Reviewed by: FOO
In February, known as the rainy season, I participated in my first whale watching cruise. After doing some research, I found that larger boats tend to sway less, which is reassuring for those prone to seasickness, so I signed up for this one. Since I am prone to motion sickness, I made sure to have a hearty breakfast before boarding, opting for a simple plan without breakfast.
On the day of the cruise, there was an unexpected heavy rain that surprised even the locals, but since there was no cancellation notice, we headed to the meeting point. However, after being taken to the port by bus, the tour guide strangely walked at the back of the line, leaving those of us at the front unsure of where to go in the rain. Once on board, no one provided any guidance (or any explanation at all), which led to people mistakenly going to the wrong deck or stopping confused near the entrance. Even after entering the ship, breakfast began without any proper explanation, so those on the no-breakfast plan were probably eating on their own.
I felt a bit nauseous from the smell of food around me, so I went out to the deck to look at the sea as soon as we set sail. Just listening to the announcements from the naturalist was enjoyable. The sea was quite rough with whitecaps, and even when the captain and naturalist announced they spotted a whale, it was honestly difficult for amateurs like us to see. If the weather had been clear and the sea calm, it might have been easier to spot them. It was disappointing, but since the weather and whale appearances are left to chance, I’ve come to accept it. Now I have a reason to try again someday.
However, I can't help but feel that if the care before and after boarding had been a bit more thorough, my overall satisfaction would have been much higher, leaving me with a sense of regret.
雨季と言われる2月、初めてのホエールウォッチングクルーズに参加しました。
色々と調べた結果、酔いやすい人は大きな船の方が揺れが少なくて安心、と見たのでこちらに申し込みました。酔いやすいので朝ごはんもしっかり食べてから乗船しましたので、朝食も無しのシンプルプランで。
当日は現地の方も驚く豪雨でしたが、欠航の連絡もないのでひとまず集合場所へ。
しかしバスで港まで連れて行かれた後、添乗員の方は何故か列の最後方を歩いており、先頭あたりにいた私たちは、雨の中どこへ向かえばいいのかも分からず…
乗船後も誰も案内(というか一切の説明)をしてくれないので、間違ったデッキに上がってしまったり、訳が分からず入り口付近で立ち止まってしまう人ばかり。
船内に入った後も、特にちゃんとした説明もないまま朝食が始まったので、おそらく朝食無しプランの方も勝手に食べていたのではないでしょうか。
私は周囲の食事の臭いで酔いそうだったので、出港早々デッキに出て海を眺めていましたが、Naturalistのお姉さんのアナウンスを聞いているだけでも楽しかったです。
さすがに海は荒れて白波が立っており、CaptainやNaturalistの方がクジラを見つけたとアナウンスしてくれても、正直素人には発見は難しかったです。晴れて海面が穏やかなら、もう少し探しやすかったのでしょうか。
残念でしたが、お天気とクジラの出現は運任せですので、仕方なかったかなと諦めています。いつか再挑戦する名目ができました。
ただ乗船前後のケアがもう少ししっかりしていたら、全体的な満足度はもっと高かったんじゃないかと思うと、こちらは悔しい思いが残りました。
| Rating: | |
|---|---|
| Packages: | ホエールウォッチ<2020年12月31日まで> |
| Attended as: | Solo Travelers |
| Posted on: | 2017/03/06 |
| Activity Date: | 2017/02/11 |
Reviewed by: きむちゃん
I participated in a whale watching plan that included breakfast and hotel transfers! To be honest, the breakfast was not great, but it was nice to have the opportunity to eat breakfast on the sea, so I’m glad I included it. The inside of the boat was air-conditioned and a bit chilly, so it's better to bring a jacket. As for the whale watching, I saw a few whale spouts, but I didn’t actually see any whales. Since it’s nature, there’s nothing that can be done about that. However, I was satisfied with the cruise as I could leisurely enjoy the views of Waikiki and Diamond Head from the boat!
