Reviewed by: Bob
fun & relaxing afternoon
would recommend them to my friends
| Rating: | |
|---|---|
| Packages: | Daytime Fishing Cruise |
| Attended as: | Couples |
| Posted on: | 2015/03/05 |
| Activity Date: | 2015/02/26 |
Reviewed by: Exhausted Four
Fabulous weather and sightings more than we could count, including turtle! Food geared more for oriental tastes. Even though guides tried to control crowds for eating, it was caos! Bring your own food if you have specific needs or tastes. Crew friendly and helpful. Conservationist on board VERY knowledgeable.
| Rating: | |
|---|---|
| Packages: | Whale Watch Cruise with Transportation |
| Attended as: | Couples |
| Posted on: | 2015/03/05 |
| Activity Date: | 2015/02/26 |
Reviewed by: tetyu214
You can enjoy a walk in the sky over Hawaii's blue skies, feeling like a bird. There’s no shaking that makes you feel scared when you go up or down, so even if it’s your first time, you can have a lot of fun. When landing, you might touch the water a bit, but if you don’t want to get wet, you can let them know in advance, and it seems you can land without getting wet. However, in the eternally warm Hawaii, you won’t get wet enough to be bothered, so I recommend enjoying the splash.
As for the height, it feels more like the length of the rope rather than the height from the ground. There were two groups on the same tour at 45 meters and 90 meters, but I didn’t feel a significant difference in height. Of course, the 90 meters is a bit higher, and the distance from the boat is different as well.
It’s refreshing, so I think people of all ages can enjoy it.
ハワイの青い空を鳥になったような感覚で空中散歩できます。
空に上がるときも降りるときも怖いと思うほどの揺れはなく、初めてでもとても楽しめました。
降りるときに海に多少着水させて楽しませてくれますが、濡れるのが嫌な場合は先に言っておくと濡れずに降りる事も可能なようです。
ですが、常夏のハワイ。顔が濡れるほどは着水しませんので濡れることをオススメします。
高さの表記ですが、地上からの高さというより紐の長さなのかなという印象です。
同じツアーに45mと90mの2組がいましたが高さはそこまでの違いを感じませんでした。
もちろん90mは多少は高いですし、ボートからの距離は違いますが。
爽快ですので、どの年代の方でも楽しめると思います
| Rating: | |
|---|---|
| Packages: | 高さ90メートル |
| Attended as: | Families |
| Posted on: | 2015/03/05 |
| Activity Date: | 2015/02/19 |
Reviewed by: aitominn
I was about to give up when I couldn't find any whales and was preparing to return to port. Then, I spotted a whale spouting water. They extended the cruise time and slowed down the boat. After that, I was able to see it spout several times, and I also caught a glimpse of its distinctive tail. The excitement of finally seeing the whale was overwhelming. On top of that, a sea turtle swam by gracefully. The view of Waikiki from the sea was beautiful, and I think it's great to enjoy a leisurely cruise while waiting for the whales.
クジラはなかなか見つからず、間もなく帰港してしまうと諦めかけていた時でした。
クジラが潮を吹くのを見つけました。
クルーズ時間を延長し、船のスピードを落としてくださいました。
その後、何回か潮を吹くのが見られ、
あの特徴的な尾も見えました。
ずっと待っていたクジラの登場に、感動も高まりました。
おまけに、ユラユラ泳ぐ海亀も現れました。
海からのワイキキの景色も美しく、
のんびりとクジラを待つクルージングを楽しむのが良いと思います。
| Rating: | |
|---|---|
| Packages: | ホエールウォッチ<2020年12月31日まで> |
| Attended as: | Families |
| Posted on: | 2015/03/05 |
| Activity Date: | 2015/03/01 |
Reviewed by: s.yuki
I participated in my first trip to Hawaii with my family. We took a taxi from our hotel in Waikiki to the pier, checked in, and boarded the ship! I was a bit anxious about the language barrier since everything was in English, but there were Japanese announcements, so I didn't have much trouble. There were quite a few Japanese guests as well. The cruise started in the morning with great weather, and since we chose a plan without meals, we stayed on the top deck enjoying the sea and the scenery. As for the whales... we saw them! We could see the spouts and dorsal fins every few minutes, and it felt like we were cruising alongside them, which was very pleasant; I wanted to keep watching. I also hope to see them jump next time!
