Reviewed by: ぺこち
Since there was no shuttle service, we took an Uber to the dock for $20. When we signed up for the trip, it turned out that we were the only ones on the boat. It seems that the other participants, all from English-speaking countries, were on separate boats with their families. After visiting the blowhole, we went snorkeling at Captain Cook's Cove, where we saw a lot of tropical fish. After that, we went looking for dolphins and encountered a large pod of dolphins called Captain Whale, which were about 5 meters long! We observed the dolphins from the boat.
Since we went on a small boat, here are some points to consider:
Pros: The small boat can anchor close to the coral reef, allowing us to get near the fish areas without swimming too much. With fewer people, it feels more private.
Cons: There are only two seats with backrests. The other two seats are like benches on the side, so it feels scary unless you hold onto something to avoid being thrown around. There was only one staff member who acted as both the driver and the guide. The boat goes quite fast, so motion sickness medication is a must.
送迎なしのため、船着き場まではuberで$20で行きました。4人で申し込んだところ、船に乗るのは私達だけでした。他の参加者【全員英語圏】も家族ごとに別の船だったようです。ブロウホールを見学したあと、キャプテンクック岬でシュノーケリングしました。たくさんの熱帯魚が見られます。そのあとイルカを探しに行き、キャプテンホエールという体長5mの大きなイルカの群れに遭遇できました!イルカは船上からの観察です。
小さいボートで行くので以下をご参考に。
メリット:船が小さいので珊瑚礁の近くに停泊できる。したがってあまり泳がなくても魚エリアに近づける。少人数なのでプライベート感がある。
デメリット:背もたれのある座席は2席のみ。あとの2席は側面のベンチのような椅子に座るので、何かにつかまっていないと飛ばされそうで怖い。船のスタッフは運転手兼ガイドの1名のみ。かなりスピードを出すので酔い止めは必須。
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| Packages: | Wi-Fi無料特典付き!8:30出港 |
| Attended as: | Families |
| Posted on: | 2019/08/23 |
| Activity Date: | 2019/08/19 |
Reviewed by: ハワイ島好きなmasa
From the pre-show to the main event, the host uniquely kept things interesting and it was very entertaining. The luau show at Hilton was the best in terms of venue size, stage size, and the host's skills. The dancers in the luau show seem to rotate among the hotels, as I have seen them in other shows as well...
プレショーから本番まで、司会の方がユニークに飽きさせずに進行して、とても面白かったです。ヒルトンのルアウショー は、会場の規模、舞台の大きさ、司会の技量等、一番良かったです。ルアウショー の踊る人たちは各ホテル持ち回りのようで、ほかのショーでも見かけましたが・・・・。
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| Packages: | スタンダードシート |
| Attended as: | Families |
| Posted on: | 2019/08/23 |
| Activity Date: | 2019/08/20 |
Reviewed by: Adam
PLEASE READ, IT WILL HELP! Truthfully I was skeptical when the tour started, we were the last boat to the area and the last in the water and you could see everyone getting a little edgy seeing other groups experiencing the odd Manta whilst we were still on deck. The staff kept telling us to relax, it would be great. When we finally got in the water we waited a short while for the first Manta and it is exciting, however we didn’t know what was to come. Their plan worked a treat, the other boats all started to leave as they are
On strict timeframes (although we didn’t realise this with our heads down) and we were swarmed by Mantas. The crew counted 7, I thought there were more but perhaps that was my excitement. These giants come so close you can’t believe they don’t touch you belly to belly as they barrel roll. THIS IS AN UNBELIEVABLE EXPERIENCE. The crew are very careful not to damage the environment with their anchor placement and so respectful of the Mantas. I cannot recommend this experience or this operator enough.
STILL SMILING
Thanks for coming out with us Adam and for taking the time to write this great review! Sounds like you had a fantastic manta showing, we're happy to hear it. We appreciate you noticing all we do to provide this experience to the public as safely and respectfully as possible. We hope to get the opportunity to have you out with us again sometime soon.
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| Packages: | Manta Ray Night Snorkeling [Early Evening Tour] |
| Attended as: | Couples |
| Posted on: | 2019/08/22 |
| Activity Date: | 2019/08/15 |
Reviewed by: Ming Chai
I went here with my daughter because she rides and loves horses, and insists on riding horses once every trip. This time though, she wanted to canter because most trail rides are scenic and she wanted a actual ride. This place has amazing horses and the views are great, and you have a option to canter or take it slow. They assign you a horse based on what you need. Would definitely come here again, and probably will, because we visit Hawaii every once in a while .
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| Packages: | 2.5 Hour Horse Riding Tour |
| Attended as: | Families |
| Posted on: | 2019/08/22 |
| Activity Date: | 2019/08/19 |
Reviewed by: あいう
It was the worst. First of all, the boat was probably over capacity. We were crammed in tightly, and those who couldn't sit had to sit on the steps. We were told to take off our flip-flops before getting on the boat. Those wearing water shoes were allowed to keep them on. For nearly 30 minutes, I was trying to avoid seasickness by staring into the distance in such a cramped space. When we arrived at the spot, we entered the water, but instead of swimming, we had to hold onto a rope and stay in a stretched-out position. (There was no space between us and the person next to us, so we were constantly bumping into each other.) Kicking our legs was prohibited. We had to maintain that position for about 50 minutes. It was really tough, and it got quite cold. I have experience with snorkeling and diving and was confident in my stamina, but this type of tour was a first for me, and I was quite exhausted.
