All Reviews for Family & Accessible Travel

This is not a Japanese tour, so the guide spoke entirely in English. The staff were friendly, and we had a lot of fun. There seemed to be an explanation about Captain Cook, but we couldn't understand it due to our zero English skills. (laughs) However, I recommend this tour for those who want to see beautiful seas and fish while snorkeling! The sailing was quite slow, allowing us to feel the great outdoors. I wouldn't recommend it for those who are prone to seasickness.

日本語ツアーではないので、ガイドは全て英語。
スタッフさんは気さくな方で、とても楽しかったです。
キャプテンクックについて説明があったようですが、英語力ゼロの私たちには理解できず。笑
でも、シュノーケルで綺麗な海と魚が見たい方にはオススメです！
セーリングもかなりゆっくりで大自然を感じながらのツアーでした^ ^
酔いやすい方はあまりオススメしません。

The weather was great, and I was able to see a beautiful sunset! When I mentioned it was my first time snorkeling, they kindly taught me how to do it. Whether you can see manta rays depends on the timing and conditions of the day, but when I went, I had the best experience of encountering eight manta rays that came close to the surface to feed on plankton. It was so close that I was amazed! After snorkeling, it started to rain and got cold, so if you're going, it might be a good idea to bring a larger towel or something to wear in case it rains; it could help with the cold.

天気にも恵まれキレイなサンセットが見れました！
シュノーケリングが初めてと伝えると丁寧に教えていただけました。
マンタは良く見れるかはその日のタイミングやコンディションによるかと思いますが、私が行ったときはベストで8マイのマンタに出会え、プランクトンを食べに海面近くまで来てくれました。
ぶつかるんじゃないかと思うくらい近かったので感動しました！
シュノーケリング後は雨が降ってきて寒かったので行かれる方は大きめのタオルや羽織れるものなどあるともし雨が降っても寒さはマシかもです。

Excellent organised tour.From time of pick up until drop off. The driver/guide was very informative . Enough time for all activities. Highly recommended.

We did not have the best experience, but I think it's based more on our skill level than the tour itself. If you're not in good shape (physically fit) it can be difficult. Make sure you use sunscreen ahead of time. The instructions when we signed up said that you would be provided reef safe sunscreen, however, that was not offered. The rocks are difficult to climb up on and if you don't have proper foot wear you can be easily injured. I think the tour is probably great for more "fit" people... We don't know because we left halfway through. I would stress that there is risk involved in this activity and life jackets are provided but not mandatory (in my opinion should be mandatory).

Guide was informative and friendly. On time performance and tour went well beyond what I thought was included in the days activities. Great to look at the stars through the telescope and have explanation of the skies (for a novice like me). Ride up and back to the summit of Mauna Kea was bumpy at times and a little daunting but not nearly as difficult as some made it out to be. Elevation did not bother me.

Had a great time both the guides were wonderful. The only issues I had were that you don’t really get close to the waterfalls they are way off in the distance and while the guides were very knowledgeable about the area you couldn’t really hear what they were saying unless you were in the front or back of the line. Other then that we enjoyed everything else

I was a bit nervous on my first helicopter ride, but with the guidance of the Japanese pilot, I was able to relax and enjoy the journey through the skies. The time spent flying from the ocean to Waipi'o Valley felt like a transition from reality to a divine world, and I found myself in tears from the beauty of nature. Landing at the base of the waterfall, I was overwhelmed with emotion once again, feeling a deep gratitude for being alive. I have become an even bigger fan of the Big Island of Hawaii. I want to tell my friends that they should experience this at least once in their lifetime! Of course, my children and grandchildren will join me next time.

初ヘリコプター搭乗でいくらか緊張していましたが、日本語のパイロットの方のガイドでとてもリラックスして空の旅をたのしめました。
海上からワイピオ渓谷へ進んでいく時間は現実から神の世界への移動、自然に涙が出てきました。
興奮のまま滝壺に着陸、またまた涙があふれてきて大袈裟ですが生きてる！事への感謝の気持ちで一杯になりました。
ますますハワイ島のファンになりました。
友人にも生きている間に一度はこの経験を味って！と伝えたいとおもっています。
勿論子供孫は次回同行します。

The ride was awesome, the guides were energetic and super friendly, I felt so incredibly welcome, like family The scenery was GORGEOUS and the horses we're amazing!! I'd spend the money again in a heartbeat They matched all of us to horses according to our skill level, so that even I didn't feel like I was just on a pony ride (I've been on horseback many many times) We even got to see the resident heard of wild horses! Best afternoon spent in a LONG time

The marine activity introduced in the program "Ariyoshi's Summer Vacation" was truly enjoyable. The handsome guide who appeared on the show supported us during the experience.

