Reviewed by: misa
I can't give even one star.
As soon as I arrived at the meeting point after 6 PM, I was told, "We haven't coordinated properly in advance, and we can't arrange the boat. We either need to delay the start to 8:30 PM or reschedule for another day." I ended up waiting for two hours and agreed to push it to 8:30 PM. I killed time at the beach, and when I returned to the meeting point around 8:00 PM, I was told, "We can't set sail due to maintenance issues." (However, there were many boats at the port, but none had their lights on, and I suspect they weren't even preparing to set sail.)
I was told I would receive a refund for the tour fee and a free participation in the next tour. This is unacceptable. It's the worst. According to the guide, "This shouldn't happen, but it occasionally does."
Considering what I had to give up and compromise to participate in the manta tour, and how everything was ruined due to the cancellation, a refund of just the tour fee is not enough. Who would want to spend time and money to come back to the Big Island and book a tour with a company that treated them this way? 1) It's not guaranteed that I can come to the Big Island multiple times in my life. 2) Even if I do come, I don't know if the manta tour will still be available. 3) I also don't know if the tour company (Dolphin University) will still be around in a few years. If the system changes, how will they manage the "people who get to go for free"?
I consulted with the emergency contact for the night, but I decided to skip the manta tour during my stay in Hawaii. I am not satisfied with this response, so I expressed my desire to have the facts confirmed and shared within the tour company and to discuss the response with someone in a higher position, but I received no follow-up, and only the tour fee was refunded via Veltra.
If the reason was natural, like not encountering mantas or being unable to set sail due to a hurricane, I would be disappointed but understand. However, this time it was completely a human error. I think the response was lacking in consideration. My excitement was completely ruined. I was very sad.
星1つもつけれません。
18時過ぎに集合場所に着いた途端、「事前にちゃんと連携が取れておらず船の手配が出来ていない。20:30開始に遅らせるか、別日にずらさせてほしい」と言われ2時間待って20:30にずらすことに。ビーチで時間を潰し20:00過ぎに再び集合場所に戻ると「船のメンテナンスの都合で出航できない」と。(ただ、港にはたくさん船がありましたが、どれも電気はついておらず、出航の準備すらしていないのではないかと疑っています)
ツアー代金の返金と次回ツアー参加無料と言われました。折り合いがつかない。最悪。ガイドさん曰く「よくあっちゃいけないけど、たまにあるんです」とのこと。
マンタツアーに参加する為に諦めたもの妥協したもの、不催行のせいで台無しになったものを考えるとツアー代金のみの返金では足りない。それにこんな仕打ちをされたツアー会社に誰がもう一度、時間とお金をかけてハワイ島に来てツアーを申し込むでしょうか。①人生のうち何度もハワイ島に来れるとは限らない②来たとしてもマンタツアーが存続してるか分からない③そもそもツアー会社(イルカ大学)自体も数年後に存続してるか不明。体制が変わったりした際、どのように「無料にしてあげる人」を管理するのでしょうか。
夜間緊急連絡先とも相談しましたが、今回ハワイにいる期間でのマンタツアーは見送ることに。この対応には納得していないので、ツアー会社内で事実経緯確認、共有してもらった上で、対応について上席の人と話したいと伝えましたが、何も音沙汰無く、ツアー代金のみveltra経由で返金されました。
海に出たけどマンタに出会えなかった、ハリケーンが来ていて出航出来なかった等、自然が理由なら残念ですが仕方ありません。ただ、今回は完全に人的ミス。対応に配慮が足りないと思う。楽しみにしていた気持ちが台無し。とても悲しかったです。
| Rating: | |
|---|---|
| Attended as: | Friends |
| Posted on: | 2019/08/05 |
Reviewed by: Randi
My husband and I moved to Kailua-Kona last year and are still in discovery mode, so we were happy to play tourist for a day to join this tour. Although the rides were long (it is a big island), the stops were all interesting and worthwhile, the other guests were friendly and engaged, and - notwithstanding all of our pre-move diligence and studying - we learned a ton from our fabulous tour guide, Kent. Kent was extremely knowledgeable, enthusiastic, engaged, warm, and courteous - we thoroughly appreciated the positive impact he had on the day's adventures.
