Reviewed by: 旅行者
There is no Japanese guide, but the staff did their best to explain in Japanese. When you see the whales, you completely forget about the language barrier. It was a wonderful experience.
日本語ガイドはないですが、スタッフの方が頑張って日本語でも説明してくれてました。
クジラを見れば、言葉のことなんて全く気にならないです。
素敵な体験をさせてもらいました。
| Rating: | |
|---|---|
| Packages: | 9:30発/ カワイハエ港 |
| Attended as: | Families with Young Children |
| Posted on: | 2017/04/01 |
| Activity Date: | 2017/03/21 |
Reviewed by: じゃぐらー
I drove to the ranch by rental car, and the route wasn't difficult at all. In fact, the scenery along the way was so stunning that it captivated my attention. For those who wish to, they can also try galloping during the horseback riding. Beginners can stick to a walk, so they accommodate everyone according to their skill level. It was a very good experience.
牧場まではレンタカーで向かいましたが、道のりはそんなに難しくなかったです。むしろ途中の車窓に目を奪われる程の素晴らしい景色でした。乗馬は途中で希望する人には駆け足もやらせてもらえます。初心者は常歩のままでも大丈夫ですので、レベルに応じてうまいことやってくれます。とても良い体験でした。
| Rating: | |
|---|---|
| Packages: | 2.5時間プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2017/03/30 |
| Activity Date: | 2017/03/26 |
Reviewed by: Susan
We couldn't have asked for a better experience. The crew and marine naturalist were great. We were fortunate enough to see a lot of activity. Would definitely recommend.
| Rating: | |
|---|---|
| Packages: | [09:30 AM] Whale Watch Cruise from Kawaihae Harbor |
| Attended as: | Families |
| Posted on: | 2017/03/20 |
| Activity Date: | 2017/03/15 |
Reviewed by: TEACUP202
We had an awesome time and saw more tails and fins than we had hoped for. We loved the running commentary on whales and learned lots. Thanks to the entire crew for a wonderful cruise, even though the waters were choppy. We highly recommend this tour!
| Rating: | |
|---|---|
| Packages: | [8:00 AM] Whale Watch Cruise from Anaeho’omalu Bay |
| Attended as: | Friends |
| Posted on: | 2017/02/25 |
| Activity Date: | 2017/02/20 |
Reviewed by: Barbara from WI
We had a great time on the morning whale watching cruise. The catamaran was large and comfortable. The crew was extremely knowledgeable. We saw a few whales and happened upon one bottle nose dolphin.
| Rating: | |
|---|---|
| Packages: | [8:00 AM] Whale Watch Cruise from Anaeho’omalu Bay |
| Attended as: | Families |
| Posted on: | 2017/02/06 |
| Activity Date: | 2017/01/13 |
Reviewed by: Morichan
It was great to see the expansive views of the entire Big Island of Hawaii, the volcanic craters with visible lava, and the waterfalls in the valleys, as well as swimming whales.
広々としたハワイ島全体の景色や溶岩が見える火山口や滝が流れる渓谷のほか、泳ぐクジラも見れてよかったです
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2017/02/05 |
| Activity Date: | 2016/02/06 |
Reviewed by: みみみ
I participated with my husband’s father and another person. Although it was far away, I was very moved to see the whales jumping. I hope to observe them from a closer distance next time.
主人の父と3人で参加しました。
遠くでしたがクジラのジャンプも見れとても感動しました。
次回はもっと近くで観察できたらと思います。
| Rating: | |
|---|---|
| Packages: | 8:00発/ワイコロア港 |
| Attended as: | Families |
| Posted on: | 2017/02/04 |
| Activity Date: | 2017/01/11 |
Reviewed by: tma
I was able to catch a glimpse of it three times from a distance. However, it was too far away to capture in a photo, and it was just for a moment. Still, I enjoyed the cruise. The staff couldn't speak any Japanese, but they were very friendly. Later, during the dolphin watching in Oahu, I was lucky enough to see whales up close several times, which was great.
