Big Island
Very enjoyable. Would recommend this cruise to couples. Staff are friendly.
I had a wonderful experience! Although it was a full moon, making it a bit difficult to observe the stars, I was more than satisfied. Thank you!
とても素敵な体験が出来ました!
満月だった為、星は少し観察しずらかったとのことですが。十二分に満足出来ました。
ありがとうございます。
This experience is certainly off the beaten pack and is an amazing way to explore the nearly inaccessible Waipio Valley.
We met at the meeting point and we were driven down into the valley down one of the gnarliest roads I've ever been on in a 4x4 to the stables.
We were introduced to our horses and led on a serene trek through the valley. We went through rivers and around small holdings that are dotted around the valley. We marvelled, from a distance, at incredible waterfalls as we trekked through paths with fields on one side and jungle on the other. It was awesome.
Our guide was great and it's something we'll both always remember. We're not riders but we're extremely well looked after.
It was great. Thank you!!
Four years ago, I participated in the same 2.5-hour course. At that time, I expressed my hope for improvement due to the significantly reduced riding time. Believing that improvements had been made, I joined this time, and we departed around 9:15 and had riding time until just after 10:40. I think it's quite terrible to pay for a 2.5-hour course and receive a tour that doesn't even meet the 1.5-hour duration. The gate to the tour meeting place was also chained, and I was told to open it myself.
4年前にも同じ2.5時間コースに参加しました。その際にも大幅に乗馬時間が短縮されたことに改善希望を感想としてお伝えしました。改善されたことを信じて参加した今回は、9時15分頃から出発して10時40分過ぎまでの乗馬時間でした。2.5時間コースの料金を払い、1.5時間コースに満たないツアーとは、あまりにひどいと思います。ツアー集合場所へのゲートもチェーンがしてあり、自分で開けるようにと言われる始末。
Thank you very much for participating in the tour.
However, we sincerely apologize that the tour did not proceed as scheduled.
We confirmed the details of the tour with the operating company. Due to inclement weather on the day of the tour, the 2.5-hour plan could not be completed for the safety of our customers.
We understand that it must have been disappointing to have the tour content shortened, especially since you were looking forward to it. We also deeply apologize for the lack of proper explanation from the operating company. As mentioned in a separate email, we were unable to provide the tour content you signed up for, so we have processed a partial refund of the tour fee for you to confirm. Additionally, please be aware that the gate at the meeting point is always kept closed with a chain to prevent livestock from getting out.
We take your feedback seriously and will strive to improve our services in the future.
Thank you very much for your valuable feedback despite your busy schedule.
VELTRA Customer Support Team
この度はツアーにご参加いただき誠にありがとうございます。
しかしながら、予定通りツアーが催行されませんでしたこと深くお詫び申し上げます。
ツアー当日の内容を催行会社に確認いたしました。当日は悪天候のため、お客様の安全を考慮し2.5時間プランのコースが周りきれなかったとのことです。
悪天候のためとはいえ、せっかく楽しみにされていたツアー内容が短縮され残念なお気持ちだったかと存じます。また、催行会社よりきちんとした説明がございませんでしたこと深くお詫び申し上げます。別途メールでもご連絡させていただきましたが、お申込みいただいたツアー内容の提供ができませんでしたため、ツアー代金の一部をご返金させていただきましたのでご確認ください。なお、集合場所のゲートについてですが、家畜が外に出ないよう常にゲートはチェーンで閉めておりますことご了承ください。
お客様からのお言葉を真摯に受け止め、今後さらなるサービス向上に努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム
We participated as a couple. Most of the tour participants were American, so there was a bit of an away feeling, but one of the participants kindly spoke to us in slow, clear English since we didn't understand much.
We encountered many dolphins, and snorkeling was fun. But above all, the high-speed boat was thrilling! However, after snorkeling, the wind was quite strong and cold, so a jacket is necessary!