初めてのハワイ旅行で家族と一緒に参加しました。ワイキキのホテルからタクシーで船着場まで行きチェックインして乗船!英語ばかりだったらと少し不安でしたが日本語のアナウンスもあったので大して困ることもありませんでした。日本人客もけっこういました。朝からのクルーズで天気も良く、食事なしのプランにしたのでずっと一番上のフロアにいて海と景色を楽しみました。肝心のクジラですが、、、見えました!何分か置きに潮吹きや背びれが見えて一緒に平行してクルーズしているようでとても気持ちが良く、ずっと見ていたいなーと思いました。ジャンプも見てみたいと思いましたが次回に期待します!
Thank you very much for joining our cruise. We are very pleased that you were able to see whales on such a beautiful day. We also hope that our guests can enjoy watching the whales jump. All of our staff are looking forward to your next visit.
Star of Honolulu
Reservations Department
この度は私共のクルーズにご参加頂き、誠に有難うございました。
お天気の良い日のご参加で、クジラももご覧いただけました様で大変嬉しく思います。
私共も是非お客様にクジラのジャンプをお楽しみ頂きたいと思います。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
予約課
| Rating: | |
|---|---|
| Packages: | ホエールウォッチ<2020年12月31日まで> |
| Attended as: | Families |
| Posted on: | 2015/03/04 |
| Activity Date: | 2015/02/24 |
Reviewed by: s.yuki
I participated in a slightly discounted tour starting at 8 o'clock! The guide spoke in English, but they used simple words and spoke slowly so that Japanese people could understand, which made it very easy to follow and enjoyable! (The staff was a handsome guy with a good build, haha.) I was told in advance that we might not be able to fly with three people depending on the weather, but since it was nice out, we were able to fly without any issues! My husband, who was really scared at first, said he had a lot of fun by the end. (There weren't any big movements, just height.) Luckily, we were also able to see whales from the boat!
8時からの少し割引のツアーに参加しました!英語での案内でしたが日本人に分かるようにゆっくりと簡単な言葉で話してくれてとても分かりやすかったし楽しませてもらいました!(体格の良いイケメンスタッフでした笑)天候によっては3人では飛べないかもと事前に問い合わせた時言われましたが天気が良かったので全然飛ばしてもらえました!最初めちゃくちゃこわがってた旦那が終わってみるととても楽しかったと言ってました。(大きな動きはなく高さだけなので)ラッキーなことに船からクジラも見ることができましたよ!
| Rating: | |
|---|---|
| Packages: | 【期間限定】早朝割引プラン/高さ120メートル |
| Attended as: | Couples |
| Posted on: | 2015/03/04 |
| Activity Date: | 2015/02/23 |
Reviewed by: こうちゃん
It was a lot of fun to experience the boat trip with my friends. The boat was small and swayed a bit, but after having a cocktail, I felt energized. When I went out on deck, suddenly a whale appeared, surfacing multiple times and spouting water—it was a surprising and happy moment. We had a great view of Diamond Head, and the sunset was absolutely perfect for the mood. Just when I thought it was time to head back, the whale showed its tail several times, as if inviting us to come back to the waters of Hawaii. I plan to come again next year. The sunset cruise was amazing!
友人夫婦と一緒に初体験船は小さいがとても楽しかったです。船は少し揺れカクテルを少し頂いたら元気になれ甲板に出ると突然鯨が~背中を何度も出し潮吹きを目のあたりし驚き幸せのひと時でしたダイヤモンドヘッドが良く見られ日が落ちるサンセットはムード最高でした。そろそろ帰るのかな~と思っていると又クジラが尾びれを何度も見せていただき又ハワイの海に来て~
て行っているようでした。来年も来る予定です。サンセットクルーズは最高~です。
| Rating: | |
|---|---|
| Packages: | 通常プラン(2017年12月31日まで) |
| Attended as: | Friends |
| Posted on: | 2015/03/04 |
| Activity Date: | 2015/02/07 |
Reviewed by: wish
One of the purposes of this trip is to go surfing!! That said, my husband, daughter, and I have zero experience... What will happen??? On top of that, we started with a mix of English lessons and a lot of anxiety~!
