Reviewed by: しだわ
Due to heavy rain, we couldn't see the whales.
The warranty period is until the end of April. Our family is scheduled to return the next day.
At the very least, the warranty period should be free‼️
We will not participate again.
大雨でクジラは見れず
保証期間は、四月いっぱい
次の日に帰国予定の我が家
最低でも、保証期間はフリーにすべき‼️
二度と参加しません。
| Rating: | |
|---|---|
| Packages: | 家族割引!ホエールウォッチ |
| Attended as: | Families |
| Posted on: | 2018/04/05 |
| Activity Date: | 2018/04/02 |
Reviewed by: otan123
Since I was planning to go to the North Shore in the afternoon, I chose this plan without a shuttle service. I arrived by rental car, and although there was no bench at the meeting point "Deli," the local staff were accommodating, so it wasn't a problem. I was worried about whether the tour would proceed due to the rain in the morning, but we only experienced a delay in preparation because of the rain, and we departed 15 minutes later with two boats. Everyone was Japanese, and it seemed that many participants were those who had taken the shuttle from Waikiki. Perhaps there was a Japanese-speaking guide. Despite the rain getting stronger at times, I didn't feel seasick, and we were able to see both sea turtles and manta rays. The water at Sandbar was about knee-deep, but I was very satisfied that we could land there. I didn't have high expectations for snorkeling, but there were life jackets available, so it was completely fine even if you couldn't swim. There were about 40 people swimming in lines along the coral reef, and since the time was limited and we swam the same route back and forth, it was crowded. My child was more concerned about bumping into the feet of the person in front or hitting the coral rather than looking at the fish, so it might have been better to wait on the boat. The participants were obedient to the instructions of the two Japanese female staff members, but one was kind while the other couldn't hide her condescending attitude. At the very beginning, when assigning guests to the boats, it seemed they didn't grasp the number of people who weren't participating via the shuttle bus, or perhaps their Japanese was actually limited. They acted arrogantly as if there were customers boarding without permission after exceeding the boarding limit, and after a debate about what was said, one of them yelled in Japanese, "Isn't it enough to just apologize?!" and then continued to assert herself in English towards her busy colleague, treating us as if we were completely at fault, which made for a rather strange experience in Hawaii. If there were English speakers present, that behavior wouldn't have happened. However, I have great respect for the local staff who worked hard without showing any displeasure in the rain. It seems there are no showers at the port, so I think it's better to prepare to return in wet swimsuits with towels and warm clothing. You can leave your belongings on the boat, but since there are no waterproof bags, it's also good to prepare for that.
午後にノースショアへ行く予定だったので、送迎ナシでこのプランを選びました。レンタカーで到着し、集合場所の「Deli」のベンチはなかったですが、現地のスタッフが対応してくれて問題なかったです。朝から雨で催行されるのか不安でしたが、雨で準備が遅れただけで二船で15分後に出航しました。全員日本人で、ワイキキからの送迎による参加の方が多かったようです。もしかしたら日本語ガイド付きだったのかもしれません。ときおり強くなる雨の中、酔う事もなく、ウミガメもマンタも見られて、サンズバーは膝ぐらいでしたが、上陸出来て大満足です。シュノーケリングはあまり期待してなかったのですが、ライフジャケットがあり、泳げなくても全然大丈夫です。40人ぐらいでサンゴ礁に沿って数列で泳ぐ形でしたし、時間も限られ往復同じ経路を泳ぐため混みこみで、前の人の足があたるか、サンゴに足が当たるかに気をとられ、魚を見るよりそちらを気にして子供は怖がっていました。船で待っていても良かったかもしれません。参加者の皆さん、素直に二人いる日本人?女性スタッフの言うことに従っておられましたが、一人は親切、一人は上からな態度が隠せないスタッフでした。最初どちらの船に客を割り振るかの時点で、送迎バスで参加していない人の人数を把握していないのか、日本語が実は不自由なのか、乗船制限を超えて割り振った挙句、勝手に乗り込んでいる客がいるかのように横柄に振る舞い、言った言わないの水かけ論の後、謝ればいいんでしょ!と日本語でわめき、その後も忙しく準備している同僚に対し英語で自己主張し、こちらに全部非があって、完全に変な客扱い・発言で、ハワイに来て違った意味で興味深い体験でした。英語圏の人がいたらあの振る舞いはないでしょうね。でも雨の中嫌な顔一つ見せず頑張っていた現地スタッフの方たちの働きには頭が下がりました。港にはシャワーがない様子なので、タオルや防寒具など濡れた水着のまま帰る準備をしておいた方が良いと思います。荷物は船に残しておけますが、防水バッグ等はないのでそちらの準備もしておくと良いです。
