Reviewed by: emi
I went on the last night in Honolulu.
All the dishes were very delicious, but the meat and foie gras were especially amazing. Personally, I found the final coffee to be very tasty, and honestly, I'm not good with coffee, but this time I felt it was delicious for the first time.
The portion sizes of the dishes were just right.
Also, the service was great; I didn't have to wait for the food, and they brought the next dish right after I finished, so I was able to enjoy my meal smoothly.
I would like to use this place again.
ホノルル最終日の夜に行きました。
どの料理もとても美味しかったのですが、肉とフォアグラは特に最高でした。あと個人的には最後のコーヒーがとても美味しくて、正直コーヒーが苦手なのですが、今回初めて美味しいと感じました。
料理のボリュームもちょうど良かったです。
あとサービスも料理は待たされることなく食べ終わったら次を持ってきてくれたのでスムーズに食事ができてよかったです。
また利用したいと思います。
| Rating: | |
|---|---|
| Packages: | ディナープラン(Bコース) |
| Attended as: | Solo Travelers |
| Posted on: | 2018/10/07 |
| Activity Date: | 2018/10/03 |
Reviewed by: うらら
I had a reservation, but I was seated close to the entrance as soon as I walked in. I thought the seats were better when I came without a reservation before.
The food is average. However, since the prices for individual dishes are high, I think the course is a better deal.
The couple next to me only had the main pasta and left.
The service was neither good nor bad; it was just average.
予約していたけど、入ってすぐの入り口に近い席でした。
以前予約なしで来たときの方がいい席だったなと思いました。
料理は普通ですね。
ただ、単品価格が高いのでコースの方がお得だと思います。
隣のカップルはメインのパスタのみで帰っていました。
サービスは可もなく不可もないといった感じで普通です。
| Rating: | |
|---|---|
| Packages: | ランチプラン |
| Attended as: | Couples |
| Posted on: | 2018/09/26 |
| Activity Date: | 2018/09/23 |
Reviewed by: モモちゃん
Thank you very much for your help.
I was disappointed that the guest I was looking forward to wasn't there on the day, but the band that performed was very good, and the food and atmosphere were excellent.
If I have the opportunity to go to Hawaii again, I would definitely like to use your services.
大変お世話になりました。
当日、目当てのゲストではなかったので残念でしたが、当日のバンドの方達もとてもよく、お料理、雰囲気とても良かったです。
またハワイに行く時がありましたら是非利用させていただきたいと思っております。
| Rating: | |
|---|---|
| Packages: | スタンダードメニュー<2021まで> |
| Attended as: | Friends |
| Posted on: | 2018/09/16 |
| Activity Date: | 2018/09/11 |
Reviewed by: Soleil
I was glad that I could make a reservation on this site, as other sites required a minimum of 12 people. The seats were in the second row, and I had a great view. There were three food options to choose from, including loco moco and fish and chips, and there were cocktails available as drinks. I was more than satisfied and full. I plan to make a reservation again next time.
他のサイトは12名以上でないと予約できませんでしたが、こちらのサイトで受け付けていただいてよかったです
席も2列目で、とても良く観覧できました
フードは3品から選べて、ロコモコやフィッシュ&チップスなどがあり、ドリンクはカクテルもあり、私は充分にお腹いっぱいになりました
また次回も予約しようと思います
| Rating: | |
|---|---|
| Packages: | スタンダードメニュー<2021まで> |
| Attended as: | Families |
| Posted on: | 2018/08/21 |
| Activity Date: | 2018/08/18 |
Reviewed by: たつお
It is a very elegant and authentic seaside French restaurant. Depending on the weather, the sunset is beautiful. The level of performance, such as salad preparation at the table and flambé, varies depending on the price and course.
とても上品で、本格的なシーサイドのフレンチです。天気によっては夕日が綺麗です。値段やコースによって、テーブルでのサラダ作りやフランベなどパフォーマンスのレベルが異なります。
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2018/08/17 |
| Activity Date: | 2018/08/08 |
Reviewed by: sat***
I made a reservation for dinner at Michel's as a gift for my son and his wife, who are getting married in the fall (they are already registered). I requested a table by the window, but unfortunately, it seems we were seated one table in. However, they mentioned that both the food and atmosphere were excellent, and the staff's service was wonderful. They also received a surprise dessert, making it a memorable trip. Next time, I would like to use it with my husband. Additionally, I made other reservations through Veltra, and everything was satisfactory. Thank you very much.