On the day I participated, there were two groups, making a total of five people: a nice guy as the guide, two Japanese men, and two foreign women. We gathered at the meeting point at 9 AM. The office isn't located on the beach at Keauhou Bay; instead, they transport the kayaks using a pickup truck and trailer. We headed towards a general location, and if we were unsure, there were offices of other activity tour companies nearby where we could show our voucher and kindly ask for directions.

In the program, it seemed that the waves were too high to enter the caves, but on the day I participated, we were able to experience everything without any issues. We even got to dive from a considerable height of cliffs, which made the activity feel incredibly fulfilling.

After the tour, I was invited to lunch, but I had other plans for the afternoon, so I declined. However, I think I would have enjoyed it if I had gone.

When getting out of the water during snorkeling, there were times when the waves pulled us back, causing some scrapes and cuts on the lava rocks. One of my companions actually got a small cut on their finger and foot. I recommend bringing not only marine shoes but also marine gloves.

有吉の夏休み、という番組でも紹介されたマリンアクティビティ。まさに、その時番組に出てた男前ガイドさんがサポートしてくれました。
私が参加した日は2組の参加、ナイスガイのガイドさん、日本人男性2名、外国人女性2名の合計5名のツアーでした。
午前9時に現地集合。ケアウホウ湾のビーチにオフィスがあるわけではなく、ピックアップトラックとトレーラーにカヤックを載せて運んでくるスタイル。だいたいの場所を目指して行き、わからなければ他のアクティビティツアー会社の事務所があるので、バウチャーを見せて聞けば親切に案内していただけました。
番組では、波が高く洞窟には入れなかったようですが、私の参加した日は問題なくすべて体験できました。相当な高さのクリフからもダイブすることが出来、アクティビティのやった感は半端ないです。
ツアー終了後にランチに誘われましたが、午後からの予定を別に組んでいたためお断りしましたが、行っても楽しめただろうな～。
シュノーケリングから岩場に上がる際、波の引き戻しで溶岩の岩場で擦り傷切り傷を負うことがあり、実際に同行者が指と足を少しだけ切りました。マリンシューズだけでなくマリングローブの持参がお勧めです。

Staff was great took extra time to make it great learning!

I was a bit anxious about getting to the meeting place by rental car, but with Google Maps, it was fine. Some people arrived a little late, but we waited cheerfully while chatting with the guide and everyone else. Before the tour started, we enjoyed eating naturally grown bananas and macadamia nuts while chatting. I don't speak English particularly well, but the horses are smart, so I had no worries. The guide was also a bright and fun person, making it the best memory of my trip.

レンタカーで集合場所まで行くので少し不安でしたが、グーグルナビがあれば大丈夫。
少し遅れて来た方もいらっしゃいましたが、ガイドさんやみんなで和やかにお喋りしながら待ちました。
ツアー開始まで、自然になっているバナナやマカデミアナッツを食べて談笑。
私は英語は特別には出来ませんが、馬がお利口なので、心配無し。
ガイドさんも、明るく楽しい方で、旅行中一番の思い出になりました。

Would highly recommend!! The tour guides and horses were fantastic and you get to see all the landscape and beautiful views. Waterfall tours are great but this is a completely different scenery and we loved it!

When visiting the Big Island of Hawaii, you'll want to join a horseback riding tour. This time, my sister and her husband were visiting the Big Island for the first time, so I had them experience this tour that I repeat every time. (I couldn't participate due to a neck injury...) My sister and her husband were very satisfied and returned with excitement. They mentioned they would definitely do it again next time.

ハワイ島を訪れると参加したくなる乗馬のツアー。
今回は、妹夫婦が初ハワイ島でしたので、毎回リピートしているこちらのツアーを体験してもらいました。（私は首を痛めていたため不参加で…）
妹夫婦も大満足。興奮した様子で戻ってきました。
また次回はリピするとのことです。

The staff is excellent!!! Horses are beautiful!!! The excursion in and out of the valley by van was just as much a part of the adventure!! The horseback ride was beautiful!!! Would definitely do it again if I ever get back!!!
Thank you all!!! Meeting up with other riders from around the world was even an adventure!!

