All Reviews for Kid Friendly (Ages 5-7)

staff were great, boat not over crowded, facilities & service was terrific

I realized last year that I had never done a sunset cruise while in Hawaii on past trips. After booking one for the first time last year it will always be on the list of things to do, whales or not. It is so beautiful and peaceful.

We participated as a couple. My husband is a good swimmer and has experience with kayaking, but I can't swim and was a beginner with kayaking, so I was very scared at first. However, the guide kindly taught us in Japanese, which made me feel at ease. When I paddled on the left side, my body tilted to the left, and I capsized three times. For some reason, I ended up falling into the sea alone, which was actually quite funny. For snorkeling, they lent us a boogie board, so it was easy and enjoyable. There were plenty of fish, and even though I can't swim, I had a great time. My husband has poor eyesight, so he bought prescription swimming goggles in Japan and borrowed a snorkel from the guide to enjoy himself. There are no shower facilities. We changed at the restroom on the first floor of the Sheraton before heading home. The meeting point is a bit hard to find. While there were some inconveniences, the positives far outweighed them, and we were very satisfied.

夫婦で参加しました。主人は泳ぎも得意ですし、カヤックもやったことがありましたが、私は泳げませんし、カヤック初心者で最初はとても怖かったです。でも、ガイドさんが日本語で丁寧に教えてくださったので安心しました。カヤックは私が左側を漕ぐときに体が左側に傾くようで３回も転覆してしまいました。なぜか私１人が海に落ちてしまったこともありそれが、それがまた面白かったです。シュノーケリングはビートバンを貸してくださったので楽々でした。お魚もたくさんいて泳げない私でも十分楽しめました。主人は視力が弱いので、日本で度付の水泳用ゴーグルを購入していき、現地でガイドさんからスノーケルを借りて楽しんでいました。シャワーを浴びるところはありません。シェラトン１階のお手洗いをお借りして着替えて帰りました。待ち合わせ場所はわかりにくいです。不便なこともありますが、良かったことの方が大きくて大満足でした。

I was able to see manta rays safely!
Two large manta rays came right under the light, and I was so excited!
Their swirling movements were very beautiful.
I was surprised when the underside of the manta touched my hand; it felt rough.

Thank you, guide Masami.
I’m very satisfied to have seen the manta rays. It became a great memory!

(I took motion sickness medication, so I was fine on the boat.
The return boat can get chilly, so having a thicker bath towel is reassuring.)

無事にマンタに会えました！
2枚の大きなマンタが光りの真下に来てくれて、
ドキドキ大興奮‼️
クルクルと泳ぐ姿が、とてもキレイでした。
マンタのお腹部分が、私の手に触れてビックリしました。ザラっとしてました。

ガイドのマサミさん、ありがとうございました。
マンタに会えて大満足です。良い思い出になりました！

(酔い止めを飲んだので船酔大丈夫でした。
帰りのボートは冷えるので、厚めのバスタオルが
あると安心です)

The ship was larger than I expected. There was someone explaining over the speaker, but it was all in English, so I didn't understand it very well. There were hardly any Japanese guests. I was worried about seasickness, so I took some medication before heading out, but I didn't feel much rocking at all. I was able to see whales about four times, but of course, since we couldn't get too close, just watching from a distance lacked a bit of impact. However, being able to see them with the naked eye is only possible during this season, so I was really moved just to have had the chance to see them!

思っていた以上に大きい船でした。スピーカーで説明してくれている方がいたのですが、全て英語であまりよく分かりませんでした。日本人のお客さんもほとんどいませんでした。船酔いが不安だったので酔い止めを飲んで出掛けましたが、あまり揺れも感じずにすみました。4回ほどくじらを見ることができましたが、当然のことながら、あまり近くに寄ることもできないため、遠目に見るだけでは、やはり迫力には欠けます。しかし、肉眼で見られるのは、この時期だけですので、見ることができただけで感動でした！

We participated as a family of three. I was worried about getting seasick, but I took some motion sickness medication before heading out. The captain and the crew were so cheerful, it really felt like a party on the boat! The pleasant breeze and splashes of waves lifted my spirits, and before I knew it, I had forgotten all about my seasickness. The sunset was also incredibly beautiful! We saw manta rays swim by about five times, and they even showed us their turns, which was truly moving! I absolutely recommend this tour! On the way back, the wind can be chilly on your wet body, so it's a good idea to bring something to wear.

