All Reviews for Sightseeing / Guided Tours

They lent me warm clothing, so I wasn't cold. It's great that I could go hands-free. The miso soup was really delicious. Next time, I'll check the lunar calendar and join!

防寒着を貸してくれたので寒かなかった。手ぶらで行けるのが良いですね。
お味噌汁がとっても美味しかった。次回は月歴を確認して参加しまーす！

I've been to various luaus, and this was the best. Really. My three-generation family ranges in age from 3 y/o to 70, and everyone had a great time. The 7 y/o was truly amazed by everything, which was delightful. The event was well organized, informative, and vastly entertaining. The food and beverages we're very good, high quality, and plentiful. No dishes ran out, and the selection was excellent. The arrival of the King and his court was fun. We enjoyed the extra touches, like the Hawaiians tattoos, and hula lesson. The dancers were excellent and engaging; we especially enjoyed those involving fire! I would definitely recommend this luau. I don't think there were any bad seats, and the view was glorious.

You can experience both summer and winter temperatures at the same time. At 2800m on Onizuka, from around 16:30 for about an hour, we will have a bento while acclimatizing to the altitude (you might not want to expect much in terms of taste... but if you don't eat, you'll be hungry on the way back. I managed to eat it). However, it gets suddenly cold as soon as you get out of the car. They will lend you down jackets, but you will need to put on your outerwear just before reaching the summit, so I recommend preparing some of your own gear. By the way, I wore a T-shirt, a hoodie, a certain company's ultra-light down jacket, a block tech parka, a knit cap, and gloves, and I was able to enjoy both the sunset and stargazing without freezing. We were blessed with clear weather and saw many shooting stars, which was great.

真夏の気温と真冬の気温を一度に体験出来ます。2800mのオニヅカで16:30過ぎから1時間程、高度順応兼ねてお弁当をいただきます(味は期待しない方が良いかも…でも食べておかないと帰りにお腹が空いてしまいます。頑張って食べました)が、車を降りたらいきなり寒いです。ダウン上下を貸していただけますが、上着着用は頂上に登る直前ですのである程度ご自身で用意して行く事をお勧めします。ちなみに自分はTシャツ、パーカー、某社ウルトラライトダウン、同ブロックテックパーカー、ニット帽、手袋を着用で最後まで凍えること事なく、サンセット、星空観測共に楽しめました。晴天に恵まれ、流れ星もたくさん見れて良かったです。

On June 7th, I participated in the Mauna Kea summit tour with a friend. Our guide was Matsuzaki-san (I'll refer to him as Mats-chan). Mats-chan is funny. He was a big hit. (Well, I don’t know any other guides, but still!) He started with his self-introduction, and the entire tour was filled with puns and jokes. Since we were climbing to a high altitude in a short time, it seems that if you sleep, your body can't keep up... To keep the guests awake (or maybe he just can't help but talk when he thinks of something? (laugh)), he kept chatting and making us laugh. At the photo spots, he used his experience to take amazing pictures for us. You could really feel his enthusiasm to entertain the guests; he is truly a passionate and great guide. Did Mats-chan's spirit reach the heavens? The sky, which looked a bit suspicious, cleared up enough for us to see the sunset, and we were able to enjoy the starry sky as well.

Since Kilauea volcano was active, we even got to see the lava in the darkness of the night. I believe that the improvement in the weather was Mats-chan's psychic power (laugh).

I was a bit worried about altitude sickness, but I only experienced some tingling in my hands while descending. I'm really glad I participated. The summit is seriously cold, so I highly recommend this tour, which provides warm clothing for both the top and bottom (they say this is the only tour that offers bottom wear as well... am I promoting them? (laugh)). I'm not promoting them, though.

Oh, and I would have been happier if the bento was a little more delicious (bitter laugh). I had a great experience. Mahalo.