秋に挙式する息子夫婦(入籍済み)へのプレゼントとしてミッシェルズのディナーを予約しました。窓側の席をお願いしましたが残念ながら一つ内側だったようです。しかしながら、料理・雰囲気ともとてもよく、またスタッフの対応も素晴らしかったと申しておりました。また、デザートではサプライズの一品もいただいたとのことで、思い出に残る旅行になったようです。次回は私たち夫婦で利用させていただきたいと思います。このほかにもベルトラさんで予約をしましたが、すべて満足いくものでした。ありがとうございました。
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2018/08/14 |
| Activity Date: | 2018/08/08 |
Reviewed by: 匿名希望
I walked from the Royal Hawaiian Hotel where I was staying. It's a bit of a distance, but if you walk along Waikiki Beach while taking photos, it’s not too much of a hassle. I think it took about 15 minutes?
The open-air setting doesn’t have much air conditioning, but the atmosphere is fantastic. Since I made a reservation with a note for a birthday celebration, we got a window-side seat. The sunlight was a bit intense and it was hot, but the view was amazing, and a seal appeared from the beach along the way! Since it was Friday, we could also see the Hilton fireworks.
The waiter informed us about it and even took photos for us. All the dishes were delicious, and at the end, we received a dessert with a congratulatory message. The service was excellent, but the tip was definitely added on (laughs). If you want a special anniversary dinner or to feel luxurious, this is a wonderful restaurant.
宿泊しているロイヤルハワイアンホテルから徒歩で行きました。
少し距離はありますがワイキキビーチ沿いを歩いて写真を撮りながら行けばそこまで苦にはなりません。15分くらいだったかな?
オープンエアーでクーラーはさほど効いていませんが雰囲気は最高です。
誕生日祝いとコメントを入れて予約を入れたからか窓際の席でした。
日差しが少しきつく暑かったですが眺めは最高で途中ビーチからアザラシが現れました!金曜だったのでヒルトンの花火も見えました。
ウェイターさんが教えてくださり、写真も撮っていただけました。
お料理もすべておいしく、最後はお祝いメッセージ入りのデザートが来ました。
さすがサービス満点でしたがチップはしっかり加算されていました(笑)
記念日ディナーやリッチな気分になりたい場合はとても素敵なレストランです。
| Rating: | |
|---|---|
| Attended as: | Friends |
| Posted on: | 2018/08/05 |
| Activity Date: | 2017/07/14 |
Reviewed by: シュン
We used this restaurant for our final dinner on our honeymoon. We were seated at a table with a great view by the window, allowing us to enjoy a beautiful sunset. Additionally, since it was our honeymoon, they surprised us with a special dessert, making for a truly wonderful experience.
The menu for the day was as follows:
- Soup
- Salad
- Main (steak or fish), bread
- Dessert
- Coffee or tea
I would love to visit again when I go to Hawaii.
ハネムーンの最終日のディナーで利用しました。窓側の眺めの良い席に案内してもらい綺麗な夕日を見ることができました。またハネムーンということでサプライズで別途スペシャルデザートを提供していただき大変素晴らしい時間を過ごすことができました。
当日のメニューは以下の通りでした。
・スープ
・サラダ
・メイン(ステーキor魚)、パン
・デザート
・コーヒーor紅茶
ハワイに行った際にはまた利用したいと思います。
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2018/07/23 |
| Activity Date: | 2018/07/20 |
Reviewed by: siny
I made a reservation for lunch on the fourth day and visited. The atmosphere was nice, the guest room was good, the food was delicious, and the service was great. The cost performance was excellent.
4日目のランチを予約して訪問。雰囲気も良く、客室もよい。味も美味しく、サービスもよい。コスパも最高でした。
| Rating: | |
|---|---|
| Packages: | ランチプラン |
| Attended as: | Couples |
| Posted on: | 2018/07/22 |
| Activity Date: | 2018/07/09 |
Reviewed by: うさぎちゃん
I love Hawaiian music and was looking forward to it, but when I went after 6 PM, there was no live performance. The atmosphere of the restaurant and the dishes served were great. I would like to use this place again next time.
