Page 18) Things to Do in Big Island in 2025 – Tours & Activities | HawaiiActivities.com

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Find out more here

All Reviews for Keauhou Bay in Big Island

Overall Rating

4.62 4.62 / 5

Reviews

881 reviews

Kona Manta Ray Snorkel & Night Dive Tour at Keauhou Bay - Sea Paradise

Huge Manta Ray visit

Reviewed by: Deb Stuckey

I was a little leary about swimming with Manta Rays at night in the ocean....but I knew I would regret not doing it. WHAT an experience!! The highlight of our trip. It was amazing to float on the water with those gigantic rays swimming literally inches from your body. I would highly recommend this to anyone!

Reply from activity provider

Aloha Deb~ We are so happy you enjoyed your night out on the water on the manta ray tour! Safe travels, and we hope to see you back again with us here at Sea Paradise.

Helpful
Rating:
Packages: Standard
Attended as: Couples
Posted on: 2015/02/07
Activity Date: 2015/01/16

Kona Manta Ray Snorkel & Night Dive Tour at Keauhou Bay - Sea Paradise

awesome

Reviewed by: Ota

It's a amazing experience!!!
We really recommend!!

Reply from activity provider

Thank you for reviewing your trip.
A Hui Hou!!

Helpful
Rating:
Packages: Standard
Attended as: Couples
Posted on: 2014/12/27
Activity Date: 2014/12/02

Deluxe Captain Cook Snorkeling Tour at Kealakekua Bay - Fair Wind Cruises

Snorkeling from the Fair Winds II is great!

Reviewed by: Mysti Berry

The crew took very good care of us, and over two hours of snorkeling in the protected-marine-life bay was a delight!!!! Bring sunblock, your swimsuit, and your sense of adventure! Even folks with accessibility issues were able to float in the water with viewers and see the coral, fish, and other marine life.

Helpful
Rating:
Packages: Morning Kealakekua Snorkel Tour [4.5 hours]
Attended as: Couples
Posted on: 2014/12/11
Activity Date: 2014/12/08

Kona Manta Ray Snorkel & Night Dive Tour at Keauhou Bay - Sea Paradise

Fantastic trip

Reviewed by: HHHH

They did a great job with my young kids. Everyone got in the water and had fun. When the 5 year old was ready to get back on the boat, they took her and let the adults stay in the water. Professional and fun.

Reply from activity provider

So happy you and your family had a good time. Thank you for taking the time to write a review. Mahalo Nui Loa!

Helpful
Rating:
Packages: Standard
Attended as: Families with Young Children
Posted on: 2014/12/02
Activity Date: 2014/11/29

野生のマンタ シュノーケリングツアー <英語ガイド/軽食付き>

Going to the Big Island to see manta rays. マンタを見にハワイ島へ

Reviewed by: Shoko

During my first cruise around the Hawaiian Islands, I had to sadly give up on seeing the wild manta rays in Kona due to a lack of time. This time, as a diver, I stayed at the Sheraton Hotel with an ocean view in Keauhou to see the mantas. The meeting point was conveniently just a five-minute walk from the hotel.

I was torn between diving and snorkeling, but choosing snorkeling turned out to be the right decision. However, since mantas can be scared away, fins were prohibited, and we were instructed to wear a float called a noodle around our feet when entering the water from the boat. This meant I had to hold onto a lighted aluminum bar connected to the boat with my left hand while filming with my right hand. The mantas, swirling and gulping down the plankton attracted by the lights, were truly breathtaking. They came so close that I could almost touch them. It was so moving that I went again two days later! I was thrilled to encounter mantas at such a close distance, something every diver dreams of. Although the photos didn’t turn out well due to the darkness and the mantas moving, the videos were perfect. The staff at Sea Paradise were friendly and made the experience even more enjoyable.

The Sea Paradise office is located near the supermarket in the Keauhou Shopping Center. It opens at 7 AM, so I stopped by after breakfast to hand over my coupon, which meant I didn’t have to call at 4 PM to borrow a wetsuit. Other necessary gear was provided once we boarded the boat.

It was November, but it wasn’t cold at all, and it took only about five minutes from the manta site to the port. I changed and had a meal at the restaurant's restroom at the dock. Next time, I want to go with my daughter.