６月７日、友人と二人でマウナケア山頂ツアーに参加させて貰いました。
ガイドは松崎さん（以下、松ちゃんとさせて頂きます＾＾）。
松ちゃん、面白いです。大当たりでした。（いや、他のガイドさんを知ってるわけでもなんでも無いのですが＾＾；）ご自分の自己紹介から始まって、沿道周辺ガイドの全てが駄洒落とギャグのオンパレードでして( ´∀｀ )。標高の高いところまで短時間で登るため、眠ると体が追い付かないらしく…ゲストを眠らせない為（いや。単に思いついたら言わずにいられないのかも？(笑)）にずぅっとしゃべり続け、笑わせてくれました。そして撮影スポットでは、これまでの経験を駆使して素晴らしい写真を撮ってくれるのです。私達ゲストを楽しませようという心意気がひしひしと伝わって来るような、ホントに熱い良いガイドさんです。そんな松ちゃんの心意気が天にも通じたのか？ちょっぴり怪しめの空だったのが、ちゃんと夕日を拝むことが出来、星空もきっちり見せて頂けました。
折しもキラウエア火山が活動中だったので、夜の暗闇で遠くその溶岩まで見る事まで出来てしまいました。きっとあの天気の回復は松ちゃんの念力だったのだと思います（笑）。

高山病とか少しビビッていたのですが、下って来る際の手先のしびれだけで済みました。参加してホントに良かったと思います。そして山頂はマジで寒いので、上下の防寒ウエアを貸し出して下さるこのツアー（ボトムまで貸し出してくれるのは、ここだけなんだそうです･･･って、回し者か？(笑)）とてもお勧めです。回し者じゃないです＾＾。
あ、あとはお弁当がもう少しだけ美味しいと嬉しかったかな（苦笑）いい経験をさせて頂きました。Mahalo

My first trip to the Big Island of Hawaii was highly anticipated, especially since the tour of Kilauea Volcano was canceled due to the eruption. I was really looking forward to the starry sky from Mauna Kea.

Since we left the hotel before 4 PM, I was able to explore the town of Kona during the day. I'm glad I could make good use of my limited schedule.

Climbing to over 4,000 meters was thrilling, but we quickly reached the summit in a 4WD vehicle. The lunch we had at the Onizuka Visitor Center was just like a Japanese bento, which was comforting. (laughs)

We were blessed with good weather, and we were able to see both the sunset and the starry sky under great conditions! I think it was my first time seeing the Southern Cross.

Additionally, not only the starry sky but also the sight of Kilauea Volcano's eruption glowing red in the darkness was moving. It was lucky that we couldn't get close due to traffic restrictions around the volcano. This might be a unique landscape that can only be seen now.

The tour guide, Tyler, was attentive to the participants throughout the tour, which was nice. I definitely want to use this service again.

初のハワイ島旅行、楽しみにしていたキラウエア火山が噴火影響でツアー中止になった事もあり、マウナケアからの星空に思いっきり期待しての参加です。
ホテルを16時前に出発だったこともあり、日中はコナの街を観光。限られた
日程をうまく使えて嬉しいですね。
4000m超の山という事もありドキドキでしたが4WD車で一気に山頂へ到着。
途中立ち寄ったオニヅカ・ビジターセンターでのお弁当も、日本のお弁当その物で少しホッと出来ました。（笑）
天気にも恵まれ、サンセットも星空も良い条件で見ることが出来ました！
南十字星を見たのはたぶん初めてです。
また、星空だけでなく、キラウエア火山の噴火の様子が暗闇に赤く浮かび上がっていてこちらも感動。火山周辺は交通規制で近づけなかったのでラッキー
でした。今だからこその風景なのかもです。
ツアーガイド（タイラさん）も、ツアー参加者に常に気を配っていて感じが
良かったです。また是非ご利用したいと思います。

Wow! We had the pleasure of taking the historic Kona tour with Drew. It was an amazing day! Drew has an energy and enthusiasm about the island that is infectious! He took us to beautiful spots that were advertised and even a few of his favorites that were off the beaten path a bit. The thing that stood out was the intricate knowledge of the historical significance of all the places that we went that Drew was able to share with us. I’ve been to a few of these spots before but never understood them as I do now and that’s all from our great guide. Drew, I hope you know that you shared with us a memory that we will all hold dear for life!

I connected with the community through puns with our guide, Matsuzaki. Although the weather wasn't favorable on the day, it was still a great time!

ガイドの松崎さんとダジャレからコミュニティがとれ、当日は天候には恵まれませんでしたが、また来いということで！
楽しい時間でした。

My main purpose for going to the Big Island was to see the starry sky. I was fortunate with the weather and was able to enjoy the best sunset and starry sky. I am grateful to Taira and Matsuzaki for their assistance. They took many photos for me and even helped set up my DSLR camera. Thank you very much.