Moreover, the descriptions stated things like "You can see mantas up close" and "First-timers will be well supported and feel safe!" and "The boat is comfortable," but the mantas didn't come close at all, there was no reassuring support, and a cramped boat with people so close together was anything but comfortable. It's understandable that mantas, being wild animals, might not show up, but it seemed like the divers below were trying to lure them in. However, the bubbles from their exhaled air kept rising towards us, making it impossible to see any mantas. I could only confirm the presence of a manta below with light about three times. After returning to the boat, someone ended up vomiting (which is understandable after maintaining that floating position for 50 minutes), but the tour staff aggressively washed the vomit away with water right at our feet. We almost ended up with "sympathy vomit," so we moved away from our seats. The vomit was not completely cleaned up, and there were remnants scattered at our feet. Later, we were told, "If you feel sick, please use this bucket." I think such information should have been communicated before departure. The person who vomited likely didn't have any instructions on where to go, which is why they ended up vomiting on the boat. I couldn't walk barefoot over the scattered vomit, so I had to stand instead of sitting. There was no consideration from the tour staff regarding this, and we ended up sitting on the hard ground on the way back. Although there were cushions on the seats, we endured about 30 minutes on the hard ground while being rocked by the rough waves. It was really tough.
To begin with, they packed us in over capacity, so there was no preparation for emergencies like this. Despite paying a good amount, we ended up sitting on the ground on the way back, which was just the worst. They mentioned that light snacks would be provided, but all we got were peanuts. The tour was from 5:30 PM to 9:00 PM, so I was expecting a simple dinner (like sandwiches or burgers), but peanuts... I was really frustrated with this tour despite paying a good amount. If they are going to provide details about the tour, they should specify what kind of viewing method it involves and that the light snacks are not a dinner, so we should eat beforehand. For those hoping to swim with mantas, please be careful, as that is not the case.
最悪だった。まずボートは恐らく定員オーバー。キツキツに詰められて、さらに座れない人は段差に座る羽目に。ビーチサンダルはボートに乗る前に脱ぐように言われます。海用シューズを履いていた人はそのままでOKでした。30分近く窮屈な中、船酔いしないように遠くを眺めてました。ポイントについて海に入りますが、泳ぐのではなく紐に捕まって蹴伸びの状態。(隣の人との間隔がないので常にぶつかってます)足をバタつかせるのは禁止。そのまま約50分キープする体制です。とにかくその体制はきついです。そしてかなり冷えます。シュノーケルやダイビングをよく体験していて体力には自信がありましたが、このような体制のツアーは初めてだったのでかなり疲れました。そして、記載されていた【マンタが手の届く程近くで見れる】や【初めての方もしっかりサポートで安心!】【船上も快適】など書いてありましたが、マンタが手の近くまで来ることもなく、安心のサポートもなく、あんな人と人が密着してる窮屈な船上が快適なわけありません。マンタは自然の動物なので、現れなかった。と言うのは仕方ないですが、ダイビングの人が下でマンタをおびき寄せてたみたいですが、その人たちが吐く空気の泡が私たちの方に上がってくるので全くマンタを見ることができませんでした。3回くらい下にいたマンタを光で確認できた程度。そして船に戻ってから吐いてしまった人がいて(流石に50分も浮いた状態をキープするのは気持ち悪くなるのでそれは仕方ないですが)その人のゲロを私たちの足元にツアーの人が水で勢いよく流してきました。貰いゲロをしそうだったので私たちは席から離れました。ゲロは完全に処理されず、足元には流れきれなかったものがあちこちに。そしてあとから「気持ち悪い人はこのバケツに吐いてください」と。そういうのは出発前に伝えるべきだったと思う。吐いた人もそのような説明がなく、どこに吐いていいかわからなくて、船の上に吐いてしまったのだと思う。そして散らばったゲロの上を裸足で歩くのはさすがに私にはできなかったので、座る場所を奪われ立っていました。それに対してツアーの人たちの配慮がなく、私たちは地べたに座って帰りました。イスにはクッションが敷いてありますが、私たちは硬い地べたの上で荒波に揺られながら約30分間も耐えていました。本当にきつかったです。そもそも定員オーバーで人を詰め込んでいるから、万が一のこういう時の備えがない。いい金額を払っているのにもかかわらず、帰りは地べたに座る羽目なんて最悪すぎました。そして軽食が出ると書いてありますが、出してきたのはピーナッツ。17:30〜21:00までのツアーだったので、簡単な夜ご飯(サンドイッチやハンバーガー系のもの)が配られるのを期待していましたが、ピーナッツって、、、って思いました。とにかくいい金額を払っているのに、このツアーにはイライラしかしませんでした。ツアーの詳細を記載するなら、どのような見学方法なのかとか、軽食は夕食ではないから済ませて来いなど書いておくべきだと思います。マンタと一緒に泳げると思って参加を希望している人は、そうではないので気をつけてください。
Thank you for your valuable feedback.
While there was no fact of exceeding the boat's capacity, it seems that due to the safety measures for the night snorkeling, not allowing guests to sit on the outer tube part of the boat inevitably made it feel cramped. I sincerely apologize for any inconvenience this may have caused. In response to your comments, we will consider lowering the tour capacity below the boat's regulated limit.