ハワイアン音楽が好きで期待しておりましたが、夕方6時過ぎに行きましたが、ライブ演奏はありませんでした。お店の雰囲気・出されたお料理は良かったです。次回も利用したいと思います。
| Rating: | |
|---|---|
| Packages: | スタンダードメニュー<2021まで> |
| Attended as: | Couples |
| Posted on: | 2018/07/17 |
| Activity Date: | 2018/07/14 |
Reviewed by: choppa
I used this place based on a friend's recommendation.
I heard the sunset view is amazing, but it was cloudy on the day I visited. Unfortunately, I couldn't see it, but even so, having a meal while surrounded by the fading beach and the sound of the waves was exceptional. For the main course, you can choose between meat and fish. We went as a pair, but we were able to order separately. The fish was prepared with a pineapple sauce, which is unique, but it might feel more Hawaiian? The lobster bisque soup was especially delicious♪
It's located near Diamond Head, and it's a bit of a distance to walk from the city center. Taking a taxi is essential; you can usually get by speaking Japanese, but it's better to budget around $25 extra. Also, be aware that there is a dress code.
友人のおすすめで利用させてもらいました。
サンセットの眺めが最高とのことでしたが、当日は曇り空。
残念ながら見ることはできませんでしたが、それでも暮れてゆく浜辺と波の音に包まれながら頂く食事は格別のものでした。
メインは肉と魚選べます。二人で行きましたが、別々のオーダー可能でした。魚はパインソース仕立てで独特ですが、こっちのがハワイっぽいかも?
ロブスターのビスクスープは特に美味しかった♪
ダイヤモンドヘッドのそばで、市街地から歩くにはちょっと距離があります。タクシーは必須、日本語でもだいたい問題なく乗れますが、25ドル位は余分に見積もっておいた方がよいです。
あと、ドレスコードがある点も注意。
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2018/07/14 |
| Activity Date: | 2018/07/07 |
Reviewed by: ゆきちん
The salad and pasta had traditional flavors that appealed to Japanese tastes. However, meals in Hawaii are expensive. As a Japanese traveler, I can't say this place offers good value for money, but since it's Hawaii, I'll let it slide.
サラダ、パスタ等オーソドックスな味付けで日本人好みの味付けだった。
しかし、ハワイの食事は高い。日本人旅行者としてはココもコスパが良いとは言えないが、ハワイなので良しとした。
| Rating: | |
|---|---|
| Packages: | ランチプラン |
| Attended as: | Families |
| Posted on: | 2018/06/21 |
| Activity Date: | 2018/04/28 |
Reviewed by: YAGIZA
I visited again because it was so delicious the last time I came at night.
The lunch course was filling and tasty.
They had a Japanese menu prepared, and they showed it to me when I sat down, but as soon as the dishes started coming out, they quickly took it away. When I requested it again, they brought it back.
There were two types of pasta, so I shared them with my friend.
Since I settled the bill here, it was easy to leave as well.
I would like to use this place again.
前回夜訪問してとても美味しかったので訪問。
ランチコースでどれもボリュームもあり美味しく頂きました。
日本語メニューが用意してあって、席に座るときにみせてくれたのに
いざ料理がはじまるとさっさとさげられてしまい。
もう一度リクエストしたらもってきてくれました。
パスタも2種あったので、友人とシェアしました。
お会計もこちらで済んでいるので、帰りも楽ちん。
また利用したいと思います。
| Rating: | |
|---|---|
| Packages: | ランチプラン |
| Attended as: | Friends |
| Posted on: | 2018/06/17 |
| Activity Date: | 2018/06/12 |
Reviewed by: kazu
I made a reservation for my wife's birthday and our 25th wedding anniversary. I requested a window seat, but despite it being available during our meal, we were seated in the middle. There was no congratulatory message from the restaurant either. The server service was efficient, so it seems that our request was not communicated from the agent to the restaurant. The floor manager's hospitality was good.
I hesitated to write this, but perhaps it was just a coincidence that we both had a terrible stomachache that night.