A 9-year-old child participated.
At first, they received lectures about sea turtles in a space next to the lagoon. After that, they had a lecture to interact with dolphins, followed by a hands-on experience in the lagoon.
So, while the time is stated as 20 minutes, that is the time spent interacting with the dolphins; in reality, I think we spent about an hour and a half to two hours in total.
The experience activity is quite pricey, but in return, you receive thorough lectures, and the satisfaction level is high. Since the age range for Kids Quest is 5 to 9 years, I felt it was the last chance for my child at this age, and I'm glad we participated.

All lectures and instructions are in English, but they explain things clearly with gestures, so even children can understand well.

9歳の子どもが参加しました。
はじめはラグーン横のスペースでウミガメなどの講義を受けます。その後イルカとふれあうためのレクチャーを受け、ラグーンでふれあい体験となります。
ですので、時間は20分とありますが、それはイルカとふれあっている時間で、実際には1時間半から2時間程度時間を費やしていたと思います。
体験アクティビティとしてはなかなかのお値段ですが、その分しっかりとレクチャーを受けられ、満足度は高いものです。キッズクエストの対象年齢が5～9歳なので年齢的に最後のチャンスだと思い、参加させて良かったです。

なお、講義やレクチャー等全て英語ですが、ジェスチャーを交えてわかりやすく説明してくれるので、子どもでも十分理解していました。

The sensation of my body floating in the sea and the manta ray coming from the ocean floor provided an unprecedented thrill. The cocoa after getting back on the boat warmed my chilled body. Additionally, the cruising from the harbor to the point during sunset is absolutely stunning.

海に浮かぶ自分の体と、海底からやって来るマンタの一体感は、今までにない感動を与えてくれました。船に上がった後のココアは、冷えた体を温めてくれます。又ハーバーからポイント地点までのクルージングも夕日が最高です

This was my first time horseback riding. We drove down to the Waipi'o Valley from the meeting point in a car driven by our guide, received a horseback riding lecture, and the guide selected horses that suited each of us. From there, we rode on our own.

At first, I was anxious, but the horses are well-trained, so while there were a few minor scuffles between them, they didn't act out in any significant way. This activity allows you to enjoy the scenery and horseback riding at a walking pace, so if you're looking to gallop, you might find it lacking.

The guide uses Japanese for words like "danger" and "single file," but explanations about the scenery and plants are in English, so if you prefer those explanations in Japanese, I recommend looking for another company.

I was able to see some precious landscapes, so I would love to participate in this activity again the next time I visit the Big Island.

乗馬はほぼ初めてでした。
ワイピオ渓谷の下までは集合場所からガイドさん運転の車で下り、乗馬のレクチャーを受け、ガイドさんがそれぞれに合った馬を選んでくれます。そこからは１人で乗馬です。
最初は不安でしたが、馬はよく訓練されているので、馬同士のちょっとした小競り合いはあるものの、特段暴れたりすることもありません。
歩く速度で景色と乗馬を楽しむアクティビティなので、馬を走らせたい方には物足りないと思います。
ガイドさんは「あぶない」「一列」などの単語は日本語で言ってくれますが、景色や植物の説明などは英語なので、そういった説明を日本語で受けたい方は別の会社を探した方がいいと思います。
貴重な風景が見られたので、次にハワイ島へ行く時もまた参加したいアクティビティです。

I felt the guides' love for the dolphins. We were blessed with good weather and encountered many dolphins. Daisuke and Rei were amazing.

ガイドの方たちのイルカへの愛を感じました。お天気にも恵まれて、たくさんのイルカに出会えました。ダイスケさん、レイさん、最高です。

On a clear day, we traveled to a place in Waipi'o Valley that was inaccessible by rental car using a 4WD vehicle. There, we switched to horseback riding and, after a brief lecture, set off on our riding tour. It was a dreamlike experience to explore areas that are unreachable by car or on foot, and it became the highlight of my trip to the Big Island of Hawaii.

快晴の中、ワイピオ渓谷のレンタカーではとても入って行けないような場所に4WDの車で移動しました。そこで、馬に乗り換え、簡単なレクチャーの後乗馬ツアーに出発しました。車や徒歩ではとても入って行けないような場所を乗馬で巡る夢のような体験ができ、今回のハワイ島で一番の思い出になりました。

When I go to the Big Island, I always participate in snorkeling at Kealakekua Bay. At first, I joined the morning session with lunch included, but since this is my sixth time, I now participate in the afternoon session. The catamaran is comfortable and has a restroom. The Captain Cook monument and the bay right in front of you are truly beautiful, with dense coral and lots of tropical fish! I think this is the best place in Hawaii to see fish clearly. Japanese visitors staying on the Big Island tend to go to other tourist spots, and there are usually only Westerners participating in the snorkeling tours, but I really hope everyone can experience this beautiful underwater world. It was a thoroughly satisfying snorkeling experience!