朝食付きのホエールウォッチング、ホテルからの送迎付きのプランに参加しました!朝食は正直いまいちですが、海の上で朝食を食べる機会はそうそうないので朝食を付けて良かったです。船内は冷房が効いていて肌寒かったので、上着を持っていったほうが良いですね。肝心のホエールウォッチングですが、数回クジラの潮吹きが見れましたが、クジラは見れませんでした。。自然のことなので、こればかりは仕方ないですよね。船の上からゆっくりとワイキキの街並みやダイアモンドヘッドが見れたのでクルーズとしては満足でした!
Thank you very much for joining our cruise. We are delighted to hear that you enjoyed the views from the ship. We hope that next time you will also enjoy the spectacular jumps of the whales. If you have another opportunity, please come and search for those active whales with us. All of our staff are looking forward to welcoming you again.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
船上からの景色をお楽しみいただけました様で大変嬉しく思います。
次回は豪快な鯨のジャンプもお楽しみいただきたく思います。
またの機会がございましたら、そんなアクティブな鯨を私共と一緒に探しにいらして下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | ホエールウォッチ+朝食<2020年12月31日まで> |
| Attended as: | Couples |
| Posted on: | 2017/03/06 |
| Activity Date: | 2017/02/27 |
Reviewed by: まっち〜e
It is right there as soon as you exit after transferring on the freeway. The volume is perfect. The kids were thrilled. My son tried surfing for the first time and did quite well. There are various types of slides, and the atmosphere of the facility was enjoyable without any dull spots.
フリーウェアを乗継ぎ、出口を出たらすぐにあります。ボリュームは満点。子供たちは大喜びでした。息子は初の波乗りに挑戦し、なかなかのパフォーマンスでした。スライダーもいろんな種類があるし、施設の雰囲気もガランとしているところがなくって楽しめました。
Aloha,
Thank you very much for your valuable feedback.
We look forward to your next visit.
アロハ、
貴重なご意見を頂き心より感謝いたしております。
又のお越しをお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | 1日券 |
| Attended as: | Families |
| Posted on: | 2017/03/06 |
| Activity Date: | 2016/08/07 |
Reviewed by: カオリ
On the way to the sandbar, I encountered many sea turtles during the sea turtle watching!
The day I went, the water depth at the sandbar was about knee-deep, which was just right. According to the guide, there are days when the water depth is shoulder-deep... I didn't go snorkeling, but I took a lot of photos and had a great time!
The surrounding scenery was also stunning, and I was truly impressed!
サンドバーに行く途中でウミガメウォッチングでは、たくさんのウミガメに出会えました!!
私が行った日はサンドバーの水深が膝ぐらいで丁度良かったです。ガイドさんによると、水深が肩ぐらいな日もあるとか。。
私はシュノーケリングには行かなかったのですが、写真撮りまくりで満喫しました!
周りの景色もとっても良くて感激でした!!
| Rating: | |
|---|---|
| Packages: | 軽食付きプラン |
| Attended as: | Couples |
| Posted on: | 2017/03/05 |
| Activity Date: | 2017/03/03 |
Reviewed by: マモヨン
I went by rental car, and it is quite far. However, it is worth the trip. It wasn't crowded at all. There was no waiting time, so we were able to enjoy ourselves for half a day.
レンタカーで行きましたが結構遠いです。ですが行く価値ありですね
全く混んでいませんでした。待ち時間が全く無いので半日十分遊べなした
Thank you for your valuable feedback. We look forward to your next visit.
Aloha,
貴重なご意見を頂きありがとうございました。
又のお越しをお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | 1日券 |
| Attended as: | Couples |
| Posted on: | 2017/03/05 |
| Activity Date: | 2016/10/21 |
Reviewed by: Sachi
It was the latter half of October, but the weather was nice and warm during the day, and there weren't many people, so I had a great time. At the meeting point, I became anxious as time had already passed, and there were various Japanese tourists and tour guides around, but I felt relieved when I met a grumpy Hawaiian by a large bus and was able to board. As soon as we arrived, I quickly found a spot and started riding the attractions one after another. It gets increasingly crowded around lunchtime, and among them, the Tornado had a long line, so I recommend riding it first. For lunch, I ate at a place that sold takeout burgers, and they were really delicious. Eating and drinking are prohibited on the bus, but I saw someone who had bought ice cream trying to get on the bus and getting warned. Aside from the anxiety before boarding the bus, it includes transportation and tickets, so it's a fun place and I recommend it.
