Reviewed by: ゆかゆか
When I moved from the outer islands to Oahu, they waited for me clearly at the airport baggage claim. They kindly guided me to the shuttle, and I would like to request their service again next time.
離島からオアフ島に移動した際に、空港荷物受取所でわかりやすく待っていてくれました。送迎車までとても親切に案内してくれて、次回もお願いしたいです。
| Rating: | |
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| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2016/09/30 |
| Activity Date: | 2016/09/27 |
Reviewed by: Detroiter
Truly loved the experience, it was my daughters first trip to Hawaii and your representative made her welcome one to remember, she took pictures for us walked us to baggage claim and gave us useful information to help make our trip memorable. She also waited with us for our transportation to arrive. She was truly amazing and should be recognized for it..Will definitely use company again.
| Rating: | |
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| Packages: | Classic Orchid Lei |
| Attended as: | Families |
| Posted on: | 2016/09/30 |
| Activity Date: | 2016/09/27 |
Reviewed by: Kathryn C.
Highly recommend the use of the shuttle. Process was so convenient and affordable. I booked online 2 days out from my arrival, got an email confirmation the next day, as soon as I got off the plane I saw a lady in a green floral Roberts holding a sign with my name on it. She gave me a shell necklace so I was easily recognizable, instructed me to get my luggage and wait by the shuttles. There were 2 Roberts shuttles and I got one to myself. The driver Mike was friendly and gave me a map and went over a few interesting sites before we departed the airport. He suggested I sit up front so he can talk to me en route. Kona is about a 15 min drive. He took a slight detour so he could show me where some of the nice restaurants, shops, and farmers market, etc was before dropping me off at the hotel. It was a wonderful start to my vacation on the Big Island.
| Rating: | |
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| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Solo Travelers |
| Posted on: | 2016/09/28 |
| Activity Date: | 2016/09/16 |
Reviewed by: aya
I understand that it's a mixed-up vehicle, but we had to wait for about 30 minutes until everyone arrived. I thought it was a bit of a waste of time since we arrived at the airport early. It would have been nice if they had informed us in advance how many more minutes until departure. It was a bit disappointing that we were just a little short of 30 minutes, but other than that, the shuttle service was pretty standard. They also handled the loading and unloading of luggage carefully!
混同車なのでしょうがないのはわかりますが、人数がそろうまで私たちは30分くらい?待ちました。せっかく空港に早くついたのにちょっと時間がもったいなかったな~と思いました。
事前にあと何分くらいで出発しますねと教えてもらえたらよかったのですが、もうちょっと、もうちょっとで30分だったのがちょっと残念でしたが、それ以外は特に普通の送迎でした。
荷物の積み降しも丁寧にしてくれますよ!
| Rating: | |
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| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2016/09/28 |
| Activity Date: | 2016/09/19 |
Reviewed by: aya
The shuttle service was particularly good, and the driver was very kind. I would like to use it again when I go to Honolulu.
送迎サービスとして、特に問題なかったです。ドライバーさんもとても親切でした。またホノルルへ行く際には利用したいと思います。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2016/09/28 |
| Activity Date: | 2016/09/25 |
Reviewed by: ちぃちゃん
I waited a little, but I received the shell necklace. I would like to use this service again!
From Honolulu Airport to the hotel, we shared a ride with four groups.
From the hotel to Honolulu Airport, there were many people on a large bus.
少し待ちましたが、シェルネックレスを頂きました。また利用したいと思います!
ホノルル空港からホテルは4組であいのり。
ホテルからホノルル空港は大きなバスで沢山の方がいました。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families with Young Children |
| Posted on: | 2016/09/25 |
| Activity Date: | 2016/08/30 |
Reviewed by: ちぃちゃん
Honolulu Airport → Hotel
There were a total of four groups for the ride. We waited a little until everyone gathered, but the staff put shell necklaces on each person. The honeymooners were wearing leis. There was a two-year-old with us, but the safe driving made us very satisfied.
Hotel → Honolulu Airport
It was about ten minutes past the meeting time, so I thought about inquiring, but then the vehicle arrived.
