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All Reviews for Wailua Resorts in Kauai

Overall Rating

4.60 4.60 / 5

Reviews

1025 reviews

Smith’s Fern Grotto River Cruise with Live Hawaiian Music & Hula

River Tour

Reviewed by: Mr. Anonymous

Great for kids.

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Rating:
Attended as: Couples
Posted on: 2011/04/07

Smith’s Fern Grotto River Cruise with Live Hawaiian Music & Hula

River Ride

Reviewed by: Mr. Anonymous

Good for families with small children.

Helpful
Rating:
Attended as: Couples
Posted on: 2011/04/07

ナ・パリ・コースト クルーズ 立ち入り禁止の聖域「ニイハウ島」沖でのシュノーケリング付き<朝食・ビュッフェ昼食付き/英語ガイド>

Thank you for your appropriate response during bad weather. 悪天候時の適切な対応を感謝

Reviewed by: 匿名希望

Unfortunately, our trip was canceled due to bad weather, but I wanted to share my experience for future reference. When I called the tour company at 6 PM the evening before our reservation to confirm the boat departure for the next morning, everything was still on schedule. So, we arrived at the port at 6 AM, checked in, and waited around. Then, there was an incredible downpour and strong winds. About 30 minutes after the meeting time, the captain informed us that we would go to the Na Pali Coast, but we wouldn't be able to go near Niihau Island. He explained that those who were going that day would receive a 25% refund on the tour price, and we could either change our schedule or cancel. I felt that the explanation was quite considerate. We decided to change our schedule. The earliest we could reschedule was two days later, so we made the change for that date.

The evening before the new reservation date, I received a call on my registered mobile phone from the tour company, informing me that bad weather was expected again the next morning, and they would have to cancel the tour altogether. Since we didn't have any other available dates, we decided to cancel. They explained that the full amount would be refunded through Alan1, which I understood. The next day, I received an email from Alan1 confirming the full refund, and when I checked my credit card online two days later, the full amount had indeed been refunded. I was relieved by the prompt and appropriate response from both the tour company and Alan1.

Weather is beyond our control, so I hope to try again someday. However, I realized that it's essential to provide your mobile phone number and contact information when booking a tour that can be affected by weather in Hawaii. Additionally, if the tour company doesn't have Japanese-speaking staff, it might be a bit challenging if you don't understand much English. Also, for tours on Kauai, it might be better to book in spring or summer when there are generally more good weather days compared to winter. However, the rain in Kauai has its own charm and can be quite enjoyable.

実際は悪天候によりキャンセルとなり行けなかったのですが、今後の参考になると思い、体験談として書いておきます。予約日前日夕方6時に翌朝のボート出航の確認のため電話したときには予定通りだったので、翌朝6時、港に行き、チェックインを済ませたあとぶらぶら待っていた。そのあと、ものすごい土砂降りと風で、集合時刻30分後に、キャプテンから話があり、ナパリコーストには行くが、ニイハウ島近くには行けないので、今日行く人にはツアー代の25%を返却する、日程を変更することもできるし、キャンセルもできる、という説明でした。説明は良心的だなと感じました。私たちは日程を変更しました。一番早くて2日後ということだったので2日後に予約変更。再予約日の前日夕方、登録していた携帯電話にツアー会社から電話がかかってきて、翌朝も悪天候が予想されツアー自体をキャンセルするということだった。私たちはもうほかの日程の余裕がなかったのでキャンセルすることにしました。ツアー代は全額Alan1を通じて返却されるという説明もあり了解した。翌日にはAlan1から全額返却される旨のメールが届き、インターネットでクレジットカードのオンライン取引明細チェックをしたらその2日後にはツアー代全額が返却されていた。ツアー会社およびAlan1の迅速で適切な対応に安心しました。天候はどうしようもないのでいつかまたチャレンジしたいと思います。ただこのような天候に左右されるツアーのときはハワイでの携帯電話や連絡先を必ず届けておくことが大切だと感じました。また日本語ができるスタッフがいないツアー会社だと少し英語がわからないととまどうことがあるかもしれません。またカウアイ島のツアーだと冬よりも春や夏の方が天気が良い日が多いかもしれません。しかしカウアイの雨もなかなか味わいがあっていいものです。