On the beach, important points were explained in a simple and easy-to-understand mix of English and Japanese, and we practiced on boards placed on the sand. Then we headed to the sea. I wondered if I could really ride the waves, but as we went out, when the waves came and I was about to catch one, the staff shouted, "Mom, stand up! Stand up!" When I tried standing, I glided~~~! Riding the waves felt amazing and was the best experience. During the two-hour lesson, I managed to ride almost without any failures. Of course, it was thanks to the staff who helped me catch the waves...
I recommend it to anyone who wants to try surfing. You'll get hooked!!
今回旅行の目的の一つは、サーフィンをする!!
とは言うものの、主人も娘も私も経験はゼロ・・・
いったいどうなるのか???
おまけに、英語レッスンと不安いっぱいで開始~!
浜辺で、簡単に重要なポイントを解りやすい英語と日本語のミックスで説明され、砂浜に置いたボードに乗って練習
そして海へ
こんなので乗れるのかなぁ?と思いながら沖へ
波が来て波に乗ったタイミングでスタッフの人が、「ママ立って!立って!」と言ってくれて立ってみたらスィ~~~!
波に乗って進むってすごく気持ちが良くて、最高でした。
2時間のレッスン中ほとんど失敗なしで乗れましたよ。
もちろんスタッフの人がうまく波に乗せてくたお陰ですが・・・
サーフィンをしてみたい人お勧めです
ハマりますよ!!
Hello! Thank you for participating with your family! We are honored that you enjoyed family surfing.
We look forward to your next family participation!
こんにちは! ご家族で参加 ありがとうございます!
ファミリーサーフィン 楽しんでいただけて光栄です。
次回もファミリーでご参加お待ちしています!
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2015/03/03 |
Reviewed by: Merrifield Family
This was exactly what we were hoping for. It would have only been better if we saw dolphins as well. The staff was friendly and knowledgable, the food was great, and the whales were perfect!
Great job!
| Rating: | |
|---|---|
| Attended as: | Families with Young Children |
| Posted on: | 2015/03/03 |
Reviewed by: Tom
It was an amazing time !! Was more than we could have ever hoped for !! We highly recommend this to anyone who comes to hAwaii
| Rating: | |
|---|---|
| Packages: | Premium Submarine Tour (Larger Window) |
| Attended as: | Couples |
| Posted on: | 2015/03/03 |
| Activity Date: | 2015/02/27 |
Reviewed by: Nic
This was a great experience. Very knowledgable naturalist. The first cruise out we didn't see any whales, but they guarantee sightings, so they gave everyone a voucher for a free second trip. I went right back out on the lunch cruise and we saw a bunch of whales! We even followed (at a respectful distance) a mom and baby for about an hour. She breached right in front of our boat! The food was very good (especially because I originally signed up for the breakfast cruise so I wasn't counting on eating). Staff was great, I'd recommend this to anybody!
| Rating: | |
|---|---|
| Packages: | Morning Cruise |
| Attended as: | Solo Travelers |
| Posted on: | 2015/03/02 |
| Activity Date: | 2015/02/27 |
Reviewed by: Yoshi
My 12-year-old daughter took a private lesson by herself. Last year, she had a very kind and attentive girl as her instructor, so she wanted to take another lesson here. This was her fifth surfing experience, and she said it was a very careful and gentle lesson again. I forgot the instructor's name, but she wants to take another lesson next time. Thank you!
12歳の娘が1人でプライベートレッスンを受けました。去年、こちらで受けた際とても丁寧で優しい女の子がレッスンしてくれたので、また受けたいという娘の希望でした。今回で5回目のサーフィン体験でしたが、とても丁寧で優しい方のレッスンだったそうです。名前を失念してしまいましたが、次回もまた受けたいそうです。ありがとうございました!
Aloha!