10月の後半でしたが、日中は天気も良くて暖かく、人も空いていたのでとても楽しかったです。待ち合わせ場所では、時間がとうに過ぎており、色々なツアーの日本人やツアーガイドがいて不安になりましたが、大きなバスの横にいた無愛想なハワイアンに出会えて乗り込むことができたのでホッとしました。ついてすぐに場所取りをしたらもう乗りたいものにどんどん乗りました。お昼になると段々と混んできますし、その中でもトルネードは非常に並んだので初めに乗るのをオススメします。お昼は一箇所しかないテイクアウトのバーガーなどを売っているお店で食べましたが、とっても美味しかったです。バスでは飲食は禁止ですが、帰りにアイスを買っていてバスに乗り込もうとした人がいて注意されてました。バスに乗るまでの不安以外は送迎とチケット付きですので楽しい場所だしオススメです。
Aloha,
Thank you very much for your valuable feedback.
We look forward to your next visit.
アロハ、
貴重なご意見を頂き心より感謝いたしております。
又のお越しをお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | 冬のお得なキャンペーン!送迎付/1日パス |
| Attended as: | Couples |
| Posted on: | 2017/03/05 |
| Activity Date: | 2016/10/24 |
Reviewed by: Diane from MN
We found the experience to be enjoyable and gave us a glimpse into the culture. Food was good. Activities were fun. Entertainment was well done. Audience participation keeps people engaged.
| Rating: | |
|---|---|
| Packages: | Standard Package - Hawaiian Experience with Dinner Buffet (Wing Seating) |
| Attended as: | Families |
| Posted on: | 2017/03/05 |
| Activity Date: | 2017/02/09 |
Reviewed by: Han
It was great water park. I and my family was very happy.
Aloha,
Thank you for your valuable comments. Please join us again on your next vacation to Oahu.
| Rating: | |
|---|---|
| Packages: | Deluxe Pass with Lunch |
| Attended as: | Families |
| Posted on: | 2017/03/04 |
| Activity Date: | 2017/02/06 |
Reviewed by: MISA
I used this service with my mother. We opted for the premium course that included lunch, but unfortunately, the food was not very good for the price we paid, which was disappointing.
Additionally, while it was said that we could experience various activities, I couldn't understand the explanations about the whales since I don't speak English. The only information provided was a paper outlining the day's schedule, which wasn't very detailed.
There were no signals for when things were supposed to start, so I felt like I had to keep checking the time and act on my own. Many people also experienced seasickness, and overall, it was an activity that I wouldn't want to do again.
母親と利用させて頂きました。
ランチ付きのプレミアムコースにしましたが、まずは、食事が値段の割にはあまり良いものがなく、残念でした。
また、色々な体験が出来るとの事でしたが、英語が分からないのでクジラの説明も分からず、説明の紙も1日の流れが書いてあるのみで、あまり詳しく書いてありませんでした。
全て、始まる合図等ないので、時計を見て自身で行動する感じです。
船酔いの人もとても多く、もう一度利用したいとは思わなかったアクティビティでした。
Thank you very much for participating in our cruise. We sincerely apologize for any announcements regarding activities and meals during the cruise that may not have been clearly communicated to you. We will share your feedback internally and use it to improve future cruises. Thank you for your valuable comments. All of our staff looks forward to welcoming you again.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
クルーズ中にアクティビティやお食事などのアナウンスがその都度ございますが、
お客様にちゃんと伝わらなかった事、大変申し訳ございませんでした。
戴きましたコメントは社内で共有させて頂き、今後のクルーズ改善に役立たせて頂きます。
貴重なご意見有難うございました。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | ホエールウォッチ+カルチャー体験+昼食<2020年12月31日まで> |
| Attended as: | Families |
| Posted on: | 2017/03/04 |
| Activity Date: | 2017/02/14 |
Reviewed by: カナブン
The only day it rained during my week-long stay was the day I went to Wet 'n' Wild Hawaii, but since I was going to get wet in the pool anyway, it was actually nice that it was less crowded because of the rain. (At first, it was a bit chilly.) I spent the whole day riding with about ten foreigners and some Japanese people who joined this tour. The bus was comfortable to sit in, and they even provided a ride back to my hotel, so I was able to sleep well!