Reply from activity provider

私たちは、改善できる点についての率直なコメントと、それが全体的な体験にどのように影響したかについて感謝したいと思います。将来またお会いできることを願っており、すべての期待を超えることができるよう努めます!またお会いするまで…マハロとアロハ。

We want to thank you for your honest comments on what you feel can be improved upon and how it impacted your overall experience. We hope to see you in the future and exceed all expectations! Until we meet again... Mahalo and Aloha

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Helpful 1
Rating:
Attended as: Couples
Posted on: 2011/03/11

Smiths Family Garden Luau in Kauai - Authentic Hawaiian Dinner & Show

The amazing Smith Luau

Reviewed by: Roxanne Ziola

This was really a great Luau, in our group there were some that had seen some and others that haven't seen them at all, and we all agreed that this was the best time, even though it rained!!
Such friendly, happy people, and fun for all age groups (30-63). We brought our group pic home and hung it up on the wall, a truly good time!
Thank you Smith's Tropical Paridise Luau!! We will be back some time soon, we all hope.

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Rating:
Attended as: Families
Posted on: 2011/02/15

Smith’s Fern Grotto River Cruise with Live Hawaiian Music & Hula

Fern Grotto

Reviewed by: Karen S

We loved the pace, entertainment and narration. Our entire family had a good time. Thank you!

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Rating:
Attended as: Families with Young Children
Posted on: 2011/02/15

Smiths Family Garden Luau in Kauai - Authentic Hawaiian Dinner & Show

Smith Family Luau

Reviewed by: Karen S

We had a great time! The boat ride to the Fern Grotto was very enjoyable. The food and entertainment was good and enjoyed by all of us. Thank you!

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Rating:
Attended as: Families with Young Children
Posted on: 2011/02/15

Smith’s Fern Grotto River Cruise with Live Hawaiian Music & Hula

very enjoyable

Reviewed by: connie

We totally enjoyed the river cruise and the fern grotto. We were a little disappointed we could not actually go into the grotto but totally understand. It will be good to come back and see it again after a few years and some more fern growth.

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Rating:
Attended as: Families with Young Children
Posted on: 2011/02/15

Smiths Family Garden Luau in Kauai - Authentic Hawaiian Dinner & Show

wonderful

Reviewed by: connie

We have been to luau's on 3 islands and found this one the best ever. From the plantation tour to the food to the entertainment - it was all wonderful. We are so happy we decided to give it a try.

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Rating:
Attended as: Families with Young Children
Posted on: 2011/02/15

Smith’s Fern Grotto River Cruise with Live Hawaiian Music & Hula

Slow paced enjoyment

Reviewed by: Mike B

The wailua river cruise is very unique, we saw a lot of Kauai we didnt know was there, and learned a lot from our guide. The pace of the tour is slow and relaxed.

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Rating:
Attended as: Couples
Posted on: 2011/02/08

Smiths Family Garden Luau in Kauai - Authentic Hawaiian Dinner & Show

A fun time but slower pace

Reviewed by: Mike B

We had fun at the Smith Family luau, the food was good the show was good but we are faster paced people and this was a slower paced activity. It would be good for families and older couples.

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Rating:
Attended as: Couples
Posted on: 2011/02/08

Deluxe Na Pali Experience Snorkel Tour, Breakfast & Lunch - Holo Holo Charters

A truly unique experience

Reviewed by: Mike B

Wow, we new the Napali Coast was impressive but we had no idea how beautiful it would be. With blue water, amazing cliffs and dolphins swimming alongside. we even saw a few humpback whales! the staff was very friendly and the snorkeling was great. We will certainly come back!

Reply from activity provider

Thank you so much for choosing to join us here at Holo Holo Charters and for sharing your unforgettable review! We hope to see you again soon! Mahalo and Aloha

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Rating:
Attended as: Couples
Posted on: 2011/02/08

Smith’s Fern Grotto River Cruise with Live Hawaiian Music & Hula

Even less than I expected

Reviewed by: Barry

The staff was very nice and the boat ride was relaxing but the Fern Grotto itself was less than I expected, and I wasn't expecting much.
You don't go inside the cave. You just look at it from a distance.
You can see ferns growing from the face of a rock cliff where the cave is located. You view it from a platform where weddings are performed these days. You can't go inside to see the area where 100 people can gather.