Thank you for surfing with us. Mahalo!!! Umeno is amazing!
We hope to see you again next time! Maybe your mom can come with Umeno and we can have lots of fun! Hope you enjoyed the rest of your day at the zoo and I hope you enjoyed Teddy's Bigger Burgers with that Peanut Butter Shake!
Aloha!
アロハ !
私たちと一緒にサーフィンを ありがとう . マハロ !!! うめのさん は すごぃです!
We hope to see you again next time! Maybe okaasan can come with Umeno and we can have lots of fun! Hope you enjoyed the rest of your day at the zoo and I hope you enjoyed Teddys Bigger Burgers with that Peanut Butter Shake!
Aloha!
| Rating: | |
|---|---|
| Packages: | プライベートレッスン(~6/14) |
| Attended as: | Solo Travelers |
| Posted on: | 2015/03/02 |
| Activity Date: | 2015/02/27 |
Reviewed by: ----------RHO----
It was an amazing way to spend the day out on the bay! I have heard so much about how beautiful whale watching is, and they are not wrong. The captain and the naturalists on board knew everything and anything there is about humpback whales. They even have library books on their tables for everyone to read and learn. Lunch was great with an endless buffet of local food. The whales were awesome! They were flapping their tales every 5 minutes. We found a pod of about 6 whales. None of them however jumped or stood out of the water, but that is not a problem. We were fortunate to have found them in 20 minutes of departure. We had a good 2 hours of observing and trying to take as much pictures as we could.
| Rating: | |
|---|---|
| Attended as: | Families with Young Children |
| Posted on: | 2015/03/01 |
Reviewed by: たいちゃんママ
I requested private lessons for my 10-year-old son. I was a bit worried since he doesn't understand much English, but the coach provided clear instruction in simple English, so he had no trouble at all. Being a child, he improved quickly, and although it might be a parent's bias, I felt he was able to ride the waves longer than the adults who were taking group lessons at the same time. It became a wonderful memory, and it seems he also found joy in experiencing a sport that other kids hadn't mastered yet. I plan to have him try again next time.
10歳の息子のプライベートレッスンをお願いしました。英語があまりわからないので大丈夫かな?と思ったのですが、コーチは平易な英語でわかりやすく指導してくださってまったく困ることはなかったようです。子供なので上達も早く、親の欲目かもしれませんが同じ時刻にグループレッスンを受けていた大人の方より長く波に乗れていたように思います。良い思い出になりましたし、他の子供のマスターしていないスポーツをいち早く体験できたという喜びにも繋がったようです。次回もチャレンジさせたいと思っています。
Dear Tai-chan's Mom,
Thank you very much for using Waikiki Beach Services. We are delighted to hear that your son enjoyed the lesson! He must have had some great stories to share!
Surfing is a sport that can be started at any age, so we encourage you to try it together next time!
We look forward to welcoming you again.
Waikiki Beach Services
Customer Service
たいちゃんママ様:
この度はワイキキビーチサービスをご利用いただき、誠にありがとうございました。 息子さんがレッスンを楽しんでいただいたようで、なによりです!さぞ自慢話が出来た事でしょう!
サーフィンは年齢に関わらずいつからも始められるスポーツですので、次回はママ様もご一緒にトライしてみてくださいね!
一同、またのお越しをお待ちしております。
ワイキキビーチサービス
カスタマーサービス
| Rating: | |
|---|---|
| Packages: | サーフィン【プライベートレッスン 】 |
| Attended as: | Solo Travelers |
| Posted on: | 2015/03/01 |
| Activity Date: | 2014/08/13 |
Reviewed by: Patricia
I would strongly recommend organization for doing a sail and snorkel activity.
The crew was informative, very helpful, and made the afternoon totally enjoyable.
