Reviewed by: 特になし
I went on the 5-Star cruise. I made a reservation with the Celebration Plan (guaranteed window seat) and paid for it, but I was booked under the regular plan. While the manager was confirming my reservation, I couldn't eat the food in front of me for about 30 minutes after being seated. In the end, it turned out that the reservation from VELTRA to Star of Honolulu was under the regular plan, and I was treated as such until the end. I never expected something like this to happen. I'm very disappointed.
Also, it seems that the shuttle bus got caught in traffic, so by the time we arrived, dinner had already started, and other guests who arrived earlier were enjoying their meals.
I thought there might be a separate entrance for the 5-Star guests, but there wasn't anything like that. We all lined up at one entrance to board the ship.
The schedule mentioned that there would be a welcome reception by the captain on the exclusive deck on the top floor for 5-Star guests, but there was nothing of the sort. We were just guided to line up and proceed into the ship.
The food wasn't particularly delicious; it was average. It was mentioned that the meat could be cut with a fork, but it was more like something you could manage to cut with a knife.
I have been to Hawaii several times, and regarding the Hilton fireworks, I've seen them from various places, but sitting on the beach south of the Rainbow Tower is the best spot. Watching the fireworks from the cruise ship was an experience, but since it was from a distance, it lacked impact.
Additionally, guests from the lower deck were casually coming up the stairs to the 5-Star deck. There was a rope at the top of the stairs, but they seemed to know how to unhook it to get in and then rehook it. These were regular guests, not staff.
I was considering this might be my elderly mother's first and last overseas trip, so I regret spending a lot of money and time on this optional tour. I hope this review can be helpful to someone.
5スターで行ってきました。
セレブレーションプラン(窓際席確約)で予約し、その分の金額も支払いましたが、通常のプランで予約されており、あちらのマネージャーに予約したプランの確認をしてもらっている間、席についてからも30分ほど、目の前の料理を食べることができませんでした。
結局、VELTRAからスターオブホノルルへの予約が通常プランだったそうで、最後まで通常プランとしての扱いとなりました。
こんなことが起きるなんて、思いもしませんでした。非常に残念で仕方ありません。
また、恐らく送迎バスが渋滞に巻き込まれたせいで、私たちが到着した頃にはすでにディナーは始まっており、先に着いていた他のお客さんは食事を楽しんでました。
乗船する際に5スター用の入口でもあるのかなと思ってましたが、特にそのようなものはなく、大勢で列に並んで一か所の入り口から乗船しました。
5スターだと「最上階の専用デッキでキャプテンによるウェルカムレセプションがある」というスケジュールが記載されていますが、そんなものは一切ありません。列になって船内に進むように案内されました。
料理も、特別おいしいものではなかったですね。普通です。お肉がフォークで切れるという記載がありますが、ナイフでがんばって切れるぐらいの感じでした。
私自身は何度かハワイに行ったことがあり、ヒルトンの花火については、いろいろな場所から見てますが、レインボータワーの南側のビーチに座って見るのが一番ですね。
クルーズ船から花火を見れたことは一つの経験にはなりましたが、遠くから見ることになるので、全然迫力はないです。
それから、下の階のお客さんが、普通に5スターのデッキに階段を上ってきてました。一応階段を上がった先にロープがありますが、手慣れた感じでフックを外して入って、またフックをかけてました。スタッフの方ではなく、一般のお客さんです。
年老いた母を含めた、最初で最後の海外旅行だろうと考えてましたので、このようなオプショナルツアーに大金と時間を使ったことが残念で仕方がないです。
誰かの参考になればと思い、口コミを残します。
| Rating: | |
|---|---|
| Packages: | 【木・金・土曜限定】豪華5スター(プライムテンダーロイン付き5コース) |
| Attended as: | Families |
| Posted on: | 2023/06/06 |
| Activity Date: | 2023/06/02 |
Reviewed by: Rich and Gidget
From the beginning the crew made us feel completely comfortable. The trip out to the sandbar was relaxing yet exciting at the same time as we looked back upon the shoreline admiring the greenery that the island presented. The sandbar was just breathtaking!!! It was so amazing to think that we were standing in the ocean on a beach....crazy! The cruise around afterwards presented not only some sea turtles, but two large schools of manta rays feeding on the surface.
