Reviewed by: Fei
The shuttle was late by 15min because of "an issue with some customers at the previous pickup location." I personally don't think the shuttle should wait if someone is late by more than 5min.
But James was a cool tour guide, told us a lot about the island and his personal experience/stories. A funny guy to talk to and helped take pictures, gave us sandwiches, served hot cocoa, and adjusted the telescope for us when someone wanted to look at a specific star
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Packages: | Standard Package |
Attended as: | Solo Travelers |
Weather: | Cloudy |
Posted on: | 2025/06/12 |
Activity Date: | 2025/06/10 |
Reviewed by: BJJ
Francis was a very knowledgeable and talkative guide. Very much enjoyed our conversations!!
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Packages: | Standard Package |
Attended as: | Families |
Weather: | Sunny |
Posted on: | 2025/06/09 |
Activity Date: | 2025/06/07 |
Reviewed by: Abdul
Exceptional experience , Wes was a great tour guide
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Packages: | Standard Package |
Attended as: | Solo Travelers |
Weather: | Sunny |
Posted on: | 2025/05/31 |
Activity Date: | 2025/05/29 |
Reviewed by: Mags
Awesome tour! James, our guide, was excellent! Appreciated his knowledge and enthusiasm! Highly recommend!
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Packages: | Standard Package |
Attended as: | Families |
Weather: | Sunny |
Posted on: | 2025/05/29 |
Activity Date: | 2025/05/27 |
Reviewed by: The relaxing and exciting way to see Big Island
Shawn is super polite and well educated in many topics regarding the lava, plant life, history and sites on the islands. He was particularly helpful in suggesting to us to change the itinerary so we could see the active eruption and we are so happy he made the suggestion. 100% well worth the private tour. We changed things up and kinda called audibles throughout the day and Shawn was all about it. We had a great dinner and the day was a total success. Thank you.
Aloha Monika,
Mahalo for taking the time to share your experience with us! One of my favorite parts of just doing private tours is the ability to call those audibles and customize our itinerary based on our guests desires, or in this case the Volcano. Happy that we were able to get to the Volcanoes NP, see the eruption before it stopped, still be able to take you to the other locations we had planned, and enjoy a great dinner! Thanks again!!
Mahalo,
Shawn
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Packages: | 12-Hour Private Tour with Lunch & Dinner |
Attended as: | Families |
Weather: | Rainy |
Posted on: | 2025/05/18 |
Activity Date: | 2025/05/16 |
Reviewed by: Kara
As older folks we were nervous about elevation, but this tour makes sure your comfortable and taken care of.
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Packages: | Standard Package |
Attended as: | Families |
Posted on: | 2025/05/07 |
Activity Date: | 2025/05/01 |
Reviewed by: Jennifer
My husband and I had a tour with James through Hawaiian Eyes Tours and absolutely loved it!! The sunset was beautiful and the star gazing was such an eye opening experience! James was very knowledgeable about the sights and Hawaiian culture. Highly recommend!
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Packages: | Standard Package |
Attended as: | Couples |
Weather: | Sunny |
Posted on: | 2025/04/27 |
Activity Date: | 2025/04/23 |
Reviewed by: Paule965
The tour guide was great. We really enjoyed ourselves
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Packages: | Standard Tour |
Attended as: | Families |
Weather: | Cloudy |
Posted on: | 2025/04/25 |
Activity Date: | 2025/04/22 |
Reviewed by: Kara
A great tour, worth the money as the staff details the conditions of the sky during your viewing.
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Packages: | From Kona & Waikoloa - Solar Viewing & Stargazing with Dinner |
Attended as: | Friends |
Posted on: | 2025/03/27 |
Activity Date: | 2025/03/16 |
Reviewed by: The Bushnell family
One of the highlights of our trip! Sam was fantastic - incredibly knowledgeable and friendly. Not only were we awed by the universe, Sam helped us understand Hawaii as well. Keep up the great work.
Rating: | |
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Packages: | From Kona & Waikoloa - Solar Viewing & Stargazing with Dinner |
Attended as: | Families |
Posted on: | 2025/03/26 |
Activity Date: | 2025/03/24 |
Reviewed by: Quinn
Great experience overall, our guide James is very nice, he is knowledgeable and funny, definitely would recommend it to my friends
The mic connection be having issues sometimes.
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Packages: | Standard Package |
Attended as: | Couples |
Weather: | Sunny |
Posted on: | 2025/02/27 |
Activity Date: | 2025/02/25 |
Reviewed by: Laura J
In general, my family and I had a good experience. Dexter was a fantastic driver and tour guide.