| Rating: | |
|---|---|
| Packages: | Elite Volcano Hike from Kona Hotels |
| Attended as: | Couples |
| Posted on: | 2019/08/04 |
| Activity Date: | 2019/07/27 |
Reviewed by: たろう
As a beginner, I had some anxiety about riding, but since three assistants accompanied us, I was able to ride without any issues after just learning the commands for right, left, and stop before mounting. I think it's a course that beginners can enjoy thoroughly. Although it was a tour in the rain, I had a great time. As mentioned in the comments, the helmet and raincoat had a bit of a sweaty smell, so I wore my own hat under the helmet!
初心者で、馬に乗るのに若干の不安がありましたが、
私たちの時は3人のアシスタントが同行してくれたので、騎乗前に、右、左、止まる、の動作だけ教えてもらっただけで問題なく乗れました。
初心者は十分楽しめるコースだと思います。
雨の中のツアーとなりましたが、楽しめました。
コメントに書いてある通り、ヘルメットとレインコートは多少汗臭かかったので、自分の帽子の上からヘルメットかぶりました!
| Rating: | |
|---|---|
| Attended as: | Friends |
| Posted on: | 2019/08/03 |
| Activity Date: | 2019/07/31 |
Reviewed by: hawaiilove
During my first Segway experience, I was initially nervous and scared, but the attentive support from the staff eased my worries, and I had a fun 90 minutes.
初めてのセグウェイ体験で最初は緊張しビビってましたが、スタッフの方のきめ細かい応対で不安も薄れ楽しい90分でした。
| Rating: | |
|---|---|
| Packages: | 歴史散策ツアー(1.5時間) |
| Attended as: | Couples |
| Posted on: | 2019/08/03 |
| Activity Date: | 2019/07/31 |
Reviewed by: ヒロ。
The wave conditions were checked in advance, and the time was changed to an earlier slot, but the waves were calm and it was fantastic. It was my first time kayaking in the ocean, so my body was sore afterward, but snorkeling in the sea was amazing. Sunscreen is absolutely necessary. Even with it on, I got quite sunburned.
事前に波の状態をみて早めの時間変更となったが波も穏やかで最高でした。海でのカヤックは初めてだったので後日体が痛くなりましたが、シュノーケルでの海は最高でした。日焼け止めは絶対に必要です。塗ってもかなり焼けました。
| Rating: | |
|---|---|
| Packages: | 海中洞窟探検付き!午前プラン |
| Attended as: | Families |
| Posted on: | 2019/08/03 |
| Activity Date: | 2019/07/31 |
Reviewed by: 新婚旅行
The instructors were all Japanese, which made it very friendly and enjoyable! I also saw dolphins, and I was very satisfied.
インストラクターの方々が日本人ばかりで親しみやすくとても良かったです!イルカも見えたし大満足でした。
| Rating: | |
|---|---|
| Packages: | 送迎付きプラン |
| Attended as: | Couples |
| Posted on: | 2019/07/31 |
| Activity Date: | 2019/07/28 |
Reviewed by: ももんが
As other reviews have mentioned, the helmet was very smelly (surprised).
The guide only speaks English, but he was friendly and attentive to everyone, helping us when we were in trouble, so the kids were able to enjoy horseback riding without anxiety.
You can bring a water bottle, as it can fit in the saddlebag for the horse, but there wasn't really time to drink, haha.
I had a wonderful experience.
I recommend it.