一週間の滞在で唯一、ウエットアンドワイルドハワイへ行った日だけ、雨が降ってしまいましたが、プールでどうせ濡れる上、雨だったおかげで空いていました。(最初は、少し寒かった。)このツアーに参加した日本人の方々と、外国人10人くらいで一日中本当に乗り放題でした。バスも座り心地がよく、帰りは滞在しているホテルまで送迎してくれるので、よく眠れます!
Aloha,
Thank you very much for your valuable feedback.
We look forward to your next visit.
アロハ、
貴重なご意見を頂き心より感謝いたしております。
又のお越しをお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | 1日券 |
| Attended as: | Friends |
| Posted on: | 2017/03/04 |
| Activity Date: | 2017/02/06 |
Reviewed by: RURURUI
I saw a lot of sea turtles. The staff was amazing!! It was the best memory. I've been to Hawaii more than ten times, and I can't believe I didn't participate in this tour until now. I highly recommend it! Honestly, I wasn't expecting much from the BBQ lunch, but I was surprised! It was delicious. Since it was a trip with three generations, it became a really wonderful memory.
ウミガメたくさんみました。
スタッフも最高!!最高の思い出。
ハワイは10回以上来ているのに、今までこのツアーにどうして参加しなかったんだろうと思ってしまいました。かなりおおすすめ!
正直、ランチのBBQは期待していなかったのですが、びっくり!これまたおいしい。3世代での旅行だったので、とっても良い思い出になりました。
| Rating: | |
|---|---|
| Packages: | 【2016年12月31日まで】BBQランチ付きプラン |
| Attended as: | Families with Young Children |
| Posted on: | 2017/03/04 |
| Activity Date: | 2016/12/06 |
Reviewed by: マサタカ
Due to the timing or weather, we were able to see the whales, but only for a brief moment as they surfaced. I think it also depends on luck, so we were just enjoying the cruise experience in the meantime.
時期的か天候の為かクジラは見えましたが背中が一瞬見える程度でした。運もあると思いますので僕たちはクルーズ気分を味わうついでにって感じでした。
Thank you very much for participating in our cruise.
We are sorry to hear that you only saw the back of a whale this time.
Sometimes, you can witness the spectacular jumps of whales, so if you have another opportunity, please come and look for those active whales.
All of our staff are looking forward to your visit.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
今回は鯨の背中しかご覧にいただけなかったとの事、残念に思います。
時にはとても豪快な鯨のジャンプなどご覧にいただけますので、
またの機会がございましたら、そんなアクティブな鯨を探しにいらして下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | ホエールウォッチ+朝食<2020年12月31日まで> |
| Attended as: | Couples |
| Posted on: | 2017/03/03 |
| Activity Date: | 2017/02/23 |
Reviewed by: Viv
our 4th Luau at Paradise Cove
our daughter & her hubby renewed their marriage vows on Island of Paradise
we did the luau as a special celebration for them
great time everytime
| Rating: | |
|---|---|
| Packages: | Standard Package - Hawaiian Experience with Dinner Buffet (Wing Seating) |
| Attended as: | Families |
| Posted on: | 2017/03/02 |
| Activity Date: | 2017/02/22 |
Reviewed by: Jessica
My sister and I did this activity and we had a blast. The team was amazing and made us feel welcome from the moment we got on the boat.
We will be doing this again for sure!