The only thing we did not like is that we had to drop and pick-up people at the airport 3 times, I'd rather spend more time in the rainbow falls than going over and over to the airport.
Be prepare for cook weather, rain, slippery trails, etc.
Aloha and mahalo for your review!
We’re so glad to hear that you and your family had a good experience and that Dexter made a great impression as your driver and guide—he’ll be happy to hear your kind words!
We also appreciate your feedback about the multiple airport stops. We understand how this can affect the flow of the tour, and we’ll be sure to share your comments with our operations team as we continuously look for ways to improve our guest experience.
Thank you for choosing Polynesian Adventure, and we hope to welcome you back again for another island adventure!
Warmest aloha,
The Polynesian Adventure ʻOhana
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Packages: | Volcano Adventure Tour |
Attended as: | Families |
Weather: | Sunny |
Posted on: | 2025/02/26 |
Activity Date: | 2025/02/19 |
Reviewed by: Hawaii lovers
This was truly awe inspiring. It is absolutely a must do, our tour guide Wes was incredible. We can’t rave enough about it
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Packages: | Standard Package |
Attended as: | Couples |
Weather: | Sunny |
Posted on: | 2025/02/15 |
Activity Date: | 2025/02/13 |
Reviewed by: Oscar
Riding up to the top of Mauna Kea with James, our tour guide and driver, was interesting and entertaining! James is very knowledgeable about the Hawaiian culture and history; volcanic geology; the telescopes on Mauna Kea; and the night sky. And he always paid close attention to all his customers. A better telescope would have made this tour perfect.
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Packages: | Standard Package |
Attended as: | Couples |
Weather: | Sunny |
Posted on: | 2025/02/07 |
Activity Date: | 2025/02/03 |
Reviewed by: Obarc
James was a great tour guide, very informative. Didn't care for the sandwich choices. Was nice to have the hot chocolate though. The view was amazing.
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Packages: | Standard Package |
Attended as: | Others |
Weather: | Snowy |
Posted on: | 2025/02/05 |
Activity Date: | 2025/02/02 |
Reviewed by: AG
Sites we went to was brilliant, and transport was all ok
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Packages: | Standard Package |
Attended as: | Families |
Weather: | Sunny |
Posted on: | 2025/01/25 |
Activity Date: | 2025/01/04 |
Reviewed by: Jerry
The driver-and-guide James has a rich knowledge of history of volcanoes and history of hawaii, and also provides expert guides on the stars.
Take your warm shoes with you.
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Packages: | Standard Package |
Attended as: | Couples |
Weather: | Sunny |
Posted on: | 2025/01/20 |
Activity Date: | 2025/01/19 |
Reviewed by: Kara
Great day, we got lucky to get to see the current ruption! What a perfect experience.
Rating: | |
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Packages: | Evening Volcano Explorer |
Attended as: | Families |
Posted on: | 2025/01/19 |
Activity Date: | 2024/12/28 |
Reviewed by: Joe
My tour guide, James, was great! He was informative, kind, patient and made the experience fun. Seeing the sunset on a volcano summit and then stargazing afterwards is a bucket list thing that everyone should do! Unforgettable!!!
The altitude is a bit much. I felt dizziness several times, but it was manageable.
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Packages: | Standard Package |
Attended as: | Solo Travelers |
Weather: | Sunny |
Posted on: | 2025/01/06 |
Activity Date: | 2024/12/22 |
Reviewed by: Seema
We had a wonderful time with James! He explained things thoroughly! He did not try to rush us in any way, and took lots of nice pictures! I would highly recommend taking stargazing tour with Hawaiian eyes!
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Packages: | Standard Package |
Attended as: | Families |
Weather: | Sunny |
Posted on: | 2024/12/29 |
Activity Date: | 2024/12/25 |
Reviewed by: Ziying C
We took the tour on 12/24/2024. It was a full car but very friendly and nice guests together! The eruption was very stunning and the star gaze - wow!
Our guide James is very helpful patient and good at photo shooting as well. He can also speak a little Japanese. Parka jackets saved our lives for sure.
The overall trip experience was excellent. The sandwich was surprisingly good as well.
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Packages: | Standard Package |
Attended as: | Couples |
Weather: | Sunny |
Posted on: | 2024/12/26 |
Activity Date: | 2024/12/24 |
Reviewed by: Swapped
Host was really good, very polite and understanding.