| Rating: | |
|---|---|
| Packages: | 軽食付きプラン |
| Attended as: | Families |
| Posted on: | 2018/04/05 |
| Activity Date: | 2018/04/02 |
Reviewed by: otan123
It was raining in the morning, and the venue was changed, making it very difficult for non-staying guests at Hilton Hawaiian Village to find the location! However, while wandering around, we noticed more and more groups who seemed to be lost like us, and we all searched together, which eased our anxiety. Among them, a family from NJ seemed to be staying in the tower with the ballroom after the change, and although it was unrelated to the show, the concierge we asked at the hotel was not very helpful. The venue felt like a large wedding hall and had a smaller number of attendees, but we had seats in the front center, where we could closely watch lei-making and even get temporary tattoos done by magicians. The children had a great time as well. They came to our seats to take drink orders for three rounds, and we were allowed to go to the buffet first, with both the food and desserts being delicious. The show started quite early, so I was very grateful for the priority seating. Of course, we got to see an impressive show, and even though the rain in Hawaii had us feeling a bit down, we enjoyed a fun night with a fire show by three masters.
朝から雨が降っていて、場所が変更されての開催でしたが、ヒルトン・ハワイアン・ビレッジ非滞在者にはとても場所が分かりにくい!!しかし、うろついている間に、同じような迷子?グループが増えていき、みんなで探して不安がまぎれました。なかでもNJからお越しのご家族は、変更後のボルルームのあるタワーに宿泊していたらしく、ショーとは関係ないですが、質問したホテルのコンシェルジュが頼りなかったです。会場は大きな結婚式場みたいな感じで人数も少なめな感じでしたが、前方中央席で、近くでレイ作りや、マジックで入れ墨?を書いてくれたり、子供も多いに楽しんでいました。ドリンクも三杯分、きっちり席まで聞きに来てくれたし、バッフェも優先に取らせてもらえて、料理もデザートもおいしかったです。ショーは結構早く始まったので、優先で取れるのは大変ありがたいと思いました。もちろんばっちり迫力のあるショーが見られたし、雨のハワイではテンションも下がり気味でしたが、三人のマスターによるファイヤーショーも見られて、楽しい夜になりました。
| Rating: | |
|---|---|
| Packages: | ダイヤモンドプレミアシート<ステージ付近の席> |
| Attended as: | Families |
| Posted on: | 2018/04/05 |
| Activity Date: | 2018/04/02 |
Reviewed by: ヒロキング
I arrived at the meeting place 10 minutes late due to a misunderstanding about the meeting time. Naturally, the bus had already departed, so I took a taxi. It cost about 10,000 yen, so let's make sure not to be late for the bus next time.
The locker fee allows for multiple openings and closings in one day, costing $18 (to be honest, it's expensive).
The lunch set (without drinks) had about five options and was around $10. We went to buy it around 2 PM, so it was not crowded. Although we only had about five hours, we were able to see everything and were satisfied.
There are showers and changing spaces next to the restroom.
集合時間 まさかの勘違いで10分遅れて集合場所へ行きました。当然ながらバスは出発 タクシーで向かいました。10000円程かかったので
バス時間は遅刻しないようにしましょう~
ロッカー代1日何度も開け閉め可能 大18ドル (ハッキリ言って高いです)
ランチ セット(飲み物なし) 5種類程が 10ドル位 私達は時間をずらし2時ぐらいに買いに行ったので 空いてました。5時間位の時間でしたが
充分回りきれましたし 満足でした。
トイレの横にシャワーと着替えスペースあり。
| Rating: | |
|---|---|
| Packages: | 1日券 |
| Attended as: | Families |
| Posted on: | 2018/04/04 |
| Activity Date: | 2018/04/01 |
Reviewed by: けいちゃん
Since it was April 1st, I wonder if the whale season had already passed, as I couldn't spot any. It's disappointing.
However, I was able to see parasailing from the boat, and I enjoyed lunch while cruising, so that was nice.
Lunch was a buffet style, and I made my own ham sandwich, which was delicious along with the fruit.
It would have been amazing to see even a little bit of whales; I'm really disappointed.