Overall, it was a disappointing dinner in many ways.
妻の誕生日と結婚25周年のアニバーサリーで予約しました。窓際をリクエストしましたが、食事中空いてたにも関わらず真ん中の席。お店側からおめでとうの一言も無くでした。サーバーサービスはテキパキしたので、リクエストがエージェントからお店側に伝わっていなかったと思われます。フロアーマネージャーの持てなしは良かった。
書こうか迷いましたが、たまたま、最終日で体調が悪かったのかも知れませんが、その日の夜、妻と私の二人とも酷くお腹を壊して大変で
した。
いろんな意味でガッカリなディナーでした。
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2018/06/09 |
| Activity Date: | 2018/06/08 |
Reviewed by: che
I was immediately shown to my seat when I presented the voucher. For the main pasta, I could choose from two options and I selected the Bolognese. It was very delicious.
One disappointment was that when the soup arrived, there was no spoon at hand, and I received the spoon only after finishing it, so it would have been better if it had been placed from the start. The service was in Japanese, and the dessert at the end was also very delicious and soothing. I want to go again.
バウチャーを見せたらすぐに席に案内されました。メインのパスタは二種類から選べたのでボロネーゼを選択。とても美味しかったです。
一つ残念だったのは、スープが出てきたときにスプーンが手元になく、飲み終えてからスプーンをくださったので、最初から置いてもらえたらよかったです。日本語での接客でしたし、最後のデザートまでもとても美味しくて癒されました。また行きたいです。
| Rating: | |
|---|---|
| Packages: | ランチプラン |
| Attended as: | Solo Travelers |
| Posted on: | 2018/06/08 |
| Activity Date: | 2018/06/05 |
Reviewed by: ハワイ帰り
I simply went at the reserved time with my online booking, and since the payment was already settled, I just sat down and enjoyed my lunch. The meal included a choice of two types of pasta, along with an appetizer of green salad and bread (served with olive oil), which was delicious. The staff who spoke Japanese were very kind and attentive.
ネット予約で予約時間に行くだけで支払いも精算済なので、席に座って食べるだけのランチタイムでした。
料理は、2種のパスタから選択で前菜のグリーンサラダやパン(オリーブオイル
付けて食べます)も出てきて、おいしく頂きました。
日本語話せるスタッフが親切に応対して頂きました。
Thank you very much for using Taormina. We are delighted to hear that you enjoyed your lunch smoothly. We look forward to welcoming you again when you visit Hawaii.
Taormina Umeda
この度は、タオルミーナをご利用頂きまして、誠にありがとうございます。
スムーズにランチをお楽しみ頂けたようで、何よりでございます。
又、ハワイへお越しの際は、是非お待ち申し上げております。
タオルミーナ 梅田
| Rating: | |
|---|---|
| Packages: | ランチプラン |
| Attended as: | Couples |
| Posted on: | 2018/05/18 |
| Activity Date: | 2018/05/10 |
Reviewed by: バックパッカー6
I had a reservation for 5:30 PM, so I arrived at 5:30 PM, but the restaurant was closed until 5:40 PM. It's already a mistake to expect punctuality in Hawaii, but looking back now, I feel like this was a sign of what was to come (laughs).
Anyway, the food service was slow! It was so slow that I wondered if they had forgotten my order (laughs). I ordered a simple course with about four dishes, but it took over 10 minutes from the time I ordered my drink to when it arrived. The first course, the soup, was served 20 minutes after the drink arrived, and the salad came another 20 minutes after the soup. The main meat dish was served about an hour after the salad (laughs). The main course arrived around 7:30 PM, about two hours after I entered (laughs). The final dessert and coffee were, of course, also late, and even after asking for the check right after finishing the course, we left the restaurant at 8:30 PM, three hours after entering. Even for French cuisine, taking about three hours to serve a simple course of just four dishes is way too long (laughs).
If you're a generous and patient person, you might enjoy this leisurely pace with your meal, but for someone like me, who is poor and impatient, it was just an irritating wait (laughs).
They say this place is a famous restaurant in Hawaii known for its delicious food, but personally, after making us wait so long, when the food finally came out, I thought, "Oh? Is this all there is?" and didn't find it tasty at all.