I also deeply apologize for not adequately addressing the needs of those who felt unwell. We will ensure to provide guidance to everyone at the beginning of the tour moving forward.
Regarding the refreshments on board, guests are able to choose from a selection of juice, chips, and cereal bars. However, as you pointed out, the term "light snacks" could lead to misunderstandings, so we will revise the wording on our website.
Additionally, while we do inform guests about the necessity of raising their legs during the pre-briefing, it may not always be the most comfortable position. Although it was a requirement for swimming with wild mantas, if our guides had checked in more frequently on guests' conditions, it might have allowed for a more enjoyable night snorkeling experience. I apologize for the lack of consideration.
We take your candid feedback seriously and will strive to make our tours more comfortable for everyone in the future. Thank you very much for your valuable time.
貴重なご意見をいただきありがとうございます。
船の規定の定員オーバーであったという事実はございませんが、ナイトシュノーケルということで安全にご移動いただくため船の外のチューブ部分に座らないようにすると、必然的にお船が窮屈な状態になってしまったようです。ご不便な思いを強いてしまい大変失礼致しました。お客様のご意見を受け、ツアーの定員を船の規定の定員より下げることを検討致します。
また、気分を悪くなされた方へのご対応が至らず大変申し訳御座いませんでした。今後はツアーの始めに皆様にご案内させていただくように致します。
船上でのお召し物については、ジュースに加えチップスとシリアルバーのボックスからお好きなものを選んでいただいておりますが、お客様の仰られる通り、「軽食」という記載では誤解を招きかねないため、サイト上での記載を改めさせて頂きます。
また、事前のブリーフィングで足を上げる体制の必要性についてもご案内はさせていただいておりますが、楽な姿勢かと言われると必ずしもそうではないかと思います。野生のマンタと泳ぐために必要な条件であったとはいえ、もう少しガイドが頻繁にお客様の体調やコンディションについてお声掛けをできていれば快適にナイトシュノーケリングをお楽しみいただけたかもしれません。配慮が足りず失礼致しました。
お客様の率直なご意見を真摯に受け止め、今後皆様により快適に楽しんでいただけるツアーになるよう精進してまいります。貴重なお時間をいただき、誠にありがとうございました。
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| Packages: | 送迎なしプラン |
| Attended as: | Friends |
| Posted on: | 2019/08/22 |
| Activity Date: | 2019/08/20 |
Reviewed by: 旅人初心者
I understand that it's nature and you can't control it, but honestly, I was expecting to see a bit more, so I felt a bit unsatisfied. We floated on the surface for over 40 minutes, catching sight of a manta ray three times at the edge of our vision, and towards the end, one manta passed quite far below our group. We were so disappointed with the lack of sightings that when we finally saw one, we were like, "Wow!"
The guide was very considerate and polite, which was great. I want to improve my luck with manta rays and try again. There was a little girl, around elementary school age, in our group who started to cry from the cold halfway through. The night sea can be tough for small children.
Also, I think it's a good idea to prepare tips for the local staff. After returning to the port, the guide mentioned, "If you'd like to give something to the driver," and some people were caught off guard. It's not something you have to do, but being able to do this smoothly feels smart. On the day, you will be taken care of by about three to four people, including the guide, the boat driver, and the shuttle staff, so I recommend it.
自然の生きもの相手なのでしょうがないと分かってはいるものの、正直もう少し見られるかと思っていたので物足りない感。
40分以上海面を漂って、視界の端にマンタをとらえること3回、終わり頃に1度だけ自分たちのグループの下(かなり下)をマンタが通過していきました。あまりに見られなかったので、そのときには「おおっ!」となりましたが…。
ガイドさんは気遣いのある丁寧な方でとても良かったです。自分のマンタ運を高めて、またチャレンジしたいです。
一緒のグループで参加されていた小学生くらいのお嬢さんが、途中から寒い寒いと半泣き状態でした。夜の海は小さいお子さんにはつらいかもしれません。
また、現地スタッフさんへのチップをご用意されておくと良いかと思います。帰港後ガイドさんに「運転手さんに良かったら」と言われ、あわてている方も。必ず渡すべきものではありませんが、こういうのがすっとできるとスマートな気がします。ガイドさん、船の運転手さん、送迎のお兄さんなど、当日は3〜4名の方にお世話になりますので、ぜひ。
ALOHA!! Thank you for participating in Manta University this time. Unfortunately, we weren't able to see many wild mantas, but please do come again next time. All of our staff are looking forward to your visit. MAHALO!!
ALOHA!! この度はマンタ大学にご参加いただきありがとうございました。残念ながら今回は野生のマンタをあまりご覧いただくことができませんでしたが、またの機会に是非いらしてくださいね。スタッフ一同お待ちしております、MAHALO!!
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| Packages: | 送迎付きプラン |
| Attended as: | Solo Travelers |
| Posted on: | 2019/08/20 |
| Activity Date: | 2019/08/17 |
Reviewed by: Mbowma
Wonderful time. Had Kevin and Andre as our guides. They were wonderful and knowledgeable about the area. We were in very good hands. I didn’t listen and left my Apple Watch on when cliff jumping and sure enough it came off. I was sad but it was really my own fault. Kevin took pity on me and was able to find it!! Absolutely above and beyond what I would have expected. Great excursion, lots of fish, fun facts. We felt safe and well looked after the whole time. 10/10 would recommend.