Aftersnorkeling there was a report of a whale and that had just calved. The crew took us to the area where the whale was sighted and we, too, were able to see multiple sightings of the whale.
| Rating: | |
|---|---|
| Packages: | Snorkel Cruise (100% Capacity) |
| Attended as: | Couples |
| Posted on: | 2015/02/28 |
| Activity Date: | 2015/02/07 |
Reviewed by: のんのん
We boarded the same boat with several groups and headed out to sea... When we went, there were about six groups. Each group starts one by one!! Since each group takes about 10 minutes, if you're last, you'll wait about an hour. If you get seasick, don't forget to take motion sickness medicine!! The view of Waikiki, Diamond Head, and the ocean from about 150 meters up is breathtaking♪♪ Also, if you're lucky, you might see whales from above^ - ^ The boat sways, but it's very calm up there, so there's no fear at all. The staff who operated the boat and provided explanations were cheerful and entertaining. The explanations were in English, but even if you don't understand much, you can get the general idea from the atmosphere, so it's not a problem!! It's definitely worth trying at least once to fully enjoy the scenery.
何組か同じ船に乗り、沖へ…
私たちが行った時は6組ほど居ました。
1組ずつ順番にスタート‼︎
1組が約10分ほどなので、最後だと約1時間ほど待ちます。
船酔いする人は必ず酔い止めを飲むことを忘れないように‼︎
150メートルほど上からみる、ワイキキとダイアモンドヘッドと、海は圧巻♪♪
また、タイミングが良ければ上からクジラがみれたりします^ - ^
船は揺れるけど、上空は凄く穏やかで怖さなども全然ないです。
船の運転、説明などしてくれたスタッフも明るく楽しませてくれます。
英語での説明だったりしますが、あまりわからなくても雰囲気で何となくわかるので問題ない‼︎‼︎
景色を思う存分楽しめるので是非一度試す価値ありです。
| Rating: | |
|---|---|
| Packages: | 【期間限定】早朝割引プラン/高さ120メートル |
| Attended as: | Friends |
| Posted on: | 2015/02/28 |
| Activity Date: | 2015/02/08 |
Reviewed by: うぃる
I enjoyed a leisurely breakfast while searching for whales and relaxing by the shores of Waikiki. There were staff members who took photos for us, making the experience even more enjoyable.
のんびり朝食を食べクジラを探したりワイキキの海岸沿いを眺めながらゆったりゆらゆら 写真を撮ってくれるスタッフさんもいたりして気持ちよく過ごせました
Thank you very much for participating in our cruise. We are very pleased to hear that you were able to enjoy some relaxing time. It was great that you encountered a turtle! All of our staff are looking forward to your next visit.
Star of Honolulu
Reservations Department
この度は私共のクルーズにご参加頂き、誠に有難うございます。
リラックスタイムをお過ごしいただけました様で大変嬉しく思います。
亀にも遭遇出来て良かったですね!
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
予約課
| Rating: | |
|---|---|
| Packages: | ホエールウォッチ+朝食<2020年12月31日まで> |
| Attended as: | Families |
| Posted on: | 2015/02/27 |
| Activity Date: | 2015/02/23 |
Reviewed by: Yocchin
It was a wonderful cruising experience, and I felt very good. You can feel the wind and waves much closer than on a large cruiser. If you come to Hawaii, you definitely should go on this.
素敵なクルージングで とても気持ち良かったです。
大型のクルーザーより 風も波も近くに感じられます。
ハワイに来たなら 絶対乗るべきです。
| Rating: | |
|---|---|
| Packages: | サンセットセーリング |
| Attended as: | Couples |
| Posted on: | 2015/02/26 |
| Activity Date: | 2015/01/28 |
Reviewed by: takk
I intentionally chose the Navatek and participated. It was a great decision! The number of people was just right, and I think we were in a spot where everyone could see well. When someone spotted a whale, we quickly moved to that position. We even encountered a large group of dolphins that felt almost like a performance! Although we couldn't see the whale in its entirety (is that how it usually is?), I was able to confirm it with my own eyes!
あえてナバテック号を選んで、参加しました。
大正解!
人数的にもちょうどよく、みんなが見えやすい場所にいたと思います。
誰かが、クジラの気配を見つけると、割と小回り良くそのポジションに移動しました。
演出?!と思うくらいのイルカの大群にも出会え、、、肝心のクジラも姿丸ごとは観れませんでしたが(そうそうそういうもの?)
