Reviewed by: Jemma
Crew were great, really entertaining! Pointed out interesting points, and we even saw a black tip reef shark, was amazing!! Mahalo
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| Packages: | Kona Submarine |
| Attended as: | Couples |
| Posted on: | 2016/05/09 |
| Activity Date: | 2016/05/06 |
Reviewed by: Tammy Sharp
Although the pictures and video that we took were amazingly beautiful and it is probably the best way to see the waterfalls on the island. There should be a disclaimer along with the advertisement of the tour for people with bad backs or next and probably awful younger children and senior citizens. The ride itself as horrible as far as comfortability . The water being so rough around the coast line added with no seat belts or cushioning on the aluminum boat itself made for a horrible ride. There was one point when I was actually in tears because of the pain and shock to my back from the intensity of being thrown back into the seat.
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| Attended as: | Friends |
| Posted on: | 2016/05/02 |
| Activity Date: | 2016/04/26 |
Reviewed by: 池田みりん
Enjoying the majestic nature of Mauna Kea and Kilauea, along with activities facing the Pacific Ocean. Although the captain kept a keen eye as we sailed, we were unable to encounter any whales. However, we were able to fully enjoy the sunset quietly sinking into the Pacific Ocean.
マウナケア・キラウエアの雄大な自然を満喫し、太平洋に向けてのアクティビティ。船長さんが目をこらして船を進めるものの、クジラと出会うことはできませんでした。しかし、太平洋に静かに沈む夕日を満喫することができました。
| Rating: | |
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| Packages: | 午後出発 飲み放題&ビュッフェ付きサンセットプラン <カワイハエ・ベイ出航> |
| Attended as: | Couples |
| Posted on: | 2016/03/31 |
| Activity Date: | 2016/03/19 |
Reviewed by: Pamela Krenek
My family enjoyed our tour. We were able to see both animals. Personnel was very nice and knowledgeable.
Mahalo for your review
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| Packages: | Mid-Morning Cruise |
| Attended as: | Families with Young Children |
| Posted on: | 2016/03/28 |
| Activity Date: | 2016/03/15 |
Reviewed by: Ben E.
Staff was knowledgeable and expecting us. The tour guide was a riot (funny) and the whole crew made it an awesome time - would do it again!
| Rating: | |
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| Packages: | Kona Submarine |
| Attended as: | Families |
| Posted on: | 2016/03/28 |
| Activity Date: | 2016/03/22 |
Reviewed by: Ben E.
Just almost a little late in the season, However Capt William knew where to go and naturist Susan was a wealth of knowledge. We did see several and was worth the trip, a great time and would go again. Thanks!
| Rating: | |
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| Packages: | Early Afternoon Cruise |
| Attended as: | Families |
| Posted on: | 2016/03/28 |
| Activity Date: | 2016/03/24 |
Reviewed by: Calinda
The staff on the boat were fantastic. We were all very patient but only 1 manta ray showed, and stayed for about 1 minute so that was disappointing. we were offered another night on the house but we were flying out the following day, and they don't offer refunds.
| Rating: | |
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| Packages: | Evening Manta Snorkeling Adventure |
| Attended as: | Couples |
| Posted on: | 2016/03/22 |
| Activity Date: | 2016/03/19 |
Reviewed by: omg9
We went for a whale watch, problem was there weren't a lot of whales.
That's not Body Gloves fault, they made the cruise enjoyable anyway.
We did get to see two whales and a couple dolphins.
| Rating: | |
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| Packages: | Whale Watch Cruise |
| Attended as: | Couples |
| Posted on: | 2016/02/28 |
| Activity Date: | 2016/02/23 |
Reviewed by: ゆんちゃん
The captain worked hard to search for whales, but we could only see them from a distance and had a hard time spotting them up close.
When we were turning the boat back, we saw a pod of whales breaching, and the other passengers told the captain, but it seemed like we were out of time, which was very disappointing.
船長さんが頑張ってクジラを探し回ってくれましたが、遠くからしか見れず近距離ではなかなかみることができませんでした。
船を引き返すときにクジラの群れが飛び上がる様子が見えたのでほかの乗客たちが船長に伝えたのですが、もう時間切れみたいでとても残念でした。
| Rating: | |
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| Packages: | 9:30発/ カワイハエ港 |
| Attended as: | Couples |
| Posted on: | 2016/02/20 |
| Activity Date: | 2016/01/21 |
Reviewed by: sakitey
I was quite moved when the whale suddenly appeared on the surface, even though it didn't show itself for a while!