ハワイ諸島を巡るクルーズで初めてコナに行った時は時間がなく泣く泣く諦めた野生マンタ。ダイバーの今回はマンタを見るためにKeauhouにあるシェラトンホテルのオーシャンビューにステイ。集合場所がホテルの直ぐ側で徒歩5分と便利でした。
ダイビングがいいのかシュノーケリングが良いか迷いましたが、シュノーケリングにして大正解でした。但し、マンタが怖がるのでフィンは使用禁止、ボートから海に入るときには足に引っ掛けるヌードルと呼ばれるフローターを足に付けるように指示されるので、実際には左手でボートに繋がっている照明付きのアルミ製のバーに掴まって右手で動画を撮るといった感じです。照明で集まったプランクトンを回転しながら飲み込んでいくマンタ達は圧巻です。顔スレスレに近づいてきます。あまりに感動的で翌々日にもう1回!ダイバー憧れのマンタにこんな至近距離でお目にかかれるとは感激です。写真は照明があっても暗くマンタは動いているのでなかなか上手に撮れませんでしたが動画はバッチリでした。シーパラダイスのスタッフもフレンドリーで楽しさを倍増させてくれました。シーパラダイスのオフィスはKeauhou ショッピングセンター内のスーパーマーケット付近にあります。朝7時からオープンしてるので朝食を食べた帰りに立ち寄りクーポンを渡したので4時に電話する必要もなくウェットスーツを借りて帰りました。その他必要なギア等はボートに乗ってから渡されます。
11月でしたが全く寒くなく、マンタのサイトから港までほんの5分くらいでした。船着場にあるレストランのトイレで着替えて食事をしました。次回は娘と一緒に行きたいと思っています。

Reply from activity provider

素晴らしい写真ですね!マンタレイのシュノーケリング体験を楽しんでいただけてとても嬉しいです!また私たちのボートでお会いできることを願っています!安全な旅をお祈りし、お元気で。

- シー・パラダイススタッフ

Great pictures! We are so glad you enjoyed your manta ray snorkel experience! We hope to see you on our boat again soon! Safe travels and take care.

-Sea Paradise staff

  • ライトに向かって急上昇してきます。

  • 近すぎて全体が入らないという贅沢!

Translated by OpenAI
Show original Translate
Helpful
Rating:
Packages: サンセットプラン
Attended as: Couples
Posted on: 2014/11/30
Activity Date: 2014/11/19

Kona Kayaking & Snorkeling Sea Cave Adventure at Keauhou Bay - Ocean Safari's

Best money spent on Hawaii

Reviewed by: Mike B

This was truly the highlight of the trip. Stunning snorkeling, incredible cliff jumps, awesome paddling and we even cruised along with a pod of dolphins for a little bit.

Helpful
Rating:
Packages: Standard Package
Attended as: Friends
Posted on: 2014/11/17
Activity Date: 2014/10/25

Kona Manta Ray Snorkel & Night Dive Tour at Keauhou Bay - Sea Paradise

Gotta try this!!

Reviewed by: Mike B

This was truly a unique experience that should be done once. It is kind of creepy being out in the open ocean at night, but that is the exciting part and of course the Manta Rays will not disappoint. After about 25 minutes in the water you've seen enough, but definitely a thrilling 25 minutes.

Reply from activity provider

Mahalo for taking the time to write a review. Were glad you had a good time.
Sea Paradise

Helpful
Rating:
Packages: Standard
Attended as: Friends
Posted on: 2014/11/17
Activity Date: 2014/10/23

野生のマンタ シュノーケリングツアー <英語ガイド/軽食付き>

I couldn't become a diver, but... ダイバーにはなれなかったけど…

Reviewed by: happa

I took a taxi to the Careho Shopping Center, borrowed a sweat suit at the office, and put it on over the swimsuit I was wearing. Then, I got back into the waiting taxi and headed to Careho Bay, where the boat was docked. There were only my partner and me, the only Japanese people there. I felt anxious, but looking at the people around me, I realized it would be fine.

Once we got out to sea, we all took the noodles, which are floating devices, and gradually lowered them from under our arms down to our ankles while putting on our snorkels, waiting for the manta rays to come close to the lights. It felt like being a diver inside an aquarium. The manta rays came so close to my face and body; it was incredibly impressive. That sensation was moving and thrilling, and it's definitely worth experiencing at least once!

 ケアホウショッピングセンターへタクシーで乗り付け、スエットスーツを事務所で借り、着ていった水着の上に着込み、待ってもらってたタクシーで船が停泊しているケアホウ湾へ。
日本人は私とカップルだけ。 不安だったけど、周りの人達を見ていると、どうにかなるもの。船で沖出て、海面に浮かべた梯子状になったロープにみんなでヌードルと呼ぶ浮きを、脇の下から、徐々に足首までおろしシュノーケルをつけ、ライトに寄ってくるマンタを待ちます。まるで、水族館の水槽な中のダイバーになった気分でした。顔や体すれすれに近寄ってくるマンタ、迫力満点です。あの感覚は感動的、スリリング、ぜひ一度は経験する価値は十分あります!

