue to sap your body heat even on the bus ride back.
As an additional note, definitely get overseas insurance, and if symptoms are severe (especially for children), let's take them to the ER instead of using Doctor on Call (the worst!).
3/末に小6の娘と一緒に参加しました。スタッフは楽しくてとっても良い人たちだし、船上で作ってくれるランチはおいしかった。ユキコさんが最高の家族写真を撮ってくれました。
初めてのシュノーケリングでも、ライフジャケットとフィンのおかげで、泳ぎが苦手な私でも楽しめました。魚やウミガメと一緒に泳げたのは最高です。
船上からは、珍しいマンタサイクロンも見ることができました。
が、とにかく寒かった!あいにくの曇天と強風。サンドバーでシュノーケリングの練習のため濡れた体が、風をうける船上でどんどんひえて、タオルを巻いても上着を着ても震えがとまらず、本番のシュノーケリングも、もっとしたかったけど寒くて途中で切り上げました。
娘が夜高熱をだして、ERに駆け込む羽目になり、天国と地獄、両方の気分を味わいました。
ワイキキは暑くてもサンドバーの辺りは気温がだいぶ違ったので、油断しないこと。
天気が悪い時は、本番までは体を濡らさないことと、乾いた着替えはちゃんと持つことを勧めます。暑ければ不要なんでしょうが、濡れたままだと帰りのバスでもどんどん体温奪われます。
さらに余談ですが海外保険は絶対入っておくことと、症状が重い時は(特に子供)ドクターオンコール(最悪!)ではなくERにつれていきましょう。
It was a tour I had wanted to try for a long time. The sandbar was underwater, but a large sea turtle welcomed us. We were able to enjoy paddle surfing and snorkeling, and had a great time. The illustration of the shuttle bus is really cute!
以前から行ってみたいと思っていたツアーでした。サンドバーは海の下でしたが、大きなウミガメが歓迎してくれました。パドルサーフィンやシュノーケリングもでき、楽しいひとときを過ごすことができました。送迎のバスのイラストがとってもかわいいです!
Aloha! This is Captain Bruce's Paradise Beach Tour.
I'm glad you had a fun time. Please come back and visit us again! We'll be waiting for you!
アロハ!キャプテンブルース天国の海ツアーです。
楽しいお時間を過ごして頂けてよかったです。是非!また遊びに来てくださいね。お待ちしてま〜す。
My husband and I had such a great experience! The catamaran was huge and very clean. The crew was very knowledgeable and always made sure your drink was full (did I mention that beer and wine drinks were only $1?? Can't beat that!) We felt that we were on a private, luxury tour the way that we were treated! Not to mention that we got up close and personal with an entire family of humpback whales!!! We followed them for awhile, watching them play and jump. It was the best tour we did in Hawaii and will definitely be doing it again next time we visit Hawaii!
I really enjoyed this trip! The boat was comfortable and crew very nice. It was a great experience with whale sightings that even the crew was excited to run out and see! Unfortunately, not easy to capture on camera. The whole trip was well organized and easy for the attendees.
This dinner cruise was truly spectacular. We checked in and seemed to be upgraded from the roast beef dinner to the steak and crab dinner. Love it! We were seated at an intimate table for two on the side of the stage and were able to start eating while the rest of the guests were seated with efficiency. It didn't take long for us to be on our way and dinner was served. The steak was medium rare and delicious and the crab (if not a little cold) was wonderful. Entertainment was superb! We enjoyed the beautiful sunset and even spotted a few whales in the distance and enjoyed the Polynesian entertainment. We were able to stroll all decks and since the 2nd deck was not occupied enjoyed a quiet moment before returning to the dock. Enjoyed every minute.
My family and I went to a afternoon 2 hours whale watching. We couldn't see whales this time but we all enjoyed on catamaran cruise.
I love this catamaran, we sat on front of boat most of the time. We saw great views of the ocean, harbor, beach, diamond head,
coco head, and building of waikiki city. We also saw beautiful rainbow.
The captain and crew were very friendly and knowledgeable. They provided us free snack and soft drinks, you can get beer if you pay $1 that is good deal.
The captain gave us a free ride ticket because we did not see whales. So, we definitely come back to tour again when we come back to Hawaii!!
I also satisfied customer service of Hawaii activities when I book this tour. They also called me for remind the tour the day before,which is help us.
I definitely recommend this whale watching tour book by Hawaii activities.
There was no communication about what kind of bus or car would come for the hotel pickup on the day, and after more than 10 minutes had passed, I tried to contact them but it was difficult to get through. When I finally did, I was told that they would arrive shortly, but I ended up waiting another 30 minutes. When I tried to contact them again, it was hard to get through, and when I finally did, I was told that the bus should have already picked me up. Since it was a hotel pickup, I expected them to at least have a nameplate or call my name. In the end, I waited for an hour, and my schedule for the day was completely messed up. It was the worst service.
当日ホテルでのピックアップにどのようなバスまたは車で来るのかの連絡もなく10分以上過ぎていたので連絡するも繋がりにくくやっと繋がったとおもったら間も無く到着しますという返答から更に30分待たされて連絡してもまた繋がりにくくやっと繋がったらもうバスが迎えに行ったはずですとの事…ホテルでのピックアップなのだからネームプレートや名前を呼ぶぐらいの対応してほしいところですね
結局1時間待ってその日のスケジュールもグチャグチャに
最悪の対応でした
SPECTACULAR, HOWEVER I WISH WE COULD HAVE SEEN SOME DOLPHINS ALONG WITH THE WHALES.