4月1日だったので、くじらの時期を過ぎてしまったのか、発見できませんでした。残念です。
船からパラセーリングが見られたし、クルージングしながらランチが食べられたので、まあいいかな。
ランチは、バイキング形式で、自分でハムサンドイッチを作って食べました。フルーツもあって美味しかったです。
少しでもくじら見れたら、最高だったのに、本当に残念です。
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Families |
| Posted on: | 2018/04/04 |
| Activity Date: | 2018/04/01 |
Reviewed by: ゆりぱぱ
I participated with my 5-year-old and 3-year-old daughters. At first, they were a bit scared, but by the end, they were going up to touch the dolphins on their own and seemed very satisfied. We even got a photo of them kissing a dolphin, which I think made for a really memorable experience.
5歳と3歳の娘と参加しました。最初は恐る恐るでしたが、最後は自分からイルカにタッチしに行くようになり、大満足の様子でした。イルカとのキスの写真も撮れて、すごく思い出に残る経験ができたと思います。
アロハ、
ドルフィン・クエストを選んでいただきありがとうございます!お子様たちと一緒にイルカとの素晴らしい体験をされたと聞いて嬉しく思います。ドルフィン・クエストの使命は、インタラクティブなプログラムを通じて心と心をつなぐことですので、あなたの体験に関するフィードバックを心から感謝いたします。またご家族でお越しいただけることを楽しみにしています!
ドルフィン・クエスト・オアフよりマハロ!
Aloha,
Thank you for choosing Dolphin Quest! We are happy to hear you had a memorable experience with our dolphins with your young children. Our mission at Dolphin Quest is to touch hearts and minds through our interactive programs, so we sincerely appreciate your feedback of your experience. We hope to have your family back again soon!
Mahalo from Dolphin Quest Oahu!
| Rating: | |
|---|---|
| Packages: | 【貸切】イルカに触れる!プレミアム体験 |
| Attended as: | Families with Young Children |
| Posted on: | 2018/04/04 |
| Activity Date: | 2018/04/01 |
Reviewed by: Shaunna
We paid for shuttle service from the Sheraton and we arrived 5 mins before 11 which was pick up time. Every bus that pulled up I personally asked them where they were headed. By 11:30 I was getting concerned so I called the company. They said the bus arrived, called our names and waited 10 mins for us before leaving. Well that is just not the case. I was very upset and the women on the phone made it seem like I was at fault. We quickly got our car, speed over, almost didn’t make the boat.
| Rating: | |
|---|---|
| Attended as: | Families with Young Children |
| Posted on: | 2018/04/04 |
| Activity Date: | 2018/04/01 |
Reviewed by: バックパッカー6
I expected it, but I didn't see any whales at all. As others have mentioned, the air conditioning was too strong, and it was really cold. Just wearing a T-shirt feels like I might catch a cold in Hawaii. Be sure to bring something to wear over it. There was also a children's program to keep the kids entertained, but there were too few participants, so it seemed impossible for everyone to join (laughs).
予想はしてたもののホエールは一切見れませんでした。他の方も書いているとおり冷房が効き過ぎて寒すぎます。Tシャツ1枚ではハワイで風邪をひきそうです。羽織るものは必ず持参して下さい。子供を退屈させないために子供用プログラムも用意されていましたが、人数が少なすぎて全員参加はとてもムリそうでした(笑)
Thank you very much for participating in our cruise.
We are very sorry to hear that you were not able to fully enjoy our cruise this time.
We will share your comments internally and use them to help improve in the future.
Thank you for your valuable feedback.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
今回は十分に私共のクルーズをお楽しみいただけず、大変残念に思います。
頂きましたコメントは社内で共有させて頂き、今後の改善に役立たせて頂きます。
貴重なご意見有難うございました。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 家族割引!ホエールウォッチ+カルチャー体験<2020年12月31日まで> |
| Attended as: | Friends |
| Posted on: | 2018/04/02 |
| Activity Date: | 2018/04/01 |
Reviewed by: ゆきママ
The weather was perfect, but we couldn't see any whales. I was happy to have announcements in Japanese after getting on the bus, but on the return trip, there was nothing, and there were no coupons or anything for the next time in case we didn't see anything. I believe they mentioned that if we didn't see anything, we would receive a ticket to board again. What will happen with that? I returned home feeling unsatisfied. It's disappointing.