Reply from activity provider

ご体験のレビューを書いていただきありがとうございます。マハロ、シー・パラダイス

Thank you for taking the time to write a review of your experience. Mahalo, Sea Paradise

Translated by OpenAI
Show original Translate
Helpful 1
Rating:
Packages: サンセットプラン
Attended as: Solo Travelers
Posted on: 2014/11/07
Activity Date: 2014/10/24

ハワイ島 ケアラケクア湾シュノーケリングツアー 滑り台や飛び込み台完備の船で行く!<午前・午後/英語ガイド/食事付>by フェアウィンド号

Afternoon cruising 午後のクルージング

Reviewed by: りんりん

I previously participated in the morning cruise twice, but due to scheduling conflicts, I joined the afternoon cruise this time. Our group was the only one with Japanese participants. The waves were calmer than expected, and the snorkeling time was just right.

以前は午前のクルージングに2回参加しましたが、日程の都合で今回は午後のクルージングに参加しました。 日本人の参加者は我々のグループだけでした。 予想以上に波も穏やかで、シュノーケリング時間もちょうどいい位でした。

Translated by OpenAI
Show original Translate
Helpful
Rating:
Packages: アフタヌーンクルーズ<軽食>(2017年12月31日までのご参加)
Attended as: Friends
Posted on: 2014/10/29
Activity Date: 2014/10/04

Kona Kayaking & Snorkeling Sea Cave Adventure at Keauhou Bay - Ocean Safari's

Keahou Bay Kayak & Snorkel Adventure

Reviewed by: Joleene

Had a great trip celebrated turning 60 that day would kayak again though the rowing is strenuous. Augustine was my life saver as he helped me back in the kayak when my husband & I tipped over, that was the scariest thing. The two most helpful words were "don't panic" as I was starting to do just that but those words calmed me down. Augustine even retrieved my sunglasses which went 2o' deep. After snorkeling I could not get back in the kayak just don't have the upper body strength though I lift weights 4x's a week. Thanks again to Augustine & Rebecca great tour guides & personable fun people!

Helpful
Rating:
Packages: Standard Package
Attended as: Couples
Posted on: 2014/10/27
Activity Date: 2014/10/14

Kona Kayaking & Snorkeling Sea Cave Adventure at Keauhou Bay - Ocean Safari's

Fun day!

Reviewed by: Tricia

We had a fun time on this trip! Great guide (Angus), nice ride out and back. We saw some coral, fish and got to do some cliff jumping. Would definitely recommend and don't forget your sunscreen!

Helpful
Rating:
Packages: Standard Package
Attended as: Couples
Posted on: 2014/10/23
Activity Date: 2014/10/14

Kona Kayaking & Snorkeling Sea Cave Adventure at Keauhou Bay - Ocean Safari's

amazing

Reviewed by: jamie

The guides were informative the whole time. They were fun. Captured our memories and they took us on an amazing adventure

Helpful
Rating:
Packages: Standard Package
Attended as: Couples
Posted on: 2014/10/17
Activity Date: 2014/10/14

ハワイ島 ケアラケクア湾シュノーケリングツアー 滑り台や飛び込み台完備の船で行く!<午前・午後/英語ガイド/食事付>by フェアウィンド号

It was interesting. 面白かったです

Reviewed by: 60歳夫婦

It’s about a one-hour boat trip to Kealakekua Bay. For breakfast, we had bagels, papaya, melon, and coffee. Once we arrived at Kealakekua Bay, we started our first snorkeling session. For lunch, we enjoyed burgers, hot dogs, fruits, and drinks like cola and coffee, followed by our second snorkeling session. The joy of chasing fish in the clear, calm bay is exceptional. There were about 40 participants, but only three groups of Japanese, including us, totaling seven people, while most were Westerners. We borrowed floatation devices to swim, and even if you’re confident in your swimming, having a floatation device makes it easier. I thought I had applied enough sunscreen, but my shoulders got sunburned. Sunscreen is definitely necessary. It was a tour I would like to join again.

ケアラケクア湾まで約1時間の船旅です。朝食はベーグルとパパイア、メロンとコーヒー。
ケアラケクア湾へ着くと1回目のシュノーケル開始、昼食はバーガー、ホットドッグ、果物にコーラやコーヒーなどを食べ、2回目のシュノーケルを行いました。澄み切った穏やかな湾で魚たちを追う楽しさは格別です。40名程の参加者がいましたが、日本人は私たちを含め3組、7名だけで大半が欧米人でした。腰に巻く浮具を借り泳ぎましたが、泳ぎに自信があっても浮具はあった方が楽です。日焼け止めを十分に塗ったつもりでしたが、肩口は赤くなりました。日焼け止めは絶対に必要です。
また参加したいと思えるツアーでした。

Translated by OpenAI
Show original Translate
Helpful
Rating:
Packages: 9:00出港(シュノーケル2.5時間)
Attended as: Couples
Posted on: 2014/10/14
Activity Date: 2014/10/05

Kona Manta Ray Snorkel & Night Dive Tour at Keauhou Bay - Sea Paradise

manta rays snorkel

Reviewed by: amauri santana

i liked all the atracctions and people live arond island. and hotel and foods

Reply from activity provider

Mahalo for writing a review.

Helpful
Rating:
Packages: Standard
Attended as: Couples
Posted on: 2014/09/15
Activity Date: 2014/08/22

ハワイ島 ケアラケクア湾シュノーケリングツアー 滑り台や飛び込み台完備の船で行く!<午前・午後/英語ガイド/食事付>by フェアウィンド号

The most wonderful memory from my trip☆ 旅行で一番素敵な思い出☆

Reviewed by: れーりん

I was looking for some marine sports to do on the Big Island of Hawaii and found this tour. It was attractive because it included breakfast and lunch, the boat had a slide, and they provided equipment rentals, so I decided to sign up. However, I was quite anxious about the lack of transportation, as we had to get there on our own. After reading reviews here, I thought we could take a taxi, which encouraged me to go ahead with the booking.

On the day of the tour, I got into the taxi that I had arranged with the hotel staff the day before, and we set off! But right from the start, there was an unexpected incident... The taxi driver seemed to have misunderstood and took us to the bay next to our intended destination. We realized this after arriving, and it was a close call whether we would make it on time. While hurrying back, the driver called Fi'awind and convinced the receptionist to wait for us, assuring her that he would get us there. We arrived just in time for departure and managed to board the boat. I was moved by the humanity of the taxi driver and the receptionist amidst the chaos. You wouldn't receive such heartfelt assistance in Japan, and it was a moment that made me feel I had a wonderful travel experience (^ - ^).

The boat set sail for the intended bay. Most of the passengers were foreigners, and everyone spent the hour chatting and snacking while lounging comfortably. However, the boat rocked quite a bit, so I recommend taking motion sickness medication if you're prone to seasickness!

Once we arrived, we received a brief explanation about the bay, a story about Captain Cook's monument, and some safety instructions before starting snorkeling! It was my first time snorkeling, and I was amazed by the depth of the ocean as I put on the fins and goggles and headed into the water! I was struck by the blue color and clarity of the sea. Since it was a protected area, the water was a transparent blue that I had never seen before. There were plenty of fish, and the time flew by.

For lunch, we each went back to the boat to eat hamburgers and hot dogs. Since the time was limited, be careful while snorkeling, or you might miss your chance to eat.

Then we went back into the water! In the second half, quite a few people used the diving board and slide. However, the water was too deep, and we were told not to wear goggles or floatation devices, so I couldn't jump in ^_^; I enjoyed taking photos and watching the fish, and the second half came to an end.

In the first half, it was sunny, so I didn't feel too cold, but in the second half, the sun was hidden by clouds, and the water got cold, making me feel quite chilly. The Big Island feels a bit cooler compared to Oahu, so I think it's a good idea for those sensitive to cold to bring long sleeves.

The return trip was quick. After the tour, I got into the taxi I had arranged with the same driver on the way there and returned to the hotel.

I want to participate in this tour again, as it created the best memories on the Big Island!

ハワイ島で何かマリンスポーツをしたいなと思い探していた所、こちらのツアーを見つけました。
朝ご飯も昼ご飯も出るし、ボートに滑り台が付いてるし、道具も貸し出ししてくれるしで魅力的なポイントがたくさんあったので申し込みを決めました。
ただ送迎がなく、現地まで自分たちで行かなくてはいけないという点がとても不安でしたが、ここでの口コミを見ていて、タクシーを使って行けるだろうと思い、申込みに踏み切りました。

当日。
前日にホテルのお姉さんに頼んでおいてあったタクシーに乗り込み、いざ出発!
しかし出端からまさかのハプニング…
タクシーのおじさんが勘違いしていたようで、目的の湾の隣の湾に行ってしまい、着いてから気づいたので時間は間に合うか間に合わないかのギリギリ。急いで戻りながら、おじさんがフィアウィンド社に電話してくれて、絶対送り届けるから待っててくれ!と受付のお姉さんに説得してくれました。
そして出発時間ギリギリに到着し、なんとか乗船出来ました。
ドタバタした中、タクシーのおじさんや受付のお姉さんのヒューマニティに感動しました。日本ではこんな親身な対応は絶対受けれないし、旅行で素晴らしい体験をしたと感じる瞬間でした(^-^)

そして船は出航し、目的の湾へ。
客はほぼ外人で占めており、皆ゆったりと寝っ転がったりお話ししながらお菓子を食べたりと湾までの1時間を過ごしました。ただ船がすごく揺れるので、乗り物酔いがひどい人は薬を飲むことをおすすめします!

着いてからは少し湾の説明やクック船長の記念碑の話、注意事項などの説明を受け、シュノーケル開始!
初シュノーケルだったので、海の深さにびっくりしながらも借りたフィンとゴーグルをつけいざ海へ!
まず海の青さと透明度に驚きました。保護地区ということもあり、今まで見たことのない透き通ったブルーをしていました。魚もたくさんおり、時間はあっという間でした。

お昼は各自で船に上がってハンバーガーやホットドッグを食べました。時間が短く設定されているので、気をつけながらシュノーケルをしないと食べ損なってしまうので注意して下さい。

そして再び海へ!後半は結構飛び込み台や滑り台を使う人がいました。ただ、海があまりにも深く、ゴーグルも浮き具もつけちゃダメとの事だったので、私は飛べませんでした^_^;
ゆーったりと写真を取りつつ魚を見て、後半も終了。

前半は日が出ていたのであまり寒さを感じませんでしたが、後半は日が雲に隠れてしまい、水が冷えてすごく体が冷えてしまいました。
ハワイ島はオアフ島に比べて少し涼しい感じがするので、寒さに弱い人は長袖とか持っておいた方がいいと思います。

帰りはあっという間でした。解散後は行きのタクシーのおじさんに頼んでおいた帰りのタクシーに乗り込みホテルまで帰りました。

ハワイ島で一番の思い出を作ることが出来たこのツアーに、また参加したいと思います!!

Translated by OpenAI
Show original Translate
Helpful
Rating:
Packages: 9:00出港(シュノーケル2.5時間)
Attended as: Friends
Posted on: 2014/09/13
Activity Date: 2014/09/08

ハワイ島 ケアラケクア湾シュノーケリングツアー 滑り台や飛び込み台完備の船で行く!<午前・午後/英語ガイド/食事付>by フェアウィンド号

I read that it's a place that's not easy to get to by car or other means. くるまでもほかの方法でもなかなか行けない場所だと読んだので

Reviewed by: mushi

I participated in this tour. I was glad that I could go straight to the destination without getting seasick. The water was very clear.

このツアーに参加しました。
酔うこともなく、目的地にストレートにゆけてよかったです。海の透明度高かったです

Translated by OpenAI
Show original Translate
Helpful
Rating:
Packages: アフタヌーンクルーズ<軽食>(2017年12月31日までのご参加)
Attended as: Solo Travelers
Posted on: 2014/09/07
Activity Date: 2014/01/09

Kona Kayaking & Snorkeling Sea Cave Adventure at Keauhou Bay - Ocean Safari's

Not as advertised

Reviewed by: Nayz29

This trip was a total disappointment. Didn't see the inside of any caves. I don't mind exercising but the work this trip took was brutal. There were seven in our group and we all felt the same way about trip! Don't book this activity!

Helpful
Rating:
Packages: Standard Package
Attended as: Couples
Posted on: 2014/09/04
Activity Date: 2014/09/01

ハワイ島 ケアラケクア湾シュノーケリングツアー 滑り台や飛び込み台完備の船で行く!<午前・午後/英語ガイド/食事付>by フェアウィンド号

I had a great time! 楽しめました!

Reviewed by: mimi

We participated as a couple with our fourth-grade son. There were no explanations in Japanese, but we were able to borrow prescription masks, and there were no particular issues. The snorkeling point had very clear water, and we were able to see various fish, which our child enjoyed thoroughly for the entire time. The food was delicious, the staff were kind, and the boat was clean, which was great. We went to the designated parking area the day before as a preliminary check, but it was unclear where to park. When we asked the staff, they told us to park in front of the Sheraton Hotel. Since others were also parking there, I think it would be good to confirm this in advance. I recommend this tour.

小学校4年生の男の子と夫婦で参加しました。日本語の説明などはありませんでしたが、度付きのマスクも貸してもらえ、特に問題はありませんでした。シュノーケルポイントもとても透明度の高く、色々な魚を見ることができ、時間一杯子供も楽しみました。食事も美味しく、スタッフも親切で船も清潔でよかったです。下見を兼ねて前日に駐車場に指定されている所に行きましたが、どこに停めてよいか、わかりにくく、スタッフに聞くと、シェラトンホテルの前に停めるように言われました。他の人たちもそこに停めていたので、事前に確認されるといいと思います。お薦めのツアーです。

Translated by OpenAI
Show original Translate
Helpful
Rating:
Packages: 9:00出港(シュノーケル2.5時間)
Attended as: Families
Posted on: 2014/08/24
Activity Date: 2014/08/03

Kona Kayaking & Snorkeling Sea Cave Adventure at Keauhou Bay - Ocean Safari's

Kyack adventure

Reviewed by: Natalie

Great time! The snorkeling was beautiful and the guides were nice and laid back. If you get sea sick/motion sick easily don't kyack on the ocean.

Helpful
Rating:
Packages: Standard Package
Attended as: Couples
Posted on: 2014/08/21
Activity Date: 2014/08/18

Kona Manta Ray Snorkel & Night Dive Tour at Keauhou Bay - Sea Paradise

wonderful event

Reviewed by: blessed

this is my second manta snokel.
3 yrs ago, I did it at hulakai.
Even though at that time, I had no manta encounter,
I think there is no difference between sea paradase and fairwind.
Steps of sea paradase seems to be more informative. I though.

Reply from activity provider

Thank you for taking the time to write a review. We are happy you enjoyed the trip.
Mahalo! A Hui Hou

Helpful
Rating:
Packages: Standard
Attended as: Families
Posted on: 2014/08/04
Activity Date: 2014/07/07

ケアウホウ湾 シーカヤック&シュノーケリングツアー <英語ガイド/軽食付き>by オーシャンサファリ・カヤック

It was very disappointing (tears). とっても残念でした(涙)

Reviewed by: マッピー

The kayak experience that my child was really looking forward to. I had communicated that we are not fluent in English. Of course, being with an 8-year-old child... While I couldn't understand the explanations in English, it wasn't our first experience, so we understood how to paddle and participated. After the explanations, we started paddling, but after just a few dozen meters, our family fell behind. A person who seemed to be the leader came close and asked in English (You have to paddle a long distance, but are you okay?). Since it wasn't my child's first experience, I thought we could manage as we got used to it, and I repeated the words (try, challenge) several times, but perhaps they wanted us to turn back, as they wouldn't let us proceed. We decided to turn back. Then, as if they had been waiting, the staff was there and said, (Oh, your stomach hurts, poor thing). It was my first time on the Big Island, and I regretted visiting with a Honolulu mindset. I felt deceived because such things were not mentioned in the tour description, which left me with an unpleasant feeling. After that, I asked them to call a taxi, but they said something like (I don't know). However, an Asian person who seemed to have lived in Japan helped us and called a taxi for us. (That was lucky.) I am truly grateful to that Asian person. Thank you very much. I have more to say, but I don't think all tours are like this, and I was able to meet kind locals. An 8-year-old might not be able to handle it. However, I was disappointed that they didn't inform us from the beginning.

とても子供が楽しみにしていたカヤック。英語が堪能ではない事は伝えていました。もちろん、8歳の子供と一緒という事も…英語での説明はわからないですが、初体験ではなかったのでカヤックの漕ぎ方等、理解して参加していました。説明も終わり頑張ろうという事で漕ぎ始めて数十メートル漕いだ辺りで私たち家族だけ遅れがでました。リーダーらしき人が近くまできて、英語で(長い距離漕がないと行けないけれど、大丈夫ですか?)と聞かれました。子供も初めての体験ではないので慣れて行けばどうにかなるかと思い(トライ・チャレンジ)と言う言葉を何回か繰り返しましたが、戻って欲しかったのでしょうか、相手も進ませてくれません。等々、戻る事を決心して戻りました。すると、待っていたかというようにスタッフが待っていて、(おなかが痛いのね、可哀そうに)と言ってきました。ハワイ島は初めてで、ホノルル感覚で訪れたのも反省し、悔しかったのですが、ツアーの説明にこの様な事もあると書いてもいなかったし、だまされた感が残り嫌な気持ちになりました。その後、タクシーを呼んでくれるよう頼んでみたのですが、(わからない)ような事を言われました、しかし、日本に住んでいたらしいアジアの方が伝えてくれてタクシーを呼んで下さいました。(ラッキーでした)
本当にそのアジアの方には感謝です。ありがとうございました。他、書きたい事がありますが、このようなツアーばかりではないと思うし親切な現地の方ともしりあえました。8歳児は無理なのかもしれません。でも、初めから知らせてくれない対応には残念でした---。

Reply from activity provider

We sincerely apologize for not meeting your expectations during your recent trip. Upon confirming with the operating company, we found that while cases like this are very rare, if it is determined that continuing with the kayak activity is difficult, participants will be returned to the starting point, and alternative activities will be suggested. We also apologize for not clearly communicating this information on the tour page. We have promptly added a note to the tour page regarding this matter. Based on your valuable feedback, we will strive to improve our services in the future.
VELTRA Customer Support Team

この度はせっかくのご旅行にも関わらず、お客様のご期待に沿うツアー内容とならず大変申し訳ございませんでした。
催行会社に事実確認を行ったところ、今回のようなケースは非常に稀ではありますが、カヤックでの参加継続が困難と判断された場合はスタート地点までお戻りいただき、カヤックに代わるアクティビティをご提案させていただいているとのことでございます。
このようなケースに関しての注意をツアーページ上で明確にご案内していなかったことも重ねてお詫び申し上げます。
取り急ぎツアーページには注意書きを掲載する対応をさせて頂きました。
お客様からの貴重なご意見を元に、今後のサービスの改善に努めさせていただきます。
VELTRA カスタマーサポートチーム

Translated by OpenAI
Show original Translate
Helpful
Rating:
Attended as: Families with Young Children
Posted on: 2014/07/29
Activity Date: 2014/07/25

野生のマンタ シュノーケリングツアー <英語ガイド/軽食付き>

Encounter with a manta ray. マンタ遭遇

Reviewed by: HIDE

We participated in the manta night snorkeling with our family of three, including our 8-year-old daughter. As a result, we had five mantas come very close to us, and our daughter was extremely satisfied.

As parents who dive, we felt it took quite a while to encounter mantas while diving, but if they come so close (within 10 cm), I definitely recommend participating at least once.

By the way, I called to reconfirm at 4 PM on the day of the event, but no one answered. I thought, as someone mentioned in a post, that it might be okay not to reconfirm. However, when we arrived at Sea Paradise at 7 PM as stated in the confirmation, we were told it was too late because the gathering was at 6:30 PM, which was quite alarming. After explaining that the confirmation said 7 PM and that I had called but no one picked up, they called a colleague on the boat, and somehow we were allowed to board despite being late.

I recommend making the reconfirmation call, and since the confirmation stated a 7 PM gathering, I would like VERTRA to double-check with Sea Paradise.

As mentioned in other posts, you will drift on the surface holding onto the bar for about an hour, so after the snorkeling, my daughter was completely chilled. I recommend bringing warm clothes for changing after the snorkeling.

8歳の娘と家族3人でマンタ ナイトシュノーケルに参加。結果としては断続的に5枚のマンタがすぐそばまで接近で、娘も大満足でした。
ダイバーの両親としては、ダイビングでマンタに会うまで結構時間かかったのになあ、と思う気持ちもありましたが、あんなに手軽にマンタがそぐそばまで(10cmと離れてない)くるなら一度は参加をお勧めします。
ところで今回当日4時にReconfirmの電話をするも、誰も出ないので、どなたかの投稿にあったようにReconifrmしなくても大丈夫かな、と思いConfirmationに記載の通り夜7時にシーパラダイスに到着したら、集合は6時半でToo Lateだといわれ肝を冷やしました。Confirmationに7時とあったこと、電話したのに誰も電話を取らなかったことなど話したところ、船の同僚に電話を入れてくれ、何とか遅れて乗せてもらいました。
Reconfirmの電話はしたほうがいいのと、Confirmationに7時集合とあったので、VERTRAさんはシーパラダイスと再確認をお願いしたいと思います。
見なさいの投稿にもありますが、小一時間バーにつかまって水面を漂いますので、終了後は娘は体が冷え切ってました。シュノーケル終了後の着替えは温かいものをお勧めします。

Reply from activity provider

Thank you for using our service.
We are very pleased to hear that you enjoyed the tour.
Regarding the meeting time, although the voucher stated 19:00, upon confirming with the operating company, we found that they are currently guiding at 18:30. We sincerely apologize for any inconvenience caused to you due to the delay in updating the tour page.
Moving forward, we will strengthen our confirmation process with the operating company to ensure that we provide accurate information to our customers.
Thank you for sharing your experience.
VELTRA Customer Support Team

この度はご利用ありがとうございます。
ツアーをお楽しみいただけたとの事、とてもうれしく思います。
集合時間に関してですが、バウチャーにも19:00と記載しておりましたが、催行会社に確認したところ現在は18:30でご案内しているとの事でした。ツアーページ更新の遅れによりお客様にはご迷惑をおかけしたこと、深くお詫び申し上げます。
今後は催行会社との確認作業を強化し、正しい情報をお客様にお届けできるよう努めてまいります。
体験談のご投稿ありがとうございました。
VELTRA カスタマーサポートチーム

Translated by OpenAI
Show original Translate
Helpful
Rating:
Packages: サンセットプラン
Attended as: Families with Young Children
Posted on: 2014/07/28
Activity Date: 2014/07/19

ケアウホウ湾 シーカヤック&シュノーケリングツアー <英語ガイド/軽食付き>by オーシャンサファリ・カヤック

It's a test of physical strength. 体力勝負

Reviewed by: aki

We participated as a family with no English skills at all. Therefore, we couldn't understand what was being explained and were just paddling the sea kayak.

I would recommend this to those who are fluent in English. The reason is that my high school son underestimated the sea kayak and signed up for a single kayak, but he ended up "exhausted" and couldn't keep up with the speed of the other participants, falling behind. At that time, the guide performed the amazing feat of towing my son's kayak.

It was a day that made me acutely aware of how much I wish I could speak English.

