Reviewed by: Brown Family
We went as a family event and enjoyed the event itself, but we bought the pictures and video and two people in our group were not in the video, very disappointing. And there were only a few clips of us in the video. Most of the video is prerecorded stream that a few clips of our family was added to. The crew sells the t-shirts and receive the profit from them but was not willing to give a discount for 8 shirts. Not good business. When paying $60 for video and pictures the crew should have made sure the camera and sd card were working for each ride. Not happy.
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| Attended as: | Families with Young Children |
| Posted on: | 2012/09/03 |
Reviewed by: Mr. Anonymous
This was a great activity; I only wish we'd been higher and it lasted longer! However, the view was fantastic and we had a smooth ride up and down.
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| Attended as: | Couples |
| Posted on: | 2012/08/31 |
Reviewed by: Rinpapa
From the Sheraton Maui where I stayed, it was surprisingly close to walk along the beach walk, arriving in about 7 to 8 minutes. There was an ID check at the entrance, and it seems it's better to have something like a driver's license. Unfortunately, I didn't have anything on me, but I passed without any issues.
While waiting in a long line, we were greeted by a typical Hawaiian light rain, which resulted in a rainbow appearing in the sky, and a nearby American family took a photo for us. By the way, it seems there were quite a few fewer participants from Japan.
The content of the show was well-structured and enjoyable, although the food had a somewhat wild impression for a Japanese person.
宿泊したシェラトンマウイからビーチウォークにそって歩くと思いのほか近く7~8分で到着しました。入場ではIDの確認がありました。運転免許証なんかは持っていたほうがよいようです。あいにくなにも持っていませんでしたが難なくパス。
長蛇の列で待つなか、ハワイらしい小雨に見舞われましたが、おかげで空に虹がかかり、近くのアメリカ人ファミリーが写真を撮ってくれました。ちなみに日本からの参加者はかなり少ないようです。
ショーの内容は構成も分かりやすく楽しめるものでした、食事の内容は日本人的にはいくぶんワイルドな印象でした。
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| Attended as: | Couples |
| Posted on: | 2012/08/15 |
Reviewed by: ソロイモンガラ
We participated as a family of four.
It was a morning sunrise tour.
We drove to the Lahaina Harbor parking lot with a rental car. Even though it was early in the morning, there were staff present, and when we mentioned the Trilogy tour, we were able to park for $10 for the day.
Participants came from Canada, the United States, and South Korea, and there were no Japanese participants. There was no Japanese-speaking guide.
The ride was comfortable with no waves or wind, just as the sun was rising. On the way, we passed near a large pod of dolphins that were swimming around. The dolphins played a game of chase with the boat. The classic cinnamon rolls were freshly made and warm, and they were delicious.
At Floppy Bay, there was still no one around around 9 AM. It felt like we had the place to ourselves. The bay had high waves at the shoreline, so we needed to wear fins a little offshore where the waves were calmer, which confused my 9-year-old a bit. We saw plenty of fish, and the coral preservation was good, with excellent water clarity. Since there were some waves, it seemed better to stay away from the shallows and rocky areas. We observed underwater at a depth of 2 to 3 meters in slightly deeper water. Since we had children with us, it was reassuring that a staff member from Trilogy sat on a surfboard nearby to monitor everyone's safety. Finally, when we were getting back onto the sandy beach, we had to rush up with the waves, or we might get pulled back out, but the tour captain helped pull the children up onto the shore.
The city tour didn’t have much to see. It was evident that many Japanese immigrants had once contributed to pineapple farming, and their struggles were palpable. There were photos of Japanese people and Japanese dolls in the museum.
Back at the harbor, the barbecue chicken was delicious. Unlike snorkeling from the boat, being on land meant we could enjoy lunch without getting seasick, which is one of the great things about this tour.
The return trip was supposed to follow the same route, but there were a few waves. The captain had advised everyone to take motion sickness medication for the return trip, saying it would be bumpy, so I took it and ended up feeling good and falling asleep.
This felt like a true resort tour, and I was very satisfied.