お天気は最高でしたが、クジラは見ることできませんでした。
バスに乗ってから日本語での案内もあり喜んでいましたが、帰りのバスでは何もなく、また見れなかった場合の次回のクーポン?的なものも一切ありませんでした。確か見れなかった時は再度乗船できる券をくださるとあったはず。
これってどうなるんでしょう。
腑に落ちない気分で帰国しました。残念です。
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Families |
| Posted on: | 2018/04/02 |
| Activity Date: | 2018/03/27 |
Reviewed by: たなか
I could see the whales, but they were far away, so it felt like, "Is this all there is?" However, the view of Waikiki and Diamond Head from the ocean was quite spectacular!
クジラは見えましたけど、距離が遠く、こんなもんかーって感じでしたね。
ただ沖からみるワイキキやダイヤモンドヘッドは、なかなかの絶景でしたー
Thank you very much for participating in our cruise. We are sorry to hear that you were unable to fully enjoy the whale watching, but we are very pleased that you enjoyed the views from the boat. We hope that next time you will be able to enjoy the whale watching as well. All of our staff look forward to welcoming you again.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
鯨の観測を十分にお楽しみ頂けなかった様ですが、船からの景色はお楽しみいただけまして、大変嬉しく思います。
是非次回は鯨の観測もお楽しみいただければと思います。
またのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | ホエールウォッチ<2020年12月31日まで> |
| Attended as: | Couples |
| Posted on: | 2018/04/01 |
| Activity Date: | 2018/03/08 |
Reviewed by: さにー
- To do the Flowrider, you need to buy a separate ticket in front of the lockers, but there are often no people around, so you might not be able to buy a ticket (however, when I happened to catch someone there, they surprisingly gave me a ticket for free).
- There are many other comments, but it's better to have lunch early (it's also good to secure a seat early, but be careful as the seats in the back are smoking areas).
- The ice cream is of poor quality, so it's better to skip it (the paper sticks to it).
- You can't slide on the Waimea Whirl (flush toilet type) and Big Kahuna without their respective special floats, which can be confusing (the one closer to the entrance is for Big Kahuna, and the one further back is for Waimea Whirl). By the way, for the Tornado, you get the float after going up.
・ダ フローライダーをやるためにはロッカー前で別途チケットを買う必要があるが、人がいないことが多くチケットが買えないことがある(でも、たまたまいた時に捕まえたら、なぜか無料でチケットをくれた)
・他にも書き込みは多いがランチは早めにとった方がいい(席も早めに押さえた方がいい、ただし奥の方の席は喫煙席になっているので注意)
・アイスはクオリティが悪いのでやめた方がいい(紙がくっついている)
・ワイメアワール(水洗トイレ系)とビックカフナはそれぞれ専用の浮き輪でないと滑れないので混乱する(入り口に近い方はビックカフナ用、奥にあるのがワイメアワール用)、ちなみにトルネードは上に上がってから浮き輪をもらう。
| Rating: | |
|---|---|
| Packages: | 【期間限定キャンペーン!】1日パス / 送迎付き |
| Attended as: | Families |
| Posted on: | 2018/04/01 |
| Activity Date: | 2018/03/29 |
Reviewed by: dunhill
The view was great, but there were no whales at the end of March. I heard that they have been decreasing recently. I received a voucher for my next visit, but it's only valid for 10 months, so I can't use it. It may not be anyone's fault, but I think it would be nice to have a little more traveler-friendly guarantees.
眺めは良かったのですが、3月末の時点でクジラはいませんでした。
最近は、減っているとの話もありました。
次回利用の券をもらいましたが、10ヶ月間のみ有効なので、使えませんね。。
誰の責任でもないかも知れませんが、もう少し、旅行者にやさしい保証があると良いと思います。
Thank you very much for joining our cruise. We are very sorry that you were unable to enjoy whale watching this time. We will share your comments regarding the boarding tickets internally and use them for future reference. Thank you for your valuable feedback. All of our staff look forward to welcoming you again.