There are plenty of French restaurants in Japan that are at this level (laughs).
I think those who say this is delicious are probably just satisfied with the oceanfront location and the atmosphere of Colony Surf, and their taste buds have been dulled by the experience of being at a famous restaurant.
17時30分の予約だったので17時30分に行きましたが、店は17時40分まで閉まっていました。ハワイで時間を守れというのはもともと間違っていますが、今から思うとこれはそこから起こる事の前触れだったような気がします(笑)
まあとにかく料理の提供時間が遅い!
遅いどころか忘れてるの?ぐらいのレベルで遅い(笑)
4品ほどの簡単なコース料理を注文したのですが、最初のドリンク注文からドリンク到着まで10分以上、コースの1品目のスープ提供はドリンク到着のさらに20分後、前菜のサラダはスープ到着からさらに20分後、極めつけはメインの肉料理。。。サラダの提供から約1時間後(笑)
メインが到着したのは入店してから約2時間後19時30分ごろ(笑)
最後のデザートやコーヒーももちろん遅く、コース終了後すぐにチェックをしても店を出た時には入店から3時間経った20時30分でした。
フランス料理といえども、たった4品ほどの簡単なコース提供に約3時間は遅すぎる(笑)
心の広いセレブな方ならこんな時間も食事と一緒に優雅にたしなむのでしょうけど、貧乏でせっかちな私のような人間からすればイライラしか感じない時間となりました(笑)
あとここはハワイで美味しい有名店なんてよく言われてますが、私的にはあれだけ勿体ぶって長時間待たせたくせに、いざ出てきた料理は“あら?この程度なの?”って感じでぜんぜん美味しいと感じませんでした。
このレベルのフレンチなら日本に腐るほどあります(笑)
たぶんこれを美味しいって言ってる人はたぶんオーシャンフロントの立地条件とコロニーサーフの雰囲気、そして有名店に来てるんだって自己満足感で味覚がボケてしまっているのでしょうw
| Rating: | |
|---|---|
| Attended as: | Friends |
| Posted on: | 2018/04/02 |
| Activity Date: | 2018/04/01 |
Reviewed by: まぁぁ
We used this restaurant for our New Year's Day dinner during our honeymoon in Hawaii. Every dish was delicious, and I thought about ordering more if I was still hungry, but the portion sizes were just right. I requested a window seat, and they accommodated my request with a great table. The sunset was a bit cloudy, which was concerning, but there was just enough clear sky for a stunning view of the sunset. It was truly a memorable dinner. I highly recommend it!
新婚旅行は年越しのハワイ、という事で、元旦のディナーとして利用させてもらいました。
料理はどれも美味しく、足りなかったら追加しよぉかなって思っていたけど、ちょうどィィ量でした。
窓際希望というコメントとしておき、希望通りとてもィィ席にしていただけました。
サンセットは少し雲っていて、あやしかったけど、ちょうど夕焼けのところだけ雲があいていて、めちゃくちゃキレイに見れました。
本当にィィ思い出に残るディナーでした。
本当にオススメです!
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2018/01/27 |
| Activity Date: | 2018/01/01 |
Reviewed by: 元気山勇気
It was fully booked on the day, and everyone was turned away. The Sicilian cuisine was very delicious. I would like to go again next time. The prices were reasonable, and the atmosphere was nice as well.
当日満席で皆さん断られていました。シチリアン料理でとても美味しくいただけました。また次回も行きたいと思います。値段もリーズナブルで雰囲気も良かったです。
| Rating: | |
|---|---|
| Packages: | ディナープラン(Bコース) |
| Attended as: | Couples |
| Posted on: | 2018/01/21 |
| Activity Date: | 2017/12/30 |
Reviewed by: 元気山勇気
Upon arrival, I was impressed by the service at the beachside window seat, just as I had heard. The food was delicious, and I want to go again.
到着とともにビーチの窓際の席で評判通りのサービスで感激しました。
料理もおいしく食べました、また行きたいです。
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2018/01/21 |
| Activity Date: | 2017/12/28 |
Reviewed by: マーサ
Since it was New Year's Eve, the prices were a bit high, but we decided to splurge. The taste was very delicious. It was a set menu, and the portion size felt just right for us. I don't think there is a specific dress code, but I believe it's better to dress up a little. There weren't many people in casual attire.
