All Reviews for Family & Accessible Travel

We enjoyed the flight a lot. The flight without doors is realy special. The pilot flight direct over the crater with magna and we can made beautiful pictures and feel the cold wind and the hot magna!

I was able to see so many dolphins, and it was very moving and fun. I definitely want to participate next time.

こんなにたくさんのイルカを見ることが出来、とっても感動、楽しかったです。
次回の是非、参加したいです。

Great time , interesting island history, great crew

This is not just about the tour content; it's a bigger issue. I used your service in August, and although I made a proper reservation for four people from Japan, only two reservations were actually confirmed, and the remaining two ended up being walk-ins on the day of the tour. Due to the pricing situation, I emailed Veltra after returning home, but I have been ignored regarding this matter. I will not be using this company in the future.

ツアー内容どうこうの話ではなく、それ以前の問題です。8月にお世話になったのですが、日本からきちんと4名の予約をしていったのに、実際予約が2名分しかとれていなく残りの2名は当日予約になってしまいました。料金の兼ね合いもありveltraさんに帰国後メールを入れましたがそれに関しては無視されています。今後この会社を使うことはありません。

Compared to other tours, the waiting time before starting was long, and the time spent riding the horse was short. We followed almost the same course, but other tours were already turning back and passing us. We were on the horse for about 40 to 50 minutes. I expected it to be 1.5 to 2 hours. The route felt more like the horse was just walking along a car track rather than going through the great outdoors. The guide spoke in English, but since there was a long line of horses, only those near the speaker could hear. I would recommend a tour that allows you to walk down into the canyon instead. Alternatively, if you're looking for a similar tour, I would recommend the Na'alapa tour.

ほかのツアーと比べて開始までの時間が長く馬に乗る時間が短い。ほぼ同じコースを通るのですが他のツアーは、すでに折り返しで我々とすれ違う状況。馬に乗っていたのは４０～５０分くらいでしょうか。1.5～２時間と思っていましたが。ルートも大自然の中を行くというより車のわだちを馬が勝手に歩くという感じです。案内も英語さらに長い馬の隊列なので話す人の近くの人しか聞こえません。私は、渓谷に下りて足で歩く時間をとるツアーのほうをお勧めします。または、同じようなツアーならばナアラパのツアーをお勧めします。

It took about 30 minutes by rubber boat to reach the point. Two manta rays gracefully appeared. They came very close and danced around, which was a bit surprising. This manta ray tour seemed to be a side tour organized by a main operator. The day before the tour, I received a request to change to a later time because the original tour was canceled for boat inspection and repairs. Initially, I considered canceling my participation in the tour, but it went ahead as scheduled. Upon reflection, I think it wasn't due to the boat inspection and repairs, but rather that they hadn't reached the minimum number of participants. Additionally, even after the meeting time had passed, the tour operator did not arrive, making it feel like a disorganized company.

ゴムボートで片道約30分でポイントに到着。2枚のマンタが優雅に現れてくれました。もうすれすれまで来て舞ってくれてちょっとびびりました。このマンタのツアーも元締めみたいのがいてそのおこぼれツアーのようでした。ツアーの前日に、船の点検修理のためその時間のがキャンセルになり遅い時間のに変更依頼を受けました。当初は、ツアー参加のキャンセルを考えましたが、ツアーは予定どおりに催行されました。よくよく考えると、船の点検修理のためではなく、最少催行人数に達していなかったのだと思いました。また集合時間を過ぎても催行社は来ず、でたらめな会社のように感じました。

After watching Miho Kanno on television, I really wanted to join a doorless helicopter tour. Before the tour, we received a thorough briefing, which made me feel secure about getting on the helicopter. Since it was my first time in a helicopter, I expected some turbulence, but it felt smooth as if gliding over the water, so I had no anxiety. I was able to see the lava flowing into the ocean and the steam rising, as well as feel the hot winds. Additionally, we had a bird's-eye view of waterfalls like Rainbow Falls, and my family of three is thrilled to have had the best experience of our lives. After the tour, my wife thanked me for giving her the front seat. According to her, the front seat was the best. Next time, I want to let my daughter sit there. I definitely want to recommend this tour to my friends. Thank you very much.

菅野美穂さんのテレビを見て、どうしても扉なしのヘリツアーに参加したくなりました。ツアー前に丁寧にブリーフィングしていただき、安心してヘリに乗ることができました。初めてのヘリでしたので、揺れることを予想していましたが、水面を滑るような感じで不安はありませんでした。期待していた海に溶岩が流れ込み水蒸気が立ち上るところや溶岩の流れ、その熱風を肌で感じることができました。さらに、レインボーフォールなどの滝を俯瞰することができ、人生最高の体験をできたと家族3人喜んでいます。ツアー後、妻から前の席を譲ってくれてありがとうと感謝されました。妻曰く、前の席は最高だったよとのことです。今度は娘に座らせてあげたいです。友人にも是非紹介したいツアーです。ありがとうございました。

All good. Hank was great. Zzzzxzzzzzzxxzxzzzzzzzzzzzzz

I've done 3 or 4 luaus in my day. This was the best. The service was top notch. I had one of the attendees watch my infant son while we went for food. My 4 year old daughter danced up a storm while watching the professional dancers and the other patrons where kind beyond belief.

Could not have gotten a better experience.

We participated as a family, and on that day, it was just us. We were informed that the sea was in the best condition with no wind since the morning, and it was very reassuring that they spoke to us in Japanese. I had read in reviews that some people get seasick, so I took motion sickness medicine, but I ended up feeling sick myself. The kids were paddling slowly, and we couldn't reach our destination... However, after returning, we were able to snorkel and see beautiful fish, which made us very satisfied. Since it was an early morning plan, we were able to play at a nearby beach on our way back, making the day feel very long and enjoyable.

家族で参加したのですが、その日は、私達だけで、
朝から風もなく海はベストな状態と教えていただき、日本語で話していただけるので、とても安心でした。
口コミで、酔う事があると書き込みがあったので、酔い止めを飲んでたのですが、私が酔ってしまい、
子供たちの漕ぐスピードか遅くて、目的地までたどり着けませんでした…でも戻って来てからのシュノーケルでは、綺麗な魚も観れて、大満足でした。
早朝プランだったので、帰りに近くのビーチでも遊んで1日をとても長く使えて、良かったです。

It felt like a manta ray! However, my wife was very anxious, saying, "Entering the night sea and having a manta ray approach with its mouth wide open..." After talking with her about various things, she gathered her courage and finally participated!

Once we actually joined, her impression changed completely, and she was overjoyed, saying, "The manta ray is so cute, I'm so glad!" Our guide, Tori-chan, was wonderful! She was so energetic and taught us various things about manta rays, including their ecology, habits, and names, in a storytelling format. Most importantly, she explained, "Manta rays are very friendly and cute!" which eased our preconceived notions. The manta rays really came close to us repeatedly. My wife even got touched by one coming from the other side—how lucky! Thank you, Tori-chan! I definitely want to participate again.

マンタみたい～でも奥様は「夜の海に入るなんて～口を広げマンタが近づいてくるなんて～」ととても不安！そんな奥様といろいろ話して勇気を奮起いただき遂に参加しました‼
実際に参加してみたら、がらりと印象が変って「マンタとても可愛くってよかった～ね！」と大喜びでした。ガイドのトリちゃんが素晴らしかった！まず元気がもらえるし、紙芝居仕立てでマンタのこと生態・習性や名前がついているとかいろいろ教えてくれます。なんといっても「マンタはとても人懐こくってかわいいよ～！」って説明してくれて先入観ができて安心。マンタはホントにごく目の前をぐる～と何度も何度も寄ってきます。奥様には向こうから触ってきたって～うらやましい。トリちゃんありがと～！またぜひ参加したいです。

What a wonderful guided tour. Staff so helpful and fun to hang with. Perfect spot to just snorkel and watch fish and coral reef below. Enough time for snorkeling allowed. Would recommend to anyone.

I was deeply moved to encounter so many dolphins. My 7-year-old daughter went snorkeling for the first time, and thanks to the incredibly kind support from Daisuke and Keiko, we were able to have the best time. Our whole family was so touched that we can't express it in words. We are very grateful to Captain Nawata for all his help, to all the guides we met, and to the nature of the Big Island. Thank you for everything.

沢山のイルカに出会うことができとっても感動しました。7歳の娘は初めてのシュノーケルでしたが、ダイスケさんとけいこさんのとっても優しいサポートのお陰で最高の時間を過ごすことができました。
家族全員とにかく感動で、言葉では言い表すことができない位です。
船長の縄田さんにもとってもお世話になり、ガイドの皆さんに出会えたこと、ハワイ島の自然、全てに感謝申し上げます。

4 to 5 manta rays swirled right in front of me, and it was an incredible sight. I was surprised how close their bellies were!

4,5枚のマンタが次々と目の前をぐるぐるして大迫力でした。マンタのおなかが近すぎてビックリしましたよー

We were very impressed with the weather, views, horses and trail guides. It is a beautiful venue and a high quality experience which was well worth the expense.

I was surprised that we could see them so closely. My parents, who are in their 60s and usually don't dive, were able to take on the challenge. If you're going to Hawaii Island, definitely give it a try!

あんなに近くにみれるとはびっくりです。普段潜らない60代の両親も挑戦することができました。ハワイ島にいくなら是非！！

I, who can hardly speak English, participated with my 67-year-old mother, who doesn't understand any English, and my 9-year-old son, along with five other beginners in horseback riding. They showed us a demonstration and explained key points in Japanese. My 9-year-old son was guided by the staff, and we slowly rode through the valley. There were eight participants and two guides, which gave us a sense of privacy, allowing us to enjoy ourselves without any hesitation. Next time, I would like to try riding on the mountain side. Everyone was satisfied. Thank you for providing us with a wonderful experience.

英語が殆ど出来ない私が、全く英語が分からない67才の母と9才の息子を筆頭に乗馬初心者5人を引き連れ参加しました(^o^)
実際に見本を見せてくれ、要所は日本語で説明もあり、9才の息子はガイドさんが手綱を引っ張り、渓谷の中をゆっくり回りました。参加者8名でガイドさんが2名、プライベート感もあり、気兼ねすること無く十分楽しめました。次回は、山側を回ってみたいです(^-^)皆、満足しておりました。素晴らしい体験をさせて頂きありがとうございました。

I was a bit worried about the 6:40 AM pickup, but I woke up well in the morning, basked in the sunlight, and was able to participate with a refreshing feeling. The pickup location was easy to find, and despite being a small group tour, we were lucky to have just our family. The guide was Japanese, which made it easy to follow along with confidence. It was unfortunate that we couldn't encounter the pod of dolphins that had come close the day before, but snorkeling in the clear sea was a lot of fun.

朝6：40のピックアップでちょっと心配でしたが、朝の目覚めも良く太陽のひかりを浴び、すがすがしい気持ちで参加することができました。
ピックアップ場所もわかりやすく、少人数のツアーにもかかわらず、自分たちの家族だけという運の良さ。ガイドも日本人で安心してついていくことができました。
前日はイルカの群れが近くまで来たそうですが、あいにく遭遇できなかったことは残念でしたが、澄んだ海の中でのシュノーケリング楽しかったです。

My reason for coming to the Big Island was that I learned about this tour from the Dolphin University I attended on Oahu. This time, I finally got to participate, and I had high expectations.

The manta rays were truly enormous, coming so close with their mouths wide open that I thought they might bump into me. However, it was fascinating how they would spin around without hitting me.

It was an exhilarating experience and a lot of fun. I believe it was a rare opportunity to get so close to so many mantas. The boat ride to and from the point was thrilling as it went at high speed, which added to the enjoyment.

ハワイ島へ来るきっかけは、以前オアフで参加したイルカ大学でこのツアーを知ったことでした。この度、念願かない大いに期待して参加しました。
マンタは本当に大きくて、ぶつかるのではないかと思うほどすぐ近くまで大きな口を開けて近づいてきます。しかし、こちらには当たらずにくるりと回転するのが不思議でした。
大迫力で楽しかったです。たくさんのマンタにこんな接近できるなんて貴重な体験だったと思います。
ポイントへの往復のボートも猛スピードでスリルがあり楽しめました。

The ride was beautiful, the horses were teamed up with the appropriate writers. The ladies were very informative about the island, culture, the ranch. My granddaughter and I would totally do this again We loved it!

We participated in a 2.5-hour course as a family of three. Riding over a long distance while galloping on a wide ranch was an experience that is unimaginable in Japan. Getting soaked in a downpour at the end was just part of the charm.