家族３人で参加しました。船酔いが不安でしたが、酔い止めを飲んで出かけたのですが、キャプテン、クルーの皆さんがとても陽気で、まさに船上のパーティといった感じ！テンションが上がる程の心地良い風と波しぶきがとっておきの気分にさせてくれて、いつの間にか船酔いも忘れていました。サンセットもまた最高に綺麗でした！マンタも5回程目の前を通ってくれて、ターンまで見せてくれて最高に感動しました‼︎このツアーは絶対におすすめです！帰りは濡れた身体に風が冷たいので、羽織る物を持って行った方がいいですよ。

I was able to see a little bit of a mother and baby whale in the waters of Hawaii. It's a shame I couldn't see them clearly, but I guess that's just how it is with wild animals. Just being on the yacht and out on the ocean was fun. I want to try again during this season!

ハワイの海原にすこーし鯨の親子を見ることができました。はっきり見れなかったのは残念だけど、自然の生き物相手なのでしょうがないですね。
ただヨットに乗って海の上にいるだけで楽しかったです。またこのシーズンに再チャレンジしたいです！

Friendly, knowledgeable, flexible.
Try to sit on the right hand side on the way down!

I participated in the tour in early February 2020. After checking in at the tour reception, we boarded a small boat at a shallow beach and then transferred to a medium-sized whale-watching boat after heading a little offshore. Since this tour was not specifically for Japanese speakers, all the explanations were in English, and we didn't understand much as we are not very good at English. However, both the reception staff and the crew were friendly, so we didn't feel out of place.

The tour includes drinks and snacks. We didn't need them, so we didn't eat or drink, but I appreciated that the crew took the time to ask if we wanted something to drink and made an effort to deliver drinks to elderly passengers who found it difficult to move around due to the boat's rocking.

What kind of whales we encounter is purely a matter of luck, but this time we were able to see a mother whale with her baby. We didn't get to see any flashy displays, but we enjoyed watching them blow water and see their tails.

If we could understand English better, we might have enjoyed it even more, but it was a tour that was enjoyable even without knowing English.

2020年2月上旬に参加しました。
ツアー受付でチェックイン後、浅瀬のビーチで小型の船に乗り、そこから少し沖に出てから中型のクジラウォッチング用の船に乗り換えました。
日本人向けのツアーではないので説明はすべて英語で、英語が苦手な私たちにはあまり内容はわかりませんでしたが、受付の方もクルーの方もフレンドリーで肩身の狭い思いをすることはありませんでした。

ツアーにはドリンクやスナックがついています。
私たちはいらなかったので飲み食いしませんでしたが、クルーの方が何か飲まないかとわざわざ尋ねてくださったり、船は揺れるので移動が億劫になる高齢者の方に飲み物を届けたりする心遣いはいいなぁと思いました。

どんなクジラに出会えるかは運でしかないのですが、この時は赤ちゃん連れのクジラ親子に遭遇できました。
派手な画を見ることはできませんでしたが、塩吹きや尻尾を見ることができたので十分に楽しめました。

英語が理解できればもっと楽しめたのかもしれませんが、英語ができなくても楽しめるツアーでした。

On that day, our family (two adults and an elementary school child) participated together. It was our first time kayaking, and since our child is a bit timid and had never been in water where they couldn't touch the bottom, we felt a little anxious about joining. The guide was very kind and taught us various things, allowing both us and our child to participate very enjoyably. During snorkeling, the guide changed locations while keeping an eye on our child and swam with us, for which we are truly grateful. Paddling outside the bay can be quite tiring, but it's a pleasant kind of fatigue. When we come back to the Big Island next time, we would like to participate again!