It was a great trip there and back. Everyone was really friendly and the driver engaged in conversation and made us all comfortable.
Everything was pretty good except tables were too close.
There were not many fishes as I thought, but I saw two sea turtles.
This is by far the best whale watch in Honolulu. I've been on both Navatek and Star of the Sea whale watches and they do not compare to the experience you get with this whale watch. The catamaran is very clean and the crew was great! They were not only observant to everyone's safety on board they were hilarious! My family (including a two year old toddler) had an amazing time. I was very fortunate to have found this activity through Veltra. I was hosting a friend who had never been on a whale watch and it was an amazing experience. We chose the late morning tour and it was perfect. The boat went out and the crew was able to find whales within 30 minutes from take off. There were an estimated 5 male humpback whales swimming together and we circled them while they dove. They were so magnificent and during the time we were watching them the crew members told us much about their behaviors. they told us why it wasn't unusual that a group of males would be traveling together and they also told us what would've been different if we had spotted a mama and her calf. Although none breached out of the water we saw them come to the surface many times. It was so amazing to see so many of them at once! At one point we saw all five come to the surface and blow water from their backs at the same time. Talk about a magical vacation moment!
I'd book this again in a heartbeat!!
Being greeted at the airport by a delightful Hawaiian with the traditional orchid lay she had made was a perfect start to a much anticipated trip. Our greeter was so friendly and informative. I would recommend this to anyone making a Hawaiian vacation for the first time. We wear our leis to dinner each night and still get comments
Aloha Susan,
Mahalo for taking the time to review us! We appreciate it so much hearing about your experience and also for taking the time to upload your photo! We are so glad that we could be apart of your Hawaiian vacation and hope you all come back again.
Hope you enjoy the rest of your day!
Aloha,
Leilani A.
Great afternoon with a wonderful crew. The boat was wonderful, the crew was very nice and helpful and we totally enjoyed ourselves. Would give the whole experience and A+++. Enjoyed the drinks and snacks. Drinks very very affordable and snacks were free and good. We also got to see whales so that made it even better.
I participated at the end of February! Waking up early in the morning was tough, but there were so many dolphins that it was incredibly moving!! I was told that if you stop breathing through the snorkel, you can hear the dolphins, but there were so many dolphins that even while breathing normally, I could constantly hear their sounds!
Unfortunately, the waves were too high, so we couldn't do any marine sports, and the speaker broke, so we couldn't do the hula dance either. We were sent back to the hotel 1 hour and 30 minutes earlier than planned. I was happy to see a lot of dolphins, swim with turtles, and even see whales, although they were far away, but I wonder about the schedule not being adjusted despite the issues? Because of that, I didn't leave a tip.
I understand it's a business, but $60 for the photo CD is expensive! My friend wanted it, so I ended up buying it, but it's disappointing that we had to pay a high price for a CD that included other people besides us. I was advised not to take a camera while snorkeling with the dolphins, so I left it behind, but now I regret not bringing it.
2月末に参加しました!
朝早くから起きるのは大変でしたが、イルカがこれでもか!?っと言うほどいっぱいいて、超感動!!
シュノーケルの呼吸を止めるとイルカの声が聞こえると言われましたが、イルカが居すぎて、普通に呼吸していても、常時キュ~と言う声が聞こえていました~!!
残念なのは、波が高すぎて、マリンスポーツをやれず、またスピーカーが壊れてしまい、フラダンスも出来ず、予定より1時間30分早くホテルに帰されてしまいました。イルカもいっぱい見れて、亀と泳ぎ、遠かったけどクジラも見れてHAPPYでしたが、色々とスケジュールが抜けてもそのまま、っていうのはどうなんだろ?
そのため、tipは払いませんでした。
あと、商売なのは分かるけど、写真のCDR$60は高い!友人が欲しい!!っと言っていたので、結局買いましたが、自分達以外の人とかが載ったCDRを高額で買わなきゃならないのは残念。
イルカのシュノーケルの時にカメラを持って行くのはお勧め出来ないと言われ、カメラを置いて泳ぎましたが、持って行けば良かったと後悔してます。
Thank you for using our services.
However, we sincerely apologize for the change in schedule due to poor wave conditions.
Upon confirming with the operating company, we were informed that many passengers experienced seasickness due to the unfavorable wave conditions on that day, which is why the schedule was moved up by 30 minutes.
Additionally, I believe our guide provided information regarding the schedule change, but it seems that it was not communicated clearly to you, and we are truly sorry for that.
Based on your valuable feedback, we will strive to provide services that will further enhance your satisfaction, and we appreciate your continued support.
VELTRA Customer Support Team
この度はご利用いただきまして、ありがとうございます。
しかし、波の状況が悪くスケジュールが変更になりましたこと、心よりお詫び申し上げます。
催行会社に確認をしましたところ、当日波の状況が良くなく船酔いをされたかたも多かったため、30分スケジュールを早めたと報告がきております。
また、担当ガイドからスケジュール変更に関して案内をさせていただいたかと思うのですが、きちんとお客様に伝わっておらず、大変申し訳ございません。
お客様からの貴重な体験談を元に、更にご満足いただけるサービスを提供出来るよう努めて参りますので今後ともよろしくお願いします。
VELTRAカスタマーサポートチーム