Reviewed by: Vanya Kelai
We enjoyed this activity very much. We were the only ones on the boat so we had a very personal tour.
| Rating: | |
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| Packages: | Waikoloa Glass Bottom Boat Cruise |
| Attended as: | Families with Young Children |
| Posted on: | 2019/09/04 |
| Activity Date: | 2019/08/31 |
Reviewed by: さばお
I was able to swim with many dolphins. According to the guide, there are days when you can only see a few, so I think I was lucky. However, I believe it was thanks to the guide's efforts in finding the right spots to see the dolphins. It became a wonderful memory. Thank you very much.
沢山のイルカと泳ぐ事ができました。
ガイドさん曰く、数頭しか会えない日もあるとの事で、運が良かったのだと思います。
でも、イルカに会えるポイントをしっかり探して下さったお陰だと思います。
とても良い思い出になりました。有難うございます。
| Rating: | |
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| Packages: | 送迎付きプラン |
| Attended as: | Couples |
| Posted on: | 2019/09/04 |
| Activity Date: | 2019/09/01 |
Reviewed by: ちえみん
I had no experience with snorkeling, but I was taught how to swim. Additionally, the instructor pulled me along to where the dolphins were swimming. I'm really grateful for that.
シュノーケリングの経験も無かったのですが、泳ぎ方から教えてもらいました。また、インストラクターの方がイルカが泳いでいるところまで、引っ張って連れて泳いでくれました。本当に感謝です。
| Rating: | |
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| Packages: | 送迎付きプラン |
| Attended as: | Families |
| Posted on: | 2019/09/03 |
| Activity Date: | 2019/08/31 |
Reviewed by: mirai
In the past, when I participated in a tour to swim with wild dolphins in Japan, they didn't come very close to me, but this time, dolphins came right in front of me!! Within about three minutes of departure, dolphins were swimming next to the boat. We quickly arrived at the pod and were able to swim with many dolphins. I was truly moved to see so many dolphins swimming right in front of me!! The guide also mentioned that we were lucky today, and we were able to enjoy snorkeling without moving around too much in the boat! At one point, Daisuke was swimming with the dolphins too, and he dove in so quickly, it was like he was a dolphin! I made sure to engrave the experience in my memory, but I later thought it would have been great to rent a GoPro to look back on it. The weather was also favorable, making it a wonderful memory. This tour allows you to arrive at the spot before other tour boats, so you can be the first to swim with the dolphins! Since it finishes in the morning, I was able to join the Mauna Kea tour in the afternoon, making for a fulfilling day. Next time, I want to participate again with a GoPro rental!
過去に一度日本で野生のイルカと泳ぐツアーに参加した時は、
あまり近づいてくれませんでしたが、今回は目の前にイルカがきてくれました!!
出発してから3分も経たないくらいで、ボート横にイルカが泳いでいました。
すぐに群れのところに到着し、たくさんのイルカと一緒に泳ぐことができました。目の前でたくさんのイルカが泳いでいるのを見れて、本当に感動しました!!
ガイドさんも今日はラッキーと仰っていましたが、あまりボートで移動することなく、シュノーケリングを楽しむことができました!
途中だいすけさんも一緒にイルカと泳いでいましたが、あっという間に潜っていてまるでイルカのようでした!
しっかり目に焼き付けましたが、後から見返せるようにGoProレンタルをすればよかったなと思いました。
天候にも恵まれ、良い思い出になりました。
このツアーでは、他のツアーの船が来る前に、ポイントに到着できるので、一番乗りでイルカと泳ぐことができるそうです!
午前中で終わるので、午後からはマウナケアツアーに参加でき、充実した1日になりました。
次回はGoProレンタルでまた参加したいです!
| Rating: | |
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| Attended as: | Friends |
| Posted on: | 2019/09/02 |
Reviewed by: Anolani
There were few Japanese people, and many locals... The show that starts with the entrance of Kamehameha was quite good. It wasn't very large, but it was compactly organized, and we could see well. The food was Hawaiian, and it was delicious. The show featured hula dances that told the story of humans being born from taro, hula dedicated to Kamehameha, and hula from various islands like Tahiti and New Zealand... all were skillful and full of highlights. I highly recommend this luau when visiting the Big Island.
日本人が少なくて、地元の方多し。。。カメハメハの入場から始まるショーはなかなかよいです。そんなに広くありませんでしたが、コンパクトにまとまっており、よく見れました。食事もハワイアンフードでしたが、おいしかったです。ショーもタロイモから人間が生まれ、カメハメハに捧げるフラ、そしてタヒチ、ニュージー等々の各諸島のフラ、、どれも上手で見どころ満点でした。ハワイ島の際はぜひおすすめしたいルアウです。
| Rating: | |
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| Attended as: | Families |
| Posted on: | 2019/09/02 |
| Activity Date: | 2019/08/18 |
Reviewed by: Akemi
Since it was introduced on TV, I had been looking forward to meeting the manta rays. I had some concerns about whether I could participate on the day of the tour because I heard from other tour guides that the boat was broken, but the boat they arranged for us was a hand-me-down from the navy? It was cool! (The boat, that is!). It's a shame I didn't take any pictures.
The weather was decent on the day, and we were able to enjoy the sunset over the sea. Since it gets cold at night, I rented a wetsuit for $10. That was the right choice. I was able to enjoy myself without feeling cold. The guide adjusted the snorkeling gear to fit each individual and provided a proper explanation on how to wear it.
I felt great floating in the sea while watching the fantastic manta rays and fish. The guide kept encouraging the other participants to raise their legs to attract the manta rays, and he quickly noticed when my husband started feeling unwell and took care of him.