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Rating:
Attended as: Couples
Posted on: 2011/01/14

Smiths Family Garden Luau in Kauai - Authentic Hawaiian Dinner & Show

FUN NIGHT

Reviewed by: Mr. Anonymous

This was a great event. You really felt like you were at someones home.

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Attended as: Families with Young Children
Posted on: 2011/01/04

ナ・パリ・コースト セーリング シュノーケリング付き<朝食・ビュッフェ昼食付き/英語ガイド>

Napali Cruise ナパリクルーズ

Reviewed by: ころころ

On November 21, I went to Holoholo Charters. My family participated, and the weather was great, making it a very pleasant experience.

We were the only four Japanese people on board. I was worried about seasickness, so I took some motion sickness medication beforehand, but I had no worries that day at all. It seemed like no one was feeling seasick.

We started with snorkeling right away. There weren't many fish, but it was decent enough.

After that, we ordered some beers, which were delicious. Then we headed towards Napali, and on the way, we spotted a sea turtle. The staff pointed it out to us. Eventually, we encountered a pod of dolphins. They came quite close for a while, and we were able to watch them for a good amount of time. There seemed to be quite a few of them, and they were adorable.

After that, we headed towards Napali and saw filming locations for Jurassic Park, King Kong, and Pirates. The views were absolutely stunning, and I truly felt it was worth coming. The staff provided a lot of explanations, but since it was all in English, I didn't understand everything. My sister occasionally translated for me, but even without understanding, it was enjoyable. We got close to birds nesting on the cliffs and approached caves, which had many highlights and was quite impressive.

On the way back, we had lunch and returned to the port, but after eating, we suddenly felt very sleepy, and our family was the only one that fell into a deep sleep. I thought it was funny that we were the only ones sleeping while everyone else seemed so energetic. Some people were sitting outside the boat or lounging around, and it felt great with the wind blowing. The foreigners were getting sunburned from direct sunlight. Everyone seemed satisfied.

I think anyone visiting Kauai for the first time should definitely participate in this experience.

11月21日にホロホロチャーターズに行ってきました。
家族で参加したのですが天気もよくとても気持ちがよかったです。

日本人は私たち4人だけでした。船酔いが心配だったので事前に酔い止めを飲みましたがこの日は全く心配なかったです。船酔いしている人もいないようでした。

最初すぐにシュノーケルをしました。あんまりお魚はいませんでしたがまあそこそこという感じでした。

そのあとビールなど頼めばくれてとってもおいしかったです。
その後ナパリへむかうのですが途中ウミガメがいました。スタッフが教えてくれます。
その後ついにイルカの群れにも出会う事ができました。暫くイルカに近づいてくれて結構ながく見れました。かなりの頭数がいた感じです。かわいかったです。

そのあと ナパリに向かってジュラシックパークやキングコングやパイレーツなどの撮影したところをみました。
すばらしい絶景で、来てよかったとほんとに思いました。スタッフのかたがものずごく説明してくれるのですがなんせ英語なので詳しくはわかりませんでした。妹がちょくちょく通訳してくれたのですがわからなくても楽しいと思います。崖に巣を作っている鳥の近くにいったり洞窟に接近したりなかなか見所があって迫力がありました。

帰りはランチがあってまた港に戻りますがご飯食べた後は急に眠くなり私達の家族だけ爆睡でした。
寝ているのは私達だけでみんな元気だなーって思いました。
船の外に座ったりごろごろしたり皆適当にくつろいで風が気持ちよくて最高でした。外国人の方は直射日光をあびてあかーくなってました。
皆さん満足しているようでした。
カウアイ島の初めて行く人は是非参加した方がいいと思います。

Reply from activity provider

ご参加いただき、素晴らしいレビューをありがとうございます!またお会いするまで… マハロとアロハ。

Thank you so much for joining us and for your excellent review! Until we meet again... Mahalo and Aloha

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Helpful
Rating:
Attended as: Families with Young Children
Posted on: 2010/12/05

Smiths Family Garden Luau in Kauai - Authentic Hawaiian Dinner & Show

Not dissapointed at all!!