ハワイ島に行った一番の目的が星空を見る事でした。天候にも恵まれて最高のサンセットと星空を見る事ができました。担当してくれたタイラさん、マツザキさんに感謝です。たくさん写真を撮ってくれて、自分の一眼レフカメラの設定もしてくれました。ありがとうございました。

I was able to see the Kilauea volcano, which is usually not accessible, beautifully. Thanks to various conditions coming together, I had an emotional experience and felt very happy. The staff were also wonderful... it was an impressive tour.

普段見る事の出来ないキラウエア火山まで、きれいに見る事が出来ました。
色々な条件が重なりまして、感動的な体験をおかげさまでする事が出来て、とても幸せな気分です。
スタッフの皆さんもとても素晴らしくて・・・・感激のツアーでした。

The reason I decided on the Big Island was this tour. It exceeded my expectations, and I am very satisfied! They took my concerns about the cold and altitude sickness into consideration, so I was relieved to participate without any health issues. I was able to see the sunset and the starry sky under perfect conditions, and I was thrilled that they even took photos for us. The explanations about the stars were also enjoyable! I definitely want to use this service again.

ハワイ島に決めたきっかけがこのツアーでした。期待していた以上で大満足です！！
心配だった寒さや高山病のことも配慮して下さり、体調不良なく参加できて安心でした。
サンセットも満点の星空もすごく良い条件で見ることができて、写真まで撮って下さったので感激です(^^)
星の説明もあるので楽しかったです！！
また是非ご利用したいと思います。

In 2018, it seemed like the weather was unpredictable, and I was worried about whether I would be able to see the sunset and starry sky.

At 15:35, we were picked up from the hotel, and according to our cheerful guide, Kon, the previous day had bad weather, but the area near the summit of Mauna Kea above the cloud sea had clear blue skies. Lucky!!!

We were able to see a beautiful sunset! Our guide, Kon, took several wonderful photos of us, a group of eight, along with a newlywed couple, with the sunset in the background. Everyone was having a great time posing for pictures.

After that, we moved to a different location for stargazing. Since it was quite windy, they made a windbreak with the car, which was thoughtful. Good job! The day we participated was about two days after the full moon, so the moon rose a little later, allowing us to see the starry sky. We could also see the Southern Cross. Additionally, we were able to see the sky glowing red from the distant eruption of Kilauea. It was a unique experience.

And then the moon rose. It felt like it was the brightest moon I had ever seen. To enjoy stargazing, it’s best to avoid the full moon. It would be wise to check the moon phases before making a reservation.

Of course, taking photos with the starry sky in the background requires a good camera; otherwise, the stars won’t show up. Kon shared his wonderful knowledge about the stars and explained everything in a fun way while using a pointer. The guiding beyond just the starry sky was also excellent.

Whether you can enjoy an activity tour largely depends on the guide. In my personal opinion, Kon was really great.

Since all the participants were from the same hotel, we were able to return to the hotel earlier than expected. I think we arrived around 22:45.

On the day we participated, it was quite windy near the summit, but the temperature was higher than usual, so I was fine with just a trainer and a light down jacket from Uniqlo, along with the jacket and pants borrowed from the tour company. I did use a portable hand warmer just in case. (The portable hand warmer needs to be taken out of the bag below to warm up, as Kon advised.)

I think I got a bit too excited at the summit, as I had a slight headache on the way back. (It didn’t get too bad.) I realized that it can happen on the way back too.

I thoroughly enjoyed the nature of the Big Island. I highly recommend this tour. Next time, I plan to go see the sunrise.

It was a very good experience. Thank you, guide Kon!

2018年今年は、天候が不順のようで、夕陽と星空が見られるか心配しながらの参加でした。
15：35ホテルピックアップ、明るいガイドのコンちゃんの話によると、前日は悪天候だったとのことでしたが、雲海の上のマウナケア山頂付近はクリアな青空でした。ラッキー！！！