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Friends |
| Posted on: | 2017/02/28 |
| Activity Date: | 2017/02/25 |
Reviewed by: Star
It was so much fun! Told everyone we came into contact with about it!!!
| Rating: | |
|---|---|
| Packages: | Paradise Package |
| Attended as: | Families with Young Children |
| Posted on: | 2017/02/28 |
| Activity Date: | 2017/02/22 |
Reviewed by: James
I will definitely recommend to my friends. It's great!
| Rating: | |
|---|---|
| Packages: | 2-hour Morning Whale Watching Cruise |
| Attended as: | Families |
| Posted on: | 2017/02/28 |
| Activity Date: | 2017/02/17 |
Reviewed by: James
I will definitely recommend to my friends. It's great!
| Rating: | |
|---|---|
| Packages: | 2-hour Morning Whale Watching Cruise |
| Attended as: | Families |
| Posted on: | 2017/02/28 |
| Activity Date: | 2017/02/07 |
Reviewed by: ミッキー
Unfortunately, I could only see a glimpse of the whale's tail spouting water from a distance, and that was it. Before disembarking, I received a ticket for free boarding on a later date as a form of recovery response. I believe the recovery ticket had a validity of about three months, but I didn't have the time to use it during my stay.
残念ながら、遠くで潮を吹いたクジラの尾びれが少しだけ見えましたが、それだけでした。
下船前の船内で、翌日以降に無料で乗船できるチケットをもらい、一応のリカバリー対応はありました。
リカバリーチケットは3カ月程度の有効期限が有ったと思いますが、滞在中に時間が取れず利用はしませんでした。
Thank you very much for participating in our cruise.
We are sorry to hear that you were not able to observe whales well on the day of your visit.
We hope you will come again to search for the magnificent whales.
All of our staff look forward to welcoming you back.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
お客様のご参加された日は、あまり良く鯨をご観測いただけなかった様で、残念に思います。
是非またの機会に、豪快な鯨を探しにいらして下さい。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | ホエールウォッチ+朝食<2020年12月31日まで> |
| Attended as: | Families |
| Posted on: | 2017/02/27 |
| Activity Date: | 2017/02/01 |
Reviewed by: ぼんちゃん
This time, since my 9-year-old nephew was with us, I really wanted to show him, but we couldn't see any whales, as they are wild animals. It's disappointing. ><
今回は9歳の甥っ子も一緒に行っていたため、ぜひ見せてあげたいと思っていたのですがやはりクジラも自然の動物会えませんでした。残念><
| Rating: | |
|---|---|
| Packages: | 午後プラン<~2020/12/17> |
| Attended as: | Families with Young Children |
| Posted on: | 2017/02/26 |
| Activity Date: | 2017/02/03 |
Reviewed by: jingjing
I highly recommend the sandbar adventure if you're in Oahu. We were picked up close to our hotel. The bus trip was very comfortable and the tour guide was informative and entertaining. The sandbar was amazing! We were able to walk around and they also set up a net for those who are interested in playing volleyball. We had hamburgers for lunch with chips and bbq beans. The snorkeling was also enjoyable. We were able to see and swim with the sea turtles and tropical fish along the protected coral reef. The staff was so laid back and organized. I highly suggest bringing swim shoes, towel and extra change of clothing. There is a bathroom in the pier. We love it so much we are planning to do it again.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2017/02/25 |
| Activity Date: | 2017/02/01 |
Reviewed by: めろんぱん
We boarded the cruise with the mindset that it would be lucky if we encountered anything, especially with our 6 and 3-year-old children. Once on board, we started with lunch. The lunch included pork curry (the potatoes were huge!) along with a salad and a bit of meat dish. There were cut fruits, which the kids happily enjoyed. After about 40 minutes on the cruise, there was an announcement to head to the deck to see the spouting! There were Japanese staff members, and all the announcements and explanations were provided in Japanese. We spent time on the deck enjoying the sea breeze and looking for whales ourselves. We saw spouts about ten times, and during two or three of those, parts of the whale's body were visible on the surface. The kids, who had caught on to the technique, were thrilled to spot them with their own eyes. We were also delighted to see a turtle swimming and a pod of dolphins just before returning to the port. It was a very satisfying experience!
