All Reviews for Family & Accessible Travel

The shuttle from the hotel was lively and filled with fun conversations, and we arrived at the port in no time! The weather was great, and the ocean was beautiful! We participated in snorkeling and stand-up paddleboarding. During snorkeling, they taught us how to swim, and we were able to see many fish and sea turtles. The staff were very friendly, and it was a lot of fun! I will definitely join again when I come to Hawaii!

ホテルからの送迎もわきあいあい面白トーク炸裂であっという間に港に到着！天気も良く、海がとても綺麗！！私たちはシュノーケルとサップに参加しました。シュノーケルでは泳ぎ方から教えてくれ、たくさんの魚と海亀も見ることができました。スタッフの方がとても気さくでとても楽しかったです！またハワイに来た際は参加します！

When I arrived at the meeting place, I could see the popularity of Kualoa with a large group tour. (It seems that participants in other adventures at Kualoa Ranch were also present, not just for horseback riding.)

Upon arrival, I was directed to the Japanese-speaking group, where explanations were provided in Japanese. When I went to the horseback riding area at the meeting time, I was in a group with five Americans and myself. I was guided to watch a Japanese explanation video, and then we set off on a two-hour tour with the other five.

The staff selected horses that seemed well-suited to each person's physique and age.

During the two-hour journey, they frequently asked if I was okay. Being Japanese, I answered "I'm fine," but the other Americans openly expressed their discomfort, mentioning knee and back pain. When I mentioned that my knee was slightly hurting, they adjusted the stirrup length for me. Once my foot position was lowered and my knee was slightly extended, it became quite comfortable. So, if you feel any discomfort while riding, I think it’s good to communicate that without hesitation.

They provided explanations of the scenery along the way, but since the six horses were walking somewhat apart, it was difficult for me to hear the staff's voice from the back of the group. With my English skills, it was hard to catch the faint English being spoken, so I focused on enjoying the magnificent scenery while horseback riding. Nevertheless, the staff (two staff members accompanied our group of six) checked in with questions like, "Is this your first time in Hawaii?" and "How's the horseback riding?" showing their care.

The two hours were quite ample, allowing me to fully enjoy Kualoa. The hamburger made with ranch beef and the sorbet frozen in coconut shells were delicious!

集合場所に行くと大人数のツアーで、クアロアの人気ぶりがうかがえました。（乗馬だけでなく、クアロア牧場で行う他のアドベンチャーの参加者も一緒のようです）

到着すると、日本人の方はこちらへ、と言われ、日本語で解説がありました。集合時間に乗馬の場所に行くと、5人の米国人と私1人が１つのグループ。私だけ日本語の解説動画を見るよう案内され、それから他の5人と一緒に2時間のツアーに出発。

スタッフがそれぞれの体格や年齢層に合わせて相性の良さそうな馬を選んで乗せてくれる感じでした。

2時間の行程の途中で、たびたび大丈夫？と聞いてくれるので、日本人的に「大丈夫」と答えていたのですが、他の米国人達は膝が痛いとか腰が痛いとか遠慮せずに色々言っているので、私も膝が少し痛む旨伝えたところ、あぶみの長さを調整してくれました。足の位置が下がって膝が少し伸びるとかなり快適になったので、乗馬中に身体の痛みなどが気になったら、遠慮せず伝えてみると良いと思います。

途中途中で風景の説明などをしてくれましたが、6名の馬がやや離れて歩いているので、一番後ろの私の位置では声が遠く、私の英語力ではかすかに聞こえる英語を聞き取るのは難しかったので、あまり気にせず雄大な風景にどっぷりつかって乗馬を楽しみました。それでもスタッフの方は（6人グループに2人のスタッフがついてくれます）ハワイは初めて？とか、乗馬は？とか色々声をかけて気遣ってくださいました。

2時間はかなりたっぷりな時間で思う存分クアロアを楽しめました。
牧場ビーフを使ったハンバーガーや、ココナッツの殻に凍らしてあるシャーベットなど、美味しかったです！

The scenery was very beautiful, and I could feel the sea breeze, which made it a lot of fun. From below, it looked quite high and a bit scary at first, but it wasn't scary at all. There were several other participants as well, but while waiting, the boat swayed quite a bit, so I recommend that those who are prone to motion sickness take some medication before the experience.