家族4人で参加しました。
朝のサンライズツアーでした。
ラハイナ港の駐車場まではレンタカーで行きました。早朝ですが係りの人がおり、トリロジーのツアーというと一日10ドルで駐車できます。
参加者はカナダ、アメリカ、韓国からで、日本人はいませんでした。日本語ガイドもつきません。
行きは波もなく、風もなく、ちょうど朝日が昇る時間で、快適でした。ラハイナの北岸を西へ回り込む途中、イルカが大群で生息している近くを通ります。イルカは船と追いかけっこをしてくれました。定番のシナモンロールも作り立てで温かく、おいしかったです。
フロポイ湾は9痔頃はまだ誰もいません。独占状態です。湾は波打ち際で波が高くなるので、波が立たない少し沖でフィンを履く必要があり、小さい子供(9歳)は少し戸惑いました。魚はたくさん見られます。サンゴの保存もよく、水の透明度も抜群です。やや波があるので、浅瀬や岩場には近寄らないほうがよさそうでした。やや深いところで水深2から3メートル下を観察しました。子供連れでもあり、近くに同行したトリロジーの方がサーフボードの上に座って皆の安全を監視してくれていたので安心でした。最後に、砂浜に上がるときも波とともに一気に駆け上がらないと、また沖に引き込まれそうになりますが、ツアーのキャプテンが子供の手を引っ張って上陸させてくれました。
市内ツアーは特に見るものもないです。かつて日本から移民が大勢パイナップル作りに加わっていたことがわかり苦労がしのばれました。資料館に日本人の写真、日本人形があります。
港に戻って、バーベキューのチキンはおいしかったです。船の上からのスノーケリングと違い、陸上ですので酔うこともなく昼食を満喫できるのがこのツアーの良いところです。
帰りはほぼ同じ航路のはずですが、波が少しでました。あらかじめキャプテンが帰りはrompyだからと、皆に酔い止めを勧めましたので服用したら、いい気持ちで寝てしまいました。
これぞリゾートのツアーという感じで大満足でした。
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| Attended as: | Families with Young Children |
| Posted on: | 2012/08/09 |
Reviewed by: ソロイモンガラ
We participated as a family of four. There were no Japanese people, including the staff, but the cheerful staff made it enjoyable without feeling alienated.
We went snorkeling in Honaunau Bay, and there was only one other boat in the spacious bay, allowing us to swim freely.
The water was very clear, and we enjoyed the corals and fish. We encountered a large number of sea turtles, almost six of them gathered together.
We changed spots and went snorkeling again, but at that location, there were fewer corals compared to the first spot, as it was rocky.
The waves on the way there and back were not too rough, and I didn't feel seasick at all.
I think more Japanese people should consider visiting.
家族4人で参加しました。スタッフを含め日本人はいませんでしたが、陽気なスタッフで、とくに疎外感を感じずに楽しめました。
ホノルア湾でスノーケリングをしましたが、湾にはもう一船いるだけで、広々した湾でのびのび泳ぎ回れました。
海の透明度は高く、サンゴ、魚は十分楽しめました。ウミガメの数は半端なく、6匹近くまとまって集まっているのに遭遇しました。
スポットを変えて、もう一度スノーケリングしましたが、そちらは岩場で、最初のスポットほどサンゴは見られませんでした。
行き帰りの波はそれほど荒くなく、まったく酔わずに済みました。
日本人がもっと訪れてもいいように思います。
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| Attended as: | Families with Young Children |
| Posted on: | 2012/08/05 |
Reviewed by: Frank W. Stamos
Had a marvelous evening, food and intertainment was awesome.
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| Attended as: | Couples |
| Posted on: | 2012/07/12 |
Reviewed by: Shirley Frazier
The show was fabulous. However, I was seated at the back of the room (and I would have had to turn completely around) to see the show after paying for premium seating. Then, someone came to my table and asked for me and moved me to the best table in the house. To my surprise, again, I would have had to turn completely around and see the show. At this point, I was really angry and was getting ready to ask for the manager or get my money BACK when one of the guests offered to give up his seat to me. Overall, the show was the best entertainment I saw in Maui but the fact I went to the expense to pay for upgraded seating and was given bad seats (TWICE) really upsets me. I am not sure if I would use your service again.
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| Attended as: | Friends |
| Posted on: | 2012/07/11 |
Reviewed by: Lynette
Was a good show, all the dancers were very good. I so enjoyed the food. The pork was amazing..... Met some nice people for different places and had a great time. A little pricey i thought, but if you have never been, it was a good experience.
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| Attended as: | Friends |
| Posted on: | 2012/05/11 |
Reviewed by: 匿名希望
Before departing for my trip, I decided to participate based on the information that there are so many whales around Maui at this time of year that it's called "whale soup." Since I was staying at a hotel in Ka'anapali, it was very convenient that the whale watching tour was the only one departing from Ka'anapali, while most others were from Lahaina. I was able to see many whale backs and tails, but it was a bit disappointing that I only saw their heads and full jumps once. However, it was a fun two hours as I shared the joy of spotting whales with the staff and other guests. Motion sickness medication is a must.