他の方の口コミ投稿通り、ヘルメットはとても臭かった(驚)
ガイドさんは英語しか話せませんが、フレンドリーで
みんなの様子をよく見ていてくれて困っていると助けてくれるので
子供も不安なく楽しく乗馬できていました。
お水のペットボトルなどは馬にかけるサドルバッグに入れられることができるので持っていくことは可能です。が、飲む余裕はなかったです笑
素晴らしい体験をすることができました。
おすすめです。
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2019/07/30 |
| Activity Date: | 2019/07/24 |
Reviewed by: 茶々ジジ
Before it started, there was a lecture about marine life. The instructor explained in simple English, but since my second grader and kindergartener weren't very familiar with English, they seemed quite confused. I think it would have been better if the explanation was given at a slower pace, perhaps with a picture book or something to show. We managed to get through that time, and then it was off to the Dolphin Lagoon. The dolphins were really smart and interacted in various ways. We could touch their bellies, faces, pectoral fins, and tails, and the photographer was ready to capture each child's best shot. We enjoyed it for over 20 minutes, and the kids were very satisfied. We were also able to freely take videos and photos, and of course, we could purchase the snapshots and image data taken by the staff. I thought it was great that the program was designed specifically for the kids, focusing on their perspective. Both of my children agreed that the most fun part of our trip to the Big Island was the Dolphin Quest! We truly had a wonderful time.
始まる前に、海に生物についてレクチャーがあります。簡単な英語でインストラクターさんが説明している様子でしたが、英語にそれほどなじめていない小2と年長なので、けっこうポカンとしていました。もう少しゆっくりとした口調で、絵本とか何か見せながらの説明であれば、なお良かったと思います。なんとか、その時間をやり過ごし、いざドルフィンラグーンへ。いろいろなふれあいのパターンをしてくれて本当にお利口なイルカでした。お腹や顔、胸ヒレ、尾ビレとタッチができ、それぞれの子供のベストショットを狙って、カメラマンもスタンバイ。20分以上、十分に楽しむことができ、子供たちも大満足でした。その様子は、ビデオやカメラで自由に撮ることもできましたし、もちろん撮ってもらったスナップ写真や画像データの購入もできました。子供たちだけのグループで、子供目線でのプログラムが良かったと思います。二人の「ハワイ島旅行で1番の楽しかったこと♪」が「ドルフィン・クエスト♪」で一致!本当に素敵な時間を過ごすことができました。
| Rating: | |
|---|---|
| Packages: | イルカに触る!キッズクエスト<浅瀬/20分> |
| Attended as: | Families |
| Posted on: | 2019/07/29 |
| Activity Date: | 2019/07/21 |
Reviewed by: toshi
I chose the King Kamehameha Hotel because I wanted to see the show.
We were supposed to gather at 5:30, but by 5:00, there was a long line at the meeting place.
We sit in the order we lined up for the seats in the show venue.
We go to the grassy area to get dinner and drinks in order.
The venue is very close to the ocean, near the home of King Kamehameha. The breeze was refreshing.
◎本ショーを見学したくて、キングカメハメハホテルを選択しました。
◎五時半集合でしたが、5時には集合場所が、長蛇の列でした。
◎並んだ順番に、基本 ショー会場の席に座ります。
◎芝生エリアに、夕食と飲み物を、順番にとりに行きます。
◎会場は海が直ぐ近くで、カメハメハ王の家の近く。風が清々しかったです。
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2019/07/28 |
| Activity Date: | 2019/07/02 |
Reviewed by: わたりん
Staying at Royal Kona was very convenient. I lined up early after reading the reviews and was able to get a spot relatively close to the front. As it started, the sunset was beautiful, and I was captivated by the stunning view. The meal was served in a way where we went to get it in order of seating, so it wasn't too crowded. The taste was good as well. The song "Number One Day of Christmas" was amusing and stuck in my head, and my family and I found ourselves humming it.
ロイヤルコナに泊まっていたので、とても便利でした。クチコミを見て早めに並び、わりと前の方で見ることができました。
始まる頃に夕日が沈み、素晴らしい景色にうっとり。
食事は座席順に取りに行く形でしたのでそれほど混むこともなかったです。
味も良かったですよ。
ナンバーワンデイオブクリスマスの歌が面白くて、耳に残り、家族で口ずさんでました。
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2019/07/27 |
| Activity Date: | 2018/12/21 |
Reviewed by: Charles Wilson
Verry good tour. Our guide was a geologist and provided a lot of information on the formation of the island chain and the volcanic activity and its aftermath.
| Rating: | |
|---|---|
| Packages: | Grand Circle Island & Volcanoes National Park |
| Attended as: | Solo Travelers |
| Posted on: | 2019/07/27 |
| Activity Date: | 2019/07/24 |
Reviewed by: m.k
I was hesitant to join the tour because I'm not a good swimmer, but I'm really glad I participated. I saw a lot of dolphins and experienced emotions I had never felt before. The guide was very supportive, which made me feel safe while swimming. When I later watched the video, I learned that there are many different types of dolphin sounds, which was also enjoyable. I definitely recommend it!