Reviewed by: Blest12

I chose Smith's Tropical Luau because I had read some previous reviews and one reviewer stated they had been to a different luau every night and Smith's was the best. I was a passenger on the NCL Pride of America and the reviews for that luau were not good and I hate nasty food. So I chose Smith's for myself and my party and let me tell you, we were not dissapointed. First of all and probably the best thing was it was not as expensive as the other luau, next the food was great everything was very good (except the purple sweet potato, it was too dry and tasteless). The staff was great, they kept coming around asking if everything was okay. Also, there was a large crowd there, maybe 500 people maybe more, but everything ran smooth and efficiently. When we arrived we were escorted to a tram that took us for a narrated tour of the plantation and it was beautiful. Then we went into the large lanai to be seated for eating. Some went to watch the roasted pig taken out of the place whe

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Rating:
Attended as: Families
Posted on: 2010/10/14

Deluxe Na Pali Experience Snorkel Tour, Breakfast & Lunch - Holo Holo Charters

Snorkel

Reviewed by: Leonard

I was not pleased with the actual snorkel time we had. Also, the water was silty and it was difficult to see anything. The cruise portion was very good except that we saw most of the scenary the evening before on a dinner cruise. I would not do the snorkel and the dinner cruise in close proximity again!!

Reply from activity provider

We are so glad to have had you aboard and want to thank you for your honest comments on what you feel can be improved upon and how it impacted your overall experience. We hope to see you in the future and exceed all expectations! Until we meet again... Mahalo and Aloha

Helpful
Rating:
Attended as: Families with Young Children
Posted on: 2010/10/05

Smith’s Fern Grotto River Cruise with Live Hawaiian Music & Hula

Perfect for first timers!

Reviewed by: The Anchondo's

Our first time to Kauai and we decided to try the Wailua River Cruise to Fern Grotto and we absolutely loved it! it was kinda slow but very relaxing, and such beauty surrounding you how could you not like it..
I know its got some bad reviews and I cant understand why, if you appreciate the beauty of Kauai then you will love this short and sweet experience and you can get some really great pictures too.

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Rating:
Attended as: Couples
Posted on: 2010/08/23

Smiths Family Garden Luau in Kauai - Authentic Hawaiian Dinner & Show

Mr. Clay Ory

Reviewed by: Mr. Clay Ory

We had a very good time and everyone was very polite.

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Rating:
Attended as: Couples
Posted on: 2010/08/05

Smiths Family Garden Luau in Kauai - Authentic Hawaiian Dinner & Show

Aloha Hospitality!

Reviewed by: Dyana Hagan

Smith's Tropical Paradise Luau takes place on the family's 36 acre tropical paradise. Beforehand, guests are invited to stroll the gardens, see the lagoons, and pet the peacocks or can be driven around the grounds via tram with commentary on the variety of trees, flowers, and other vegetation.

Conch shells are blown, and the ceremonies commence with the uncovering of the pig, known as the "Imu Ceremony." A huge buffet with delicious shredded pork, salads, rice, breads, fruit, desserts and open full bar follow as you listen to native island songs performed by the Smith family.

An elaborate after dinner show follows at sunset in the open air theater. Hula dancers, fire dancers, and others display native island dances from as far away as New Zealand and China for your enjoyment.

Smith's Tropical Paradise Luau is not to be missed! It is a way to sample true island culture complete with the welcoming Hawaiian spirit that makes Kauai so unique!