Because we were scattering bait in the water, in the end, two manta rays took turns opening their mouths and spinning around. They performed a somersault right in front of the kids, which was very exciting. It was just like what we saw on TV! On the way back, I definitely felt the cold. I'm glad I brought a bath towel. The warm cocoa after getting off the boat was very delicious. Thank you very much. Mahalo♪
Brett, Jason, thank you~★
テレビで紹介されて以来、マンタに会えることを楽しみにしていました。
他のツアーガイドさんからボートが故障していると聞いていたので当日まで参加できるのかという思いがありましたが、代わりに手配してくれたボートは海軍のお下がり?でした。かっこよかったです。(ボートが!)。写真を撮ってこなかったのが残念。
当日は天気もまずまず海からのサンセットも鑑賞できました。夜になると冷えるからということでウェットスーツ(10ドル)を借りました。正解でした。寒さを感じずに楽しめました。
シュノーケルセットは個人に合うようにガイドさんが調節してくれます。つけ方もきちんとレクチャーしてくれました。
私は海にプカプカ浮きながら幻想的なマンタや魚を見れてとても気持ちよかったです。
ガイドさんが、マンタが来やすいように足を上げてね~、と終始他の参加者に声をかけてくれたし、
途中夫が気分が悪くなったのもいち早く気づいていただき、対処をしてくれました。
海に撒き餌(?!)をする形となったせいか、最後はマンタ2枚がかわるがわる口を開けて回転してくれました。
子供の目の前で宙返りを見せてくれたので大興奮でした。ほんとにテレビで見た通りだったね!と。
帰りのボートはさすがに寒さを感じました。バスタオルを持って行って良かったです。
ボートを降りてからの暖かいココアがとても美味しかったです。
ありがとうございました。マハロ♪
ブレッド、ジェイソン、ありがとう~★
| Rating: | |
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| Packages: | 送迎付きプラン |
| Attended as: | Families |
| Posted on: | 2019/09/02 |
| Activity Date: | 2019/08/18 |
Reviewed by: ミッキー
My 4-year-old son and my husband participated. My husband seemed to enjoy it more than my son. It was also nice that there were staff members who could speak a little Japanese.
4歳の息子と旦那が参加しました。
息子よりも旦那の方が楽しそうでした。
日本語を少し話せるスタッフが対応してくれたのも良かったです。
| Rating: | |
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| Packages: | イルカに触る!キッズクエスト<浅瀬/20分> |
| Attended as: | Families with Young Children |
| Posted on: | 2019/08/31 |
| Activity Date: | 2019/08/10 |
Reviewed by: ジョンココ
Last year, I had my first experience and it was so much fun, so I relied on you again this year.
This time, I planned to go snorkeling on the Big Island, so I prepared my gear and came. Kayaking allowed me to feel the sensation of being surrounded by the blue sea and blue sky even more than last year. It was really enjoyable.
I was also able to enjoy snorkeling with more ease than last year.
Once again, I really appreciated the guidance from Noni. Thank you very much.
The snorkeling spots you recommended were amazing!! I went to the beach every day.
This year, I thoroughly enjoyed a relaxing vacation on the Big Island with the beach, pool, naps, and reading (with a beer occasionally).
I look forward to next year as well.
昨年、初体験してとても楽しかったので、今年もお世話になりました。
今回はハワイ島でのシュノーケリングも予定していたので、装備も揃えて伺いました。カヤックは、青い海と青い空に包まれるような感覚を、今年は昨年以上に体感できました。ほんとに楽しかったです。
シュノーケリングでも昨年より、余裕を持って楽しむことができました。
昨年に引き続き、ガイドのノニさんにはほんとにお世話になりました。
ありがとうございました。
また教えていただいたシュノーケリングスポットも最高!!
連日でビーチに通いました。
今年はビーチ、プール、昼寝、読書(たまにビール)と、
のんびりしたハワイ島の休暇を満喫しました。
来年もよろしくお願いいたします。
| Rating: | |
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| Packages: | 早朝プラン |
| Attended as: | Couples |
| Posted on: | 2019/08/31 |
| Activity Date: | 2019/08/26 |
Reviewed by: 黒猫ジジ
We participated as a family of three: my 7-year-old son, my 11-year-old son, and their father. The price was high, so their mother decided not to join... but since she could film from the observation area, it turned out to be better for her not to participate!
We started with a 15-minute lecture about dolphins at the learning center, and then we went to the pool. They provided life jackets and goggles. There were two families of three, making a total of six people in our group. There were a few times we had to wait, but overall, we spent about 30 minutes in the pool, which was longer than we expected, and the kids were satisfied.
Compared to snorkeling tours to see wild dolphins, I think the price is indeed high. We were able to take a lot of photos, but the cost for purchasing the data was $55 for two photos and $155 for all, which is quite expensive. However, I felt it was a good choice since I was scared to take small children out into the ocean.
7歳、11歳の息子と父親、3人で参加しました。
料金が高かったので、母は参加を断念…でも見学スペースから動画の撮影ができたので、記録係としてはかえって参加しなくてよかったです!
はじめにラーニングセンターで15分ほどイルカについてのレクチャーを受け、その後プールへ。
ライフジャケットとゴーグルは貸してもらえます。
3人家族×2組の6人が同じグループでした。
途中、待たされる時間などがちょくちょくありましたが、プールに入ってから帰ってくるまで30分くらいと思っていたより長く、子供達も満足していました。
野生のイルカを見るシュノーケリングツアーと比べるとやはり値段は高いなと思います。写真もたくさん撮ってもらえましたが、データ購入代は2枚で55ドル、全部購入で155ドルと、結構な高額です。
ただ小さな子供を沖に出すのは怖かったので、こちらを選んで良かったと思います。
| Rating: | |
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| Packages: | イルカと泳ぐ!エンカウンター<シュノーケリング付き/30分> |
| Attended as: | Families |
| Posted on: | 2019/08/30 |
| Activity Date: | 2019/08/01 |
Reviewed by: Sapphire
On the day of the tour, it seemed that the previous group had a hard time finding the dolphins and returned late. This meant that the tour was dedicated to ensuring we would meet the dolphins. In fact, our captain was determined to find them for us. About an hour after leaving the port, we spotted the dolphins! I could only do a flutter kick, but our guide, Aki, held my hand and encouraged me, saying, "Look down! Relax!" while we snorkeled. I was able to see a pod of dolphins up close! Of course, it’s different from seeing them in an aquarium! We continued to dive three more times while chasing the pod of dolphins. The captain made sure that all participants got to see and enjoy the dolphins. His dedication to ensuring everyone was satisfied was incredible! The only regret I have is that I participated without cash, so I couldn’t give a tip. I truly regret that. Thank you to Captain Noda and Aki, who guided me to see the dolphins! Aki is very knowledgeable about coffee. On the way back to the port, we stopped by a coffee shop, and the Kona coffee was truly delicious and not sour at all! This was also a wonderful experience from participating in the tour.