Overall trip was completely enjoyable and we plan on bringing all of our friends and family when they visit!!!!
On a side note, parking is extremely difficult in/on the marina, so just park on the side of the highway (everyone does) and it's just a short walk to the boat.
Make this one of your excursions when you visit!!!!!
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2023/06/05 |
| Activity Date: | 2023/06/03 |
Reviewed by: 向井 孝子
Thank you, Emi and Natsue, for your help this time. I was so happy to see the emerald green sea of Lanikai, which I had only seen in posters and videos, with my own eyes. I appreciate your willingness to help when I was in trouble. Thank you very much.
えみさん、なつえさん、今回はお世話になりました。
ポスターや映像だけでしか見たことがなかったラニカイのエメラルドグリーンの海を実際に自分の目で見ることができて幸せでした。
困った時には快く助けてくださり感謝です。
本当にありがとうございました。
Dear Mukai,
Thank you for participating in the tour and for your review. We are glad to hear that you enjoyed the beautiful Kailua and Lanikai Beach. When you visit Hawaii again, please do come and visit Kailua. We look forward to welcoming you.
Sincerely,
Kailua Beach Adventures Japanese Staff
向井様
ツアーにご参加及び口コミのご記入ありがとうございました。
きれいなカイルア・ラニカイビーチを楽しんで頂けたようで、私どもも嬉しく思います。
またハワイにお越しの際は、是非ともカイルアに遊びにいらしてください。
お待ち致しております。
カイルアビーチアドベンチャーズ 日本語スタッフ一同
| Rating: | |
|---|---|
| Packages: | 送迎付きプラン(2024年3月まで) |
| Attended as: | Couples |
| Posted on: | 2023/06/05 |
| Activity Date: | 2023/05/30 |
Reviewed by: Norm
The service was excellent, the food was great, the ambiance was unforgettable - need I say more,
| Rating: | |
|---|---|
| Packages: | Nova Five Star: Steak & Lobster, Private Table, Drinks & Entertainment |
| Attended as: | Couples |
| Posted on: | 2023/06/03 |
| Activity Date: | 2023/05/12 |
Reviewed by: Sid
Amazing cruise, had a lot of fun with friends. Dance performances are really good. Not many food options for vegetarian/vegan people. I think they can even improve the quality of non-vegetarian food.
| Rating: | |
|---|---|
| Packages: | Pacific Star Dinner Buffet, Polynesian Show & One Cocktail |
| Attended as: | Friends |
| Posted on: | 2023/06/03 |
| Activity Date: | 2023/05/12 |
Reviewed by: Mel
The fusion of hula dancing and rock shows. This is exactly the show I wanted to see in Hawaii. During dinner, a ukulele singer came right in front of us and sang "Forever and Ever" in Japanese, which was moving!
Many decades ago, I saw a Polynesian show, but I got a bit bored with the long hula dance and fire show. The heartfelt sound of the ukulele still lingers in my ears.
The subsequent Rock-a-Hula show featured wonderful dances and songs by impersonators of Elvis and Michael, along with hula dancing, fire dancing, modern dance, and zombie dance, showcasing a wide range of performances that captivated me. I was also impressed by the high level of the dancers!
And the best part was that I was in a VIP seat at the end of the stairs, so I got to shake hands with Elvis, which was exhilarating!! After the show, I was able to take photos with Michael and Elvis, creating truly enjoyable memories of my trip to Hawaii.
I am grateful to the staff for organizing such a wonderful event.
フラダンスとロックショーの融合。これこそがハワイで観たかったショーです。ディナー時、目の前にウクレレ歌手が来てくださり、(君といつまでも)を日本語で歌ってくださり、感激!