泳ぎが苦手なのでツアーの参加を迷いましたが、参加して本当に良かったです。
イルカを沢山見て経験したことのない感動がありましたし、ガイドさんも親身に居てくださるので安心して泳ぐことが出来ました。
後ほど動画を見返すと、イルカの鳴き声にも沢山の種類があるんだなぁと新たに知ることも楽しいので是非オススメです。
| Rating: | |
|---|---|
| Packages: | GoProレンタル+送迎付きプラン(必ずオプションをお申し込みください) |
| Attended as: | Couples |
| Posted on: | 2019/07/27 |
| Activity Date: | 2019/07/24 |
Reviewed by: Swati
The beauty of big island speaks for itself, and it only gets better with an awesome tour guide! Brett was an exceptional tour guide. He is extremely knowledgeable, loves what he does, and it shows. I had a great time learning so much about the islands and volcanoes from him, and he's a great storyteller too! The black sand beach is beautiful, and the sunset from the volcano house is unforgettable. Probably the highlight of the tour was stargazing at the end. We got lucky with a gorgeous clear sky! There's a lot of driving so just relaxing in the van listening to Brett tell us about the islands while staring out at the scenery made for a great and laid back day. Just what I needed to end my vacation with before getting back to school. Thanks for teaching me so much! I highly recommend this tour, and will hopefully do it again when I come back with my family!
| Rating: | |
|---|---|
| Attended as: | Friends |
| Posted on: | 2019/07/27 |
Reviewed by: krm
the boat ride to the snorkeling site was really good. saw dolphins and flying fish en route.
the snorkeling itself was good but not great. not a large variety of sea life. the water was very choppy. Crew were good and helpful. Food was really bad.
Aloha krm,
We so appreciate your business! I can't imagine how BBQ cheeseburgers disappointed you this much, but we apologize nonetheless.
In terms of our snorkel site, I personally have never had a bad experience, and wish I could have been your personal guide. If anyone out there reads this review before they come out on a trip with us, just know that any crew member is happy to verbally guide you to some of the best areas to snorkel at our exclusive site.
Finally, sometimes the ocean is choppy. We couldn't run a company like ours if that were a consistent state of our shoreline waters, but it does happen, and is beyond our control. We are always ready with remedies for motion sickness though!
Thank you again for your feedback. We hope that you'll give it another try some day.
| Rating: | |
|---|---|
| Packages: | Deluxe Snorkel & Dolphin Watch Cruise |
| Attended as: | Families with Young Children |
| Posted on: | 2019/07/26 |
| Activity Date: | 2019/07/22 |
Reviewed by: Becky
My husband and I and our two kids did the kayak tour and it was a lot of fun. It was a workout but the tour guides were very helpful and friendly. My kids are 15 and 9 and they both handled it well. We would recommend and probably do it again.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Families with Young Children |
| Posted on: | 2019/07/26 |
| Activity Date: | 2019/07/23 |
Reviewed by: m&G
It was my son's and my first kayaking experience together. The instruction was thorough, and we had a lot of fun. It required more physical strength than I expected, and I gradually fell behind on the way back, but the sense of achievement when we reached the shore was wonderful. It became a great memory. Thank you very much!☆
息子と2人で初めてのカヤック体験でした。
丁寧に教えて頂き、楽しかったです。
思ったより体力必須で、帰りはだんだん追いつけなくなりましたが、岸に着いたときの達成感がまた良かったです。良い思い出になりました。
ありがとうこざいました☆
| Rating: | |
|---|---|
| Packages: | 海中洞窟探検付き!午前プラン |
| Attended as: | Families |
| Posted on: | 2019/07/26 |
| Activity Date: | 2019/07/23 |
Reviewed by: ぬこ。
It was a day with high waves and quite murky water, but the dolphins seemed to be in a good mood, coming close multiple times, allowing us to see them both on the surface and underwater.