その日は私達家族(夫婦2人と小学生の子供)の3人で参加しました。カヤックは初挑戦でしたし、子供も怖がりで足のつかない水に入る事もした事がなかったので、少し不安を感じての参加でした。ガイドの方がとても親切に色々と教えて下さって、私達も子供もとても楽しく参加する事が出来ました。シュノーケルも子供の様子を見ながら色々と場所を変更したり一緒に泳いで下さったりして、本当に感謝です。湾の外に出て漕ぐので、結構疲れますが心地よい疲労感です。次回ハワイ島に来る時には、また参加したいと思います！

This was a fun way to spend my birthday. The captain and crew were super relaxed and funny, and the small size of the boat allowed for a sense of camaraderie and fun, as we zoomed through the water at high speeds (make sure to hold on!). Loved this intimate experience rather than some big show boat with a ton of people onboard.

It was great to move by boat while watching the sunset falling into the sea. The blue glowing lights were also fantastical and beautiful. After waiting for a few minutes holding onto a buoy like a board, a manta ray came from the ocean floor. It approached right below my stomach, opening its large mouth and spinning around. I was able to see three manta rays. It was wonderful.

海に落ちる夕陽を眺めながらのボート移動も良かったです。
ブルーに光るライトも幻想的できれいでした。
ボードのような浮きに掴って待つこと数分、海底からマンタがやってきました。大きなくちを開けてグルリグルリと回転しながら私のお腹のすぐ下まで来ました。３枚のマンタを見る事が出来ました。素晴らしかったです。

We would definitely recommend and do this again! We had a blast!

The all-you-can-eat snacks and drinks, including alcohol, were great. Meals in Hawaii are quite expensive, so I had been struggling to eat my fill for a while, but this day I had dinner here, and the cocktails were delicious too.

Of course, the cruising was amazing. I've never seen such a beautiful sunset before. A couple of mother and baby whales came close to us! You could only see their backs and tails above the water, but they were adorable. When I went whale watching in Waikiki, I could only see them tiny and far away, so I really appreciated this tour.

I highly recommend it. There was a bit of distance from the hotel to the meeting place, so it was my first time renting a car overseas, but I think driving on the Big Island is relatively easy. I'm glad my debut went well. Thanks to that, I was able to visit various beaches, and I'm grateful for that!

お菓子とアルコール含む飲み物が食べ放題　飲み放題でした。とにかくハワイの食事が高いので　なかなかお腹いっぱい食べれない日が続いていて　この日はここで夕飯がわり　カクテルも美味しくて良かったです。
もちろん　クルージングは　最高でした。あんな綺麗なサンセット今まで見た事ありません。くじらの親子も2組くらい近くに来てくれました！背中と尻尾くらいしか水面から見えませんが　可愛かったです。ワイキキに行った時もホェールウォッチングして来たのですが、ほんと遠くにちっちゃーく見えただけで　あんなものかと思ってただけに　このツアーは良かったーと思います。
おすすめです。ホテルから集合場所までちょっと距離があったので海外初めてのレンタカーでしたが、ハワイ島は運転しやすい方だと思います。デビュー上手く行って良かったです。おかげで、色んなビーチに遊びに行けて
その辺りも感謝してます♪

It was a two and a half hour stage, and I had a great time without getting bored. The food was delicious as well. I think I would have enjoyed it even more if I understood English.

２時間半のステージでしたが飽きることなく楽しかったです。
食事も美味しかったです。
英語が分かればもっと楽しめたと思います。

This tour was fantastic from start to finish - from the quaint shop you meet to get on the shuttle to the informative guide to the incredible views, we couldn’t recommend more. Kolehe aka Douglas was our fearless leader who drove us into Waipio Valley and was just the best! So much fun, tons of passion for the island and specific area, and the perfect sense of humor and charm. It was my first off-roading experience, and needless to say, I’m addicted :) Don’t miss out on this awesome tour!

I participated with my 12-year-old and 8-year-old children. Although we were supposed to meet at 1 PM, we arrived 10 minutes late, but the guide said they were out for lunch.

