Reviewed by: トミー
I was relieved to find a Japanese person at the reception.
Inside the submarine, there is a tape with guidance in Japanese.
The day before, the waves were high, so the water was a bit murky, but I was still very satisfied to see the coral fish.
受付に日本人がいるので安心しました。
潜水艦内は日本語の案内音声のテープになります。
前日波が高かったので少し濁っていましたが、それでもコーラルフィッシュが見れて大変満足でした。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Couples |
| Posted on: | 2019/07/19 |
| Activity Date: | 2019/07/16 |
Reviewed by: surfernie
Children's opinion:
The waves were rough, but there were fish, and it was fun.
It takes about an hour by boat to get to Molokini Island.
By chance, there was a strong southwest wind, so the boat was rocking quite a bit, but it seems that about 70% of the year is calm.
There were also considerable waves around Molokini Island, and we could only stay for a short time, but it seems that it's actually calm like a lake, so I want to try again.
こどもの意見↓
波が荒れてたけど魚がいて楽しかった。
モロキニ島へは、船で1時間。
たまたま、サウスウエストの風が強く吹いていたため、かなり船が揺れていたが、1年のうち70%くらいは、穏やかだそうです。
モロキニ島周辺もかなりの波があり、短い時間しか入れなかったが、本当は湖のように穏やかだそうなので、またリベンジしたいです。
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2019/07/17 |
| Activity Date: | 2019/07/14 |
Reviewed by: maki
The boat sways quite a bit, so I recommend that those who are prone to motion sickness take medication before participating. I was grateful for the cheerful staff who provided thoughtful attention.
船が結構揺れるので、酔いやすい方は薬を飲んでから参加することをお勧めします。
スタッフの方々は明るく細かい配慮をしてくださりありがたかったです。
| Rating: | |
|---|---|
| Packages: | シュノーケルプラン |
| Attended as: | Families |
| Posted on: | 2019/07/14 |
| Activity Date: | 2019/06/19 |
Reviewed by: Maui local
The sunset sail was very good, better than others I've done. Definitely wasn't live music and booking online doesn't allow for a kamaʻāina discount, once I got to the front desk I was told they did offer 25% but I couldn't get it since there wasn't a way to do it online.. 5 of us went so perhaps someone could figure that out on your end?
Otherwise the excursion itself was great even saw doplhins swim along the boat!
| Rating: | |
|---|---|
| Packages: | Original Sunset Cocktail Sail |
| Attended as: | Families |
| Posted on: | 2019/07/13 |
| Activity Date: | 2019/07/05 |
Reviewed by: タカ&ノリ
Before the English announcement, staff member Kato guided us, which was reassuring. The first point near Molokini Island was fun with its colorful fish. At the second point, the waves got bigger, so I quickly got back on the boat, but my companion said they were able to see turtles. During the return cruise, everyone got excited when a big fish was caught. It was also interesting to watch them skillfully fillet it with a large knife.
英語のアナウンスの前にスタッフの加藤さんが先に案内してくれるので、安心でした。モロキニ島の近くのポイントは色とりどりの魚がいて楽しかったです。2番目のポイントは波が大きくなってきたので私はすぐに船にあがったのですが、連れは亀など見れたそうです。帰りのクルーズ中、大きな魚が釣れてみんなテンション上がりました。大きなナイフで器用にさばいているのをみるのも興味深かったです。
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2019/06/29 |
| Activity Date: | 2019/06/19 |
Reviewed by: BOO
I was unsure whether to sign up for this trip, but I'm really glad I participated! The staff were very cheerful and kind. I was impressed by the cobalt blue sea of Molokini Island! At another location, I was able to see sea turtles up close, which was amazing, and the burgers at lunch were hearty and delicious. It became a wonderful family memory. Thank you so much to all the staff.
今回の旅行で、申し込むかどうか迷いましたが、参加して本当に良かったです!
スタッフの皆さんは、とても明るくて親切。
モロキニ島のコバルトブルーの海の色に感動!もうひとつの場所では海ガメを間近で見れて素晴らしかったし、食事のハンバーガーもボリューム満点で美味しかったです。
とても素敵な家族の想い出になりました。
スタッフの皆さん本当にありがとう。
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2019/06/27 |
| Activity Date: | 2019/06/24 |
Reviewed by: Emma
The crew was really nice, the 2 spots were amazing ! 4 stars only because unfortunately we didn’t see any turtle, but the overall experience is still outstanding.
| Rating: | |
|---|---|
| Packages: | Snorkeling and Snuba |
| Attended as: | Couples |
| Posted on: | 2019/06/09 |
| Activity Date: | 2019/06/08 |
Reviewed by: YUU
It was a tour for a large group, but there were plenty of seats, and the hamburgers for lunch were freshly grilled and delicious! The water around Molokini Island was cold, but a swimsuit and a UV-protective swim parka were sufficient. I forgot to apply sunscreen, and the back of my thighs near my butt got quite sunburned. They provide coral-friendly sunscreen (everyone who applied it turned white). It seems that dolphins can be seen almost every day on Maui, and I was amazed by the large pod of dolphins swimming alongside the boat. At the second spot, we were also able to see swimming sea turtles.
大人数で行くツアーですが、座る席も充分あり、昼食のハンバーガーもお肉焼きたてで美味しかったです!
モロキニ島周辺は水が冷たかったですが、水着に、UVカットの水着用パーカーで充分でした。日焼け止めを塗り忘れ、お尻の近くの腿の裏がかなり焼けました。
日焼け止めは、サンゴに優しいものを貸してくれます。(塗った人たちみんな白くなっていましたが)
マウイ島では、ほぼ毎日イルカが見られるそうですが、すごい数のイルカの群れが船と一緒に泳いでくれたことに感動しました。
2箇所目では、泳いでいるウミガメも見ることができました。
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2019/06/06 |
| Activity Date: | 2019/06/03 |
Reviewed by: Floyd Martinez
Captain Dan and the crew were fantastic! Friendly and helpful, even though they they had just come back from the morning cruise. They truly enjoy their work and it shows! We will recommend them to all our family and friends!
ALoha! Mahalo for joining us on the Four Winds II. We appreciate your business and hope to see you again during your next Maui vacation!
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2019/05/10 |
| Activity Date: | 2019/05/07 |
Reviewed by: hello.maui
We participated with my 3-year-old child, my husband, and my mother, making a group of four. By the time we returned to the port, it was drizzling, but we were blessed with great weather, creating truly wonderful memories. My mother was a bit anxious about participating since she had hurt her legs and back not long ago, but thanks to the support of our Japanese guide, Kana, she was able to safely enter the sea and was very happy. She didn't want to get out of the water! The staff on the boat were very attentive, which made us feel very secure.
My husband carried our child into the sea. Although our child wore a life jacket and snorkeling goggles, they were too scared to put their face in the water. Many kids enjoyed using boards with scopes attached to them. There were also parts of the boat where you could peek into the water, and our child was delighted to see the sea from there.
In the morning, there was a buffet on the boat with fruits, cupcakes, and drinks. For lunch, we had a choice of hamburgers or hot dogs, with patties and sausages grilled fresh on the boat in a BBQ style. I couldn't drink since I was driving, but by the end, the boat turned into a bar where we could enjoy local craft beers and other drinks. All the staff were cheerful, and we had a really fun time.
They also provided reef-safe sunscreen, which I appreciated. I felt like they thought of everything. I would love to participate again when my child is older. Thank you very much!
3歳の子供と、主人と、母の4人で参加しました。港に戻る頃には雨がぱらついていましたが、いいお天気に恵まれて本当に素晴らしい思い出になりました。
母は少し前に足腰を痛めて、参加できるか不安なまま当日を迎えましたが、日本人ガイドのカナさんのサポートのおかげで無事海にも入ることができ、とても喜んでくれました。なかなか海から上がりたがらないくらいでした。船の上でもマメに声をかけてもらえるので、とても安心しました。
子供は主人が抱いて海に入りました。ライフジャケットとシュノーケルのメガネを付けましたが、怖くて海には顔を付けられませんでした。ボードにスコープが付いたものもあり、それを使って楽しんでいた子もたくさんいましたよ。船の中でも一部、海中が覗けるようになっているところがあるので、そこで海を見て喜んでいました。
朝は船の上でフルーツやカップケーキ、ドリンクなどのバイキング。昼はハンバーガーかホットドッグで、パティやソーセージは船上グリルで焼きたてを提供するBBQスタイルです。私は車なので飲めませんでしたが、最後は港に戻るまで船上バーになり、地元のクラフトビールなどのお酒も楽しめます。スタッフの方はみんなノリがよくて、本当に楽しかったです。
サンゴに優しい日焼け止めも用意してくれています。至れり尽くせりだなと感じました。
子供が大きくなったらまた参加したいと思います。ありがとうございました。
| Rating: | |
|---|---|
| Attended as: | Families with Young Children |
| Posted on: | 2019/05/06 |
| Activity Date: | 2019/05/02 |
Reviewed by: Jes jes
The crew on the boat was great, funny, helpful and knowledgeable.
The reef area the boat drove to and parked in was prettt boring. We saw maybe 4 types of fish and didnt travel anywhere else.
The diver brought a lot of neat things by the boat.
| Rating: | |
|---|---|
| Packages: | 1 Hour Adventure [2021 Package] |
| Attended as: | Friends |
| Posted on: | 2019/05/01 |
| Activity Date: | 2019/04/28 |
Reviewed by: 匿名社長
I thought I would encounter them a bit more, but I only finally found them towards the end. It was great to see them up close, but I do think the timing was off. I would like to try again someday.
もう少し遭遇できるのかなと思っていましたが、最後の方でやっと見つかったくらい。
近くで見れたのは良かったけど、やはり時季が悪かったのかなと思います。
いつかリトライしたいかな
| Rating: | |
|---|---|
| Packages: | 7:30出港 |
| Attended as: | Couples |
| Posted on: | 2019/04/30 |
| Activity Date: | 2019/04/27 |
Reviewed by: ゆうちょん
On the day of the tour, we drove there with a rental car. We quickly found parking, but the meeting point was not at the address listed; it was in the area circled in the map photo that was sent later. It was a bit confusing, but we found it right away. After confirming attendance, we signed the board and received our boarding passes before setting sail. Breakfast was already prepared on board, with fruits, bread, and coffee available. The boat is two stories, with a kitchen, bar, and two restrooms on the first floor. The second floor has the cockpit and benches for passengers. Most of the participants in the tour were young couples and families, with few Asians present.
The tour took us to two locations. The first stop was Molokini Island, where we could enjoy snorkeling for about an hour. The tour includes goggles and fins, but not wetsuits. We rented wetsuits for $10 each on the day. The water temperature was a bit low, so having one would be more comfortable if you plan to stay in the water for a long time. On the way to the second location, we had hamburgers, which were incredibly delicious after swimming! Be sure to enjoy them while breathing in the fresh air; it feels wonderful. The second spot is said to be where sea turtles can be seen around Waimea. As the guide mentioned, we were able to see a sleeping sea turtle! On the way back, drinks were available at the bar, including three types of beer and Mai Tais. We enjoyed a relaxing adult time. I highly recommend it.
当日はレンタカーで自分達で向かいました。駐車場はすぐに見つけられましたが、集合場所が住所に記載された場所ではなく、後から送られてくるマップ写真の丸で囲った部分でした。少し混同しましたが、すぐに見つけられました。出欠確認をして、サインボードにサインをして、ボーディングパスを貰って出航です。船内には既に朝食が用意されていました。フルーツやパン、コーヒーを楽しめます。船は二階建で一階部分にキッチンとバー、トイレが二箇所あります。二階は操縦席と客席用のベンチがありました。ツアーに参加されている人は、若い夫婦、家族連れが多かったです。アジア系は少ないです。ツアーでは二箇所を巡りました。一箇所目はモロキニ島。約1時間の間シュノーケルを楽しめます。ツアーにはゴーグルとフィンは含まれますが、ウェアは含まれません。私達は当日1人10ドルで借りました。水温が少し低いので、長時間水の中に居るのであればあった方が快適だと思います。二箇所目に向かう道中で、ハンバーガーを頂きました。これがまた泳いで疲れた身体には最高に美味しかったです!是非外の空気を吸いながら召し上がって下さい。幸せを感じます。二箇所はワイメアの辺りの海亀が見られると言われているスポットでした。ガイドさんの言う通り、居眠りをしている海亀さんを見る事が出来ました!帰り道では、バーでお酒が頂けます。3種類のビールに、マイタイなど。大人の時間をまったりと楽しめました。お勧めです。
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2019/04/25 |
| Activity Date: | 2019/04/21 |
Reviewed by: kei&fumi
Since the cruise was on April 13th, I was worried that there might not be any whales left. But they found them for us! We were able to see a mother and her calf, along with a male whale chasing after the mother. It turns out this male is not the father, just a pursuer. The mother whale is busy raising her calf and has no interest in him, yet he persistently follows her. Well, it might be nice to have him around like a bodyguard.
Thanks to our Japanese guide, Taka, who provided humorous and detailed explanations, we had a wonderful time. Maui has many surrounding islands, so the water is shallow and there are fewer sharks. This is why whales can safely give birth here. However, there aren't many fish in this area, so the mother whale is sacrificing her own body to feed her calf. Once the calf is big enough, they return to the rich feeding grounds of the Alaskan seas.
I really understood why there are so many whales in Maui, and I’m so glad I chose this cruise. Thank you, Taka!! And thank you, Veltra!!
4月13日のクルーズだったので、もうクジラはいないかと不安でした。でもちゃんと見つけてくれました!一組の親子と、そのお母さんを追いかけるオスのくじらを観ることができました。このオスはお父さんではないそうです。ただのおっかけ。お母さんくじらは子育てで忙しいのでその気はないのに、しくこく追っかけてくるそうです。まぁ、ボディガードみたいでいいのかもしれませんね。
日本人のガイドのタカさんのユーモアあふれる詳しい説明のおかげで、楽しいひと時を送らせていただきました。
マウイは周りに島が多いので水深が浅く、さめが少ないとのこと。だからくじらはここで安心して出産が出来るそうです。でもこのあたりは餌となる魚が少ないのでお母さんくじらは身を削って子供におっぱいをあげているそうです。
子供が十分大きくなったら餌の豊富なアラスカの海に帰っていくそうです。
マウイ島にくじらが多い訳もわかり、本当にこのクルーズにして良かったと思いました。
タカさんありがとう!!
そしてベルトラさんありがとう!!
| Rating: | |
|---|---|
| Packages: | 通常プラン<09:45/12:00/14:15出港>(2020/5/15まで) |
| Attended as: | Couples |
| Posted on: | 2019/04/23 |
| Activity Date: | 2019/04/12 |
Reviewed by: MMB
This would be good with the kids. I don't have kids so, anyway with family this is great. As an adult date situation not as much. Go with the kids and have fun.
Aloha! The Four Winds II is a family-fun boat, but still has amenties for all ages. Next time you are on Maui, I would recommend a trip on our sister vessel the Maui Magic which is a smaller catamaran that takes ages 5 & up.
Mahalo,
Nikki Andricci
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2019/04/21 |
| Activity Date: | 2019/04/18 |
Reviewed by: PORI
We were blessed with great weather, calm waves, and high visibility, allowing us to enjoy snorkeling under excellent conditions. Among the participants, we were the only two Japanese, but thanks to the wonderful support from the staff member Takako, we were able to spend our time from check-in to check-out without any worries or inconveniences. Even though it was already April, at the end of the season, we were thrilled to see whales multiple times before reaching Molokini Island. At the snorkeling spot, Takako quickly found a sea turtle and let us know, allowing us to fully enjoy the experience. The meals and drinks on the boat were diverse and delicious, and during snack time, they even walked around distributing cookies on the deck, showcasing their thorough hospitality. Throughout the tour, it was impressive to see the staff working energetically and happily. This became the best memory of our trip. I highly recommend this to anyone planning to visit Maui!
天候に恵まれて、波が静かで透明度も高く、とてもよい条件の中でシュノーケリングを楽しむことができました。参加者の中で日本人は私たち2名だけでしたが、スタッフのタカコさんの気配りの行き届いた素晴らしいサポートのおかげで、チェックインからアウトまで、何の不安も不自由もなく過ごすことができました。シーズンも終わりの4月だったにもかかわらず、モロキニ島に着くまでに何度もクジラをみることができ、感激でした。シュノーケリングスポットでは、タカコさんがいち早くウミガメを見つけて教えてくれて、存分に楽しむことができました。船中での食事や飲み物も種類豊富で美味しく、おやつタイムには甲板にまでクッキーを配り歩いてくれるなど、徹底したホスピタリティを感じました。ツアーを通して、スタッフの皆さんがきびきびとかつ楽しそうに働いている姿が印象的でした。今回の旅行で一番の思い出になりました。マウイに行かれる方に、是非おすすめしたいです!!
| Rating: | |
|---|---|
| Attended as: | Friends |
| Posted on: | 2019/04/16 |
| Activity Date: | 2019/04/08 |
Reviewed by: 1953
I was moved to see whale breaches multiple times near the shore of Maui Island about an hour after departing from Lahaina Harbor at noon on April 7. I later heard from a local instructor that every year, from winter to early spring, 3,000 whales come all the way from Alaska to this area for calving and raising their young.
4月7日のお昼12時にラハイナ港を出航してから、1時間が経つころにマウイ島の岸辺のすぐ近くでクジラのブリッジを何度も見ることができ感動しました。地元インストラクターの人から、あとから聞いたことですが、毎年冬から春先にかけて3000頭のクジラがお産や子育てのために、この地にはるばるアラスカからやってくるんですって。
| Rating: | |
|---|---|
| Packages: | 通常プラン<09:45/12:00/14:15出港>(2020/5/15まで) |
| Attended as: | Couples |
| Posted on: | 2019/04/10 |
| Activity Date: | 2019/04/07 |
Reviewed by: tes
I participated because it was said to be a limited-time event, and I was able to see whales beyond my expectations. The Japanese guide also took us to a good spot for viewing and was very friendly, which made the experience thoroughly enjoyable. If you're going whale watching, I definitely recommend going with a Japanese guide.
期間限定でしか見られないとのことだったので参加しましたが、期待以上にクジラを見ることができました。また日本語ガイドの方に見やすい船頭まで案内していただき、気さくに声がけもしてもらえたので十分堪能することができました。ホエールウォッチングをするなら断然日本語ガイド付きの方がよいと思います。
| Rating: | |
|---|---|
| Packages: | 通常プラン<09:45/12:00/14:15出港>(2020/5/15まで) |
| Attended as: | Friends |
| Posted on: | 2019/04/04 |
| Activity Date: | 2019/03/22 |
Reviewed by: Ninad
Incredible service provided by Steve and Mario!! Loved the overall experience.
| Rating: | |
|---|---|
| Packages: | Original Sunset Cocktail Sail |
| Attended as: | Couples |
| Posted on: | 2019/04/03 |
| Activity Date: | 2019/03/31 |
Reviewed by: KEI
The arrangements were smooth. The pick-up and drop-off after arrival were also seamless, making it a great value and very convenient. I will definitely use this service again next time.
手配までもスムーズです。到着後もスムーズに送迎してもらえるので料金もお得で大変便利でした。次回もまた利用させて頂きます。
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2019/03/26 |
| Activity Date: | 2019/02/13 |
Reviewed by: 眠り王子
I participated during Golden Week, and although it was a bit cold at times, the sea was beautiful with plenty of fish! After diving, it might be a good idea to take measures to stay warm on the boat.
GWに参加したので、ちょっと寒い時もありましたが、海の中は魚もたくさんいて奇麗でした!潜った後に、船で冷えないように対策をしたほうが良いかもしれません。
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2019/03/21 |
| Activity Date: | 2018/05/01 |
Reviewed by: Beau Bojorques
This was well worth it. It was a great trip, whales came right up to the boat to say hi. Great pictures even for amateur photographers.
| Rating: | |
|---|---|
| Packages: | Morning Whale Watch Cruise [9:45 AM] |
| Attended as: | Couples |
| Posted on: | 2019/03/21 |
| Activity Date: | 2019/03/18 |
Reviewed by: Kelsey Richters
We had a “whaley” good time! Two humpback whales swam around, under, and emerged out of the water right next to our boat, swimming around us for about 20 minutes! We were fortunate to have a prolonged close-up encounter, within feet of these beautiful creatures. A large group of dolphins also swam by, jumping in and out of the water! The views were outstanding and our guides were a lot of fun, informative and very friendly! (I even dropped my sunglasses in the ocean and one of our guides managed to grab them before they sank-above and beyond!) The drinks and appetizers were delicious, and to top it off there were beautiful rainbows along the coast as we sailed along the sea! Sea Maui Sunset Sail was wonderful and our FAVORITE thing we did in Maui!
| Rating: | |
|---|---|
| Packages: | Original Sunset Cocktail Sail |
| Attended as: | Couples |
| Posted on: | 2019/03/20 |
| Activity Date: | 2019/03/13 |
Reviewed by: 匿名希望
I participated in the early morning plan because the price was a bit cheaper and I wanted to make effective use of my time. It was great that the public parking in Lahaina was available at that time.
Even if you don't understand English, it's fine since you're just there to see the whales. It was easy to understand when everyone pointed at the spouts. You can see spouts here and there. I didn't see any big jumps, but I did see tails and fins.
I checked in 30 minutes early, but I had to wait about an hour before boarding. We departed about 30 minutes later than scheduled, so I think the subsequent departure times were also delayed.
I brought a jacket, but the weather was relatively nice, and it wasn't cold even in short sleeves.
料金が少し安いのと時間を有効に使いたかったので、早朝プランに参加しました。この時間だとラハイナの公共駐車場も空いていたので良かったです。
英語が分からなくてもクジラを見るだけなので大丈夫です。潮吹きなど皆が指を差すので分かりやすかったです。あちらこちらで潮吹きは見られます。大ジャンプは見られなかったですが、尾やヒレは見れました。
30分前にチェックインでしたが、乗船するまで1時間程待たされました。予定の出航時間より30分ほど遅れたので、以降の出航時刻もずれ込んだと思います。
上着は持参しましたが、比較的天気も良く半袖でも寒くなかったです。
| Rating: | |
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| Packages: | 7:30出港 |
| Attended as: | Couples |
| Posted on: | 2019/03/16 |
| Activity Date: | 2019/03/10 |
Reviewed by: JennD
We saw so many whales and the crew was fabulous! We will do this again.
| Rating: | |
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| Packages: | Original Sunset Cocktail Sail |
| Attended as: | Couples |
| Posted on: | 2019/03/16 |
| Activity Date: | 2019/03/13 |
Reviewed by: coolerega
I think how close you can see them depends on luck. However, there are plenty of whales, so there are many chances to see them. They show various movements and are quite adorable. Even if I couldn't understand much of the guide's explanations during the English tour, just being able to see the whales was exciting enough, so I had a great time.
Depending on the sea conditions, the wind out at sea can be strong, and it was quite cold while watching the whales from the deck. I'm glad I brought my down jacket from Japan! Next time, I want to see them even closer.
どのぐらい近くで見られるかは時の運かと思います。しかしクジラはたくさんいるのでかなりの数のチャンスはあります。そしていろいろな動きを見せてくれて可愛いです。英語ツアーであまりガイドの説明は分からなくてもクジラに会えるだけでかなり興奮するので問題なく楽しめました。
海の状況にもよりますが沖の風は強く、それでも甲板にてクジラを見続けたかたのでかなり寒かったですが、日本から持って行ったダウンジャケットを持っていて正解でした!次はもっともっと近くで見たいと思いました。
| Rating: | |
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| Packages: | 7:30出港 |
| Attended as: | Couples |
| Posted on: | 2019/03/11 |
| Activity Date: | 2019/03/06 |
Reviewed by: きょうちゃん
Five minutes after departing, whales started appearing one after another! They were incredibly close, and it was amazing! I was lucky, but I definitely want to participate again when I come back to Maui!
出港して5分してから、クジラが次から次へと!
ものすごく近くに見えて、最高でした!
運が良かった事もありますが、またマウイに来た時は参加したいです!
| Rating: | |
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| Packages: | 通常プラン<09:45/12:00/14:15出港>(2020/5/15まで) |
| Attended as: | Families |
| Posted on: | 2019/03/05 |
| Activity Date: | 2019/03/02 |
Reviewed by: きむにぃ
I participated this week. I was given headphones for the audio guide, but the audio guide was not available in Japanese channels, nor in Chinese or Korean. My mother and my two daughters were disappointed because they were told there would be a Japanese guide, but it didn't play. I also applied under the assumption that there would be a Japanese guide, and I feel very dissatisfied. Please convey this to the organizing company so they can address it in the future.
今週こちら参加してきました。
音声ガイド用のヘッドフォンを渡されたのですが、日本語チャンネルだけではなく中・韓などの言語のチャンネルも音声ガイドは流れませんでした。
母と娘二人に日本語ガイドがあるからといっていたのにガイドが流れずに残念がっていました。
私も日本語ガイドがあるという前提で申し込んだのに大変不満を感じております。今後は善処するよう主催会社にお伝えください。
Dear Kimuni,
Thank you for using VELTRA. We sincerely apologize for the inconvenience caused by the audio guide not functioning during your experience. Upon checking with the operating company, it seems that the volume of the device may have been turned down. Additionally, we received feedback from the operating company that they will improve their support for customers when using the equipment.
Thank you very much for taking the time to share your feedback. We will continue to work closely with the local operating company to enhance our services so that we can provide satisfaction to as many customers as possible.
We appreciate your continued support.
Sincerely,
VELTRA Consultant
きむにぃ様
VELTRAをご利用いただきありがとうございます。
この度は音声ガイドが流れなずご利用いただけなかったとのこと、誠に申し訳ございません。
催行会社に確認しましたところ、機器のボリュームが下がっていたかもしれないとのことでした。
また催行会社より機器使用時はお客様のサポートをするよう改善をするとの回答をいただきました。
この度は貴重なお時間を割いてのご投稿、誠にありがとうございます。
1人でも多くのお客様にご満足いただけるサービスが提供できるよう、現地催行会社と協力しサービスの向上に努めてまいります。
今後とも何卒よろしくお願いします。
VELTRAコンサルタント
| Rating: | |
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| Packages: | 基本プラン |
| Attended as: | Families with Young Children |
| Posted on: | 2019/03/02 |
| Activity Date: | 2019/02/27 |
Reviewed by: おやじ星人
I visit Hawaii every year, but embarrassingly, this was my first time on Maui. Since winter in Maui is known for whale watching, I woke up early to participate. The reason for the early morning plan was to ensure parking at the public parking lot and to go for brunch afterward.
The crew definitely helped us spot whales, and their explanations about their behavior, including when the next jump would happen, were spot on. I truly enjoyed the experience. I believe the cost performance is excellent as well. Please be generous with tips when disembarking.
毎年ハワイに来ますが恥ずかしながらマウイ島は初めて。マウイ島の冬はホエールウォチングということで、早起きして参加しました。早朝プランと早起きの理由は、パブリックパーキングに確実に駐車すること、終了後ブランチに行くことにしていた為です。
クルーは確実にクジラを発見してくれ、その生態から次にジャンプが来る等の説明も的確で本当に堪能しました。
コストパフォーマンス的にも最高かと思われます。下船時にはチップを弾んでください。
| Rating: | |
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| Packages: | 7:30出港 |
| Attended as: | Couples |
| Posted on: | 2019/02/26 |
| Activity Date: | 2019/02/23 |
Reviewed by: baobab
My first whale watching experience! I had always wanted to see it at least once. In February, I went to Maui. Since it was the season, my expectations were high! However, the tour times and arrival times were a bit tricky, and I wasn't sure when to book. I particularly wanted to know which time would be best for viewing. In the end, I decided to join the tour at 2 PM, which had English announcements and seemed to fit my schedule. The tour captains were indeed professionals. They communicated with other boats and searched around, ultimately taking us to a spot where we could see the whales up close. I was pleasantly surprised; I didn't need to brace myself for disappointment. It was more about trusting the process rather than worrying! I was moved to see them up close. It was a satisfying tour.
初めてのホェールウオッチング!一度は観てみたいと思ってました。2月にマウイ島へ。
ちょうどシーズンということで、期待は大!
でもツアー時間と到着時間が微妙でいつ取ればいいのか。特にどの時間が見やすいのか。どうせなら見やすい時間に参加したいと思ったのですがよく解らずで…。結局は時間的に間に合いそうな英語アナウンスの午後2時からに参加しました。でもツアーキャプテン達はやはりプロでした。周りの船と情報交換しながらあちこちを探して、結果近くに見えるところまで連れて行ってくれました。あまりだったね…なんて覚悟はいりませんでした。心配するより信じろ!でしたね。近くで見れて感動しました。満足できるツアーでした。
| Rating: | |
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| Packages: | 通常プラン<09:45/12:00/14:15出港>(2020/5/15まで) |
| Attended as: | Couples |
| Posted on: | 2019/02/23 |
| Activity Date: | 2019/02/20 |
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Reply from activity provider
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Aloha! We’re stoked you enjoyed your sail with us! You didn’t book the Sunset Live Music trip, hence the reason there was no live music. Also we are unable to discount a 3rd party booking but we’d be happy to take care of you next time as Kama’aina booking direct. Mahalo!