Reviewed by: よしぷぅ
Maui was my first solo trip. I love snorkeling, and I felt like I could enjoy it alone, so I decided to go for it. Since it was May, it was bright, and I couldn't see the sunrise... I stayed in Lahaina, so I scouted the meeting place the day before and found it easily. The weather was great all day, and during the cruise, it felt nice. The cinnamon rolls that everyone recommended were delicious (though I got a bit tired of them halfway through...), and there were sandwiches that looked tasty, but I thought I shouldn't eat too much. The snorkeling was amazing; I got to see lots of fish! It was fun (^_-)-☆ I also joined an island tour, and we traveled around in a van! English was quite difficult, but I enjoyed the peaceful Lanai Island and highly recommend it. When we returned, it was lunchtime with salad, yakisoba, BBQ chicken, and so on. Well, it was just ordinary taste. There were no other solo travelers, and no Japanese people, but I still had a great time! The return trip was quite bumpy, but that was fun too. It got better once we raised the sails! I only had one beer. One of the crew members remembered my name, so I didn't feel lonely at all. I splurged on the boat dive and went to Lanai Island, and I'm glad I did (・ω・)ノ
マウイは初めての1人旅でした。シュノーケルも大好きだし一人でも楽しめるような気がしたので思い切って参加することにしました。5月だったのでさすがに明るくて日の出は見れないですが。。。 ラハイナインに泊まってたので集合場所は前日に下見に行ったしすぐに分かりました
。1日中お天気もよくてクルーズ中も気持ちよくみなさんおすすめのシナモンロールもおいしく
(途中で飽きましたが…) サンドイッチとかもあり、おいしそうだったのですが、あんまり食べ過ぎてもしんどくなりそうだったので。シュノーケルはやっぱりいっぱいのおさかなさんたち見れました! 楽しかった(^_-)-☆ アイランドツアーにも参加してバンで回ってくれました! 英語がなかなか難しいですが… のどかなラナイ島を楽しめてお勧めします。戻ったらランチタイムです。サラダとか焼きそばBBQチキンなどです。まあ普通の味。1人で来てる方もいなくて日本人も0でも楽しめました! 帰りは結構揺れます。それもまた楽しかったり。帆を上げたらましになってました! ビール1本だけにしときました。クルーの1人の人が名前を覚えてくれてて1人でもさみしくなかったですよー ボートダイブしたりラナイ島にも行けて奮発したけど行って良かった (・ω・)ノ
| Rating: | |
|---|---|
| Packages: | シュノーケルプラン(2018年12月31日までのご参加) |
| Attended as: | Solo Travelers |
| Posted on: | 2017/07/03 |
| Activity Date: | 2017/05/25 |
Reviewed by: ミント
It was amazing.
Just by floating with a snorkel connected to a surfboard equipped with LED lights underwater, four large mantas came to us.
My wife, who is a beginner swimmer, was able to enjoy it fully.
The mantas opened their large mouths to eat the plankton gathered around the blue LED light under the surfboard, passing just 5 cm from our noses.
Sometimes the mantas bumped into each other or touched our bodies, and we were incredibly excited by them.
It was definitely an event that made us want to come back again.
凄かったです。
LEDを水中に取り付けたサーフボードに繋がってシュノーケルを着けて浮かんでいるだけで、私たちの所に4匹の大きなマンタがやって来ました。
その為、水泳初心者の妻でも十分楽しめました。
マンタはサーフボード下の青色LEDの光に集まったプランクトンを食べるために大きな口お開けて背面で私たちの鼻先5cmを通り過ぎて行きました。
時にはマンタ通しがぶつかったり、我々の体に触れたりで、我々はそんなマンタに大興奮でした。
是非、また来たいと思えるイベントでした。
| Rating: | |
|---|---|
| Packages: | ワイコロア以北方面送迎プラン |
| Attended as: | Couples |
| Posted on: | 2017/07/03 |
| Activity Date: | 2017/07/01 |
Reviewed by: Tim V.
This was a fun boat trip for the family. The captain was knowledgeable and we saw many dolphins. That was probably the highlight of the trip. Due to rougher waters, we snorkeled in some different areas than normal. One was one a reef off of Lanai and the other was over a ship that had been sunk in deeper waters. The reef was Okay, but we saw more fish and more variety of sea life snorkeling off the beaches. The ship was too deep to dive to so pretty much we were just floating above it. The breakfast and lunch was good and there was plenty of food.
| Rating: | |
|---|---|
| Packages: | Lanai Snorkel Cruise |
| Attended as: | Families |
| Posted on: | 2017/07/02 |
| Activity Date: | 2017/06/19 |
Reviewed by: ひろっく
At the sandbar, you can practice snorkeling and play volleyball. The sandbar is shallow and there are hardly any fish, so we went to a deeper part of the sea with coral reefs to snorkel. During the move, hamburgers were served. They were delicious. It might be a bit different from the typical barbecue image. I was satisfied because I got to swim with sea turtles while snorkeling.
