Reviewed by: sakitey
I was quite moved when the whale suddenly appeared on the surface, even though it didn't show itself for a while!
The guide spoke in English, so I couldn't catch everything, but just being rocked by the large boat and looking at the vast ocean was very soothing.
We participated as a family with children, and it was great that the kids' tickets were free.
なかなか姿を見せてくれませんでしたが、突然クジラが水面に現れた時はとても感動しました!
ガイドが英語なので全ての内容は聞き取れませんでしたが、大きな船に揺られ、広い海を見ているだけでとても癒されます。
子連れ家族で参加しましたが、子供料金無料だったのが良かったです。
| Rating: | |
|---|---|
| Attended as: | Families with Young Children |
| Posted on: | 2016/02/06 |
| Activity Date: | 2016/01/23 |
Reviewed by: Brenda
Historical storyteller was fabulous! Great sense of humor, and full of interesting information!
For the price, the food could have been better, and lower prices on drinks.
| Rating: | |
|---|---|
| Packages: | Dinner Cruise |
| Attended as: | Families |
| Posted on: | 2016/01/04 |
| Activity Date: | 2015/12/31 |
Reviewed by: John Jablowski, Jr.
Very nice set up. We were late so they reset a table for us. Program was nice. Would have liked more interaction with audience participation. Food was plentiful and very good. Liquor could have been more upscale. Bartender and staff were very friendly and helpful. Beautiful setting.
| Rating: | |
|---|---|
| Packages: | Ohana Package |
| Attended as: | Couples |
| Posted on: | 2016/01/03 |
| Activity Date: | 2015/12/10 |
Reviewed by: Lisa P.
My husband & I bought four tickets to see the Island Breeze Luau at the King Kamehameha Hotel on the Big Island for ourselves & our friends from Germany. The entertainment was a delight & there was a tremendous variety of food & also mai tais available included in the price. Though I'm not a big drinker, the punch bowls of mai tais were taken away pretty quickly after dinner was served. I would rather have alcohol with my meal than before, but if you're a cocktail before kind of person, you'll be fine. The locale was very serene in the evening with the glimmer of the island lights from the mountain side reflecting from the ocean. Overall, a very nice & worthwhile evening.
| Rating: | |
|---|---|
| Packages: | Ohana Package |
| Attended as: | Friends |
| Posted on: | 2016/01/03 |
| Activity Date: | 2014/10/07 |
Reviewed by: TSUNOMAMA
We spotted dolphins just five minutes after departing! What a wonderful start. I watched brave foreigners diving into the sea while enjoying snorkeling with my son. The inside of the boat was very clean! The restroom was cleaner than those in nearby hotels! Moreover, I was impressed to see the staff constantly moving and working diligently. Good job! On the way back, we encountered whales, making it an even more enjoyable memory.
出港して5分としないうちにイルカ出没‼︎なんと素晴らしいスタート。息子とシュノーケルを楽しみながら海へダイブの勇敢な外国人の方々を眺めました。船内はとても綺麗‼︎トイレはその辺のホテルより綺麗‼︎しかもスタッフの方々は常に動き、きめ細かくお仕事していたのを見て感動しました。good job‼︎
帰りにはクジラ出没し、更に楽しい想い出になりました。
| Rating: | |
|---|---|
| Packages: | おすすめプラン(2015/12/31まで) |
| Attended as: | Families |
| Posted on: | 2015/12/29 |
| Activity Date: | 2015/12/26 |
Reviewed by: Parmel & Angelique
My daughter and I did this tour in Nov and thoroughly enjoyed it. The staff on the cruise were very friendly. Thoroughly guide through out the cruise. Food was absolutely amazing and so was the cocktails. Music was also fantastic. The tour guide was very knowledgeable and guided us throughout the cruise. Had a fantastic time. Highly recommended.
| Rating: | |
|---|---|
| Packages: | Dinner Cruise |
| Attended as: | Families |
| Posted on: | 2015/12/13 |
| Activity Date: | 2015/11/21 |
Reviewed by: Laura S
Fabulous!!! But many got sea sickness!!
