All Reviews for Sightseeing / Guided Tours

Watch the sunset at the summit of Mauna Kea! With excitement in my heart, the tour began.
The guide took various poses for photos against the sunset. During the stargazing, I was able to see stars that were even more beautiful than I expected, and lucky for me, I also saw shooting stars, which was incredibly thrilling.

マウナケア山頂でサンセットを！期待に胸を膨らませながら、ツアーが始まりました。
サンセットをバックにガイドさんがいろいろなポーズを写真撮影してくださいました。また、星空観測では、期待以上に綺麗な星が観ることができ、ラッキーなことに、流れ星も観られたし大興奮でした。

Fun filled 3 hour cruise. Great food, music, and tour. The crew were all exceptional. Within 3 minutes of leaving the dock the crew had already located 2 whales we could watch. Right before dinner, they located a manta ray as well. The crew also found another whale on the ride home. Great time and very family friendly.

I have experienced various luau shows, but this one felt a bit lacking. The structure was stretched out, with a lot of band performances in between the hula. The meal was a 60 out of 100. I left early, so perhaps it got more exciting in the second half.

いろいろなルアウショーを体験しましたが、ここのルアウショーはちょっと寂しかったです。間延びした構成で、フラの合間のバンド演奏が多かった。食事は６０点。途中で帰ったので、もしかしたら後半で盛り上がったのかもしれないですね。

I prepared myself for the cold, but on the day of the tour, the borrowed winter clothing was sufficient. There was no wind, so I was very lucky. The guide was attentive and responsive, and they skillfully used my DSLR camera (which I had just purchased and wasn't quite sure how to use), capturing the wonderful starry sky for me. I am grateful for the great photos they took. Not only was the guide knowledgeable, but I was also impressed by their ability to handle any camera, even in unrelated situations. The taste and portion of the bento were decent as well. I believe this is a tour I can confidently recommend.

寒さを覚悟で参加しましたが、当日は貸していただいた防寒着で充分。風もなく、とてもラッキーでした。ガイドさんの気配りや対応も良く、また私が持参した１眼レフカメラを器用に使いこなしていただき（購入したばかりで使い方がもう一つわからなかったので）、素晴らしい星空を撮影してもらえました。良い写真を撮っていただき、感謝しております。ガイドの知識だけではなく、どんなカメラでも使いこなせるんだなぁと、ツアーと関係のないところでも感激しました。お弁当の味やボリュームもまあまあです。自信を持ってお勧めできるツアーだと思います。

I was overwhelmed by the overly energetic staff and spent 7 to 8 hours laughing!

For the January trip, we gathered around 1 PM to match the sunset time, so I felt it was a bit of a waste to lose the entire afternoon, but that was absolutely not the case, and it turned out to be a very satisfying day.

During the ascent to the summit, they kept talking to us the whole time, and we were able to enjoy sightseeing until we reached Mauna Kea. The miso soup we had along the way was incredibly delicious.

The view from Mauna Kea is a must-see. Although the snowy scenery doesn't feel very Hawaiian, I was so happy to see such a beautiful sunset, starry sky, and moon!!!

Depending on the weather that day, it seems there might be times when you can't see the sunset or stars, but I believe the journey and the scenery along the way are enjoyable enough, and with the staff's attentiveness, you're sure to have a great time.

テンションが高すぎるスタッフに圧倒されつつ、
笑わせられっぱなしの7～8時間でした！

1月の参加は、サンセットの時間に合わせ
13時頃の集合だったので、
午後が丸々つぶれてしまうのが
もったいない気もしていましたが、
全くそんなことはなく、
大満足の１日になりました。

山頂までの間、
ずーーーっとお話してくれて
マウナケアに着くまでも観光が出来ました。
途中頂いたお味噌汁がすごく美味しかったです。

マウナケアの景色は必見。
雪景色でハワイっぽさはないけれど、
あんなにきれいな夕日、星空、月をみれて
幸せでした！！！

その日の天候により、
夕日や星が見えないこともあるみたいですが
そこまでの道のりや景色も十分楽しめるし、なによりスタッフの気配りで楽しめること間違いなしだと思います。

What a great day! Pros: The crew was friendly and helpful, the lunch was tasty and we saw a ton of fish. Our 5 year old had an amazing first snorkeling tour. The slide was a hit!
Cons : we didn't see any Dolphins or turtles but body glove can't control that.