サンドバーで、シュノーケリングの練習や、バレーボールなどをして遊べます。サンドバーは遠浅で魚はほとんどいないので、途中、サンゴ礁のある海の深い所へ行って、シュノーケリングします。移動中、ハンバーガーが振舞われます。美味しかったです。バーベキューのイメージとはちょっと違うかも?シュノーケリングでウミガメと泳げたので満足です。
| Rating: | |
|---|---|
| Packages: | 【無料特典付き!】BBQハンバーガーランチ付きプラン |
| Attended as: | Couples |
| Posted on: | 2017/07/02 |
| Activity Date: | 2017/06/09 |
Reviewed by: チキチキ
I think there are other tours like the Angel's Sea and Heaven's Sea tour, but this one departs in the morning, allows you to have lunch, and you can also go snorkeling at different locations, so I believe it's a very satisfying tour! It was great when the weather was clear, but it started to get worse along the way and became cold, so I think it's a good idea to bring a towel and a change of clothes. Sunscreen is a must!
天使の海、天国の海ツアーは他にもあるとは思うのですが、朝出発で、お昼も食べられて、場所を移してシュノーケリングもできるので、色々満足できるツアーだと思います!
晴れている時は良かったんですが、途中天候が悪化してきて、寒くなってきたので、タオルや着替えを持って行くと良いと思います。日焼け止めは必須です!
| Rating: | |
|---|---|
| Packages: | 【無料特典付き!】BBQハンバーガーランチ付きプラン |
| Attended as: | Couples |
| Posted on: | 2017/07/02 |
| Activity Date: | 2017/06/09 |
Reviewed by: るんち
I was able to see a sea turtle swimming from the boat, and we also went snorkeling.
The snorkeling was done in a line with everyone, so we couldn't take our time to look around. Also, the weather from the previous day definitely had an impact.
As for the ocean, I preferred Kailua Beach, but the various explanations and insights were interesting!
船の上からウミガメが泳いでいるのが見えましたし、
シュノーケリングもできました。
シュノーケリングはみんなで列になってザーっとやったかんじで、
ゆっくりは見れなかったです。
あとやっぱり前日の天気にも影響されてしまいますね。
海でいえば、カイルアビーチのほうがよかったのですが、
いろいろ解説があったりそういうのが面白かったです!
| Rating: | |
|---|---|
| Packages: | 軽食付きプラン |
| Attended as: | Couples |
| Posted on: | 2017/07/01 |
| Activity Date: | 2017/06/05 |
Reviewed by: りえもん
As soon as we gathered, they kindly and concisely taught us how to use the snorkel and tips for spotting dolphins. We headed to the dolphin encounter spot in about 30 minutes on a high-speed jet.
From the start, we encountered many pods of dolphins. The captain made several moves with the boat, about 4 to 5 times, to get us as close as possible to the dolphins, and at each spot, we met many dolphins. The guide also entered the water with us and helped lead us close to the dolphins. The water was clear and beautiful. At the final spot, a large dolphin swam right beneath us, which was truly moving. Overall, I think we encountered over 50 dolphins, and we could even hear their sounds underwater.
The view of the sea from the boat was also very beautiful. Although I felt a bit anxious about snorkeling for the first time and swimming after a long time, after encountering so many dolphins, I wanted to swim even more. Both the captain and the guide were kind. I definitely want to participate again.
集合して直ぐに、シュノーケルの使い方や、イルカを見つけたときのポイントなどを、簡潔かつ丁寧に教えてくださいました。イルカと出会えるスポットまで約30分、高速ジェットで向かいました。
最初から、たくさんのイルカの群れと遭遇しました。キャプテンはたくさんのイルカとなるべく近くに行けるようにと、その後4〜5回は船で移動を繰り返してくれて、どのスポットもたくさんのイルカと出会いました。ガイドさんも一緒に海に入り、イルカの近くに誘導して下さいました。海の中も透明できれいでした。最後スポットでは、自分たちのちょうど真下を大きなイルカが通り過ぎてくれて感動しました。総じて50頭以上と出会えたと思います。海の中で鳴き声も聞こえました。
船から見える海もとても美しかったです。初めてのシュノーケリング、久しぶりに泳ぐことで若干不安がありましたが、たくさんのイルカと遭遇してからはもっと泳ぎたいと思いました。
キャプテンもガイドさんも親切でした。是非また参加したいです。
| Rating: | |
|---|---|
| Packages: | 現地集合プラン |
| Attended as: | Couples |
| Posted on: | 2017/07/01 |
| Activity Date: | 2017/06/18 |
Reviewed by: takachan57
It was very beautiful, and I was surprised when it suddenly appeared in the middle of the ocean. The turtles were also searching hard, and I was able to see a few. However, the snorkeling was a bit disappointing because the water clarity wasn't very good. I often dive in Okinawa, and I feel that the clarity there is significantly better. It might depend on the location, though.