Food was awesome
| Rating: | |
|---|---|
| Packages: | Deluxe Snorkel & Dolphin Watch Cruise |
| Attended as: | Couples |
| Posted on: | 2015/11/30 |
| Activity Date: | 2015/11/26 |
Reviewed by: kklady3
Checking in, having our picture taken, getting into and out of the submarine was so easy. The staff was great and very knowledgeable. Can't wait to do it again. We every saw a shark. Very cool.
| Rating: | |
|---|---|
| Packages: | Kona Submarine |
| Attended as: | Couples |
| Posted on: | 2015/11/01 |
| Activity Date: | 2015/10/26 |
Reviewed by: さとう
I went on the night of the day I arrived in Hawaii Island after transferring from Kansai to Tokyo.
I was tired from the long journey and couldn't fight off my sleepiness, so I regretfully had to give up halfway through and couldn't see it until the end (>_<). It was disappointing (>_<).
However, the performances by the dancers and the band were wonderful and great (^_^).
The whole roasted pig was also amazing.
If the food had been a bit more substantial, it would have been even better, so I gave this rating.
関西から東京乗り継ぎ、オアフ→ハワイ島に到着した日の夜に行きました。
長旅で疲れてしまって、眠気に勝てず途中で断念、失礼ながら最後まで見られず(>_<)残念でした(>_<)
でも、ダンサー、バンドの方のパフォーマンスも素晴らしくて良かったです(^_^)
豚の丸焼きもすごかったです。
食事がもう少し充実していれば尚良かったので、この評価にさせていただきました。
| Rating: | |
|---|---|
| Attended as: | Friends |
| Posted on: | 2015/10/24 |
| Activity Date: | 2015/10/04 |
Reviewed by: Lenora
We went on the dinner cruise our first night in Kona. The water was pretty choppy, myself and another woman became very sea sick from the beginning of the cruise. The crew were very concern and tried to make us as comfortable as they could. My husband and mom had a great time the enjoyed the food and entertainment.
| Rating: | |
|---|---|
| Packages: | Dinner Cruise |
| Attended as: | Families |
| Posted on: | 2015/10/14 |
| Activity Date: | 2015/09/29 |
Reviewed by: Joanne
We had a great time! Staff was friendly and very interactive with guest, food was great and plentiful, entertainment was great, historical guide was informative and great to talk too! The boat wasn't packed with people like the other boats leaving the dock. We would definitely do the dinner cruise again. You get some spectacular sites from the cruise, even a dolphin side show. The captain stopped the Boat for dinner and we watched the spectacular sunset while eating. It was a great experience! I would highly recommend this dinner cruise.
| Rating: | |
|---|---|
| Packages: | Dinner Cruise |
| Attended as: | Couples |
| Posted on: | 2015/10/05 |
| Activity Date: | 2015/10/02 |
Reviewed by: Miked
First luau and a great one to attend. The performers were fantastic and the food was outstanding! Due to weather this one was held indoors and the show was great even in the closed in area.
| Rating: | |
|---|---|
| Packages: | Ohana Package |
| Attended as: | Couples |
| Posted on: | 2015/09/17 |
| Activity Date: | 2015/09/13 |
Reviewed by: たこっち
I participated with my first grader, and the large boat provided stability, complete with restrooms, fruit service, and hamburger service, so my child ended up sleeping on the way back. They had fins and goggles available in child sizes, and although we brought our own, I felt we didn't really need them.
We saw dolphins swimming alongside the boat, and the snorkeling was at a different location from the dolphin point. However, it was a relaxed experience, unlike the frantic rush to see dolphins, allowing my child to play comfortably. They provided floats for kids, making it enjoyable even for those who can't dive.
If you're in the mood, you can dive into the sea from the second floor or slide down the slide (which ends at the first floor, giving a feeling of falling for the rest), and we stayed at the points until the afternoon, really enjoying a leisurely time.
Actually, I previously participated in a dolphin swimming tour on a small boat, and we were quite frantic moving from point to point to achieve our goal, which left me exhausted and seasick. This time, I intentionally chose a different type of tour, and considering the longer duration, lunch included, and nearly unlimited drinks, the price wasn't much different, making it highly recommended.
The explanation before diving is entirely in English, but somehow the important points get across. Enjoy!