何十年も前にポリネシアンショーを拝見しましたが、長いフラダンスとファイヤーショーに最後は少し飽きてしまいました。心のこもったウクレレの音色は今も耳に残っています。
そのあとのロック・ア・フラショーは、エルビスとマイケルのそっくりさんによる素晴らしいダンスと歌に加えてフラダンス、ファイヤーダンス、モダンダンス、ゾンビダンスと幅広いジャンルのパフォーマンスが観られ、どれも引き付けられました。ダンサーさんたちのレベルの高さにも感服!
そして、一番嬉しかったのは階段端のVIP席だったので、エルビスさんと握手できて、大興奮!!
ショー後もマイケルさん、エルビスさんとの写真撮影をしていただき、ほんとにハワイ旅行の楽しい思い出になりました。
このような企画考えていただき、スタッフさんたちに感謝です。
Thank you very much for attending the Rockafella VIP Waikiki Luau Buffet & Show. We are very pleased to hear that you enjoyed the meal at the Luau Buffet along with the ukulele singer, and that you had a great time with the Elvis, Michael, and Hawaiian shows. We sincerely look forward to welcoming you back when you visit Hawaii again.
この度はロッカフラVIPワイキキルアウブッフェ&ショーにご来場頂きまして、誠に有難うございます。ルアウブッフェのお食事と共にウクレレ歌手で楽しんでいただいたこと、エルビスやマイケルそして、ハワイアンショーなど楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご来場頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | 選べる無料特典付き!/VIPワイキキルアウ ビュッフェ & ショー(中央前方VIP席) |
| Attended as: | Couples |
| Posted on: | 2023/06/02 |
| Activity Date: | 2023/05/27 |
Reviewed by: kairualoha
I think it would have been perfect if the weather had been clear. It was cloudy and cold. The program and staff were very good. The hamburger was delicious, and the staff were kind. I was excited to play volleyball at the sandbar and to see the largest honu I've ever encountered while snorkeling. If I have the opportunity next time, I would like to use this cruise again.
晴れていれば最高だったと思います。曇っていて寒かった。プログラムとスタッフはとても良かった。ハンバーガーも美味しかったし、スタッフも親切でした。サンドバーでバレーボールをして、シュノーケルでは今までで一番大きいホヌに会えて興奮しました。次回機会があれば、またこちらのクルーズを利用したいと思います。
| Rating: | |
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| Packages: | BBQハンバーガーランチ付きプラン |
| Attended as: | Families |
| Posted on: | 2023/06/01 |
| Activity Date: | 2023/05/04 |
Reviewed by: Jim and Natalie
The activity exceeded our expectations!
The crew did a get job explaining the rules, what to expect, and why. I felt safe and they included everybody and were interactive, very friendly and personable. This was my first time snorkeling, so I was a little nervous, but they put me at ease. It was truly amazing —-we got to see the giant sea turtles!!!
I also saw at least seven or eight different fish along the reef. And I even was swimming with beautiful school of fish below me!
I like the fact that they introduced us at the sandbar and let us get warmed up to snorkeling, and we had a game of volleyball before we went to the reef. They grilled hamburgers and had barbecued beans, and it was a delicious lunch!
all in all it was a great day, and a memory I will always cherish. I highly recommend this activity and tour to anybody going to Hawaii.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2023/06/01 |
| Activity Date: | 2023/05/25 |
Reviewed by: Kara
I would say best luau on island as we have done a few in our few years!
| Rating: | |
|---|---|
| Packages: | Royal Package w/ Pick-up: Premium Seating, Flower Lei Greeting & 3 Drinks |
| Attended as: | Families with Young Children |
| Posted on: | 2023/05/31 |
| Activity Date: | 2023/03/09 |
Reviewed by: Kara
Great experience pretty clear cut check in and the dolphins are extremely friendly
| Rating: | |
|---|---|
| Packages: | 25-min Dolphin Encounter |
| Attended as: | Couples |
| Posted on: | 2023/05/31 |
| Activity Date: | 2023/03/09 |
Reviewed by: Kara
On the bus rides over they give a lot of awesome detail!
| Rating: | |
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| Packages: | Deluxe Tour with Ticket [Jan - Mar] |
| Attended as: | Friends |
| Posted on: | 2023/05/31 |
| Activity Date: | 2023/03/08 |
Reviewed by: Kara
Can't go wrong with a nice evening on the gorgeous Waikiki shores!