遠くにチラッと3回ほど確認できました。
ただ写真には収まらない程の遠くで一瞬でした。
ただ、クルーズとして楽しめました。
スタッフの皆さんは一切日本語が喋れませんがとてもフレンドリーでした。
この後のオアフ島で参加したイルカウォッチングで偶然に何度もクジラを近くで見れたので良かったです。
| Rating: | |
|---|---|
| Packages: | 9:30発/ カワイハエ港 |
| Attended as: | Couples |
| Posted on: | 2017/01/28 |
| Activity Date: | 2017/01/22 |
Reviewed by: ねこ子
I chose the course at Cahuilla Ranch because I wanted to ride freely in a spacious area, and it was a great decision. Perhaps because it was the off-season, we unexpectedly had a private tour with just the instructor and my husband and me. Under the guidance of a beautiful and slender instructor, we strolled through the vast ranch, controlling the horse ourselves instead of being led. Everything was in English, but she explained everything very slowly and carefully, and she repeated important points multiple times, so I had no worries at all. The horses are very well-trained, almost smarter than humans. The attending instructor ensures customer safety while allowing us to ride quite freely according to our wishes and skill levels, so if you have some riding experience, you can have the best experience in this vast ranch with its elevation changes. There is no pick-up service, but it's easy to find if you go by rental car, as it's not a confusing location and there are signs. The prices are reasonable, and I highly recommend it as an optional tour.
広い場所で、自由に乗馬したかったので、こちらのカフア牧場のコースを選択しましたが大正解でした。オフシーズンのためか、期せずしてインストラクターと私達夫婦というプライベートツアーに。美人でスレンダーなインストラクターの指導のもと、引き馬ではなく、自分で馬をコントロールしながら広大な牧場をお散歩。全て英語ですが、とてもゆっくり、丁寧に説明してくれるし、重要なことは同じことを何度も言ってくれるので全く不安はありませんでした。馬はとてもよく調教されており、人間より賢いくらい。アテンドするインストラクターは顧客の安全に万全を期してくれる一方、こちらの希望やレベルに合わせかなり自由に乗らせてくれるので、少し乗馬経験のある方なら広大で高低差のある牧場で、最高の経験ができます。送迎はありませんが、レンタカーで行けば迷う場所ではなく、看板もありわかりやすいです。料金も安く、オプショナルツアーとして最高にお勧めできます。
| Rating: | |
|---|---|
| Packages: | 1.5時間プラン |
| Attended as: | Couples |
| Posted on: | 2017/01/16 |
| Activity Date: | 2017/01/15 |
Reviewed by: hank
Our group of 6 people had a great time zipping thru the trees . the 2 guides were very knowledgeable and always safety conscious.
| Rating: | |
|---|---|
| Packages: | Standard Package: Treetop Canopy Zipline Adventure |
| Attended as: | Families |
| Posted on: | 2017/01/15 |
| Activity Date: | 2017/01/10 |
Reviewed by: hank
all members of are group, which their 6 of us, had a great time. It was exciting to see a whale breach the water and wave her fin seeming to say hi.
| Rating: | |
|---|---|
| Packages: | [8:00 AM] Whale Watch Cruise from Anaeho’omalu Bay |
| Attended as: | Families |
| Posted on: | 2017/01/15 |
| Activity Date: | 2017/01/12 |
Reviewed by: Anonymous
We've been on multiple whale tours over the years. We saw multiple whales but the boat was crowded and pretty dated. The microphone didn't work for the first 30 minutes and they never used the hydrophone after mentioning that they had one. Definitely not the "spacious deck with ample seating for all passengers and first class amenities" as advertised. The Kawaihae Harbor location is setup weird. After arriving and checking in we had to board a bus for a 5 minute ride to the boat. Every cruise in the past allowed us to park and then walk on without a shuttle bus. The crew was friendly.
| Rating: | |
|---|---|
| Packages: | [09:30 AM] Whale Watch Cruise from Kawaihae Harbor |
| Attended as: | Couples |
| Posted on: | 2017/01/12 |
| Activity Date: | 2017/01/08 |
Reviewed by: リンたん
The pilot was friendly and being Japanese made me feel at ease. Unlike most sightseeing helicopters that fly for around 20 minutes, this one flew for over 2 hours, which was very satisfying.
パイロットの方も感じが良く日本人なので安心できました。観光ヘリは20分前後が多い中でみっちり2時間以上も飛んでくれて大満足でした。
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2017/01/07 |
| Activity Date: | 2017/01/04 |
Reviewed by: honu
I came to Hawaii Island for the first time. I wanted to see Kilauea Volcano, but it would take too long to get there by rental car, so I joined this tour. I was worried about whether the high cost of the tour would be worth it, but the experience was even more wonderful than I imagined. The pilot was Japanese and occasionally explained things in Japanese, which made it easy to understand.