当日、前の時間帯のグループがイルカになかなか会えず戻ってくるのが遅れているようでした。…ということは、イルカに会えるまでがんばってくれるツアーということ。実際、私たちのグループにも船長が執念でイルカを探してくれました。港を出て一時間ほどで目指すイルカたちが!私はバタ足しか出来ません。が、ガイドのアキさんが手を引いてくれて、「下を見て!力を抜いて!」と激励されながら、シュノーケリング。しっかりとイルカの群れを見ました!当然ですが、水族館で見るのとは違います!その後もイルカの群れを追いかけながらさらに三回ほど潜水。参加者全員がしっかりとイルカに会い満喫するまで船を走らせてくれました。全員が満足を感じるようにという執念?がハンパじゃありません!心残りは、現金を持たずに参加したのでチップをお渡しできなかったこと。ほんとうにそれがめちゃくちゃ心残りです。船長の縄田さん、手を引いてイルカに会わせてくれたアキさん、ありがとうございました!アキさんは、コーヒーにめちゃくちゃ詳しいです。港に向かう途中でコーヒー屋さんに寄ってもらいましたが、ほんとうに美味しいコナのコーヒーは酸っぱくない!これもこのツアー参加の素敵な体験です。
| Rating: | |
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| Packages: | 送迎付きプラン |
| Attended as: | Families |
| Posted on: | 2019/08/30 |
| Activity Date: | 2019/08/26 |
Reviewed by: Satomi
This trip to Hawaii was a long-awaited three-generation family vacation. To fulfill my 9-year-old niece's wish to swim with dolphins, we decided to participate as a family. Our family tends to be more indoorsy, and with many of us not being able to swim, we were able to enjoy ourselves safely thanks to the kind and friendly Nao and the handsome and fun Rei, who provided us with constant support. The sea conditions were terrible, and participants from other tour companies likely wouldn’t have seen any dolphins, but thanks to Nao, Rei, and the captain's persistence, we encountered a large pod of dolphins! They made our dream of swimming with dolphins come true, creating a lifelong memory. My niece was also very satisfied.
The driver, Mr. Nawata, was from Fukuoka like us, and we had a great time chatting about our hometown, making it enjoyable from start to finish! Mr. Nawata and Rei were just as handsome as they were described (laughs).
Thank you so much for the best dolphin tour! I definitely want to ask Aloha Kona Tours for help again next time!
今回のハワイ旅行は、念願の3世代旅行でした。イルカと泳ぎたい!という9歳の姪の希望を叶えるために、家族で参加を決めました。インドア派な我が家...泳げない人も多数いる中、優しくて気さくななおさんとイケメンで楽しいレイさんが付きっきりでサポートしてくださり、安心して楽しむことができました。他のツアー会社の参加者は、きっとイルカに会えなかっただろうという最悪な海のコンディションでしたが、なおさん、レイさん、船長さんが粘ってくれたおかげで、イルカの大群と遭遇!イルカたちと一緒に泳ぐ夢を叶えていただき、一生の思い出となりました(^^)姪も大満足でした。
今回送迎してくださった縄田さんは、同じ福岡出身で、地元話でとても盛り上がり最初から最後まで楽しかったです!
縄田さん、レイさんはお話通りイケメンでしたよ(笑)
最高のイルカツアー、本当にありがとうございました❤︎次回もまた、必ずアロハコナツアーズさんにお願いしたいです!
| Rating: | |
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| Packages: | 送迎付きプラン |
| Attended as: | Families |
| Posted on: | 2019/08/26 |
| Activity Date: | 2019/08/20 |
Reviewed by: TTTT
Today, there were six Japanese participants, one of whom was an 11-year-old girl. After listening to various explanations, everyone put on wetsuits, and I, being a bit nervous, also wore a life jacket. We set off to our destination on the cruiser!
"The waves are high today," they said, and we experienced quite a bit of rocking and splashes. "It looks like it's raining around the point," I thought we might be unlucky, but then I saw a rainbow in the left front. As I was delighted by that rainbow, I noticed another one behind us. And behind us was a beautiful sunset.
Thanks to that situation, we saw a large semi-circular rainbow. On top of that, it was a double rainbow! I was very satisfied with this cruising experience, which allowed us to enjoy a 360-degree view while getting splashed, even more than a regular sunset cruise.
When we arrived at the point, we put on our snorkels. Following my husband, I jumped in, but my snorkel came off due to an accident. However, the staff calmed me down, saying, "There's no need to panic. I'll help you put it back on."
As we reached the point, we were amazed to see a manta ray almost immediately. "Wow, that's amazing!" I exclaimed, and then two manta rays rolled up towards us from the seabed, circling just inches away with their mouths wide open—I could even see inside their mouths.
For someone like me, who gets nervous easily, it was quite a shock. But each time, they reassured me with, "A manta is coming!" "You're okay!" "Just relax and float!" This guidance helped me stay calm and enjoy the experience.