| Rating: | |
|---|---|
| Packages: | Pacific Star Dinner Buffet, Polynesian Show & One Cocktail |
| Attended as: | Couples |
| Posted on: | 2023/05/31 |
| Activity Date: | 2023/03/05 |
Reviewed by: Kara
Really delicious food and friendly staff! Thank you for the great evening.
| Rating: | |
|---|---|
| Packages: | Pacific Star Dinner Buffet, Polynesian Show & One Cocktail |
| Attended as: | Friends |
| Posted on: | 2023/05/31 |
| Activity Date: | 2023/01/15 |
Reviewed by: Lekeith
It was a nice experience. It was a bit crowded so didn't feel as intimate as I expected.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2023/05/31 |
| Activity Date: | 2023/05/29 |
Reviewed by: Kara
Great night for the full family, tons of laughter and smiles from the kids!
| Rating: | |
|---|---|
| Packages: | Original Package with Transportation: 2 Drinks & Shell Lei |
| Attended as: | Families |
| Posted on: | 2023/05/29 |
| Activity Date: | 2022/12/27 |
Reviewed by: ann
Since I came all the way to Hawaii, I wanted to fully enjoy a hula show, so I participated. I don't have a strong interest in dance, so I chose a show that combines hula with rock to avoid getting bored.
I'm not very familiar with Elvis or Michael, but they sang songs that everyone has heard of, so I had a great time. The fire dance was also impressive.
However, the air conditioning in the venue was too strong, and I regretted wearing light clothing. I ended up getting cold and had to go to the restroom halfway through. It's essential to prepare for the cold, especially for your feet.
せっかくハワイに来たのでしっかりフラのショーを鑑賞してみたいと思い参加。元々ダンスに興味があるわけでもないので、フラだけでは飽きてしまうかなとロック融合のショーを選びました。
エルビスもマイケルも詳しくはありませんが、誰もが耳にしたことのある曲を歌ってくれたので楽しめました。ファイヤーダンスも見応えありました。
ただ会場の冷房が効き過ぎていて、薄着で行ってしまったので後悔。冷えてしまって途中トイレに立ってしまいました。特に足元の冷房対策は必須です。
Thank you very much for attending the Rockafura Rockin' Show. We are very pleased to hear that you enjoyed performances by Elvis, Michael, and the fire knife dancers. We sincerely look forward to your next visit to Hawaii.
この度はロッカフラ ロッキンショーにご来場頂きまして、誠に有難うございます。エルビスやマイケルそして、ファイヤーナイフなど楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご来場頂けますよう、スタッフ一同心よりお待ち申し上げます
| Rating: | |
|---|---|
| Packages: | ショーチケット |
| Attended as: | Families |
| Posted on: | 2023/05/28 |
| Activity Date: | 2023/05/17 |
Reviewed by: DKH
Secret Island is a very special place for our family. my daughter got a wedding in Moli'i garden and secret island during Covid.
we have a wonderful memory of her wedding with our closed family and friends only under 20 people.
it was a magical experience,so we had been always talking how we can go back to the island.
and we finally planned a family trip to Hawaii this spring, and we have been searched many different websites which offers a tour to the secret island.
this website did not have many reviews compared to other major travel websites, but their prices were the best so we decided to give it a shot.
and the decision was the best!
the reservation process, confirmation, instructions and everything was GREAT!
it was a little bit of cold and rainy day so we were the only group going to the island that day. we basically rented the entire island to ourselves.
we highly recommend this webstie for Kualoa ranch tour!
| Rating: | |
|---|---|
| Packages: | Kualoa Secret Island Full Day Tour with Picnic Lunch |
| Attended as: | Families |
| Posted on: | 2023/05/28 |
| Activity Date: | 2023/05/02 |
Reviewed by: フーさん
The dinner show at the Royal Hawaiian Center in Waikiki, which is within walking distance from nearby hotels, was fantastic. We enjoyed the food and drinks, had a great time, and took memorable photos.
近くのホテルからも歩いて行けるワイキキのロイヤルハワイセンター内でディナー付きのショーは、食べて飲んで楽しんで思い出の写真も撮れて最高でした
Thank you very much for attending the Rockafella Original Waikiki Luau Buffet & Show. We are very pleased to hear that you enjoyed your experience. We are also delighted that you were able to take memorable photos. We sincerely look forward to welcoming you back when you visit Hawaii again.
この度はロッカフラ オリジナルワイキキルアウブッフェ&ショーにご来場頂きまして、誠に有難うございます。楽しめて頂けたご様子で、私共も大変嬉しく思っております。思い出の写真が撮れたことも大変嬉しく思っております。またハワイにお越しの際には、ご来場頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | 【4/1~5/10の期間限定!お得な家族割】ビュッフェディナー(2階席) |
| Attended as: | Couples |
| Posted on: | 2023/05/28 |
| Activity Date: | 2023/05/07 |
Reviewed by: フーさん
I make a reservation every time I come to Hawaii. Especially while waiting for the sunset, enjoying my favorite sparkling wine, Hawaiian beer, and cocktails is the best.
ハワイに来る度に予約してます
特にサンセットを待ちながらゆっくり好きなスパークリング、ハワイビール、カクテル三昧は最高です
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Couples |
| Posted on: | 2023/05/28 |
| Activity Date: | 2023/05/04 |
Reviewed by: Kelly
We enjoyed our half-day experience. As tourists, the Secret Island experience was nice because it satisfied my desire to do kayaking and paddle boarding. The beach was nice for young kids because they had supplies to build sand-castles, however that is the most of what my young children really enjoyed. In retrospect, most of the activities there would be best for older children and teenagers to really enjoy. For families with younger children, it may be best to buy some sand toys and head to a local beach.
| Rating: | |
|---|---|
| Packages: | Kualoa Secret Island Half Day Tour |
| Attended as: | Families with Young Children |
| Posted on: | 2023/05/27 |
| Activity Date: | 2023/05/05 |
Reviewed by: Milanie
What disappointed me with this trip was the last minute change of pick up to another location due to an event but after careful observation, that said event does not affect the area where we were at because a lot of other tour companies are picking their guests in front of our hotel. Despite my plea, it wasn't attended to. The staff and Manager were stern not to accommodate a simple request.
| Rating: | |
|---|---|
| Packages: | Arizona Memorial Tour & Honolulu City Highlights [10:45 AM] |
| Attended as: | Couples |
| Posted on: | 2023/05/27 |
| Activity Date: | 2023/05/06 |
Reviewed by: MMM
There were few customers, and the wait time wasn't too long, but there were less than half of the available slides, which was unsatisfactory.
Still, I think it was good that the kids were having fun on the available slides.
Since meals weren't included, I ordered lunch from the concession stand, but the fries were salty and the hot dog was average. I understood that food at places like this tends to be expensive, but the quality was low. Moreover, even though I ordered five items and paid for them, one item didn't arrive. Normally, when paying by credit card, I would expect a receipt, but since they took the receipt when I picked up the food, I couldn't report that one item was missing.
I think the facility itself is a fun place to spend time, but if they are going to charge high prices, they should improve the quality of their staff a little more.
お客様は少なく待ち時間もさほどなかったのですが、空いているスライダーが半分以下で満足のいくものではなかったです。
それでも子ども達は空いているスライダーで楽しそうにしていたので良かったと思います。
食事がついていなかったので、売店で昼食を頼みましたがポテトはしょっぱくホットドックも普通で、こういう場所の食事なので高いのは分かっていましたが、クオリティーは低いです。しかも5つ頼んで料金も支払ったのに1つ来ませんでした。クレジット払いで普通は控えがあると思いますが、食事を受け取る際に控えを持っていかれた為レシートが手元になく頼んだものが1つ来ていないと言うことも出来ませんでした。
施設自体は楽しく過ごせる所だと思いますが、高い料金をとるならもう少しだけでもスタッフのクオリティーをあげた方がいいと思います。
| Rating: | |
|---|---|
| Packages: | 1日券(2024年3月まで) |
| Attended as: | Families |
| Posted on: | 2023/05/27 |
| Activity Date: | 2023/05/05 |
Reviewed by: Jen
The crew was very knowledgeable and friendly! Lunch was delicious. Fun to meet other people from all over.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2023/05/27 |
| Activity Date: | 2023/05/04 |
Reviewed by: Yoko
The crew was very friendly and helpful. I learned a lot about Hawaiian culture from them.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Solo Travelers |
| Posted on: | 2023/05/27 |
| Activity Date: | 2023/05/17 |
Reviewed by: Paula Nolan
The Chief was so funny and endearing.