However, be prepared for the possibility of cancellations due to weather conditions. We were able to go, but the next group had their tour canceled after checking in and had to go back...
初めてのハワイで、ハワイ島に来ました。
とりあえずキラウエア火山を見たいと思っていましたが、レンタカーでは行くまでに時間がかかり1日潰れてしまうのでこのツアーに参加しました。
このツアーの料金が高いので満足できるか不安がありましたが、結果は想像以上に素晴らしいものでした。
パイロットの方が日本人で時折日本語を交えて説明してくださったので理解しやすかったです。
ただ、天候によって中止になることもあるので覚悟が必要です。
私達は乗れましたが、次の時間の人たちは受付をした後中止が決まり、帰っていきました…
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2017/01/02 |
| Activity Date: | 2016/12/29 |
Reviewed by: YUKO
We participated in the flight at 7 AM on November 16th! We were the only Japanese participants, which made us quite anxious, but the pilot, TOSHI, who appeared was a very cheerful and wonderful Japanese person. With 20 years of experience, he was also very good at communicating. He explained things clearly to the foreign passengers, mixing Japanese and English.
The weather that day was perfect! We could see the lava from Kilauea and the lava from the Ocean Approach clearly. More than that, the breathtaking scenery of Waipi'o Valley, which can only be seen by helicopter, left us speechless. The world’s 13th tallest waterfall was flowing beautifully. According to TOSHI, it had rained the day before, and since it was the first flight of the morning, there was a lot of water flowing. He mentioned that by around noon, the water would hardly be flowing, so I recommend an early flight for those who will participate in the future.
As for the flight itself, there was nothing to complain about, but one disappointing aspect was the hotel pickup. We were scheduled to be picked up at 5:55 AM and waited five minutes early to avoid being late, but the car actually arrived after 6:10 AM. The voucher stated to contact them if the pickup did not arrive after 15 minutes, so when I tried to get the front desk to help, the car arrived just then. It was disappointing to have woken up early for this. The pickup staff did not speak Japanese, so I couldn't voice any complaints.
Meeting TOSHI, who shares the same last name, made for an unforgettable day for us. Thank you!
11月16日の朝7時のフライトに2人で参加しました!
日本人の参加者は私たち夫婦だけで、かなり不安でしたが、登場してきたパイロットのTOSHIさんがとーっても明るくて素敵な日本人でした。20年のベテランでとーってもお話上手。
一緒に搭乗した外人さんにもわかりやすく、日本語と英語を交えて説明してくれました。
この日の天候は最高!キラウエアの溶岩も、オーシャンアプローチの溶岩もしっかり見えました。それよりもワイピオ渓谷では、ヘリコプターでしか見れない壮大な景観、言葉が出ないぐらい感動してしまいました。世界で13番目に高い滝は、しっかり水が落ちていました。TOSHIさんの話では、前日に雨が降り、朝1番でのフライトだからたくさん水が落ちている、とのこと。昼ぐらいには水はほとんど落ちないでしょう、ということなので、これから参加する方は早い時間のフライトをお勧めします。
フライトに関しては、何の申し分もないぐらいですが、1つ残念だったのが、ホテルの送迎に関して。
5時55分のお迎え予定で、遅れないようにと5分前には待っていましたが、実際に車が来たのは6時10分過ぎ。15分過ぎて迎えが来ない場合は連絡をください、とバウチャーに書いてあったので、連絡しようとフロントに動いてもらったら、車が来るというタイミング。頑張って朝早く起きたことを残念に思ったスタートでした。お迎えのスタッフは日本語ができない人たちなので、文句は何も言えませんでした。
同じ苗字のTOSHIさんとの出会いは、私達夫婦にとって、忘れられない1日になりました。
ありがとうございました!
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2016/12/01 |
| Activity Date: | 2016/11/16 |
Reviewed by: Vince
We had a great time, the guides were friendly and the equipment was well maintained. I would do it again.
| Rating: | |
|---|---|
| Packages: | Standard Package: Treetop Canopy Zipline Adventure |
| Attended as: | Couples |
| Posted on: | 2016/10/27 |
| Activity Date: | 2016/10/24 |
Reviewed by: 石川敏也
On October 17, 2016, I participated in a helicopter tour of the Big Island starting at 8:20 AM. It was my first time on a helicopter, so I was both nervous and excited. The moment we took off was just as I imagined, and the sensation of rising was incredibly interesting. The helicopter I boarded had windows made of clear acrylic down to the floor, giving me a real feeling of floating in the air, which was amazing.