きれいな夕陽をみることができました！ガイドのコンちゃんは、夕陽をバックに友人と二人参加の私達、8人グループ、新婚さんと、それぞれの素敵な写真を何枚も撮ってくれました。みんな大はしゃぎでポーズをとってました。
その後、場所を移動して星空観察。風が強かったので、車で風よけを作ってくれる配慮。Good Job!　参加した日が満月の翌々日くらいで、月が昇る時間が少し遅くなっていたので、星空を見ることができました。南十字星も見えました。そして、遠くにキラウエアの噴火で赤く染まる空を見ることもできました。今ならではですね。
そして、月が昇るのも。こんなに明るい月は、初めてのような気がします。
星空をみるには、満月を避けたいですね。事前に月の満ち欠けを調べてから、申し込みをした方が良いですね。
もちろん、星空をバックに写真撮影、好感度のカメラでないと星は写りませんね。
コンちゃんは、星空の素晴らしい知識で、ポインターを使いながら楽しく説明をしてくれました。星空以外のガイドもすごく良かったです。
アクティビティツアーを楽しめるかは、ガイドさんによるところが大きいです。私の個人的な意見ですが．．．コンちゃんは、すごく良かったです。
今回の参加メンバーは、全員が同じホテルだったこともあり、ホテルに戻るのが思っていたより早く帰ることができました。
22：45くらいには、着いていたと思います。

私たちが参加した日は、頂上付近は風が強かったですが、気温はいつもより高かったので、トレナーとユニクロのライトダウンに、ツアー会社で借りた上着とズボンで大丈夫でした。一応、携帯カイロは使いました。（携帯カイロは、下で袋から出さないと温かくならないそうです。コンちゃんアドバイスあり）
私は、頂上ではしゃぎ過ぎたせいか、帰路で少し頭が痛くなりました。（ひどくはなりませんでした）帰りでもあるんだなと思いました。

ハワイ島の自然を満喫できました。お薦めツアーです。次回は、日の出を見に行こうと思います。
とても良い経験が、できました。
ガイドのコンちゃん、ありがとうございました！

Last May, I participated in the Sunrise stargazing tour and had such a great time that this time, I joined the Sunset & Stargazing tour for my honeymoon trip. This year, I was worried because the weather on the ground was not very clear, possibly due to the effects of the Kilauea volcano a month ago, but the area near the summit was a completely different world! The sunset was perfect, with the sunlight reflecting off the clouds, creating a bright red sky. During the stargazing, as time went on, the sky filled with countless stars! The guide was very unique and fun, making the experience very enjoyable! By the way, it’s a good idea to check the moonrise time when choosing between sunset or sunrise for stargazing.

I hope to participate again next time. Thank you!

昨年5月にサンライズの星空観測ツアーに参加してとても良かったので、今回はハネムーン旅行でこちらのサンセット&星空観測ツアーに参加しました。
今年は1ヶ月前のキラウエア火山の影響もあってか、地上はあまり晴れやかな天気が少なく心配してましたが、山頂付近は全くの別世界！サンセットは雲に丁度良く太陽の光が反射して真っ赤な空が見れました。星空観測では、時間が経つにつれて出て来る出て来る満点の星空！
ガイドさんもとても個性的で楽しく、明るくとても楽しむ事が出来ました！
因みに…星空観測の際は、月の出る時間を調べてサンセットかサンライズを選ぶと良いそうですよ★

また次回、参加したいなと思います。
ありがとうございました！

I was worried about the weather being cloudy on the day and whether we would be able to observe the stars, but after arriving at the Onizuka Center, the clouds cleared, and we were able to see the sunset and Maui Island. As it got dark, the main stargazing experience was the best memory, something I can't experience in Japan. The outflow from Kilauea Volcano to the sea was also clearly visible. I brought my digital SLR and tripod, so I was able to take many photos of the stars (which can't be captured with a smartphone camera or digital camera). The driver will take some photos for you, so it's okay if you don't have a DSLR. I participated this time with my daughter, but next time I will join with my husband.

当日の天気は曇っていて星空観察ができるか心配しておりましたが、オニズカセンターに着きしばらくすると雲も流れ去り、サンセットもマウイ島も見る事ができました。暗くなりメインの星空観察は日本では体験できない位、最高の思い出です。キラウエア火山からの海への流出もはっきりと見えました。私はデジタル一眼レフと三脚持参でしたので、沢山の星を撮ることが、出来ました。（スマホのカメラやデジタルカメラでは撮影できないので。)
ドライバーさんが何枚かは撮影してくれますので、一眼レフ、お持ちでない方OKですよ。
今回は娘と参加しましたが、次回は主人と参加します。

Since it was almost a full moon and cloudy, I didn't have high expectations for the starry sky (laughs). Our tour guide, JIN, was very knowledgeable and provided explanations that I hadn't heard on other tours, which was very educational. I also appreciated how much he respected the Japanese community, which came through in his conversation. (After returning home, I reflected on their achievements as well.)