景色がとても綺麗で、海風も感じることが出来とてま楽しかったです。高さは下から見ると結構高くて怖そうだなと最初は思いましたが、全然怖くなかったです。他にも参加者が何組かいましたが、待っている間に結構船が揺れるので船酔いしやすいかたには酔い止めを体験前に服用されることをオススメします。

It was very cool. Every one was very kind and accommodating. Guide was informative and pilot was very good. We saw a couple sharks and tons of other fish. Kids loved it! (12 and 10) Mahalo!

Kevin picked us up at our hotel on time and spent the day showing us the west and south sides of Kauai. He gave us lessons in pronouncing Hawaiian words, the geology of Kauai, and history of Kauai, while driving from viewpoint to viewpoint. He was sensitive to what we were interested in and what types of food we wanted for lunch. We were impressed that he understood the weather patterns, kept a constant watch on the clouds, and was able to get us to the Waimea Canyon and Na Pali coast viewpoints at times when we could see the views.

We had a most enjoyable day and would highly recommend tour guide Kevin and The Ultimate Kauai Private Island Tour - South and West tour.

When I checked in a little before 9 AM, I was a bit confused because the parking gate was closed, but after checking in, I smoothly rented a helmet, boots, and a jacket, and it didn't take long for the guide to help me choose a horse and get mounted.

Riding along with the guide across the vast grounds during lunch was very refreshing. My horse was Oliver, who had stylish striped hair, and my wife rode Vodka, a chestnut horse; both were great horses.

Along the way, our guide Jessica took some photos for us, and we returned a little after 11 AM, slightly exceeding our scheduled time. It became a wonderful memory.

ちょっと早めの9時過ぎにチェックインした際にパーキングのゲートが閉まっていたので少し戸惑いましたが、受付後はスムーズにヘルメット、ブーツ、上着のレンタルを受けて、ガイドさんに馬を選んでもらって乗り込むところまではすぐでした。
ランチの広大な敷地をガイドに沿って馬と共に進むのはとても爽快でした。
私の馬は立髪がおしゃれにシマシマになったOliver、妻は栗毛のVodka、どちらもいい馬でした
途中ガイドのジェシカが写真を撮ってくれたりして
時間は予定より少し超過して11時過ぎに帰着となりました。
とても良い思い出になりました

I have used various shuttle buses from Honolulu, but "Roberts Hawaii" provides the most peace of mind. The staff waits for you outside the airport (you need to call out to them), and you can get on the bus surprisingly quickly, with transportation to your hotel. I highly recommend it for beginners.

　ホノルルからいろいろなシャトルバスを利用したことがありますが、「ロバーツHawaii」が一番安心感があります。スタッフも空港の外で待っていてくれます（声かけは必要）し、案外早くバスに乗車し、目的のホテルまで送迎してくれます。初心者の方には、ぜひ、お勧めします。

This time, the hotel was Holiday Inn, and the airport transfer was the first drop-off.

So, I thought the airport transfer would likely be last and might be delayed, but they arrived five minutes before the meeting time. (This was thanks to everyone on board being punctual.)

As expected, Holiday Inn was the last stop, and the large van was full with about 15 people.

The ride to the airport was very smooth, and we arrived in about 20 minutes.

I didn't feel any inconvenience, so I definitely plan to use Roberts again next time.

今回のホテルはホリディインで、
空港からの送迎は1番最初の降車でした。

なので、空港行きは最後の可能性が高く遅れるかな？
と思っていたのですが、
集合時間の5分前には来てくれました。
(乗車されていた皆さんが時間を守られた結果ですね)

予想どおりホリディインが最後で、
大型バンに15名ほどが乗っており満席でした。

空港まではとてもスムーズで、20分ほどで到着。

特に不便さは感じなかったので、
次回もぜひロバーツを利用しようと思います。

I was torn because H○S was cheaper, but choosing Roberts was definitely the right decision! Before COVID, I used H○S because they advertised "no more than a 30-minute wait," but I ended up waiting exactly 30 minutes before moving to the bus, and by the time we departed, 40 minutes had passed. There are still many reviews saying it takes a long time.