We took off at 9:20 AM and headed towards the Halemaʻumaʻu Crater, passing over a U.S. Army base. It didn’t look as red as it did the night before, but due to recent significant magma rise, I could see some red lava moving in parts of the crater. The helicopter continued flying along the coast, where we witnessed the lava ocean entry. This is where lava flowing from the crater enters the sea, causing the water to boil violently and steam to rise, creating a spectacular sight.
After that, we landed at Hilo Airport to refuel and took off again 15 minutes later. This was also a restroom break for us. In the second half of the tour, we flew north along the east coast and saw the waterfalls in Waipiʻo Valley, which can only be accessed by helicopter. When the helicopter got close to the cliffs to see the waterfall up close, it was thrilling.
On the way back, we ascended above the clouds and enjoyed the view of the sea of clouds and the towering Mauna Kea. After a safe landing, we returned to the hotel and went shopping at a large shopping mall called Queens' Marketplace until it was time for our flight back to Oahu. I bought local specialties like Kona coffee here. This concluded the main event of my trip.
2016/10/17は、
朝8:20からハワイ島ヘリコプターツアーに参加しました。
ヘリコプターに乗るのは初めてなので緊張しながらワクワクしていました。
搭乗して飛び上がった瞬間は想像通りとはいえ上昇感覚が大変面白かったです。
今回搭乗したヘリは窓が足元まで透明なアクリルで出来ていて、
本当に空中を浮遊している実感が有り、すごかったです。
9時20分に離陸し、
米陸軍基地の上空を通過してハレマウマウ火口に向かいました。
前日の夜に見た時ほど赤く見えませんでしたが、
ここ最近マグマ上昇が顕著だったため火口の一部に赤い溶岩がうごめくのが見れました。
ヘリはそのまま沿岸沿いに飛行し溶岩のオーシャンエントリーを見ました。
これは、火口から流れ出した溶岩が海に流れ込み
その熱で海が激しく沸騰して水蒸気が立ち上っている場所で、大迫力でした。
その後、ヒロ空港に給油のため着陸し15分後離陸しました。
人間は、ここでトイレ休憩でした。
後半は東沿岸を北上し、ヘリでしか行くことのできないワイピオ渓谷の滝を見ました。
滝を間近で見るため断崖絶壁のすぐそばまでヘリが近づいたときはスリル満点でした。
帰りは雲の上まで上昇し、雲海とそびえたつマウナケア山を鑑賞しました。
無事着陸後、ホテルに戻りオアフ島に帰る飛行機の時間まで
クイーンズ・マーケットプレイスという大型ショッピングモールに行き買い物をしました。
ここで地元特産のコナコーヒーなどを買いました。
こうして今回の旅のメインイベントが終わりました。
| Rating: | |
|---|---|
| Attended as: | Solo Travelers |
| Posted on: | 2016/10/20 |
| Activity Date: | 2016/10/17 |
Reviewed by: ういうい
The meeting place was not marked by a large sign like you would find at tourist attractions, but rather a regular ranch building, which made it a bit difficult to find. However, we managed to arrive by relying on the car navigation system. After reading a very simple horseback riding guide written in Japanese, we put on our helmets and immediately mounted the horses to set off. That day, it was just the two of us and a female guide. The horses were well-trained and walked slowly along a predetermined course without us having to do much, so I didn't feel any danger at all. We enjoyed over an hour of horseback riding in a vast hilly ranch surrounded by stunning views of the sea and mountains. Along the way, we also encountered herds of cows and sheep. This is an experience that you definitely can't have in Japan, and I highly recommend it.