夫婦で参加。ツアー参加者はアメリカ人ばかりでアウェイ感はありましたが、参加者の一人が英語がわからない私たちに、ゆっくりと分かりやすい英語で話しかけてくれて助かりました。
イルカにも沢山出会えましたし、シュノーケルも楽しかったです。
でも、何といっても高速ボートがスリル満点‼
ただ、シュノーケルの後は風がかなり当たって寒いので、上着は必要です‼
The crews are very patient, sweet and helpful. It was a fun trip allthough a lot harder than we (two sisters) expected. They ended up towing us because we were behind everyone.
The best part was eating awesome pineapples and feeding the skins to the fish. The deep blue ocean is really beautiful, absolutely worth it.
Took our family on this excursion and had a great time. Kevin was very knowledgeable about the area and gave great directions for sea kayaking. Our family likes the water but we had never sea kayaked before. The sea cave was my favorite and the kids loved the snorkeling. The optional cliff jump was a blast for me (43) and Kevin gave great directions to keep feet together, arms at side, and stay vertical. Kids may have a hard time following the directions as instinct is to flail arms when falling and if they do then it will be unpleasant when they hit the water. The snacks Kevin brought were refreshing after our adventure. We had a great time and would do it again.
I booked this tour because it comes with a Japanese guide. I forgot that I needed to contact them after arriving in Hawaii, and on the day of the tour, I hurriedly made a phone call, but there were no issues.
The participants were half Japanese and half foreigners. The guide was a friendly American woman in her twenties who spoke a little Japanese. The atmosphere on the boat was pleasant throughout.
About 30 minutes after departure, we arrived at the spot. We floated a buoy that looked like a glowing surfboard in the sea and waited for the manta rays to come. Once we confirmed that the manta rays were approaching, we all got into the water, held onto the buoy, and looked at the manta rays with our faces in the water. The manta rays swirled around, coming close to the light and then moving away, repeating this several times, and they came quite close, which was thrilling. On this day, the manta rays approached our buoy about 7 to 8 times. The night sea was cold, and since we couldn't stay in the water for too long, we were lucky to see them for a bit.
日本人ガイドがつくということで、こちらのツアーを予約しました。ハワイ到着後に連絡を入れなければならないことを忘れており、ツアー当日に慌てて電話をしましたが、問題ありませんでした。
ツアー参加者は日本人と外国人が半々。ガイドは20代くらいのアメリカ人女性でした。日本語は少し話せる程度でしたが、フレンドリーな性格で船上は終始和やかな雰囲気でした。
出港して30分ほどでポイントに到着。光を放つサーフボードのような浮きを海に浮かべ、マンタが寄ってくるのを待ちます。マンタが近づいてきたのを確認し、みんなで水に入り浮きにつかまりながら顔を水につけてマンタを見学。マンタはくるくると旋回しながら光に近づいては離れ、を繰り返しますが、かなり近くまでやってくるので迫力満点。この日は7~8回マンタが私たちの浮きに近づいてきました。夜の海は水が冷たく体が冷えるのであまり長く水中にいられないため、少ししか見られないこともあるようですので、私たちはラッキーでした。
ALOHA! Yukikuo,
Thank you for participating in Manta University this time. The fact that the manta rays came close to you multiple times means they were welcoming you as well!!
Please join us again when you come to Hawaii. All of our staff are looking forward to it from the bottom of our hearts!
MAHALO!
Dolphin Office
ALOHA ! yukikuoさま
この度はマンタ大学へのご参加ありがとうございました。
何度もマンタが近くによってきてくれたということは、マンタも歓迎してくれていたのでしょう!!
またハワイへお越しの際はぜひご参加くださいませ。
スタッフ一同心よりお待ちしております!
MAHALO !