とてもきれいでした、海の真ん中に突然現れて驚きました、亀も一生懸命探してくれて何匹か見られました、ただ、シュノーケルは海の透明度があまりよくなく少し残念でした、沖縄でよくダイビングするのですが、透明度は沖縄の方が数段いいなと感じました、場所にもよるのかもしれませんが。
| Rating: | |
|---|---|
| Packages: | 【無料特典付き!】BBQハンバーガーランチ付きプラン |
| Attended as: | Couples |
| Posted on: | 2017/07/01 |
| Activity Date: | 2017/06/13 |
Reviewed by: 新郎のママ
I was incredibly moved to swim with dolphins and sea turtles! I feel grateful for being able to dive into the world of Lassen, which has enriched my life even more! I was also deeply impressed by the high level of awareness of the staff, starting with class president Julie! Thank you very much!
イルカや海ガメと一緒に泳げてめちゃくちゃ本当ーっに感動しました!ラッセンの世界に潜り込め、私の今後の人生をより一層豊かにしてもらえたと感謝してます!学級委員長のジュリーを始め、スタッフの意識の高さにもまた感動感激でした!ありがとうございました!
Aloha!
When you actually witness a world like one of Lassen's paintings unfolding right before your eyes, it evokes feelings that are hard to put into words. I hope you can create wonderful memories with this rare experience that you can't easily find in Japan.
In addition to Dolphin University, there are also tours where you can swim with Manta Ray teachers on the Big Island.
We all look forward to your next visit. Mahalo!
アロハー!
本当にラッセンの絵のような世界が実際に自分の目の前に広がっているのを目の当たりにすると
言葉では表せないような気持ちになります。
日本では中々体験できないような貴重なご体験が出来、素敵な思い出にして頂けたらなと思います。
イルカ大学の他にもハワイ島にてマンタ先生と一緒に泳げるツアーなどもございます。
是非またのお越しをスタッフ一同お待ちしております。
マハロー!
| Rating: | |
|---|---|
| Packages: | 07:30出港プラン(2018年3月31日までのご参加) |
| Attended as: | Families |
| Posted on: | 2017/06/30 |
| Activity Date: | 2017/06/24 |
Reviewed by: アキ&タカ
On my first trip to Hawaii, I absolutely wanted to visit the heavenly sea. On the day of the trip, the weather was cloudy, and I couldn't see the beautiful ocean scenery I had hoped for, but by the time we went snorkeling, it cleared up, and I was so happy to swim in the crystal-clear water with sea turtles and fish. My husband is not a strong swimmer, so I was anxious about snorkeling alone, but the staff were kind and provided great guidance, allowing me to enjoy swimming. The snacks were also delicious. I definitely want to go again.
初めてのハワイ旅行、天国の海は絶対に行きたいと思っていました。当日天気は曇り空で期待していたような海の景色はなかなか見られませんでしたが、シュノーケリングをする時間には晴れてきて透き通るような海の中をウミガメや魚たちと泳ぐことができてとても嬉しかったです。主人は泳ぐのが苦手で、シュノーケリングは私一人の参加で不安でしたが、スタッフの方が優しく指導してくださって楽しく泳ぐことができました。軽食もおいしかったです。是非また行きたいと思います。
Aloha! This is the Captain Bruce's Paradise Ocean Tour. Thank you very much for participating. We are delighted to hear that you enjoyed the tour. We sincerely look forward to your next visit.
アロハ!キャプテンブルース天国の海ツアーです。この度はご参加いただき誠にありがとうございました。ツアーを楽しんでいただき、嬉しく思います。またのお越しをスタッフ一同心よりお待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | 午前プラン<2019年3月31日まで> |
| Attended as: | Couples |
| Posted on: | 2017/06/30 |
| Activity Date: | 2016/06/09 |
Reviewed by: ジュンコ
It was amazing. The color of the sea was very beautiful. I also encountered a sea turtle, and snorkeling in the coral reef was a lot of fun as I got to see many colorful fish—it was really beautiful. I'm very satisfied. The staff were all nice and fun people. Thank you very much. I would like to participate again.
最高でした。海の色がとても綺麗
ウミガメにも出会えたし、サンゴ礁の海でのシュノーケリングは色んな色の魚達に出会えてとても楽しかって綺麗だったー満足です。
スタッフの方もいい人ばかり そして楽しい人達
ありがとうございました 又、参加したいです。
| Rating: | |
|---|---|
| Packages: | 【無料特典付き!】BBQハンバーガーランチ付きプラン |
| Attended as: | Friends |
| Posted on: | 2017/06/30 |
| Activity Date: | 2017/06/26 |
Reviewed by: vivi chiou
There was one female crew was quite rude, it feels like she just needs a job to pay the bills.The food wasn't really pleasant either.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Friends |
| Posted on: | 2017/06/30 |
| Activity Date: | 2017/04/13 |
Reviewed by: Visitors from Oregon
The snorkeling part was good. Remaining hour and a half was the most boring tour I even had in Hawaii. Complete waste of time and money. Would not recommend this tour to anybody.
| Rating: | |
|---|---|
| Packages: | Snorkel Cruise (100% Capacity) |
| Attended as: | Families |
| Posted on: | 2017/06/29 |
| Activity Date: | 2017/06/01 |
Reviewed by: Mio
This is my third time participating in the Angel's Sea tour, but it was my first time on an early morning tour. The weather was great, and I was very satisfied to walk right in the middle of the sea. Above all, the sailing staff was cheerful and fun! I always feel excited. Thank you!