From the hotel pickup, thanks to the high-energy and entertaining talk of our tour guide, Macchan, I became friends with the other participants, and it was a tour filled with laughter from start to finish. Considering the various knowledge about nature, safe driving on steep mountain roads, and the best tour adjustments based on the day's weather, I’m really glad I participated in this tour instead of going on my own.

I heard that Macchan is also studying photography, and he took many beautiful photos with a DSLR. I was able to download stunning shots of the starry sky, sunset, and group photos that I couldn't capture with my mirrorless camera, which became wonderful keepsakes.

I was truly impressed by Macchan's hospitality! Thank you very much for everything. Next time, I want to show my parents that breathtaking view.

ホテルピックアップの時からツアーガイドまっちゃんのハイテンションな面白いトークのお陰で、他の参加者の方々とも仲良くなり、終始笑いの絶えないツアーでした。また、自然に関する様々な知識、険しい山道の中での安全運転、その日の天候に応じた最善のツアー等を鑑みると、自力で行くのではなくこのツアーに参加していてよかったと思います。
カメラの勉強もなさっているとのことで、一眼レフできれいな写真を沢山撮影してくださり、持参したミラーレスでは写せなかった星空やサンセット、集合写真等も無料でダウンロードでき、とてもいい記念になりました。
まっちゃんのホスピタリティには、感激しきりでした！大変お世話になりました。
今度は、両親にもあの絶景を見せてあげたいです。

We did the Circle Island Tour, small group tour which was fantastic. I cannot say enough about this tour. It was approx. 11.5 hours but the day flew by. Our driver Kevin was amazing and informed us about everything. It was a maximum 12 people which made it very enjoyable. Our lunch break we stopped at an Orchid shop and our driver had picked us up Bento Boxes, it was delicious. We saw everything from waterfalls, rain forest, black sand beach, lava tubes, lava fields, and volcanoes and so much more. I would highly recommend this trip to anyone. Well worth the money.
Thank you for the great tour.

We experienced this with my husband at the end of the year. For those who will participate in the future, I highly recommend bringing a knit hat and a neck warmer. While ski wear is provided, your head will be cold!! They did lend us knit hats (and I gave in to the cold), but I felt a bit hesitant to wear a hat that someone else had worn (laughs). Also, I wore thick socks, so I didn't mind, but many people mentioned their ankles were cold, so I think wearing high-top shoes or boots, or socks that cover the ankles would be a good idea.

This is our experience, and as the title suggests, it was a very satisfying tour! First of all, the best part was the weather!! Since it's something we can't control, it was really great that it was sunny, and we could see the sunset and the starry sky beautifully. Next, we were able to take a lot of photos! I brought a DSLR camera, but it was cold at the summit, and my hands were freezing, so we couldn't take good pictures ourselves. However, the instructor took many photos of the scenery and us with their DSLR. The photos taken with the starry sky are ones we definitely couldn't have captured ourselves, so I was really happy about that. It became a wonderful memory of our trip to Hawaii!

年末に主人と体験してきました。
これから参加する人は、ぜひ、ニット帽、ネックウォーマーを持っていくことをお勧めします。
スキーウエアは貸してもらえるけれど、頭が寒い！！
ニット帽も貸してもらえたけれど（そして、寒さに負けたけど）、誰かがかぶった帽子をかぶるのは、ちょっと抵抗を感じました（笑）
あと、わたしは厚手の靴下をはいていったので気になりませんでしたが、足首が寒いと言っている人が多くいたので、ハイカットの靴とか、ブーツとか、足首の隠れる靴下をはいていくといいと思います。