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Rating:
Attended as: Families with Young Children
Posted on: 2010/07/24

ナ・パリ・コースト クルーズ 立ち入り禁止の聖域「ニイハウ島」沖でのシュノーケリング付き<朝食・ビュッフェ昼食付き/英語ガイド>

A tour that allows you to indulge in the beautiful scenery of Kauai. 美しいカウアイの景色を欲張れるツアー

Reviewed by: むうむ

The Na Pali Coast is definitely best viewed from the sea and the sky. My husband and I highly recommend this tour, which allows you to experience this dynamic scenery up close. You can see wild dolphins swimming alongside the boat and catch glimpses of the leisurely honu (sea turtles). Since it's not easy to get close to Niihau Island, this plan allows you to learn about its history through announcements during the tour. Of course, there’s plenty of time for snorkeling, and you can swim freely at beautiful coral spots. The tour includes floats, fins, and masks, so you can participate with just your swimsuit (a windbreaker and long-sleeved swimsuit are also recommended if you have them).

The boat is large, new, and comfortable, but it does speed up quite a bit on the way there and back, so it's wise to be cautious of seasickness. It can be quite bumpy (though it might have just been the sea conditions on the day we participated). Even if you think you won't get seasick, please bring seasickness medication just in case.

I recommend standing on the deck to enjoy the dynamic and beautiful scenery rather than staying inside the boat, so having a windbreaker is very helpful. Experienced couples and families (including those from overseas) were well-prepared with adventure gear. The buffet-style sandwiches served for lunch are delicious, even better than breakfast! It seems that many adults participated, as you can casually enjoy beer (after snorkeling).

ナ・パリコーストは絶対に海から、空から眺めるのが良いという感想。私たち夫婦はこのダイナミックな景色を間近に体感できるこのツアーをお勧めします。野生のイルカが船と一緒に泳ぎ、ホヌののんびりした姿を垣間見ることができ ニイハウ島はなかなか近くまで行くことができないため このプランだと歴史のアナウンスとともに知ることができます。もちろん、シュノーケルの時間もたっぷりあって美しいサンゴのスポットで自由に泳ぐことができます。このツアーには浮きやフィン、マスクなどがついてるので 水着と(あればウィンドブレーカーと長袖の水着がなお良い)身一つで参加できるので良いです。  ただ、船は大型で新しいもので快適ですが 途中と帰り道はかなり飛ばすので 船酔いには気をつけたほうがいいです。相当揺れます。(私たちの参加した日の海の状況がそうだっただけかもしれませんが)船酔いしないよ!と思う方でもぜひ船酔い止めをご持参ください。
船のなかでなく、甲板に立ちダイナミックな美しい景色を鑑賞しながらの参加がおすすめなのでウィンドブレーカーがあるととてもいいですよ。
こなれたカップルやご家族(海外の方)さんたちはそういう冒険グッズの用意が周到でした。
朝ごはんよりランチに出るバイキング形式のサンドウィッチが美味しいですよ★ビールも気軽に(シュノーケルのあとですが)飲めるので大人の参加が多かったように思います。

Reply from activity provider

私たちはあなたが水上での時間を楽しんでいただけたことを非常に嬉しく思っています!マハロとアロハ。

We are thrilled to have had you out on the water and couldn't be happier knowing how much you enjoyed it! Mahalo and Aloha

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Helpful 1
Rating:
Attended as: Families with Young Children
Posted on: 2010/07/22

Deluxe Na Pali Experience Snorkel Tour, Breakfast & Lunch - Holo Holo Charters

Another AWESOME adventure in Kauai!

Reviewed by: Mr. Anonymous

We had another great experience with this adventure. The crew was great, the experience was great and the views were great. We were so well taken care of and given the guidance we needed to enjoy the snorkeling for the first time. Definately worth the trip!

Reply from activity provider

We are happy to hear how much you enjoyed your time on the water with us and would like to thank you for taking the time to share your great review! Mahalo and Aloha

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Rating:
Attended as: Families with Young Children
Posted on: 2010/07/02

Smiths Family Garden Luau in Kauai - Authentic Hawaiian Dinner & Show

MUST SEE FOR ALL!!!

Reviewed by: LivnLife & LovnIt!

This was mine, my kids & their Godmother's first trip to the Hawaiian Islands. I must say from conversations I had while visiting, it was the right decision to make this the first island to visit. I figured we would break up our vacation by going to the Luau on Wednesday (did the cruise on Tuesday, loved it as well). This was the best decision, because this was the best part of our vacation. I felt like I had the Hawaiin experience after the tour, the emu, feast and luau. MAGNIFICENT!!!. I can't imagine why this event is only showing an overall 3.xxx rating. I would like to give it a 10 if I could.