6才3才の子供連れで、出会えたらラッキーだよね、くらいの気持ちで乗船。乗船したらまずはランチ。ランチはポークカレー(じゃがいもデカ!)と他、サラダとお肉料理が少々。カットフルーツがあり、子供たちは喜んで食べていました。乗船して40分くらいでしょうか。潮吹きが見られるからデッキへ!とアナウンス。日本人スタッフもいて、全ての案内、解説は日本語で聞けました。潮風とクルーズ、そして自分でホエールを発見するために、デッキで過ごしました。潮吹きは10回くらい、そのうち2、3回はホエールの体の一部も海面に見え、コツをつかんだ子供も自分の目で発見し、喜んでいました。ホヌが泳いでいたり、帰港直前にドルフィンが群れで泳いでいたりと、大満足でした!
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Families with Young Children |
| Posted on: | 2017/02/25 |
| Activity Date: | 2017/02/22 |
Reviewed by: 花★花
It was my first time going whale watching. I joined with the mindset that it would be lucky if I got to see any, but I was able to see them multiple times. I learned that whales surface for air about once every 15 minutes, so once we spotted one, we could see it several times. It was a bit far away, but it was incredibly impressive. I'm glad I participated.
生まれて初めてのホエールウォッチング。見れたらラッキー程度の気持ちで参加しましたが、何回も見ることができました。
クジラは息継ぎの為に15分に1度くらいで浮上してくるそうなので、一度見つけたら何回も見ることができました。
少し遠かったけど大迫力でした。
参加してよかったです。
Thank you very much for participating in our cruise. We are very pleased that you were able to observe whales multiple times. Please do come and visit us again. All of our staff are looking forward to your next visit.
Star of Honolulu
この度は私どものクルーズにご参加頂き、誠に有難うございました。
何度も鯨を観測頂けたの事、大変嬉しく思います。
是非また遊びにいらしてください。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | ホエールウォッチ<2020年12月31日まで> |
| Attended as: | Families |
| Posted on: | 2017/02/25 |
| Activity Date: | 2017/02/16 |
Reviewed by: Kookie
I was hoping to see maybe a blow or just a brief glimpse of a whale but we saw a whale show like I could never imagined. They called it the running of the bulls and it was whales breaching the water together jumping and showing off like they new we were there to see them. Breakfast was good a few more options for the price would have been appreciated, maybe bacon, potatoes, or some veggies and cheese to go with the scrambled eggs.
| Rating: | |
|---|---|
| Packages: | Morning Whale Watching Cruise with Breakfast Buffet - Most Popular! (2 Hours) |
| Attended as: | Couples |
| Posted on: | 2017/02/23 |
| Activity Date: | 2017/02/19 |
Reviewed by: Jen Chen
I ordered this for my friends, a family of 4, during their Hawaii trip. For they saw my posts, and love to go. However, because they have a 1.5-yr old, they can't go to the Five Star option, so they went to this one. They loved it. They said the lobster is about the size of their baby girl. Thank you for your service!
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Families with Young Children |
| Posted on: | 2017/02/23 |
| Activity Date: | 2017/02/17 |
Reviewed by: るぅたん
The day before was rainy, and there were strong winds on the day itself, so I understood to some extent, but I was unable to see any whales. The sea was rough, and even though it was a large ship, it was rolling and certainly not in a comfortable environment.
I understand that nature is unpredictable, so I can accept not seeing anything, but it left me feeling dissatisfied that there was no interaction at all on the ship or the return bus before we parted ways.
I at least wanted a word of acknowledgment.
前日雨、当日強風という日でしたのですある程度理解はしていましたが、クジラは見る事ができませんでした。
海はシケていたので、大型船ですがうねりながらと決して快適とも言えない環境でした。
見れなかったことに対しても自然が相手だからわかりますが、船でも、帰りのバスでも全く触れないまま解散と、なんだか不満だけが残りました。
せめて、ひと言欲しかったです。
Thank you very much for participating in our cruise.
We are very sorry that the weather was not good and that you could not enjoy whale watching.
We also apologize that the announcement regarding the possibility of not seeing whales did not reach you on board.
We hope you will join us again in the future.
All of our staff look forward to welcoming you back.