天使の海、ツアー参加は3回目なのですが、朝早いツアーは初めてでした。お天気だったし、海のど真ん中を歩けたので大満足です。何よりセイリングスタッフが陽気で楽しい!毎回ウキウキします。ありがとうございました!
| Rating: | |
|---|---|
| Packages: | 軽食付きプラン |
| Attended as: | Couples |
| Posted on: | 2017/06/29 |
| Activity Date: | 2017/06/28 |
Reviewed by: Matt
We had a great time out on this cruise got to be up close to wild turtles which was great
| Rating: | |
|---|---|
| Packages: | Snorkel Cruise (100% Capacity) |
| Attended as: | Couples |
| Posted on: | 2017/06/29 |
| Activity Date: | 2017/05/18 |
Reviewed by: dolanker
It was great to see everything efficiently because we had a guide. In the morning, many people got seasick, but it was good that no one got sick in the afternoon. We were able to see fish, but we didn't see any turtles; apparently, they aren't visible every day. We did see turtles on the Waikiki and dolphin tours.
ガイドさんについて泳いだので効率よく見れて良かったです。午前は波酔い多数とのことでしたが午後は誰も酔わなくて良かったです。お魚は見れましたが亀は見れず毎日見える訳ではないそうです。亀は、ワイキキやイルカのツアーで見れました。
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2017/06/28 |
| Activity Date: | 2017/06/22 |
Reviewed by: Rina
I was able to fulfill my dream of "swimming with dolphins"! Both the guide and the captain were truly wonderful people, and they know the waters of Kona inside and out, making for a completely satisfying tour without any complaints.
Moreover, we stopped the boat for just a few minutes before spotting dolphins. While it seems that such luck doesn't happen every time, thanks to Captain K's sound judgment, we were able to encounter the dolphins quickly. He was able to instantly gauge the direction the pod was moving and efficiently took us to the dolphin spot without wasting any time.
This time, the dolphins seemed to be in a great mood, and we saw around 50 of them! They were close enough to reach out and touch (though touching the dolphins is prohibited). It was truly an unforgettable experience.
Guide R, despite being young, was very knowledgeable about Hawaii's history and shared many interesting things with us after the tour. I absolutely recommend this dolphin tour!
「イルカと一緒に泳ぐ」という夢を叶えられました!!
ガイドさん船長さん共に本当にお人柄がよく、コナの海を知り尽くしているので
何の不満もなく大満足のツアーでした☆
しかもイルカ発見まで船を停めてほんの数分、、毎回こんな都合が言い訳ではないようですが
K船長の正しい判断のおかげでイルカたちにすぐ出会えました。
しかもちゃんとイルカの群れが動く方向を瞬時に見極め、無駄なく私たちをイルカスポットに連れて行ってくれます。
今回はイルカの機嫌もとても良かったようで、ざっと50頭は見れました!
そして手を伸ばせば触れられる距離(イルカに触れるのは禁止)。。もう言うことなしの感動です。
ガイドのRさんもお若いのにハワイの歴史を詳しくご存知で、ツアー後もたくさん色んなことを教えてくれました。
ここのイルカツアーは絶対におすすめです!
| Rating: | |
|---|---|
| Packages: | 現地集合プラン |
| Attended as: | Couples |
| Posted on: | 2017/06/28 |
| Activity Date: | 2017/06/27 |
Reviewed by: Jay
Wonderful crew and captain, thoroughly enjoyed the trip. The food was great and the service was wonderful. Molokini was beautiful and was well worth the trip, visibility to at least 80 feet! Soo many fish! Would definitely recommend to anyone who wants to do something different and spend a half day snorkeling but still have time for to do something else after.
| Rating: | |
|---|---|
| Packages: | [7:00 AM] Discover Molokini Snorkel Cruise |
| Attended as: | Couples |
| Posted on: | 2017/06/27 |
| Activity Date: | 2017/06/22 |
Reviewed by: マーリン
We participated with our son's girlfriend. The weather was perfect, and we were on a boat that could hold about 50 people. In the past, I had a trauma from a shaky boat in Thailand, but this time it didn't rock at all, and it was very comfortable. For lunch, we could choose our favorite drinks and eat as much salad as we wanted. The staff was very kind and always attentive. I was so happy that I didn't have to give a tip, but I decided to be generous. At the bow of the boat, dolphins joyfully led the way in groups, and the cliffs of Na Pali were breathtakingly beautiful no matter where you looked. I'm really glad we went.