This time, I decided to go with Roberts, which was a few dollars more, and it was incredibly smooth.

I got outside the airport at 11:20 and was on the bus by 11:25. We departed the airport at 11:35.

It seems that Roberts departs as soon as a few passengers arrive from international flights. So, there were only about ten people on a large tour bus, and all the conversations I heard were in English.

The driver was very cheerful, and the in-vehicle explanation had everyone laughing out loud.

Since my hotel was the Holiday Inn, I was the first to get dropped off. I arrived at the hotel by noon.

I think the time difference for just a few dollars is quite significant. Even if you can't speak English, it was completely convenient, so for those who want to get to Waikiki as quickly as possible, I definitely recommend Roberts.

H○Sの方が安いので迷ったけど、やはりロバーツにして正解でした！
コロナ前に「30分以上お待たせしません」に釣られてH○Sを利用しましたが、きっちり30分待たされてからバスまで移動、出発する頃には40分経過していました。
今も時間がかかるといった口コミが多いですね。

で今回、数ドル高いけどロバーツにしてみたところ、
何とまぁスムーズだこと。

11:20に空港の外に出て、11:25にはバスに乗車。
11:35には空港を出発していました。

ロバーツは各国からの到着便で数名集まれば即出発するスタイルのようです。
なので大型観光バスに10数名しか乗っておらず、
聞こえてくる会話はみな英語でした。

ドライバーさんがとても陽気な人で、
送迎説明では車内が大爆笑でした。

今回、ホテルがホリディインだったので一番最初に降車。
12時にはホテルに到着しました。

数ドル差でこの時間差はかなり大きいと思います。
英語が話せなくても全く不便はなかったので、
少しでも早くワイキキに行きたいという方は、
ぜひロバーツをオススメします。

We had a great time ! We were able to try everything at our trip from snorkeling, paddle boarding and just relaxing in their floating pad ! The crew was very helpful, we added transportation and it was such a convenience to be pick up from the hotel and had a ride back also.

With a small group of up to five people, they provided attentive service. I swam (or should I say floated?!) quite a distance from one end of Hanauma Bay to the other, and I was able to enjoy it without feeling too tired. Although I didn't encounter any sea turtles this time, I've heard they can occasionally be seen. Currently, reservations are required for Hanauma Bay, making it difficult to visit on your own, so this was truly a lifesaver!

5人迄の少人数催行なのできめ細かく対応してもらえます。ハナウマベイの端から端迄、かなりの距離を泳いだ（流れたとも言う?!）のにさほど疲労もなく楽しく過ごせました。今回はウミガメに遭遇できませんでしたが偶に見かけるそうです。今ハナウマベイは予約が必須で個人で行くのが難しくなっていますので、本当に助かりました！

Lots to do but equipment has seen better days. Bathrooms were portable

I’m not good at English and it was my first time riding, but the 90 minutes flew by. We leisurely trotted through the beautiful grasslands with the best views, and at the end, we picked up the pace for the last 50 meters, which made my backside a bit sore, but it was so much fun! When I looked back, there was a rainbow, which made my heart even lighter. Japanese people don’t have a custom of tipping, but I happily gave about 10%—$10 per person for my family of three.

英語も苦手、乗馬も初めて、だけどアッと言う間の90分でした。
最高の景色の草原をパカパカゆっくり巡って、最後の50メートルを少々スピードを上げて走って多少お尻が痛かったが、とっても楽しかった！
振り返ると虹が出ていて、心が更に晴れました。
日本人はチップを払う風習がありませんが、10％程度の一人10ドル×家族3人分を気持ち良くお渡ししました。

I wasn't very interested in the show at first, but I made a reservation anyway. However, once I participated, I had a great time and I'm glad I went! My family enjoyed it as well! It was also nice to have time to take photos with the performers after the show!

