All Reviews for Family & Accessible Travel

I was very satisfied to see dolphins, sea turtles, and many beautiful fish. The staff were professional and very efficient, making it a fun experience without any dull moments.

The shuttle bus arrived right on time. The boat was equipped with warm showers and toilets, and the lunch sandwiches were much tastier than I expected, plus they served warm drinks at the end.

There is an experienced Japanese interpreter, so even those who cannot speak English can feel at ease. Since the boat can be quite rocky, I recommend taking motion sickness medication and enjoying the view of the mountains. It gets chilly after coming out of the water, so it's a good idea to bring warm clothing (like a jacket and pants). The wetsuits are easy to put on and it gets quite cold, so I think renting one is a good idea!

Thank you so much to Shanti, Stefan, Minako, Tara, Yuya, Laura, Lauren, Tim, and Parker (sorry if I missed anyone… all the staff on board were perfect!) for the wonderful memories.

イルカも、海亀も、綺麗な魚たちもたくさん見れて大満足でした。スタッフの皆さんがプロフェッショナルで非常にテキパキとしていて、飽きる時間もなく楽しく過ごせました。
送迎バスはきちんと時間通りに来ました。船は暖かいシャワーやトイレが完備されており、ランチのサンドイッチも期待していたよりずっと美味しく、最後に暖かい飲み物を出してくれます。
経験豊富な日本語通訳の方がいるので、英語が話せない方でも安心です。
割と揺れるので酔い止め薬を飲み動かない山などを見ながら過ごすこと、海から上がると冷えるので暖かい格好(上着とズボンなど)を持ってくると良いと思います。動かないものウェットスーツは簡単に着れる形ですし結構冷えるのでレンタルした方が良いと思います！

シャンティ、ステファン、みなこさん、タラ、ゆうやさん、ローラ、ローレン、ティム、パーカー(漏れてたらすみません…乗られてたスタッフの方皆さんパーフェクトでした！)、楽しい思い出を本当にありがとうございました。

On April 29th, the meeting time was early at 5:30 AM, but waking up early was worth it as we were able to see many dolphins up close, and we even got to see dolphins swimming underwater while snorkeling. With our Japanese guide Minako, even those who are not confident in their language skills can participate with peace of mind. The crew members were cheerful and lively, and it was clear they were doing their best to ensure we could see the dolphins in the best conditions possible. I would love to join the tour again if the opportunity arises. It was a wonderful experience.

４月２９日　集合は5時半と早かったですが、早起きした甲斐があり、たくさんのイルカを間近で見ることが出来、シュノーケルでも海中を泳ぐイルカを見ることができました。
日本人ガイドのミナコさんがいらっしゃるので、言葉に自信がなくても安心して参加できます。
クルーの方々も明るく賑やかで、できる限り、いいコンディションで我々がイルカをみられるように尽力しておられるのが感じられました。
また機会があればツアーに参加したいと思います。
とてもよい体験ができました。

Swaying in the wind, I enjoyed the view of the land and the sparkling surface of the sea from above, experiencing thrills and a sense of the extraordinary. It was incredibly pleasant and fun!

風に揺られ海の上から陸の風景やキラキラ光る海面を眺め、スリルもあり、非日常を味わえ最高に気もちよく楽しかったです‼

Just book it! The experience was incredible. The 1000 ft line is so high! We did the pics for an extra $40 and it was totally worth it.

Our driver Ruben was great, super friendly and knowledgeable about the island.I would highly recommend the circle Island tour even if you have already done it, you will learn something new every time.

Thanks Ruben!!

Had so much fun! Micky was amazing; gave clear instructions and made us feel comfortable and safe! Great knowledge as well. Super beginner friendly! All the gears fit great. Highly recommend :)

The staff member who met us was constantly in contact with my via text, easy to locate and very nice.

We really enjoyed our Luau dinner and Show! We were sat with other guests and started the night off with fresh pineapple and Mai Tais, which were delicious! The performers were very friendly and the food was great, including the vegan option for my wife, which was a Beyond patty and salad. The pork was great, but my favorite was the roast beef. The show was very impressive as well; their Elvis and Michael Jackson impressions were great! They also had a traditional fire-knife performer and this was very entertaining as well!

I was lucky to see sea turtles and dolphins, and even a humpback whale out of season! During snorkeling, several staff members from Safeguard were watching over us. It was a very enjoyable and valuable experience! The slide was also fun!