息子の彼女と私たち夫婦で参加しました。お天気は最高で、50人乗り位のボート。
昔、タイで揺れたボートにトラウマでしたが、今回は全然揺れなくって、快適でした。
ランチは、好きな飲み物をもらって、サラダも食べたいだけ食べれて。スタッフもとても親切。いつも気にかけてくれました。嬉しくてチップ渡さなくてもいいのだけど、奮発しました。
船首の先をイルカたちが楽しそうに群れでリードしたり、ナパリの崖はどこを見ても圧倒される美しさ。本当に行ってよかった。
ご乗船いただきありがとうございました。お楽しみいただけたこと、そしてしっかりとお世話をし、情報を提供できたことを嬉しく思います。再度のご参加、ありがとうございました!マハロとアロハ。
It was a pleasure to have you aboard and we are thrilled to hear how much you enjoyed it and how well taken care of and informed you were. Thank you again for joining us! Mahalo and Aloha
| Rating: | |
|---|---|
| Packages: | 【期間限定】キャンペーンプラン |
| Attended as: | Couples |
| Posted on: | 2017/06/27 |
| Activity Date: | 2016/08/29 |
Reviewed by: VScott
I'll start with the positive.
The crew is young and enthusiastic. Everyone had smiles and was helpful with the gear.
This is a great excursion for tourists and beginner snorkelers. Great vivews of the Eastern part of the island and a pleasant swim with sea life. The crew teaches everyone how to use the equipment and will help people in the water. They spend about 20 minutes at each site so, for experienced snorkelers, it can be a little dull.
The hotel pickup was on time and the driver was good. The van is new and the ride was smooth.
You will be visiting with Spinner Dolphins. They are small dolphin and swim in pods of 30. The captain knows their favorite spots and will make sure you get to swim with them. By law, you will need to be wearing a life jacket to do this part of the swim. We got to see two pods. It was delightful. This tour company was knowledgeable about dolphins and is conerned with their safety.
We stopped at two more snorkeling locations. The fist stop was a small cove and the second had turtles.
The lunch at the Spinner cafe was good. I had the breakfast burrito and it was tasty and well prepared. The menu is small but the portions are big. The pancakes looked really good.
The reason for my 3 stars is not the quality of the company but an incident I had. The crew should be better trained in basic fist aid. I ended up treating myself with the supplies I keep in my bag. After asking if I was okay, no one helped or checked on my for the rest of the trip.
I would recommend this for people visiting Ohau and beginner snorkelers.
Warm Aloha,
Thank you very much for taking the time to post about your experience. We are sorry to hear about your incident.
Your feedback has been shared with the activity provider to better serve future guests.
Mahalo Nui Loa,
VELTRA Customer Support
| Rating: | |
|---|---|
| Packages: | Temporarily Unavailable - Dolphin Excursion (with Transportation & Lunch) |
| Attended as: | Solo Travelers |
| Posted on: | 2017/06/27 |
| Activity Date: | 2017/06/26 |
Reviewed by: Alisha
Snorkeling was amazing, saw lots of turtles and other wildlife! Lovely sail after ksnorkeling was real relaxing. Great, fun and friendly crew. Definitely would recommend!
| Rating: | |
|---|---|
| Packages: | Snorkel Cruise (100% Capacity) |
| Attended as: | Couples |
| Posted on: | 2017/06/26 |
| Activity Date: | 2017/06/23 |
Reviewed by: ツッチー
I saw the beauty of Molokini Island on TV and thought I should visit. I was a little worried about getting seasick, but with the guidance of our guide, MIHO, I was able to enjoy the experience until the end. At the point where we could see sea turtles, I was satisfied to see them swimming leisurely up close, but my husband unfortunately missed the chance, so he says he wants to try again. Thank you, MIHO!
テレビでモロキニ島の美しさを見て、行ってみようと思いました。
船酔いしないか少し心配でしたが、ガイドのMIHOさんの案内で最後まで楽しく過ごすことが出来ました。海がめの見えるポイントでは海がめがすぐ近くで悠々と泳いでる姿を見ることができたので満足でしたが、主人はタイミング悪く見ることが出来なかったので、またリベンジしたいと言っています。MIHOさんお世話になりました!
| Rating: | |
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| Attended as: | Couples |
| Posted on: | 2017/06/26 |
Reviewed by: 高木直子
This is my second time at Heaven's Sea. The guide, instructor Yuki, and Ashley were really fun.
Yuki's quick and accurate advice was wonderful! She also adjusted her instructions to suit the Japanese participants.
Thank you for seeing us off at the bus until the end! I will participate again.
2回めの天国の海です
ガイド、インストラクターのゆきさん、アシュリーたちが
本当に楽しい
ゆきさん、の迅速かつ的確なアドバイス!
素晴らしい
きの使い方も日本人に合わせてくれています
帰り道バスを最後まで見送ってくれてありがとうございました!
また参加します
| Rating: | |
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| Packages: | 軽食付きプラン |
| Attended as: | Friends |
| Posted on: | 2017/06/26 |
| Activity Date: | 2017/06/21 |
Reviewed by: james
We participated as a couple, and it was a more exciting cruise than we had imagined. I personally had a great time, but I think those who are prone to motion sickness would have a very painful experience, as it was difficult to stand properly for about three hours. You need to be prepared for that. However, during the cruise, the captain played JD and we enjoyed some great music, which was very nice. Along the way, we encountered dolphins and turtles, and the views of the beautiful islands were stunning. We ended with a toast with champagne at sunset.