ハワイ島に行ったら必ずケアラケクア湾のシュノーケリングに参加します。
最初はランチ付きの午前の部で参加していましたが、６回目なので
最近は午後の部に参加しています。
トイレも付いているし快適なカタマランです。
キャプテンクック碑、目の前の湾は本当にきれいで珊瑚が濃いので
熱帯魚がたくさんいます！
ハワイでは一番キレイに魚が見れる場所だと思います。
ハワイ島滞在の日本人は皆、他の観光箇所に行きシュノーケリングツア－に
参加する人は少なく毎回欧米人ばかりですが是非このキレイな海の中を
体感してほしいなぁと思います。
大満足のシュノーケリングでした！

Thanks to the first day of Golden Week, we were lucky to have the place to ourselves and could paddle at our own pace.

Both of us were complete beginners at kayaking, but we were taught very carefully, and their Japanese was excellent, which made us feel at ease.

We were able to enjoy snorkeling at a leisurely pace without feeling rushed until we were satisfied. They even provided us with food, which attracted a lot of fish.

However, despite the cloudy sky, I ended up getting a good sunburn, so I recommend applying plenty of sunscreen.

My first kayaking experience left my arms tired, but I enjoyed the ocean in Hawaii.

ゴールデンウィークの初日のおかげか、当日は私たち夫婦だけの貸し切りで、自分たちのペースで漕ぐことが出来てラッキーでした。
二人とも全く初めてカヤックを漕いだのですが、とても丁寧に教えていただき、日本語もお上手だったので安心出来ます。
シュノーケルも私たちが納得するまで時間も急かさずゆっくりと楽しめました。えさも与えてくれたのでお魚もたくさん集まってきました。
ただ曇り空にも関わらず、しっかり日焼けをしましたので、日焼け止めはたっぷりと塗った方が良いと思います。
初カヤックは腕が疲れましたが、ハワイの海を楽しめました。

I rode a horse named Cisco in the refreshing breeze and strolled through the wide ranch with my wife. Since I had some riding experience, it was particularly comfortable to stray a little from the group. It seemed that more than half of the ten people were riding for the first time. I think they can enjoy it as well. Anyway, riding through the grasslands while taking in the gentle distant views of the wide hills is the best.

爽やかな風の中、シスコー（馬）に乗って、広い牧場をワイフと散策しました。乗馬の経験があったので、少々列から離れてもOKということで、特に快適でした。10人程の中で半数以上の人が乗馬は初めての様子でした。それはそれで楽しめると思います。とにかくあの広い丘を目に優しい遠景を見ながら草原の中を行くのは最高です。

The guide, Daisuke, was knowledgeable about dolphins, and we were able to see many dolphins. Thank you very much. I would like to participate again.

ガイドのDAISUKEさんはイルカに詳しく、沢山のイルカを見ることが出来ました。
ありがとうございました。
また、参加したいと思います。

My wife wanted to play with dolphins, so she participated alone. I didn't join and just watched from the side, but opportunities to interact closely with dolphins are rare. It looked like she was having a great time just watching. When I asked her later, she said it was really fun, and I thought to myself that I should have participated too. It does come with a certain cost, but considering the emotional experience you gain, I think it's worth participating!

妻がイルカと遊んでみたいというので妻のみ参加しました。私は参加せず傍らで見ていただけですが、間近でイルカとふれあえる機会などそうあることではありません。みているだけでも楽しそうでした。
あとで妻に聞いてみても、すごい楽しかったようで、私も参加しておけばなぁ…と思いました。
それなりの費用はかかりますが、得られる感動を思えば参加してみてもいいと思います！

As we moved to the point where we could see manta rays while watching the sunset, we waited for a few minutes, holding onto the side of the boat. The first manta only briefly showed itself. After that, it didn’t appear for several minutes, and I started to wonder if that was all we would see... but then, suddenly, there were so many mantas! They performed flips right in front of us. A manta with its mouth wide open, another showing its belly while flipping— it was truly a manta extravaganza. It was a moment that only those who have experienced it can understand. The return trip on the boat was cold, so wearing a windbreaker or other warm clothing is essential.