旅行出発前に、今の時期マウイ島周辺の海は、クジラスープと呼ばれるほどたくさんのクジラがいるらしい・・・という情報から参加を決めました。カアナパリのホテルに滞在していた為、ラハイナ発のホエールウォッチングが多い中、唯一カアナパリ発だったのでとても便利でした。たくさんのクジラ達の背中や尾は見えましたが、頭やジャンプをして全体の姿を現してくれたのは1回だけだったので少し残念でした。でもスタッフの方や他のお客さんと共に、クジラを見つけた時に歓声をあげて喜びを共有できて楽しい2時間でした。酔い止めは必須です。
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| Attended as: | Families |
| Posted on: | 2012/02/09 |
Reviewed by: Mr. Anonymous
This was the second Luau of our trip. We scheduled this as our new years eve activity. This was aperformance by a professional dance group. Each song and dance was an good "act". But just that. I did not get the feeling of the culture and the sense of enjoyment that I recieved from the first Luau I attended.
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| Attended as: | Families with Young Children |
| Posted on: | 2012/01/02 |
Reviewed by: From Australia
Unfortunately it was raining on the night we went, were handed plastic poncho's at the door to an outdoor cement courtyard and facing away from the beach. This was disappointing compared to others I had read about. We paid extra for preferred seating, which was probably better than sitting up the back. Our table service was not good and agree with other reviews the Mai Tai's were awful, had to go to the bar to ask for wine instead. Still all in all it was what a Laua is all about, the dancers were great, had a good laugh at them doing the NZ Huka. Would still recommend.
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| Attended as: | Families with Young Children |
| Posted on: | 2012/01/01 |
Reviewed by: Charlie
Took 6 yr old daughter. We both thought it was awesome. Not as scary as I thought it would be for her. Crew was very professional. Picture package was a great deal. Amazing how quiet it was floating over the ocean. As soon as we got back on the boat my daughter asked when we could do it again.
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| Attended as: | Families with Young Children |
| Posted on: | 2011/12/10 |
Reviewed by: moco
First of all, I have a complaint. I was hoping for staff who could speak Japanese, and since I hadn't received any communication, I went out feeling at ease, only to find that all the guests and staff were foreigners. The staff welcomed us with smiles and assured us everything was fine, but I couldn't understand anything from the lengthy greetings to the explanations. However, the staff were considerate and made an effort to engage with us, so I didn't feel uncomfortable. In the end, my husband and I decided to just enjoy ourselves with our dialect, and it turned out well.
As for the tour content, I was very satisfied. Time flew by quickly.
まず最初に苦情を・・日本語を話すスタッフを希望していて特に連絡もなかったので安心して出かけたところ、客もスタッフも全て外国人。スタッフは笑顔で大丈夫だと迎えてくれましたが、長々と話される挨拶から説明事項までさっぱりわかりませんでした。確かにスタッフは気を使って話しかけてくれて居心地は悪くなかったので、開き直って主人と二人方言丸出しで楽しんでこれたので結果オーライでしたけどね。
ツアー内容は大満足。時間があっという間に過ぎて行きました。
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| Attended as: | Families with Young Children |
| Posted on: | 2011/09/27 |
Reviewed by: 匿名希望
I participated in a sunset tour. Everything was in English, which might be tough for those who don't understand it at all. Personally, I dislike tours that are only for Japanese people, so I found it interesting. Also, since it's quite an expensive tour, there weren't many young people who looked like students (Maui itself is a luxury resort, so there weren't many young people like that).
The food and service were very attentive, and I think the cost performance is quite good. Cinnamon rolls, burritos, and fruits were served on the boat, along with a BBQ dinner, and on the way back, alcohol and ice cream desserts were provided. Of course, drinks were included as well. I think it was quite generous.
The staff answered various questions, and their explanations about the island and the boat were interesting. However, if you're a beginner at snorkeling, the sunset tour might be a bit challenging. Since the winds are strong in the afternoon in Maui, I recommend the morning tours over the sunset ones. It seems that morning is the best time for snorkeling in Maui. Therefore, I hardly saw any fish on this tour... Additionally, when we landed on the island, there were options for exploring the island by car or snorkeling at the beach, which was nice because we could do what we wanted.