Star of Honolulu
この度は私どものクルーズにご参加頂き、誠に有難うございました。
天候があまり良くなく、鯨の観測もお楽しみ頂けなかった事、大変残念に思います。
また、鯨の見れなかった場合のアナウンスも船上で行っておりますが、お客様にはそのアナウンスが届かなかった事、
大変申し訳ございませんでした。
ぜひ、またの機会にいらして下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | ホエールウォッチ<2020年12月31日まで> |
| Attended as: | Couples |
| Posted on: | 2017/02/23 |
| Activity Date: | 2017/02/20 |
Reviewed by: ヒロキチ
I participated in this for my honeymoon. My wife forgot her smartphone in the restroom, and when she returned after about five minutes, it had already been stolen. We consulted with the staff, but it didn't come back (;´Д`). Since you can store things in lockers, I don't think it's the pool's fault (laughs).
The attraction pool is a lot of fun. The barbecue was a bit different from what I imagined. It wasn't a do-it-yourself style; instead, there was already cooked meat laid out. I think it's sufficient for a poolside lunch though♬
If I had to say something, I would be happier if the wait times for attractions were a bit shorter. There are hardly any places in the park where you can see a clock. Only in one spot, while waiting for a tall attraction, I could see a clock on a building outside the pool (laughs). It might be difficult to keep track of the meeting times? Since accessories and watches are prohibited (laughs).
Overall, I think it's a good facility ( ^ω^ ).
新婚旅行で参加をさせて頂きました。
嫁がトイレにスマホを忘れて、5分くらいで戻ったら
もう既に盗られており係の方にも相談しましたが帰って来ませんでした( ;´Д`)
ロッカーにしまえるので、プール側の落ち度はありません(笑)
アトラクションのプールはとても楽しいです。
バーベキューはちょっとイメージとは違います。
自分で焼くわけでは無くて、焼いてある肉が並んでいるスタイルでした。
プールのランチとしては充分だとは思いますけどね♬
強いて言えば、アトラクションの並び時間がもう少し短くなると嬉しいですね。
園内に時計が見える場所がほとんどないです。
一箇所だけ、高いアトラクションの待っているところでプールの外の建物についている時計が見れました(笑)
集合時間の把握が難しいかな?
アクセサリー、時計が禁止ですからね(笑)
トータルでみたら、良い施設だと思います( ^ω^ )
Aloha,
Thank you for your valuable feedback. The phone you left in the restroom has not yet been found. We apologize for the inconvenience.
Please feel free to stop by again when you visit Hawaii.
アロハ、
貴重なご意見をありがとうございました。お手洗いでお忘れになった電話はいまだに出てきておりません。申し訳ございませんでした。
又ハワイにお越しの際にはどうぞお立ち寄りください。
| Rating: | |
|---|---|
| Packages: | 【無料特典付き】BBQランチ食べ放題付きプラン |
| Attended as: | Couples |
| Posted on: | 2017/02/23 |
| Activity Date: | 2017/02/20 |
Reviewed by: 匿名希望
I didn't feel any seasickness on the large ship at all. The curry was delicious, and the staff were very pleasant. I saw whales about ten times. I gradually got used to it and was able to film some videos. If I could wish for more, I would have liked to see the whales closer and also meet dolphins and turtles.
大型船で船酔いはまったくなかったです。カレーも美味しかったし、スタッフも感じがよかったです。クジラは10回ぐらい見えました。だんだん慣れてきて動画も撮影できました。欲を言えばもっと近いところでクジラを見たかったし、イルカや亀にも会いたかったです。
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Families |
| Posted on: | 2017/02/23 |
| Activity Date: | 2017/02/19 |
Reviewed by: ko_mori1531
I was picked up by a large bus in front of the hotel and headed to Aloha Tower. It was reassuring to have a Japanese-speaking staff member accompanying us, which made the experience enjoyable. Before boarding, there was a commemorative photo opportunity, and I purchased it for $30 (which included a photo and a commemorative cover with a mount, and they also sent the file to my email). There were other options available for just the photo or just the file.