It was a large vehicle, but it was full due to the number of people.
We arrived more than two hours before departure, so we were able to relax.
ホノルル空港→ホテル
乗車券したのは全部で4組でした。揃うまで少し待ちましたが、スタッフがシェルネックレスを一人一人掛けてくれました。ハネムーンの方はレイをかけてました。2歳児がいましたが、安全運転で大満足でした。
ホテル→ホノルル空港
集合時間から10分過ぎようとしたので、問い合わせしようかな?と思ったら来ました。
大きな車だったけど人数が多く満席でした。
出発の2時間以上も前に着いたので安心して過ごせました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families with Young Children |
| Posted on: | 2016/09/25 |
| Activity Date: | 2016/09/03 |
Reviewed by: せっかくのハワイなので辛口
We visited with our 2-year-old child and had a wonderful time. The staff were all very attentive, and we felt safe and comfortable even with a child.
2歳の子供連れでさんかさせてもらいましたが、とても楽しく過ごせました。スタッフも皆気が利いて、子供連れでも安心して過ごすことが出来ました。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families with Young Children |
| Posted on: | 2016/09/25 |
| Activity Date: | 2016/08/30 |
Reviewed by: Matt
Upon arrival we were greeted with the lei. It was a great way to kick off our vacation. My wife was very surprised and I would use the service again.
Aloha Matt! Thank you for that wonderful review! We take pride in our services to make sure every guest is shown our genuine Hawaiian hospitality. We hope you enjoyed your visit, and we look forward to having the opportunity again to serve you in the future.
Mahalo Nui Loa! -- Jesse I.
| Rating: | |
|---|---|
| Packages: | Classic Orchid Lei |
| Attended as: | Couples |
| Posted on: | 2016/09/24 |
| Activity Date: | 2016/09/02 |
Reviewed by: EdS
I arrived early afternoon before rush-hour. A quick ride in a comfortable Sprinter van. Booking was easy on line. Hope they stay in business!
| Rating: | |
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| Packages: | [Arrival] Airport to Hotel - Shared Service |
| Attended as: | Solo Travelers |
| Posted on: | 2016/09/23 |
| Activity Date: | 2016/09/20 |
Reviewed by: Gail, CT
Excellent, on time, reasonably priced shuttle from ship to hotel. Highly recommended!
| Rating: | |
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| Packages: | Cruise Ship to Hotel |
| Attended as: | Couples |
| Posted on: | 2016/09/22 |
| Activity Date: | 2016/09/19 |
Reviewed by: ひろりん
I felt uncomfortable seeing the driver eating snacks while driving. Since they were eating snacks and drinking cola, they were obviously driving with one hand. It was unpleasant to witness such a lack of safety and professionalism.
ドライバーが、スナック菓子を食べながら運転していることに不快感を感じました。菓子を食べ、コーラを飲んでいるので、当然ながら片手運転です。安全性、プロ意識に欠ける行為に不快でした。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2016/09/22 |
| Activity Date: | 2016/09/17 |
Reviewed by: Chris
This is was a great service, on time, friendly and informative staff. I would highly recommend Roberts Hawaii anytime
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Couples |
| Posted on: | 2016/09/19 |
| Activity Date: | 2016/09/10 |
Reviewed by: Chris
This is was a great service, on time, friendly and informative staff. I would highly recommend Roberts Hawaii.
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Couples |
| Posted on: | 2016/09/19 |
| Activity Date: | 2016/09/03 |
Reviewed by: Freaby
We were met at Kahului airport by a lovely guy who then asked us to sit and wait 20 minutes which turned into 40 minutes watching 6 people stand around the customer 'service' desk until an empty van turned up. From arrival to being dropped off at our destination 15 minutes away; 90 minutes. We're taking SpeediShittle back.
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Families |
| Posted on: | 2016/09/18 |
| Activity Date: | 2016/09/15 |
Reviewed by: ひろりん
After arriving at the airport, I had to wait nearly 20 to 30 minutes before getting on the bus. It might have been due to the flight arriving late, but it seemed like there were no buses coming to the airport, and I ended up waiting quite a while. The staff providing information were also inefficient, leaving passengers stranded in the airport, which was frustrating. Even with the same Roberts, it really depends on the staff... it's disappointing.