小学一年生を連れての参加でしたが、大きな船で安定感もあり、トイレ完備、フルーツサービスあり、ハンバーガーサービスありで、すっかり帰りは寝ていました。
フィンもゴーグルも子供サイズが揃っており、自前で持っていきましたが「要らなかったな」という感想です。
イルカは船と並走してるのを見て、シュノーケルはイルカポイントとは別の場所でした。だけど、必死でイルカに会うために移動を続けるのとは違って、気持ちに余裕も あって、子供も安心して遊んでました。
子供用にフロートを出してくれたり、潜れない人でも充分楽しめます。
気分が乗れば、二階から海にダイブしたり、滑り台(一階までで切れてて、残りは落ちる感がありますが)でダイブしたり、昼過ぎまでポイントにいて、本当にゆっくり楽しめました。
実は以前、小型ボートでイルカと泳ごうツアーに参加したんですが、目的達成のために結構必死でポイントを移動したのでぐったり疲れてしまったのと、酔ってしまった思い出があって、今回は敢えて違うタイプに参加したのですが、所要時間の長さとお昼つき、ドリンクもほぼ自由でお値段もたいして変わらないので、かなりのお薦めとなりました。
潜る前の説明は思い切り英語ですが、何となく重要な事は伝わります。。楽しんでください!
| Rating: | |
|---|---|
| Packages: | おすすめプラン(2015/12/31まで) |
| Attended as: | Families with Young Children |
| Posted on: | 2015/09/13 |
| Activity Date: | 2015/08/18 |
Reviewed by: Sandra
Title a bit misleading as we saw no Dolphins (they did point out some movement in the water on the trip out that might have been Dolphins but who knows).
| Rating: | |
|---|---|
| Packages: | Deluxe Snorkel & Dolphin Watch Cruise |
| Attended as: | Couples |
| Posted on: | 2015/09/13 |
| Activity Date: | 2015/09/10 |
Reviewed by: 、&%
If you're looking to enjoy the atmosphere, it might be fine, but the satisfaction level is low, so the cost performance isn't good. The talks between the shows were long, and if you don't understand English, you won't know what they're saying, so the show ended without understanding anything from start to finish.
The food portions were large, but there wasn't anything particularly delicious, and it rained during the event, so both the drinks and food got wet. They provided ponchos, but I didn't think it was a show worth seeing while wearing one.
On another day, I watched the show from the balcony of the Kinkame Hotel, and perhaps because the weather was nice, it seemed like they performed for a longer time than during our visit.
If someone asked me whether I would recommend it, I would not.
雰囲気を楽しむのであれば、よいのですが、満足度が低いのでコスパはよくないですね。ショーの合間のトークが長いので、英語がわからないと何を言っているのかわからず、最初から最後までわからないままショーが終わりました。
お料理も量は多目ですが、特別おいしいものがなく、途中雨がふりましたので、ドリンクもお料理も雨入りです。ポンチョが支給されましたが、ポンチョきてまで、見るショーとは思いませんでした。
別の日にキンカメホテルのバルコニーからショーを見てましたが、天気がよかったせいか、私たちの時よりも、長めにショーをしているように思われました。
人に勧めるかと聞かれたら、おすすめはしないです。
Thank you for visiting Island Breeze Luau. We are very sorry that you were unable to fully enjoy the show in the rain. We appreciate your feedback and will take it as a valuable message. Our wish is to make it easy to understand and enjoyable for everyone in Japan. We will strive to improve step by step. We sincerely thank you for your comments.
アイランドブリーズルアウにお越し頂きありがとうございました。雨の中ショーをご覧いただき、またご満足いただけなかったことは
とても残念でなりません。頂きましたお言葉は、貴重なメッセージをとして受け止めたいと思っております。
日本の皆様にもわかりやすく、そして楽しんで頂きたいのが私どもの願いです。
一つずつでも改善にむけて努めて参りたいと思います。コメントを頂きましたこと、心から感謝申し上げます。
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2015/08/23 |
Reviewed by: Laure & Sam Morrison
My husband and I had a lot of fun ! The team was really friendly and we had the perfect weather ! We will take the cruise again when we come back to the Big Island !