The sandwiches were good, and the hot coco while stargazing, was delicious cherry on top of the whole experience.
The only issue I would complain about is the vehicle, because the space was really cramped up and it was a struggle to get in and out of the vehicle. Many from the back of the vehicle complained about the air conditioning, but I didn’t feel any discomfort, even though I was in the last row
I would recommend adding details of the vehicle, and leg space availability.
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Packages: | Standard Package |
Attended as: | Couples |
Weather: | Sunny |
Posted on: | 2024/12/23 |
Activity Date: | 2024/12/21 |
Reviewed by: An amazing time!
My husband and I had a great time in the tour. We were picked up on time and the guide made the trip to the summit entertaining and we learned many different things about Hawaii during that time.
The sunset at the summit is breathtaking and our guide was prepared to take pictures that he later shared with all of us!
It got cold after the sunset…. so be ready. The hot chocolate while stargazing was a very nice addition!
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Packages: | Standard Package |
Attended as: | Couples |
Weather: | Sunny |
Posted on: | 2024/12/21 |
Activity Date: | 2024/11/30 |
Reviewed by: Eric M.
James who was the tour guide was very nice and thoughtful in providing anything we needed and gave a very informative details about Mauna Kea and the surrounding areas. He was also very helpful in pointing out specific constellations during the star gazing tour. He offered and took pictures of us with our phones. I really enjoyed the tour and highly recommend anyone who comes to The Big Island of Hawaii to take this tour and hopefully James will be assigned as your tour guide.
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Packages: | Standard Package |
Attended as: | Solo Travelers |
Weather: | Sunny |
Posted on: | 2024/12/04 |
Activity Date: | 2024/12/02 |
Reviewed by: Briza Del Villar
This was such an amazing experience. I felt like I was on another planet and our guide James was such an awesome guy. I’m hoping to experience this again in the future soon
Rating: | |
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Packages: | Standard Package |
Attended as: | Families |
Weather: | Sunny |
Posted on: | 2024/11/30 |
Activity Date: | 2024/11/27 |
Reviewed by: Ravinder
The best part is the guide took excellent pictures of everyone with the sunset and stars.
Very knowledgeable and answered all questions. Was very considerate and made sure all were ok during the trip.
Setup the telescope very well - we could see the rings of Saturn very clearly.
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Packages: | Standard Package |
Attended as: | Families |
Weather: | Cloudy |
Posted on: | 2024/11/14 |
Activity Date: | 2024/11/12 |
Reviewed by: Joan
Our guide, Koki, did a fabulous job with the Sunset photos for each of us at the summit and also a great job getting everyone's photo with the stars. He was an excellent driver and went slowly on the bumpy gravel part of the drive.
Because Koki's Japanese dialect is not something most English speaking people understand, he needs to speak more slowly and distinctly. I had a great deal of trouble understanding him - seems like I could only catch 4 out of every 10 words, and that is not something I expected on this tour. Granted, out of the 10 people, there were 2 Japanese men and Koki spent a lot of time on the way home speaking only to them in Japanese.
So, I had very mixed feelings about this tour. I come to Hawaii at least a couple times a year and I would definitely ask more questions about the guide and his speaking and understanding ability before I take my nest tour.
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Packages: | Standard Package |
Attended as: | Solo Travelers |
Posted on: | 2024/11/11 |
Activity Date: | 2024/11/09 |
Reviewed by: David D
Todd, our guide, was great. Great driving up the steep dirt road. Great info about the geology, topography, observatories, constellations and more. Engaging, informative. All the other details too - nice sandwich, hot beverage and clothing for the cold. Did I forget to mention the views? Fantastic views of the sun setting into the Pacific and a clear night sky.
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Packages: | Standard Package |
Attended as: | Couples |
Posted on: | 2024/09/11 |
Activity Date: | 2024/09/09 |
Reviewed by: Rahul
Guide was very informative and friendly. I recommend this trip.
Rating: | |
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Packages: | Standard Package |
Attended as: | Couples |
Posted on: | 2024/09/03 |
Activity Date: | 2024/08/09 |
Reviewed by: Catbear
Wonderful small tour with great guide Henry ✨️ lots of fantastic information and lovely attractions. Lunch was awesome too by Millies! Yum great value and excellent tour guide Henry
Rating: | |
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Packages: | Volcano Adventure Tour |
Attended as: | Solo Travelers |
Posted on: | 2024/08/04 |
Activity Date: | 2024/07/30 |
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If you don’t want to be herded in a tour bus and would like the ability to customize, book this!!