英語が全く出来ない家族での参加でした。よって、何を説明されているのかが理解出来ずに、只々、シーカヤックを漕いでいる状態でした。

英語の堪能な方にはお薦めしたいと思いました。
理由は高校生の息子がシーカヤックを甘く見てsingleで申し込んだのですが、「疲れた果てた」為、他の参加者のスピードについて行けず、一人遅れての状態となりました。
その際、ガイドの方が息子のカヤックを牽引してくれるという離れ業を行って下さいました。

英語がしゃべれたらなぁ~と痛感した一日でした。

Translated by OpenAI
Show original Translate
Helpful
Rating:
Attended as: Families
Posted on: 2014/07/21
Activity Date: 2014/07/14

Kona Kayaking & Snorkeling Sea Cave Adventure at Keauhou Bay - Ocean Safari's

WOW Awesome Experience!

Reviewed by: Hilary and Calvin

Wow! This was an awesome experience! Our hosts, Ashley and Santino were friendly, knowledgable, helpful and fun! Kayaking was beautiful and snorkeling spectacular! We will definitely do this again the next time we're on the Big Island and we highly recommend you experience this for yourself too!

Helpful
Rating:
Packages: Standard Package
Attended as: Couples
Posted on: 2014/07/19
Activity Date: 2014/07/12

Kona Kayaking & Snorkeling Sea Cave Adventure at Keauhou Bay - Ocean Safari's

Fun Experience!

Reviewed by: COgirl

The Kayak and Snorkel Adventure was great! Our family of 5, including two 10 year olds and a 6 yr old, participated. It was a bit much for our kiddos to paddle the whole way so the majority of the work was on the parents. We were able to get a 3 person kayak for the 6 yr old, a 10 yr old, and a parent. Once we got to the snorkeling location it was fun to snorkel then get out and have fresh pineapple then jump off the cliff into the ocean! The guides were super friendly and very helpful. At times kayaks would fall behind the group and they always had someone who stayed with them just to make sure they were OK. There was never pressure to hurry up, etc. I am giving it a 4 vs. a 5 because we didn't see/go into any sea caves which was one thing we were looking forward to. I would recommend!

Helpful
Rating:
Packages: Standard Package
Attended as: Families with Young Children
Posted on: 2014/07/19
Activity Date: 2014/06/28

Kona Manta Ray Snorkel & Night Dive Tour at Keauhou Bay - Sea Paradise

amazing

Reviewed by: helen

This was an amazing experience, the rays swam around gathering up the plankton and came within milimeters of us. The staff were very friendly.

Reply from activity provider

Aloha! Mahalo for taking the time to write a review. We are so happy you enjoyed your Manta Night excursion. We hope to see you the next time your visit the Big Island.
A Hui Hou!

Helpful
Rating:
Packages: Standard
Attended as: Families with Young Children
Posted on: 2014/07/12
Activity Date: 2014/06/17

Kona Kayaking & Snorkeling Sea Cave Adventure at Keauhou Bay - Ocean Safari's

Sea cave

Reviewed by: Simon & Toni

A great morning, great location, friendly and informative staff, fun experience for everyone

Helpful
Rating:
Packages: Standard Package
Attended as: Couples
Posted on: 2014/07/05
Activity Date: 2014/06/12

Deluxe Kona Manta Ray Night Snorkeling Cruise from Keauhou Bay - Hula Kai

Manta Rays

Reviewed by: Simon & Toni

Amazing, awesome, spectacular!!!! Something not to be missed, am experience we highly recommend for everyone

Helpful
Rating:
Packages: Evening Manta Snorkeling Adventure
Attended as: Couples
Posted on: 2014/07/05
Activity Date: 2014/06/12

Captain Cook Express 2.5-Hour Ocean Raft Adventure - Snorkel at Kealakekua Bay

Excellent time!

Reviewed by: ER2014

Great adventure with a well organized, professional, informative crew! Originally booked a different tour for my boyfriend as a birthday present, but Veltra contacted me when that tour wasn't going to run and connected me with this outfit, especially since they were based right outside our hotel. I'm so glad they did! We didn't see dolphins, but had a great time snorkeling and exploring the coast under the guidance of Captains Patrick and Cassie. Great experience all around. Highly recommend!

Helpful
Rating:
Packages: Morning Adventure
Attended as: Couples
Posted on: 2014/07/04
Activity Date: 2014/06/28

Kona Kayaking & Snorkeling Sea Cave Adventure at Keauhou Bay - Ocean Safari's

Good adventure

Reviewed by: Nik Mason

This was a great little kayak tour. The guides were absolutely awesome (don't remember their names). We were hoping to see a few more sea caves/lava tubes, and thought we might be able to go in them. We only got to take a look at one sea cave, and we just paddled up to it and looked. The snorkeling was good, and the cliff jump was awesome as well. Well worth the money!

Helpful
Rating:
Packages: Standard Package
Attended as: Couples
Posted on: 2014/07/03
Activity Date: 2014/06/27
  Top Destinations

Hawaiian Islands

Big Island Categories