大晦日という事で値段は少し高いですが奮発して行きました。味は大変美味しいです。セットメニューでしたが量も私たちにとっては丁度よい感じでした。ドレスコードは特にないと思いますが、少しおしゃれしていったほうが良いと思います。あまりカジュアルな方はいませんでした。
| Rating: | |
|---|---|
| Packages: | ディナープラン(Bコース) |
| Attended as: | Couples |
| Posted on: | 2018/01/14 |
| Activity Date: | 2013/12/31 |
Reviewed by: マーサ
Since it was New Year's Eve, the prices were a bit high, but we splurged and went. The taste was very delicious. It was a set menu, and the portion size felt just right for us. I don't think there is a specific dress code, but I think it's better to dress up a little. There weren't many people in casual attire.
大晦日という事で値段は少し高いですが奮発して行きました。味は大変美味しいです。セットメニューでしたが量も私たちにとっては丁度よい感じでした。ドレスコードは特にないと思いますが、少しおしゃれしていったほうが良いと思います。あまりカジュアルな方はいませんでした。
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| Packages: | ディナープラン(Bコース) |
| Attended as: | Couples |
| Posted on: | 2018/01/14 |
| Activity Date: | 2013/12/31 |
Reviewed by: yuko
I took a taxi to the location. This restaurant has a beautiful view from the windows, so I think it's essential to make a reservation if you want to take photos by the window. We were also seated by the window, but unfortunately, we were at the very corner table where all the window panes overlapped, and there was a pillar, which was quite disappointing. I wanted to enjoy a view that wasn't obstructed by the glass.
Additionally, I showed the voucher for the reserved meal and seat at the entrance, but for some reason, I was asked to look at the menu and choose, so I communicated in my limited English that the meal was already reserved. The food that came out was very delicious.
現地まではタクシーで行きました。
こちらのレストランはやはり窓からの眺める景色なので、窓側で写真を撮りたい方は、必ず予約した方がいいと思います。
わたしたちも窓側の席に案内されましたが、1番隅の席で、ちょうど全ての窓ガラスが重なり、柱もある席だったので正直とてもがっかりしました。窓ガラス越しではない眺めを堪能したかったです。
また、入り口で料理と席の予約済み、支払い済みのバウチャーを見せましたが、なぜかメニューを見せられどれにするか聞かれた為、拙い英語で既に料理は予約済みだと伝えました。
出てきた料理はとても美味しかったです。
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| Attended as: | Couples |
| Posted on: | 2017/12/17 |
| Activity Date: | 2017/11/26 |
Reviewed by: ハワイ大好き
I felt that the portions were a bit large for women, but every dish was delicious! The tiramisu dessert was especially exquisite. When I visited, there were no staff members who spoke Japanese, but it wasn't a problem at all. I would like to visit again!
女性には少し量が多かったと感じましたが、味はどの料理も美味しかったです!
特にデザートのティラミスは絶品でした(^^)
利用させて頂いたときは日本語を話せるスタッフの方はいらっしゃらなかったですが、特に問題は無かったです。
また利用したいと思います!
Thank you very much for using Taormina. We are delighted to hear that you enjoyed both the food and desserts. Please do stop by again when you visit Waikiki. We sincerely look forward to your next visit. Taormina Umeda
この度は、Taorminaをご利用頂きまして誠にありがとうございます。
お料理・デザート共に、お楽しみ頂けたようで、うれしく思います。
又、ワイキキへお越しの際は是非、お立ち寄りくださいませ。
またのご利用を心より、お待ち申し上げております。Taormina 梅田
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| Packages: | ランチプラン |
| Attended as: | Couples |
| Posted on: | 2017/11/18 |
| Activity Date: | 2017/10/27 |
Reviewed by: ぽー子
The building was a bit old, but the atmosphere of the shop was nice and the food was delicious. There was live music, and it seemed suitable for special occasions like anniversaries.
