All Reviews for Family & Accessible Travel

The guide was very kind.
The other participants in the tour were also nice people.
I joined alone, but I had a great time.

ガイドさんがとても親切でした。
同じツアー参加者も良い方たちでした。
一人での参加でしたが、楽しく過ごせました。

Best crew ever! They were kind and helpful and overall awesome! Would definitely use again

Sunday morning cruise. The captain and all the crew were women.

I participated because I wanted to view the hotels in Honolulu and Diamond Head from the sea.

Just a little way out, and the color of the ocean changed to ocean blue, allowing us to enjoy a wonderful cruise.

Although it was indicated that only soft drinks would be available, alcoholic beverages were also served on board.

Completing the waiver and health check online in advance is more convenient and avoids any hassle.

日曜日の午前のクルーズ。キャプテン、クルーすべて女性でした。

ホノルルのホテル、ダイヤモンドヘッドなどを海から眺めたうと思い、参加しました。

少し沖に出るだけで、海の色がオーシャンブルーに変わり、素敵なクルーズを楽しめました。

ソフトドリンクだけと案内がありましたが、船上ではアルコール飲料も提供されてましたよ。

事前の免責同意書、ヘルスチェックはWebで済ませておく方が、面倒がありません。

Great experience! Very professional and knowledgeable.

I mistakenly headed to the meeting place on the wrong date, but they were flexible and accommodating. Thank you! The sign for Jurassic Park really got me excited!

参加日も間違えて集合場所に向かってしまいましたが、柔軟に対応いただきました。ありがとうございます。
ジェラシックパークのサインはテンション上がりました！

The sandbar tour with lunch was fantastic. There was good music, a satisfying lunch before a swim, and nice and clean facilities for changing. The staff were all friendly and always had our safety as a top priority while ensuring we were having fun. I will be referring this tour to everyone I know! Thank you for making this a highlight of our dream vacation! Mahalo!

The crew on the cruise were super fun and made sure to engage with everyone. The cocktails were fantastic and were served quickly. The food was good, a plate of appetizers was served to each guest, so not a choice if there was something you didn't care for or wanted more of. The sunset was spectacular! I would absolutely do this cruise again.

Lots of history. Great staff and we had a great day. Everyone was really friendly and open to share the Hawaiian culture with us while on the tour.

I had imagined a cheap tourist show featuring Presley and Michael Jackson, but I was captivated by the powerful acts of the dancers. Both Presley and Michael embodied entertainment and performance, and the female singer was wonderful as well. Personally, I was particularly impressed by the performance of a Japanese woman who seemed to be in charge of percussion and keyboards in the music cast.
The dinner before the show was buffet-style, making it easy to enjoy a meal, and on top of that, the children were able to receive a simple hula dance lesson, which was a nice touch.

「プレスリーとマイケルジャクソンの登場するハワイアンショー」で、観光客向けの安っぽいものを少し想像していたのですが、ダンサーの皆さんのパワフルなアクトに魅了されました。プレスリーもマイケルもエンターテイメント性とパフォーマンスの両方を兼備していたし、シンガーの女性も素晴らしかったです。個人的に、音楽キャストのパーカッション/キーボードを担当していた日本人らしき女性の演奏が目を引きました。
　ショーの前のディナーもビュッフェスタイルで気軽に食事ができて、その上、子どもがフラの振り付けの簡単なレクチャーも受けることができて、至れり尽くせりでした。

Initially, the manta rays did not appear on the scheduled day, but I was able to participate the next day and see them (it's quite rare not to see manta rays). I have been longing to join this tour for about six years, and since I had planned it for the early part of my stay, I was glad to have the opportunity to retry. It did take a fair amount of energy, though...

If anyone is going to the Big Island, I highly recommend this tour! It was disappointing not to see the manta rays on the first attempt, but I truly appreciate the staff for their generous support, including arranging the retry!