I didn't feel seasick at all. People from other tour companies also said that Trilogy's tour is the least likely to make you seasick and that the service is good.
サンセットのツアーに参加しました。すべて英語です。まったく英語が分からない方にはつらいかもしれません。個人的には日本人だけのツアーが嫌いなので面白かったです。また、値段もかなりするツアーですので、学生と見られるような若い人はほとんどいません(マウイ自体高級リゾートなのであまりそのような若い人はいませんでしたが)。
ご飯やサービスは大変丁寧でコストパフォーマンスはかなりあると思います。シナモンロール、ブリトー、フルーツが船上で提供され、そしてBBQの夕食、帰りの船ではアルコール&アイスのデザートが提供されます。もちろん飲み物もです。かなりいたれりつくせりだと思います。
スタッフも色々質問に答えてくれます。島や船の説明も面白かったです。ただ、スノーケル初心者でしたら、サンセットのツアーはちょっと大変かもしれません。マウイ自体午後は風が強いのでサンセットのツアーよりも朝のツアーをお勧めします。マウイでのスノーケルは朝がベストのようです。なので、このツアーでは魚はほとんど見れませんでした。。。また、島に降りると、ドライブでの島散策やビーチでのスノーケル島各自チョイスがありますので、自由にできるのがよかったです。
船もまったく酔いません。他のツアー会社の人もトリロジーのツアーが一番酔わないし、サービスもよいといっておりました。
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| Attended as: | Families |
| Posted on: | 2011/09/25 |
Reviewed by: Charles
The ride itself was excellent, and for us first-timers, a really great experience. The boat was late, however, but they promised us a free video of the ride for some compensation. The video won't work, and I suspect the lens cap was left on the camera (sound but black picture). We took our own videos, though, and since we weren't charged for the video it's not a big deal.
No complaints at all about the ride and the employees, though.
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| Attended as: | Families with Young Children |
| Posted on: | 2011/09/20 |
Reviewed by: Joe and Family
This was our third luau and the best one so far. The food, including the poi, and drink were plentiful and delicious and the entertainment was awesome. The show consisted of a variety of Polynesian dancing, including fire-dancing. All the dancers were very talented and put on a high-energy show. The layout at the Royal Lahaina provides a perfect view of the sunset over the ocean which is incorporated into the show.
Overall, it was a wonderful luau experience.
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| Attended as: | Families with Young Children |
| Posted on: | 2011/08/27 |
Reviewed by: Mr. Anonymous
Staff was incredibly nice; would recommend it to friends and family.
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| Attended as: | Friends |
| Posted on: | 2011/08/27 |
Reviewed by: Mr. Anonymous
This tour couldn't possibly have been any better! I had a blast, and i know my friends all did too! We couldn't stop talking about it the whole way back to our hotel...and even the days after! I tried wake boarding for the first time and now am a huge fan. It was great to have just our group with only friends aboard....no strangers and just fun, fun fun. AWESOME.
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| Attended as: | Families |
| Posted on: | 2011/07/22 |
Reviewed by: Mr. Anonymous
Parasailing is now my new favorite activity! Wow was this fun! I went by myself, but it is cool to know that I can bring a friend next time and actually go together at the same time. A couple did that and looked like they had fun with that too.
Awesome venue and fun ride. Will definitely book this tour again next year when I come through again!
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| Attended as: | Friends |
| Posted on: | 2011/07/22 |
Reviewed by: Mr. Anonymous
We took our son on this tour and every one of us loved it. He had the best time learning about all the new fish and animals and underwater sights that were new to him, and we loved the idea that he was getting educated without even knowing it...as were we.
My wife is a sweet tooth and she could not stop raving about the cinnamon rolls! And I was partial to the lunch. I don't know if it was because we had been out swimming and snorkeling around, but everything tasted just so good, and I ate enough for four of me it seemed! ha.
It was a great day, The staff was excellent and we felt very looked after the whole time. A+
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| Attended as: | Families with Young Children |
| Posted on: | 2011/07/21 |
Reviewed by: Hugh
My family and I attended on Saturday, 7/16/11. I have been to quite a few magic shows, being an amature magician. I know what to expect, and what to look for. There are many magicians, and Jody is certainly one of the world's best, but where he and his family stand out is in the presentation, and the smoothness of their craft. I think with the dinner, the table magic performed by his understudies, the Hawaiian dancing between sets, and the atmosphere of the club, there is not a better value for entertainment on the island. Along with a great magic show is the comedy woven in with his presentations. The audience was laughing the entire time. I would go again without hesitation.