建物は古めでしたがお店の雰囲気もよく料理もおいしかったです。生演奏もあり記念日等の利用に向いている印象でした
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| Attended as: | Couples |
| Posted on: | 2017/11/12 |
| Activity Date: | 2017/11/06 |
Reviewed by: きっくん
Dinner at Michel's was a long-awaited experience. Although we weren't seated by the window, the view of the sunset transitioning from bright to dark was absolutely beautiful. We ordered the course menu, but I noticed that with the à la carte option, you can enjoy the performance right in front of you, so I think I'll try that next time!
念願のミッシェルズでのディナー
窓際ではなかったのが残念だったけど、明るい時間から夕日が沈み暗くなっていく景色はとても綺麗でした。
コースで頼んでいましたがアラカルトだと目の前でのパフォーマンスを見れたので次回はアラカルトにしてみようと思います!
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| Attended as: | Couples |
| Posted on: | 2017/11/11 |
| Activity Date: | 2017/10/18 |
Reviewed by: テル621
The oceanfront seats are a lie.
You probably won't get a window seat unless you make a reservation for an early time.
I complained to VELTRA, but it was useless.
My husband complained to the staff, and we were moved to a somewhat decent seat, but if we hadn't said anything, we would have been stuck in a corner with the shadow of a potted plant.
We couldn't see the sunset from that seat at all.
The food was only three dishes for that price.
You'd be better off watching the sunset at some beach somewhere.
I do not recommend this plan.
オーシャンフロントの席は嘘です。
多分、早い時間帯に予約しないと窓際の席は取れません。
VELTRAにクレームを入れましたがムダでした。
主人が店側にクレームを付けて、まずまずの席に移動しましたが、言わなかったら壁際で観葉植物の影。
夕陽なんて見えやしない席でした。
料理も3皿だけであの料金。
夕陽はどこかの海岸ででも観た方がよろしいです。
まず、このプランお勧めしません。
Thank you very much for participating in the tour.
However, I sincerely apologize for not being able to provide the service that met your expectations.
I understand that you were unable to enjoy your meal at a window-side seat, but please note that our restaurant reservation service does not allow for seat selection. I am truly sorry that you could not dine at your preferred seat during your trip.
Additionally, I apologize for not being able to respond to your inquiry, as we could not locate the email you sent us. If you have any other questions or concerns, we would appreciate it if you could reach out to us.
Thank you very much for your valuable feedback despite your busy schedule.
VELTRA Customer Support Team
この度はツアーにご参加いただき誠にありがとうございます。
しかしながら、ご期待に沿ったサービスを提供できませんでしたこと、心よりお詫び申し上げます。
窓際のお席にてお食事いただけなかったとのことですが、該当のレストラン事前予約サービスではお席の指定ができかねますことご了承ください。
せっかくのご旅行中のディナーにて、ご希望通りのお席にてお食事いただけず申し訳ございませんでした。
なお、弊社にお問合せくださったのことですが、お送りいただきましたメールが見つからずご回答ができませんでしたこと重ねてお詫び申し上げます。
大変お手数ですが、他にご不明点等ございましたらお問合せいただけますと幸いです。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム
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| Attended as: | Couples |
| Posted on: | 2017/11/11 |
| Activity Date: | 2017/10/22 |
Reviewed by: TAC
I had a good memory from a previous visit when I arranged for a seat by the ocean, so I was looking forward to this time as it was labeled "Oceanfront." However, the seat was located very close to the entrance, which was the worst. The selection of food and wine was good, but the main selling point was disappointing! The tour title "Oceanfront" should be removed!
以前個人的に海側の席を手配して頂き良かった思い出があり、今回も「オーシャンフロント…」となっていたので期待して行きましたが、席は一番入り口の近くで最悪でした。
料理、ワインの品揃えは良かったですが、一番の売りが!残念です。
ツアータイトルのオーシャンフロントは削除すべきです!
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| Attended as: | Couples |
| Posted on: | 2017/10/31 |
| Activity Date: | 2017/10/27 |
Reviewed by: つんゆん
I was recommended Michel's by an acquaintance and made a reservation for the course. I was impressed by how delicious the soup was from the very beginning! Since it was our honeymoon, I hoped for a window seat, but it seems that was not possible due to full reservations. However, I was happy that they prepared a dessert plate for us because it was our honeymoon!