当初予定した参加日にはマンタが現れず、次の日に参加して見ることができました（マンタに会えないのはかなり珍しいとのことです）。
6年ぐらい前からこのツアーに参加したいと切望しており今回の滞在の最初の方に予定をしていたため、リトライができる結果となり、よかったと思っています。体力はそれなりに使いましたが・・・
ハワイ島に行かれる方がいたら、おすすめのツアーです！
1回でマンタが見れないのは残念でしたが、リトライの手配も含めてスタッフの方に手厚くサポートしていただいて本当に感謝です！

It was quite crowded with many locals on our Sunday reservation, but there were slides that the whole family could enjoy, and the kids were satisfied. We mainly swam in the wave pool and occasionally went on the slides. The Japanese guide recommended putting our belongings in a locker and securing a shaded table, but I think it would be sufficient to secure a cabana at the wave pool and use that as a base. The theme park opens at 10:30, which is a bit late, so I think it would have been better if the overall schedule was set a little later. However, the kids seemed happy. I would like to come again.

　日曜日の予約で現地の方も多く混雑していましたが、家族で乗れるスライダーもあり、子どもは満足していました。ウェーブプールをメインに泳いで、時々スライダーに乗りに行くという感じでした。日本人の案内の方からは。ロッカーに荷物を入れたり、日陰のテーブルを確保することを勧められましたが、ウェーブプールにカバナを確保すればそこを起点に動くので十分だと思います。テーマパークのオープンが10:30と遅めなので、もう少し全体的なスケジュールを遅めに設定していただけるとより良かったかなと思いましたが、子どもは満足そうでした。また来たいです。

It was great to have round trip transportation and everything provided such as waters, walking sticks, and bug spray. It was pouring rain when we went and the rain ponchos came in handy for $5. We felt very prepared for the hike along with information of its history and movie sites to look for. Was an enjoyable time

The snorkeling itself had only a few types of fish, so it felt a bit lacking, but the service on the boat (breakfast, lunch, staff's hospitality, etc.) was very good. After snorkeling, there were many types of alcohol available, which really added to the vacation vibe. We had fun sliding down from the boat, and even the adults joined in! The Japanese staff provided careful consideration, which made me feel comfortable participating, and above all, seeing Japanese people working hard overseas motivated me to do my best after returning home. I wasn't quite sure how the public parking system worked, and I think I ended up paying $6 twice? It would have been better if there was more explanation about that, but I guess my lack of English skills was the reason. Overall, it was a satisfying tour. Thank you for the attentive service!

シュノーケル自体は魚が数種類で、こんなものかなという感じでしたが、ボートの上のサービス（朝ごはん　ランチ　スタッフの応対など）はとてもよかったです。
シュノーケル後に寄港する際、アルコールもたくさん種類があってバカンス気分を味わえました。
ボートからの滑り台、大人もまじってはしゃげました！
日本人スタッフの方、細かな配慮に安心して参加できましたし、何より海外でがんばってらっしゃる日本人に、帰国後もがんばろうと思えました。
パブリックパーキングのシステムがよく分からず、６$を２回払ったのかな？その辺の説明がもっとわかるとよかったですが、自分の英語力のなさが原因ですね。
トータルで満足できたツアーでした。
丁寧なアテンドありがとうございました！

The tour conductor was kind and it was very enjoyable. My face and clothes got completely black. It's better to avoid white clothing.

ツアーコンダクターの方が親切で
とても楽しかったです。
お顔も洋服も真っ黒になりました。
白系は控えておいたほうがよいです。

We started with a total of about 12 people from Hyatt. It was easy to get to the top of the hill by car. The bicycles have brakes on the handlebars, just like in Japan, so if you're used to riding, it's a breeze. An instructor led the way at the front, and a van driven by another staff member followed us at the back, which was reassuring. We stopped at scenic spots along the way to take photos. The views of Waikiki and the west side were both very beautiful. Although the details mentioned snacks and mineral water would be included, those were not provided. Our family had brought water, so it wasn't a problem.

Thank you! I loved this experience.

