All Reviews for Baby Friendly (Ages 0-2)

This tour was one of my favorite things we did while on the Big Island! Initially, the plan was to just go to the Waipi'o Valley lookout. I am so glad we ended up deciding to take the tour. You're taken down into the valley (on an extremely steep road) in a 10ish seater van. I get really carsick and had no issues during the tour. Our wonderful guide, Forrest, informed us of the history of the valley and it's people. He was extremely informative and clearly cares so much about the valley and it's history. The views inside the valley were stunning! Do yourself a favor and book this tour.

Our tour guide was so knowledgeable and kind. He went out of his way to teach us about Waipi’o family and ensure we experienced it to the fullest!

A great trip. Staff , boat and equipment was excellent. Fun for first time snorkeling

Our invoice said to check in at 4:15 but when we got there they said check in was 5:15 after checking in we waited another hour to enter and then dinner and the show didn't start until 7 pm! That was almost 4 hours of waiting. The show and dinner was great but the wait time was terrible.

I have a gluten allergy and it was SO incredibly helpful to have everything clearly labeled. The show was outstanding, the crew was friendly and helpful, the food was absolutely delicious. All around 10s

Hot at first with the sun coming down, but the sunset views are phenomenal!

Our guide to the Waipi'o Valley tour was Kaloeo Olival He did a superlative job. We really enjoyed the tour and learned quite a bit about Hawaiian traditional culture.

Thanks to you and to Kaloeo!

Very relaxing and educational experience. My family and I really enjoyed it.

We were told by a couple at our hotel to make sure we do this tour and it was 💯 worth it! What a unique experience led by one of the native Hawaiian to see this hidden valley! Perfect for our 6 year old and adults too! It’s truly like a garden of Eden.

Wonderful boat & crew- with full bar & fruit. The location was pristine. The snorkelling was great- they have all the equipment. Very safe for kids. Fantastic afternoon.

It was disappointing that the visibility at the location wasn't great despite taking an hour to get there. However, it was nice to see a manta ray swimming from the boat when we returned! ♪

1時間かけて行ったのに、その場所での透明度が今ひとつだったのが残念でした。ただ戻ってきた時、マンタが泳いでいるのを船の上から見ることができたのは良かったです♪

A wonderful experience, If you would like to spend a chill time and have a deeper understanding in Waipio valley ,choose it!

The performers were beyond amazing.
The table service was excellent.
The food was excellent - so delicious!
The price for premium upgrade- disappointing.
The ambiance could have been more authentic rather than long rows of very crowded tables and unbearable heat for the first 90 minutes before sunset.
Closer to the water maybe? Sail shaped tarps for shade maybe?
Definitely recommend.

Crew was fantastic and so were the drinks. The vessel is very spacious and comfortable! Came aboard as part of my Bachelor party and it was an unforgettable and super fun time!

I was worried because I hadn't received a confirmation email for the tour (I contacted VELTRA and they followed up for me).

However, on the day of the tour, I was about 20 minutes late for the meeting time, but they kindly said, "It's okay!" and allowed me to join (I did call ahead). After boarding the boat, they provided a briefing on the sizes of the snorkeling equipment and how to use the camera correctly. They also prepared Japanese instructions, so even though my conversational skills are very basic, I felt comfortable participating.

The waves felt a bit high, but they designated a snorkeling area, and during the snorkeling, staff members were patrolling on a paddleboard, which showed they were very attentive to safety. It seemed like the tour was fully booked, but there were plenty of floatation devices and life jackets available. Although I could see to the bottom, there weren't many fish, likely due to the high waves, but we still had a great time as a family!

Since it was a large boat, I didn't experience seasickness, and the cruising to and from was enjoyable. I felt from our conversation that they have a great respect and consideration for the ocean. After getting wet, the cruising felt cold, so I think it would be good to have a separate towel that doesn't get wet. I found the free water a bit difficult to drink. Also, since there were no warm drinks available, if you're worried about getting cold, it's better to bring your own.

The staff were kind, and they were accommodating even with my limited English skills. It was fun!