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2015/08/15 |
Reviewed by: Amanda
Absolutely perfect day! Saw dolphins, snorkeled, good food, great staff.
| Rating: | |
|---|---|
| Packages: | Deluxe Snorkel & Dolphin Watch Cruise |
| Attended as: | Families with Young Children |
| Posted on: | 2015/08/15 |
| Activity Date: | 2015/08/11 |
Reviewed by: MaryKL
What a fun day. The crew was courteous and intent on everyone having fun. There were families on our trip with very young children and some grandparents on board too. Everyone was in the water whether snokling, scub or snuba diving or just relaxing in tubes. I also didn't hear any complaints about the food. Service was very efficient. Everyone was satisfied!!
| Rating: | |
|---|---|
| Packages: | Deluxe Snorkel & Dolphin Watch Cruise |
| Attended as: | Families |
| Posted on: | 2015/07/20 |
| Activity Date: | 2015/06/25 |
Reviewed by: おみや
Not only did I see the gentle atmosphere of hula that I know, but I also experienced the more vigorous dancing for the first time. The shell leis are free, but the flowers are available for an additional charge. Before the show starts, there are several activities you can participate in. You can get stamps on your body, experience hula choreography and props, see a pig being roasted, and weave with leaves. The buffet food was surprisingly good, considering I didn't have high expectations. However, it was disappointing that we had to wait for our turn to be seated, which meant we ended up drinking a lot of alcohol at first.
私が知っている穏やかな雰囲気のフラだけではなく激しく踊るのを初めてみました。
貝のレイは無料ですが、お花は別途有料です。
ショーが始まる前に、いくつかの体験ができます。
体にスタンプをおしたり、フラの振り付けや小道具を使った体験、豚の蒸し焼きをみれたり、葉っぱを使って編んだり。
バイキングのご飯も期待してなかったわりには美味しかった。
ただ、席ごとに順番でとっていくため、なかなか順番がこないでお酒ばっかり最初に飲むことになってしまったのが残念でした。
Dear Guest,
Thank you for visiting Island Breeze Luau. We are very pleased to hear that you enjoyed several activities during your time with us.
We sincerely apologize for the wait during your meal. Sharing traditional Hawaiian cuisine with many guests is an important aspect of our show, and we will strive to ensure smoother service in the future.
We truly hope to welcome you back again soon.
おみや様
アイランドブリーズルアウにお越し頂きありがとうございました。いくつかのアクティビティもお楽しみ頂けたましたこと
大変嬉しく思っております。
お食事の際、お待たせしてしまいましたこと深くお詫び申し上げます。
ハワイの伝統料理を沢山の方と共に食事をしていただくこともショーの大切な魅力です。
スムーズな対応ができるよう努めてまいりたいと思います。
また是非お越し頂けることを心から願っております。
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2015/07/08 |
| Activity Date: | 2015/06/28 |
Reviewed by: Sherri McClane
Couldn't as for a better way to end the day. The setting perfect, the crew helpful and friendly, the narrative informative, the music the perfect backdrop for the evening. The food plentiful and wonderful. We had a few pleasant surprises along the way. We were entertained by a school of sinner dolphins going and coming, as well as seeing a flying fish or two. A good time was had by all, given the chance I'd do it all again.
| Rating: | |
|---|---|
| Packages: | Dinner Cruise |
| Attended as: | Solo Travelers |
| Posted on: | 2015/07/05 |
| Activity Date: | 2015/06/21 |
Reviewed by: 石川 海
I've been to the Big Island several times and always stay at the Kinkame Hotel, so I decided to participate this time... First, after checking in, we lined up at the gathering place for the luau. The gathering was at 4:30, but by 4:00, there were already about six people in line. Right after we lined up, many more started to join, and by the gathering time, there was a long queue. At that time, they asked if we wanted to pay an extra $20; if you said "NO," you stayed as you were. If you said "YES," you were directed to the upgrade line. After that, they started to offer various add-ons, like buying leis. Then, during the photo session, they would come around to sell you photos at your seats later on, which was also about $20. After the photos, we walked over to the luau area. The seats in front of the stage were occupied by those who had paid the extra fee (about ten rows of 18 people each), and we were directed to the rows behind them (the back rows had about 20 blocks of 18 people). However, even those who paid extra but arrived late were only one seat away from ours, so it didn't seem to matter much. We were seated before 5:00, but there was still about two hours until the luau show started; those who paid extra went first to get their food, and after about 200 people finished at the buffet, there was a specific order to follow, so by the time we went to get our food... After a long wait, the show finally started, but there were only about six dancers, so after each song, we had to listen to the host's singing and talking for a while (15 to 20 minutes of changing costumes). There was also a mysterious dance time to the songs... Foreigners might find it fun, but... Anyway, the show dragged on with long intervals, and the food was mediocre; spending $91 on this was truly a waste. By the way, we reached our limit and left midway. I won't be going again.