空港に到着後、バスに乗るまでに20分から30分近く待たされました。
飛行機の到着が定刻から遅れたせいもあるかも知れませんが、空港にバスが来ていない?らしく、かなり待たされました。
案内のスタッフも、手際が悪く、客だけで空港内に放置され、イライラしました。
同じロバーツでも、やっぱり、スタッフ次第ですね…残念です
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2016/09/17 |
| Activity Date: | 2016/09/14 |
Reviewed by: STT
Exceptional and prompt service. Friendly staff. Much easier than renting a car to get to and from the hotel
| Rating: | |
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| Attended as: | Solo Travelers |
| Posted on: | 2016/09/13 |
| Activity Date: | 2016/09/10 |
Reviewed by: Cheapdozen
Dispatcher called my cell long distance to confirm flight details, information NEVER given to shuttle driver. Waited longest time ever on rainy night for pick up, had to call and remind crew of my airline name & location.
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Solo Travelers |
| Posted on: | 2016/09/13 |
| Activity Date: | 2016/09/10 |
Reviewed by: Jackie
I love the service I have received for every driver I have taken to my hotel. They are at the airport before I arrive. Very pleasant and have great reccmandations for island tours and dining. I will ride with Roberts every time I am here. Thanks
| Rating: | |
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| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Solo Travelers |
| Posted on: | 2016/09/12 |
| Activity Date: | 2016/09/08 |
Reviewed by: Gudny
It was planned as a surprise for my mother and my it was a succsess!!!! The person, Alfred, who greeted us was really heartwarming and helpful. I am so grateful for having decided to do this and for having met Alfred. Many thanks and hugs and kisses to Alfred
Aloha Gudny! I have just passed your message to Alfred and he wanted me to let you both know that you are very welcome!!! He had a lovely time greeting the both of you! Mahalo for you lovely message and I hope the both of you made several precious memories on our beautiful island!
| Rating: | |
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| Packages: | Deluxe Fragrant Tuberose & Orchid Lei |
| Attended as: | Friends |
| Posted on: | 2016/09/11 |
| Activity Date: | 2016/09/08 |
Reviewed by: Rachel
It was so amazing to have the fresh orchid lei greeting when we got off the airplane for our honeymoon in Hawaii. They were beautiful and so fresh. It was a great way to kick off our Hawaiian adventure!
Aloha Rachel! Thank you for your wonderful review! Our greeter was ecstatic to have learned of this positive review, and we hope that your vacation was as great as you envisioned. Mahalo Nui Loa! -- Jesse I. --
| Rating: | |
|---|---|
| Packages: | Classic Orchid Lei |
| Attended as: | Couples |
| Posted on: | 2016/09/08 |
| Activity Date: | 2015/12/12 |
Reviewed by: アロハ
It was a reliable company, so I felt安心して移動できた. They came right to the front of the hotel, making the移動もラクチンであった. I would like to use their services again in the future.
しっかりした会社なので安心して移動できた。ちゃんとホテルの前まで来てくれて移動もラクチンであった。これからも利用したい。
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2016/09/08 |
Reviewed by: アロハ
It was a reliable company, so I felt safe traveling. It's customary to tip the staff who helped with my luggage. There were many users from the mainland United States as well.
しっかりした会社なので安心して移動できた。荷物を運んでくれたスタッフにはチップをあげるのがマナー。アメリカ本土の利用者もたくさんいた。
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2016/09/08 |
Reviewed by: Aileen
Kona Lei welcoming,
Thank you for the warm welcoming we received! Great welcoming!! She helped us to where to find the baggage claim and where to go for the car rental pickup. Very friendly and helpful. Asked if we needed anything else she could do.
Thank you for the warm welcome!!!!