ツアーまでは、予約確定のメールが来ていなかったりで心配でした（ベルトラさんに問い合わせして、フォローいただきました）。

が、ツアー当日、集合時間から20分ほど遅れてしまったのですが、『大丈夫よ！』と言ってくださり心よく参加させてくださいました（事前に電話はいれました）。
船に乗った後は、シュノーケルの物のサイズや、正しい動画の使い方をレクチャーしてくれます。日本語の案内も用意してくれるので、すごく簡単な会話しかできない私でも安心して参加できました。

波は少し高いように感じましたが、シュノーケルエリアも指定してくださり、シュノーケリング中も職員の方がサップに乗って巡回されていたりして、安全にはすごく気を配っているのが伝わりました。
ツアーは満席だったように思いますが、浮き輪や救命胴衣も十分に用意されてました。
波が高かったからか、底まで見渡せたもののお魚はそんなに多くみられませんでしたが、それでも充分家族で楽しめました！

大きなボートだったので、船酔いもなく、行き帰りのクルージング楽しかったです。
海への敬意や配慮もすごくされているのだとお話しから感じました。
濡れた後のクルージングは寒く感じるので、羽織るタオルは濡れてしまうのと別にあると良いと思いました。
フリーで用意されているお水が少し飲みにくいと感じました。あと、温かい飲み物はないので、冷えてしまうことが心配なら自分で用意して行った方がいいと思います。

スタッフの方も親切ですし、拙い英語力でも対応してくださいます。楽しかったです！

We were traveling with young kids who were not really into snorkeling.. so we were looking inexpensive ways to look at some beautiful marine life. This was perfect for us. 5 minutes walk from our resort. Friendly, knowledgeable and more importantly patient staff. Luckily we kind of got a private tour as there was no one else at the same time as ours.

Kids loved it, we loved it too. Definitely recommended!!

Great guide (local), the pick up spot is a neat art gallery with a snackshot. The tour was great, filled with local knowledge and just the right length.

The content of the show was excellent! However, the service at the Hilton hotel was disappointing. When I checked in at Hilton's Kingsland, the concierge advised me to arrive early to secure a seat, but when I actually went, I couldn't enter until the scheduled time. Despite having reserved a premium seat, I was made to wait in the general line. There were people who were allowed to enter preferentially, while we were left waiting and then admitted as general attendees. The event was held at a completely different location than what the concierge mentioned. What is the point of having a concierge??? But the show was absolutely fantastic.

ショーの内容は最高でした！
が、現地ヒルトンホテルの対応はいただけない。
ヒルトンのキングスランドにチェックインの際にコンシェルジュに確認したときは早めに行って席を確保したほうがいいといわれたのに実際に行くと時間まで入れずプレミアムシートを予約していたにも関わらず一般の列に並ばされた。
優先的に入っていく人たちもいたのに我々は待たされた挙句一般で入場。
コンシェルジュの言ってた全く違う場所での開催でした。なんのためのコンシェルジュ？？？
でも、ショーは最高によかったです。

We had an awesome time on the Spirit of Aloha sunset cruise with Hawaii Naurical. Our crew was fantastic: knowledgeable, helpful and very funny! We enjoyed everything from food and drinks to the amazing views on the coast. Would absolutely do this again and highly recommend to others. Mahalo for the memories 😊

My wife was initially scared to board, but it wasn't too bumpy, and while receiving explanations in Japanese, we were able to see various mountains, volcanic craters, and waterfalls from the helicopter, which was moving. The price was a bit high, but we created wonderful memories that were worth it.

家内は最初乗車するのが怖がっていましたが、
たいして揺れることもなく、日本語での説明をしてもらいながら
色々な山や火口付近・滝などをヘリコプターから見られて
感動しました。
お値段はちょっと高額ですが、それ以上に良い思い出が出来ました。

I was able to see a lot of fish, and it was a wonderful experience. My son really remembers how delicious the chips we had on the boat were, to the point that he wanted seconds.

Just as we were returning to the port, there was a tsunami due to an earthquake in the Kamchatka Peninsula, which made us a bit anxious, but they safely returned us without any issues. I feel like I want to participate again.

魚もたくさん見られて、とても良い体験をせて頂きました。
息子は、船上で頂いたチップスが美味しくてお代わりしてしまうほどだったことがすごく記憶に残っているようです。