Star of Honolulu
この度は私共のクルーズにお越し頂き、誠に有難うございました。
今回は鯨の観測をお楽しみいただけなく、大変残念に思います。
最乗船券に付きましては、頂きましたコメントを社内で共有させて頂き、
今後の参考にさせて頂きます。
貴重なご意見有難うござました。
またのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 家族割引!ホエールウォッチ |
| Attended as: | Families |
| Posted on: | 2018/04/01 |
| Activity Date: | 2018/03/29 |
Reviewed by: Sarah
The crew was friendly. We saw whales nearly the whole time we were on board. The cocktails were tasty and the entertainment was great. We will do this again with our family. Next time, we will do the food option. The kids wanted to eat as soon as they brought out the food.
| Rating: | |
|---|---|
| Packages: | 2.5-hour Afternoon Premier Cruise |
| Attended as: | Families |
| Posted on: | 2018/03/31 |
| Activity Date: | 2018/03/07 |
Reviewed by: キキ☆
The weather on the day of the tour was great, and the cruise was very enjoyable as it didn't sway at all. We saw whales several times, and dolphins swam alongside the boat, creating wonderful memories. I thought the meal would be a light snack, but it was quite substantial and delicious.
ツアーの日はお天気もよく、クルーズ中も全く揺れなくてとても楽しいクルーズでした☆
クジラも何度も出てきてくれたり、イルカが船の隣りを一緒に並走してくれたり、とってもいい思い出になりました(*^^*)食事ももっと軽食かと思っていたら、ボリュームもあって、美味しかったです☆
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Families with Young Children |
| Posted on: | 2018/03/31 |
| Activity Date: | 2018/03/08 |
Reviewed by: キキ☆
Both the dinner and the show were amazing! We had dinner with our reluctant child, but the staff were very kind and helpful. The dance in the show had a high quality, and it progressed at a good pace, so we never got bored!
ディナーもショーも最高でした☆嫌々期の子供も一緒にディナーでしたが、スタッフのみなさんがとても親切で助かりました(*^^*)ショーのダンスもクオリティーが高く、テンポよく進んだので飽きませんでした☆
Thank you very much for visiting us. We are very pleased to hear that you enjoyed your time here. We sincerely look forward to welcoming you again when you come to Hawaii.
この度はご来場頂きまして、誠に有難うございます。楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご来場頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | ビュッフェディナー(2階席) |
| Attended as: | Families with Young Children |
| Posted on: | 2018/03/31 |
| Activity Date: | 2018/03/08 |
Reviewed by: momo
It was very good.
I thought it would be nice if the comparison of the price list was a bit easier to read.
I really wanted to have dinner while watching the dance show, but it was a bit disappointing that we made a mistake with the reservation due to our oversight.
とても良かったです。
料金表の比較等をもう少し見やすくしてくれると良いなぁと思いました。
本当はダンスショー見ながらご飯食べたかったけど私達の見落としで間違えて予約してしまったのが少し残念でした。
Thank you very much for visiting us this time. We sincerely look forward to welcoming you again when you come to Hawaii.
この度はご来場頂きまして、誠に有難うございます。またハワイにお越しの際には、ご来場頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | ショーチケット(2階席) |
| Attended as: | Friends |
| Posted on: | 2018/03/31 |
| Activity Date: | 2018/03/07 |
Reviewed by: ひとりんご
It was my first time at the sandbar, and the guide provided thorough explanations, making it a very enjoyable experience. I was also lucky enough to swim with a sea turtle! The timing and weather weren't great, and the water was up to my thighs, so I would like to go again in the summer!
初めてのサンドバーですが、ガイドの方も色々丁寧に説明して下さりとても楽しめましたし、運良くウミガメと泳ぐこともできました!時期と天候があまりよくなく太ももあたりまで海水があったので今度は夏に行きたいと思います!
| Rating: | |
|---|---|
| Packages: | BBQハンバーガーランチ付きプラン(2023年3月までの参加) |
| Attended as: | Couples |
| Posted on: | 2018/03/31 |
| Activity Date: | 2018/03/06 |
Reviewed by: tsu
The staff also played with us, and although we didn't leave the sandy area, we had plenty of fun. The burger meat at lunch was the most delicious I had among all the food I tried in Hawaii. During snorkeling, we saw a turtle among the corals, which scared the kids, but it was an impressive experience.
スタッフの方々も一緒に遊んでくれて砂地は出て行かなくだけどたっぷり遊べました。
特にお昼のバーガーのお肉がハワイで色々食べた中で一番美味しかったです。
シュノーケリング中にもサンゴの中から亀がいて子供達は怖がってたけど感動しました。
| Rating: | |
|---|---|
| Packages: | BBQハンバーガーランチ付きプラン(2023年3月までの参加) |
| Attended as: | Families |
| Posted on: | 2018/03/31 |
| Activity Date: | 2018/03/28 |
Reviewed by: かなかなかな
Unfortunately, the weather was cloudy and cold on the day of the tour, which made the conditions less than ideal, but I thought the tour itself was very good. I can only imagine how much fun it would have been if it had been sunny!