Aileen
Aloha Aileen! This is superb! We are glad that our greeter gave you the best service that she could! We take pride in welcoming all of our guests, and we will definitely have this message sent to her. We hope your vacation was a great one! Mahalo Nui Loa! -- Jesse I. --
| Rating: | |
|---|---|
| Packages: | Classic Orchid Lei |
| Attended as: | Couples |
| Posted on: | 2016/09/06 |
| Activity Date: | 2016/09/03 |
Reviewed by: judy
FANTASTIC!!!It was so nice when arriving and she was there greeting us.
Aloha Judy, Thank you very much for the feedback on your experience. We are happy to hear that we lived up to your standards. Again, thank you very much and have a wonderful day!
| Rating: | |
|---|---|
| Packages: | Classic Orchid Lei |
| Attended as: | Families |
| Posted on: | 2016/09/04 |
| Activity Date: | 2016/08/17 |
Reviewed by: Pegeen
This was for my oldest sister when she arrived to meet up with our other sister who is working in Hawaii for two weeks.
I had gotten this lei greeting when I visited and it made me fall in love with the islands.
I wanted to share it with her too. The smile on her face in the picture I was sent was magical. The happiest smile I've seen on her in 20 years.
Mahalo for granting her that happiness.
Aloha Pegeen, Thank you very much for the feedback regarding both yours and your sister's experience during our services. We are happy to have shared a part in that wonderful and happy smile and hope that you have made wonderful memories during her stay. Again, thank you very much and have an amazing day!
| Rating: | |
|---|---|
| Packages: | Classic Orchid Lei |
| Attended as: | Solo Travelers |
| Posted on: | 2016/09/03 |
| Activity Date: | 2016/08/31 |
Reviewed by: nagi
The bus arrived earlier than the scheduled time, so I didn't have to wait. The driver was very nice, and I was able to get to the airport comfortably. It was great that they came to pick me up with plenty of time to spare, so I didn't feel rushed.
予定として伝えられた時間よりも早くバスが来て、待たされることもありませんでした。運転手もとても良く、気持ちよく空港まで行くことができました。時間に余裕を持って迎えに来てくれるので、焦ることもなくよかったです。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2016/09/02 |
| Activity Date: | 2016/08/30 |
Reviewed by: Rusty
Shuttle was on time and delivered us in a timely fashion.
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2016/08/29 |
| Activity Date: | 2016/08/13 |
Reviewed by: Barb
We had the nicest man greet us at HNL, so helpful and friendly. It was the perfect way to start a nice Hawaiian vacation!
Aloha Barb, Thank you very much for taking the time to write a review on the positive impact our greeter had for you. We will be sure to let him know about your review, we are all elated to learn that we are doing well with our services. We hope you have/had a wonderful and memorable trip in Hawai'i! Mahalo nui loa!
| Rating: | |
|---|---|
| Packages: | Classic Orchid Lei |
| Attended as: | Families |
| Posted on: | 2016/08/27 |
| Activity Date: | 2016/08/02 |
Reviewed by: JoOnDaGo
I am a first time customer who was looking for non car rental services and came across Veltra. I noticed the Speedi Shuttle service both on Oahu and Hawaii Island, but had never used it. I called for information and was helped by a very friendly employee who gave me thorough information. Registering was simple and quick. I made a reservation for departure service from my resort to Kona airport. The driver was on time and she and I had a very enjoyable conversation all the way to the airport in the very comfortable air conditioned Speedi van. The fare was AMAZING. Taxi rates back home on Oahu and on the Big Island are very high. I paid LESS for a 14 mi. trip with Speedi vs a 4.4 mi. ride in a taxi on the Big Island. Back home, 1.7 mi from the airport to my residence by taxi cost me half what I paid for the 14 mi. trip on the Big Island. Yes. I am very impressed with your service.
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport - Shared Service |
| Attended as: | Solo Travelers |
| Posted on: | 2016/08/27 |
| Activity Date: | 2016/08/06 |
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Reply from activity provider
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Aloha Detroiter! Thank you for that wonderful review! Your greeter, Rumalynn, is a genuinely heart-warming woman who enjoys bringing aloha as much as she can. We hope that your vacation was as wonderful as it was imagined, and we look forward to having the opportunity to serve you again in the future.
Mahalo Nui Loa!
-- Jesse I.