Also, the love that our guides, Ray and Daisuke, had for the dolphins was wonderful. They prioritized not making the dolphins uncomfortable, which I believe is a rule we must follow when interacting with wild dolphins.
Since the tour takes place in an area where you can't touch the bottom at all, you'll float in a wetsuit, and Ray and Daisuke provide maximum advice and support. However, to fully enjoy this tour, I think it would be more fun if you try snorkeling in shallow waters or have the guts to dive in without being able to touch the bottom.
Thank you to the dolphins who healed us, to Ray and Daisuke for the opportunity, and to everyone who participated! ✨
波が高く、結構水が濁っていた日でしたが、イルカの機嫌がよかったようで、何回も近くに来てくれてたくさん海面でも海中でも見ることができました。
また、ガイドのレイさんとダイスケさんのイルカに対する愛がとても素敵でした。イルカに嫌な思いをさせないことを最優先にする、それは私たちが野生のイルカと触れ合うにあたって守らなきゃいけないルールだなと思いました。
全く足なんてつかない海域でのツアーになるので、ウェットスーツで浮きますし、レイさんとダイスケさんが最大限のアドバイスとフォローもしてくださりますが、このツアーを楽しみ切るならシュノーケリングは浅瀬で楽しんで経験してみたり、足つかなくてもどんとこーいくらいのガッツがあるとより楽しいツアーになると思います。
癒してくれたイルカとその機会をくれたレイさん、ダイスケさん、一緒に参加した方たち、ありがとうございました✨
| Rating: | |
|---|---|
| Packages: | 送迎付きプラン<1名様申し込み> |
| Attended as: | Solo Travelers |
| Posted on: | 2019/07/25 |
| Activity Date: | 2019/07/14 |
Reviewed by: ぬこ。
The day of the tour had low visibility and was a bit murky, but four manta rays approached us repeatedly, coming so close that they almost touched us, which made for a very satisfying experience. I was worried about whether we would see them since they are wild animals, but it turned out great. The guide was attentive, explaining the manta rays' ecology and checking on us regarding seasickness.
On the way back, similar to the outbound trip, the boat sped back in about 20 minutes, which was a bit chilly. It was reassuring to have two bath towels for drying off and as a windbreaker. I planned to change at a public restroom after the tour, but it was closed, so I couldn't change... I think it's best to prepare to absorb some water with a towel and wear something over it for the ride back.
参加日は、透明度があまり高くなく濁り気味な日でしたが、4枚のマンタが代わる代わる何回も接近して、目の前スレスレやマンタから触れてくるぐらい近くに来てくれたので大満足なツアーになりました。
野生相手なので、会えるかどうかを心配していましたがよかったです。
ガイドの方もマンタの生態の説明から、船酔いなどどうかも色々気にしてくださっていました。
帰りは行きと同様にビュンビュン船を飛ばして20分程度かけて帰ることもあり寒めです。体を拭く用とちょっと風除け用とバスタオル2枚あると安心でした。終わってから公衆トイレで着替えようと思ったら閉まっていて着替えられず…タオルである程度水を吸収させて上から羽織って帰るくらいの準備がいいように思います。
ALOHA! Nuko. Thank you for participating in Manta University this time. It’s such a lucky experience to get so close to wild animals!
We all look forward to your next participation. MAHALO!
Dolphin Office
ALOHA ! ぬこ。様
この度はマンタ大学へのご参加ありがとうございました。
野生の動物にこんなに近くで会えることがとってもラッキーですよね!
またのご参加スタッフ一同心よりお待ちしております。
MAHALO !