The guide spoke in English, so I couldn't catch everything, but just being rocked by the large boat and looking at the vast ocean was very soothing.
We participated as a family with children, and it was great that the kids' tickets were free.
なかなか姿を見せてくれませんでしたが、突然クジラが水面に現れた時はとても感動しました!
ガイドが英語なので全ての内容は聞き取れませんでしたが、大きな船に揺られ、広い海を見ているだけでとても癒されます。
子連れ家族で参加しましたが、子供料金無料だったのが良かったです。
| Rating: | |
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| Attended as: | Families with Young Children |
| Posted on: | 2016/02/06 |
| Activity Date: | 2016/01/23 |
Reviewed by: Chame
The pickup from the hotel is convenient. I greatly enjoyed the humpback whales and the sunset, and the staff were very service-oriented, making it easy to have a great time even alone. Since the tour is in English, it's more enjoyable if you understand English.
ホテルからのピックアップが便利です。ザトウ鯨とサンセット、スタッフの方々のサービス精神も旺盛で1人でも大いに楽しめました。英語でのツアーですので、英語がわかるほうが楽しめます。
| Rating: | |
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| Packages: | 午後出発 飲み放題&ビュッフェ付きサンセットプラン <カワイハエ・ベイ出航> |
| Attended as: | Solo Travelers |
| Posted on: | 2016/01/12 |
| Activity Date: | 2016/01/06 |
Reviewed by: S N 1954
It seems it was too early for whale watching. The participants seemed to mainly enjoy the sunset and the meal on the sea. The driver for the pick-up, the receptionist, and the captain were all very pleasant. I would like to try again around March when the whales are out.
ホエールウォッチングには 早かったようです。
参加者は 洋上の夕日と食事を楽しむのが 主のようでした。
送迎のドライバー 受付の女性 船長 感じがよかったです。
クジラが出る 3月頃再挑戦したいですね。
| Rating: | |
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| Packages: | 午後出発 飲み放題&ビュッフェ付きサンセットプラン <カワイハエ・ベイ出航> |
| Attended as: | Friends |
| Posted on: | 2015/12/16 |
| Activity Date: | 2015/12/12 |
Reviewed by: kklady3
Checking in, having our picture taken, getting into and out of the submarine was so easy. The staff was great and very knowledgeable. Can't wait to do it again. We every saw a shark. Very cool.
| Rating: | |
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| Packages: | Kona Submarine |
| Attended as: | Couples |
| Posted on: | 2015/11/01 |
| Activity Date: | 2015/10/26 |
Reviewed by: Keith
A fantastic experience,the mantas come as close as the say! A great tour with experienced helpful guides.
Aloha and thank you so much for taking the time to review your trip with us.
We are so happy you enjoyed yourself and hope to see you again soon.
Mahalo!
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| Packages: | Standard |
| Attended as: | Couples |
| Posted on: | 2015/10/17 |
| Activity Date: | 2015/09/17 |
Reviewed by: Mountain Man
I'll be honest, overall I didn't have a great time on this trip. We sailed off late and missed the sunset which we were supposed to enjoy, and then spent 15 minutes "sailing" in a circle getting tossed about in the waves in the boat which was very unenjoyable. I wouldn't call it snorkeling either. After an hour of getting tossed around in the waves, you get in your wet suit and get your snorkel mask and get in the water to hold on to a long float, getting beat up by the waves (some more) while playing footsie with your neighbor. Meanwhile, your float is drifting in the current towards the plethera of other boats in the surrounding area leaving you wondering if you're going to get run over or not. Seriously, our floating group ended up almost tangled in another boats anchor line. It was incredibly unsafe.
Why am I rating it a 3 with the description being very negative? Well it's because it's the most incredible thing to see Manta's swimming INCHES from you. We had quite a few come by and it was spectacular to witness for those few seconds.
Thank you for taking the time to review your tour. We appreciate your feedback. The safety of our guests and staff are of great importance to us and we will be speaking with them on how to improve our operations. Again thank you and we are happy you enjoyed seeing the manta rays.