Backpacks are not allowed; it's best to have something like a waist pouch that fits closely to your body. Some people were using insect repellent spray. I also got bitten by insects in a couple of places.

After changing to a different vehicle from the meeting point, we arrived at the Waipi'o Valley lookout. From there, the road continued to descend steeply. It was quite bumpy, and we crossed a river along the way. I'm glad we didn't have lunch right before; we would have definitely gotten car sick.

When we reached the scenic viewpoint, the driver stopped the car so we could take photos from inside.

Upon arriving at the horseback riding location, there was an explanation in English. It was something like, "When turning right, pull the reins to the right..." My 8-year-old daughter was scared because she is small, but she was trying her best since she couldn't ride with me. We rode for over an hour, and by the end, my legs were definitely tired.

The kids had a valuable experience, and we were all satisfied.

12歳と8歳の子連れで参加しました。
13時集合だったのに10分遅れてしまいましたがガイドさんがランチに行ってるとの事でした。

荷物はリュックはダメでウエストポーチみたいに体に密着するのがベストです。虫よけスプレーをふってる方もいらっしゃいました。私も２か所くらい虫に刺されました

集合場所から違う車に乗り換えワイピオ渓谷展望台に到着。そこから急降下の道が続きます。ガタガタ揺れますし途中川も渡りました。直前にランチしなくて良かったです。きっと車酔いしてそう
絶景ポイントがくると、車を止めれくれ車内から写真撮影。

乗馬場所に到着すると英語で説明があります。右に曲がるときは紐を右に・・・という感じの説明でした。
８歳の娘は小柄なため怖がっていたけど一緒に乗ることはできなかったため頑張っていました。
１時間以上乗っていましたが終わったときはやはり足が疲れていました

子供たちも貴重な体験ができたのでみんなで満足しました

The sea was wonderful, and I enjoyed both kayaking and snorkeling. Since there was no transportation provided, it was fine to wear my swimsuit and take an Uber to the meeting point at the hotel parking lot. However, after the tour ended, we dispersed in the parking lot. I had to change in the nearby hotel's restroom without any shower facilities. I really wished there had been at least a simple shower to rinse off the salt, and I would have appreciated having a place to change.

海は素敵でカヤックもシュノーケリングも楽しめました。
送迎がないので水着を着て集合場所のホテルの駐車場までウーバーでいくのは良いのですが、ツアーが終わったあとも、駐車場で解散となりました。着替えはシャワーもないままそばのホテルのトイレでしました。せめて簡易シャワーで塩を落としたかったですし、着替える場所も欲しかったです。

The event was held four times a week, and the schedule worked out well. At the opening, the ceremony where King Kamehameha's group solemnly landed on the ship really enhanced the atmosphere, which was great. The buffet-style food was well-managed by the staff, allowing guests to fill their plates without waiting in line, and during the wait, we could enjoy drinks while watching a mini-show, which was nice. The menu was clearly introduced on the website in advance, featuring many local Hawaiian ingredients and dishes, and the taste was excellent. The hula dance and fire show performed by the young male and female artists were beautiful and impressive. It was a satisfying show.

週4回の開催で日程がうまくとれた。
オープニングで、船に乗ってカメハメハ大王一団が厳かに上陸するセレモニーが雰囲気を盛り上げてくれ、よかった。
バイキング形式のお料理は、係員がお客を上手に案内して並ばずに盛り込め、待ち時間中はミニショーを見ながらドリンクがいただけてよかった。お料理の内容も事前にウエブで紹介されわかりやすく、ハワイ特産の素材、料理が多く、味もよかった。
フラダンス、ファイアーショーは演技者の若者男女、美しく、かっこよかった。満足いくショーでした。

Amazing! Our guide spotted a whale right away, and he swam around and around the ship for an hour.

Seeing the difference colored fish. Very informative on fish, life and friendly

It was the evening of the previous day, but I was able to smoothly make a reservation and complete the payment without any issues, allowing me to go whale watching the next morning. However, the meeting point on the map was at a different location from the same agent, which caused quite a bit of panic. Fortunately, a local person kindly explained everything to me, and I was able to make it on time.