イルカオフィス
I was worried about the weather, but by the time we took off, it was partly sunny and cloudy. The first orientation was in fast-paced English, which made it difficult to keep up, but I managed to understand the main points. We progressed along the coastline through clouds and occasionally fog. I was surprised and excited to see lava peeking through cracks in the rocks. From the crater, I could see the lava glowing red, and there was steam as well. The pilot made several turns to give us a better view. I understood the English fairly well. I’m not sure if it would have been better if the weather had been nice, but it seemed that the tour was canceled in the morning due to bad weather, so it was lucky for those of us who had reservations. It was a four-seater helicopter, but it was nice that there were only three of us from the family. Another helicopter had two couples, and it seemed a bit cramped. However, before boarding, there was a feeling of being strangers, but after we landed, we exchanged firm handshakes, which felt like a connection among those who shared the same experience.
お天気が心配でしたが、飛び立つ頃には晴れと曇り。最初のオリエンテ―ションは、早口の英語で、ついていくのが難しかったですが、要領だけは何とかわかりました。曇りと、時々霧?の中を海岸線に沿って進みました。ところどころに岩の割れ目から見える、溶岩にびっくりと興奮。火口からは溶岩が赤く燃えているのが分かり蒸気もあり、、良く見えるようにと、何度もパイロットが旋回してくれました。英語もまあまあわかりました。天気がよかったら、もっと良かったのかはわかりませんが、午前中は、天候が悪くツアー自体がキャンセルだったようなので、予約しているものにとっては、ラッキーでした。四人乗りのヘリでしたが、家族三人だけだったのも良かったです。もう一台は二組のカップルが乗っていたのですが、狭かったようです。でも乗り込む前は、他人のような雰囲気だったのに、降りてきたら硬い握手をしていたので、同じ体験したもの同士のつながりのようなものも感じました。
We had an awesome time with captain JC and Kevin. I went on dolfin discovery the day before and didn't even see the dolfin and captain JC found for us a shark, 3x dolfin and bring us to a place where the turtles are. In one word AWESOME, mahalo and aloha from the Netherlands
I had an awesome expierence with the Manta Ray swim in front of our hotel.
Aloha, thank you for taking the time to review your trip. We are so happy to know you enjoyed it. Mahalo!
It was a reservation for the day we arrived on the Big Island. Most of the guests were foreigners, and there were a lot of people in line. The weather wasn't great, and they were handing out simple ponchos while we waited. My wife's poncho seemed to be a bit defective, and she struggled to put it on, but several foreigners in line helped her, and she finally managed to wear it. It was a fun memory. As for the show, it started to rain heavily around the time we were having dinner, and the drinks became watered down, so due to the fatigue from the flight, we ended up leaving before the show started. What a shame! However, it seemed that the foreigners were enjoying themselves despite the rain.
ハワイ島に到着した日の予約でした。お客さんはほとんど外国の人で、大勢の人が並んでいました。天気が良くなくて 並んでいる時に簡易ポンチョが配られていました。家内のポンチョはちょっと不良品だったようで 着るのに苦労していると 周りに並んでいた外国の方が 何人も手伝ってくれてやっと着用できました。楽しい思い出です。 肝心のショーの方は、食事をとってきた頃から雨が激しくなりドリンクも水っぽくなってしまったので 飛行機の疲れもあってショーが始まったころに退席してしまいました。残念!! 外国の方は雨もなんのその 皆さん楽しまれていたようです。
I encountered dolphins!! The guide was very kind and gave us many opportunities to swim with the dolphins, so we swam a lot!! I was very excited when a dolphin came right by my feet. It became a wonderful memory!!
イルカに出会えました!!ガイドの方もとっても親切でした。何回もイルカと泳ぐチャンスをくれてたくさん泳げました!!足元にイルカが来たときはとても興奮しました。良い思い出になりました!!
I participated at the end of April with a total of six people: my family of four, plus my father and mother.
The one-hour boat ride to our destination was pleasant and enjoyable. Drinks and snacks were provided, and we could help ourselves. The staff were very cheerful and kind, efficiently preparing snorkels and fins in sizes that suited everyone.
Upon arriving at the bay with the Captain Cook monument, it was finally time for snorkeling. I was worried about whether my six-year-old daughter and my 66-year-old father would be able to participate, but there were plenty of floaties and body wraps available, so we could enjoy it with peace of mind. The water was a bit cold, but it was great to see so many colorful fish.