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| Packages: | Standard |
| Attended as: | Couples |
| Posted on: | 2015/10/05 |
| Activity Date: | 2015/09/23 |
Reviewed by: Georgia
This was one of the best activities we did on our two month holiday. The experience was incredible and unforgettable, and the company was easy to book with and great tour guides. Would definitely recommend this to anyone going to Hawaii!
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| Packages: | Standard Package |
| Attended as: | Friends |
| Posted on: | 2015/09/14 |
| Activity Date: | 2015/09/07 |
Reviewed by: 匿名希望
I participated with my sister. At first, there were no manta rays at all, and I was worried about what would happen if it ended like this, but in the last 30 minutes, a lot of them gathered, and we were able to see them quite up close!! When we entered the water, we were handed floats, but I didn't understand the English instructions well and only figured it out by watching the people around me. It might be a bit tough if you're participating alone and don't understand English. Even though it was a reasonably priced tour, I was glad to see the manta rays. It seems like they gather due to the lights from the boat, and the other boats were much brighter, attracting a lot more manta rays. I might want to try that one next time.
妹と二人で参加しました。最初、マンタは全く現れず、このまま終わったらどうしようと不安になりましたが、最後30分くらいでいっぱい集まってきて、かなり間近で見れました!!海に入る際にフロートを渡されたのですが、英語がよくわからず、回りの人をみてやっと理解。。一人参加で英語がわからないとちょっとツラいかもです。リーズナブルなツアーでも、マンタを見れたのでよかったですが、船の明かりでマンタを集める仕組みのようで、他の船の方がものすごく明るくてマンタもよく集まってるみたいでした。次回はそっち乗りたいかも。。
マハロ(ありがとう)ツアーのレビューをしていただき、感謝します。アロハ!
Mahalo for taking the time to review your tour. Aloha!
| Rating: | |
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| Attended as: | Families |
| Posted on: | 2015/09/02 |
Reviewed by: ゴマちゃん
The tour operator only communicated in English, which made it difficult for me during the confirmation call. On the day of the tour, we departed from the pier in Kona, which was convenient since it was close to where I was staying. The glass-bottom boat was quite stable and comfortable, but there wasn't much variation in the fish or underwater scenery, so I honestly got a bit bored along the way. The staff were friendly and engaged in conversation, which was nice.
催行先が英語のみの対応なので、確認電話で苦労しました。当日はコナの桟橋からの出発でしたので、滞在先からすぐの場所でラクでした。グラスボートはあまり揺れがなく快適でしたが、あまり魚や海中の景色に変化が乏しかったので、正直途中で飽きてしまいました。スタッフの人はフレンドリーにいろいろ話しかけてくれて良かったです。
ご予約や道案内に関してご不便をおかけしたことをお詫び申し上げます。コナには州内で最も透明度の高い水と豊富な魚がいますが、時には「自然の母」が水を濁らせることもあります。今後またお越しいただけることを願っております。
We are sorry for any difficultty you may have had with your reservation or directions. Kona has some of the clearest waters and abundance of fish in the state, but sometimes "Mother Nature" clouds the waters. We hope that you will join us again in the future.
| Rating: | |
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| Attended as: | Couples |
| Posted on: | 2015/07/31 |
| Activity Date: | 2014/09/24 |
Reviewed by: Linda
We had a great time on the glass bottom boat. Only regret I wish we could have stayed all day looking underwater at the coral and the fish. Great crew and knew a lot about the different fish we were seeing. My grand children loved it. Good adventure for young and old. Relaxing and beautiful.
| Rating: | |
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| Packages: | Waikoloa Glass Bottom Boat Cruise |
| Attended as: | Families |
| Posted on: | 2015/07/20 |
| Activity Date: | 2015/06/22 |
Reviewed by: Riccardo
We went on moonlight snorkeling tour and saw four manta rays, two quite big, they are so graceful dancing in the water below the light and passing inches from our bodies without touching us and without any fear. This experience is one to be remembered for the lifetime.
Said that, the service given is below expectations.
Let's start from pricing, no reduced price for the one that is not going off board snorkeling.