ハイアットから乗り合わせた総勢12名？ぐらいでスタート。
丘の上まで車なのでらくらく。
自転車も日本と同じで手のところにブレーキがあり、自転車に乗り慣れていたら余裕。
1番前にインストラクターさん、1番後ろに別のスタッフさんが運転するバンが付いてきてくれ、安心。
途中景色の良いところで自転車を停め、撮影も可能。
ワイキキ側の景色も、西側の景色もとても綺麗。
詳細のところっ含まれるものの中にスナックやミネラルウォーターとあったが、それらは無かった。
我が家は水を持ってたので問題は無かった。

Thank you!
I loved this experience.

The meeting place was easy to find, and traveling by car was comfortable. (Since it was quite a long ride and there were some rough roads, those who are prone to motion sickness might want to have some medication on hand.)

There were about 50 to 60 people on the boat, which was more than I expected. The MC created a lively atmosphere, making it a fun experience. The meal consisted of water, juice, and donuts, which were quite simple, and it was a self-service style. Some participants from other countries brought alcohol and snacks, and there didn't seem to be any restrictions on that, so if you want to enjoy your meal, it might be better to prepare something in advance.

As for the sandbar, it was initially cold due to the weather, and it didn't look very beautiful at first, but I thought it would be a shame not to try canoeing or stand-up paddleboarding, which turned out to be enjoyable. It seems that we were able to observe large fish while snorkeling!

At the end, the sun came out, and I was able to see the scenery I had imagined, which was great. It might just have been the day I experienced, but I thought that perhaps the temperature rises more in the afternoon than in the early morning.

Overall, the staff were friendly and fun, and I had a wonderful experience.

集合場所は分かりやすく車での移動も快適でした。
（かなり長い間乗るのと、険しい道もあったので車酔いをいやすい方は酔い止めがあったほうがいいかもしれません）

船には50人〜60人くらいはいたでしょうか、想像よりも多くの人が乗っていてMCの方の盛り上げもありわいわいとした雰囲気で楽しかったです。
食事は水、ジュース、ドーナツという割と簡素なもので自分で取りに行くスタイルでした。他の国の参加者の方でお酒や軽食を持参している方がおり、特に禁止されている様子もなかったので、食事を楽しみたい方は自分で事前に用意したほうがいいかもしれません。

肝心のサンドバーははじめは天気の関係で寒くそこまで綺麗に見えなかったのですが、
せっかくだと思いカヌーやSUPに乗ってみることができて楽しかったです。シュノーケリングでは大きい魚を観察できたようです！

終わりぎわのタイミングで日がでてきて想像していた景色を見ることができたのでよかったです。体験した日だけなのかもしれませんがもしかしたら朝イチよりお昼からの方が気温も上がっていいのかも？と思いました。

総じてスタッフの方も親切で楽しく、とてもいい経験ができました。

I used the transfer service to the airport. The waiting time at the airport when heading to the hotel was short, and the pickup from the hotel to the airport was on time, making it easy to plan my schedule for both the arrival and departure days. Since the reservation deadline is early, it might be better to book the transfer to the airport in advance. The driver was also kind, and some provided humorous commentary.

空港までの送迎に利用しました。
空港からホテルへ向かう際の空港での待ち時間は少なく、またホテルから空港へ向かう際も時間通りに迎えに来てくれたので到着日、出発日のスケジュールが立てやすかったです。
予約締め切りが早いので空港までの送迎は出発前に予約した方がいいかもしれません。
運転手さんの対応も親切で、人によってはユーモアのある案内をしていました。

The crew are very organized and helpful.
The food are great, we had burgers and hotdogs.
They also provide alcohols for purchase.
But not much to see under water. Only see one turtle that day.
A little bit disappointed about cannot see much fish or turtles.

It was my fifth visit after four years and four months. I thoroughly enjoyed the unchanged Hawaiian nights. I definitely want to go again next time I visit.

4年4ヶ月ぶりの5回目の訪問でした。
何も変わらないハワイの夜を満喫いたしました。
次回来た時も是非行きたいと思います。

All the slides were fun! However, when considering the total experience, I think the cost performance is a bit high. The all-you-can-drink options aren't really worth it since you can't drink that much. The locker fee is also expensive. If it were a bit cheaper, I would want to go again.