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| Packages: | Dolphin Watch Kayak & Snorkel Sea Cave Tour [4 hours] |
| Attended as: | Couples |
| Posted on: | 2019/08/20 |
| Activity Date: | 2019/08/16 |
Reviewed by: Mbowma
Great experience knowledgeable guides. Whole operation runs smooth. Definitely touristy but there is a reason it’s so popular! Book it! 10/10 would recommend. Beautiful experience. Such great animals.
Thankyou for the kind review and getting to experience this with us, we hope you can join us on your next visit. Mahalo Nui Loa!
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| Packages: | Manta Ray Night Snorkeling [Early Evening Tour] |
| Attended as: | Couples |
| Posted on: | 2019/08/20 |
| Activity Date: | 2019/08/17 |
Reviewed by: 旅人初心者
On the day, it was quite difficult to find dolphins. The guide communicated with other boats and made every effort to search for them. As a result, we were able to see a rare bottlenose dolphin just in time, and I am grateful for that encounter.
However, it felt more like "seeing dolphins swimming underwater" rather than "swimming with dolphins." Also, when the search for dolphins takes a long time like this, there is hardly any time left to enjoy snorkeling. If you don't take that into consideration, you might feel a bit disappointed.
Additionally, I personally didn't have any tips prepared, which I regretted. While it's not something you have to pay, I think it's nice to give a little something to the guide and the boat driver who worked hard for us. It would be smart to prepare a tip in addition to the fee.
当日はなかなかイルカが見つからず…。ガイドさんが他の船と連絡を取り合い、心をつくして探してくださいました。結果、ぎりぎりのところで珍しいバンドウイルカが見られ、出会いに感謝です。
ただ、「イルカと泳ぐ」ではなく、「水中で泳いでいくイルカを見る」イメージになります。また、今回のようにイルカ探しの時間が長くなると、シュノーケルを楽しむ時間はほとんどありません。それらを了承しないと空振り感があるかも。
また、私的にはチップの用意がなく、しまったなぁという思いです。払わないといけないものではないですが、いろいろ考えて動いてくださったガイドさんや船の運転手さんにぜひ心付けを。代金とは別に、チップをご用意をされていくとスマートかと思います。
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| Packages: | 送迎付きプラン<1名様申し込み> |
| Attended as: | Solo Travelers |
| Posted on: | 2019/08/20 |
| Activity Date: | 2019/08/17 |
Reviewed by: なつみ
In the summer sea, you can enjoy the sunset and stay in the water for 45 minutes without it being too cold. They keep the lights on in the water, so many manta rays swim close by. They spin around right in front of you, showing off their playful spirit. On the boat, there are light snacks available, such as drinks, fruits, and chips. It's all in English, but it's easy to understand and fun. If you're prone to seasickness, taking motion sickness medication is a must. Keauhou Bay is quite far, so it's fine for those staying at the Sheraton, but others will need to rent a car.
夏の海、サンセットもみれて、そんなに冷たくない海で45分つかります。
海ではずっとライトをつけてくれるのでたくさんのマンタが近くを通ってくれます。
目の前でくるくる回ってくれたりサービス精神旺盛でした。
船では飲み物やフルーツ、チップスなどの軽食サービスもあります。
英語オンリーですが、わかりやすいし楽しいです。
船酔いしやすい人は酔い止め必須です。
ケアウホウベイはかなり遠いので、シェラトンの人は隣でいいけどそれ以外の宿泊の人はレンタカーが必要ですね。
私たちに参加していただき、マンタツアーのレビューをしていただきありがとうございます。マハロ。
Thank you for joining us and taking the time to review your manta tour. Mahalo
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| Packages: | サンセットプラン |
| Attended as: | Couples |
| Posted on: | 2019/08/19 |
| Activity Date: | 2019/08/17 |
Reviewed by: CAZ
I was able to see one manta ray. I feel like if the briefing had been more thorough, I could have seen many more manta rays right in front of me. It's a shame.
マンタは1枚見れました。
グリーフィングをもっとしっかりやっていればもっとたくさんのマンタを目の前で見れた気がします。
残念です。
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| Packages: | 送迎付きプラン |
| Attended as: | Families |
| Posted on: | 2019/08/19 |
| Activity Date: | 2019/08/12 |
Reviewed by: のりこ
About 30 minutes before the gathering time, there were quite a few people in line, and in total, I think there were over 200 people at a glance. The buffet area was very small, and we had to go to each table to get our food. The taste was okay, but I didn't feel like going back for seconds. Beer and other drinks were all-you-can-drink.
The show itself was average, and it didn't really get the whole venue excited. From the poolside, depending on the room, you can see it better than being in the venue. Since we were staying at this hotel, I felt that it would have been sufficient to watch from the poolside.
集合時間の30分前には結構多くの人が並んでいて、最終的には軽く見ても200人以上はいたと思います。ビュッフェ会場はとても小さくて、テーブルごとに料理を取りに行かされました。味はまあまあでしたが、私はおかわりがほしいとは思いませんでした。ビールなどは飲み放題です。
ショーの内容は普通で、会場全体が盛り上がるというほどではありません。
プールサイドからも、部屋によっては会場にいるより、しっかり見ることができます。私達はこのホテルに泊まっていたので、申し訳ないですが、これならプールサイドからで十分だったなあと思いました。
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| Attended as: | Couples |
| Posted on: | 2019/08/17 |
Reviewed by: しゅん
I was really looking forward to the zip line.