We arrived on time for the check in and the boat wasn't in the water yet, due to a problem with the truck. Maybe the info on the tour had been already given to the other participants, but nothing more for us. I recieved the wet suit, even though there was no locker room to change, only the marina restrooms.
Anyhow the boat went in the water just in time to go onboard, no gangboard, assuming people is used to jump on and off board.
We went quite fast to the point where manta rays are usually seen, there was already another boat from a different charter, we stood just aside them.
Gear provided by them, good quality, no water entered during all the visit.
Just few basic rules, do not dive, do not touch them, do not kick them, lay horizontally and stay attached to the plastic board, which hosts lights to attract plancton.
As said at the beginning, the experience is really wonderful and makes me almost forget the service part.
Returning onboard, just a minute to remove the wet suit, get dry, have a glass of hot soup and go back as fast as possible to the harbour.
A formal and quick goodbye and that's it.
Overall you cannot miss the mant rays snorkeling experience, but consider also other service providers with respect to this one.
We are so happy to hear that you enjoyed the manta rays. If we receive a review that is less than 5 stars, we seek out ways in which we can make improvements. In your case, the areas in which you wish to see improvement are beyond our control. You are correct in that there are no locker room facilities. Honokohau Marina is operated and maintained by the State of Hawaii, who instead chooses to provide the public restroom facilities. You are also correct in that there is not a gang plank that is used to get onboard our boat. Like other companies in the harbor we tie up close against the dock, allowing you to step directly onto the boat from the dock. We charge the same price for the people who choose not to go into the water simply because that person still takes up a seat. We are limited by the U.S. Coast Guard as to how many passengers we can carry. We do offer discounts to children, local residents, military personnel, and for those returning to do additional tours with us.
| Rating: | |
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| Packages: | Moonlight Cruise & Evening Manta Snorkel Tour [2 hours] |
| Attended as: | Couples |
| Posted on: | 2015/05/31 |
| Activity Date: | 2015/05/30 |
Reviewed by: Maren
This submarine cruise was amazing!! The crew was so friendly and our guide was funny. It was obvious everyone loved their job. Our guide was obviously an experienced diver because he knew so much about all the various fish we saw and had lots of great stories involving the different fish/coral.
The visibility was amazing the day we went. I think I took almost 200 pictures. We were so surprised when we saw 2 shipwrecks on the cruise. Such a fun bonus!
My husband is very outdoorsy and was a little whiny about doing the submarine over an actual snorkel day cruise. He loved the submarine and thought it was so much fun. We will definitely do it again when we're back.
| Rating: | |
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| Packages: | Kona Submarine |
| Attended as: | Couples |
| Posted on: | 2015/05/17 |
| Activity Date: | 2015/05/14 |
Reviewed by: Kenny
I was told that the ship had already departed when I arrived at Ticket Street at 2 PM. I was surprised. The receptionist felt sorry and changed my reservation to a dinner cruise starting later that night, but it was a few hours later, and since I wanted to go whale watching, it felt like a waste. It was disappointing.
ここは、チケット通りの午後2時に行ったら、何んと船が出港済みですと言われました。びっくりでした。受付の人が気の毒がって、夜からスタートのディナークルーズに変えてくれましたが、数時間後スタートであり、且つ、自分が行きたかったのはホエールウォッチだったので、無駄にしました。残念でした。
Thank you very much for participating in the tour. However, we sincerely apologize for the inconvenience caused by the discrepancy in the displayed time. Since this was based on a reservation made two years ago, we are unable to verify the experience you shared with the tour operator. We appreciate your understanding in this matter. Based on your valuable feedback, we will strive to provide even more satisfying services in the future. Thank you for your continued support.
VELTRA Customer Support Team
この度はツアーにご参加いただきまして誠にありがとうございます。
しかしながら、表示時間が違っており、お客様にご迷惑をおかけいたしましたこと、大変申し訳ございません。
2年前のご予約内容でしたので、ご投稿いただきました体験談は催行会社では確認をさせていただくことができかねますこと、ご理解いただけますと幸いです。
お客様からの貴重な体験談を元に、更にご満足いただけるサービスを提供出来るよう努めて参りますので今後ともよろしくお願いします。
VELTRAカスタマーサポートチーム
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2015/03/31 |
| Activity Date: | 2013/03/07 |
Reviewed by: Tyrone Jergenson
We saw a mother whale and her new calf. The baby was so new that the mother had to hold it up with her fin for it to get some air. We also saw some bottle nose dolphins that escorted us back to the pier. Then while we were docking we saw a sea turtle through the glass bottom boat. It was a fantastic and relaxing tour.