At the actual summit of Mauna Kea, both my husband and I experienced symptoms of altitude sickness, which was unexpected (but don't worry, it wasn't severe!). I realized we shouldn't underestimate it (though we got used to it quickly—maybe it's due to our age). My husband was thrilled to finally visit the location of the National Astronomical Observatory and the Subaru Telescope, which he had always admired. The sunset was incredibly beautiful with the contrast of the clouds and the sunset, making it the highlight of our trip.

Although the stargazing didn't turn out as hoped, we were able to take photos with the volcano thanks to JIN's photography skills. As expected! I would love to visit again during a new moon when the volcanic activity has calmed down.

ほぼ満月ということ、曇っていたので星空は元々期待せずに参加（笑）。
ツアーガイドのJINさんは博学で、前日別ツアーにはない説明もしてくださり、
とても勉強になりました。また日系の方々をとてもリスペクトされていることが、話から伝わってきて好感が持てました。（帰国後彼らの功績を私も振り返ってみました）
実際のマウナケア山頂は思いのほか高山病？的な症状に夫婦揃って罹り（でも
重症ではないですのでご安心を！）侮ってはいけないと思いました（でも、すぐに慣れました・年齢のせいかしら）。
主人はずっと憧れていた国立天文台・すばる望遠鏡の場所に来れたことに感動していました。サンセットは雲と夕日のコントラストでとても美しく、今回の旅での一番の記念になりました。
星空観測は残念な結果となりましたが、JINさんの撮影で火山と一緒に撮影することができました。さすが！
今度は、新月で火山噴火が落ち着いたころにまた訪れたいです。

It was a cloudy day... I arrived early and parked the rental car in the hotel parking lot to check in. There was a counter outside the hotel and a store located a bit deeper inside, which was a little confusing. When the time came, I boarded a contact boat with about 20 participants, including several Japanese people, and in a few minutes, we reached the submarine.

We quickly boarded and began our dive... I enjoyed about 40 minutes while watching the coral and the fish swimming around. We dove down to about 100 feet, or 30 meters, but it felt a bit dark, possibly due to the cloudy sky, and I felt a greater distance from the fish than I expected. It might have been more beautiful if it had been sunny.

At the counter, they put a sticker on the parking ticket to cover the fee. When I tried to pay with my card, it didn’t recognize it, and I panicked a bit as several cars lined up behind me, but I called and they opened it for me, so it all worked out.

当日は曇り空…早めに到着しホテルの駐車場にレンタカーを止めて受付。 ホテルの外のカウンターとホテル内の少し奥にある店舗があり、少し戸惑いました。 時間になると日本人数名を含む20名ほどの参加者と共に連絡用の船に乗り込み数分で潜水艦へ。
早速乗り込み潜水開始…サンゴやそこを泳ぐ魚を見ながら40分程楽しみました。100フィート、30メートル程まで潜りましたが、曇り空のせいか若干暗く感じたのと思っていたより魚と距離感を感じました。 晴れていればもっと綺麗だったのかもしれません。
カウンターで駐車券にステッカーを貼ってくれて料金をカバーしてくれます。2ドル足りずにカード支払いしようとしたらカードを認識せず…後ろに数台並び焦りましたが、電話して開けてもらい事なきを得ました。

I learned a lot of things I didn't know thanks to our guide, Jin's, knowledgeable explanations. The high-altitude clouds and the brightness of the moon made it difficult to see the stars, but I felt that if I climbed a mountain in Japan, I would be able to see a more starry sky. However, we did get to take commemorative photos with the red glow of the lava from Kilauea, which is 100 km away, falling into the sea in the background. The impact is different with a professional camera.

ガイドの仁さんの博学な説明で、知らなかったことを沢山学びました。高層雲がかかったのと、月が明るすぎて星の見え方は今ひとつ、日本でも山に登ればもっと満天の星空が見えるという感じでした。でも、100kmも離れたキラウエアの熔岩が海に落ちる所が赤く光っているのをバックに記念撮影して頂きました。プロのカメラだと迫力が違いますね。

The sunset at Mauna Kea was, of course, beautiful, but the guide's stories were interesting and fantastic. I was able to enjoy a perfect stargazing experience without any worries about altitude sickness, and I participated in great health. Thank you very much.