この目でしっかりと確認できました!!
| Rating: | |
|---|---|
| Packages: | <午前プラン>朝食付き |
| Attended as: | Couples |
| Posted on: | 2015/02/26 |
| Activity Date: | 2015/02/16 |
Reviewed by: GUCCI
We took a catamaran ride as a couple in our 50s. The two handsome crew members didn't speak Japanese, but they were friendly and we managed with their broken English. My wife can't swim, but they provided life jackets and simple floaties, so there were no issues. Above all, the experience of swimming with sea turtles was invaluable. The free hamburgers they provided were also delicious. However, be careful as the meeting point is at the left end of Outrigger Beach facing the sea, and it was hard to find. There were no signs or anything.
50歳台の夫婦2人でカタマラン号に乗りました。
イケメンのクルー2人は日本語を話せませんが、フレンドリーで、片言の英語で何とかなります。妻は泳げませんが、救命胴衣をや簡単な浮き輪を貸してくれるので、問題ありませんでした。
なんといっても、ウミガメと一緒に泳げる体験は貴重です。無料でくれるハンバーガーも美味しかった。
ただ、集合場所がアウトリガーの浜の、海に向かって左端で、わかりにくかったので気を付けて。看板などはありません。
| Rating: | |
|---|---|
| Packages: | 【期間限定!】基本プラン |
| Attended as: | Couples |
| Posted on: | 2015/02/25 |
| Activity Date: | 2014/12/27 |
Reviewed by: luckyboy
On our first trip to Hawaii, we came for both our wedding and honeymoon. It was our first parasailing experience with a total of six people, including our parents, and our driver, Yano, was super cheerful and taught us a lot about Hawaii in clear English. Thank you, Yano, who loves Japanese comedy!!
There were 12 of us parasailing, but half were foreigners and surprisingly quiet. We were the most excited. The view from 150 meters up was breathtaking and felt like it lasted only a minute or two.
The charming foot splash service was also a 100% satisfaction. I highly recommend it for those who are interested. Also, you will definitely be amazed by the young captain's strength and stability; the boat doesn't move an inch when it shifts. If you go, be sure to pay attention to that.
I'm looking forward to tomorrow's charter bus tour as well.
初めてのハワイ旅行で、結婚式と新婚旅行兼ねて来ました。お互いの両親合わせて6人での初パラセーリングでしたが、ドライバーのヤノさんは超陽気で明るくわかりやすい英語でハワイを色々教えてくれました。日本のお笑い大好きのヤノさんありがとー!!
自分たち含め12人のパラセーリングでしたが半分外人さんで以外と大人しめ。自分たちが一番はしゃいでました。上空150メートルの景色は圧巻でほんの1、2分くらいの感覚でした。
愛嬌の足ぽちゃサービスもあり満足度100%です。きになる方にはオススメ。あと若い船長さんと足腰の強さには絶対驚きます。船が移動する時も二本足でピクリとも動かないので。行った方は是非注目してください。
明日のバン貸切ツアーも楽しみです。
| Rating: | |
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| Packages: | 1番人気!高さ150メートル<送迎設定保存用> |
| Attended as: | Couples |
| Posted on: | 2015/02/25 |
| Activity Date: | 2015/02/24 |
Reviewed by: Vavoom
There was arrange of prices and weapons to fire depending on what you wanted. Great facilities and staff helpful. Great opportunity to shoot a range of guns when you don,t have that freedom back home. Thanks to the staff who took photo,s and let us take photos holding a number of weapons
| Rating: | |
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| Packages: | Deluxe (42 Shots) |
| Attended as: | Couples |
| Posted on: | 2015/02/24 |
| Activity Date: | 2015/02/20 |
Reviewed by: MAX
I went to Hawaii for a friend's retirement celebration. The couple was on their first overseas trip, and I wanted them to enjoy it. To my surprise, when we spoke to the flight attendants, we received a complimentary bottle of wine as a special service. We arranged for a limousine, and everything went smoothly until the activities began. We initially booked parasailing for three people but changed it to four. However, the local staff insisted, "We only heard three people. Pay up." They didn't even try to confirm the reservation and had a confusing communication system. One of the retirees couldn't fly and had to return. When I sent a complaint email, they responded, "We'll give you breakfast as an apology," but I was not satisfied with that, considering the time and effort spent on the reservation and travel. I would have eaten regardless of the complimentary meal, so I reluctantly accepted it to avoid wasting more time. I wonder if larger companies tend to have such a lack of attention to detail. Since we are on vacation, I wish they would take that into account and be more accommodating.