集合場所は、観光名所に見かける大きな案内の看板がある訳ではなく普通の牧場の建物なので、少々わかりにくいところもありましたが、カーナビを頼りにどうにか到着。日本語で書かれたごく簡単な乗馬ガイドを一読した後に、ヘルメットをかぶりすぐ馬に跨って出発。この日は我々二人と女性ガイドの3人だけでした。馬はよく訓練されていて、こちらが特に何かやらなくてもあらかじめ決められたコースをゆっくりと歩いて進んでいく感じで特に危険は感じませんでした。海と山の絶景に囲まれた広大な丘陵地の牧場をのんびりと一時間以上の乗馬。途中で牛や羊の群れとも出くわします。日本では絶対にできそうもない体験でとてもお勧めです。
| Rating: | |
|---|---|
| Packages: | 1.5時間プラン |
| Attended as: | Friends |
| Posted on: | 2016/10/16 |
| Activity Date: | 2013/10/23 |
Reviewed by: Alexandra
This was the best experience and the guides made me feel so safe with their knowledge. This was a highlight of my trip I would definitely do it again with them!
| Rating: | |
|---|---|
| Packages: | Standard Package: Treetop Canopy Zipline Adventure |
| Attended as: | Solo Travelers |
| Posted on: | 2016/09/28 |
| Activity Date: | 2016/09/25 |
Reviewed by: HONU
The Japanese staff provided a fun and entertaining helicopter cruise tour. We went with the intention of seeing Kilauea Volcano, but we were told that Waipi'o Valley is the number one spot. When we flew through the valley, we saw a rainbow from the waterfall, and I found myself moved to tears.
Since it's a place you can only reach by helicopter, it's definitely not overpriced. The grandeur of nature makes your worries seem insignificant. I can definitely recommend this experience. You can also purchase a DVD with footage of our flight route, the inside of the helicopter, the commentary, and background music (it was around $45). I will definitely ride again next time.
日本語スタッフさんがおもしろおかしくヘリクルーズツアーをしてくれました。
キラウエア火山目当てでいきましたが、ワイピオ渓谷がNo1と伝えられ、いざ渓谷のはざまをヘリで飛び、滝からの虹も見れ、気づいたら感動で泣いてしまったくらいです。
ヘリでしか行けない場所なので、決して高くない。そして、悩んでることとかがちっぽけだと大自然の迫力にやられます。確実におすすめできます。
自分達が飛んだルートやヘリ内の様子、トークやBGMが詰まった世界で1枚のDVDデータも購入できます。($45くらいだったかな)次回もまた絶対乗ります。
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2016/09/21 |
| Activity Date: | 2016/09/15 |
Reviewed by: K Engstrom
Beautiful views of Kohala mountains and ocean. Guides accessed the experience of the group and allowed cantering. Some how the 2.5 hr wasn't long enough. Glad we did this.
| Rating: | |
|---|---|
| Packages: | 2.5 Hour Horse Riding Tour |
| Attended as: | Families |
| Posted on: | 2016/09/05 |
| Activity Date: | 2016/08/04 |
Reviewed by: 自然児
It was the first time for my husband and children to ride horses properly. After a brief explanation in English, each person was assigned a horse, and they quickly got on. From the moment they mounted, they held the reins themselves and started moving! At first, my sons were nervous, but after about 10 minutes, they seemed to be having a great time. They enjoyed the beautiful scenery while riding. Then, after about 30 to 40 minutes, when the instructor asked, "Do you want to try running?" they all nodded and started to run together! My eldest son enjoyed running several times afterward, while my younger son, who was scared, took his time walking, which was nice as everyone could progress at their own pace. After more than an hour and a half of riding, we finished, and it was interesting to see the contrasting feelings between the exhausted parents and the kids who wanted to ride even more. As a side note, it seemed beneficial for my sons, who are learning English, that everything was conducted in English.
ちゃんとした乗馬が初めての主人と子供たち。
英語での簡単な説明の後、一人に一頭の馬があてがわれ、早速乗ることに。
乗った瞬間から手綱を自分で持ち、移動開始!
始めはドキドキしていた息子たちは10分もすると楽しそうに。
素晴らしい景色を堪能しながらの楽しい乗馬を満喫していました。
そして30~40分して頃、「走ってみたい?」というインストラクターの一声に頷くと皆で一斉に走り始めることに!
走りを満喫する長男はその後も何度か走りに挑戦、怖いという次男はマイペースに歩き、と個々のペースで進めることもありがたかったです。
一時間半以上の乗馬の後に終了したが、くたくたの親ともっともっと乗っていたかった、ということもたちの感想が対照的でした。
補足ではありますが、英語を学習中の息子たちにとっては英語オンリーであることも良かったみたいです。
| Rating: | |
|---|---|
| Packages: | 1.5時間プラン |
| Attended as: | Families |
| Posted on: | 2016/09/05 |
| Activity Date: | 2016/08/18 |
Reviewed by: Chabee☆
I used the service on September 25, 2015.