前日の夕方でしたがスムーズに予約がとれ支払いも話題なく翌日の朝からホエールウォッチングする事ができましたが集合場所の地図が同じエージェントの別の場所になっておりかなり慌てました。現地の方に丁寧に説明していただき無事まにあいました。

I would give it 0 points.

We weren't even able to set sail, and there was no communication.

I had booked a hotel transfer plan, but when the time came, the bus didn't arrive. When I called, I was told, "We found a defect in the boat, and we can no longer set sail." If it were due to weather or something similar, that would be one thing, but a defect in the boat?

Moreover, there was no communication at all, and I only found out it was canceled after I reached out.

We were on our honeymoon, and it was truly disappointing. I was told I could reschedule for another day, but there's no guarantee that the same issue won't happen again, and I can't trust this company, so I canceled.

I urge the tour company to establish a system that allows for immediate communication in case of cancellations, so that no one else has to go through this kind of experience. In this day and age, there are countless ways to communicate, including email, chat, and apps, not just phone calls.

I hope no one else has to suffer the same fate.

0点です。
そもそも出航すらできておらず、連絡も無し。

ホテル送迎プランで予約してましたが、時間になってもバスが来ず、こちらから電話してみると「ボートに不備が見つかり出航が出来なくなりました」とのこと。
天候などの理由ならまだしも、ボート不備って。
しかもなんの連絡も無く、こちらから連絡して初めて「キャンセルになりました」って。

新婚旅行で来ていたのですが、本当に残念です。
別日に変更可能と言われましたが、次回同じことが起きない保証もないし、この会社自体信用できないのでキャンセルしました。

ツアー会社さんは、二度とこのような被害者を出さないよう、キャンセル時はすぐに連絡が出来る仕組みを整えてください。
このご時世、電話だけでなくメール、チャット、アプリなど方法はいくらでもあると思うので。

同じ被害に遭う人が出ないことを祈ります。

I found a similar tour that offered Japanese language support, but since this one was cheaper, I decided to join this tour instead. I passed by the Japanese tour group along the way, and they were following a similar course. The participants there were in their 40s to 60s, so the age group was a bit older.

In our tour, everyone except us was from Europe or America, so we spoke in English. They were friendly people in their 30s, which made for a fun atmosphere that I enjoyed. There were also some adventurous individuals who jumped off the rocks, so I think younger people would have more fun on this English tour.

The sun was strong, but I wore a long-sleeved rash guard, so I managed to avoid a bad sunburn. At first, I hesitated to leave my smartphone and valuables behind, but I was worried about them getting wet, so I decided to hand them over. As expected, I capsized once while kayaking on the way back and got soaked, so anyone going in the future should definitely leave their valuables before getting on the kayak.

似たようなツアーで日本語OKのものがあったのですが、値段が安かったのでこちらのツアーに参加しました。日本語ツアー組も途中すれ違ったので、似たようなコースを進んでいました。そちらの参加者は40～60代だったので高めの年齢層でした。

私たちのツアーは、私たち以外は欧米人だったので、英語でしゃべっていました。彼らは30代前後の友好的な人達だったので、私も楽しい雰囲気で楽しめました。
岩場から飛び降りたりしていたやんちゃな人もいたので、若い人ならこちらの英語のツアーの方が楽しめると思います。

日差しが強かったのですが、長袖のラッシュを着ていたので、ひどい日焼けはしなくて済みました。最初、スマホや貴重品を預けるのを躊躇したのですが、水没が心配だったので預けることにしました。案の定、カヤックで帰ってくるときに1回転覆してびしょびしょになったので、これから行く人は迷わず貴重品はカヤックに乗る前に預けた方が賢明です。

The cruiser was large and the wind was strong, but it was okay. I was moved to see whales swimming to the right and left in front of the boat. However, there were no jumps, and I was a bit disappointed with just the body and tail. But I guess that's nature for you.

Maybe because it was an early morning, I was able to spend the day very leisurely. It was a wonderful experience. The staff were also very kind and it was a lot of fun.