The plankton, larval crustaceans, and swimming fish were sparkling beautifully thanks to the lighting. It was truly a precious experience.
With attentive service throughout, the cruiser driver offered me sparkling water since I was feeling a bit seasick. Even though I was in a wetsuit, I still felt quite cold. The hot chocolate made by the staff after we returned warmed both my heart and body. It became a wonderful memory of Hawaii! ☆*:.。. o(≧▽≦)o .。.:*☆
本日の日本人参加者は6人。うち1人は11歳の女の子。
諸説明を聞き、全員ウエットスーツを着用し、ビビリの私は、ライフジャケットもつけました。
クルーザーで目的地へ発進❗️
「今日は波が高いですね」ということで大きく揺れつつ、波しぶきもしっかり浴びました。
「ポイント辺り、雨降っていそうですね」ということで、あー私たちついてないのかなーーーと思っっていると、左前方に虹が。その虹に大喜びしてると、左後方にも虹が。そして、背後には美しいサンセットが。
そんなシチュエーションのおかげで、半円の大きな虹が見えました。その上、二重に!ダブルレインボーになりました。
普通のサンセットクルーズより、波しぶきを浴びながら360度見渡せるこのクルージングだけでも、大満足❣️でした。
ポイントに着き、シュノーケル装着。主人に続いてドボンと飛び込むとーシュノーケルが外れるアクシデント。でも、スタッフさんが「焦らなくて大丈夫。つけてあげるから」と落ち着かせてくれました。
ポイントに行くと、驚くほど直ぐにマンタが(´⊙ω⊙`)。あー凄い!と喜んでいると、2匹のマンタが、海底より私たちに向かってローリングアップ。大きな口を開けてーーースレスレを旋回。口の中まで見えました。
ビビリの私には、強すぎる衝撃でした。でも、その都度、「マンタ来ますよー」「大丈夫ですよー」「力を抜いて浮いていてくださいねー」と的確に声をかけていただいて、落ち着いて、楽しむことができました。
海中のプランクトンー甲殻類の幼生等や、泳ぎ回るサカナ等、照明のお陰でキラキラしてよく見えました。本当に貴重な体験でした。
すべてに丁寧な対応で、船酔い気味の私に、クルーザーの運転手さんは炭酸水をくださいました。ウエットスーツ着てたけど、それでもとっても冷えました。帰着後に頂いた、スタッフさん手作りのホットチョコレートは、心も身体も温まりました。ハワイのとっても良い思いでになりました
。☆*:.。. o(≧▽≦)o .。.:*☆。
It was lucky to be able to see both the rainbow and the sunset. I'm very happy that you were able to create such wonderful memories. Mahalo!
虹とサンセットをどちらも観れるのはラッキーでしたね。
素敵な思い出にしていただけてとても嬉しいです。
Mahalo!
| Rating: | |
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| Packages: | 送迎なしプラン |
| Attended as: | Couples |
| Posted on: | 2019/08/25 |
| Activity Date: | 2019/08/22 |
Reviewed by: terumi
The manta ray came close enough to reach out and touch! I was so thrilled to see it even rolling! I should have brought my GoPro...
手が届きそうな距離までマンタが来てくれました!
ローリングまで見せてくれて感激です!!
GoPro持って行けばよかった……
The manta ray rolling is very impressive when viewed up close. Please be sure to bring a GoPro next time you join us! Mahalo.
マンタのローリングは近くてみるととても迫力あります。
次回ご参加時にはぜひGo proお持ちください!
Mahalo
| Rating: | |
|---|---|
| Packages: | 送迎付きプラン |
| Attended as: | Couples |
| Posted on: | 2019/08/25 |
| Activity Date: | 2019/08/10 |
Reviewed by: JYJ
My 7-year-old son was also very excited.
The atmosphere was great as we went through nature.
The feeling of heading towards the vast ocean at the end was wonderful.
7歳の息子も大興奮でした。
自然の中を行くので雰囲気もよく良かったです。
最後は大海原に向かう感じがとても良かったです。
| Rating: | |
|---|---|
| Packages: | ジップライン |
| Attended as: | Families with Young Children |
| Posted on: | 2019/08/24 |
| Activity Date: | 2019/08/22 |
Reviewed by: samotako
I was led by guides who never forgot their respect for dolphins on a small group tour, and even though I can't swim, I was able to encounter a pod of dolphins twice! My daughter seemed truly moved by the pod and managed to dive during all six of her attempts, seeing not only dolphins but also a large school of mackerel. My son, who usually doesn't get seasick, ended up feeling nauseous on the boat. It might have been because he wasn't used to the wetsuit. Additionally, wearing a rash guard might have been constricting for him. Even the experienced guides mentioned that they feel seasick when wearing a wetsuit, so for those who can swim, it might be better to keep things light.
少人数のツアーでイルカに対するリスペクトを忘れない姿勢のガイドさん達にリードしてもらい、泳げない私でも2度ほどイルカの群れに出会えました!
娘はイルカの群れに本当に感動したようで、6回ほどのチャレンジ全て潜り、イルカの他アジの大群なども見たようです。
息子は普段酔うタイプではないのですが、船酔いしてしまいました。ウエットスーツが慣れなかったせいもあるかもしれません。更にラッシュガードも着ていたのが体を締め付けていたのかも。
慣れてるガイドの方でもウエットスーツを着ると酔うとおっしゃってたので、泳げる方は、身軽にした方がいいかもです。
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| Packages: | 送迎付きプラン |
| Attended as: | Families |
| Posted on: | 2019/08/24 |
| Activity Date: | 2019/08/22 |
Reviewed by: りえこ
The fire dance was the only good part.
However, there were very few drink options for the all-you-can-drink, and it took an astonishing amount of time to reach the buffet. Everyone entered early, so it felt like we wasted hours. (Originally, the meal was supposed to start an hour after the drinks, but there were delays and waiting in line.) This was surprising to the point that it couldn't just be brushed off as "because it's overseas."