私たちの体験談ですが、タイトル通り、大満足！なツアーでした。
まず、１番よかったのは、天気！！
私たちの力ではどうにもならない部分だけに、晴れていて、サンセットも星空もきれいに見えたのが本当に良かったです。
次は、写真をたくさん撮ってもらえたこと！
一眼カメラを持って行ったけど、山頂は寒くて、手も冷たくて、なかなか自分たちでは上手に撮ることはできませんでした。でも、インストラクターさんが持ってた一眼で、景色も、私たちの写真も何枚も撮ってくれました。星空と撮ってもらった写真は絶対に自分たちでは撮れない写真なので、うれしかったです。
ハワイ旅行のいい思い出になりました！

On the day of our visit, the summit was closed due to strong winds, but we were laughing from the car at the guide's talk. It wasn't just comedy; we were all surprised by the guide's extensive knowledge and techniques, almost like a home appliance comedian. We were able to take many beautiful and fun photos. Even though the summit was closed, the guide negotiated uniquely to secure a great spot for stargazing, allowing us to see it perfectly without anyone else around.

当日は強風で山頂クローズでしたが、車中から案内時のトークに笑い転げてました。しかしただのお笑いではなく、まるで家電芸人の様な豊富な撮影知識とテクニックに一同びっくり。綺麗で楽しい写真をたくさん撮る事が出来ました。クローズでも独自の交渉で星空観察ポイントも良い場所確保してもらい他店のいない所でばっちり見られました。

Our guide was very knowledgeable and attentive to detail. Viewing the volcano in the light and then at night was awesome. The restaurant was so cozy and had great food. Afterwards we hiked thru a fern forest to a lava tube. Amazing!

So I decided to propose on this particular cruise, and I couldn't have picked a more romantic, thoughtful, and special cruise to do it. I was so incredibly nervous, but the customer service rep was extremely communicative and responsive for my specific request. John, the captain of the vessel, was so knowledgable in the marine life, that my fiance and I asked if he had majored in Marine Biology in college. He had a lot of passion for the marine life and he spent a lot of time speaking with us. Also, the wait staff was beyond courteous, they took pictures of my engagement, and they made us feel so special with their champagne toast.

I also set-up an original song to sing for my fiance, and the musician onboard actually learned my song before-hand, and played it perfectly as I sang it in front of 40 strangers! His tunes really bring that cool, Hawaiian vibe, and the MC was great with her meticulous tour and crowd work. I couldn't have asked for a better sunset, a perfect location, and the greatest staff that I have probably ever encountered. That's saying a lot as I had been a musician on several international five-star cruise lines in the past. I would HIGHLY recommend this cruise to anyone looking for a special event with incredible food.

All the crew were knowledgeable, friendly and super helpful. Didn't see any whales but we had a great time anyway!

I was anxious about going to a mountain higher than Mount Fuji, but the attentive service from the Japanese staff made for a worry-free and enjoyable drive. At the summit, we were able to see a truly wonderful sunset, and the stargazing was even more beautiful than a planetarium. The explanations about the stars were also very enjoyable and detailed, making it a tour that left my family completely satisfied.

富士山より高い山に行くのは不安でしたが、日本人スタッフの方のきめ細やかなサービスを受け
不安もなく楽しいドライブでした。山頂ではとても素晴らしいサンセットをみることができ、
星空観測もプラネタリウムより綺麗でした。また、星の説明もとても楽しく詳しく説明いただき
家族大満足のツアーでした。

The quality of food for a dinner cruise was above-average. Drinks were good. The crew was pretty solidly great, mixing an easy-going sociability with attentiveness. And we were lucky enough to see dolphins, glimpse whales, and spend time with a manta ray, all before catching a fantastic sunset.

This is my third time participating in the Mauna Kea Nature tour, but unfortunately, the weather was not great this time. I managed to climb to the summit of Mauna Kea from the Onizuka Center, but it was snowing and hailing, and it was extremely cold, so I couldn't see the sunset. I barely caught a glimpse of the sunset through a break in the clouds, and I could see the magma of Kilauea in the distance.

Since I couldn't see the starry sky from up high, I moved down and was able to see it there.

It's disappointing that we can't choose the weather, but in a way, it was quite rare for Hawaii, and it turned out to be a valuable experience.

Above all, I enjoyed participating in the tour with the other guests, encouraging each other in a friendly atmosphere. The guide also made an effort to show us the best possible sunset and starry sky, which added to the fun memories.