クルーザーも大きく風が強かったがまあまあでした。
鯨も舟の先へと右へと左へとみることが出来感動でした。でもジャンプ等はなく胴体しっぽなどで少々期待外れ。でも相手は自然界しょうがないですね。
朝が早かったせいか、１日がゆっっくりと過ごせました。
とても素晴らしい経験でした。スタッフの方々もとても親切で楽しかったです。

We had a great time on our tour. Our driver/guide Kaleo, who is from Waipio Valley was very informative and funny. Kaleo stopped to let us out so we could get a better view of Hiilawe waterfall. We also saw several wild horses up close The check-in at the gallery was easy and a great place to browse while waiting (we arrived early) We highly recommend this tour. We felt sorry for the people who decided to walk down because the walk back up is very steep.

I participated in the manta tour, but unfortunately, we couldn't see any mantas due to rough seas. Since it was the last day on the Big Island and I was scheduled to return to Oahu, I was a bit disappointed thinking I wouldn't be able to participate in any more activities, even with the guarantee system in place.

However, I was informed that since the headquarters is located on Oahu, I could switch to a local tour there, and I was able to join a dolphin swim tour in Oahu!

That tour was amazing, as I got to swim with many dolphins.

Although I was disappointed not to see mantas on the manta tour, the comprehensive guarantee system helped me avoid feeling like I lost out. I highly recommend this company's tours over others.

マンタツアー参加しましたが、シケのためマンタは見れず。
ハワイ島も最終日でオアフ島に戻る予定だったため、保障制度があっても今回の旅ではもう参加できないな〜と少しがっかりしてました。

しかし、本社がオアフ島にあるとのことで、そちらの現地ツアーに振り替えもできますと言われ、オアフ島でイルカ中学のツアーに参加することができました！

そちらのツアーはたくさんのイルカと泳ぐことご出来てとても素晴らしかったです。

マンタツアーではマンタ見れず残念でしたが、保障制度が手厚いため損した気分にならずに済みました。ほかの会社よりもこちらの会社のツアーがおすすめです。

I thought it would be about two hours, but it ended up being close to three hours, which was enjoyable. However, for the first two hours or so, the host's talk and performances delayed the start of the actual Hawaiian show. It might be a reminder to take it easy and enjoy Hawaiian time. The show itself wasn't much different from what I've seen outside of Hawaii.

２時間ほどかと思っていたら、３時間近くあって長く楽しめた。ただ、最初の２時間くらいは、司会者の話と演奏でなかなか、本来のハワイアンショーが始まらない。せかせかせず、ハワイタイムを過ごせということかも知れないが。
ショー自体は、Hawaii以外で観たものと、あまり変わりは無かった。

The speed of the boat to the fishing grounds was extraordinary and it was a thrilling activity. I was able to see the humpback whale's spout, and the beautiful sunset was perfect. The water was cold, so I was glad to borrow a wetsuit. I was fortunate to see a manta ray, even if just once. The hot cocoa on the way back was delicious!

漁場までのボートのスピードは尋常でなくスリリングなアクティビティでした。ザトウクジラの潮吹きも見られたし、キレイなサンセットもバッチリでした。海中は冷たいのでウエットスーツは借りて良かったです。一度だけですがマンタを見られて良かったです。帰りのホットココアが美味しかったです‼️

The sea was very rough due to the front passing the day before. Despite that, we set sail. I was moved to see a manta ray, but I spent a long time in the water and my body got completely cold. When I got back on the boat, I was so cold that my stomach hurt, and my hands trembled for a while. It seems that the temperature in Hawaii in February is low as well. There was a Japanese guide, but I had to ask for information about the restroom and changing area; they didn't provide it on their own.

前日の前線通過で海は大荒れ。
その中での出港。マンタは見れて感動しましたが、海の中にいる時間も長くとにかく体が冷え切りました。
船に上がった時には、体が冷えすぎてお腹が痛く、手の震えもしばらく止まりませんでした。
ハワイ島も2月は気温が低いようです。
日本語ガイドもいましたがトイレの場所や更衣場所の案内はこちらから聞かないと教えてもらえませんでした。