I felt anxious participating since there were only English-speaking instructors, but my son was shocked to hear the other American participants and the instructors laughing and talking together. He heard someone say, "I'm a monkey from Japan, yay!" ... My son is 12 years old and understands a little English conversation. Fortunately, the female instructor was a bit considerate. It's very disappointing, but I have no words to express it.
ジップライン 大変楽しみにしていました。
英語のインストラクターしかいない事に不安を感じつつ参加しましたが、 英語を話せない日本人という事で、 参加している他のアメリカ人の参加者とインストラクターが話をして大笑いしている内容を聞いて息子がショック受けていました。 「 私は日本から来た猿ですウキウキ!」との発言をしている言葉を聞いて・・ 息子は12歳ですが英会話が少し解るのです。 女性のインストラクターが少し気を使って頂けたのが幸いでした。 非常に残念ですが 話す言葉がありません。
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| Packages: | ジップライン |
| Attended as: | Families |
| Posted on: | 2019/08/16 |
| Activity Date: | 2019/08/11 |
Reviewed by: かじかじ
This was my second time participating. Although only English is spoken, they responded politely even with my broken language, which made me feel at ease. My 6-year-old and 8-year-old had a blast sliding down the slide on the boat and jumping off the diving board. The hamburger lunch, with burgers grilled on the boat, was also fantastic. I will definitely participate again when I go to Hawaii Island.
今回は2回目の参加でした。英語しか通じないですが、片言でも丁寧に対応してくれて、安心して参加できます。6歳と8歳の子どもも船の滑り台から滑ったり、飛び込み台からジャンプしたりと大はしゃぎでした。船上で焼いてくれるハンバーガーをはさんでのハンバーガーの昼食も最高です。またハワイ島に行く時は参加します。
| Rating: | |
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| Packages: | 無料特典付き!8:30出港<シュノーケル2.5時間> |
| Attended as: | Families |
| Posted on: | 2019/08/16 |
| Activity Date: | 2019/08/12 |
Reviewed by: Steve S.
One of the highlights of our trip to the Big Island was jumping in the water after dark and watching these enormous, graceful creatures emerge from the blackness, do a few plankton-catching loops and then disappear back into the darkness. Can't recommend it enough!
| Rating: | |
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| Packages: | Standard Package |
| Attended as: | Families |
| Posted on: | 2019/08/15 |
| Activity Date: | 2019/08/10 |
Reviewed by: ほーりー
We participated with our 11-year-old child. The guide took the child's hand and helped with snorkeling, allowing us beginners to enjoy it as well. Since dolphin swimming can be suspended at any time due to regulations, I recommend experiencing it sooner rather than later.
11才の子どもも一緒に参加。ガイドの方が子供の手をとりシュノーケリングをしてくれたので、初心者の我々も楽しむことができました。ドルフィンスイムは法規制でいつ中止になってもおかしくないようなので、早めに体験しておくのがお薦めです。
| Rating: | |
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| Packages: | 送迎付きプラン |
| Attended as: | Families |
| Posted on: | 2019/08/14 |
| Activity Date: | 2019/08/11 |
Reviewed by: アッシー
It was a more authentic sea kayaking experience than I imagined, and the waves were quite large that day, making it a bit tough for my wife and our middle school son. However, personally, I enjoyed the tour as I was able to fully appreciate the nature of Hawaii Island. Also, be careful of getting sunburned.
想像以上に本格的なシーカヤックで当日は波も大きく、家内や中学生男子には少し辛い体験でしたが、個人的にはハワイ島の自然を漫喫出来て楽しいツアーでした。あと、全身日焼け注意。
| Rating: | |
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| Attended as: | Families |
| Posted on: | 2019/08/13 |
| Activity Date: | 2019/08/09 |
Reviewed by: ピーチママ
There were hardly any Japanese people, but all the staff were kind, and other customers were well-mannered, making it very comfortable. The cruise goes further than I expected, so I was really satisfied. The meals weren't particularly luxurious, but considering the price, they were sufficient. The live performance was very pleasant, and I'm really glad I participated.
日本人がほとんどいなかったのですが、スタッフが皆親切で、他のお客さんもマナーを守っていて、とても快適でした。思ったより遠くまでクルーズするので、本当に満足出来ます。
食事はそれ程豪華ではないですが、あの料金から考えたら充分かな?
生演奏もとても心地よく、参加して本当に良かったです。
| Rating: | |
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| Attended as: | Couples |
| Posted on: | 2019/08/12 |
| Activity Date: | 2019/08/08 |
Reviewed by: stm
You're just floating with a snorkel and holding onto a float for 45 minutes. It gets really cold, so it might be tough for those who aren't very fit or for small children. We did get to see manta rays, which was impressive, but we only saw about six in 45 minutes, and the water wasn't very clear either. Since we did see the manta rays, I'll give it three stars.
By the way, the "noodle" refers to the stick-shaped float that is given before entering the water. Haha!
45分シュノーケルを付けて浮き輪につかまって浮いているだけです
すごく冷えるので、体力が無い方や小さい子にはキツイかもしれません
マンタは観れて大迫力でしたが、45分で6匹くらい、、、海もあまり綺麗じゃありませんでした
一応マンタ観れたので、星3です
因みに、ヌードルは海に入る前に渡される棒状の浮き輪の事です笑
レビューを書いていただきありがとうございます。エイを見ることができて嬉しいです。少し肌寒くなることがあるので、ショートウェットスーツを用意しています。海の状況は常に変化するため、ツアーの前に予報について相談したい場合は、いつでもオフィスに電話やメールでお問い合わせください。アロハ!