Needless to say, the warm miso soup, the improved bento from last time, the winter clothing, and the free photo download service are all attractions of this tour.

If you participate in the winter, be prepared for unpredictable weather; I think it's best to join with the mindset that if you get to see something, it's a bonus. Even without a perfect sunset and stars, there is so much to gain from this wonderful tour.

マサシネイチャーでの参加は3回目ですが、今回はあいにくの天気でした。
オニヅカセンターから上のマウナケア山頂にはなんとな登れましたが雪がつもり雹がふり、極寒でサンセットは見れず。
辛うじて一瞬雲の合間から夕陽、遠くにキラウエアのマグマが。
星空も上の方ではみれなかったため下に移動してなんとか見ることができました。

天候は選べないものなので残念といえば残念ですが、ある意味でハワイではかなり稀な天候であり、それはそれで貴重な経験でした。

なにより同行した他のお客様御一行と和気あいあいと励ましあいながらツアーに参加できたこと、ガイドさんも少しでも良い星空、サンセットをみせようと努力してくださる心遣いが伝わり、それらも含め楽しい思い出になりました。

言うまでもなく、暖かいお味噌汁、前回よりおいしくなったお弁当、防寒着に写真の無料ダウンロードサービスもこのツアーの魅了です。

冬場に参加の場合、天気は荒れやすい、それを覚悟の上、見れたらラッキーくらいで参加するといいと思います。
満点のサンセットと星がみえなくても、得るものが大きい、いいツアーです。

I chose this tour because regular cameras can't capture the night sky, but I was disappointed by the lack of hospitality.

During the photo shoot on the way to the summit of Mauna Kea, I asked the guide who took my picture if it turned out well, and he assured me it was fine. I felt relieved and downloaded the photos later, but they were not suitable as keepsakes. It's very unpleasant that these images are shared with other tour participants.

As for the stargazing location, we stopped on a side road on the way from the summit of Mauna Kea to the Onizuka Center for an explanation session. However, several cars passed by on their way down, kicking up dust, and since I was trying to take pictures with a DSLR, the headlights from the cars interfered, causing me to fail at capturing multiple shots. Moreover, the location wasn't open, and the mountains obstructed the view of the night sky, ruining the experience. There should be better spots for stargazing.

Even if the guide is used to the scenery every day, the tour participants are not able to visit these places multiple times. This tour requires you to confirm your reservation on the day of your arrival in Hawaii, but with this kind of service, I felt it was a waste to pay for the phone call.

For positive aspects, please check the comments from other tour participants.

普通のカメラでは星空写真が撮影出来ないので、こちらのツアーを選びましたが
ホスピタリティの無さには期待外れでした。

マウナケア山頂へ行く途中での撮影の際、途中で動いてしまったので撮影してくれたガイドさんに「写真はきちんと撮れているか」と確認した所「大丈夫です」との回答に安心して、後日ダウンロードしましたが、記念写真にならない画像。他のツアー参加者にも公開されているので非常に不快です。

星空観賞の場所。マウナケア山頂からオニヅカセンターへの途中の脇道で停車し説明会が始まりましたが、すぐ近くを下山する車が何台も通るので砂煙が巻き上がるし、私は一眼レフでの撮影に挑戦していたので、車のヘッドライドの明かりが邪魔して何枚も撮影に失敗しました。しかも山間でひらけた場所ではないので、山が邪魔で星空が隠れてしまい台無しです。観賞場所ならもっと他にもあるはずです。

ガイドさんは毎日見慣れた景色でも、ツアー参加者は何回も来れる場所ではないのです。
こちらのツアーはハワイ島到着時に当日の予約確認の依頼をされていますが、この様なサービスでは電話代を支払うのも勿体なく思いました。

良かった点は、他のツアー参加者コメントから確認してください。

I had given up on reaching the summit because I heard beforehand that it was inaccessible due to snow, but on the day of the tour, I received the wonderful news that "it has become possible to climb since yesterday!" My excitement shot up instantly. When I got there, the breathtaking view was absolutely amazing! The starry sky and the explanations were fantastic too! The kindness and gentle care from our guide Jin and Con-chan from car number two made the tour very soothing overall. Thank you so much. I have fallen in love with the Big Island!