マウナケアのサンセットはもちろんですが、ガイドさんの話が面白く最高。　満点の星空観測もでき高山病の不安もなく絶好調な体調で参加できました。有難うございました。

On the day of the tour, the weather was great, and we could see the summit of Mauna Kea from the hotel in the morning. I was worried when clouds appeared along the way, but the summit was clear. Mauna Loa and Hualalai were also clearly visible. It was colder than I expected, so I was grateful for the warm clothing I rented. A few days earlier, I had seen Mauna Kea from Haleakalā on Maui, so it was fulfilling to see Haleakalā from Mauna Kea in return. When it got dark, I was able to see the Southern Cross, which I had longed to see during stargazing. The guide provided detailed explanations of constellations like Scorpius, Libra, Virgo, and Cancer, which was very educational. I appreciated the guide's stories and attentiveness. It was a very good tour.

当日は朝からマウナケア山頂がホテルから見える良い天気。
途中、雲が出て心配したが山頂は快晴。
マウナロア、フアラライもくっきりと見渡せる。
思ったよりも寒さが厳しく、借りた防寒着がありがたい。
数日前に登ったマウイ島のハレアカラからマウナケアが見えたので、
逆にマウナケアからハレアカラを見たいとの願いもかなった。
暗くなり星空観測では、念願の南十字星を見ることができた。
さそり座、てんびん座、おとめ座、かに座など星座を詳しく解説
してもらい、勉強になりました。
ガイドさんの話や気配りがうれしかったです。
大変良いツアーでした。

The staff really pumped up the atmosphere, making it a tour filled with laughter. I was completely satisfied just with the stargazing from the halfway point. I want to participate again!

スタッフの方がすごーっく盛り上げて下さって、笑いの絶えないツアーになりました。中腹からの星空観測だけで大満足でした。
また参加したいです。

On the day of the tour, the weather was gloomy and I wondered where Mauna Kea was, but when we reached the summit, it was clear, and we were able to enjoy a sunset with beautiful colors. By the time the stars began to appear, the thin clouds above had cleared, providing the best stargazing experience.

It was a tour where I could enjoy the sunset and the starry sky with my eyes, listen to the guide's explanations with my ears, and feel the cold at an altitude of 4,000 meters on my skin.

The guide's explanations and trivia on the way there and back were very helpful. There was a wealth of recommended information about the Big Island, and I wish I had participated in the tour on the first day.

ツアー当日はどんよりした天気でマウナケアはどこに山があるの？な感じでしたが、
山頂まで上がると晴れていて、夕焼け付きのサンセット見させてもらいました。
星空が見え始める頃には、上空にあった薄曇も晴れて最高の星空観察でした。

夕日と星空を目で見て楽しんで、ガイドさんの解説を耳で楽しんで、標高4000mの寒さを肌で感じらことのできるツアーでした。

行き帰りのガイドさんの説明やうんちくとても参考になりました。ハワイ島のオススメ情報盛りだくさんで、初日にツアー参加すればよかったかも。

I couldn't reconfirm using the phone number written on the voucher. If reconfirmation was necessary, I would have liked to know that before making the reservation. It's quite difficult for those who are not good at English.

On the day of the event, while I was being shown to my seat and went to get a drink, another staff member seated a different customer, which caused us to lose our seats. Again, my limited English made it hard to communicate with the staff. The staff, seeing the situation, called a Japanese staff member to help us explain, and we finally secured a seat, but it was at a different table. The person who originally had that seat was upset. (I couldn't understand what they were saying, but their gestures and tone indicated they were angry.) It seemed that they told the staff, and we ended up staying at that table, feeling quite uncomfortable.

We were looking forward to the show as a couple, but it was very disappointing. Moreover, the food was served by table, and it took a long time for it to come around, so we were almost last. When I went to get food, there was hardly anything left. There were no plates either. We could only get food until the show started, so we barely had anything to eat. I chose this for our last memory on the Big Island, but it turned into the worst memory. The show itself was good.

Please improve communication among staff regarding who was seated where. Well, I won't be using this service again.