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| Attended as: | Families with Young Children |
| Posted on: | 2011/07/19 |
Reviewed by: Mr. Anonymous
Having a boat at your disposal, and just for your family's use is incredible! We felt like kings! The kids chose to use the bumper tubes and whoosh around the water and the wake of the boat. I took so many great pictures of them just laughing their heads off!
What a great time to have been able to share with the kids! My husband and I could not have asked for better! And I caught a few rides too!
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| Attended as: | Families with Young Children |
| Posted on: | 2011/07/01 |
Reviewed by: Mr. Anonymous
When I heard "Magic Show" I was not thrilled...but my husband insisted it would be fun, and my kids sounded excited, so I decided to take one for the team and go along. And I am really glad i did.
The kids just couldn't get enough of the illusions and magic...I adored the hula dancers...and my husband, well, my husband was just happy the kids weren't killing each other I think! Although he did say the illusions were unreal!
The food was great for us because I am a vegetarian (tofu was offered) and my husband loves fish...they even had a kids menu that the kids actually ate. Thanks for a great memory for our family.
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| Attended as: | Families with Young Children |
| Posted on: | 2011/07/01 |
Reviewed by: Jared
The crew was so nice. Everything was very enjoyable about this adventure! We originally planned to do just the 600 feet and then changed to 1200 once we saw another couple go up. It was great!
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| Attended as: | Couples |
| Posted on: | 2011/05/23 |
Reviewed by: Jared
We were staying at the Royal Lahaina, so we got to hear another Luau on another night... It was a little different than the Luau we attended, which I think is nice because it makes it a unique experience!
The food was great. I highly recommend getting the "speed pass" for an additional $15 at the door and arriving early to get the best seats! It's well worth the additional money :-)
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| Attended as: | Couples |
| Posted on: | 2011/05/18 |
Reviewed by: Ken from TN
Been to 4 luaus in 3 visits to the islands and this is by far the best one.
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| Attended as: | Couples |
| Posted on: | 2010/12/27 |
Reviewed by: Florida Vacationer
We arrived at the Hyatt location promptly and had to stand outside in lines instead of being seated and served a cocktail as we expected. It was like being in line at a Disney Park. We expected more from such a small venue at such a large price. The performers were excellent. Staff sucked.
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| Attended as: | Families |
| Posted on: | 2010/11/18 |
Reviewed by: The Marshalls
For my kids first time in Maui I wanted them to experience a true Luau. We didn't want to pay the price that the Old Lahaina Luau charged (even though we had been to it on our honeymoon and loved it, and everyone always says its the best one on Maui) so we went to the Hyatt. I was disappointed that it was on concrete with the stage so far away, after we waited in the rain and sunny heat (yes at the same time!) in line for 45 minutes! The mai-tai's were not very strong either and we wanted to get the most bang for our buck. On the other hand, the show was entertaining enough, the staff was very friendly, and we met a lovely family from Tokyo, so we all had a great time. The fire dancers were a big hit! I thought the food was EXCELLENT, especially for such a large buffet, and my kids really enjoyed the whole thing. For the price, it was a decent deal since one of my kids was free, but I think The Old Lahaina Luau is the only way I would go if I had it to do over again.
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| Attended as: | Families with Young Children |
| Posted on: | 2010/08/16 |
Reviewed by: rscastro
we had so much fun and the crew takes such good good care of you.
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| Attended as: | Families with Young Children |
| Posted on: | 2010/08/03 |
Reviewed by: Barry Parker
This was our second year in a row with UFO and we could not have been happier. Once again they made the experience one we won't forget for a long time. Paul and Mike were just terrific on the boat and my 16 year old granddaughter and her best friend had the time of thier lives. Thank you for a wonderful day.
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| Attended as: | Families |
| Posted on: | 2010/07/24 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you for participating this time. Even if you request a Japanese guide, we may not be able to accommodate your wishes. (We do not respond to requests in advance.) We are very pleased to hear that you had a great time with our staff on the day of your visit. We look forward to seeing you again when you come to Maui!
Aloha!
この度はご参加いただきありがとうございました。日本語ガイドはリクエストしていただいてもご希望に添えない場合もございます。(事前にリクエストのご回答もしておりません。)当日、現場のスタッフと楽しい時間をお過ごしいただけたとのことで非常に嬉しく思っています。またマウイにいらっしゃった際にはお越しを待っています!
アロハ!