前情報で山頂へは雪で行けないと聞いていたのであきらめていましたが、
当日「昨日から登れるようになりました」とうれしい知らせ！
一気にテンションがＵＰしました。
行ってみたら、それはそれは素晴らしい絶景！！
星空も解説も素晴らしい！
ガイドのジンさんと2号車のコンちゃんさんのお心遣いも柔らかく優しいもので
それも含めてとても癒されるツアーでした。
本当にありがとうございました。
ハワイ島が大好きになりました。

Although a little long in length, this tour was my favorite activity of our entire trip. We got to see a good portion of the island and its amazing landscape and learned a lot along the way. Our tour guide, Nick, was top notch. Even our two surly teens rated this one of their favorite activities, which says a lot!

After leaving the port, we immediately saw dolphins. Moreover, there was a large pod. They were jumping as well. Some dolphins were chasing after the boat.

出港後、すぐにイルカが見れました。
しかも大量の群れ。ジャンプも。
船の後を追いかけてくるイルカもいました。

I parked my car in the hotel parking lot. Normally, the parking fee for non-guests is high, but guests of the luau could park for $5. The venue has long tables where you sit with others, but since the other tables are not all acquaintances, it doesn't feel awkward. The food was delicious, the performances were enjoyable, and my son, who is under three years old, had a great time. I was worried that little kids might get bored halfway through, but he seemed to be fascinated by the dancing and music, sitting quietly and happily watching the stage.

ホテルの駐車場に車を停めました。普通宿泊客でない駐車料は高いですがルアウの客は５ドルで停められました。会場は長テーブルで相席になりますが他のテーブルも皆知り合い同士じゃないのでお互い気になりません。食事もおいしく、パフォーマンスも楽しく、3歳未満の息子も楽しめました。小さい子は途中で飽きてしまうか心配でしたが、踊りや音楽が興味深かったようでおとなしくじっとステージを見て喜んでいました。

I think this tour to Mauna Kea is the only one where you can easily go to a place higher than Mount Fuji, which is the tallest in Japan!

日本一高い富士山よりも高いところに、こんなにあっさり行けるのはマウナケアのこのツアーだけだと思います！

While waiting for the pickup in the hotel lobby, I heard the disappointing news that due to strong winds, we couldn't go to the summit and it was uncertain if we could find a place to see the starry sky. Since we could get a full refund if we canceled now and it was possible to change the tour, we decided as a family to switch to a full island tour the next day. Then, the next morning, it was pouring rain! It really rained a lot. As we waited with low spirits, our guide Matsuzaki arrived with incredibly high energy! I thought the island would only have lava, but it turned out to be a lush green island. Waipi'o Valley was breathtaking, and Akaka Falls was impressive, but the highlight was definitely the Kilauea volcano's crater! It was lucky to see the bright red lava rising so high. The lava dome tunnel provided an adventurous experience, and even though it rained the whole time, they provided a large umbrella and towels, making sure we stayed as dry as possible. We were able to take many photos and truly enjoyed the wonderful aspects of the Big Island. Everyone in the family was very satisfied with the tour. We even saw sea turtles, and we wrapped up the day with a beautiful rainbow and sunset. Thank you, Matsuzaki, for your hard work during the long drive!

ホテルロビーでピックアップを待っていると、強風のため山頂へはいけず、星空も見える場所を探すけれど、どうなるかわからないという残念なお話。今中止すれば全額返金、ツアー変更も可能という事なので家族会議の結果、翌日の島一周に変えさせて頂きました。そして翌朝、大雨！まあよく降ること。テンション低めで待っていると、テンションすごーく高めのガイドマツザキさん登場！溶岩しかないのかと思っていたら、実は緑豊かな島で、ワイピオ渓谷は絶景、アカカ滝も迫力満点でしたが、なんといってもキラウエア火山の噴火口！真っ赤な溶岩がここまで上昇しているのはラッキーなんですって。溶岩ドームトンネルもアドベンチャー気分が味わえ、ずっと雨でしたが、大きな傘とタオルを用意して下さり、なるべく濡れないよう気配りして頂き、
写真もたくさん撮れましたし、ハワイ島の良いところがたくさん味わえた家族全員大満足なツアーでした。ウミガメにも会えたし、最後はきれいな虹と夕日で締めくくり。マツザキさん、長時間のドライブ本当にお疲れ様でした。そしてありがとうございました！