ハワイ島には何度か来ていて、いつもキンカメホテルに滞在するので今回参加しましたが・・・まず受付後はルアウの集合場所に並びます。4時半に集合ですが4時ですでに6人ほど並んでいました。私たちが並んだ直後から沢山並び始め集合時間には行列に。そして、その時+20ドルくらい払うか聞かれ【NO】ならそのまま。【YES】ならランクアップの列に通されます。そしてその後レイを買うか等。。色々+を勧めて来ます。そして、記念撮影タイムでこちらは後程席まで売りに来ます。これも確か20ドルくらいです。撮影後ぞろぞろ歩いてルアウの場所へ。そこで舞台前の席は先ほど+を払った方々が座り(前席1ブロック18人の列が約10)並んだ順でその後ろの列に通されました(後ろの席は1ブロック18人が20くらいあります)。ただ+払った人でも来るのが遅かった人は私たちの席と1つしか変わらないのであまり意味無いかな?と思います。席に着いたのが5時前でそこからルアウショーが始まるまで約2時間もありました;食事は+を払った方が先に取りに行くシステムで200人がビュッフェを取り終えた後に更にこの列・この列みたいに順番があるのでビュッフェを取りに行った頃には・・・・。そして長い待ち時間のあとやっとショーが始まるのですが、ダンサーが6人くらいしか居ないので1曲踊り終えると必ず進行係の歌やトークをしばらく聞かされます(15分~20分着替えの時間稼ぎですね;)。そして謎にその歌に合わせてダンスタイム等があり・・・。外国の方は楽しいと思いますが・・・。とにかくダラダラとショーの間隔が長いうえ、食事も微妙、これで91ドルは本当にもったいないです。ちなみに限界が来て私たちは途中で退室しました。二度と行きませんね。
Dear Mr. Ishikawa,
Thank you very much for visiting Island Breeze Luau. However, I am truly sorry to hear that you were not satisfied with your experience. I sincerely apologize for any discomfort we may have caused you.
Your straightforward feedback has highlighted many challenges for us, and we feel it is very important.
We will work hard to ensure that more people from Japan can enjoy our offerings. Thank you for your valuable comments.
When you visit Hawaii again, we will do our utmost to provide you with a warm Aloha welcome!
石川海様
この度はアイランドブリーズルアウにお越しいただきありがとうございました。
ただ、ご満足いただけなかったことはとてもとても残念に思っております。ご不快な思いをさせてしまい、大変申し訳ございませんでした。
ストレートなご意見に、私どももとても沢山の課題を与えて頂いているように感じています。
もっと日本の皆様にも楽しんで頂けるように取り組んで参りたいと思います。
貴重なコメントをいただき、ありがとうございました。
ハワイの地へ再びお越し頂けたとき、Alohaたっぷりのおもてなしができるよう最善を尽くします!
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2015/06/17 |
| Activity Date: | 2015/06/09 |
Reviewed by: shah
The crew was good and friendly. Despite informing them about our dietery restrictions a week before the cruise, they forgot to prepare any vegetarian food. The crew quickly threw together salad for us on board, but it was a lot of money for salad. The crews were friendly otherwise. good music...
| Rating: | |
|---|---|
| Packages: | Dinner Cruise |
| Attended as: | Couples |
| Posted on: | 2015/05/19 |
| Activity Date: | 2015/05/10 |
Reviewed by: Maren
This submarine cruise was amazing!! The crew was so friendly and our guide was funny. It was obvious everyone loved their job. Our guide was obviously an experienced diver because he knew so much about all the various fish we saw and had lots of great stories involving the different fish/coral.
The visibility was amazing the day we went. I think I took almost 200 pictures. We were so surprised when we saw 2 shipwrecks on the cruise. Such a fun bonus!