The crowd was mostly Americans, and everyone seemed to be waiting reluctantly. An American lady next to me shouted, "I'm hungry!"
I went with my husband at the end of July, and since it was a venue that could hold hundreds of people, we left with a wry smile, thinking they must be making quite a profit. The seats I bought were $100 per person. The reviews were quite good, so it was baffling.
ファイヤーダンスのみ良かったです。
ただ、飲み放題の種類も少なく、ビュッフェにたどり着くまで、恐ろしく時間がかかりました。皆さん前もって早めに入るので、何時間も無駄にした感じでした。(もともと食事は飲み物のあと、一時間後開始ですが、遅れや順番待ちもあり)
こればかりは、「海外だから、、」ですまされないレベルで驚きました。
満席の客層はほぼアメリカ人でしたが、皆仕方なく待っているといった感じでした。横のアメリカ人のおばさまは、「アイムハングリー!」と叫んでいました。
7月末に主人と行きましたが、何百人も入る開場なので、相当の儲けだね~と苦笑いしながら帰ってきました。私が買った席は1人100ドルでした。口コミはなかなか良かったので、意味不明でした。
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| Attended as: | Couples |
| Posted on: | 2019/08/24 |
| Activity Date: | 2019/07/29 |
Reviewed by: ハワイ島好きなmasa
From the pre-show to the main event, the host uniquely kept things interesting and it was very entertaining. The luau show at Hilton was the best in terms of venue size, stage size, and the host's skills. The dancers in the luau show seem to rotate among the hotels, as I have seen them in other shows as well...
プレショーから本番まで、司会の方がユニークに飽きさせずに進行して、とても面白かったです。ヒルトンのルアウショー は、会場の規模、舞台の大きさ、司会の技量等、一番良かったです。ルアウショー の踊る人たちは各ホテル持ち回りのようで、ほかのショーでも見かけましたが・・・・。
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| Packages: | スタンダードシート |
| Attended as: | Families |
| Posted on: | 2019/08/23 |
| Activity Date: | 2019/08/20 |
Reviewed by: あいう
It was the worst. First of all, the boat was probably over capacity. We were crammed in tightly, and those who couldn't sit had to sit on the steps. We were told to take off our flip-flops before getting on the boat. Those wearing water shoes were allowed to keep them on. For nearly 30 minutes, I was trying to avoid seasickness by staring into the distance in such a cramped space. When we arrived at the spot, we entered the water, but instead of swimming, we had to hold onto a rope and stay in a stretched-out position. (There was no space between us and the person next to us, so we were constantly bumping into each other.) Kicking our legs was prohibited. We had to maintain that position for about 50 minutes. It was really tough, and it got quite cold. I have experience with snorkeling and diving and was confident in my stamina, but this type of tour was a first for me, and I was quite exhausted.
Moreover, the descriptions stated things like "You can see mantas up close" and "First-timers will be well supported and feel safe!" and "The boat is comfortable," but the mantas didn't come close at all, there was no reassuring support, and a cramped boat with people so close together was anything but comfortable. It's understandable that mantas, being wild animals, might not show up, but it seemed like the divers below were trying to lure them in. However, the bubbles from their exhaled air kept rising towards us, making it impossible to see any mantas. I could only confirm the presence of a manta below with light about three times. After returning to the boat, someone ended up vomiting (which is understandable after maintaining that floating position for 50 minutes), but the tour staff aggressively washed the vomit away with water right at our feet. We almost ended up with "sympathy vomit," so we moved away from our seats. The vomit was not completely cleaned up, and there were remnants scattered at our feet. Later, we were told, "If you feel sick, please use this bucket." I think such information should have been communicated before departure. The person who vomited likely didn't have any instructions on where to go, which is why they ended up vomiting on the boat. I couldn't walk barefoot over the scattered vomit, so I had to stand instead of sitting. There was no consideration from the tour staff regarding this, and we ended up sitting on the hard ground on the way back. Although there were cushions on the seats, we endured about 30 minutes on the hard ground while being rocked by the rough waves. It was really tough.
To begin with, they packed us in over capacity, so there was no preparation for emergencies like this. Despite paying a good amount, we ended up sitting on the ground on the way back, which was just the worst. They mentioned that light snacks would be provided, but all we got were peanuts. The tour was from 5:30 PM to 9:00 PM, so I was expecting a simple dinner (like sandwiches or burgers), but peanuts... I was really frustrated with this tour despite paying a good amount. If they are going to provide details about the tour, they should specify what kind of viewing method it involves and that the light snacks are not a dinner, so we should eat beforehand. For those hoping to swim with mantas, please be careful, as that is not the case.