We appreciate you taking the time to write a review. We're glad you got to see the rays. It can get a little chilly, which is why we supply shortie wetsuits. Ocean conditions change constantly when booking you can always call or email into the office to discuss forecast prior to your tour. Aloha!
| Rating: | |
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| Packages: | サンセットプラン |
| Attended as: | Families |
| Posted on: | 2019/08/12 |
| Activity Date: | 2019/08/09 |
Reviewed by: エイト
Since it’s nature, there are days when you might not see dolphins, but I was able to see them about three times! They were incredibly fast. Additionally, I also got to see a manta ray. My husband said he even heard the dolphins' voices.
Thank you, Nawata, Naoko, and Rei. Since I can’t swim, I was able to see the dolphins thanks to Naoko pulling me toward them. The breeze on the water felt so good. The time flew by. I also really enjoyed the stories about warriors and scary tales with Rei. By the way, Rei was quite handsome! I want to see whales too, so if I can go back to the Big Island, I would love to join this tour again.
自然相手なので日によってはイルカに会えないこともあるということでしたが、なんとか3回ほどイルカを見ることができました!すごいスピードでした。さらにマンタも見ることができました。夫はイルカの声も聞いたそうです。
なわたさん、ナオコさん、レイさんありがとうございました。泳げない私はナオコさんがイルカの方に引っ張って行ってくれたおかげでイルカを見ることができました。海上の風がとにかく気持ち良かったです。あっという間の時間でした。レイさんとの武将や怖い話もとても楽しかったです。とにかくレイさんがイケメンでした笑。クジラも見てみたいので、またハワイ島に行けたらこちらのツアーに参加したいです。
| Rating: | |
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| Packages: | 送迎付きプラン |
| Attended as: | Couples |
| Posted on: | 2019/08/11 |
| Activity Date: | 2019/07/30 |
Reviewed by: えーちゃん
The show itself was good. I felt that the variety of dishes was a bit lacking, and there seemed to be a limited selection of drinks. I also thought the prices were a bit high.
ショー自体は良かったです。
料理の種類が少し物足りないのと、飲み物の種類が少なかった気がします。料金的に少し高かったように思います。
| Rating: | |
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| Attended as: | Solo Travelers |
| Posted on: | 2019/08/11 |
| Activity Date: | 2019/08/06 |
Reviewed by: Hide
A typhoon was approaching, and the dolphins were somewhat far away, so we had to travel about 45 minutes from the meeting point, which is a distance we rarely go. Thanks to that, we were able to encounter a pod of dolphins. It was very enjoyable to see the dolphins jumping and swimming right in front of us. The guides were all friendly, and the conversations on the way there and back were fun as well. Thank you very much.
台風が近づいていてイルカが多少遠くにいるとの事で、集合地点から約45分と普段では滅多に行かない距離まで移動してくださいました。
そのおかげかイルカの群れに遭遇する事ができました。イルカのジャンプや目の前を泳ぐイルカを見る事が出来て、とても楽しかったです。
ガイドの方もみなフレンドリーで行き帰りの会話も楽しかったです。ありがとうございました。
| Rating: | |
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| Packages: | 現地集合プラン |
| Attended as: | Families |
| Posted on: | 2019/08/09 |
| Activity Date: | 2019/08/06 |
Reviewed by: ひまわり
About 30 minutes to an hour by boat, we encountered a pod of 100 to 200 dolphins. They were jumping and spinning all around, and I was already moved before even entering the water. Once in the water, I swam a little, and there were so many dolphins swimming right in front of me; it was incredibly touching. They were so close that I felt I could almost reach out and touch them!
Since I was in a wetsuit, I felt safe entering the water as it helped me float. Some people who were not confident swimmers were worried, but in addition to the wetsuits, they provided floatation devices, and the guide pulled the floatation device for them, which made them very happy to see the dolphins up close.
Our guide, Ray, was very engaging and considerate during the trip, making it a comfortable and enjoyable experience. It would be a real shame not to participate in a dolphin tour while visiting the Big Island!
ボートで30分~1時間くらい行ったところに100~200頭のイルカの群れがいました。
あちこちでイルカがジャンプしたりスピンしたりしていて海に入る前から感動でした。
海に入ってからは少し泳ぎますが、すぐ目の前をイルカたちがたくさん泳いでいてとても感動しました。手が届きそうなほど近くでした!
ウエットスーツなので浮くため安心して海に入れました。泳ぎが苦手な方が心配していましたが、ウエットスーツに加えて浮き具も貸してもらえててガイドさんが浮き具を引っ張ってくれたようで、「近くでイルカをみられた」と喜んでいました。
ガイドのレイさんは移動中もいろいろと話をしてくれたり気遣いをしてくれてとても居心地のいい楽しい時間を過ごせました。ハワイ島にきてイルカのツアーに参加しないのはかなりもったいないです!
| Rating: | |
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| Packages: | 送迎付きプラン |
| Attended as: | Couples |
| Posted on: | 2019/08/07 |
| Activity Date: | 2019/07/07 |
Reviewed by: misa
I can't give even one star.