My husband is very outdoorsy and was a little whiny about doing the submarine over an actual snorkel day cruise. He loved the submarine and thought it was so much fun. We will definitely do it again when we're back.
| Rating: | |
|---|---|
| Packages: | Kona Submarine |
| Attended as: | Couples |
| Posted on: | 2015/05/17 |
| Activity Date: | 2015/05/14 |
Reviewed by: mahalo-yoshi
I visit the Big Island of Hawaii every year. When you come here, be sure to enjoy it. You can have a more elevated experience than at a luau in Honolulu.
各年毎に訪れるハワイ島。ここにきたら是非楽しんでください。ホノルルでのルアウより、より崇高な体験ができますね。
Dear mahalo-yoshi,
Thank you for your wonderful comment.
Our desire to share the beauty of the culture and dance that can only be experienced on the Big Island is also part of our concept.
☆ We hope you will visit us every year! ☆
All of our staff are sincerely looking forward to ensuring you have a great time.
mahalo-yoshi様
素敵なコメントを頂き、ありがとうございます。
ハワイ島だからこそお届けできる文化と踊りの素晴らしさをお届けしたいという想いは、私どものコンセプトでもあります。
☆是非、毎年お越し下さいませ☆
お楽しみいただけるようスタッフ一同心よりお待ちしております。
| Rating: | |
|---|---|
| Packages: | おすすめプラン |
| Attended as: | Friends |
| Posted on: | 2015/05/12 |
| Activity Date: | 2013/06/20 |
Reviewed by: catslove
We were seated at 5 PM, and the actual show started around 7 PM. Until then, we enjoyed drinks, hula experiences, and traditional Hawaiian cuisine. The show featured not only hula but also dances from other islands like Samoa. Between the dances, there were talks and songs from the host, and I thought it might have been more enjoyable if I understood a bit more English. The time flowed leisurely, and depending on the seats, you might not be very close to the stage, so small children might get bored.
17時に着席し、実際にショーが始まるのは19時ごろからでした。それまでは、ドリンクやフラ体験、ハワイの伝統料理などを楽しみました。ショーでは、フラだけでなく、サモアなど、他の島のダンスもありました。ダンスの合間に司会者のトークや歌があり、もう少し英語が分かればもっと楽しかったかなと思います。時間もゆったりと流れますし、席によってはそれほどステージに近くないため、小さなお子様は飽きてしまうかもしれません。
Dear catlove,
Thank you for visiting Island Breeze Luau. We are very pleased to hear that you enjoyed traditional Hawaiian cuisine and Polynesian dance.
We sincerely wish to overcome the language barrier. We will strive to have Japanese-speaking staff available as soon as possible and to ensure that children can enjoy themselves during the show.
Thank you for your valuable feedback. We hope you will visit us again when you come back to the Big Island. We look forward to welcoming you with Aloha, so that it can become a cherished memory.
catlove様
アイランドブリーズルアウにお越し頂き、ありがとうございます。ハワイの伝統料理、ポリネシアンダンスをお楽しみいただけましたこと。
とても嬉しく思っております。
言葉の壁がどうしても拭いきれないこと・・・何とかしたいと願うばかりです。
できるだけ早く日本人スタッフの対応や、お子様がショーの時間でも楽しくお過ごしできるよう努めたいと思います。
貴重なコメントを頂き、ありがとうございました。
またハワイ島へお越しの際は、是非足をお運びくださいませ。大切な想い出になれるようAlohaを込めてお待ちしております。
| Rating: | |
|---|---|
| Attended as: | Families with Young Children |
| Posted on: | 2015/05/10 |
| Activity Date: | 2015/05/03 |
Reviewed by: Tracy
Food was tasty but not hot enough. Mai Tai drinks were excellent.
| Rating: | |
|---|---|
| Packages: | Ohana Package |
| Attended as: | Couples |
| Posted on: | 2015/04/17 |
| Activity Date: | 2015/04/12 |
Reviewed by: Daloise Family
We enjoyed both the show and the food. We have been before but it was the first time for our daughter and granddaughter and they had a wonderful time. We all ate well and enjoyed it very much
| Rating: | |
|---|---|
| Packages: | Ohana Package |
| Attended as: | Families |
| Posted on: | 2015/04/08 |
| Activity Date: | 2015/04/05 |
Reviewed by: TAS from NM
I can't say enough good things about this Luau!