On the return trip, we encountered a pod of dolphins. Dolphins gathered from all around, swimming alongside the boat and jumping around us. We were able to see their cute appearances and behaviors for about 20 minutes, which was very moving.
I created many wonderful memories. Next time I visit the Big Island, I definitely want to join the Fair Wind snorkeling tour again. Thank you very much.
私は4月末に、家族四人&私の父と母、の合計6人で参加しました。
目的地に着くまでの一時間程、船の旅も気持ちよく楽しいものでした。ドリンクやスナックが用意されていて、自由に取りに行く形でした。
スタッフの方々もとても明るく親切で、それぞれにあったサイズのシュノーケル、フィンも手際よく用意してくれました。
キャプテンクックの記念碑がある湾に到着し、いよいよシュノーケルです。
娘は6歳、私の父は66歳だったので出来るか心配していましたが、浮き輪や体に巻き付ける浮具がたくさん用意されていたので、安心して楽しめました。海は少し冷たかったですが、カラフルな魚がたくさん見れて良かったです。
帰りの船ではイルカの群れに遭遇しました。あちこちからイルカがたくさん集まってきて、船と並んで泳いだり、周りでジャンプしたり、、
20分ほどイルカの可愛い姿や仕草が見れて、
とっても感動しました。
本当に素敵な思い出がたくさんできました。
次回、ハワイ島に行くときは必ずまたフェアウィンド号のシュノーケルツアーに参加したいと思います。ありがとうございました。
This was one of our favorite adventures during our time in hawaii! Our guides were awesome and we loved getting to see the beauty of the Waipio Valley while riding horses! Highly recommend this for anyone who loves the outdoors and loves a good adventure!!
Great day, great crew. Extremely safety conscious company. We had a rough ride a fair way so it was good to feel in safe hands. Saw many dolphins and a few turtles too.
We travelled from Australia with our friends and took a helicopter tour of the volcano. The trip was amazing !! The pilot was informative and very knowledgeable. He had some great jokes and made us feel very safe. I would really recommend this trip to anyone.
Aloha Marg, Thank you for making the long trip out to visit Hawaii! So great to hear that you had such a memorable experience. Great selfie by the way!
The ride was amazing. Very smooth and some excellent views of lava. Joyce, my pilot was very informative. I highly recommend this! Door off was really worth it!
The Japanese female tour guide was bright, kind, and provided clear and efficient explanations and support, making it enjoyable. Watching the manta rays eat plankton was thrilling, a mix of a little scary and fun. I'm glad I participated. There were about 20 participants, which felt a bit crowded.
日本人女性のツアーガイドさんが、明るく、優しく、無駄のない、説明やフォローをしてくれ、楽しめました。
マンタがプランクトンを食べる様子は、迫力満点で、ちょっと怖いのと楽しいのが混ざった感じでした。参加して良かったです。
参加者が20人で、ちょっと多かったです。
ALOHA!! Thank you for participating in Manta University! Our boat has a maximum capacity of 20 people, so it was fully booked on that day. We hope you enjoyed yourselves even with so many participants. We look forward to your next visit, MAHALO!!
ALOHA!! この度はマンタ大学にご参加いただきありがとうございました! 弊社の船の最大許容人数が20人となりますので、当日は満席だったのですね。 参加者がたくさんいらっしゃる中でもお楽しみいただけたのでしたら幸いです。 またのお越しをお待ちしております、MAHALO!!
Low clouds, poor visability, the tours we have taken in Maui and Honolulu were much better there se szw more waterfalls and coast line
I joined hoping to see dolphins up close, but I was surprised at how much closer they came than I expected! It felt like the dolphins were playing with me. I had a great time!
イルカが近くで見れたら良いな~ぐらいに思って参加しましたが
思ったより随分と近くに寄ってきてビックリ!
イルカさんに遊んでもらった印象です。
とても楽しかったです!
The meeting point and ending point are local, and since the guide speaks only English, it's necessary to have a rental car and understand some English. They teach you how to ride the horse slowly and clearly, so as long as you can catch everyday conversation, you should be fine.