最悪だった。まずボートは恐らく定員オーバー。キツキツに詰められて、さらに座れない人は段差に座る羽目に。ビーチサンダルはボートに乗る前に脱ぐように言われます。海用シューズを履いていた人はそのままでOKでした。30分近く窮屈な中、船酔いしないように遠くを眺めてました。ポイントについて海に入りますが、泳ぐのではなく紐に捕まって蹴伸びの状態。(隣の人との間隔がないので常にぶつかってます)足をバタつかせるのは禁止。そのまま約50分キープする体制です。とにかくその体制はきついです。そしてかなり冷えます。シュノーケルやダイビングをよく体験していて体力には自信がありましたが、このような体制のツアーは初めてだったのでかなり疲れました。そして、記載されていた【マンタが手の届く程近くで見れる】や【初めての方もしっかりサポートで安心!】【船上も快適】など書いてありましたが、マンタが手の近くまで来ることもなく、安心のサポートもなく、あんな人と人が密着してる窮屈な船上が快適なわけありません。マンタは自然の動物なので、現れなかった。と言うのは仕方ないですが、ダイビングの人が下でマンタをおびき寄せてたみたいですが、その人たちが吐く空気の泡が私たちの方に上がってくるので全くマンタを見ることができませんでした。3回くらい下にいたマンタを光で確認できた程度。そして船に戻ってから吐いてしまった人がいて(流石に50分も浮いた状態をキープするのは気持ち悪くなるのでそれは仕方ないですが)その人のゲロを私たちの足元にツアーの人が水で勢いよく流してきました。貰いゲロをしそうだったので私たちは席から離れました。ゲロは完全に処理されず、足元には流れきれなかったものがあちこちに。そしてあとから「気持ち悪い人はこのバケツに吐いてください」と。そういうのは出発前に伝えるべきだったと思う。吐いた人もそのような説明がなく、どこに吐いていいかわからなくて、船の上に吐いてしまったのだと思う。そして散らばったゲロの上を裸足で歩くのはさすがに私にはできなかったので、座る場所を奪われ立っていました。それに対してツアーの人たちの配慮がなく、私たちは地べたに座って帰りました。イスにはクッションが敷いてありますが、私たちは硬い地べたの上で荒波に揺られながら約30分間も耐えていました。本当にきつかったです。そもそも定員オーバーで人を詰め込んでいるから、万が一のこういう時の備えがない。いい金額を払っているのにもかかわらず、帰りは地べたに座る羽目なんて最悪すぎました。そして軽食が出ると書いてありますが、出してきたのはピーナッツ。17:30〜21:00までのツアーだったので、簡単な夜ご飯(サンドイッチやハンバーガー系のもの)が配られるのを期待していましたが、ピーナッツって、、、って思いました。とにかくいい金額を払っているのに、このツアーにはイライラしかしませんでした。ツアーの詳細を記載するなら、どのような見学方法なのかとか、軽食は夕食ではないから済ませて来いなど書いておくべきだと思います。マンタと一緒に泳げると思って参加を希望している人は、そうではないので気をつけてください。
Thank you for your valuable feedback.
While there was no fact of exceeding the boat's capacity, it seems that due to the safety measures for the night snorkeling, not allowing guests to sit on the outer tube part of the boat inevitably made it feel cramped. I sincerely apologize for any inconvenience this may have caused. In response to your comments, we will consider lowering the tour capacity below the boat's regulated limit.
I also deeply apologize for not adequately addressing the needs of those who felt unwell. We will ensure to provide guidance to everyone at the beginning of the tour moving forward.
Regarding the refreshments on board, guests are able to choose from a selection of juice, chips, and cereal bars. However, as you pointed out, the term "light snacks" could lead to misunderstandings, so we will revise the wording on our website.
Additionally, while we do inform guests about the necessity of raising their legs during the pre-briefing, it may not always be the most comfortable position. Although it was a requirement for swimming with wild mantas, if our guides had checked in more frequently on guests' conditions, it might have allowed for a more enjoyable night snorkeling experience. I apologize for the lack of consideration.
We take your candid feedback seriously and will strive to make our tours more comfortable for everyone in the future. Thank you very much for your valuable time.
貴重なご意見をいただきありがとうございます。
船の規定の定員オーバーであったという事実はございませんが、ナイトシュノーケルということで安全にご移動いただくため船の外のチューブ部分に座らないようにすると、必然的にお船が窮屈な状態になってしまったようです。ご不便な思いを強いてしまい大変失礼致しました。お客様のご意見を受け、ツアーの定員を船の規定の定員より下げることを検討致します。
また、気分を悪くなされた方へのご対応が至らず大変申し訳御座いませんでした。今後はツアーの始めに皆様にご案内させていただくように致します。
船上でのお召し物については、ジュースに加えチップスとシリアルバーのボックスからお好きなものを選んでいただいておりますが、お客様の仰られる通り、「軽食」という記載では誤解を招きかねないため、サイト上での記載を改めさせて頂きます。
また、事前のブリーフィングで足を上げる体制の必要性についてもご案内はさせていただいておりますが、楽な姿勢かと言われると必ずしもそうではないかと思います。野生のマンタと泳ぐために必要な条件であったとはいえ、もう少しガイドが頻繁にお客様の体調やコンディションについてお声掛けをできていれば快適にナイトシュノーケリングをお楽しみいただけたかもしれません。配慮が足りず失礼致しました。
お客様の率直なご意見を真摯に受け止め、今後皆様により快適に楽しんでいただけるツアーになるよう精進してまいります。貴重なお時間をいただき、誠にありがとうございました。
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| Packages: | 送迎なしプラン |
| Attended as: | Friends |
| Posted on: | 2019/08/22 |
| Activity Date: | 2019/08/20 |
Reviewed by: 旅人初心者
I understand that it's nature and you can't control it, but honestly, I was expecting to see a bit more, so I felt a bit unsatisfied. We floated on the surface for over 40 minutes, catching sight of a manta ray three times at the edge of our vision, and towards the end, one manta passed quite far below our group. We were so disappointed with the lack of sightings that when we finally saw one, we were like, "Wow!"
The guide was very considerate and polite, which was great. I want to improve my luck with manta rays and try again. There was a little girl, around elementary school age, in our group who started to cry from the cold halfway through. The night sea can be tough for small children.
Also, I think it's a good idea to prepare tips for the local staff. After returning to the port, the guide mentioned, "If you'd like to give something to the driver," and some people were caught off guard. It's not something you have to do, but being able to do this smoothly feels smart. On the day, you will be taken care of by about three to four people, including the guide, the boat driver, and the shuttle staff, so I recommend it.