丁度港に帰る頃にカムチャッカ半島の地震の影響で津波が来たタイミングで、多少慌てましたが、問題なく送り返して頂きました。
また参加したいと感じています。

I was disappointed with this tour for lack of hospitality, communication and false advertising. The tour guide is not an astronomer or someone who writes articles for astronomy mazagines or even a local Hawaiian. They are very knowledgeable, patient and friendly guides but also lack communication with the tour company. For instance, we had 10 people in our tour and they were told only 6 so he wasn’t prepared with enough hot chocolate or parkas. It may also be the reason he didn’t offer snacks or water to anyone and tried to get more people to drink coffee at 9 pm! I was also disappointed that we didn’t go to the Kona coffee farm as advertised in the itinerary and confirmed when they called. You also have to select your meal prior to arrival or seeing the options which is undesirable. Finally, when they called to confirm they told me not to bring anything - no water, jacket, hiking boots etc since all would be provided and tennis shoes were enough. First off, I came prepared with everything in my luggage but since they said not to bring a big bag or too many items we were underprepared. My son was freezing because the parkas are huge and they were passed out but left for people to get when they were freezing. Our tennis were covered in dirt and sand because we stopped at a beach and walked the sand. I would have to be informed in advance that we’re going to a beach and not the coffee farm and to have proper attire. The stargazing was nice and we saw a lot of stars and constellations but it was not pleasant because of the lack of preparation. I do not recommend this tour. If you book, don’t listen to their advice and come prepared with attire, water and snacks on top of the exorbitant price you pay. Or you could ask to go with the tour that matches the advertisement but I tried that already. Heed the warning. I didn’t and while we don’t regret it we regret the company.

Great experience! Like snorkeling without getting wet. They took us over beautiful reefs with lots of fish. It was fun! The guides were great!

Participating as a family of four was truly a courageous choice, especially considering the impact of the exchange rate, but I'm so glad we decided to go for it! It was my first time on a helicopter, and thanks to the thoughtful care of the staff and pilot, I was able to enjoy it without any worries. I wanted to see the Kilauea volcano erupting magma, and I was able to capture that on video to show my elderly mother who was waiting back in Japan. Additionally, we chose a tour that included a stop at a waterfall, and that turned out to be a fantastic decision! It allowed us to truly experience the lush nature of the Big Island. The view of the mountains and valleys from the sea, the green landscape, the blue coral reef waters, and the brown-black of the volcano and lava were all so vibrant and unforgettable. Plus, we were greeted by a cute dog! I wholeheartedly recommend this tour.

為替レートの影響もあり、家族4人で参加するのは本当に勇気がいる選択でしたが、思い切って参加してよかったです！人生初のヘリコプターも、スタッフとパイロットの細やかな心遣いで心配せず、心から楽しむことができました。キラウェア火山がマグマを噴き上げている様子を見たくて参加したのですが、その動画も撮って、日本で待っていた年老いた母にも見せることができました。また、せっかくならば･･･と滝に寄るツアーにしたのですが、これが大正解！自然豊かなハワイ島を感じる内容となりました。海から見る山や谷の緑とサンゴ礁の海の青、火山や溶岩の茶黒。カラフルで自然の姿をしっかりと目に焼き付けることができました。そして、アイドル犬が出迎えてくれます。とってもキュートですよ。心からお薦めのツアーです。

Some comments mentioned that the food was not great, but all four of us were very satisfied. It's a buffet style where you can pick what you like, and since we had premium seats, we were able to get our food early while it was still available. The staff at our table frequently came to take drink orders. The show was enjoyable from start to finish. There were luaus, hula performances, and Hawaiian songs, allowing us to fully experience Hawaii. Although the exchange rate is poor right now, making it feel expensive, it was still a great way to create family memories.

食事が今一つというコメントもありましたが、我々4人は全員大満足してました。ブッフェスタイルで好きなものを取りにいきますが、プレミアムシートだったので、早めに空いている中で取りにいけました。飲み物はテーブル担当スタッフがこまめにオーダーを取りにきてくれます。ショーは、初めから最後まで楽しむことができます。ルアウもあればフラやハワイアンソングもあり、ハワイをたっぷり感じることができます。今は為替レートが悪いので高額に思いましたが、それでも、家族旅行の思い出作りにはよかったです。

Forest was a superb guide to this stunningly beautiful and magical valley -he was fun and so knowledgeable. The whole family loved the experience, with our girls wanting to return again the next day. We highly recommend!

The staff were welcoming, informative and helpful. The boat ride was enjoyable. The location where we snorkeled was underwhelming. We did see tiny, colorful fish, and some corals, but nothing else of note.

Forrest was an excellent guide, full of personal insight into the region as well as its history. He shared with us his experience in the valley, told us about the things and places we were viewing, and explained the challenges the region has and still does face. We loved the views, the animals, and the friendly greetings from the locals.

This cruise was outstanding! The crew was polite and attentive. The dinner was excellent! There was live music as well as someone giving us a little history of the island in between songs. I would definitely recommend this to anyone. We also were lucky enough to see the spinner dolphins put on a little chauffeur for us. We saw flying fish. Overall, it was an excellent experience!

We are a family of 4 with 2 teenagers, we had a great time with our guide at the stargazing tour. Our highlights were the lava caves, watching the sunset as well as stargazing. The sky was unbelievable and we learned a ton with our very knowledgeable guide.

Highly recommend.