知人のリタイア記念でハワイに。知人夫婦は初の海外旅行で楽しんでもらいたいと飛行機内でアテンダントに声をかければ記念のワインボトルがプレゼントされる驚きのサービス。リムジンを手配し、アクティビティの出発までは順調でした。パラセイルを当初は3人で予約しましたが、4人に変更しました。ところが現地スタッフは最初の「3人しか聞いていない。金を払え」の一点張り。確認もしようとはせず連絡体制に????。リタイア夫婦の1人は飛べないまま帰還しました。不満のメールを送ると「お詫びに朝食をプレゼントします」と連絡はありましたが、予約した時間と手間暇、移動した時間の手間暇。食事はプレゼントされなくても摂りますので納得いかないまま、無駄な時間を過ごしたくないので承諾しました。会社が大きいと態勢も大味になるのでしょうか。バケーションに来ているのですから、そのことを前提とした受け身が欲しいものです。
We sincerely apologize for the unpleasant experience you had with the activity you utilized. Last year, we reached out to you via a separate email, but this issue occurred due to a lapse in confirmation from the operating company. We are truly sorry for this.
As an apology, we offered a complimentary breakfast, but we fully understand that it does not compensate for your valuable time during your trip.
We hope you can understand that we are making every effort to enhance our consideration for customers and improve our management system more than ever before.
VELTRA Customer Support Team
この度はご利用いただきましたアクティビティで、ご不快な思いをさせてしまいましたこと、心からお詫び申し上げます。
昨年、別途メールでもご連絡をさせていただきましたが、催行会社の確認漏れで今回のことが起こってしまいました。大変申し訳ございません。
お詫びとして朝食のプレゼントをさせていただきましたが、ご旅行中の貴重なお時間の代償とはなりませんこと、重々承知しております。
今回の事で、これまで以上にお客様への配慮と管理体制を徹底するよう尽力しておりますことご理解いただければ幸いです。
VELTRAカスタマーサポートチーム
| Rating: | |
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| Packages: | 高さ110メートル スタンダードライド!<2015/11/30まで> |
| Attended as: | Friends |
| Posted on: | 2015/02/24 |
| Activity Date: | 2014/03/18 |
Reviewed by: じゅんぴ
I participated with two female friends. There were few Japanese people, and the staff communicated entirely in English, so the explanations were a bit lacking, but I could generally understand the atmosphere of the place. Even though I couldn't understand the words, I found myself laughing as everyone got excited. The sunset was beautiful! However, it was quite cold, and although there was an all-you-can-drink alcohol option, I couldn't drink that much. I realized that a thick hoodie is essential during this time of year.
女ともだち2人での参加です♪
日本人の人は少なく、スタッフの方もオールイングリッシュだったので説明などはいまいちでしたが、その場の雰囲気で大体わかりますし、みんながワーッと盛り上がっていたら言葉はわからないけど笑えてきました。笑
サンセットも綺麗でした!
が、どうにも寒くアルコールも飲み放題ですがそんなに飲めませんでした。この時期は厚手のパーカーなどが必須だなと実感しました。
| Rating: | |
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| Packages: | サンセットセーリング |
| Attended as: | Friends |
| Posted on: | 2015/02/24 |
| Activity Date: | 2015/02/11 |
Reviewed by: みっち
My elementary school child and my wife participated, and they were very happy and had a great time. They joined the highest extreme activity, which was a height they had never experienced before, and it felt wonderful.