自然の生きもの相手なのでしょうがないと分かってはいるものの、正直もう少し見られるかと思っていたので物足りない感。
40分以上海面を漂って、視界の端にマンタをとらえること3回、終わり頃に1度だけ自分たちのグループの下(かなり下)をマンタが通過していきました。あまりに見られなかったので、そのときには「おおっ!」となりましたが…。
ガイドさんは気遣いのある丁寧な方でとても良かったです。自分のマンタ運を高めて、またチャレンジしたいです。
一緒のグループで参加されていた小学生くらいのお嬢さんが、途中から寒い寒いと半泣き状態でした。夜の海は小さいお子さんにはつらいかもしれません。
また、現地スタッフさんへのチップをご用意されておくと良いかと思います。帰港後ガイドさんに「運転手さんに良かったら」と言われ、あわてている方も。必ず渡すべきものではありませんが、こういうのがすっとできるとスマートな気がします。ガイドさん、船の運転手さん、送迎のお兄さんなど、当日は3〜4名の方にお世話になりますので、ぜひ。
ALOHA!! Thank you for participating in Manta University this time. Unfortunately, we weren't able to see many wild mantas, but please do come again next time. All of our staff are looking forward to your visit. MAHALO!!
ALOHA!! この度はマンタ大学にご参加いただきありがとうございました。残念ながら今回は野生のマンタをあまりご覧いただくことができませんでしたが、またの機会に是非いらしてくださいね。スタッフ一同お待ちしております、MAHALO!!
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| Packages: | 送迎付きプラン |
| Attended as: | Solo Travelers |
| Posted on: | 2019/08/20 |
| Activity Date: | 2019/08/17 |
Reviewed by: Mbowma
Wonderful time. Had Kevin and Andre as our guides. They were wonderful and knowledgeable about the area. We were in very good hands. I didn’t listen and left my Apple Watch on when cliff jumping and sure enough it came off. I was sad but it was really my own fault. Kevin took pity on me and was able to find it!! Absolutely above and beyond what I would have expected. Great excursion, lots of fish, fun facts. We felt safe and well looked after the whole time. 10/10 would recommend.
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| Packages: | Dolphin Watch Kayak & Snorkel Sea Cave Tour [4 hours] |
| Attended as: | Couples |
| Posted on: | 2019/08/20 |
| Activity Date: | 2019/08/16 |
Reviewed by: 旅人初心者
On the day, it was quite difficult to find dolphins. The guide communicated with other boats and made every effort to search for them. As a result, we were able to see a rare bottlenose dolphin just in time, and I am grateful for that encounter.
However, it felt more like "seeing dolphins swimming underwater" rather than "swimming with dolphins." Also, when the search for dolphins takes a long time like this, there is hardly any time left to enjoy snorkeling. If you don't take that into consideration, you might feel a bit disappointed.
Additionally, I personally didn't have any tips prepared, which I regretted. While it's not something you have to pay, I think it's nice to give a little something to the guide and the boat driver who worked hard for us. It would be smart to prepare a tip in addition to the fee.
当日はなかなかイルカが見つからず…。ガイドさんが他の船と連絡を取り合い、心をつくして探してくださいました。結果、ぎりぎりのところで珍しいバンドウイルカが見られ、出会いに感謝です。
ただ、「イルカと泳ぐ」ではなく、「水中で泳いでいくイルカを見る」イメージになります。また、今回のようにイルカ探しの時間が長くなると、シュノーケルを楽しむ時間はほとんどありません。それらを了承しないと空振り感があるかも。
また、私的にはチップの用意がなく、しまったなぁという思いです。払わないといけないものではないですが、いろいろ考えて動いてくださったガイドさんや船の運転手さんにぜひ心付けを。代金とは別に、チップをご用意をされていくとスマートかと思います。
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| Packages: | 送迎付きプラン<1名様申し込み> |
| Attended as: | Solo Travelers |
| Posted on: | 2019/08/20 |
| Activity Date: | 2019/08/17 |
Reviewed by: CAZ
I was able to see one manta ray. I feel like if the briefing had been more thorough, I could have seen many more manta rays right in front of me. It's a shame.
マンタは1枚見れました。
グリーフィングをもっとしっかりやっていればもっとたくさんのマンタを目の前で見れた気がします。
残念です。
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| Packages: | 送迎付きプラン |
| Attended as: | Families |
| Posted on: | 2019/08/19 |
| Activity Date: | 2019/08/12 |
Reviewed by: のりこ
About 30 minutes before the gathering time, there were quite a few people in line, and in total, I think there were over 200 people at a glance. The buffet area was very small, and we had to go to each table to get our food. The taste was okay, but I didn't feel like going back for seconds. Beer and other drinks were all-you-can-drink.
The show itself was average, and it didn't really get the whole venue excited. From the poolside, depending on the room, you can see it better than being in the venue. Since we were staying at this hotel, I felt that it would have been sufficient to watch from the poolside.
集合時間の30分前には結構多くの人が並んでいて、最終的には軽く見ても200人以上はいたと思います。ビュッフェ会場はとても小さくて、テーブルごとに料理を取りに行かされました。味はまあまあでしたが、私はおかわりがほしいとは思いませんでした。ビールなどは飲み放題です。
ショーの内容は普通で、会場全体が盛り上がるというほどではありません。
プールサイドからも、部屋によっては会場にいるより、しっかり見ることができます。私達はこのホテルに泊まっていたので、申し訳ないですが、これならプールサイドからで十分だったなあと思いました。
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| Attended as: | Couples |
| Posted on: | 2019/08/17 |
Reviewed by: しゅん
I was really looking forward to the zip line.
I felt anxious participating since there were only English-speaking instructors, but my son was shocked to hear the other American participants and the instructors laughing and talking together. He heard someone say, "I'm a monkey from Japan, yay!" ... My son is 12 years old and understands a little English conversation. Fortunately, the female instructor was a bit considerate. It's very disappointing, but I have no words to express it.