ウミガメやイルカも見ることができましたが、季節外のザトウクジラも見ることができてラッキーでした！
シュノーケリング中も複数のsafeguardの方々が見守っとくれていました。
とても楽しくて貴重な経験でした！
スライダーも楽しかったです！

We boarded in a group of five. We went out to sea while getting splashed with water. In the sky, we were hit by winds that tossed our bodies up, down, left, and right in an instant. From the ocean, it looked like a very elegant aerial stroll, carried by the refreshing breeze, but there was a big difference between watching and experiencing it. I had taken motion sickness medication beforehand, but it was still quite tough for the elderly couple. However, even for someone like me who is not good with heights, I felt no fear at all. Rather, I had such a valuable experience that I can say it was enjoyable.

５組のグループで乗船。水飛沫を受けながら沖の方まで行きました。上空では一瞬で体が上下左右に持って行かれるほどの風を受けました。沖から眺めていると爽やかな風に乗ってとっても優雅な空中散歩のように見えていましたが、見るとするのとでは大違い、前もって酔い止めを服用していましたがそれでも高齢者夫婦にはかなりしんどかったです。ただ高いところが苦手な私でも全く恐怖は覚えませんでした。むしろ楽しかったと思えるほどの貴重な体験をさせてもらいました。

Very customer focused from check-in through the dinner service & when we debarked. Food was very tasty & plentiful! Would do it again especially on a Fri night when the Hilton Hotel had a wonderful fireworks display.

Our guide, who was born & raised in the valley and still lives there, was amazing. We learned a lot about the day-to-day lives and history of the people in the valley. He was so friendly, welcoming & willing to answer any and all questions. He pointed out local birds & stopped to grab & show us a chameleon from a tree & paused again when a group of wild horses joined on the road. Also, the parking & check-in process were super easy plus the shop had bathrooms, several cute gift options and snacks/coffee available for purchase.

Excellent service food was great the staff super friendly the show was amazing my whole family and I had excellent time I will give 5 ⭐️ to veltra and the star of Honolulu for the amazing night see you soon

I think you'll enjoy it even more if you watch Jurassic Park before you go! Driving on rough roads is a lot of fun, but if you're not a fan of dust, it's a good idea to bring a poncho or something similar, as it can get quite dirty. Even though I got dirty, it was a very satisfying experience, so definitely ride the buggy! ✨

行く前にジュラシックパークを見てから行くと更に楽しめると思います！
悪路走行がとても楽しく、砂埃が嫌な方はポンチョ等持参した方が良いぐらい汚れます。
汚れても大満足な体験でしたのでぜひバギーに乗ってください✨

The view of the sky was amazing! The staff was great too!
I had imagined flying, but I wasn't prepared for the boat ride to the point and being rocked by the boat while others were flying, so I got more seasick than I expected!
Taking motion sickness medication is a must.

空の景色最高！スタッフも最高！
ただ、飛ぶイメージはしていたけど、ポイントまで船が走ること、他の人が飛んでる間船に揺られていることの準備ができていなかったので想像以上に酔いました！！
酔い止め対策は必須です

The crew were nice and funny. The experience was fun, my wife loved it. Haven't get to check out the pictures yet since I have an android phone. The pictures are for an extra $40 and they give you the sd card.

Both instructors were friendly and I was able to warm up to them quickly. They provided a summary of the video content in Japanese before we entered the ocean, and it was clear that they genuinely love the nature of Hanauma Bay. It seemed like they were well-acquainted with the reception and traffic management staff, which added to my sense of security.

I have visited Hanauma Bay twice before as an individual, not for activities, but I think first-timers should definitely take advantage of this activity, and even those returning for a second time or more will find it enjoyable.

インストラクターのお二人とも親しみやすくて、すぐに打ち解けられました。海に入る前に観る映像の内容を事前に日本語で要約してくださって、またハナウマ湾の自然を心から愛していることが伝わってきました。受付や交通整理の人にも顔がきくようで、安心感もありました。
これまでハナウマ湾には2回アクティビティではなく個人で来たことがありましたが、初めての方はこちらのアクティビティを利用された方がいいと思いますし、2回目以降の方も楽しめると思います。

We enjoyed Toa Luau so much! Our children, 2 & 4, had a wonderful time as well. The cast/crew are the same people running the activities before the meal, and serving the meal, then putting on a great show - their hard work and enthusiasm is inspiring <3 I noticed their attention to detail in how smoothly the check-in, meal, and all the transitions went. Highly recommend!