とりあえずバウチャーに書かれた電話番号ではリコンファームが出来なかった。
そもそもリコンファームが必要ならば、予約前に分かるようにして欲しかった。英語が苦手な人にはかなり難易度が高い。

開催当日、席に案内され
ドリンクを取りに行ってる間に別のスタッフが別の客を席に通してしまい、私たちの席がなくなってしまった。
またここでも英語が苦手なのでスタッフに上手く伝わらない。スタッフが見かねて日本人スタッフに電話して電話をかわり私たちが説明してようやく席を確保されたが、そこはまた別の人の席で。
元々の席の人には怒られて。(何を言ってるかはよく分かりませんがジェスチャーと口調で怒ってるようでした。)その人がスタッフに言ったようで、私たちはこのままの席になりましたが、肩身の狭い思いをしました。
夫婦で楽しみにしてたショーだったのにもううんざり。
しかも料理はテーブルごとで、中々順番がまわってこずにほぼ最後。
料理を取りに行ったら、料理がほとんどない。皿もない。ショーが始まるまでしか料理は取りに行けないから、私たちはほぼ食べる事が出来ませんでした。
ハワイ島最終日に最後の思い出と選んだのに最悪の思い出になりました。
ショー自体は良かったです。
もっと、誰をどこの席に通したかとか、スタッフ同士で連携してください。
まあ、二度と利用しませんが。

This was perfect to see the whole island. We were very fortunate to see lava. However,
We feel by 8 hrs we were ready to get off the bus and feel that the first hour or so could have been cut out

I prepared for the cold by bringing a hoodie, a rash guard, and slacks, as it was mentioned in advance to dress in layers. I thought it would be just right to receive warm clothing at the 2,800-meter "Onizuka Visitor Center." However, when I reached the summit, it was quite windy and very cold! I borrowed gloves, but it was still chilly. I seriously wished I had a sweater. The view from the top was fantastic, possibly because the air was so clear. The sunset was beautiful. At night, since the moon wasn't out, I was able to observe many stars, and the guide explained the constellations using a laser pointer, which was a lot of fun. I was impressed by the guide's extensive knowledge!

What surprised me was that I could see the "Hubble Space Telescope" flying right above the tour! It became a great memory.

事前に「寒いので重ね着の用意を」と書いてあったので、パーカーとラッシュガード、スラックスを持って行きました。2,800メートルの「オニズカ・ビジターセンター」で防寒着をもらって丁度良いかな？なんて。頂上に着いたら風もあり寒いのなんのって！手袋も借りていましたが寒い。真面目にセーターが欲しかったです。頂上からの景色は空気もきれいなのでしょうかとても良かったです。夕日のきれいでした。夜の星も月が出ていなかったのでたくさん観測することができ、案内の方がレーザーポインターで星座を説明してくれてとても楽しかったです。案内の方の知識の凄いこと！感心しました。
そう！ビックリしたのは「ハッブル宇宙望遠鏡」が丁度ツアーの上を飛んでいるのが見えたことです！良い記念になりました。

I fully understood that the weather could affect our plans, but the island tour, including Kilauea, that I had booked the day before was canceled due to the eruption. I prayed to at least see Mauna Kea, and my prayers were answered.

Without suffering from altitude sickness, I witnessed a beautiful sunset at the summit of Mauna Kea. For some reason, I found myself in tears. Then, at a parking lot a little lower down, we enjoyed a starry sky. It was a luxurious time lying down together just to gaze at the stars. Kon-chan's explanations were easy to understand.

It was a perfect night with a sky full of stars, with no moon in sight. It was an experience I will never forget.

天気に左右されることは充分わかっていましたが、前日に予約していたキラウエアを含む島内観光が噴火によりツアー中止になり、マウナケア山だけでもなんとか見たい！の祈りが天に通じました。
高山病になることもなく、マウナケア山頂での美しい夕焼け。なぜか涙が出てしまいました。そして少し降りた駐車場での星空。みんなで寝転んで星空だけを見る贅沢な時間。konちゃんさんの説明わかりやすかったです。
月も出ていない絶好の満天の星空でした。
一生忘れない体験でした。

Thank you for the kind support and consideration from the guide, and especially for the detailed explanation of the constellations under the starry sky. I plan to study stars when I get home. I was truly moved by the Southern Cross!