あまりショーは興味がなかったのですが、とりあえず予約しました。
しかし参加してみるとすごい楽しく、参加して良かったです！家族も楽しんでおりました！
ショーの後に演者と写真をとれる時間もまたよかったです！

During the cruise, I encountered a pod of dolphins!! They were jumping around just like you would see in an aquarium, and it was amazing! Also, there were plenty of sea turtles swimming around, which was great!!

I was expecting to see tropical fish like Nemo since it was a glass-bottom boat, but I only saw some dark, plain fish, which was a bit disappointing. However, I'm glad I participated!

クルーズ途中、イルカの群れに出会えました！！
まるで水族館で見るようにイルカ達が飛び跳ねていてすごかったです！
また、当たり前にウミガメもたくさん泳いでいました！！

グラスボートということでニモをはじめとした熱帯魚が見れると期待していましたが、黒っぽい地味な魚がみられるだけでそこはちょっと残念でした。
でも参加してよかったです！

I participated with my brothers and their daughters, a total of five of us. We received a lecture on how to board and paddle, and together we cooperated to push the canoe into the sea and board it. We worked hard to paddle out to the open water, and when the crew confirmed good waves, we turned direction, increased our pace to ride the waves, and successfully caught some amazing waves. That feeling was the best!

兄弟とその娘の５人で参加しました。乗り込み方、漕ぎ方のレクチャーを受け、皆で協力してまずはカヌーを海に押し入れて乗船。頑張って沖に漕ぎ出し、クルーがいい波を確認したら方向転換、波に乗るためピッチを上げて漕ぎ、見事波に乗ることが出来ました。その感覚は最高でした!

This was the most fun water activity my friends and I did. We did the 9AM excursion so the sun was not fully out and was kind of chilly out there. But you end up warming up in the water. The snorkeling was amazing this was the most fishes that we saw during our whole time in Hawai'i (we've done snorkeling about 3x this trip). We also did the Bumper tube ride. I would only recommend this if you want some adrenaline! Since we did the 9AM, they provided donuts and OJ. I would recommend that you bring your own lunch, snacks, and drinks. There is also a convenient store by the dock if you want to pick up food. If you're wondering, they DO have restrooms on the boat and a changing room as well. Bring a set of comfortable clothes to change into (: This is the 1 activity i would do again!

I had an amazing time with my experience ATV-ing on the north shore. North Shore stables is awesome. The owner truly believes in giving back to the community and the experience I had was the best activity I’ve had thus far on the island. Not commercialized, pure, and the ATV driver (I forget her name) was awesome. I can’t say enough about how you should book with North Shore stables! This is an unbiased authentic review by a tourist who felt some real family vibes here. North shore stables is on to big things! Mahalo and thank you for the experience.

There are Japanese staff members who are fluent in Japanese, so you can participate with peace of mind. In addition to swimming with dolphins, snorkeling in the coral reef was relaxing with many turtles and tropical fish.

日本語が堪能な日本人スタッフさんが　いらっしゃいますので　安心して参加出来ます。
イルカと泳ぐ他にも　珊瑚礁でのシュノーケリングは
亀　熱帯魚が沢山いて癒されました。

I used a service from Daniel K. Inouye International Airport in Hawaii to my hotel in Waikiki. I traveled with about 10 people to the hotel. Even though we had to stop at other hotels before reaching mine, we arrived smoothly and without any stress. The pickup location was a bit hard to find, but the Japanese guidance was helpful.