イルカオフィス
| Rating: | |
|---|---|
| Packages: | 送迎付きプラン |
| Attended as: | Solo Travelers |
| Posted on: | 2019/07/25 |
| Activity Date: | 2019/07/13 |
Reviewed by: SEN
Two years ago, I was able to encounter manta rays in astonishing numbers, but unfortunately, this time we didn't see many. Additionally, the waves were high, which made my wife feel a bit seasick, which was also disappointing. However, since we are dealing with nature, there's not much we can do about that, and it reaffirmed that our previous experience was wonderful. I thought the staff's hospitality was good, and it would have been nice if we had a bit more luck.
一昨年参加時は驚くほどマンタに遭遇出来ましたが、今回は残念ながら、数は多く見れませんでした。
また、波も高かったので、妻は若干船酔い気味だったのも残念でした。
でも、自然を相手にしているので、この辺りはどうしようもないし、前回が素晴らしい体験だったのだと再確認出来ました。
スタッフの方のホスピタリティは良かったと思いますし、私たちにもう少しラッキーがあれば良かったかな。
Aloha! Sen,
Thank you for participating in Manta University. Since these are wild animals, the number you can see varies each day. It seems you were very lucky during your last visit! We hope you will join us again. All of our staff are looking forward to welcoming you back.
Mahalo!
Dolphin Office
ALOHA ! SEN様
この度はマンタ大学へのご参加ありがとうございました。
野生の動物なので、どれくらい見れるのかは毎日異なります。
前回ご参加頂いた時はとってもラッキーだったようですね!!
ぜひまたご参加くださいませ。スタッフ一同心よりお待ちしております。
MAHALO !
イルカオフィス
| Rating: | |
|---|---|
| Packages: | 送迎なしプラン |
| Attended as: | Families |
| Posted on: | 2019/07/25 |
| Activity Date: | 2019/07/20 |
Reviewed by: sandyc
Our tour guide knew so much about the island - history, weather, plants, animals, local favorite spots for food and fun, beaches, etc. I wish we had reserved the tour earlier in our stay so that we could take advantage of the tips he gave! We had plenty of time at each stop to really experience each of them - Kona coffee, lava tubes, black sand beaches, turtles, volcanoes, waterfalls and more! We had beautiful weather everywhere except Akaka Falls and the driver was equipped with rain jackets for everyone. I highly recommend this tour!
| Rating: | |
|---|---|
| Packages: | Grand Circle Island & Volcanoes National Park |
| Attended as: | Families |
| Posted on: | 2019/07/24 |
| Activity Date: | 2019/07/18 |
Reviewed by: 体験者
I had always been unable to make a reservation for just one person, but I finally got to participate. I was a bit worried since it was only in English, but as long as I understood how to use the rope, it was fine. Even if you don't understand English, you can generally figure things out by watching the guide's movements.
I had previous experience with horseback riding, so it felt familiar. Riding the horse is fun, and there are beautiful views, including entering the river, but it was just a U-turn in a place without anything special before heading back.
It was challenging since it was sudden, but it's also possible to walk there, so I thought I would try walking next time and take it slow.
一人のためなのかいつも予約できなかったが、やっと参加できた。英語のみなので若干心配だったが綱の使い方がわかれば大丈夫。英語がわからなくてもガイドの動かしかたを見ていれば大体分かる。
乗馬自体は別途経験済みだったのでいつも通りだった。馬に乗るのは楽しいしきれいな景色もあり川に入るとかはあるが、特別なものがないところでUターンして戻ってくるだけだった。
急なので大変だが歩いて行くことも可能なので、次回は歩いていってゆっくりしてみようと思った。
| Rating: | |
|---|---|
| Attended as: | Solo Travelers |
| Posted on: | 2019/07/24 |
| Activity Date: | 2019/07/20 |
Reviewed by: The Fesagaiga’s
This was most definitely the highlight of my families trip, the scenery is beyond amazing. Nothing like i have EVER seen before and the horses are absolutely amazing. It was my kids and my husband’s first time riding and the horses were great for them! Actually made them fall in love with horseback riding just like I am! So thank you to the ranch for letting us experience that as a family! I would MOST DEFINITELY recommend doing this on your vacation or even if you live there and looking for something to do!
| Rating: | |
|---|---|
| Packages: | Morning Ride |
| Attended as: | Families |
| Posted on: | 2019/07/23 |
| Activity Date: | 2019/07/20 |
Reviewed by: Ernie
Our party of 7 had an absolutely fantastic adventure on our sea cave kayak and snorkeling trip. Devon, our guide, was really knowledgeable and very fun to be with. He was very helpful and made everyone feel very comfortable and at ease.