ガイドさんの親切な対応、気配り、何より満天の星空の下、ガイドさんの丁寧な星座の説明。
有難うございました。
帰ったら星の勉強をしようと思います。
南十字には感動！

The sunset from the summit was covered by clouds, so I couldn't see it well. I was hoping for a sky full of stars, but the clouds got in the way, and I couldn't see them properly. However, I was able to see the Southern Cross. It's a shame that the weather wasn't favorable.

山頂からの夕日は雲に覆われ十分にみることができませんでした。
満天の星空を期待していましたが雲が邪魔をして十分には見れませんでした。
ただ南十字星をみることができました。
天候に恵まれず、残念。

Recently, the weather in Hawaii has been unusual, and it hasn't been good since February. Naturally, this time at Mauna Kea, we only made it to Onizuka. We missed the sunset and the Milky Way as well. Although I could have canceled the tour, I was told that I would receive a tour ticket valid for two years, so I participated. It will become invalid if I don't come to Hawaii within two years, so it gives me motivation. I will make a comeback within two years!

最近のハワイは異常気象で天気が2月から良くありません。当然今回のマウナケアもオニズカまででした。サンセットもダメ、天の川もだめでした。ツアーキャンセルもできましたが、2年間有効のツアー券がもらえるとの事で、参加しました。2年以内にハワイにこないと無効になりますので、励みになります。2年以内にリベンジします！

The first thing the hotel staff said upon our arrival was, "It was snowing in the morning, and the summit was closed. It's open now, but we don't know when it might close again." We set off with a bit of a resigned attitude. Normally in April, there's an 80% chance of reaching the summit, but this year, there's an 80% chance of not being able to. They mentioned that for the past few days, no one had been able to reach the summit. When we arrived at the Onizuka Visitor Center, it was raining quite a bit, and we were fully in a resigned mode. After a while, the rain stopped, so we decided to eat our lunch outside. Then, gradually, it started to brighten up, and we were able to climb Mauna Kea! Although we couldn't see the bright red sunset like in the pictures, we were grateful to have made it to the summit.

For stargazing, they helped us find a good spot to see the stars. The explanations about the stars were easy to understand. We even saw shooting stars. What was unexpectedly delightful was that during the stargazing session, we were served cookies and tea, and the cookies were Mrs. Barry's cookies, which I had wanted to try! Thank you to our guides, Jin and Konno! It was a very satisfying tour.

The summit of Mauna Kea is cold. They lend you upper and lower wear, so I brought my own lightweight down jacket, high socks, and gloves that allow me to use my smartphone. They also lend gloves, but they are thick, making it inconvenient to operate the camera.

　ホテルにお迎えの第一声が、「午前中は雪が降っていて、山頂はクローズしてました。今は、開いてますが、いつクローズになるかわかりません。」ちょっとあきらめ模様で出発。通常4月は、山頂に登れるのが80％だが、今年は山頂に登れないのが、80％とのこと。この何日間は、山頂まで登れていないとのこと。オニヅカビジターセンターに着いて、結構雨が降っていてもうあきらめモード全開。しばらくしたらやんだので、外でお弁当を食べることに。そしたら、だんだん明るくなってきて、マウナケア登れました！写真でみるような真っ赤な夕焼けはみれなかったけど、登れたことに感謝しよう。
　星空観測は、見える所を探して見せてくれました。星の説明もわかりやすかったです。流れ星もみました。予想外にうれしかったのが、星空観測の際にクッキーと紅茶をいただいたのですが、そのクッキーが食べてみたかったミセスバリーズのクッキーでした！ガイドのジンさん、コンノさんお世話になりました！とても満足できるツアーでした。
　マウナケアの山頂は、寒いです。上下のウェアを貸してくれるので、自分で薄手のダウンとハイソックスの靴下とスマホができる手袋を持っていきました。手袋も貸してもらえますが、分厚いのでカメラの操作をするには不自由です。

Jim Carrey led our group on a wonderful adventure! He is a master story teller and an provided such detail in sharing the culture, sites and flavors of Hawaii.
The day was rainy but we were covered by umbrellas and deliciously warm coats that the tour provided. There were so many things to see and stories to be heard that the day was over way too quickly. Will most definitely do this tour again the next time we visit the Big Island and we will definitely ask for Jim Carrey to be our guide!

Food was great...nice variety. Small cast did an excellent job with a demanding variety of dances from wide variety of island cultures. We enjoyed it a lot!