知り合いからミッシェルズを勧められて、コースで予約しました。
最初のスープから美味しくて感動しました!
ハネムーンだったので窓側の席を希望したのですが、予約いっぱいだったのかその希望は通りませんでした。
しかしハネムーンだからと、デザートプレートを用意してくれたので嬉しかったです!!
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| Attended as: | Couples |
| Posted on: | 2017/10/28 |
| Activity Date: | 2017/10/04 |
Reviewed by: めがね竜吉
I made a reservation after hearing that I could enjoy a delicious meal while watching the sunset. The atmosphere of the sunset and the restaurant was very nice, and I thought I would like to make a reservation again next time. At one point, a seal came up onto the beach right in front of the restaurant, and everyone started taking photos. (It seemed like the staff were used to this sight.) The cuisine was French, and there was a service where they cooked the meat right in front of us. Everything was delicious, and I was satisfied with the wine that was chosen to pair with the meat.
知人にサンセットを見ながら美味しい食事がいただけると聞き予約しました。
サンセットの雰囲気、店内の雰囲気はとてもよく次回も予約したいなと思いました。
途中でアザラシがレストラン目の前の浜に上がって来てみんなで撮影タイムが始まりました。(いつも来るのか店員は見慣れた光景のようでした)
料理はフランス料理で、お肉を目の前で焼いてくれるサービスもありました。全て美味しくいただきました。お肉似合うワインなども選んでいただき満足でした。
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| Attended as: | Couples |
| Posted on: | 2017/10/19 |
| Activity Date: | 2016/09/28 |
Tips and suggestions
Reply from activity provider
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Aloha! Thank you very much for visiting Michel's Restaurant the other day. Congratulations on your 25th wedding anniversary.
I sincerely apologize for the lack of service from the restaurant despite your reservation for a dinner to celebrate both your wife's birthday and your anniversary at Michel's. We had communicated about the anniversary and birthday during both the reservation and reconfirmation, but it was revealed that a mistake by the waiter led to this oversight.
The restaurant has promised to apologize to you and to provide additional service during your next visit if you choose to return. We sincerely hope that your wishes can be fulfilled, and we look forward to welcoming you back.
Regarding seating, we prioritize window-side tables for those who make reservations early. For example, even if there is a window-side table available at 5:30 PM, it may be reserved for a customer at 6:30 PM, which might give the impression that there are available seats. We appreciate your understanding, as some guests make reservations more than six months in advance.
Additionally, I can only express my sympathy regarding your upset stomach. On that day, many other guests enjoyed the same dishes without any complaints, and I hope you can understand this.
In closing, I would like to sincerely apologize for this incident and request that you continue to provide us with your feedback and guidance in the future. Thank you.
Aloha! 先日は、ミッシェルズレストランをご利用いただき、誠にありがとうございました。ご結婚25周年おめでとうございます。
奥様のお誕生日とアニバーサリーのお祝いのディナーをミッシェルズでご予約いただいたにもかかわらず、レストラン側からのサービスが何もなかったことは大変申し訳ございませんでした。
レストランへは、予約時とリコンファーム時に2度、アニバーサリーとお誕生日の件を伝えてございましたが、ウエイターのミスにより叶わなかったことが判明いたしました。
レストランからは、お客様へお詫びすると同時に、次回レストランへご訪問いただけるのであれば、追加でサービスをさせていただくということを約束してもらいました。
もし願いが叶うようであれば、スタッフ一同、心よりお待ち申し上げます。
お席の件ですが、早くご予約された方から優先的に窓側を差し上げております。
例えば、午後5時30分に窓側に空席があっても、そのお席は、午後6時30分のお客様のお席になるなど、空席があるように思われるかもしれません。
半年以上前にご予約される方もいらっしゃいますので、その点ご理解いただければ幸いでございます。
また、お腹を壊されてしまったことは、大変お気の毒としか申し上げられませんが、当日は、他にも大勢のお客様が同じお料理をお召し上がりなっており、クレームなどは一切ございませんでしたことをご理解いただければ幸いでございます。
以上ですが、この度の件に関しまして、心よりお詫び申し上げるとともに、今後ともお気付きの点などがございましたら、ご指摘、ご指導賜りますようお願い申し上げます。
ありがとうございました。