ハワイ　ダニエル井上空港からワイキキのホテルまで利用しました。10名程度一緒にのって、ホテルまで。他のホテルを回ってから自分のホテルに行くことになっても、全くストレス無くスムーズに到着しました。乗り場が少しわかりにくかったですが、日本語の案内もあり、助かりました

I've been fortunate to attend somewhere between 10 and 12 different Lu'aus, mostly in O'ahu, Kaua'i, Maui, and Hawai'i. Our experience at Smith's was superior for the following reasons:

1. Atmosphere and ambience: the Garden is absolutely beautiful, and few lu'aus have an ambience like this. Another good one for this to be fair is the Polynesian Cultural Center Lu'au.
2. Authenticity: the Polynesian & Fire Show, and other traditions (like pulling the pig from the earth) encompassed in the lu'au, were top-notch and very well-executed.
3. The Food & Drinks: a greater variety, quantity, and quality of food & drinks were offered here versus any other lu'au I've attended. There were two times as many food choices, and thanks to the buffet style, you can feast on them all.
4. The Staff: the staff here is so genuinely kind. My fiancee and I biked a few miles over to this lu'au and we had to bike back in the dark. Our hostess ran to her car and gave us some headlamps! It was so kind of her. We're really grateful for the Smith Family team.

Thank you all very much. I highly, highly, highly recommend.

This was my first time participating. Since it was also my first time riding a horse, I felt a bit anxious, but I decided to join. It seemed like we were the only participants this time, so we had the guide all to ourselves. As it was my first time riding, I was initially focused on controlling the horse, but the scenery was magnificent and we moved slowly, allowing me to enjoy it. The only sounds I could hear were the wind. The view consisted of grasslands and the sea below, with cows grazing. It was a sense of relaxation that I can't experience in Japan. I will definitely participate again next time I come.

今回初めて参加しました。乗馬自体も初めてだったので少し不安でしたが参加することに決めました。今回は私たちだけが参加だったようでガイドさん独り占めでいきました。私は乗馬初めてなのでまず馬の制御に気を取られていましtが景色は雄大でゆっくり進んでくれるので楽しめました。聞こえてくるのは風の音だけ。見えるのは草原と眼下に見える海、草を食べている牛たちのみ。
日本では味わえないリラックス感でした。今度来た時も絶対参加します。

The meeting place is conveniently close to the hotel, making it easy to get there without a shuttle. The staff was kind and attentive, allowing me to enjoy parasailing with peace of mind.

集合場所もホテルから近く送迎なしで気軽に行けて便利
スタッフも親切丁寧で安心してパラセーリングを楽しめました。

This was a great experience. We had both new and seasoned snorkelers in our group and we all enjoyed ourselves. I thought the best part was riding on the boat and seeing the island from the water.

Upon arriving at the airport, I was able to find the counter right away and got on the shuttle immediately after confirming my name. The driver was cheerful, and I could feel the Hawaiian atmosphere from the very beginning. I would like to use this service again next time.

空港に到着して、すぐにカウンターを見つけることができ、名前確認後すぐにシャトルに乗ることができました。
運転手さんも陽気な方で、ハワイの雰囲気を最初から存分に感じることができました。
次回も利用したいと思います。

They arrived at the hotel almost exactly at the meeting time, and I was able to ride comfortably to the airport. I would like to use this service again next time.

集合時間ほぼぴったりにホテルに迎えに来ていただき、空港まで快適に乗車することができました。
次回も利用したいです。

The level of dancing was high, and even the children who didn't know the era enjoyed it. The adults had a great time in a tipsy mood after dinner.

踊りのレベルが高く、時代を知らない子供達も楽しんでいました。大人はディナーの後のほろ酔い気分で最高でした。

We couldn't have asked for a better trip. I especially appreciated the small group size - eight people - which meant that we were able to watch the mantas without getting in each other's way. My sister and I were at the end of the line, opposite each other. This meant that as the manta rays turned over and swam upside down just under the light board - only a few inches away from us - we could look right down their throats. I was amazed at how clean and empty their large mouths were. It was fascinating to see their gills from the inside as well as the outside.

It was wonderful to watch the mantas swim. They move so smoothly they hardly seem to be propelling themselves. The patterns on their backs fluoresce in the light, so they're easy to see.