滑り台全て楽しかったです♪
けど、トータルで考えるとコスパは少し高いかなぁと。
飲み放題のドリンクもそんなに飲めるものでは無いので不要。
ロッカー代も高い。
もう少し安かったら、また行きたいです。

You take an early morning bus to the port, and from there, it takes about 20 minutes by boat to reach the sandbar. Everyone involved was kind and friendly, and I enjoyed the experience from start to finish. There were also people who were fluent in Japanese, which made me feel at ease. If I come back again, I would definitely like to participate once more.

港まで早朝のバスに乗って行き、そこから20分程度船に揺られてサンドバーに到着します。関係の方々どの人も優しくフレンドリーで、終始楽しめました。日本語の堪能な方もおり安心して利用できました。もしまた来られたら次も参加したいと思います。

Let me start by saying this is a must do when visiting o’ahu. The views from the sandbar are incredible. I’m 4’10” and I think the water at the sandbar come up to my waistline. It took us about 40 minutes to paddle out to it because I’m not the most athletic. Lol

The kayak tour did include a life jacket. We rented a dry bag and an anchor for $5. And anchor is a must if you want to hang out at the sandbar or snorkel at one of the reefs.

Speaking of reefs, what an experience! I saw plenty of beautiful fish and turtles. “Park” your kayak on the sandy area and do not step on the coral. They are very sensitive. If you park up by the corals, you’ll see plenty of fish and turtles popping in and out.

The staff was friendly and informative. They gave us the best route to be able to go to the sandbar and the reefs. We followed instructions and did exactly as we were told as everyone should.

You’ll have a great time if you follow the rules and respect the ocean and its animals!

The pick-up time was supposed to be 09:50 instead of 09:05, and I ended up waiting for about 1 hour and 15 minutes due to the delay. The reservation confirmation email and the voucher all stated 09:05 consistently. Following the instructions on the voucher, I called after waiting for 10 minutes, which is when I found out about the mix-up. The bus that arrived at 09:50 had the driver call the office, and it turned out to be the wrong bus, so I had to wait again.

Since my friend from the area came to see me off, I was disappointed because if the information had been correct, we could have spent more time together having breakfast or shopping leisurely. I was very satisfied with the outbound trip, and the drivers were very pleasant, so I’m not angry, but since this is a point that is emphasized in bold, I recommend reviewing it promptly.

Pick-Up Time: 09:05 が正しくは 09:50だったのと、到着が遅れて1時間15分ほど待ちました。
予約確定と直前メール、バウチャーの記載が統一して9:05でした。
バウチャーの注意事項通り、10分待ってから電話して発覚。9:50に到着したバスは、ドライバーが事務所？のような所に電話して確認してくれたところ違うバスだということで、また待ちました。
現地の友達も見送りにきてくれていたので、記載が正しければ、朝ごはんや買い物をもっとゆっくり一緒に過ごせたのになと残念でした。
行きは大満足でしたし、ドライバーさん達も気持ちの良い対応だったので、怒りはないですが、太字でアナウンスしている箇所ですので早々に見直すことをおすすめします。

At the airport exit, I was greeted in Japanese, which was a relief. I received verbal directions to the boarding area (just a right turn), and there was a yellow temporary counter and local staff in yellow uniforms, making it very easy to find. The driver was also friendly and welcoming, which felt great. The flight was fully booked, but since there were only two families going to two hotels, we arrived quickly.

空港出口でまず日本語で声をかけていただき、一安心。乗り場を口頭で案内いただき（一度右に曲がるだけ）、乗り場には黄色の簡易カウンターと黄色の服を着た現地係員の方がいて、とてもわかりやすかったです。
ドライバーさんもフレンドリーに迎えてくれて、気持ちがよかったです。
飛行機は満席でしたが、2家族2ホテルまわるのみでしたので、すぐに到着しました。

I had a really fun time, sometimes trotting and sometimes slowly herding cattle in the magnificent scenery.