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2015/03/28 |
| Activity Date: | 2015/03/25 |
Reviewed by: Jen Merritt
Mark and Micah were so enthusiastic and knowledgeable! It made for a great time and they had great personalities! Great with our kids and let them help steer the boat! So fun. My only wish is that it was 1 hour or more.
| Rating: | |
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| Attended as: | Families with Young Children |
| Posted on: | 2015/03/18 |
Reviewed by: Meme
Wow we saw momma baby and daddy humpbacks was saw whales all around us their tales were enormous it was the best day. We went mid morning the catamaran was spacious and very comfortable. Easy to board. The crew was very informative and friendly they were just as excited with all the action around us. We went in February 2015. I would highly recommend this tour.
Mahalo for providing us with feedback about your Whale Watch Cruise. We're really glad you enjoyed the cruise, the boat, and the crew and got to see a lot of whales! We appreciate your recommendation and hope we have the opportunity to share adventures with you again!
Aloha from the Ocean Sports 'Ohana!
| Rating: | |
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| Packages: | [09:30 AM] Whale Watch Cruise from Kawaihae Harbor |
| Attended as: | Couples |
| Posted on: | 2015/03/15 |
| Activity Date: | 2015/02/17 |
Reviewed by: Raja Family
the hosts were very entertaining and friendly
they made the guests feel like they were trying to make the experience as positive and special as possible
went out of their way to get us to some dolphins - which was the highlight of the tour
| Rating: | |
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| Packages: | Waikoloa Glass Bottom Boat Cruise |
| Attended as: | Families |
| Posted on: | 2015/03/02 |
| Activity Date: | 2014/04/25 |
Reviewed by: Julia and Pat
Two mantas came to visit and were incredible. It was definitely something everyone should experience at least once in their life. The crew was friendly and did a wonderful job keeping everyone safe and comfortable.
Thanks for joining us! :)
| Rating: | |
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| Packages: | Standard |
| Attended as: | Couples |
| Posted on: | 2015/03/01 |
| Activity Date: | 2015/02/05 |
Reviewed by: Jeanne A
Beautiful day and beautiful catamaran to follow several whales spotted. The naturalist on board was extremely informative about the trip and also answered questions about living on the Big Island. A truly memorable experience.
| Rating: | |
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| Packages: | Whale Watch Cruise |
| Attended as: | Couples |
| Posted on: | 2015/02/15 |
| Activity Date: | 2015/02/03 |
Reviewed by: Bill C
Amazing creatures. Definitely a must see activity if you are in Hawaii during the right time of year. I liked the fact that this tour allowed to you return until you actually see whales. I was fortunate to see my first time out, but nice to know I could have returned if I needed to without additional expense.
| Rating: | |
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| Packages: | Whale Watch Cruise |
| Attended as: | Solo Travelers |
| Posted on: | 2015/02/10 |
| Activity Date: | 2015/01/17 |
Reviewed by: Deb Stuckey
I was a little leary about swimming with Manta Rays at night in the ocean....but I knew I would regret not doing it. WHAT an experience!! The highlight of our trip. It was amazing to float on the water with those gigantic rays swimming literally inches from your body. I would highly recommend this to anyone!
Aloha Deb~ We are so happy you enjoyed your night out on the water on the manta ray tour! Safe travels, and we hope to see you back again with us here at Sea Paradise.
| Rating: | |
|---|---|
| Packages: | Standard |
| Attended as: | Couples |
| Posted on: | 2015/02/07 |
| Activity Date: | 2015/01/16 |
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Thanks for your feedback and a 4 star review but were a bit confused about your review? First off what store advertisement are you referring to we have you booking online? The cushions are 4 inches thick as well 2 inches on the backrests so not sure why you mention no pads were available? Seat belts on a boat, that would be quite dangerous? Did you ever notify the crew of your discomfort during trip and where were you seated? We advise that smoother rides are near the rear of the vessel during the safety briefing.