As soon as I arrived at the meeting point after 6 PM, I was told, "We haven't coordinated properly in advance, and we can't arrange the boat. We either need to delay the start to 8:30 PM or reschedule for another day." I ended up waiting for two hours and agreed to push it to 8:30 PM. I killed time at the beach, and when I returned to the meeting point around 8:00 PM, I was told, "We can't set sail due to maintenance issues." (However, there were many boats at the port, but none had their lights on, and I suspect they weren't even preparing to set sail.)
I was told I would receive a refund for the tour fee and a free participation in the next tour. This is unacceptable. It's the worst. According to the guide, "This shouldn't happen, but it occasionally does."
Considering what I had to give up and compromise to participate in the manta tour, and how everything was ruined due to the cancellation, a refund of just the tour fee is not enough. Who would want to spend time and money to come back to the Big Island and book a tour with a company that treated them this way? 1) It's not guaranteed that I can come to the Big Island multiple times in my life. 2) Even if I do come, I don't know if the manta tour will still be available. 3) I also don't know if the tour company (Dolphin University) will still be around in a few years. If the system changes, how will they manage the "people who get to go for free"?
I consulted with the emergency contact for the night, but I decided to skip the manta tour during my stay in Hawaii. I am not satisfied with this response, so I expressed my desire to have the facts confirmed and shared within the tour company and to discuss the response with someone in a higher position, but I received no follow-up, and only the tour fee was refunded via Veltra.
If the reason was natural, like not encountering mantas or being unable to set sail due to a hurricane, I would be disappointed but understand. However, this time it was completely a human error. I think the response was lacking in consideration. My excitement was completely ruined. I was very sad.
星1つもつけれません。
18時過ぎに集合場所に着いた途端、「事前にちゃんと連携が取れておらず船の手配が出来ていない。20:30開始に遅らせるか、別日にずらさせてほしい」と言われ2時間待って20:30にずらすことに。ビーチで時間を潰し20:00過ぎに再び集合場所に戻ると「船のメンテナンスの都合で出航できない」と。(ただ、港にはたくさん船がありましたが、どれも電気はついておらず、出航の準備すらしていないのではないかと疑っています)
ツアー代金の返金と次回ツアー参加無料と言われました。折り合いがつかない。最悪。ガイドさん曰く「よくあっちゃいけないけど、たまにあるんです」とのこと。
マンタツアーに参加する為に諦めたもの妥協したもの、不催行のせいで台無しになったものを考えるとツアー代金のみの返金では足りない。それにこんな仕打ちをされたツアー会社に誰がもう一度、時間とお金をかけてハワイ島に来てツアーを申し込むでしょうか。①人生のうち何度もハワイ島に来れるとは限らない②来たとしてもマンタツアーが存続してるか分からない③そもそもツアー会社(イルカ大学)自体も数年後に存続してるか不明。体制が変わったりした際、どのように「無料にしてあげる人」を管理するのでしょうか。
夜間緊急連絡先とも相談しましたが、今回ハワイにいる期間でのマンタツアーは見送ることに。この対応には納得していないので、ツアー会社内で事実経緯確認、共有してもらった上で、対応について上席の人と話したいと伝えましたが、何も音沙汰無く、ツアー代金のみveltra経由で返金されました。
海に出たけどマンタに出会えなかった、ハリケーンが来ていて出航出来なかった等、自然が理由なら残念ですが仕方ありません。ただ、今回は完全に人的ミス。対応に配慮が足りないと思う。楽しみにしていた気持ちが台無し。とても悲しかったです。
Thank you for your valuable feedback, Misa. Unfortunately, the contracted ship we had arranged became unusable due to an unexpected breakdown, and due to insurance issues related to the vessel, we were unable to use any ships other than the contracted one. As a result, our customers had to wait and ultimately could not participate in the tour. I sincerely apologize for the significant inconvenience caused despite the valuable time you dedicated to us.
Misa様 貴重なご意見をありがとうございます。手配していた契約先の船が急遽故障により使用できなくなり、また、船舶に関わる保険の都合により契約先以外の船を使用することも出来ず、結果お客様にはお待ちいただいた挙句ツアーにご参加いただくことが叶わないという事態となってしまいました。貴重なお時間をいただいたにも関わらず、多大なご迷惑をお掛けしてしまいましたこと、改めて深くお詫び申し上げます。
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| Attended as: | Friends |
| Posted on: | 2019/08/05 |
Reviewed by: Randi
My husband and I moved to Kailua-Kona last year and are still in discovery mode, so we were happy to play tourist for a day to join this tour. Although the rides were long (it is a big island), the stops were all interesting and worthwhile, the other guests were friendly and engaged, and - notwithstanding all of our pre-move diligence and studying - we learned a ton from our fabulous tour guide, Kent. Kent was extremely knowledgeable, enthusiastic, engaged, warm, and courteous - we thoroughly appreciated the positive impact he had on the day's adventures.
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| Packages: | Elite Volcano Hike from Kona Hotels |
| Attended as: | Couples |
| Posted on: | 2019/08/04 |
| Activity Date: | 2019/07/27 |
Reviewed by: ヒロ。
The wave conditions were checked in advance, and the time was changed to an earlier slot, but the waves were calm and it was fantastic. It was my first time kayaking in the ocean, so my body was sore afterward, but snorkeling in the sea was amazing. Sunscreen is absolutely necessary. Even with it on, I got quite sunburned.