It seems that horses have various personalities; there were horses that could walk almost automatically for children, while adults had to give proper instructions, and larger horses for well-built foreigners. There were a total of 10 participants, and they selected horses that suited each person, explaining, "This horse is..." when it was time to ride.

The explanations were in English, but they spoke slowly for the Japanese participants, so it was relatively easy to understand (the difference in speaking speed for native speakers was quite noticeable, haha). However, if it's your first time riding, it might be tough if you can't understand and speak English well.

雄大な景色の中、時に駈歩したり、牛を追ったり(ゆっくり)、すごく楽しい時間を過ごせました。
馬は、色々性格があるらしく、子供にはほぼ自動運転で歩ける子、ちゃんと指示出さないといけない子には大人、体格のいい外国の方には大きな子…と合計10名の参加でしたが、それぞれに合わせた馬を選択してくれ、乗る時に「この子は…」説明してくれました。
英語での説明でしたが、日本人にはゆっくり喋ってくれていたので比較的わかりやすかったです(ネイティブの方に対するトークスピードの差が凄かった笑)。
ただ…初めての乗馬だと、ちゃんと英語を理解して喋れないとキツいかもしれません。

I made a reservation in Japan before departure without checking the tide table, but luckily, the water was shallow up to my knees, which was great. I wore my reef shoes from the room, and I stayed in them both on the boat and in the water. Additionally, due to my nearsightedness, I borrowed a prescription mask. Whether I could swim or use the snorkel was a different matter. I didn’t know how to hold the snorkel properly, and water kept coming in through the gaps, so I held onto a staff member's float who spoke Japanese, and we moved along together. I got used to it halfway through and was able to look underwater for longer periods. Every time we spotted a sea turtle, the staff member would say, "There’s a turtle," and I was able to see them about 7 or 8 times. Encountering many schools of fish and sea turtles was an emotional experience. My first time snorkeling, meeting sea turtles, and visiting the sandbar was a fun experience that I can't have in Japan. The spam was also very delicious. Thank you very much.

潮見表を調べず、出発前に日本で予約しましたが、運良く、膝くらいで浅く良かったです。リーフシューズを部屋から履いて行き、船内も水中もこのままでした。また、近視のため、度付きのマスクを借りました。泳げるかどうかと、シュノーケルが使えるかどうかは別です。私はシュノーケルの咥え方がわからず、隙間から海水が入るので、日本語を話せるスタッフさんの浮き輪に捕まり、一緒に進みました。途中から慣れて長く水中を覗くことができるようになりました。ウミガメが見える度に、スタッフさんが、「カメさんいるよ」と教えて下さり、7〜8回くらい見ることができました。多くの魚の群れ、ウミガメに出会い、感動の連続。初めてのシュノーケリング、ウミガメとの出会い、サンドバー、日本ではできない楽しい体験でした。スパムもとてもおいしかったです。ありがとうございました。

The driver had a Japanese driver's license, and I, sitting in the passenger seat, had a copy of my passport, but it wasn't necessary. Also, wearing long pants wasn't required. There was a Japanese-speaking staff member who gathered Japanese speakers and provided an explanation in Japanese. After that, we split into groups for horseback riding, location tours, and buggies, all conducted in English. As everyone mentioned in their reviews, the sand and dust get on your face and clothes, but it's all part of the fun! I wore a mask for infection control, but I noticed some people bought scarves from the Kualoa Ranch shop to wrap around their mouths, which I thought was a good idea. We stopped at about three locations where the staff explained various things, but I couldn't understand the guide's content due to the language barrier, which was disappointing. However, I think driving myself was enjoyable. We passed through several areas with standing water, going slowly to avoid splashing or intentionally driving in quickly, getting the inside of the car soaked. Overall, the breathtaking natural views that you can't see in Japan and the fun of driving a buggy that you can't experience in Japan were amazing!