Despite the weather bringing everyone's spirits down a bit, our guide Yuki's bright enthusiasm really lifted the mood. She was amazing. Looking back, I have nothing but good memories. I realized how much the experience can change depending on the staff. (The day before, on a tour with another company, both the weather and the guide were quite gloomy and terrible.)
The travel time, time to play at the sandbar, time to observe sea turtles, and time for snorkeling were all perfectly balanced, making it a tour that never got boring. I would definitely like to participate again.
The air conditioning on the bus to the destination was freezing, but the driver didn't turn it off. I hope this can be improved. On the way back, thanks to Yuki's help, it was comfortable. Thank you.
残念ながら当日は曇天で寒くて、条件は悪かったのですが、このツアー自体はとてもいいと思いました。晴れていたらどんなに楽しかったことか!
天気のせいで皆のテンションも下がり気味だったのに、ガイド役のyukiさんの明るい頑張りで、盛り上げてもらえました。すごい力量です。帰ってきてみればよい思い出ばかりです。スタッフさん次第で、ずいぶん変わるものだと思いました。(前日別の会社のツアーは、天気と一緒にガイドも曇り顔でひどかったです)
移動時間、サンドバーで遊ぶ時間、ウミガメを観察する時間、シュノーケルをする時間、どれもちょうどよく、飽きないツアーでした。また是非参加したいです。
行きのバスのエアコンが死ぬほど寒かったのに、ドライバーさんはオフにしてくれませんでした。改善してほしいです。帰りは、yukisanの口添えのおかげか快適でした。ありがとう。
| Rating: | |
|---|---|
| Packages: | BBQハンバーガーランチ付きプラン(2023年3月までの参加) |
| Attended as: | Families |
| Posted on: | 2018/03/31 |
| Activity Date: | 2018/03/23 |
Reviewed by: はるママ
The clouds were out, and the sea's transparency could have been a bit better, but the staff were cheerful and we had a great time. We played beach volleyball at the sandbar, and they taught us various photo poses and took lots of pictures, creating many wonderful memories! The hamburgers for lunch were very filling and delicious. My son was so satisfied that he even asked for a second helping. My daughter had an amazing experience when a sea turtle suddenly swam right in front of her while snorkeling, and I missed it, which I find quite envious. Thank you very much!
雲がでていて、海の透明度はもう少しでしたが、とにかくスタッフの皆さんが明るくて、楽しかったです。
サンドバーでビーチバレーをしたり、写真のポーズを色々教えてくれて撮ってくれて沢山の思い出をもらいました!ランチのハンバーガーは、とてもボリュームがあり美味しかったです。息子はなんとおかわりまてして大満足でした。
娘はシュノーケリングの際、突然目の前をウミガメが横切り最高だったようで、私は間に合わず羨ましい限りです。ありがとうございました!
| Rating: | |
|---|---|
| Packages: | BBQハンバーガーランチ付きプラン(2023年3月までの参加) |
| Attended as: | Families |
| Posted on: | 2018/03/29 |
| Activity Date: | 2018/03/26 |
Reviewed by: Howard
We took the Lunch cruise from the Hilton Pier on Waikiki beach to see the sea turtles, it was a great time to go out onto the water. Nice short ride out to the turtle area. The crew was fantastic, very informative and friendly. Gave great instructions on how to see the turtles and one of the crew members was in the water for assistance and to answer questions. After viewing the turtles they put the sail up and we sailed a little further out to sea and that was fun and exciting. Very nice lunch buffet and a few Mai Tais also made it a great time. Clean boat, great crew, nice lunch and got to swim with the Turtles! Will definitely do this cruise again when back on Waikiki.
| Rating: | |
|---|---|
| Packages: | Premium Package: Morning Turtle Snorkel Cruise with Lunch |
| Attended as: | Couples |
| Posted on: | 2018/03/28 |
| Activity Date: | 2018/03/19 |
Reviewed by: whale
The cruise was very good, but I didn't know who to ask for the ticket that you receive when you don't see any whales, so I ended up not getting it.
クルーズとしてはとても良かったのですが、くじらが見れなかった時にもらえる券が誰に聞いたらもらえるのかわからず、結局もらうことができませんでした。
Thank you very much for joining our cruise.