Mahalo to the Smith Family for such an entertaining experience! I'll be back, someday, somehow...

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Rating:
Attended as: Families with Young Children
Posted on: 2010/06/30

Smiths Family Garden Luau in Kauai - Authentic Hawaiian Dinner & Show

Smiths

Reviewed by: linda

Smith's gave you a great time and great food. The show after
dinner was great and educational. We had a great time as the whole family enjoyed it. Thanks Smiths

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Attended as: Families with Young Children
Posted on: 2010/06/21

Smiths Family Garden Luau in Kauai - Authentic Hawaiian Dinner & Show

Smith Family Luau

Reviewed by: Val B.

This is by far the BEST luau on the island of Kauai! The grounds are gorgeous and immaculate! The food is fantastic and displayed beautifully. The show is wonderful. The family and staff make you feel like ohana! Great evening with multigenerations and fun had by all!

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Attended as: Families with Young Children
Posted on: 2010/06/17

Smiths Family Garden Luau in Kauai - Authentic Hawaiian Dinner & Show

The Luau was wonderful

Reviewed by: Sharen

We have visited most of the Hawaian islands and attended many Luau's, but this one was the best by far. The grounds were awsome, the food & drinks were incredable and the entertainment was the best. We loved the covered eating area and show. It rained several times while we were there and never got wet.
Another thing we liked was the trams that took you from the check in on a nice tour of the gardens then even took you back to the parking lot after the show when it was dark.
IT WAS THE BEST!

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Rating:
Attended as: Couples
Posted on: 2010/06/17

Smith’s Fern Grotto River Cruise with Live Hawaiian Music & Hula

Great time!

Reviewed by: Mr. Anonymous

Our group enjoyed the music as we cruised the river. The scenery was outstanding and the staff provided good service.

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Attended as: Families with Young Children
Posted on: 2010/06/04

Holo Holo Super Kauai Snorkel Tour - Niihau & Na Pali Coast Adventure with Breakfast, Lunch & Drinks

Snorkel tour

Reviewed by: Illusiv1

This was an awesome experience even though the weather did not cooperate and we could not go to Niihau. Due to the tradewinds and some seriously rough seas we could not make the trip to Niihau. We found the crew very pleasant and accommodating. The views were incredible and we were able to take in an amazing whale watching session. As noted by the several this is more of a summer time tour because the weather and seas are more predictable. I believe we missed out on a bunch by not going to Niihau but the whale experience made up for it. The large boat size provides plenty of room so it's not real crowded. We saw other boats on similar trips and they appeared to be more crowded. We would HIGHLY recommend this trip.

Reply from activity provider

It's wonderful to hear that, although there were alterations to the original tour route, you thoroughly enjoyed your time on the water and the overall experience! Thank you so much for joining us and for sharing your great review! Mahalo and Aloha

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Rating:
Attended as: Couples
Posted on: 2010/04/11

Smiths Family Garden Luau in Kauai - Authentic Hawaiian Dinner & Show

Smith's Family Luau

Reviewed by: Dana

I would highly recommend this event to all. Go early and get a chance to walk the gardens. They are beautiful and I took great pictures of my family within the gardens. Food at the Luau was excellent and the show was outstanding. I was amazed at how many of the guest were return visitors. The Smith family do own a piece of paradise.

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Rating:
Attended as: Families
Posted on: 2010/03/23

Smiths Family Garden Luau in Kauai - Authentic Hawaiian Dinner & Show

Great luau!!

Reviewed by: Mr. Anonymous

We had a great time I highly recommend this experience.

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Rating:
Attended as: Couples
Posted on: 2010/03/17

Smiths Family Garden Luau in Kauai - Authentic Hawaiian Dinner & Show

Very Enjoyable

Reviewed by: Mr. Anonymous

Very enjoyable. We recommend it to everyone. The meal was one of the best we had on the island and we ate some very nice meals!! The entertainment was great as well!

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Rating:
Attended as: Families
Posted on: 2010/02/11
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