運転する人は日本の免許証を、助手席に乗る私はパスポートのコピーを用意していましたが不要でした。また長ズボンでなくても大丈夫です。「日本語の説明が必要な方はこちらへ」と日本人を集めて日本語を話せるスタッフがひと通り説明して下さり、その後、乗馬、ロケ地巡りツアー、バギー等それぞれに分かれ、英語のみに。皆さんのレビュー通り、砂ホコリで顔も服も汚れますが、それも楽しい！私は感染対策用のマスクを着けましたが、売店でクアロア牧場のスカーフを買って口に巻いている人がいて、それもいいなと思いました。3カ所ほど止まって車から降りてスタッフが色々説明してくれるのですが、英語がわからず･･･ガイドの内容がわからないのは残念でしたが、自分で運転するのは楽しいと思います。途中水が溜まっている所を何ヶ所か通過するのですが、水を飛ばさないようにゆっくり通ったり、わざと勢いよく入って車の中まで水浸しになったり。とにかく日本では見ることのできない壮大な自然の眺め、日本では体験できない楽しいバギー運転、最高でした！

This was my first zipline experience, and I was able to enjoy it safely and securely. There are no Japanese-speaking staff, but all the staff are very kind and provide easy-to-understand explanations, even for those who cannot speak English. Zipping through the breathtaking views of Hawaii will create unforgettable memories, so although it can be difficult to get there without renting a car, I highly recommend experiencing it.

今回初めてのジップライン体験でしたが安心安全に楽しむことができました。
日本語対応のスタッフはいませんがスタッフ皆さん優しく対応してくださるので英語が話せない方でも分かりやすく説明してくれます。
ハワイの絶景をみながらするジップラインは最高の思い出になりますので、レンタカーを借りなければ行きづらいですが是非とも体験してほしいです。

I visited Kualoa Ranch for the first time, and the views were truly breathtaking. During the buggy experience, we were able to ride together and navigate through rough terrain that exceeded our expectations, making it an unforgettable activity. Since the dust can be intense, it's advisable to wear clothes that you don't mind getting dirty, and to bring a change of clothes and a mask.

今回初めてクアロアランチに行きましたが本当に絶景が広がっており最高でした。
バギー体験では2人で乗車することができ想像以上の悪路を走ることができアクティビティーとして最高の思い出になること間違いなしです。砂埃が凄いので必ず汚れても良い服装、着替え、マスクなどを用意すると良いでしょう。

We participated as a family since there were activities available for children aged 5 and under, and we had never touched a dolphin before.

We arrived at the park around 10 AM. There was a line for entry, so we waited in line. After waiting for 10 or 20 minutes, the line wasn't moving much. Since the activity was scheduled for 11 AM, we felt a bit anxious and frustrated. We finally got in and made our way to the dolphin pool. We weren't sure where to go for preparation, but we rushed in at the last moment, and thankfully, we made it. It would have been better if the entry process was smoother. Also, it would be helpful if the preparation area had clearer maps or guides.

The interaction with the dolphin (Nalu) was great. The explanations were in English, so those who are not familiar with English might not understand, but you can still enjoy the atmosphere. The fun time went by in a flash, and since the pickup for our return was at 2 PM, we didn't have enough time to fully enjoy the park. That's a bit disappointing. It seems that visiting this park twice might be enough to fully enjoy it.

5歳の子どもが参加できるアクティビティという制限の中、イルカに触れたことなかったので、親子で参加。

パークには10時ころに到着。入場は列ができていたので、並んで待っていました。10分、20分待てど列はなかなか前へ進みません。11時からのアクティビティなのでちょっと不安、イライラが。何とか入って、イルカのプールへ。どこに準備でどこに行くのかわからず最後に駆け込むように、でも間に合ってよかったです。もう少し入場がスムーズならいいのですが。あと準備の場所も案内図などが分かりやすければよいのですが。

イルカ（Nalu君）との触れあいは良かったです。説明は英語なので、英語不慣れな方は理解できないと思いますが、雰囲気で楽しめますよ。
楽しい時間はあっという間、14時には帰りのピックアップがくるので、パーク内で十分に堪能できなかった。ちょっと残念。
このパークは2回ほど行くと十分楽しめるのかも。