We watched by lining up on either side of a board, holding on to it and floating stretched out away from it, with flotation devices like pool noodles under our ankles. This keeps our bodies away from the mantas, which is for their protection, not ours. (The mantas are harmless. No teeth, no sting. They eat plankton, not people!)

Two tips:

1. The staff had us put the pool noodles under our ankles, but in that location, it's easy to lose the noodle. Try putting it just below your knees instead. It's much easier to keep in place that way, and if your knees are at the surface, the rest of your legs will be also.

2. If you do lose your noodle, don't panic or kick. Keep your head down, relax, stay as flat as you can, and allow the water to support your body. Staff members will retrieve the noodle and slip it under your legs again. Kicking disturbs the mantas, and the stress is bad for them.

I participated in a tour at the end of August. We gathered at a hotel in Waikiki around 9 AM and moved by bus. From 11 AM to 1 PM, we enjoyed activities in the ocean. We arrived back at the hotel at 2 PM.

On the boat heading out to sea, we were provided with water and juice. There were also snacks and Spam rice balls, all for free. We went snorkeling and observed the fish in the ocean. The guide pointed out the locations of the fish and coral, and we were able to see beautiful fish. It felt like being in Nemo's world.

Although it was in the morning, the weather was nice, and we were able to stand on the sandbar. I was with my 10-year-old and 6-year-old children, and they were able to stand as well. There were no waves.

You can borrow floaties and stand-up paddleboarding equipment for free. There are also floaties available for children. While we were playing, a sea turtle swam by, and we were able to see it up close.

On the return boat ride, we could enjoy warm coffee, tea, and cocoa for free. There were also crew members who spoke Japanese, which was reassuring. There is a restroom on the boat as well.

My children were very satisfied.

Although the price seemed high, considering the high cost of living in Hawaii, I think the cost performance is good for participating in this tour at this price.

8月末のツアーに参加しました。
9時頃にワイキキ周辺ホテル集合し、バスで移動
11時～13時に海遊び
14ホテル到着
沖合いへ移動中の船の中は、水や、ジュースもらえます。
スナックやスパムおにぎりあり。すべて無料。
シュノーケリングで、海の魚観賞。魚の場所や珊瑚をガイドしてくれて、キレイな魚が見れました。ニモの世界でした。
午前中でしたが、天気良く、サンドバーに立つことできました。10歳と6歳の子供と一緒でしたが、子供も立つことできました。波はありませんでした。
浮き輪や、サップ道具など無料で借りれます。
子供用の浮き輪もあります。
遊んでいる横を、ウミガメが通っていき、近くで見ることができました。
帰りの船の中で、あたたかいコーヒーや、紅茶、ココアが無料で飲めました。
日本語で話してくれるクルーもいるので、安心です。
船内にトイレもあります。

子供も大満足でした。

値段が高いように見えましたが、物価が高いハワイで、この値段でツアー参加でき、コストパフォーマンスは良いと思います。

On the whole, I'm glad I went. It was a lovely day, the boat was comfortable, and food great. The trip included a plant-based breakfast and lunch, with Kona coffee and alcoholic drinks available for purchase. The boat stopped twice on the way out so our guide could explain what we were seeing along the shore.

All the staff members were delightful and took good care of us.

Unfortunately, Kealakekua Bay did not offer the variety of sea life I experienced in other Hawaiian locations. I wonder if the reef has been affected by global warming. My prior experiences were 20 years ago, so things may be different now.

My experience was complicated by the fact that the corrective face masks were only available in a medium, which was too large for me. Consequently, I had major water leakage and was unable to spend much time snorkeling. One of the staff explained that supply chain problems have limited the availability of corrective masks. That's a good reason for bringing your own!

My sister, who had her own mask, explored more widely and commented on the relative scarcity of sea life, although she did see one kind of fish that was new to her.

Nevertheless, the trip was fun. I enjoyed my run down the slide - my sister's dared me to do it!

A number of snorkeling tours go to Kealakekua Bay. I looked at the other tour boats there and concluded that ours was the best. All in all, it was a great way to spend the morning. (Did I mention that both breakfast and lunch were delicious?)