夫婦で参加しましたが、想像したよりもエキサイティングなクルーズでした。
まともに立っていられない状態が3時間ほど続き、私自身は楽しかったですが、乗り物いする方は大変苦痛な時間を過ごされると思います。覚悟が必要と思いますが、クルーズ中船長がJDをしてロックが流れてとてもNiceでした。
途中イルカや亀にも出会い、素晴らしい島の景色と最後はサンセットにシャンペンで乾杯です。
私たちのスタッフや水上での体験を楽しんでいただけたことを聞けて素晴らしいです!ご参加いただき、素晴らしいレビューをありがとうございます!マハロとアロハ。
It's wonderful to hear how much you enjoyed our staff, and all that you experienced out on the water! Thank you so much for joining us and for your awesome review! Mahalo and Aloha
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| Packages: | 【期間限定】キャンペーンプラン |
| Attended as: | Couples |
| Posted on: | 2017/06/26 |
| Activity Date: | 2017/06/23 |
Reviewed by: JJJ
Despite the rain and bad weather at the time of departure, the crew made it enjoyable, and I had a great time. I was a bit disappointed that there were fewer types of fish than I expected, so I thought it would be nice if we could go a little further out.
出航時は雨が降り悪天候にも関わらず、乗組員に盛り上げて頂き楽しかったです。思ったより、魚の種類が少なくて残念だったので、もう少し遠出できるといいのかと思いました。
| Rating: | |
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| Packages: | 【期間限定!】基本プラン |
| Attended as: | Couples |
| Posted on: | 2017/06/26 |
| Activity Date: | 2017/06/23 |
Reviewed by: umi
I was looking forward to this, so I was shocked by the way the Japanese female instructor spoke from a condescending perspective. When someone else, who is also Japanese, asked a question, she would interrupt and talk about herself instead. When I asked about the condition of the ocean, her only response was that I wouldn't know unless I looked at the sea. If she had already conducted this tour in the morning, I think there could have been a better way to reassure the customers with her answers. As a professional, I really wanted her to answer the customers' questions properly.
The view from the entrance of Hanauma Bay was breathtaking. The snorkeling was quite challenging, and perhaps the conditions weren't suitable that day. I have participated in various snorkeling tours before, but for the first time, I felt like I shouldn't have come. She mentioned that she would take photos with a GoPro, but there was no explanation when it turned out to be broken or unusable; it was just left at that. During the pickup, she stayed seated in the driver's seat without getting out of the car and just said, "Thank you." It felt like she mistook me for a friend. I only regret choosing this tour during my short trip to Hawaii after paying for it. I believe everyone has their own feelings about experiences, but I found it quite unpleasant.
楽しみにしていたのでショックでした、
日本人女性のインストラクターの全部上から目線での話の仕方。
わたしじゃない日本人の方が質問するとそれにかぶせて自分の話。。
海の様子を聞くと答えは海を見ないとわからないの一点張り。
午前中もこのツアーこなしてるなら、
お客さんをもう少し安心させる答え方があったんじゃないかなと。
プロでこそお客さんの質問にはしっかりと答えてほしかったなー
ハナウマ湾は入り口からの景色は絶景でした。
シュノーケリングはまーなかなか波も強くこの日は適してなかったのかな。。
今までシュノーケルツアーはいろいろなものに参加してきましたが、
初めて来なければよかったと感じました。
goproで撮影してくれると言っていましたが、壊れたか何かで使えないと何の説明もなく、
そのままでした。
送迎時には車から降りず運転席に座ったまま ありがとうございました でした。
友達と勘違いなさってますね。。
お金を払って短いハワイ旅行の中でこのツアーを選んだことに後悔しかありません。
人それぞれ感じ方はあると思いますが私は不愉快に感じました。
Thank you very much for participating in the tour. However, I sincerely apologize for not being able to provide the service that met your expectations.
I am truly sorry that the tour you were looking forward to was ruined due to the instructor's attitude. I have confirmed the situation with the operating company for that day, and they stated that the instructor did their best to ensure customer satisfaction. It seems that the instructor was unable to provide detailed information about the sea conditions because they did not participate in the morning tour and were unaware of the specifics. I deeply apologize for causing you any anxiety due to their handling of the situation. Additionally, regarding the GoPro, it appears that filming is not done every time. The staff on that day happened to have a GoPro and planned to take photos as a service, but it seems they were unable to do so due to a malfunction. I apologize for the lack of proper explanation regarding this matter. I will request the operating company to focus on training their on-site staff.
We take your feedback seriously and, together with the operating company, will strive for further improvement in our services. Thank you very much for your valuable feedback despite your busy schedule.
VELTRA Customer Support Team
この度はツアーにご参加いただき誠にありがとうございます。
しかしながら、ご期待に沿ったサービスを提供できませんでしたこと、心よりお詫び申し上げます。
インストラクターの態度により、せっかく楽しみにされていたツアーが台無しとなってしまったこと大変残念に思います。催行会社に当日の状況を確認いたしましたが、本人としてはお客様にご満足いただけるよう精一杯ご案内に努めたとのことでした。インストラクターが海の状況を細かくお伝えできなかった理由はその日、午前のツアーに参加していなかったため、詳細がわからなかったようです。その時の対応により不安なお気持ちにさせてしまいましたこと深くお詫び申し上げます。また、GoProにつきましては毎回撮影をしているわけではないようです。この日のスタッフがたまたまGoProを持っていたため、サービスで撮影をさせていただく予定でしが、故障のため撮影できなかったようです。きちんとしたご説明がされませんでしたことお詫び申しあげます。現場スタッフの指導に力を入れるよう催行会社には要請してまいります。
お客様からのお言葉を真摯に受け止め、催行会社共々、今後さらなるサービス向上に努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム
| Rating: | |
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| Attended as: | Couples |
| Posted on: | 2017/06/26 |
| Activity Date: | 2017/06/22 |
Reviewed by: Kayo
In conclusion, it was incredibly fun!!!!!!!
This was my first solo trip abroad. I was looking for an optional tour to go snorkeling and discovered this tour. It was my second time in Hawaii, and I had seen quite a few sites mentioning that the west side could be dangerous, so I hadn’t researched it for my first visit. But when I found out there was a tour that would take us to the west side, I quickly made a reservation. Of course, since I was participating alone, I had some anxiety, but the moment I met our guide Akima, all my worries disappeared.
This time, there was a Japanese couple, and in addition to them, there were also some international participants (I couldn't identify their countries...), so perhaps that’s why two guides, Akima and a man named Bob, were with us. I regretted not studying English properly, as I could have talked with Bob and the others if I could speak it.
Akima explained various things in an interesting and easy-to-understand manner, including legends and the origins of power spots, as well as Hawaii's history, the mindset of the Hawaiian people, their way of life, and current situations, sometimes in a quiz format. This made the time spent in the car and during sightseeing enjoyable. In fact, I wanted to ask even more questions.
Regarding snorkeling, it was disappointing that I didn’t get to see a turtle (only Bob found one, but it was deeper in the water, so we couldn’t see it from the surface, haha). However, I had fun touching a sea urchin and having it placed on my head (of course, Akima gently returned it to the sea), and I got to see fish that can only be found in Hawaii. I thought I’d like to be able to do some free diving, even if it’s not full-on.
Oh, I learned that while the west side wasn’t safe over ten years ago, that’s not the case anymore in recent years.
I definitely want to request other tours, like a private tour, next time! It would be fun to go hiking together too♪
I look forward to it again!!!
結論から言うと、めちゃめちゃ面白かったです!!!!!
今回、初めて海外へのひとり旅でした。
1日はオプショナルツアーでシュノーケリングしたいなと探していたところ、このツアーを発見。
ハワイは2回目で、西は危ないと書かれているサイトもけっこう見かけていたので1回目は調べもしていなかったのですが、西に連れて行ってくれるツアーあるんだ♪ってことでさっそく予約。
もちろんひとり参加だったので多少の不安はあったのですが、ガイドのあきまさんにお会いした瞬間、その不安はなくなりました。
今回は日本人のご夫婦がいらっしゃって、それ以外に海外の方(国はわかりませんでしたが、、、)も参加されており、そのためかBobさんという男性とあきまさんのお二人がガイドしてくれました。英語がしゃべれたらその方やBobさんともお話できたんだけどなぁと、英語をちゃんと勉強していかなかったことを悔やみました。
パワースポットについての伝説や名前の由来などはもちろん、ハワイの歴史やハワイの方々の考え方、暮らし、状況など、いろいろなことをあきまさんが面白くわかりやすく、ときにクイズ形式で説明していただけるので、車に乗っている間も観光中も満喫できました。
というか、まだまだいろいろ聞いていたかったぐらいです。
シュノーケルについては、カメに会えなかったのは残念でしたが(Bobさんだけ見つけてましたが、海の下のほうだったので海面にいた私たちには見えませんでした笑)、ウニを触ったり頭に乗っけてもらったり(もちろん、丁寧にあきまさんが海に戻しておりました)、ハワイにしかいない魚が見られたりと、楽しかったです。
フリーダイビングまではいかなくても、ある程度の素潜りできるようになりたいと思いましたね~。
あ、西は10年以上前は治安がよくはなかったが、近年はそのようなことはないとのことです。
ぜひ、次回はプライベートツアーなど他のツアーもお願いしたいです!
ハイキングとかもご一緒できたら楽しそうです♪
またぜひよろしくお願い致します!!!
Aloha~
I had fun too~ lol Let's come back soon and go somewhere again—hiking, snorkeling at the North Shore~
Thank you for the wonderful review.
