Maui
The crew were all very nice and knowledgeable but there wasn’t much wildlife to see. Mostly just coral. Wish I could’ve seen some turtles.
The overall experience was unique. It was neat to see the ocean floor go by as we moved to the stopping spot. Our guide was pointing out all the fish & telling us the names of them. It was a rocky ride, so be sure to get some motion sickness bands for the journey. There are divers that bring different types of marine life to the window for a closer look which was neat for some things you wouldn't have the chance to see up close.
Unique way to experience the ocean in maui. It offers sights most people won't get the opportunity to see. Seemed fish were accustomed to the sub and curiosity drove some to come up and stare inside. The only reason not to take the tour is if you are claustrophobic or suffer from motion sickness.
The narrator was fantastic and did his best to point out cool things to see. The divers worked hard at finding interesting things to show us up close but it felt like we could’ve gone to a better location where there was opportunity to see more fish. Between Reefdancer and Atlantis, the latter was a much better experience.
Frenly answer old questions about the fish I feel see you again
It was a small group. And being so the crew was very personable and excellent and with the kids. It was nice having one on one time with various crew members.
As for the sights it was very poor visibility. The water due to abnormally large swells that had debris churned up. You couldn't see ten feet.
We did see lots of turtles and a few small fish. The divers did there best in showing us what they could. And they compensated us nicely in the end.
I would do it again.
The tour guide and the boat were wonderful! The addition of divers who brought various sea life up to the windows was an unexpected touch. I'd definitely do this again.
Great experience under the water. We had à view of the ocean we could not have without diving equipement. The divers that show us what they find is very cool to !
I was relieved to find a Japanese person at the reception.
Inside the submarine, there is a tape with guidance in Japanese.
The day before, the waves were high, so the water was a bit murky, but I was still very satisfied to see the coral fish.
受付に日本人がいるので安心しました。
潜水艦内は日本語の案内音声のテープになります。
前日波が高かったので少し濁っていましたが、それでもコーラルフィッシュが見れて大変満足でした。
The crew on the boat was great, funny, helpful and knowledgeable.
The reef area the boat drove to and parked in was prettt boring. We saw maybe 4 types of fish and didnt travel anywhere else.
The diver brought a lot of neat things by the boat.
I participated this week. I was given headphones for the audio guide, but the audio guide was not available in Japanese channels, nor in Chinese or Korean. My mother and my two daughters were disappointed because they were told there would be a Japanese guide, but it didn't play. I also applied under the assumption that there would be a Japanese guide, and I feel very dissatisfied. Please convey this to the organizing company so they can address it in the future.
今週こちら参加してきました。
音声ガイド用のヘッドフォンを渡されたのですが、日本語チャンネルだけではなく中・韓などの言語のチャンネルも音声ガイドは流れませんでした。
母と娘二人に日本語ガイドがあるからといっていたのにガイドが流れずに残念がっていました。
私も日本語ガイドがあるという前提で申し込んだのに大変不満を感じております。今後は善処するよう主催会社にお伝えください。
Dear Kimuni,
Thank you for using VELTRA. We sincerely apologize for the inconvenience caused by the audio guide not functioning during your experience. Upon checking with the operating company, it seems that the volume of the device may have been turned down. Additionally, we received feedback from the operating company that they will improve their support for customers when using the equipment.
Thank you very much for taking the time to share your feedback. We will continue to work closely with the local operating company to enhance our services so that we can provide satisfaction to as many customers as possible.
We appreciate your continued support.
Sincerely,
VELTRA Consultant
きむにぃ様
VELTRAをご利用いただきありがとうございます。
この度は音声ガイドが流れなずご利用いただけなかったとのこと、誠に申し訳ございません。
催行会社に確認しましたところ、機器のボリュームが下がっていたかもしれないとのことでした。
また催行会社より機器使用時はお客様のサポートをするよう改善をするとの回答をいただきました。
この度は貴重なお時間を割いてのご投稿、誠にありがとうございます。
1人でも多くのお客様にご満足いただけるサービスが提供できるよう、現地催行会社と協力しサービスの向上に努めてまいります。
今後とも何卒よろしくお願いします。
VELTRAコンサルタント
The staff and overall experience was wonderful. I had hoped there would be more ocean life to see. We stayed upstairs on the ride back and it was gorgeous!!