小学生の子供と妻が参加しましたが、とても楽しかったと喜んでいました。
一番高いエクストリームに参加したので、体験した事がない高さなので
気持ち良かったです。
| Rating: | |
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| Packages: | 高さ150メートル エキストリームライド!<2015/11/30まで> |
| Attended as: | Families |
| Posted on: | 2015/02/24 |
| Activity Date: | 2014/07/27 |
Reviewed by: Debbie
Highly recommend it! Crew was wonderful. Made sure we had drinks and the appetizers. View of Waikiki absolutely breathtaking!the sunset was magical! Also saw humpback whales as a bonus! Would do it again.
| Rating: | |
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| Packages: | Sunset Sail (Until 12/31/2017) |
| Attended as: | Solo Travelers |
| Posted on: | 2015/02/24 |
| Activity Date: | 2015/02/21 |
Reviewed by: Snyder
Great time. Plenty of booze, great staff. We actually saw a humpback whale!! Highly recommended. Do the Friday sunset tour, then grab a drink at shore bird , and watch fireworks from the beach. Did I mention the humpback whale!
| Rating: | |
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| Packages: | Now Available! Sunset Cocktail Sail |
| Attended as: | Couples |
| Posted on: | 2015/02/23 |
| Activity Date: | 2015/02/20 |
Reviewed by: くま
I was able to see a lot of whales! The prior explanation by the tour guide was in English, and then there was an announcement in Japanese, which made it easy to understand.
The reason for the four-star rating is the weather. Unfortunately, it happened to be cloudy with rain, which was disappointing. Thanks to the meal plan, I was able to warm up my chilled body with coffee and tea, which was a great help!
たくさんくじらを見ることができました!事前の説明も添乗員さんが英語でした後に日本でアナウンスが流れ、分かりやすかったです。
☆4の理由は天気。たまたま天気が曇りのち雨と悪かったのが残念でした。食事付きプランにしたおかげでコーヒーや紅茶で雨で冷えた身体を温めることができ、助かりました!
Thank you very much for participating in our cruise. We are very pleased to hear that you enjoyed seeing many whales. We hope you can join us on a sunny day next time! All of our staff are looking forward to your next visit.
Star of Honolulu
Reservations Department
この度は私共のクルーズにご参加頂き、誠に有難うございました。
たくさんの鯨をお楽しみいただけました様で大変嬉しく思います。
次回はお天気の日に参加できると良いですね!
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
予約課
| Rating: | |
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| Packages: | ホエールウォッチ+朝食<2020年12月31日まで> |
| Attended as: | Families |
| Posted on: | 2015/02/23 |
| Activity Date: | 2015/02/20 |
Reviewed by: 原田栄
I was able to see the tail fin and spouting a few times, but it was disappointing that I couldn't see them well because they were far away. I didn't know there was a rule that you can't get closer than 100 meters. It's understandable since it's nature. The sea was calm, and I enjoyed the cruise. The photo sales were a bit too expensive, so I didn't buy any.
尾ビレと潮吹きが何回か見れましたが、遠くて良く見えなかったのが残念でした。100m以内迄近づくことができないルールがあるとは知らなかった。自然相手なので仕方無し。海は穏やかでクルーズは楽しめた。写真販売はちょっと高過ぎて買わず。
| Rating: | |
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| Packages: | <午前プラン>朝食付き |
| Attended as: | Couples |
| Posted on: | 2015/02/22 |
| Activity Date: | 2015/02/18 |
Reviewed by: Amy M
Highly recommended! The whole group bonded over whale watching and guava juice/rum libations. The crew was friendly, accommodating, and chill. Awesome experience!
| Rating: | |
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| Packages: | Now Available! Sunset Cocktail Sail |
| Attended as: | Solo Travelers |
| Posted on: | 2015/02/22 |
| Activity Date: | 2015/02/18 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you very much for participating in our cruise.
It seems that towards the end of the cruise, you were able to see the whales spouting and the sea turtles, which is wonderful.
We hope that next time you will enjoy watching the whales jump.
All of our staff are looking forward to your next visit.
Star of Honolulu
Reservations Department
この度は私共のクルーズにご参加頂き、誠に有難うございました。
クルーズの終わりごろになってしまった様ですが、クジラの潮吹きやウミガメが見られて良かったですね。
次回は、クジラのジャンプをお楽しみいただければ幸いです。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
予約課