As expected, Big Island‼︎
The views from the sky were breathtaking.
The opportunity arose on our first day in Hawaii Island when we found the helicopter pad, Blue Hawaiian Helicopters, on the way from the airport to the hotel‼︎
Originally, we planned to go to Kilauea, but the moment I saw the helicopter... I couldn't suppress the desire to see everything from above(^^;;
On our last day on Hawaii Island, we had a morning flight at 7 AM to Honolulu, and fortunately, we were blessed with clear skies. We were able to fully enjoy places and views that we could never have accessed on our own, and we had a wonderful time.
The English guide was entertaining and explained things in a clear manner, sometimes seriously, and he engaged with us throughout the flight. At the scenic points, he maneuvered the helicopter 360° so that everyone could see the same view. Thanks to the pilot's kindness and cheerfulness, the atmosphere was relaxed throughout the journey♪
For my husband and me, who were visiting Hawaii Island for the first time, it was the perfect activity.
And this year, our late summer vacation will be... Maui!
I think we will be relying on VELTRA again.
I'm looking forward to it☆
2015年9月25日に利用させていただきました。
さすが、Big Island‼︎
空から眺める景色はどれも圧巻でした。
きっかけは、ハワイ島初日、空港からホテルに向かう途中に見つけたヘリポート、ブルーハワイアンヘリコプターズ‼︎
元々、キラウエアに行く予定でいましたが、ヘリを見た瞬間…上から眺めたい欲望が抑えられませんでした(^^;;
ハワイ島最終日、お昼にはホノルルへ向かう為、朝イチ7時のフライトでしたが、運良く晴天にも恵まれ、決して自分達だけでは行けない場所、見れない景色を十分に堪能でき、素敵な時間を過ごすことが出来ました。
英語ガイドでしたが、面白おかしく、時には真面目に分かりやすく説明して下さり、何かと声を掛けて頂き、絶景ポイントでは全員が同じ景色を見れるよう360°操縦してくれます。パイロットの優しさと陽気さで、移動中は終始和やかムード♪
初ハワイ島の私達夫婦にとっては、ピッタリのアクティビティでした。
そして、今年も遅い私達の夏休みは…マウイ島!
VELTRAさん、またお世話になると思います。
今から楽しみです☆
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| Attended as: | Couples |
| Posted on: | 2016/08/31 |
Reviewed by: K.M
I participated for the first time with my mother, husband, and eldest daughter. Hawaii Island is not just about Kilauea! It was a series of moving experiences. Thank you very much.
母と夫 長女と四人で初めて参加しました。
ハワイ島はキラウエアだけではないのですね!
感動の連続でした。ありがとうございました。
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| Attended as: | Families |
| Posted on: | 2016/08/27 |
Reviewed by: Emil
Very nice views from the slopes of the Kohala mountain. It was very nice riding through the big open hillsides, and seeing Maui in the distance.
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| Packages: | 1.5 Hour Horse Riding Tour |
| Attended as: | Families with Young Children |
| Posted on: | 2016/08/23 |
| Activity Date: | 2016/07/25 |
Reviewed by: RIKA
This time, we had made a reservation for a family of four, but only one reservation was found. Since it wasn't specified whether the meeting place was the lower lobby or the main lobby, I asked the person at the tour desk, and that’s how I found out. I wonder what would have happened if I hadn’t checked in advance. It was a bit surprising. The optional content was good, so it's a shame. However, I do think that people who are proficient in English will enjoy it more.
今回、四人家族で予約していたのですが、1人分しか予約が入っていませんでした。
待ち合わせ場所がロウアーロビーかメインロビーか書いてなかったので、今回のツアーのデスクの人に聞いてもらったところ、それが判明しました。
事前に確認しなかったらどうなっていたか。
ちょっとびっくりです。
オプショナルの内容は良かったので残念です。
ただ、やはり英語が堪能な人の方がより楽しめると思います。
| Rating: | |
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| Packages: | ワイコロア地区送迎 |
| Attended as: | Families |
| Posted on: | 2016/08/18 |
| Activity Date: | 2016/08/13 |
Reviewed by: くるり
I signed up for the helicopter tour because I wanted to take in the expansive views of the Big Island and see the flowing lava.