夕日を見ながらマンタの見えるポイントへ移動。
ボートサイドでボードにつかまりながらマンタを待つこと数分。
最初の1枚はチラッと姿を見せただけでした。
その後数分は姿を見せず、こんなもんなのかな…と思ってたら、その後がマンタがたくさん！
目の前で何度も宙返りをしてくれて。大きな口を開けたマンタ。宙返りでお腹を見せるマンタ。まさにマンタ尽くしでした。
体験した人にしかわからないひと時でした。
帰りのボートでの移動は寒いので、ウィンドブレーカーなど寒さ対策は必須です。

We chose to have dinner at the hotel on our first day upon arriving in Hawaii. To avoid travel fatigue, we decided on a hotel dinner. The beautiful cocktails were delicious, and the food was great as well. It was a dinner that made us even more excited for the rest of our stay!

ハワイ島到着初日のディナーに選びました。
移動疲れを残さないためホテルでのディナーにしました。
きれいなカクテルも美味しかったし料理の方も良かったです。
翌日以降の滞在がより楽しみになる夕食でした！

It was my first time in Hawaii and on a Segway, but it was an invaluable experience to ride for over an hour, taking in the beautiful scenery and history with a guide, while enjoying a leisurely evening. Spending time with my family on the same vehicle was priceless. Even as a beginner, I felt comfortable because we received thorough instruction indoors at the start.

During the tour, the friendly kindness of our Japanese guide, Nana, and the fun stories from the local company president, who was both approachable and playful, made for great memories, along with the beautiful coastal views near sunset. We also had the delightful service of having wonderful photos taken at various spots, which were sent to us later.

ハワイ島もセグウェイも初めてでしたが、美しい景観と歴史含めたガイドと夕刻のゆったり流れる時間を一時間以上もセグウエィに乗って散策、家族で同じ乗り物に乗って過ごすなんて、お金には代えがたい経験でした。
初めてでも、最初に室内でしっかり指導をしていただけるので大丈夫です。
散策では日本人ガイドのＮＡＮＡさんのフレンドリーな優しさと気さくでやんちゃな現地社長の楽しいお話、そして日の入り近くの素敵な海岸沿いの景色もいい思い出になります。随所で素敵な写真をとっていただき、後日送っていただける嬉しいサービスつきです。

This was my second horseback riding experience on the Big Island, and I really wanted to go to Waipi'o Valley, so I joined my husband. I have some riding experience, so I had no problem with that, but there were eight people max, and everyone except us was from Europe or America. It was disappointing that I couldn't understand the guide's explanations about the plants. We had fun crossing streams and taking pictures in the valley's scenery. Crossing the river was thrilling, but we only walked the whole time. There was no fast walking or trotting. For that kind of riding, it seems better to go to a ranch. If you want to go to Waipi'o Valley on your own, it looks like the only option is to walk down a steep slope like the ones in Hakone, so I recommend joining a tour.

２回目のハワイ島での乗馬、どうしてもワイピオ渓谷に行きたくて夫と参加しました。私は乗馬の経験があるので乗ること自体は問題ないのですが、人数も8人Maxで私たち以外は欧米の方、ガイドの方が植物の説明などしてくださるのが全く分からず残念でした。渓流の中を渡ったり、渓谷の景色の中写真を撮ってくださったり、楽しかったです。川を渡るのはドキドキしましたが、終始歩くのみ。速足、駆足はありません。そういう乗馬は牧場のほうがよさそうです。自分でワイピオ渓谷に行くには、箱根の山のもっと傾斜のきつい坂を歩いて下っていくしかなさそうなので、ツアーの参加がおすすめです。

My first experience with a submarine in Hawaii was fantastic. We got close to a shipwreck and enjoyed the seabed at about 30 meters deep. The bright smiles of the staff were also very comforting.

ハワイ島でのサブマリンは、初めてでした。
難破船まで接近してして、約30メートルの海底を満喫しました。
スタッフみなさんの明るい笑顔にも癒されました。

Overall, a beautiful adventure on the ocean. A few comments:

1 - waiting area prior to launching kayaks is full of mosquitoes and my children received many bites
2 - if you are not with a partner and have to go in a single kayak vs. tandem, know this is extra work as simply you don't have 4 arms paddling :-)
3 - the resting spot before heading back to the boat dock requires you to "climb" up a volcanic rock to have your snack/water - make sure you have proper water/outdoor shoes on as you will need that traction to climb up and then walk amongst the rocks; this applies to attire as well as my girls had bikini bottoms on and it was difficult to sit on the rocks with just their bikini bottoms and no towels etc (we did not know we would be stopping at that rock nor climbing up it so hence did not bring anything)
4 - this adventure is going up and back from the boat dock vs. being picked up after a one way paddle