Once on board, we started lunch (a buffet) in a spacious indoor area with a great view (it had a bit of a party venue atmosphere). The meal included curry, chicken, cold pasta, and four types of fruit. Alcohol was available for an additional charge, but coffee and tea were free. I would have appreciated a few more menu options, but the taste was good.
We waited for whales on the covered deck on the top floor. There was an announcement when a whale was spotted. After it spouted water, we were able to see its tail sinking into the sea multiple times. It was smaller and farther away than I expected, and it was just a fleeting moment, but it was still quite moving. I also enjoyed the views of Diamond Head and planes taking off from the airport from the boat. This became the best memory of my trip to Hawaii.
ホテル前で大型バスにピックアップされ、アロハタワーに向かう。日本語のスタッフ同行で安心して楽しめた。乗船前に記念撮影があり、記念に$30(写真と記念の表紙付き台紙、メールアドレスにファイルも送ってもらえた。他にも写真のみやファイルのみの選択肢があった)で購入した。乗船した客より見晴らしの良い広い室内(ちょっとしたパーディー会場の雰囲気)で昼食(ブッフェ)がスタート。食事はカレー・チキン・冷製パスタ・フルーツ4種など。アルコールは別途有料だったが、コーヒー・紅茶はフリー。もう少しメニューが多いと嬉しいが、味は良かった。最上階の屋根付きデッキでクジラを待つ。クジラが発見されるとアナウンスあり。潮吹き後、尾が海へ沈む姿を何回も見ることができた。思っていたより遠くで小さくて一瞬だが、それなりに感動だった。船から眺めるダイヤモンドヘッドや空港から飛び立つ飛行機などの様子も見られて良かった。ハワイ旅行の一番の思い出となった。
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Couples |
| Posted on: | 2017/02/23 |
| Activity Date: | 2017/01/23 |
Reviewed by: eponta
As soon as we set sail, there was a whale at 3 o'clock!
Could it be a cute baby whale?
It even showed us its bridge style!
We also saw a mother and baby whale's backs while being sent off by dolphins and in the harbor upon our return!
I was so happy to see so many!
出港するやいなや、3時方向にクジラが!と。
まだかわいらしい子クジラでしょうか?
ブリッジスタイルもしてくれました❗
イルカの見送りや帰港の湾内では親子クジラの背中が!
たくさん会えて嬉しかったです!
Thank you very much for boarding with us. We are very pleased to hear that you enjoyed your experience. We sincerely look forward to welcoming you back on board when you visit Hawaii again.
この度は、ご乗船頂きましてありがとうございました。楽しめて頂けたご様子で、私どもも大変嬉しく思っております。またハワイにお越しの際には、ご乗船頂けます様、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | ホエールウォッチ+朝食<2020年12月31日まで> |
| Attended as: | Families |
| Posted on: | 2017/02/22 |
| Activity Date: | 2017/02/22 |
Reviewed by: L. Burrell
My family went on this amazing trip expecting to see whales spray and slap their tails against the water. We did get that and so much more. We got to see at least two whales breaching numerous times and just playing, diving in and out of the water. It was so incredible. That early wake up was 100% worth it. The boat was very spacious and I really enjoyed the ride. The crew narrator was very informative and the whole crew, especially the captain were very professional. Highly recommend this outing.
| Rating: | |
|---|---|
| Packages: | 2-hour Morning Whale Watching Cruise |
| Attended as: | Families |
| Posted on: | 2017/02/22 |
| Activity Date: | 2017/02/19 |
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Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you very much for participating in our cruise. We are truly sorry that the weather on the day of your participation was unfortunate, and we also regret that the guidance provided was insufficient. We will share your comments internally and use them to improve our future cruises and services. Thank you for your valuable feedback. If there is another opportunity, we would be delighted to welcome you again. All of our staff are looking forward to your visit.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
ご参加の日はあいにくのお天気で、私共も残念に思います。
また、案内が十分でなかったとの事で、大変申し訳ございませんでした。
戴きましたコメントは社内で共有させて頂き、今後のクルーズ、サービス改善に役立たせていただきます。
貴重なご意見有難うございました。
またの機会がございましたら、非是いらして下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル