Reviewed by: Jo and Russ
This company was everything they said. On time with an accurate description and follow through of the tour. Professional all the, from booking to the day of tour.
| Rating: | |
|---|---|
| Packages: | Helicopter & Volcanoes National Park |
| Attended as: | Couples |
| Posted on: | 2017/02/19 |
| Activity Date: | 2017/01/28 |
Reviewed by: ホノルル在住のカズ
This is completely unacceptable. It's understandable that we couldn't see any whales, but the complete lack of announcements was extremely unkind. The worst! When I called to reboard, the rude response from the Japanese staff was the lowest! If there was even one thing to praise, I would mention it, but there is absolutely nothing, only criticism! I am very disappointed.
全く話にならない。クジラは見られなかったのは、そういうのはしょうがない事だが、アナウンスが全くなくて、不親切極まりない。最低!電話で再乗船申し込みをしたら日本人の感じの悪い対応は最低!一つでも褒める事があれば書くけど、全くなくて貶すだけ!非常に残念に思う。
| Rating: | |
|---|---|
| Packages: | ホエールウォッチ+カルチャー体験+昼食<2020年12月31日まで> |
| Attended as: | Couples |
| Posted on: | 2017/02/19 |
| Activity Date: | 2017/02/16 |
Reviewed by: Judith
Great things were the weather, water and warmth of the staff. Whale sightings were unfortunately few and at a great distance such that mostly splashes and puffs of water were seen only. Boat was nice, top deck offers the best views. Kids had fun.
| Rating: | |
|---|---|
| Packages: | 2.5-hour Afternoon Premier Cruise |
| Attended as: | Families with Young Children |
| Posted on: | 2017/02/19 |
| Activity Date: | 2017/01/25 |
Reviewed by: はんぺん
Since it's late January, it feels a bit cold when there's wind, but the weather was nice on the day we went, and with the sunshine, we had a great time. It was also not crowded, so we could ride the thrill rides multiple times without much waiting (I even got sore muscles from climbing the stairs too much). Everyone, from kids to adults, was extremely satisfied with the thrilling experiences and atmosphere! There wasn't enough time to do everything. I definitely want to go again on my next trip to Hawaii.
1月下旬なので風があると少し寒く感じますが、行った日は天気も良く、日差しがあったので十分楽しめました。また、空いていたのでほぼ並ばずに絶叫アトラクションに何度も乗れました(階段を上り過ぎて筋肉痛になるくらい) 体験した事のない絶叫と雰囲気に子供から大人まで大満足‼時間が足りないくらいです。次のハワイ旅行でも絶対に行きたいです
Aloha,
Thank you for your valuable feedback.
We look forward to your next visit.
Aloha,
貴重なご意見を頂きありがとうございました。
またのお越しをお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | 1日券 |
| Attended as: | Families |
| Posted on: | 2017/02/18 |
| Activity Date: | 2017/01/26 |
Reviewed by: mike
Great time saw lots of turtles and fish also sailed alittle
| Rating: | |
|---|---|
| Packages: | Snorkel Cruise (100% Capacity) |
| Attended as: | Couples |
| Posted on: | 2017/02/18 |
| Activity Date: | 2017/01/23 |
Reviewed by: jiji
Perhaps due to eating French and Italian food for several days in a row, I felt a bit sluggish. The main meat dish also didn't quite suit my taste, but the service was attentive.
連日フレンチやイタリアンを食べたせいか、少しもたつきました。
メインの肉料理も、いまいち私の口には合いませんでしたが、接客は丁寧にしてくださいます。
| Rating: | |
|---|---|
| Packages: | ディナープラン(Bコース) |
| Attended as: | Couples |
| Posted on: | 2017/02/18 |
| Activity Date: | 2017/01/23 |
Reviewed by: よしあき
The price is a bit high, but I was very satisfied with the breakfast and whale watching. It was a bit cold in January, so I think it's a good idea to bring a hoodie or something similar.
少々値段ははりますが、朝ごはん、ホエールウォッチング大満足です
一月でしたので少々寒かったです。
パーカーなど持って行くといいと思います
Thank you very much for participating in our cruise. We are very pleased to hear that you thoroughly enjoyed the whale watching. As you mentioned, January can have some cold days, so we recommend bringing a jacket. All of our staff are looking forward to your next visit.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
ホエールウォッチングを十分にお楽しみいただけました様で大変嬉しく思います。
お客様の仰る通り、一月は気温が低い日がございますので、上着をお持ちいただけたらと思います。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | ホエールウォッチ+朝食<2020年12月31日まで> |
| Attended as: | Families |
| Posted on: | 2017/02/18 |
| Activity Date: | 2017/01/27 |
Reviewed by: applebunny
I was very excited to see a real whale right in front of my eyes for the first time. Since the tour was in English, there were many things I didn't understand, but overall, I was satisfied with the tour.
初めて自分の目で本物の鯨を目の前で見れて、とても興奮しました。
英語案内だったので、わからないことも多々ありましたが、
ツアー自体は問題なく満足できました。
Thank you very much for joining our cruise. We are very pleased to hear that you enjoyed whale watching. We will share your feedback regarding the announcements internally. Thank you for your valuable input. All of our staff look forward to welcoming you again.
Star of Honolulu
私共のクルーズにご参加頂き、誠に有難うございました。
クジラの観測をお楽しみいただけました様で大変嬉しく思います。
アナウンスに付きましては、お客様のご意見を社内で共有させていただきます。
貴重なご意見有難うございました。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | ホエールウォッチ+カルチャー体験<2020年12月31日まで> |
| Attended as: | Friends |
| Posted on: | 2017/02/17 |
| Activity Date: | 2015/02/08 |
Reviewed by: Kelly Shepherd
We had an awesome time and even though I originally dreaded the bus ride it was actually a lot of fun. Our guide, Kai, was so helpful and we had a blast with him. I highly recommend this luau and your services.
| Rating: | |
|---|---|
| Packages: | Deluxe Package with Table Service Dinner (Front Stage or VIP Royal Box Seating) |
| Attended as: | Couples |
| Posted on: | 2017/02/17 |
| Activity Date: | 2017/02/14 |
Reviewed by: さとはる
I was torn about which boat to choose, but since I had already taken a dinner cruise on the Star of Honolulu, I opted for the slightly smaller Majestic. The weather was nice, and the contrast between Diamond Head and the ocean was beautifully visible.
After heading out for a while, I spotted a whale's spout and was able to see its back and tail. After that, I saw quite a few spouts, but I couldn't confirm their full appearance. The boat was rocking quite a bit, and it seemed like many people were feeling a bit worn out, so it might be a good idea for those who are prone to motion sickness to take some medication beforehand. I bought motion sickness pills at ABC and was fine. If you're worried about foreign medication, it's better to bring extra from Japan!
どの船にするか悩みましたが、スターオブホノルル号にはディナークルーズで乗ったので、少し小さめのマジェスティック号にしました。天気も良く、ダイヤモンドヘッドと海のコントラストがキレイに見えました。
沖に出てしばらくすると、クジラの潮吹きが見え、背中、尾びれと見ることが出来ました。その後は潮吹きは結構見えましたが、姿を確認するまでには至りませんでした。結構揺れが激しく、ぐったりしている方も多かった様なので、酔いやすい人は薬を飲んでいった方が良いようです。私はABCで酔い止めを買って飲んだので大丈夫でした。海外の薬が不安なら日本から多目に買っていった方がいいですよ!
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Couples |
| Posted on: | 2017/02/17 |
| Activity Date: | 2017/02/13 |
Reviewed by: TAMA
The water was quite murky.
Snorkeling was a fun experience, different from usual.
Turtle watching was more enjoyable than I imagined.
Next time, I want to go when the sand is out.
くるびしくらい海水はありました。
シュノーケルはいつもと違う体験で楽しかったです
ウミガメウオッチングも想像より楽しかったです
今度は砂が出ているときに行きたいです
| Rating: | |
|---|---|
| Packages: | 軽食付きプラン |
| Attended as: | Friends |
| Posted on: | 2017/02/16 |
| Activity Date: | 2017/02/10 |
Reviewed by: aaayaaa
This was my second time using the service, and I booked the shuttle. I really enjoyed the pool, and it was very helpful to be picked up from a nearby hotel. I definitely want to use it again!
2度目の利用で送迎ありを申し込んだのですが、プールも本当に楽しめたし近くのホテルでピックアップしてもらえるのが本当に助かります。
また是非利用したいと思います!!
Aloha,
Thank you for your valuable feedback.
アロハ、
貴重なご意見を頂きありがとうございました。
| Rating: | |
|---|---|
| Packages: | 1日券 |
| Attended as: | Friends |
| Posted on: | 2017/02/16 |
| Activity Date: | 2017/01/20 |
Reviewed by: T.T.
I had a tour scheduled to arrive at Honolulu Airport on February 7th at 7:30. Since I couldn't check into the hotel until after 1 PM, I was wondering what to do because of jet lag, when I found this tour departing at 12:00. I was picked up from the airport around 9:00 and took the Red Line to Aloha Tower, where I boarded the ship without any issues. I'm glad I was able to make good use of my time.
二月7日、7:30にホノルル空港に到着予定のツアーでした。ホテルには午後1時過ぎでないと入れないとの事でしたので、時差ぼけだし、どうしようかと思っていたところ、12:00発のこのツアーを見つけました。空港からホテルに送ってもらったのが、9:00頃で、レッドラインで、アロハタワーに行き無事乗船しました。有効な時間の使い方が出来て良かったです。
Thank you very much for boarding with us. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度は、ご乗船頂きまして、誠にありがとうございます。また、ハワイにお越しの際には、ご乗船頂けます様、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | ホエールウォッチ+カルチャー体験+昼食<2020年12月31日まで> |
| Attended as: | Couples |
| Posted on: | 2017/02/15 |
| Activity Date: | 2017/02/07 |
Reviewed by: ねここ
I participated in March, and on that day, the guide mentioned it was colder than winter. Indeed, it was tough on the boat without something to wear over. Of course, the sea was cold as well, but I joined the snorkeling. Instead of snorkeling individually, everyone lined up and swam back and forth. With that many people, I suppose it can't be helped. Next time, I want to join on a day with better weather and also consider the tides. On that day, the water level was up to my knees.
3月に参加したのですが、この日はガイドさんが冬より寒いと仰ってました。
確かにボートのうえは、羽織る物がないと辛かったです。 勿論海も寒かったですが、シュノーケルにも参加。各自テキトーにシュノーケルではなく、みんな並んで列を作って泳ぐ→戻る。あれだけの人数がいたら仕方ないのかと思いますが。次回はもっと天気の良い日、また潮の満ち引きも考えて参加したいです。この日は膝した位まで水位ありました。
| Rating: | |
|---|---|
| Packages: | 軽食付きプラン |
| Attended as: | Families |
| Posted on: | 2017/02/15 |
| Activity Date: | 2016/03/19 |
Reviewed by: んんん
I participated with a friend.
We didn't see any whales.
Therefore, they were distributing re-boarding tickets towards the end of the cruise (it's a system where you have to go get it yourself, so be careful not to forget!).
Although we didn't see any whales, I had fun just being on the boat!!
However, since it was just simple scenery unless any creatures appeared, I noticed a few children looking bored.
It might be a bit tricky for those with small children...
After disembarking, there was someone who seemed to be the captain, and I was able to take a photo with him (^V^).
I was grateful that he was friendly and posed for the picture.
友人と参加しました。
クジラは見られませんでした。
そのため、クルーズの終わりごろに再乗車券を配布していました(自分でもらいに行くシステムなので忘れないように注意!)。
クジラは見られませんでしたが、私は船に乗るだけで楽しかったです!!
しかし、生き物が出ない限り単純な風景が続くだけなので、退屈そうにしているお子さんがチラホラいました。
小さいお子さんがいらっしゃる方は微妙かもしれません…
下船後、船長さんらしき方がいらっしゃったので一緒に写真を撮っていただきました(^V^)
気さくに写ってくださってありがたかったです。
Thank you very much for boarding with us. We are sorry to hear that you didn't see any whales! However, we are very pleased to know that you enjoyed your experience. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度は、ご乗船頂きまして、誠にありがとうございました。鯨は見れなかったとの事、申し訳ありません!!でも、楽しんで頂けたご様子で、私どもも大変嬉しく思っております。また、ハワイにお越しの際には、ご乗船頂けます様、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | ホエールウォッチ<2020年12月31日まで> |
| Attended as: | Friends |
| Posted on: | 2017/02/14 |
| Activity Date: | 2017/02/03 |
Reviewed by: ギャバンス西原
As the title suggests, whether you can see a jump depends on luck at that moment. After waiting for two hours, I finally caught a glimpse of a dorsal fin and saw it spouting water, but I couldn't help but wish to see a more spectacular sight like in the photos. Still, when I spotted it, I was simply thrilled to see it!
Also, if you are prone to motion sickness, it's definitely better to take some medication beforehand. (I usually don't get motion sickness, but I felt a bit queasy...)
I might have just been unlucky, but I think it's better to approach it with the mindset of "I might see a whale during the cruise, how lucky!" rather than "I will definitely see a whale!"
If I could wish for something, it would be great to have more events on the boat, like experiences with Hawaiian instruments, songs, the meaning of hula dancing, and how to move your hands, etc. There seems to be a lack of connection with the participants.
タイトル通りです。ジャンプが見られるかどうかはその時の運次第。
2時間待ってようやく海面から背びれがちらっと、潮を吹いているのが分かったという程度でしたので、思わず、写真のような姿が見たかったなぁと思いました。それでも、見つけた時はいたー!と単純に嬉しかったです。
また、乗り物酔いをする方は絶対に酔い止めを飲んでおいたほうがいいです。(普段乗り物酔いしない自分が少ししましたので。。。)
自分はたまたま運が悪かっただけかもしれませんが、「絶対クジラを見る!と意気込んで行く」というよりは、「クルーズ中にクジラが見えた、ラッキー」という感覚で行くくらいがちょうどいいかなと思いました。
欲を言えば、船の中でイベント毎がもっとあるとよかったです。例えばハワイの楽器体験・歌・フラダンスの意味・手の動かし方等々。参加者との連帯感にかける所がある。
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Friends |
| Posted on: | 2017/02/14 |
| Activity Date: | 2017/02/09 |
Reviewed by: David
The crew, the experience and the other people on board from around the world!! Would do it again in a heartbeat!
| Rating: | |
|---|---|
| Packages: | Snorkel Cruise (100% Capacity) |
| Attended as: | Families |
| Posted on: | 2017/02/13 |
| Activity Date: | 2017/02/10 |
Reviewed by: ぽにょ
I had an amazing time!
It was easy to catch the waves!
The slides were also a lot of fun.
I wanted to play even more.
There were quite a few Japanese people, so we chatted about whether we rode this or that.
The surfing experience seemed difficult.
すんごく楽しかった!
簡単に波に乗れた!
スライダーもとても楽しかったわ。
もっともっと遊びたかった。
日本人が結構いたので、コレ乗りました?とか話しながら。
サーフィンの体験は難しそうでした。
Aloha! Thank you for your valuable feedback. We look forward to your next visit.
アロハ!
貴重なご意見をありがとうございました。又のお越しをお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | 【無料特典付き】BBQランチ食べ放題付きプラン |
| Attended as: | Families |
| Posted on: | 2017/02/12 |
| Activity Date: | 2017/02/05 |
Reviewed by: johnschettko
Excellent Crew involvement, Breakfast was good. No Whale sighting due too choppy water and high winds.
| Rating: | |
|---|---|
| Packages: | Morning Whale Watching Cruise with Breakfast Buffet - Most Popular! (2 Hours) |
| Attended as: | Couples |
| Posted on: | 2017/02/11 |
| Activity Date: | 2017/02/06 |
Reviewed by: Renee
We took this tour to honor fallen military as we were all veterans. Also it was my brothers 40th wedding anniversary. It was very moving at Pearl Harbor and the drive up to the Punchbowl Cemetary was the icing on the cake. So much history on such a small island!!
| Rating: | |
|---|---|
| Packages: | Honolulu City Highlights & Pearl Harbor Visitor Center [9:00 AM] |
| Attended as: | Couples |
| Posted on: | 2017/02/11 |
| Activity Date: | 2017/01/17 |
Reviewed by: 素晴らしい風景
It was the original scenery of Hawaii.
The nature is abundant, and I was able to enjoy authentic hula dancing in the fern cave.
It was a wonderful experience.
ハワイの原風景、そのものでした。
自然が豊富で、シダの洞窟では、本場のフラダンスも堪能できました。
素敵な体験でした。
| Rating: | |
|---|---|
| Packages: | おすすめプラン(2018年3月31日までのご参加) |
| Attended as: | Families |
| Posted on: | 2017/02/11 |
| Activity Date: | 2017/01/28 |
Reviewed by: Cheryl Oltman
Loved it!!! Most Perfect wedding ever! The staff was amazing, dinner, everything was wonderful. Highly recommend this. Thank you so very much, loved it all. Cheryl
| Rating: | |
|---|---|
| Packages: | Nova Five Star: Steak & Lobster, Private Table, Drinks & Entertainment |
| Attended as: | Couples |
| Posted on: | 2017/02/10 |
| Activity Date: | 2017/02/03 |
Reviewed by: ちのね
I was fortunate to be surrounded by friendly staff, and I was able to visit the beautiful Heaven's Beach. It was a place I had wanted to go for a long time, and it truly was wonderful.
気さくなスタッフの方たちにも恵まれて、とっても幸せな天国の海に行くことが出来ました。天国の海には前から行ってみたくてやっと行けた場所が本当にすてきでした。
| Rating: | |
|---|---|
| Packages: | 【2016年12月31日まで】BBQランチ付きプラン |
| Attended as: | Friends |
| Posted on: | 2017/02/10 |
| Activity Date: | 2016/02/02 |
Reviewed by: Scott
the food was good and all the activities but after we finished eating it poured down rain .Those of us sitting out in the open tried to get to cover , There was room in a covered eating place and they would not let anyone in .After the rain quit then they provided ponchos for us ( a little too late )
Warm Aloha Scott,
Thank you for taking the time to share your experience with us. We are sorry to hear that it had poured down during the luau but according to Paradise Cove Luau, it is their operating procedure to for their staff to distribute ponchos to their guests.
We hope that on your next visit to Hawaii, the weather conditions will be better and the luau experience will be much more memorable.
Mahalo Nui Loa,
VELTRA Customer Support
| Rating: | |
|---|---|
| Packages: | Premium Orchid Package with Dinner Buffet - Most Popular! (Middle Seating) |
| Attended as: | Couples |
| Posted on: | 2017/02/08 |
| Activity Date: | 2017/02/05 |
Reviewed by: Frank
The food was good, the music was great, the entertainment was great, but I wish I would have purchased the better package. We were in an area with a bunch of younger tourists and we felt out of place.
| Rating: | |
|---|---|
| Packages: | Pacific Star Dinner Buffet, Polynesian Show & One Cocktail |
| Attended as: | Couples |
| Posted on: | 2017/02/07 |
| Activity Date: | 2016/11/16 |
Reviewed by: Frank
My wife and I had a great time. there was lots to do and the environment was very cool
| Rating: | |
|---|---|
| Packages: | Standard Package - Hawaiian Experience with Dinner Buffet (Wing Seating) |
| Attended as: | Couples |
| Posted on: | 2017/02/07 |
| Activity Date: | 2016/11/18 |
Reviewed by: しのぽん
We participated with our family of four, including elementary school students. We were worried about seasickness, but it was quieter than we expected, and we were totally fine. We saw a lot of sea turtles, and at the snorkeling point, there were many beautiful fish! The water at Angel's Beach came up to our knees, but it seemed like the kids were able to practice snorkeling, which was great. For lunch, the kids happily made their own hamburgers. However, it was cold when we got out of the water. But we warmed up with the hot cocoa that was provided. I recommend bringing a thick hoodie and a bath towel.
家族4人小学生を連れての参加でした。
船酔いを心配してましたが思ったより静かで全然大丈夫でした。海ガメもたくさん見れたし、シュノーケルポイントでは綺麗な魚がたくさん見れました!
天使の海は膝まで水がきてたけど、子供たちはシュノーケルの練習もでき良かったようです。
お昼のハンバーガー思い思いに作って子供たちは喜んでほうばっていましたね。
ただ海から上がると寒かった。でも用意して下さった温かいココアを飲んで持ち直しました。
バスタオル巻き巻き厚手のパーカーあたりを持って行くことをお勧めします。
| Rating: | |
|---|---|
| Packages: | BBQハンバーガーランチ付きプラン(2023年3月までの参加) |
| Attended as: | Families |
| Posted on: | 2017/02/07 |
| Activity Date: | 2017/01/13 |
Reviewed by: duck55
The quality of the performers' impersonations was surprisingly high, and the production was excellent, making it an enjoyable show overall. However, the group of guests in the front row was drunk, and it was very unpleasant that they kept crossing in front of me during the show, either to go to the restroom or for other reasons.
出演者のモノマネのクオリティが予想以上に高く、また、演出も素晴らしくてショーとしては十分楽しめました。ただ、前席の団体客が酔っ払っており、トイレに行くのか、ショーの真っ最中に代わる代わる目の前を横切って行くのが非常に不愉快でした。
Thank you very much for visiting us. We appreciate your valuable feedback. I will report it to the person in charge and we will work on improvements. We sincerely look forward to your visit again when you come to Hawaii.
この度は、ご来場頂きまして、誠にありがとうございました。貴重なご意見、ありがとうございます。責任者に報告し、改善したいと思います。また、ハワイにお越しの際には、ご来場頂けます様、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | ショーチケット(2階席) |
| Attended as: | Couples |
| Posted on: | 2017/02/07 |
| Activity Date: | 2017/01/16 |
Reviewed by: Jay Jay
This tour was very enjoyable. Even though we didn't get to see but one whale. The captain and crew made every effort to locate them. And we did encounter a whale but the whale didn't want to entertain us which is no fault of the crew. The boat ride itself was nice and relaxing. I would definitely do it again.
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| Packages: | 2-hour Morning Whale Watching Cruise |
| Attended as: | Friends |
| Posted on: | 2017/02/07 |
| Activity Date: | 2017/02/02 |
Reviewed by: Jerry
We celebrated our wedding anniversary last December 17, 2016 aboard the Star of Honolulu Sunset dinner cruise and it was a very memorable experienced we had. The ship was clean, foods were very good, staff are super friendly and attentive and the emcee and dancers are spectacular. Everyone participated either with singing or dancing. It's was just plain AWESOME, Thank You.
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| Packages: | Pacific Star Dinner Buffet, Polynesian Show & One Cocktail |
| Attended as: | Families |
| Posted on: | 2017/02/06 |
| Activity Date: | 2016/12/17 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you very much for participating in our cruise.
We are very sorry to hear that you were unable to fully enjoy our cruise.
We also apologize for the disappointment caused by our service.
We will report this matter to the manager and strive to improve our service in the future.
Thank you for your valuable feedback.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
私共のクルーズを十分にお楽しみいただけなかった事大変残念に思います。
また、サービス面で深いな思いをさせてしまった事、申し訳ございませんでした。
こちらの件に関しましては、マネージャーに報告させて頂き、今後のサービス改善に努めさせていただきます。
貴重なご意見有難うございました。
スターオブホノルル