We had a great time kayaking (about 30 minutes out and 30 minutes back), swimming, snorkeling, and even jumping off of a cliff. The visit to the sea cave was also very neat.
We feel like we had 4 different excursions between the kayaking, cliff jumping, snorkeling and swimming, and the sea cave.
We would highly recommend this trip. It turned out to be one of the highlights of our 10 days in Kona.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Families |
| Posted on: | 2019/07/22 |
| Activity Date: | 2019/07/17 |
Reviewed by: アッコ
It had been three years since I last saw the night sea, so I was nervous.
As explained on the boat, I was able to float surprisingly easily by holding onto a semicircular ring and resting my legs on a long foam stick. Thanks to that, I could wait for the manta rays while comfortably observing plankton and fish. It was breathtaking to see the manta rays swimming close to my body and spinning around!! If I could wish for anything, it would be to see them in a group.
I borrowed a wetsuit, so I wasn't cold in the water (wearing aqua shoes might have helped too). My husband said he felt cold. Changing back when we returned was easy since I brought a pareo (a square piece of cloth).
I am grateful to the staff for providing an experience that I couldn't have done on my own.
3年ぶりと夜の海だったので、緊張しました。
船上での説明通り、半円形のリングにつかまり発泡スチロールの細長い棒に脚を乗せていたので思いのほか楽に浮いていることができました。お蔭で、プランクトンや、魚を見ながら余裕をもってマンタを待つことができました。
マンタが私の体すれすれに泳いだり、回転する様は感動でした!!
欲を言えば、群れで来てほしかったです。
ウェットスーツを借りたので、水中は寒くなかったです(アクアシューズを履いていたのも良かったかもしれません)。
・・主人は寒いと言っていました。
帰ってきた時の着替えは、パレオ(四角い布)を持ってきたので楽でした。
自分だけではできない体験ができ、スタッフのみな様に感謝いたします。
ALOHA! Akko,
Thank you for participating in the Manta University this time. It was very lucky that the manta ray came so close!
Please join us again when you come to Hawaii. All of our staff are looking forward to welcoming you.
MAHALO!
Dolphin Office
ALOHA ! アッコ様
この度はマンタ大学へのご参加ありがとうございました。
マンタが近くまで来てくれたことは、とってもラッキーでしたね!
またハワイへお越しの際は、ぜひご参加くださいませ。
スタッフ一同心よりお待ちしております。
MAHALO !
イルカオフィス
| Rating: | |
|---|---|
| Packages: | 送迎付きプラン |
| Attended as: | Couples |
| Posted on: | 2019/07/22 |
| Activity Date: | 2019/07/16 |
Reviewed by: Happyretiree
Guides were thorough in instructions so all of us felt confident with our horses. We were helped on and off, which was appreciated. We were given the opportunity to cantor and gallop if we wished. The guides were enthusiastic, knowledgeable, and fun! The green hills and cool breezes were lovely, did not use our jackets although the sun & wind were strong. They recommended a fun place, Fish and Hog, for lunch following the ride. I would recommend this ranch and ride.
| Rating: | |
|---|---|
| Packages: | 2.5 Hour Horse Riding Tour |
| Attended as: | Friends |
| Posted on: | 2019/07/22 |
| Activity Date: | 2019/07/19 |
Reviewed by: Erin
We departed at dusk and were able to enjoy the sunset sinking into the sea from the boat. We also encountered four mantas, making it a very satisfying tour. While we were snorkeling and looking into the sea, the mantas approached us with their mouths open (to eat plankton), passing right in front of us multiple times and even spinning around. They came so close that we almost touched them, even though we shouldn't have. I think this is a rare experience.