2.5時間コースを家族3人で参加しました。
広い牧場をギャロップを交えながら長い距離を乗れて日本ではありえない経験です。最後に土砂降りでずぶ濡れになったのもご愛嬌です。

I think it's a simple and good plan if your goal is to go snorkeling in a beautiful place. However, for those who only speak Japanese, it might be a bit challenging... They provide explanations about the lava caves along the way, but only in English.

きれいな場所でシュノーケリングするという目的ならシンプルで良いプランだと思います。ただ英語オンリーだったのまったくダメな人には・・・途中に溶岩洞窟の説明とかしてくれます、英語で(+_+)

This was my first experience with my family. Personally, it was my third time, but I’ll briefly outline the pros and cons.

First, the pros:
1. The marina is very close to the points, so the total travel time is short.
2. The boat is large and comfortable.
3. There was a child who gets seasick on board, but since the points are close, I think it was relatively easy for them.

Now, the cons:
1. The explanations are only in English, but I don’t think that will be a problem.
2. The journey is short, so you can’t enjoy the scenery of Kona town.

Depending on the timing, I think the LED lights were strong, and we had a relatively good number of sightings.

I plan to come back here next time as well.

家族連れでは初体験でした。
個人的には3度目でしたが簡単に長所と短所を書いておきます。

まず長所
1、マリーナからポイントまでが非常に近くに全行程の所要時間が短くて済む。
2、船が大きくて快適。
3、船酔いしやすい子が同船してましたがポイントまでが近いので比較的楽だと思います。

で短所
1、英語の説明しかないが困る事は無いと思う。
2、道中が短いのでコナの街の景色を眺める事が出来ない。

タイミングにもよると思いますがLEDのライトが強く比較的沢山来てくれたと思います。

次回からもここにしようと思います。

Highly recommend taking this tour! Kevin was awesome!!

Thank you very much for all your help this time. Thanks to you, the weather was great, and I was able to see the vast Big Island of Hawaii and the long-desired Kilauea Volcano from the sky. If I had to say, it would have been perfect to see a bit more volcanic activity, but I suppose we can't go against nature (laughs). However, I was satisfied as I could clearly see the lava flowing.

I was a bit concerned about the budget, but considering it as a once-in-a-lifetime memory, I don't think it was expensive at all.

このたびはいろいろお世話になりありがとうございました。おかげさまで天気もよく、広大なハワイ島と念願のキラウエア火山を空から観ることができました。敢えて言うならばもう少し活発な火山活動が観られたら最高でしたが、さすがに自然には逆らえませんね(苦笑)。でも溶岩が流れ出ている様子などはハッキリ見えたので満足しています。
予算的にはどうかなと思いましたが、一生の思い出と考えれば決して高くはないと思いますよ。

This was our first trip to Hawaii and we wanted to experience a luau. The fire dancers, food, and overall experience was amazing! We would definitely recommend this show to anyone visiting the area.

The sunset on the distant horizon viewed from the boat. Manta rays swimming right in front of me, gliding past my body multiple times. A kind guide and the boat captain. According to the guide, there were an unusually high number of manta rays this time. It was a wonderful experience.

ボートから眺める遥かな水平線上の夕日。体をかすめるように何度も目の前を泳ぐマンタ。やさしいガイドさんとボートの船長。ガイドさんの話によれば、今回は、滅多にないほどマンタが多かったとのこと。素晴らしい体験でした。

I was able to see the manta rays, and at the end, one got really close to me—it was amazing! The sunset was beautiful too! 😊

マンタちゃんと見れました、最後にすごく近づいてきて最高でした‼︎
sunsetも綺麗でした(^｡^)

I was able to see the rarely seen bright red magma and a rainbow over the valley, making it a once-in-a-lifetime experience. It was an absolutely amazing flight.

なかなか見る事の出来ない真っ赤なマグマや谷にかかる虹などを見ることができ、一生に一度の体験ができました。とっても最高なフライトでした。

We were lucky enough to see dolphins by chance, but I felt that encountering them depends on luck since we didn't forcefully search for or chase them. The boat swayed, but it was a large vessel, so I felt safe. The restrooms were clean, and the staff members were kind (they can communicate in English).

私たちは偶然イルカを見ることができましたが、無理にイルカを探したり追いかけたりすることをしないので、イルカに遭遇できるかは運次第かな？と感じました。
船は揺れますが、大きな船なので安心でした。トイレもキレイで、スタッフの方々も親切でした。(英語対応ですが)