Atlantis submarine was a fabulous experience run by a very professional and experienced team. The 9am tour was great as it was not full but would not have mattered as the sub is comfortable and really well air conditioned. The guides point out and explain what we were looking at. Pick up/drop off to our hotel was part of our tour and made it all very easy. My only complaint would be confusion at book in as we booked through Veltra online, and Atlantis at wharf wanted print out of voucher which is difficult as i dont carry a printer around on holidays!! This took about 15 mins to sort out at the wharf as we tried to print to their printer even though we showed them email that said we just needed to show email with code. Need to sort that one out guys! Apart from that loved it!
The staff was friendly and informative. Our guide pointed out and named the marine life as we went along. They had a diver show us sealife..Well worth the money and trip. Would definitely recommend this activity
Good for couples, singles and families
Make.it a point to try this.
We took the 1-hour trip which was really not quite long enough to see all there is to see. The crew includes divers who go over the side and bring things up from the reef and exhibit them. Not for the claustrophobic as you do sit below the waterline, but ventilation is very good. Also note the boat has no restrooms so drinking a ton of water, or anything else for that matter, is not a great idea. The water is very clear and there is a good deal to see. Be sure to bring some cash to tip the crew if you can (we did not know it was an option). Next time we will take the 1.5 hour trip.
It is not air conditioned. Just has fans. The boat rocks a lot so even if you don't get motion sickness you will probably still get sick. It is more enjoyable for young children. Staff was really nice though. We were able to see octopus and a lot of fish.
Not far enough for wild life the crew was great but needs better area for viewing
It’s good but nothing exciting if you are visiting Maui is some of the places to drink something different
I had planned to go scuba diving, but unfortunately, there weren't enough people, so it was canceled, and I ended up taking this submarine instead. It was different from diving, and I was able to enjoy the underwater scenery with a sense of relaxation, which made for a delightful experience.
スキューバダイビングをやる予定でしたが、あいにく人数が集まらず催行中止となり、急遽この潜水艦に乗ることとなりました。ダイビングとはまた違って海中を鑑賞する気持ちの余裕ができ、満喫することができました。
Fabulous! Great people...clean windows - lots of sea life. Scuba divers bring things right up to the windows!
Waited sence I was a kid to go on that tour, my grandmother went on it in 2000 and it was worth the wait got to experience a lot of ocean life. And the people doing the tour were great.
Before boarding, the morning view of Lahaina was very calm and beautiful. After checking in, we moved by boat to board the submarine, but it can sway a lot, so if you're prone to seasickness, I recommend taking motion sickness medication in advance. Since I was the only one participating alone, I was prompted to board the submarine from the back, which made me feel quite conscious as I had to peek in from one window with several people. If you join with friends, a partner, or family, I think you can enjoy it together from one window. The dolphins swam around the submarine, and I was very happy because I had hoped to see them. Next time I go to Maui, I will participate with my husband.
Was photography prohibited inside the submarine? I'm not sure if there was an explanation about that beforehand... After taking a few pictures, I noticed many people staring at me, which made me wonder if it was not allowed. If it was indeed prohibited, I apologize and will delete them.
乗船前、朝のラハイナの景色もとても穏やかできれいでした
受付のあと、潜水艦に乗船するまで船で移動しますが、大きく揺れることがあるので、船酔いが心配な方は事前に酔い止めを飲んだほうが良いと思います
1人参加は私だけだったためか、最後尾で潜水艦に乗るよう促されましたが、何人かで1つの窓からのぞき込む感じで、すごく気を遣いました
友達や夫婦、家族で一緒に参加すれば、1つの窓で一緒に楽しめると思います
イルカたちがくるくると潜水艦の周辺を泳いでくれました
イルカに会えたらいいなと思っていたので、とてもうれしかったです
次回マウイに行く時は、主人と一緒に参加します
潜水艦内では写真撮影禁止だったのでしょうか?
事前にそういった説明があったかどうか、分からないのですが・・・
数枚撮影したら、たくさんの人にじろじろ見られたので、あれ?ダメだったのかな?と気になりました
もし撮影禁止だったらすみません、破棄します
Friendly, very well guided, happy feelings. *** you are the BEST***
Our Atlantis Adventure was AWESOME. The adventure was very well organized. The Captains were very knowledge and so entertaining. The whole experience was great and we are so glad we did it.
I was moved by the real submarine experience. It was a thrilling new world for my husband and me, who can't scuba dive, especially since we could go down to a depth of 40 meters. I was satisfied to learn that red light is absorbed underwater and to see a large stingray!