We are very sorry that you were unable to enjoy whale watching this time.
In cases where whales cannot be observed, our crew makes announcements on board and issues tickets, but we sincerely apologize that the announcement was not communicated effectively.
We hope you will come again on another occasion.
All of our staff are looking forward to welcoming you.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
今回は鯨の観測をお楽しみいただけませんでした事、大変残念に思います。
鯨が観測できなかった場合、クルーが船上でアナウンスをいたしまして、チケットを発行いたしますが、
アナウンスが十分に伝わらなかった事、誠に申し訳ございませんでした。
またの機会に是非お越し下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 家族割引!ホエールウォッチ |
| Attended as: | Families with Young Children |
| Posted on: | 2018/03/27 |
| Activity Date: | 2018/03/23 |
Reviewed by: Beth
The guide took us to unusual places that were just what we were looking for. Sean spent the day making sure we had the best experience ever.
| Rating: | |
|---|---|
| Packages: | 6 Hour - Full Day Package (up to 12 participants) |
| Attended as: | Couples |
| Posted on: | 2018/03/27 |
| Activity Date: | 2018/03/10 |
Reviewed by: はるる
I went on a cold, rainy day, but since I was going to get wet anyway, the rain didn't bother me. However, it was a cold day, and my third-grade son had purple lips... There were quite a few thrilling attractions that both kids and adults could enjoy together. Perhaps because it was raining, we were able to play a lot without waiting in line too much.
寒い雨の日に行きましたが、どうせ濡れるので雨でも平気でした。ただ寒い日だったので、小3の息子は唇が紫になっていました…
かなりスリリングなアトラクションが多くて子どもも大人も一緒に楽しめました。
雨だったからか、それほど並ばなくてもたくさん遊べました。
| Rating: | |
|---|---|
| Packages: | 【期間限定キャンペーン!】1日パス / 送迎付き |
| Attended as: | Families |
| Posted on: | 2018/03/27 |
| Activity Date: | 2018/03/22 |
Reviewed by: ひぐらし
On March 21, we hadn't been blessed with great weather, but this day was sunny. I couldn't contain my excitement when I saw the luxurious Star of Honolulu. We set sail! Out to Diamond Head. No whales. We desperately searched with many passengers. Unfortunately, the approximately two-hour voyage ended without sighting any. The view of Diamond Head from the sea was beautiful. I wish more information about the probability of sightings for this time of year had been provided the previous week.
3月21日、なかなかいい天気に恵まれてませんでしたが、この日は晴れました。豪華なスターオブホノルル号を見たとき胸の高鳴りを押さえられませんでした。出航!ダイヤモンドヘッド沖まで。いません。クジラいません。多くの乗船客とともに必死に探しました。むなしくも約2時間の航行終了。海からのダイヤモンドヘッドはきれいでした。この時期は前週での確率の情報をもっと提供してほしいものです。
Thank you very much for participating in our cruise. We are very sorry that you were unable to enjoy whale watching this time. Please do come back and give it another try. All of our staff look forward to welcoming you again.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
今回は鯨の観測をお楽しみ頂けなかった事、大変残念に思います。
是非またチャレンジしにいらして下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | ホエールウォッチ<2020年12月31日まで> |
| Attended as: | Families |
| Posted on: | 2018/03/26 |
| Activity Date: | 2018/03/21 |
Reviewed by: まめぼん
It's all about timing when it comes to seeing whales, so I understand that. However, it was mentioned that if we couldn't see them, we could create a lei or have a ukulele experience, but we didn't do that. That's not fair ( ´∵`) The buffet had a limited selection as well. I feel like I wasted my time...
鯨に会えるのはタイミングなので仕方ないですが、会えない時はレイの作成かウクレレ体験ができると書いてあったのに、してません。
嘘はダメでしょ( ´∵`)
ブュッフェ料理も品数が少ないし。
ムダな時間を使いました…
Thank you for using VELTRA.
However, we sincerely apologize for not being able to provide you with satisfactory service.
Please understand that the creation of leis and the ukulele experience you mentioned are activities conducted by other tour providers, not part of the whale watching you participated in.
Thank you very much for your valuable feedback despite your busy schedule.