夕暮れ時に出発し、ボートから海に沈むサンセット鑑賞もできましたし、マンタ4枚にも遭遇でき、大変満足なツアーでした。シュノーケルで海をのぞいている私達に、マンタが口を開けて(プランクトンを食べるため)向かってきたり、何度も目の前を通り過きたり、回転したりと、触ってはいけないのに、触ってしまうほど近くまでやってきました。なかなか出来ない体験だと思います。
The slow and graceful rolling of the manta rays is a must-see! Thank you for participating.
マンタのゆっくりとした優雅なローリングは必見ですね!
ご参加ありがとうございました。
| Rating: | |
|---|---|
| Packages: | 送迎付きプラン |
| Attended as: | Solo Travelers |
| Posted on: | 2019/07/22 |
| Activity Date: | 2019/07/13 |
Reviewed by: なっちゃん
I would like the group size to be a bit smaller. With 6 people in one group, it's already expensive at 3 minutes per person just by simple calculation. Also, the purchase of digital photos starts at $55 for 2 photos! After that, it's $22 per photo. Buying 4 photos costs $99, which is too high and quite shocking.
グループの人数をもう少し少なくしてほしい。1グループ6人で、単純計算しても一人当たり3分間で高い。またデジタル写真購入がなんと2枚からで55ドル!そのあとは1枚あたり22ドル。4枚購入して99ドル、高すぎで、呆れた。
| Rating: | |
|---|---|
| Packages: | イルカと泳ぐ!エンカウンター<20分> |
| Attended as: | Couples |
| Posted on: | 2019/07/22 |
| Activity Date: | 2019/07/14 |
Reviewed by: Kaschuess
Easy up and easy down! Incredible view! Staff explained was great!
| Rating: | |
|---|---|
| Packages: | Deluxe Ride [800ft] |
| Attended as: | Couples |
| Posted on: | 2019/07/21 |
| Activity Date: | 2019/07/18 |
Reviewed by: ロッキー
By booking a premium seat, you can watch right in front of the stage. They also come to take your drink refill orders, which is convenient. The buffet food was delicious. The hula dance was wonderful, but the final dance by the man using fire was magnificent!
プレミアム席を申し込むと舞台の真ん前で観られます。ドリンクのお代わりの注文も取りに来てくれ楽チン。ビュッフェの食事も美味しかった。フラダンスも素晴らしいけど、最後の火を使う男性の舞踊が勇壮でした!
| Rating: | |
|---|---|
| Packages: | プレミアムシート |
| Attended as: | Families |
| Posted on: | 2019/07/20 |
| Activity Date: | 2019/07/12 |
Reviewed by: ロッキー
The scenery of the valley explored on horseback was very beautiful, and it was a fun experience with a bit of thrill. You can also see power spots. The guide speaks English and some broken Japanese. Contrary to appearances, they are very polite. Even beginner riders in the family were satisfied!
乗馬で巡る渓谷の風景はとても美しく、少しスリルも感じる楽しい経験でした。パワースポットも見れます。ガイドは英語と片言の日本語話せます。見かけによらず(?)丁寧です。乗馬初心者の家族も満足してます!
| Rating: | |
|---|---|
| Packages: | 午前プラン |
| Attended as: | Families |
| Posted on: | 2019/07/20 |
| Activity Date: | 2019/07/15 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you for your valuable feedback, Misa. Unfortunately, the contracted ship we had arranged became unusable due to an unexpected breakdown, and due to insurance issues related to the vessel, we were unable to use any ships other than the contracted one. As a result, our customers had to wait and ultimately could not participate in the tour. I sincerely apologize for the significant inconvenience caused despite the valuable time you dedicated to us.
Misa様 貴重なご意見をありがとうございます。手配していた契約先の船が急遽故障により使用できなくなり、また、船舶に関わる保険の都合により契約先以外の船を使用することも出来ず、結果お客様にはお待ちいただいた挙句ツアーにご参加いただくことが叶わないという事態となってしまいました。貴重なお時間をいただいたにも関わらず、多大なご迷惑をお掛けしてしまいましたこと、改めて深くお詫び申し上げます。