事前に波の状態をみて早めの時間変更となったが波も穏やかで最高でした。海でのカヤックは初めてだったので後日体が痛くなりましたが、シュノーケルでの海は最高でした。日焼け止めは絶対に必要です。塗ってもかなり焼けました。
| Rating: | |
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| Packages: | 海中洞窟探検付き!午前プラン |
| Attended as: | Families |
| Posted on: | 2019/08/03 |
| Activity Date: | 2019/07/31 |
Reviewed by: 新婚旅行
The instructors were all Japanese, which made it very friendly and enjoyable! I also saw dolphins, and I was very satisfied.
インストラクターの方々が日本人ばかりで親しみやすくとても良かったです!イルカも見えたし大満足でした。
| Rating: | |
|---|---|
| Packages: | 送迎付きプラン |
| Attended as: | Couples |
| Posted on: | 2019/07/31 |
| Activity Date: | 2019/07/28 |
Reviewed by: 茶々ジジ
Before it started, there was a lecture about marine life. The instructor explained in simple English, but since my second grader and kindergartener weren't very familiar with English, they seemed quite confused. I think it would have been better if the explanation was given at a slower pace, perhaps with a picture book or something to show. We managed to get through that time, and then it was off to the Dolphin Lagoon. The dolphins were really smart and interacted in various ways. We could touch their bellies, faces, pectoral fins, and tails, and the photographer was ready to capture each child's best shot. We enjoyed it for over 20 minutes, and the kids were very satisfied. We were also able to freely take videos and photos, and of course, we could purchase the snapshots and image data taken by the staff. I thought it was great that the program was designed specifically for the kids, focusing on their perspective. Both of my children agreed that the most fun part of our trip to the Big Island was the Dolphin Quest! We truly had a wonderful time.
始まる前に、海に生物についてレクチャーがあります。簡単な英語でインストラクターさんが説明している様子でしたが、英語にそれほどなじめていない小2と年長なので、けっこうポカンとしていました。もう少しゆっくりとした口調で、絵本とか何か見せながらの説明であれば、なお良かったと思います。なんとか、その時間をやり過ごし、いざドルフィンラグーンへ。いろいろなふれあいのパターンをしてくれて本当にお利口なイルカでした。お腹や顔、胸ヒレ、尾ビレとタッチができ、それぞれの子供のベストショットを狙って、カメラマンもスタンバイ。20分以上、十分に楽しむことができ、子供たちも大満足でした。その様子は、ビデオやカメラで自由に撮ることもできましたし、もちろん撮ってもらったスナップ写真や画像データの購入もできました。子供たちだけのグループで、子供目線でのプログラムが良かったと思います。二人の「ハワイ島旅行で1番の楽しかったこと♪」が「ドルフィン・クエスト♪」で一致!本当に素敵な時間を過ごすことができました。
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| Packages: | イルカに触る!キッズクエスト<浅瀬/20分> |
| Attended as: | Families |
| Posted on: | 2019/07/29 |
| Activity Date: | 2019/07/21 |
Reviewed by: toshi
I chose the King Kamehameha Hotel because I wanted to see the show.
We were supposed to gather at 5:30, but by 5:00, there was a long line at the meeting place.
We sit in the order we lined up for the seats in the show venue.
We go to the grassy area to get dinner and drinks in order.
The venue is very close to the ocean, near the home of King Kamehameha. The breeze was refreshing.
◎本ショーを見学したくて、キングカメハメハホテルを選択しました。
◎五時半集合でしたが、5時には集合場所が、長蛇の列でした。
◎並んだ順番に、基本 ショー会場の席に座ります。
◎芝生エリアに、夕食と飲み物を、順番にとりに行きます。
◎会場は海が直ぐ近くで、カメハメハ王の家の近く。風が清々しかったです。
| Rating: | |
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| Attended as: | Couples |
| Posted on: | 2019/07/28 |
| Activity Date: | 2019/07/02 |
Reviewed by: わたりん
Staying at Royal Kona was very convenient. I lined up early after reading the reviews and was able to get a spot relatively close to the front. As it started, the sunset was beautiful, and I was captivated by the stunning view. The meal was served in a way where we went to get it in order of seating, so it wasn't too crowded. The taste was good as well. The song "Number One Day of Christmas" was amusing and stuck in my head, and my family and I found ourselves humming it.
ロイヤルコナに泊まっていたので、とても便利でした。クチコミを見て早めに並び、わりと前の方で見ることができました。
始まる頃に夕日が沈み、素晴らしい景色にうっとり。
食事は座席順に取りに行く形でしたのでそれほど混むこともなかったです。
味も良かったですよ。
ナンバーワンデイオブクリスマスの歌が面白くて、耳に残り、家族で口ずさんでました。
| Rating: | |
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| Attended as: | Families |
| Posted on: | 2019/07/27 |
| Activity Date: | 2018/12/21 |
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マハロ・ヌイ(ありがとうございます)!レビューと素晴らしい写真を送っていただき、感謝しています!すごいですね、パイロットクジラ!なんて素晴らしい体験でしょう。次回ビッグアイランドにいらっしゃる際には、ぜひお会いできることを願っています!私たちの冒険をInstagramとFacebookでフォローしてくださいね。#dolphindiscoverieshi
Mahalo nui for taking the time to send us a review and your photos!! They are amazing! Wow Pilot Whales!!! What an experience. We hope to see you on your next visit to the Big Island!! Follow our adventures on Instagram and Facebook #dolphindiscoverieshi