ジップライン 大変楽しみにしていました。
英語のインストラクターしかいない事に不安を感じつつ参加しましたが、 英語を話せない日本人という事で、 参加している他のアメリカ人の参加者とインストラクターが話をして大笑いしている内容を聞いて息子がショック受けていました。 「 私は日本から来た猿ですウキウキ!」との発言をしている言葉を聞いて・・ 息子は12歳ですが英会話が少し解るのです。 女性のインストラクターが少し気を使って頂けたのが幸いでした。 非常に残念ですが 話す言葉がありません。
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| Packages: | ジップライン |
| Attended as: | Families |
| Posted on: | 2019/08/16 |
| Activity Date: | 2019/08/11 |
Reviewed by: かじかじ
This was my second time participating. Although only English is spoken, they responded politely even with my broken language, which made me feel at ease. My 6-year-old and 8-year-old had a blast sliding down the slide on the boat and jumping off the diving board. The hamburger lunch, with burgers grilled on the boat, was also fantastic. I will definitely participate again when I go to Hawaii Island.
今回は2回目の参加でした。英語しか通じないですが、片言でも丁寧に対応してくれて、安心して参加できます。6歳と8歳の子どもも船の滑り台から滑ったり、飛び込み台からジャンプしたりと大はしゃぎでした。船上で焼いてくれるハンバーガーをはさんでのハンバーガーの昼食も最高です。またハワイ島に行く時は参加します。
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| Packages: | 無料特典付き!8:30出港<シュノーケル2.5時間> |
| Attended as: | Families |
| Posted on: | 2019/08/16 |
| Activity Date: | 2019/08/12 |
Reviewed by: ほーりー
We participated with our 11-year-old child. The guide took the child's hand and helped with snorkeling, allowing us beginners to enjoy it as well. Since dolphin swimming can be suspended at any time due to regulations, I recommend experiencing it sooner rather than later.
11才の子どもも一緒に参加。ガイドの方が子供の手をとりシュノーケリングをしてくれたので、初心者の我々も楽しむことができました。ドルフィンスイムは法規制でいつ中止になってもおかしくないようなので、早めに体験しておくのがお薦めです。
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| Packages: | 送迎付きプラン |
| Attended as: | Families |
| Posted on: | 2019/08/14 |
| Activity Date: | 2019/08/11 |
Reviewed by: アッシー
It was a more authentic sea kayaking experience than I imagined, and the waves were quite large that day, making it a bit tough for my wife and our middle school son. However, personally, I enjoyed the tour as I was able to fully appreciate the nature of Hawaii Island. Also, be careful of getting sunburned.
想像以上に本格的なシーカヤックで当日は波も大きく、家内や中学生男子には少し辛い体験でしたが、個人的にはハワイ島の自然を漫喫出来て楽しいツアーでした。あと、全身日焼け注意。
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| Attended as: | Families |
| Posted on: | 2019/08/13 |
| Activity Date: | 2019/08/09 |
Reviewed by: ピーチママ
There were hardly any Japanese people, but all the staff were kind, and other customers were well-mannered, making it very comfortable. The cruise goes further than I expected, so I was really satisfied. The meals weren't particularly luxurious, but considering the price, they were sufficient. The live performance was very pleasant, and I'm really glad I participated.
日本人がほとんどいなかったのですが、スタッフが皆親切で、他のお客さんもマナーを守っていて、とても快適でした。思ったより遠くまでクルーズするので、本当に満足出来ます。
食事はそれ程豪華ではないですが、あの料金から考えたら充分かな?
生演奏もとても心地よく、参加して本当に良かったです。
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| Attended as: | Couples |
| Posted on: | 2019/08/12 |
| Activity Date: | 2019/08/08 |
Reviewed by: エイト
Since it’s nature, there are days when you might not see dolphins, but I was able to see them about three times! They were incredibly fast. Additionally, I also got to see a manta ray. My husband said he even heard the dolphins' voices.
Thank you, Nawata, Naoko, and Rei. Since I can’t swim, I was able to see the dolphins thanks to Naoko pulling me toward them. The breeze on the water felt so good. The time flew by. I also really enjoyed the stories about warriors and scary tales with Rei. By the way, Rei was quite handsome! I want to see whales too, so if I can go back to the Big Island, I would love to join this tour again.
自然相手なので日によってはイルカに会えないこともあるということでしたが、なんとか3回ほどイルカを見ることができました!すごいスピードでした。さらにマンタも見ることができました。夫はイルカの声も聞いたそうです。
なわたさん、ナオコさん、レイさんありがとうございました。泳げない私はナオコさんがイルカの方に引っ張って行ってくれたおかげでイルカを見ることができました。海上の風がとにかく気持ち良かったです。あっという間の時間でした。レイさんとの武将や怖い話もとても楽しかったです。とにかくレイさんがイケメンでした笑。クジラも見てみたいので、またハワイ島に行けたらこちらのツアーに参加したいです。
| Rating: | |
|---|---|
| Packages: | 送迎付きプラン |
| Attended as: | Couples |
| Posted on: | 2019/08/11 |
| Activity Date: | 2019/07/30 |
Reviewed by: えーちゃん
The show itself was good. I felt that the variety of dishes was a bit lacking, and there seemed to be a limited selection of drinks. I also thought the prices were a bit high.
ショー自体は良かったです。
料理の種類が少し物足りないのと、飲み物の種類が少なかった気がします。料金的に少し高かったように思います。
| Rating: | |
|---|---|
| Attended as: | Solo Travelers |
| Posted on: | 2019/08/11 |
| Activity Date: | 2019/08/06 |
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Reply from activity provider
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ALOHA!
Thank you for participating in the Manta University tour.
It was very lucky to see the wild manta rays performing flips right in front of us!
Please join us again when you come back to Hawaii.
MAHALO!
Dolphin Office
ALOHA!
この度はマンタ大学へのご参加ありがとうございました。
野生のマンタとのツアーなので、目の前で宙返りを見せてくれたのはとってもラッキー!!
またハワイへお越しの際はぜひご参加ください。
MAHALO!
イルカオフィス