VELTRA Customer Support Team
VELTRAをご利用いただき、ありがとうございます。
しかしながら、ご満足いただけるサービスを提供できませんでしたこと、心よりお詫び申し上げます。
ご投稿いただきましたレイの作成やウクレレ体験はご参加いただきましたホエールウオッチングではなく、
他催行会社様で実施しております内容でございますこと、ご了承ください。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム
| Rating: | |
|---|---|
| Packages: | 【期間限定ファミリーキャンペーン】通常プラン |
| Attended as: | Families with Young Children |
| Posted on: | 2018/03/26 |
| Activity Date: | 2018/03/21 |
Reviewed by: まめぼん
I was able to eat a lot of different things at the buffet ( '༥' )ŧ‹”ŧ‹”. I made a reservation for sunset, so the view from the window seat of the sunset over the yacht harbor was absolutely beautiful °ʚ(*´꒳`*)ɞ°. The Japanese staff were very kind to me (*ˊᗜˋ*)/ᵗᑋᵃᐢᵏ ᵞᵒᵘ*. They even offered my two children a free large cola, so our whole family was full and it was a great value, leaving us very satisfied °ʚ(*´꒳`*)ɞ°. I will use this place again next time ꉂꉂ(ᵔᗜᵔ*)笑.
ブュッフェで色々なものを沢山食べれました( '༥' )ŧ‹”ŧ‹”
サンセットの時間に予約したので窓際の席でヨットハーバーに夕日が最高にキレイでした°ʚ(*´꒳`*)ɞ°.
日本人の店員さんに優しくしてもらいました(*ˊᗜˋ*)/ᵗᑋᵃᐢᵏ ᵞᵒᵘ* 子供2人に特大コーラの無料サービスもしてもらい家族全員お腹いっぱいでコスパも良く大満足でした°ʚ(*´꒳`*)ɞ°.
次も利用しますꉂꉂ(ᵔᗜᵔ*)笑
| Rating: | |
|---|---|
| Packages: | 選べる無料特典付き!ディナー |
| Attended as: | Families with Young Children |
| Posted on: | 2018/03/26 |
| Activity Date: | 2018/03/21 |
Reviewed by: かずさん
It wasn't sunny, but I was able to see dolphins, and it was fun. If I have the chance, I would like to participate again.
晴天ではありませんでしたが、イルカも見ることができ、
楽しかったです。機会があれば、また参加したいと思います。
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2018/03/25 |
| Activity Date: | 2018/03/22 |
Reviewed by: hannst
I also booked through VELTRA, just like at Sandbar. I was able to enjoy the view of Waikiki from a different perspective while getting splashed by the waves out at sea. There was a nice white wine with a pleasant barrel aroma that I really liked, and I had a luxurious time. Thank you very much!
サンドバーと同じくVELTRAさんでお願いしました。沖で波のしぶきをかぶったり普段見ている方向からのワイキキ前景を眺める事ができました。ワインも結構好みの樽香のする白ワインがあり贅沢な時を過ごすことができました。有難うございました!
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2018/03/25 |
| Activity Date: | 2018/03/21 |
Reviewed by: たなつ
We participated as a couple. Unfortunately, the weather was bad on the day, and it was very cold, so we couldn't stay in the sea for long. However, thanks to the staff's fun talks, we were able to have a great time. There was a beach volleyball net set up at the sandbar, and I think it would have been even more enjoyable on a warm day. We did snorkeling near the coral, and since it was shallow, we could see many fish up close. There were also families with small children participating, and the kids were able to enjoy themselves safely, so I recommend this activity for families!
夫婦2人で参加しました。当日は生憎のお天気でとても寒かった為、海にながく入っていることができませんでしたが、スタッフさんの楽しいトークのおかげでワイワイ楽しく過ごすことができました。サンドバーにはビーチバレーのネットが張ってあり、暖かい日であれば更に楽しかっただろうなぁと思います。シュノーケリングは珊瑚の近くで行い、浅かったため近くで沢山の魚をみることができました。小さいお子さんを連れた家族も参加されており、お子さんも安全に楽しめていたので家族で参加されるのもオススメです!
| Rating: | |
|---|---|
| Packages: | 【2人目無料!】人数限定モニターツアー |
| Attended as: | Couples |
| Posted on: | 2018/03/25 |
| Activity Date: | 2018/03/08 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you very much for boarding with us this time. We appreciate your valuable feedback. We would like to work on improvements as a team for future challenges.
この度はご乗船頂きまして、誠に有難うございます。貴重なご意見、有難うございます。今後の課題として、スタッフ全員で改善に取り組みたいと思います。