We enjoyed the narrative of the history of the island. The staff was friendly and helpful. This is the only company that is wheelchair accessible for a cruise. The good was fresh and very good.the pineapple dip was excellent and of course the sweet potatoes . The music was outstanding.
The man who pLayed and sang was really good. Beautiful voice.So as we cruised we enjoyed his singing. We would have bought a CD of his music but he said he said he hoped to have or ready before Chtidtmss

It was cold, but according to the guide, it was "warm enough." The moon was thin, and both the sunset and the starry sky were beautiful.

寒いことは寒いですが、ガイドさん曰く「暖かいぐらい」だったそうです。
月も細い時期で、サンセットも星空も綺麗に見えました。

The day we six (6) friends took this tour was fantastic. Our guide, Nick, was super. He was attentive, interesting, and very funny. We covered a lot of ground and learned a lot about the big island. Had a great lunch and a fantastic dinner. Recommend this tour for sure.

I participated with two friends for the first time on the Big Island. Although it was November, which is said to be the rainy season, we were blessed with beautiful weather, clear skies, and no wind. The sunset sinking into the sea of clouds was truly magnificent, making us forget the cold as we were captivated by it.

I had used Masashi Nature School before, and I could tell that the guide's explanations were very clear and that they had studied a lot about Hawaii and volcanoes. The bento box was, of course, delicious, but I especially appreciated the hot miso soup served in the cold; it was a thoughtful touch.

However, it was a day close to the supermoon, so the sky was bright, and the stars weren't as clearly visible, which was a bit disappointing and left me not completely satisfied. Next time, I will aim for a new moon.

ハワイ島が始めての友人二人と参加しました。
雨季と言われる11月ですがお天気に恵まれ快晴で風もなく雲海に沈む夕陽はそれはそれは素晴らしく寒さを忘れて見入ってしまうほどでした。
マサシネイチャースクールは以前にも利用させてもらいましたがガイドの方の説明がとてもわかりやすくハワイの事、火山の事をよく勉強されているのがよくわかりました。
幕の内のお弁当ももちろん美味しかったのですが
寒い所で出して頂いた熱いお味噌汁は有り難く心遣いを感じました。
ただスーパームーンが近い日だったので空が明るくて星がくっきりきれいに見えなかったのが残念で大満足にはなりませんでした。
次回は新月の時を狙います。

As expected, most participants were couples or groups, but the guide was kind and I enjoyed it even as a solo traveler. I also enjoyed the guide about the entire Big Island and the constellation lecture along the way.

やはりカップルや複数人での参加がほとんどですがガイドさんも親切で一人でも楽しめました。道中のハワイ島全体のガイドや星座講座も楽しめました。

The experience was awesome. I would recommend it to everyone. The tour operator was great and showed amazing forethought by providing water, wipes, jackets, and flashlights. Dinne at the lodge was delicious. In addition, our tour guide,Nick, was knowledgeable about the culture.

I participated in this for my honeymoon! The reviews were very good, so my expectations were quite high, but it easily exceeded them. The guide was always sharing various information and was very kind throughout the tour! They also provided warm clothing, so I was able to enjoy the sunset at the cold mountaintop, and the stargazing along the way was fantastic, with clear explanations that were interesting and enjoyable. It was a great tour that I would love to join again if I have the chance! Thank you very much!

新婚旅行で参加しました！
口コミが非常によかったため、
かなりハードルがあがっていたのですが、
そのハードルを軽々と超えていきました(^^)
ガイドさんは常に色々な情報を教えてくれたり、終始とても親切でした！
防寒着も用意して頂けたので、
寒い山頂でもサンセットがしっかりみれ、
また途中の星空観測がとてもよく見える上に、説明もわかりやすくて面白くて最高でした！また、機会があれば参加したいとても良いツアーでした！
ありがとうございました♪