The dancers were fabulous as were the fire dancers.
| Rating: | |
|---|---|
| Packages: | Aloha Experience Package: Wing Seating, Shell Lei Greeting & 1 Drink |
| Attended as: | Families |
| Posted on: | 2023/05/27 |
| Activity Date: | 2023/05/25 |
Reviewed by: 千枝姐さん
The sea felt great and I was excited. Unfortunately, I didn't get to see any whales, but that's okay. I enjoyed it as if I were on a cruise.
海が気持ちよく行きはワクワク
残念ながらクジラは会えませんでしたが仕方ないですね。
クルージングをしたつもりで楽しみました
| Rating: | |
|---|---|
| Packages: | 午前プラン<送迎付き> |
| Attended as: | Couples |
| Posted on: | 2023/05/26 |
| Activity Date: | 2022/12/10 |
Reviewed by: Grecia Garcia
If I get the opportunity to come back 2,3,4 times, I’d do it. Enjoyed my time here!
| Rating: | |
|---|---|
| Packages: | Islands of Polynesia Admission, Gateway Buffet Dinner & "HA Breath of Life" Show |
| Attended as: | Couples |
| Posted on: | 2023/05/23 |
| Activity Date: | 2023/05/22 |
Reviewed by: Richard
Ride to the ship was ok. Getting onboard was good. Overall food on deck 2, roast beef menu was subpar. Not good enough to want seconds. Wife and I felt this excursion was way too long. Especially being on the water got boring and we love the water. Sorry but the entertainment was that exiting. We were just counting down the minutes to get off the ship. The staff was nice and accommodating but the overall feeling of wanting to stay on the ship died off after the first hour on board.
| Rating: | |
|---|---|
| Packages: | Pacific Star Dinner Buffet, Polynesian Show & One Cocktail |
| Attended as: | Couples |
| Posted on: | 2023/05/22 |
| Activity Date: | 2023/05/19 |
Reviewed by: Andrew Kaylor
Outstanding food and drink along with spectacular views of Waikiki at sunset. Service was great and the show was very upbeat and both entertaining and educational. Would do this dinner cruise on future visits. Easy to book, our bus driver was on time and educated us about different places along the way to the ship.
| Rating: | |
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| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2023/05/20 |
| Activity Date: | 2023/04/26 |
Reviewed by: Michael C.
I lived in Hawaii, and have been to PCC several times. I love it every time I go. Whenever I have a newcomer to Hawaii, I take them there or recommend it to them and I recommend it to you all. Also, I advise getting the Luau and show package for the whole experience.
| Rating: | |
|---|---|
| Packages: | Islands of Polynesia Admission, Gateway Buffet Dinner & "HA Breath of Life" Show |
| Attended as: | Families with Young Children |
| Posted on: | 2023/05/20 |
| Activity Date: | 2023/05/02 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
We apologize for the significant time it took to guide you to your seat due to a reservation-related mistake. We will be in contact with the general manager to provide training to all staff for the enhancement of our customer service in the future. Thank you for your feedback; we would like to take this opportunity to continuously strive for improvement.
ご予約関係のミスとゆうことで、お席に案内するのに 大変時間が掛かったことをお詫びいたします。総支配人と連絡を取り今後のカスタマーサービス強化のための指導をすべてのスタッフにしていく予定です。今回のお声を有難うございます、これを機会に常に改善できるよう心がけていきたいと思っております。