The guides for this trip were two local women. Besides the two of us, the party included a couple and their family from the mainland, making a total of nine people, creating a friendly atmosphere.
Along the way, they taught us about various wild fruits (such as mangoes, papayas, noni, avocados, bananas, etc.), we encountered wild horses, and we visited a waterfall that can only be seen by going down into the canyon, making it a satisfying tour.
There was also a tour that went down to the canyon by car, but I recommend horseback riding as it allows you to go deeper by crossing the river and navigating through narrow paths!
This time, I chose this option because I wanted to stroll around the nearby towns of Honokaa and Waimea before and after the tour, but if you simply want to enjoy horseback riding in the canyon, I think it's better to choose a tour with a Japanese guide and transportation included.
現地集合、現地解散、英語のみのガイドなので、レンタカーとある程度の英語が分かることか必要です。馬の乗り方とかはゆっくり分かりやすく教えてくれるので、日常会話が聞き取れれば大丈夫かと。
今回ガイドしてくれたのは現地の女性二人。パーティーのメンバーは我々2人以外に本土から来た夫婦と家族の総勢9人で、和気あいあいとした雰囲気です。
途中自生している果物を色々と(マンゴー、パパイヤ、ノニ、アボガド、バナナなどなど)教えてくれたり、野生の馬に出会ったり、渓谷を下まで降りないと見られない滝を見に行ったりと満足のツアーでした。
車で渓谷の下に下りるツアーもありましたが、馬の方が川を遡ったり、細いところを入っていったりとより奥まで行けるのでオススメです!
今回はツアーの前後で周辺のホノカアやワイメアの町もブラブラしたかったので、こちらを選びましたが、単純に渓谷の乗馬だけを楽しみたい場合は、日本語ガイド、送迎付のツアーを選んだ方がいいと思います。
We had a total of 8 in our group, and did this tour on 5/9/17. The guides were very helpful and did a god job in making you feel comfortable on the lines especially for us first timers. The views were undescribable. Make sure to really just enjoy the ride and not fuss too much with your camera or phone because you will miss all the beautiful scenery. It can take away from the experience. You get to see a lot of banana trees and even try some right off the tree. It was by far one of the best things we did while visiting. A must do activity!
Me and my family attended this activity on 5/12/17 and it was everything and more! There was a total of 8 of us in my family that went. The boat was huge and there was not a lot of people so there was plenty of room to sit and wander. The crew was friendly and very informational! They answered all questions and did a good instructional of what to expect and what not to do. Once in the water they were so helpful especially for those snorkeling for the first time. They helped you every step of the way to make sure you were having the best time possible. They eased you and helped to calm your nerves. We saw three manta's during our time and it was amazing! A must do event that no one can miss. Once we were back on the boat there were a total of five manta's swimming around almost pleading us to come back in the water! Two of us got sea sick over the side of the boat and the crew was super nice about it and just said that we were feeding the fish! Hahahaha. I would highly recommend this snorkel swim and specifically with the Hula Kai. It seemed to be the better of what I could see once out on the bay. I can not thank the crew enough for such a wonderful experience for our family! Job well done!
I went to Hawaii Island for this purpose. The breathtaking sunset and starry sky exceeded my expectations, and I wanted to stay there forever. I thought I would be able to see the starry sky at the summit based on the tour overview, but it seems there are regulations for this mountain, and we had to go a little lower, not just for this tour. However, it was said that going a bit lower is better, and the guide shared various stories, which was really nice.
What was also great was that the guide was very knowledgeable about cameras! They took pictures with the camera we brought and taught us tips on how to take beautiful photos. The sunset and starry sky were truly beautiful, and it became the best memory of my trip!
