Maui
This was a wonderful trip. The captain took us far out into the bay and we got into an area where there were many whales. He obviously knew where he was going. It was actually one of the best whale watches I've ever been on. I love the Calypso. The crew was friendly, the drinks great and even the naturalist was informative, if a bit chatty. Anyway, great time in whale soup.
Bruce was our guide and was awesome. It was just my husband and me. He took us around the whole island and shared so much history and personal knowledge. It was an amazing day. He even brought us Bananas from the tree in his yard which were super sweet. We highly recommend this tour and Bruce.
This was by far the best dinner cruise we have been on in Maui. Superior service with a very delicious menu selection including prime rib and great desserts, not to mention the free flowing top shelf drinks. To add icing on the cake the Captain let me take the helm of this beautiful catamaran at full sail.
Hats off to the Captain and Crew. Well done!
The perfect experience for honeymooners, amazing adventure to be in contact with nature
Really enjoyed the day sailing to Lanai from Maui with Captain Turtle! The captain and his crew made it fun and a day of adventure. We did the Snuba when we got to Lanai and Shamus did a great job working with everyone and keeping things safe. Courtney, Shamus and Clay were great on the boat keeping us entertained and personally served everyone.
We saw whales, flying fish and some whitecaps which made for an adventurous trip back.
What surprised me the most when I arrived was that there was absolutely no Japanese guide. Everything was conducted in English, so I felt misled by the title of this tour.
現地に行ってまず驚いたのが
全く日本語ガイドがなかったこと。全て英語で行われていたのでこのツアーのタイトルに騙された感じでした。
Dear Non,
Thank you for using VELTRA. We sincerely appreciate your feedback on your activity experience.
We apologize for the situation where you requested a plan with a Japanese guide but did not receive that service this time. Upon confirming with the operating company, we found that while there are usually two Japanese guides available, unfortunately, they were unable to be arranged for your tour. We regret that we could not inform you in advance about the changes to the tour content.
We will continue to work with the operating company to ensure that we provide activities that meet your satisfaction. Currently, we have confirmed the availability of two Japanese guides.
We hope you will consider using our services again in the future.
VELTRA Customer Support
Non様
VELTRAをご利用いただきありがとうございます。
この度はアクティビティの体験談をご投稿いただき、誠にありがとうございました。
日本語ガイドのプランをお申し込みいただいたにも関わらず、今回のようなご案内となってしまいましたこと大変申し訳ございません。
催行会社に事実確認をしたところ、通常2名の日本語ガイドが在籍しておりますが、あいにくお手配ができない状況となっておりました。
ツアー内容に変更がある旨を事前にお伝えできず、重ねてお詫び申し上げます。
今後も催行会社とともに、常にご満足いただけるアクティビティの提供に努めてまいります。
なお、現在は日本語ガイド2名の出勤を確認しております。
またの機会にご利用いただけましたら幸いです。
VELTRAカスタマーサポート
The activity was worth our time and money. We saw whales and the naturalists on board were excellent sources of information.. We loved hearing whale song!
Wonderful time and a enjoyable trip over on the ferry. Our shuttle driver, Cory. Was great.
The wife and I had an excellent time, we did our ride the night before our wedding. The crew was a delight, they made some wonderful food, excellent drinks, and the service was astounding! Lastly the professional photographer was extremely appreciated, we bought photos and they were beautiful.
This will definitely be on our list of things to do on our next visit.
We had the best time! Loved our time snorkeling and going to see turtles. Saw a huge turtle. Biggest I have ever seen. It was great that there were only a few of us on the boat that day. Would have loved to have a grill for burgers, but lunch was good nonetheless.
All the crew members were nice and had positive attitudes. They were thankful for the tourists as it’s hard to travel to Hawaii right now. The BBQ lunch provided was way better than a wrap sandwich that was pre-made. Would totally book with them again. And saw lots of whales too.
Mahalo for joining us! We appreciate the review and hope to see you again.
We had the best time on Trilogy and the crew, Captain and servers were amazing. The food was top notch as were the views. The Captain made us aware of the whales near us and pointed out even more. This was our honeymoon and it couldn’t have been better. We are definitely planning on doing this again next year to celebrate our 1st anniversary. Thank you Trilogy for a wonderful adventure. A hui hou.❤️
It was a beautiful sunset. Music was good and food was OK. Crew was nice and the ship was clean. We paid for view not the food
Thank you for joining us!
The short trip from Lahaina to Lanai was beautiful. The ferry was punctual, clean, and efficiently run by the crew. We will take the ferry again on our next visit to Lanai.
great to see Molokini - the harbor was a bit far from where we were staying - and the boat was really big - might choose to go on a catamaran next time. food was good and the crew added an educational element to the excursion. second snorkeling spot was ok - overall a great day
A very clean ferry with friendly crew! Very well organised despite Lahaina harbour often being hectic. The staff were nice and helpful and the trip over was smooth with a GORGEOUS sunrise!!