I’m studying every day (though not every day) to learn as much as I can about Hawaii, so I think I’ll have different stories to share when you visit again.
See you soon!
Mahalo,
Akima
アロハ~
私も楽しかったです~w 早く戻ってきてまたどこかに行きましょう~、ハイキング、ノースショアのスノーケリング~
素敵なレビューもありがとうございます。
毎日(とはいきませんが)できるだけハワイのことを知ろうと日々勉強しておりますので、またお越しになった時には違うお話ができると思います。
see you soon!
マハロ
あきま
| Rating: | |
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| Packages: | 5月16日~9月30日<2名以上> |
| Attended as: | Solo Travelers |
| Posted on: | 2017/06/26 |
| Activity Date: | 2017/06/22 |
Reviewed by: hiro
The transparency of the water at Molokini Island is truly amazing. You can see the fish swimming clearly even from the boat.
We had a Japanese guide named Takako, which made it easy to enjoy the tour with peace of mind.
I think the price is a great deal considering breakfast, lunch (the hamburger is delicious!), and non-alcoholic drinks (soft drinks included).
P.S. Due to the winds typical of Maui, there can be some rocking of the boat. You might experience a bit of seasickness...
「モロキニ島」海の透明度が、本当に凄いです。船の上からでも泳いでいる魚が、しっかり見えるほど透きとおってます。
日本人ガイドのタカコさんがいたので、安心してツアーを楽しむ事が出来ました。
朝食、昼食(ハンバーガーが美味い‼︎)、アルコールフリー(ソフトドリンクも)で、この値段はお得だと思います。
PS.マウイ島に付きものの風の影響で、船の揺れがあります。多少の船酔いはあるかも…
| Rating: | |
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| Attended as: | Couples |
| Posted on: | 2017/06/25 |
| Activity Date: | 2017/06/18 |
Reviewed by: Big Island 250
I participated in a tour that took us around Kilauea Volcano, over Hilo, along the eastern coastline of the Big Island, and through Waipi'o Valley. It was my first experience in a helicopter, and I was truly moved by the magnificent natural scenery of the Big Island. The pilot provided guidance in both English and Japanese, which made for an immersive and informative experience. I highly recommend this tour to anyone.
キラウエア火山、ヒロの上空、ハワイ島東部の海岸線、ワイピオ渓谷を周遊するコースに参加しました。ヘリコプターも初めての体験で、本当に素晴らしい雄大なハワイ島の自然の景観を目の当たりにして感動のフライトでした。 パイロットは英語と日本語でガイドしていただけたので臨場感たっぷりの説明が聞けて素晴らしい体験ができたと思います。 どなたにもお勧めできるツアーです。
| Rating: | |
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| Attended as: | Solo Travelers |
| Posted on: | 2017/06/25 |
| Activity Date: | 2017/05/29 |
Reviewed by: みかん
I made a reservation without checking the low tide schedule, and when I arrived, there was no sand, just water everywhere.
As for the snacks... the main wrap was too rich with cheese rolls and cream cheese, making it inedible.
However, I was glad to experience stand-up paddleboarding.
Next time, I will check the low tide and try again.
干潮の時刻を調べず予約してしまい、行ったら砂地はなく、どこも海でした。
軽食は・・・メインのラップが、チーズロールさらにクリームチーズでくどくて食べれず・・・
スタンドアップパドルが体験できたのがよかった。
次は干潮を確認してリベンジします。
Aloha! Thank you very much for participating in the Captain Bruce's Paradise Ocean Tour. We sincerely apologize that you were not satisfied with the meal. We are constantly making various efforts to ensure our customers are as satisfied as possible with their meals. We would be delighted if you could give us another chance next time and leave satisfied! All of our staff are looking forward to your next visit.
アロハ!キャプテンブルース天国の海ツアーです。この度はご参加いただき誠にありがとうございました。食事にご満足していただけなかったとのこと、申し訳ございませんでした。食事に関しては、様々な工夫をしてお客様に少しでも満足していただけるように、日々努力をしております。次回リベンジしていただいた際には、ご満足いただけると嬉しいです!!またのお越しをスタッフ一同心よりお待ち申し上げております。
| Rating: | |
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| Packages: | 午前プラン<2019年3月31日まで> |
| Attended as: | Friends |
| Posted on: | 2017/06/25 |
| Activity Date: | 2017/06/19 |
Tips and suggestions
Reply from activity provider
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Aloha!
I'm really glad to hear that your wife enjoyed herself as well.
I hope you were able to have a valuable experience that you can't easily find in Japan, creating wonderful memories.
In addition to the manta ray experience, we also have tours where you can swim with dolphins.
We all look forward to your next visit.
Mahalo!
アロハー!
奥様も楽しんで頂けたようで本当に良かったです。
日本では中々体験できないような貴重なご体験が出来、素敵な思い出にして頂けたらなと思います。
マンタ大学の他にもイルカ先生と一緒に泳げるツアーなどもございます。
是非またのお越しをスタッフ一同お待ちしております。
マハロー!