これが目的でハワイ島に行きました。
想像を大きく上回る絶景のサンセット、星空でいつまでもいたかったです。
ツアー概要を見て山頂で星空を見れると思っていましたが、この山での規定があるそうで、ここのツアーに限らず少し下ります。
でも、少し下った方がいいそうで他にも色々なお話をしてくれてとてもよかったです。
そしてとてもよかったのが、ガイドさんがカメラにかなり詳しいこと!自分達が持っていったカメラでも撮ってくれたり、綺麗にとるコツを教えてくれます。
本当にきれいなサンセットと星空で、旅行で一番の思い出になりました!
Swimming with Manta Rays has been on my bucket list for a very long time. Seeing these beautiful creatures swimming next to you was absolutely unreal! As you can only spot Manta Rays at night we went for a short boat trip first where we watched the sunset, enjoyed the weather and had a few drinks. Our captain was a great guy who showed us something I couldn’t believe existed – a green flash right before the sun disappears below the horizon – thought it was a myth! Crew did everything they could to make us feel comfortable and to enhance our experience throughout the entire trip. Manta Rays were swimming right next to us and I managed to get a perfect footage on my GoPro camera which I am going to use for my video. This experience is a must do if you are visiting Big Island – this was definitely a highlight of my trip to Hawaii!
Mahalos for the wonderful review. Hope you all have a great vacation in HI
I was glad to be able to see wild dolphins up close. The briefing before meeting the dolphins was thorough and left a good impression. Thank you to all the guides.
間近で野生のイルカをみることができて良かったです。イルカに会う前のレクチャーも丁寧で好感でした。ガイドのみなさんありがとうございました。
the Luau was everything that I would have expected and much, much more. Excellent dining and show. I would recommend this to anyone. I would attend again the next time I visit the Big Island.
It's been over 20 years since I started visiting the Big Island, but I've always hesitated to join the Mauna Kea summit tour. This is because the experience can be greatly affected by the weather! This time, I could only participate on May 3rd, so I made a reservation with a feeling of leaving it to luck! The result was a huge success! On the way, the conditions at the Onizuka Center were heavy clouds and light rain, but as we got closer to the summit, it turned into clear skies! The sunset view from the summit was truly breathtaking! The stargazing afterward was also wonderful! The tour guides were knowledgeable and provided fun explanations, so I was able to enjoy the experience without getting bored. Thank you very much!
ハワイ島へ訪れるようになって20年以上経っているのに、マウナケア山頂ツアーへはいつも二の足を踏んでいました。それは、感動のバロメーターが天候に大きく左右されるからです!今回日程的に参加できるのは5月3日のみというコトで、運を天に任せる気持ちで予約を入れました!結果は大正解!途中、オニヅカセンターでは重い雲&小雨のコンディションでしたが、山頂に近づくにつれてピーカンに!山頂から見るサンセットは、それはそれは感動でした!その後の星空観測もとても素敵でした!ツアーガイドの方々も博識で、楽しくいろいろ説明をして下さるので、飽きることなく楽しめました。ありがとうございました!
Despite not being confident in swimming, I participated on the day of arrival. Thanks to the extensive support, I was able to see many impressive manta rays without feeling scared. The sunset on the way there was beautiful. I felt a bit chilly, so don't forget to bring warm clothing.
泳ぎに自信がないくせに
到着日に参加しました。
手厚いサポートがあったため
怖い思いをせず、迫力のマンタを
たくさん見ることができました。
行きの夕日も綺麗でした。
少し肌寒い思いをしたので、
防寒着を忘れずに。
ALOHA!
Thank you for participating in Manta University. We are striving to provide a tour that everyone can enjoy, so we are very pleased to hear that you had a great time even if you are not confident in swimming! Please do join us again when you come to Hawaii! All of our staff are looking forward to welcoming you!
MAHALO!
Dolphin Office
ALOHA ! まんたんさま
この度はマンタ大学へのご参加ありがとうございました。
皆様にお楽しみ頂けるツアーを目指しておりますので、泳ぎが苦手でもお楽しみいただけたというご感想大変嬉しく思います!
また、ハワイへお越し際はぜひご参加くださいませ!
スタッフ一同心よりお待ちしております!
MAHALO!
イルカオフィス