This tour is one of the most interesting and enjoyable activity one can take while on the island of Maui. The tour includes the Ferry from Lahaina Harbor to the Island of Lana’i. Once there we were greeted by our tour guide Bruce and off we went in a Chevrolet Suburban. Bruce was so knowledgeable and shared his experiences living on the island.
He shared the history of the island as well as the myths of the gods in the valley of the gods. We were able to see the entire island which has so many different highlights.
This was our second time we have taken this tour and I would highly recommend it for everyone. There is so much to see. A real gem. .
Isaac was outstanding. He was super knowledgeable about the island and its history. I cant imagine a better way to tour the island.
We had a nice time. Disappointed with the dessert substitute. Saw a great whale show.
We had a wonderful time and the crew was very helpful and attentive with our 2-year-old that made us feel very comfortable about the entire experience.
Thank you for writing a review! It's great to hear you had a great time and hat you felt comfortable. We hope to see you again!
Mahalo,
Nikki
Went out on Aqua Adventures and felt they were a bit understaffed for the amount of passengers they had. Pre paid for Snuba but my husband didn’t even try. No contact for refund. Food served was minimal and not the best quality.
We all had a wonderful ride to Lanai.
Ferry was on time both ways. Boat is clean and Captains and crew were so friendly and helpful. Covid rules followed.
And, we saw whales!
This was a simple, easy, comfortable and beautiful way to check off another island for your bucket list. Crew was friendly, ferry was clean, and it was just a fun way to see the whales---I suggest doing this than paying for a whale watching experience because we saw more whales here on our way to Lanai. Highly recommend.
Overall, great experience with snorkeling tour. I would have given 5-starts other than the two issues, 1 - One of the staff was little rude (white blonde seemed little racist attitude), however everyone else on the staff was super nice, 2 - the second issue, snorkeling place was little muggy water and it was little hard to sight any turtles, even though I saw one but my family couldn't see any. However, we sighted bunch of whales on the way, with couple of them very close to our boat (little scary for few seconds) which was awesome.
Amazing fun activity with kids for 2 to 3 hours. Make sure to have a hat, sunscreen and snacks for kiddos!
After years of annual vacations on Maui we finally planned a day-trip to Lanai. Out of respect for the native culture and not wanting to violate any sacred areas we decided to hire a local guide to show/drive us around. That was a great decision and great fun. We went all over the island hearing stories of the olden days and current events. If you are at all curious about how Maui (and other Hawaiian islands) looked and felt decades ago, than a trip to Lanai should be on your next itinerary. Like many other Maui adventures, you have get an early start as the first 45 minute Ferry run to the island leaves Lahaina at 6:30am. Enjoying sunrise on a boat in paradise can't be beat. We were greeted at the harbor by our tour guide, who has lived on the island for 20 years. He knew every inch, nook and cranny of the island. He told us about his growing up on the island, and stories old and new of life there.
After lunch in Lanai City we had time to shop in the few local shops and boutiques. Life is a much slower pace there, with way fewer cars and less people. We continued on our tour with a few more afternoon stops, ending at a beautiful beach a short walk to the harbor. We caught the last ferry back to Maui and enjoyed an evening ocean cruise back to Lahaina.
I would highly recommend a day trip and guided tour of Lanai. It's great fun and you never know who you might bump into on this unpretentious paradise island!
The staff of this tour are great, from the moment you get picked up until the end. The food is great and the boat is really nice. My only issue was that the waters were quite choppy at the molokini crater and it was not the easiest snorkel experience.
It was a great day of snorkeling and whale watching on the Aqua Adventures. The captain was knowledgeable and funny. He was clearly enjoying what he was doing and went out of his way to make the trip truly enjoyable. The staff was super helpful. Kudo to Aqua Adventures for a memorable day. Thank you guys! Cheers.
Overall, I thought it was very good. Crew was nice and professional. They served lunches and accommodated *most* dietary restrictions. Seeing turtles was really cool. Unfortunately I picked this tour for where it said we were snorkeling. The crew made a last minute decision to change our snorkel spot due to winds.
Aloha and thank you for joining us on the Four Winds!
We did the full day tour with Isaac, a semi-retired local who knows the ins and outs of the island of Lanai. We're glad we took the full day tour otherwise you only get to see a glimpse of the island. Don't expect a beach day here, you'll rather get a ride all aroud the island with the history (old and recent) of the place on top of the usual sites: garden of the gods, shipwreck beach...