Even though I was overseas, time seemed to move on as usual here. Before getting on the boat at Kaneohe Bay, we encountered a heavy rainstorm, and I thought the trip might be canceled. However, we went ahead despite the rain. My umbrella, which was meant to be a sunshade, ended up being used mainly as a rain umbrella. It was so cold that I felt the chill was more overwhelming than the rain season itself.

It was really fun to have the tour guide take pictures of us at the movie filming locations!

海外なのに、此処はあえて時間通りに進んだ
カネオヘ湾のボートに乗る前に、凄い雨にあったので、中止？かと思いきや、雨の中、決行
日傘兼用なのに、主に雨傘となり雨季なのだ〜と思ったくらいかえって寒さの方が勝った位でした

映画撮影ポイントもツアーガイドさんにも写真を撮ってもらい本当にたのしかったで〜す

I was able to see incredibly beautiful scenery from the sky! On the day of the flight, the wind was very strong, which was quite scary, but it was a great experience. The staff at the reception spoke a little Japanese, but the crew on the boat did not speak any, so I didn't understand a single word of the explanation before the flight.

It was written in Japanese at the reception that you should tell the crew about the photo service once you get on the boat, but there wasn't really a good timing to mention it, and the group that didn't communicate anything missed out on getting their photos taken. We were giving off a strong "please take our photo" vibe, and just before we took off, the crew asked us, "Photo?" so we were able to request it somehow.

とっても綺麗な景色を空から見ることが出来ました！
当日は風がとても強く、かなり怖かったですがとてもいい体験ができました。
受付の方は少しだけ日本語が通じましたが船の添乗員さんは全くだったので、飛ぶ前の説明は一言も分かりませんでした。
写真のサービスは船に乗ったら添乗員さんに言ってくださいと受付に日本語で書いてありましたが、言うタイミングは特になく、何も伝えていなかったグループは撮ってもらえてなかったです。
私たちは撮って欲しいオーラをすごく出していたら飛ぶ直前に添乗員さんに"フォト？"と聞かれたのでなんとかお願いすることができました。

We had a very fun time on our tour. Chris, our tour guide was fabulous. We learned so many facts about the filming of some of the movies. It was a very enjoyable experience.

So much fun to receive our Leo upon arrival! We received so many compliments and questions asking where we got it!

I waited for over 30 minutes at a very crowded meeting point without any announcements. However, once we got on the bus, it was the usual fun tour. Thanks to the crew's support, my 80-year-old grandmother had a great time!

すごく混み合っている集合場所でアナウンスもないまま30分以上待たされました。でも、バスに乗ってからはいつもの楽しいツアー。80歳のおばあちゃんもクルーのサポートのおかげでたっぷり楽しめました！

This was so amazing and fun. The crew was top notch! We will definitely do this on all return trips to the island.

I was able to see sea turtles up close, and it was impressive and very beautiful. Jamie was fluent in Japanese, which was surprising given their appearance, and they were very kind and helpful to the children. The kids were also very happy. I want to go back to the heavenly sea again next year.

海亀を身近で見られて、迫力があって、とてもキレイでした。
ジェイミーが見た目と違い日本語ペラペラで、とても親切で、子供に良くしてくれ助かりました。
子供も大喜びです。
来年もまた天国の海に行きたいです。

We loved our snorkeling experience, our guides were always friendly and helpful. I had my two children with me with varying abilities and the guides were easily able to accommodate for them. We had a fantastic experience.

Fantastic day of sightseeing the island Branndon was exceptional in telling us history of the island and the sights we saw our driver was exceptional also very adept driver. Would recommend this tour to anyone thank you for the service you supplied
Aloha Marcelle & Tom
Queensland Australia

Professional and friendly
Good information, pleasant time, all Good seats ,
Very good scenery .
Timely all good

Everything from the transportation from our hotel with our driver/tour guide Kaplan, to our cruise and adventure with Captain Jason and his crew were fantastic! They were knowledgeable about the reef and sandbar, and were clearly passionate about its care. Snorkeling was great, and they took great care of those that couldn't swim well or needed extra help with the equipment. The activities on the sandbar were fun, and the ability to chill on the boat and enjoy the provided snacks & beverages was nice as well. In the way back to our hotel, Kaplan stopped to let us get Malasadas at Leonard's! Highly recommended... 10 out of 10!

awesome experience. wish would have made this top of list after arrival in honolulu. would have found so many more places visit and see at ground level!