The food was good. The entertainment was outstanding!
The setting was great!
A real come backer!!!
| Rating: | |
|---|---|
| Packages: | Ohana Package |
| Attended as: | Couples |
| Posted on: | 2015/04/03 |
| Activity Date: | 2015/03/31 |
Reviewed by: Kenny
I was told that the ship had already departed when I arrived at Ticket Street at 2 PM. I was surprised. The receptionist felt sorry and changed my reservation to a dinner cruise starting later that night, but it was a few hours later, and since I wanted to go whale watching, it felt like a waste. It was disappointing.
ここは、チケット通りの午後2時に行ったら、何んと船が出港済みですと言われました。びっくりでした。受付の人が気の毒がって、夜からスタートのディナークルーズに変えてくれましたが、数時間後スタートであり、且つ、自分が行きたかったのはホエールウォッチだったので、無駄にしました。残念でした。
Thank you very much for participating in the tour. However, we sincerely apologize for the inconvenience caused by the discrepancy in the displayed time. Since this was based on a reservation made two years ago, we are unable to verify the experience you shared with the tour operator. We appreciate your understanding in this matter. Based on your valuable feedback, we will strive to provide even more satisfying services in the future. Thank you for your continued support.
VELTRA Customer Support Team
この度はツアーにご参加いただきまして誠にありがとうございます。
しかしながら、表示時間が違っており、お客様にご迷惑をおかけいたしましたこと、大変申し訳ございません。
2年前のご予約内容でしたので、ご投稿いただきました体験談は催行会社では確認をさせていただくことができかねますこと、ご理解いただけますと幸いです。
お客様からの貴重な体験談を元に、更にご満足いただけるサービスを提供出来るよう努めて参りますので今後ともよろしくお願いします。
VELTRAカスタマーサポートチーム
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2015/03/31 |
| Activity Date: | 2013/03/07 |
Reviewed by: kaori Moriya
On the day of my arrival in Hawaii, I was feeling jet-lagged and didn't have the energy to move around, so I decided to stay at the King Kamehameha Hotel. At first, it was enjoyable, but as the evening progressed, it got a bit chilly for the beach show, and the food was just average. I started to get bored with the show. The dancing was beautiful, but the time spent listening to the host talk while the dancers changed backstage was very dull. I guess it really is a language barrier...
ハワイ到着当日は時差ぼけもあるため動く気にもならず宿泊がキングカメハメハホテルだったので申し込みをしました。最初は楽しかったのですが、ビーチでのショーのため夕方少し涼しいのがだんだん寒くなり、ご飯も普通だしショーも飽きてしまいました。踊りは素敵だったのですが、ダンサーが裏で着替える間の時間稼ぎに司会者がしゃべるこの時間がとてもつまらなかったです。やはり言葉の壁ですかね・・・
Dear Kaori Moriya,
Thank you for visiting the Island Breeze Luau. I hope you are doing well despite the chilly weather and any fatigue you may have experienced.
I wish to create a luau show that can overcome any language barriers.
Thank you for your valuable feedback.
kaori Moriya 様
アイランドブリーズルアウにお越し頂きありがとうございました。
お疲れの上に、少し肌寒い時期でしたのでお風邪とか大丈夫でしたでしょうか・・・
言葉の壁なんて。。。と
乗り越えてしまえるほどのルアウショーにしていきたいと願っております。
貴重なご意見をいただき、ありがとうございました。
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2015/02/16 |
| Activity Date: | 2015/02/05 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Dear Mr. Sato,
Thank you for attending the luau show despite your travel fatigue. The beach where the king enters is always calm, and it is a place where everyone enjoys themselves even before the show starts.
Please do come back and visit us again at your leisure.
Thank you for your feedback on the meal.
さとう様
旅のお疲れの中でのルアウショー。ありがとうございます。王が入ってくるビーチもいつも穏やかでショーの前から
みなさん楽しんでいただいている場所でもございます。
また是非ゆっくりとお越しください。
お食事のご意見ありがとうございました。