本物の潜水艦で感動しました、水深も40mまでしてくれスクーバも出来ない夫婦には感動の新世界でした、水中では赤色が吸収されて感じないことや大きなスティングレーも見れて満足でした!
I really wanted to participate in whale watching, but since it wasn't during the peak season of February to March, I decided to enjoy the waters of Maui with this tour instead.
Since it was my first time in Maui, I chose the 9 AM tour that included a pickup service. A minivan taxi picked us up at our hotel and then picked up a family of foreigners at a nearby hotel before arriving at the meeting point by the Banyan Tree on the ocean side. We showed our voucher to the staff, and since we needed a Japanese audio guide, we received headphones in a bag and waited under the tent for a while.
Gradually, more people gathered, and we began boarding the boat heading to the submarine offshore. This is when we took photos. After about 10 minutes, we met up with the submarine and descended the ladder backward into the vessel. There were about 15 of us in total, including small children, and we were the only Japanese people. The staff seemed to be considerate, as they seated us at the very back (stern) away from the foreigners, allowing us to relax.
Underwater, there was no rocking, and since it was morning, it felt slightly dim, but the tour progressed smoothly. Along the way, we encountered a sunken ship, which made me laugh unexpectedly due to something I saw. I thought, "In a place like this..." (chuckle).
Before I knew it, the tour was over, and we surfaced. We exchanged places with the next group of people and watched the submarine descend as we headed back to the dock. Here, we were handed the photos taken before boarding (with a backing of the Atlantis) and those who wanted to buy them could pay $20.
As we were getting off, I realized that the staff member who had been next to us during the tour spoke Japanese, so they had indeed been considerate. I gave that staff member a tip as a thank you.
Overall, I made some great memories, but since I feel satisfied after experiencing it once, I rated it four stars. I hope this is helpful!
本当はホエールウォッチングに参加したかったのですが、本格的な見頃である2月~3月では無かったので、このツアーで取り敢えずマウイの海を堪能しました。
今回マウイは初めてだったので、送迎サービスがある9時開始を選びました。
ミニバンタクシーが私達をホテルでピック後、すぐ隣のホテルで外人さんファミリーをピックアップしてバニヤン・ツリー海側の集合場所へ到着。
受付の人にVoucherを見せ、私達は日本語の音声ガイドが必要だったので袋に入ったヘッドフォンを受け取りテント下で暫く待機。
次第に人が集まってきて、沖合の潜水艦に向かう船に乗船開始。その時に写真撮影を行います。
10分ぐらいで潜水艦と合流しタラップを後ろ向きで降りて艦内へ。
小さな子供さん達を含めて総勢15名程で日本人は私達だけでした。スタッフが気を遣ってくれたのか、外人さん達とは離れた一番奥(船尾)に座らされノンビリと出来ました。
海中は揺れも無く、朝という事で若干薄暗い感じでしたが順調にツアーが進んで行きました。
途中、沈没船が現れるのですが、とある物で思わず笑ってしまいました。
こんな所に・・・(苦笑
そうこうしている間にツアー終了となり海面へ浮上。
次のツアーの人達と交代して、潜行していく潜水艦を見届け船着場へと向かいます。
ここで乗船前に撮影した写真(アトランティス号の台紙付き)を手渡され、買いたい人は20$を払います。
降りる際、ツアー中私達の隣に居てくれたスタッフが日本語を話していたので、やはり配慮してくれてたんだなと改めて実感。お礼も兼ねてそのスタッフにチップを渡しました。
評価としては、良い思い出が出来ましたが、1度体験すれば満足なので星4つとしました。
参考になれば幸いです。
This is a good tour for families with very young kids or elderly parents. Sad that we didn't get to see a variety of sea life. In addition, I was expecting a glass bottom..it's not.
It was a great thing to do children. They had lots of fun looking at the sealife.
I was able to enjoy seeing fish, sharks, and shipwrecks, regardless of the children's ages!
I was very satisfied to meet dolphins!
I think it's better to join the first morning trip because the sea is clearer.
魚もサメ、沈没船など見え子どもの年齢関係なく、
楽しめました!
イルカにも会え、大満足でした!
朝一番の便に参加した方が良いと私は思いました!
海が澄んでいるから。
The guides were entertaining and we saw an octopus. Fun way to see the water if you aren't into snorkeling.