During my visit, the lava was at a lower flow rate, so I couldn't see much of it flowing, but I was able to witness the red masses burning through the trees.
Additionally, I could view areas that are difficult to reach by car, such as Hilo and the northern mountainous regions and waterfalls, from the air.
Although it is expensive, it was a satisfying sightseeing flight.
ハワイ島は広いので、空からぐるっと眺めたいのと、流れている溶岩が見たくて申し込みました。
溶岩は丁度少な目の時期でしたので、そこまで流れている感じは見ることができませんでしたが
赤い塊が木々を燃やしている様子は見ることができました。
また、ヒロ方面や北部の山岳地帯・滝など
車では行きにくい方も空から眺めることができました。
高額ではありますが、満足できる遊覧飛行でした。
| Rating: | |
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| Attended as: | Couples |
| Posted on: | 2016/08/08 |
| Activity Date: | 2013/10/18 |
Reviewed by: なおぴーtb
I had a wonderful horseback riding experience with a refreshing view overlooking the coastline of Kohala Coast. I'm not very good at English, but the explanations were slow and clear, so I understood well.
コハラコーストの海岸線まで見渡せる爽快な景色の中で楽しい乗馬体験記満喫出来ました。私はそれ程英語は得意でないですが、ゆっくり丁寧に説明して頂けるので良く分かりました。
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| Packages: | 1.5時間プラン |
| Attended as: | Couples |
| Posted on: | 2016/08/08 |
| Activity Date: | 2016/08/05 |
Reviewed by: K.L.M.
My entire family had a blast zip lining through the tree canopies! Chris and Cassie were our guides and they were hospitable, informative and patient. It was our first time zip lining in such an environment-hundreds of feet in the air and we felt completely comfortable and confident in their hands. They provided us with water and snacks midway and at the conclusion of our adventure, including freshly picked bananas! They shared knowledge about the vegetation and geographical landmarks, as well as, insight into local eateries! Not only did we enjoy the various zip lines, but there were also suspension bridges and a final rappel to the ground. You also get to ride in a really cool armory jeep of some sort as you travel to and from the excursion. It surpassed our expectations and we were so glad to have chosen that adventure during our travels on The Big Island.
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| Packages: | Standard Package: Treetop Canopy Zipline Adventure |
| Attended as: | Families |
| Posted on: | 2016/07/26 |
| Activity Date: | 2016/07/21 |
Reviewed by: BeePos
The horses were really well trained, no skill was required to ride them. We had a couple of chances to canter, but due to the different skill levels of the riders, we only cantered for only a couple of minutes total. One lady lost her cellphone during the canter and we all had to stop while the guides looked for it in the tall grass. They weren't able to find it and we lost some time and further opportunities to canter. The views from our trail were amazing, and it was a great way to spend a morning. If we could've split up according to skill level so who wanted to go faster could, as there were 3 guides to about 6-8 riders, then I would've given it 5 stars.
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| Packages: | 2.5 Hour Horse Riding Tour |
| Attended as: | Families |
| Posted on: | 2016/07/25 |
| Activity Date: | 2016/07/14 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you very much for participating in the tour. We are also pleased to hear that you enjoyed the activities.
Upon checking with the local operating company regarding the situation on the day of the tour, it was confirmed that, as you mentioned, only one reservation was arranged at the time of booking. We sincerely apologize for any anxiety this may have caused due to the oversight in arrangements. Additionally, we apologize for the lack of clarity regarding the pickup location details, which may have caused you inconvenience.
We take your feedback seriously and, together with the operating company, will strive to improve our services in the future.
Thank you very much for your valuable feedback despite your busy schedule.
VELTRA Customer Support Team
この度はツアーにご参加いただき誠にありがとうございます。
また、アクティビティ内容につきましてはお楽しみいただけたようで嬉しく思います。
現地催行会社に当日の状況を確認しましたところ、仰る通り、ご予約時には1名しか手配されておりませんでした。
手配不備により不安なお気持ちにさせてしまいましたこと、お詫び申し上げます。
また、ピックアップ場所の詳細につきましても、内容が明確でなく、お手数をお掛けして申し訳ございません。
お客様からのお言葉を真摯に受け止め、催行会社共々、今後さらなるサービス向上に努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム