Reviewed by: Mako
I had a bit of fear during the night snorkeling tour, but there was a Japanese female staff member who frequently checked in on us, which made me feel at ease to participate. I was thrilled to see twelve manta rays. The hot chocolate on the boat afterward was soothing. We also received wonderful underwater footage, creating lovely memories. Thank you very much.
ナイトシュノーケリングツアーで少し恐怖もありましたが、女性日本人スタッフの方がおられて、たびたび声をかけて下さるので安心して参加させていただきました。
マンタが12まいも見ることができて感激しました。
終わってからの船の上でのホットチョコレートは身体にしみわたりました。
すばらしい水中での映像も頂いて、素敵な思い出になりました。
本当にありがとうございました。
| Rating: | |
|---|---|
| Packages: | 1便プラン(送迎付き) |
| Attended as: | Couples |
| Posted on: | 2023/09/20 |
| Activity Date: | 2023/09/14 |
Reviewed by: Maggy
This was such a breathtaking experience! Trevor and Diego were excellent captain and crew, with a great sense of humor too. They ensured I felt safe which was huge because I had never snorkeled before. I would recommend this company to anyone who asks, they provide everything you need including prescription goggles which was an amazing surprise. Diego also gave us manta ray facts as we were snorkeling and we loved it. The night began with a sunset boat ride, leading into the manta ray snorkel, and then a quick boat ride back to the harbor with snacks and hot cocoa. I will never forget this experience.
Aloha Maggy! We are so happy that you had fun on our Manta Ray tour. Thank you so much for joining us. We hope to see you again soon. Mahalo!
| Rating: | |
|---|---|
| Packages: | Manta Ray Night Snorkel with Sunset Cruise |
| Attended as: | Couples |
| Posted on: | 2023/09/18 |
| Activity Date: | 2023/09/15 |
Reviewed by: Kara
We were happy we got to see some mantas, it was so fun to have a night experience!
Aloha Kara! Thank you for choosing Iruka and for sharing your positive feedback. We are so glad that you enjoyed your time on our tour. We hope to see you again in the future! Mahalo
| Rating: | |
|---|---|
| Packages: | Manta Ray Night Snorkel with Sunset Cruise |
| Attended as: | Couples |
| Posted on: | 2023/09/18 |
| Activity Date: | 2023/08/04 |
Reviewed by: tmessall@msn.com
Staff was terrific at all levels; dock staff, wait staff, bar tenders, historian, musician, & Captain. Everyone was upbeat, personable, courteous, professional, and entertaining.
Food was excellent and the drinks were generous. The captain was very personable and entertaining. Mother-nature provided us with a pod of pilot whales to observe, while keeping a safe distance. Historian was fabulous, giving everyone a much better appreciation and respect for the Hawaiian culture. The music got everyone rocking and rolling with the motion of the boat. A great selection of songs that had the passengers engaged in song.
Can't say much more. We loved it, would do it again, and would highly recommend it to everyone. It was a 3 hour tour that was well worth it.
Aloha tmessall@msn.com,
We are thrilled to learn that you had such a great time!
Mahalo for joining us and taking the time to share your experience. We appreciate you sharing your kind words and hope to see you again someday soon!
| Rating: | |
|---|---|
| Packages: | Dinner Cruise |
| Attended as: | Couples |
| Posted on: | 2023/09/17 |
| Activity Date: | 2023/09/12 |
Reviewed by: Annet & Jeroen; NL
Excellent tour with SUPER tour guide, Kailikea! Full service , including tasty meal, excellent transportation, LOTS of very interesting information on Hawaii, the stars at night, Hawaiian Culture and History. Absolute recommendation to book with MKSA!!!
| Rating: | |
|---|---|
| Packages: | Mauna Kea Sunset & Stargazing Tour with Dinner |
| Attended as: | Couples |
| Posted on: | 2023/09/17 |
| Activity Date: | 2023/09/15 |
Reviewed by: Mandy
We had a blast and seeing the manta rays was amazing. We also saw a bristle worm, which was cool too. The team was fabulous and knowledgeable. We will do again next time we swing into Kona. We recommend this excursion 100%. You won’t be sorry. If you get seasick, take the anti nausea medicine first. It can be a bit harder on your stomach in the dark.
| Rating: | |
|---|---|
| Packages: | Sunset Cruise & Evening Manta Snorkel Tour [2.5 hours] |
| Attended as: | Couples |
| Posted on: | 2023/09/16 |
| Activity Date: | 2023/08/23 |
Reviewed by: ホヌホヌ
The speed of the speedboat was absolutely thrilling! I was desperately holding on during the ride. The sea breeze was pleasant, and it felt like an amusement park attraction. Although it was only in English, I had no worries. I highly recommend this for those looking for a unique snorkeling tour.
とにかく高速ボ-トのスピードが迫力満点!走行中は必死につかまってる状態でしたよ〜。海風が心地よく遊園地のアトラクション気分で楽しめました。英語ガイドだけでしたが不安はありませんでした。ひと味違うシュノ-ケリングツアーを求める方に是非おすすめします。
| Rating: | |
|---|---|
| Packages: | 4時間コース |
| Attended as: | Friends |
| Posted on: | 2023/09/12 |
| Activity Date: | 2023/09/05 |
Reviewed by: Will Cutrell
Great evening. Food was excellent and entertainment was even better. Loved the evening with my wife and friends! Venue was perfect with the scenic views.
| Rating: | |
|---|---|
| Packages: | Royal Kona Resort - Standard Luau Package |
| Attended as: | Couples |
| Posted on: | 2023/09/09 |
| Activity Date: | 2023/08/14 |
Reviewed by: Alex
The boat crew went out of their way to make sure each and every one of us was taken care of and having a good time. The mantas were surreal. This is something everyone needs to experience!
Aloha Alex! Thank you so much for joining our tour and for sharing about your experience. We are so glad that you enjoyed your time with us. Please come back soon! Mahalo
| Rating: | |
|---|---|
| Packages: | Manta Ray Night Snorkel with Sunset Cruise |
| Attended as: | Couples |
| Posted on: | 2023/09/02 |
| Activity Date: | 2023/08/31 |
Reviewed by: 光りたいキノコ
It takes about 20 to 30 minutes from the port to reach the spot beyond Kona Airport. Perhaps due to the strong winds, there were waves, and the impact on the boat was significant.
Several other boats gathered at the spot, and we all waited for the sunset. As soon as the sun went down, we jumped into the water, grabbed onto the float, and just floated. Manta rays appeared almost immediately. One after another, three of them swam right in front of us, opening their large mouths. The sheer power of it was breathtaking.
With the support of the crew, including Tamae, I felt safe participating. I highly recommend it.
港から2〜30分でコナ空港の先のスポットまで行きます。風の強い日だったためか波もありボートへの衝撃は大きかったです。
スポットには数隻の他の船も集まり、みんなで日没を待ちます。
陽が沈むとすぐに海に入ってフロートに捕まって、ただ浮いていればOK。本当にすぐにマンタが現れました。次々と現れてあっという間に3頭?匹?が大きく口を開け目の前をくるくると泳ぎます。あまりの迫力に声が出てしまうほど。
たまえさんをはじめクルーのみなさんのサポートもバッチリなので、安心して参加できました。おすすめです。
Dear Hikari-tai Kinoko-sama,
Aloha!
Thank you for participating in Manta University. We are delighted to hear that you were able to enjoy your encounter with the manta rays with both excitement and peace of mind.
We sincerely look forward to your next participation.
Mahalo!
光りたいキノコ様
Aloha!
この度はマンタ大学へご参加いただきありがとうございました。マンタとの出会いを感動と共に安心して楽しんで頂けたようで嬉しく思います。
またのご参加を心よりお待ちしております。
Mahalo!
| Rating: | |
|---|---|
| Packages: | 1便プラン |
| Attended as: | Couples |
| Posted on: | 2023/09/02 |
| Activity Date: | 2023/08/28 |
Reviewed by: ひろ玉くん
I never expected to see manta rays up close like this! They kept doing flips right in front of me over and over again! I was filming with my GoPro, and there were times when the manta's fin brushed against my hand, which is an experience you don't usually get! On the way to the manta spot, I enjoyed a beautiful sunset while being rocked by the boat, and I had such a wonderful time!
こんな間近にマンタが見えるとは思ってなかった!
ってぐらいすごい目の前を何度も何度もマンタは宙返りで来てくれました!
GoProで撮影していたのですが、手にマンタのひれがあたるときもあったりして、こんな体験普通はできないですよね!
マンタのスポットに行くまではボートに揺られながら、綺麗なサンセットも見れて、すごく素敵な時間を過ごせました!!
Dear Hiro Tama-kun,
Aloha!
Thank you for participating in Manta University this time.
Also, thank you for sharing so many photos. I'm glad to see that you enjoyed yourself through the pictures.
We sincerely look forward to your next participation.
Mahalo!
ひろ玉くん様
Aloha!
この度はマンタ大学へご参加いただきましてありがとうございました。
また、たくさんの写真を掲載くださりありがとうございます。写真からも楽しんで頂けた様子が伝わってきて嬉しく思います。
またのご参加を心よりお待ちしております。
Mahalo!
| Rating: | |
|---|---|
| Packages: | 1便プラン(送迎付き) |
| Attended as: | Couples |
| Posted on: | 2023/09/02 |
| Activity Date: | 2023/08/12 |
Reviewed by: ハワイ好き
We were the only Japanese participants, and although we didn't understand the content of the conversation, it felt good to be part of an overseas tour.
For lunch, it was labeled as BBQ, but it was a small, cold hamburger that had been prepared in advance. Since this was one of the reasons we chose the tour, I wish they had made adjustments if there were any changes. I don't think the tour was bad, but I felt it was expensive in terms of cost performance.
日本人は私たちだけで、話の内容はわからないものの、海外のツアーに参加している感覚もよかったです。
昼食は、BBQと書いてあったのですが、作り置きの冷えた小さなハンバーガーで、昼食も選んだ理由だったので、変わったのであれば、修正しておいてほしかったです。
ツアーは悪くなかったと思うのですが、コスパとしては、高いと思いました。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Families |
| Posted on: | 2023/08/26 |
| Activity Date: | 2023/08/02 |
Reviewed by: Diana P.
It was a once in a lifetime experience. The manta rays came right up to us and almost brushed up on us. It was so beautiful as well as seeing all the glowing plankton and other fish. the staff on the boat were friendly and informative. at the end they gave us hot chocolate and soup to warm us up. definitely recommend this company.
| Rating: | |
|---|---|
| Packages: | Evening Manta Snorkeling Adventure |
| Attended as: | Families with Young Children |
| Posted on: | 2023/08/26 |
| Activity Date: | 2023/08/18 |
Reviewed by: ラベンダー
I was worried about whether I would be able to see manta rays based on the reviews, but I did! They came surprisingly close, almost within reach of my hands and feet, so I had to be careful not to touch them at all. Since ocean accidents are scary, I chose a tour that provides explanations in Japanese. Fortunately, there wasn't much price difference for the manta tour, so I went with this one.
I had read in reviews that the boat ride from the port to the manta point was long, and that some people experienced seasickness or found the rocking of the boat difficult. However, since I have never had severe seasickness in the past, I thought that for those who enjoy being out in the sea breeze and taking in the ocean views (especially during sunset, which I think is a precious experience), a longer boat ride could actually be a lucky thing.
The Japanese tour guide was wonderfully attentive and a lovely person, and I really liked them as a person. The cocoa we had on the boat was also delicious.
What I wish I had brought were two bath towels—one for drying off and one to cover my legs—because while the water was a comfortable temperature in a wetsuit during the hot July weather, it was cold once we got back on the boat. I also recommend bringing a warm jacket or something to wrap around your neck and shoulders, as well as warmer clothes and underwear to change into after swimming, along with socks. It would be best to have a thermos to keep hot tea or something to drink on the way back.
Manta rays are adorable, and I recommend this tour for anyone who loves soothing sea creatures like dolphins. I would like to join this tour again next time.
口コミからマンタ見れるのか不安でしたが見れました。
しかも予想外に手や足で触れてしまいそうなくらい近くまで来てくれるので、こちらが一切触れないように体を気をつけないといけません。
海の事故はこわいので、日本語で説明してくださるツアーを選びました。幸いにマンタツアーで価格差はあまりなかったので、こちらにしました。
口コミでは港からマンタのいるポイントまでの乗船時間が長い、船酔いしたり揺れるのが辛い、というのも事前に見ていましたが、過去に酷い船酔いをしたことがなく、海風に当たりながら海の景色(ちょうどサンセットが観れる時間だと貴重な体験だと思います。あとイルカが私達の時は船と一緒に泳いでくれました。)を観るのが好きな人にはストレス発散効果もあり、船に乗る時間が長い方がラッキーではないか、と思いました。
添乗員の日本人の方は、気配りも素晴らしく素敵な人で、私は人として好きな方でしたし、船上でいただいたココアも美味しかったです。
持っていけばよかったと思うのは、7月の暑い時期ですが、海の中はウェットスーツを着てちょうどいい温度ですが、船に上がると寒かったので、バスタオルは拭く用と足に掛ける用の2枚、首や肩には暖かい上着や首に巻けるもの、ホテルに帰るまでに水着から着替える用の普段の服より温かい服装と下着、靴下です。
帰りにホットのお茶などを飲めるように保温水筒に入れておくとベストです。
マンタは可愛らしくて、イルカなどの海の癒し系の生き物が好きな方におすすめです。
次回参加する場合もこちらのツアーにしたいです。
Aloha! Lavender,
Thank you for participating in Manta University. We are glad to hear that you enjoyed the tour.
Also, thank you for writing about the preparations for those considering participation through your experience.
We sincerely look forward to your next participation!
Mahalo!
Aloha! ラベンダー様
この度はマンタ大学へご参加いただきありがとうございました。ツアーを楽しんで頂けたようで嬉しく思います。
また、体験を通して参加を検討してくださっている方への事前準備などについて記述してくださりありがとうございます。
次回のご参加も心よりお待ちしております!
Mahalo!
| Rating: | |
|---|---|
| Packages: | 1便プラン |
| Attended as: | Couples |
| Posted on: | 2023/08/19 |
| Activity Date: | 2023/07/23 |
Reviewed by: Ludwig
Unfortunately, I couldn't see the dolphins, but I was able to meet a sea turtle while snorkeling. It was great to swim up close (you need to stay 3 meters away). I also received videos that were shared with me. Additionally, I was informed about other beaches where I could see sea turtles, and I was able to see them in person. Thank you very much.
イルカには残念ながら会えませんでしたが、シュノーケリングでウミガメに会えました。
間近で泳げて良かったです。(3mは離れる必要があります)
動画も撮って共有いただきました。
また、ウミガメに会える海岸も教えていただき、実際に見ることもできました。
ありがとうございました。
Aloha Ludwig,
Thank you for participating in Dolphin University (Kona Campus).
Unfortunately, it seems you weren't able to meet the dolphins, but I'm glad to hear you enjoyed the tour.
We hope that next time you'll be able to meet the dolphins, so please consider re-enrolling. We look forward to seeing you!
Mahalo!
Aloha Ludwig 様
イルカ大学(コナキャンパス)へご参加いただきありがとうございました。
残念ながらイルカとは会えなかったようですが、ツアーを楽しんで頂けたようで嬉しく思います。
次回こそはイルカと会えますように、是非再入学してくださいね。お待ちしております!
Mahalo !
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2023/08/16 |
| Activity Date: | 2023/08/10 |
Reviewed by: Ludwig
I arrived about 10 minutes ago and took a seat in the middle. It seemed that the seats in the front were reserved separately, so I couldn't choose those.
I used the hotel parking lot, and the staff took note of my number. I wonder if it was discounted? It was $5.
I enjoyed the show, and the food was delicious and representative of Hawaii. The sunset was also wonderful.
However, I felt that the number of dishes was a bit lacking considering the price.
10分前ぐらいに着き、真ん中ぐらいの席に着きました。前方の席は別予約の席となっているようで、選べませんでした。
ホテルの駐車場を利用しましたが、係の人が番号をメモを取っており、安くなったのか?5ドルでした。
ショーは楽しめましたし、料理もハワイらしいもので味は良かったと思います。夕日も素晴らしかったです。
ただ金額からすると品数が少なかったように思いました。
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2023/08/16 |
| Activity Date: | 2023/08/14 |
Reviewed by: Dave T.
Our tour guide Addison was awesome. Excellent in setting tour expectations and safety guidelines from the start. His knowledge of Hawaiian history, culture, volcanology, and astronomy was impressive. VIP treatment. Don’t miss this tour on your visit to the Big Island.
Thanks Addison and team.
- Dave T.
| Rating: | |
|---|---|
| Packages: | Mauna Kea Sunset & Stargazing Tour with Dinner |
| Attended as: | Families |
| Posted on: | 2023/08/16 |
| Activity Date: | 2023/08/14 |
Reviewed by: 子だくさん親父
It was reassuring to have the Japanese guide Tamae with us. The day before, there were only two manta rays, but on our day, we counted six at the same time. You don't usually see this many even while diving. Tamae mentioned that it's rare to see so many manta rays. Our 10-year-old child was also able to participate comfortably. After disembarking, Tamae shared videos of our tour above and below the water via AirDrop. It was fantastic.
日本人ガイドtamaeさんが一緒で安心でした。前の日2枚だったマンタが我々の日は自分達で数えられたところでは同時に6枚。ダイビングでもこんなには見れません。前の日は2枚だったマンタ。tamaeさんもこんなにマンタ多い事は先ず無いとお話しされてました。10才の子供も安心して参加させて頂きました。下船後、tamaeさんが我々が参加していたツアーでの水上と水中の動画をエアードロップで供与してくれました。最高でした。
Aloha! Thank you very much for participating in Manta University. I'm very glad to hear that you enjoyed it. We sincerely look forward to your next participation with your children. Mahalo!
Aloha! 子だくさん親父様
マンタ大学にご参加いただきありがとうございました。
楽しんで頂けたようでとても嬉しく思います。お子様とのまたのご参加を心よりお待ちしております。
Mahalo!
| Rating: | |
|---|---|
| Packages: | 1便プラン(送迎付き) |
| Attended as: | Families |
| Posted on: | 2023/08/15 |
| Activity Date: | 2023/08/12 |
Reviewed by: ヨッピー
I participated on August 9, when there was an impact from the typhoon. Since I was staying in Waikoloa and there were strong winds with whitecaps, I thought this might be canceled as I headed to the port. However, the area around Keauhou Bay was very calm and sunny ☀️, and I was moved by the wonderful scenery and the blue of the ocean. It was a tour that even a couple like us, who are nearing retirement age, could enjoy very much. The staff were cheerful and kind, and we had a fun day. It was fascinating how the weather varied so much in different places on the Big Island.
参加したのは、台風の影響がある8月9日でした。ワイコロアに宿泊していたので強風で白波も立っていたので、これは中止かな?と思いながら港に向かいました。ところが、ケアウホウ湾の方はとても穏やかで快晴☀️、素晴らしい景色と海の青さに感動的しました。私たちのような還暦近くの夫婦でもとても楽しめるツアーでした。スタッフの皆さんが明るく親切で1日楽しかったですハワイ島は、場所によってずいぶんとお天気が違うので不思議でした。
| Rating: | |
|---|---|
| Packages: | 9:00出港(シュノーケル2.5時間) |
| Attended as: | Couples |
| Posted on: | 2023/08/15 |
| Activity Date: | 2023/08/09 |
Reviewed by: Shawn
I was anxious about whether I would actually see manta rays, but I was able to see many of them. They came close enough that it felt like I could touch them, and the experience was incredible. According to the instructor, there is about a 90% chance of encountering manta rays. There was also a Japanese-speaking instructor, which made me feel more at ease during the tour. I participated with my family, and it became a wonderful memory.
実際にマンタが見れるのか不安がありながら、参加しましたが、多くのマンタを見ることが出来ました。触れそうな距離まで近くに来ることもあり、迫力が凄かったです。
インストラクターの方によると、約90%近くの割合でマンタに遭遇できるだとか。
日本語インストラクターの方もいて、安心してツアーに参加できました。
家族で参加しましたが、とても良い思い出になりました。
Aloha! Shawn,
Thank you for participating with your family at Manta University.
I'm glad to hear that you had a great time meeting many mantas.
Please join us again with everyone. We look forward to seeing you!
Mahalo!
Aloha! Shawn様
ご家族でマンタ大学へのご参加いただきありがとうございました。
たくさんのマンタと出会って楽しんで頂けたようで嬉しく思います。
是非また、皆様でご参加くださいね。お待ちしております。
Mahalo!
| Rating: | |
|---|---|
| Packages: | 1便プラン(送迎付き) |
| Attended as: | Families |
| Posted on: | 2023/08/15 |
| Activity Date: | 2023/08/12 |
Reviewed by: GopiK
This whole event and trip was astonishing. I never had an opportunity to see the sky like this ever before. The trip was well organized and our guide Nate was so brilliant and he explained each and every part of the sky so beautifully in addition to having us watch different planets through the extraordinary telescope that he brought. The whole sky is so active in the night where we were able to see bunch of shooting stars, starlink satellites and other individual ones. I probably will do this again next time when I am in Big island!!
| Rating: | |
|---|---|
| Packages: | From Hilo - Rainbow Falls, Kaumana Caves, Solar Viewing & Stargazing with Dinner |
| Attended as: | Families with Young Children |
| Posted on: | 2023/08/14 |
| Activity Date: | 2023/07/20 |
Reviewed by: Vanessa V
Fernando was our tour guide and he was great. We had the perfect weather. Its was an amazing experience! Definitely need the parka even though it was August. It was 44 degrees at the top and got colder after the sun set.
| Rating: | |
|---|---|
| Packages: | Mauna Kea Sunset & Stargazing Tour with Dinner |
| Attended as: | Couples |
| Posted on: | 2023/08/13 |
| Activity Date: | 2023/08/11 |
Reviewed by: Kara
Fun and sunny day on the gorgeous Captain Cook bay!
| Rating: | |
|---|---|
| Packages: | Morning Kealakekua Snorkel Tour [4.5 hours] |
| Attended as: | Families with Young Children |
| Posted on: | 2023/08/13 |
| Activity Date: | 2023/06/25 |
Reviewed by: Kara
We got lucky and got a few mantas so the night was worth it!
Aloha Kara! We are so happy you were able to experience the magic of snorkeling with Manta Rays! Thank you for joining our tour, we hope you come back soon. Mahalo
| Rating: | |
|---|---|
| Packages: | Manta Ray Night Snorkel with Sunset Cruise |
| Attended as: | Couples |
| Posted on: | 2023/08/13 |
| Activity Date: | 2023/06/21 |
Reviewed by: Candy
We had a family of 10 with kids. They all had a great time. The dancers were beautiful. The kids especially liked the fire dancers. The food was great with a great variety. The bar service was fantastic. The only negative was the heat at that time of day. But other than that we had a blast! Would do it again!
| Rating: | |
|---|---|
| Packages: | Royal Kona Resort - Standard Luau Package |
| Attended as: | Families with Young Children |
| Posted on: | 2023/08/12 |
| Activity Date: | 2023/07/17 |
Reviewed by: 家族旅行
There were not enough life jackets provided for the number of people on the tour, so I had no choice but to search for an emergency life jacket (which was covered in dust) under the chair and wear it. Other families also had their children wear the emergency jackets while the adults jumped into the sea without any life jackets. The waves were quite high, and I felt a real danger to my life.
I was able to see the manta rays properly, but due to the confusion with the life jackets, my viewing time ended up being about 15 minutes shorter than those who entered the water earlier, which was really disappointing.
ライフジャケットがツアーの人数分用意されておらず、仕方なく緊急用のライフジャケット(ホコリだらけ)を椅子の下から探して着用しました。他の家族も子供のみ緊急用を付け、大人はライフジャケットなしで海に飛び込む始末。波も相当高く、命の危険を感じました。
マンタ自体はちゃんと見れましたが、ライフジャケットのゴタゴタで、先に入水した参加者より鑑賞時間が15分程短くなってしまったのが、本当に残念です。
Dear Family Traveler,
Thank you for participating in the Manta University program. We also appreciate your valuable feedback despite your busy schedule.
We apologize for any discomfort caused by the slightly strong winds and waves during your experience. Regarding the use of life jackets, it is mandatory for children under 12 years old on the Big Island, while it is optional for adults. Therefore, we ask about life jacket preferences during the tour check-in and provide them before departure.
On the day of your tour, we confirmed that more customers than usual requested to wear life jackets after departing the harbor, based on the sea conditions.
We take your comments seriously and will use them to improve our crisis management and services, ensuring that our customers can participate in tours with confidence and enjoyment.
Thank you once again for your valuable feedback.
家族旅行様
この度はマンタ大学へ参加いただきありがとうございました。また、お忙しい中貴重なコメントを頂き重ねて感謝申し上げます。
風や波がやや強めの海のコンディションの中、不快な思いをさせてしまい申し訳ありませんでした。
ライフジャケットの着用につきまして、ハワイ島では12歳以下のお子様に対しては着用の義務がございますが大人は任意となっております。そのためツアーのチェックイン時に着用の希望を伺い出航前にお渡ししております。
当日はハーバーを出航後に海のコンディションを見てライフジャケットを着用したいと要望されたお客様が通常よりも多くいらっしゃったと確認しました。
お寄せ頂いたコメントを真摯に受け止め、今後お客様に安心して楽しくツアーに参加していただけるようさらなる危機管理とサービスの改善に役立てたいと存じます。
この度は貴重なご意見をありがとうございました。
| Rating: | |
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| Packages: | 1便プラン |
| Attended as: | Families |
| Posted on: | 2023/08/11 |
| Activity Date: | 2023/08/04 |
Reviewed by: New2Hawaii
Best crew ever! They were kind and helpful and overall awesome! Would definitely use again
| Rating: | |
|---|---|
| Packages: | Sunset Cruise & Evening Manta Snorkel Tour [2.5 hours] |
| Attended as: | Families with Young Children |
| Posted on: | 2023/08/11 |
| Activity Date: | 2023/08/09 |
Reviewed by: やっさん
Initially, the manta rays did not appear on the scheduled day, but I was able to participate the next day and see them (it's quite rare not to see manta rays). I have been longing to join this tour for about six years, and since I had planned it for the early part of my stay, I was glad to have the opportunity to retry. It did take a fair amount of energy, though...
If anyone is going to the Big Island, I highly recommend this tour! It was disappointing not to see the manta rays on the first attempt, but I truly appreciate the staff for their generous support, including arranging the retry!
当初予定した参加日にはマンタが現れず、次の日に参加して見ることができました(マンタに会えないのはかなり珍しいとのことです)。
6年ぐらい前からこのツアーに参加したいと切望しており今回の滞在の最初の方に予定をしていたため、リトライができる結果となり、よかったと思っています。体力はそれなりに使いましたが・・・
ハワイ島に行かれる方がいたら、おすすめのツアーです!
1回でマンタが見れないのは残念でしたが、リトライの手配も含めてスタッフの方に手厚くサポートしていただいて本当に感謝です!
Aloha Yassan!
Thank you for participating in Manta University this time.
I'm glad to hear that you enjoyed it, even though you had to retry. Please come and visit us again!
Mahalo!
Aloha やっさん!
この度はマンタ大学へご参加いただきありがとうございました。
リトライして頂くこととなりましたが楽しんで頂けたようで嬉しく思います。ぜひまた遊びにきてくださいね。
Mahalo!
| Rating: | |
|---|---|
| Packages: | 1便プラン |
| Attended as: | Couples |
| Posted on: | 2023/08/09 |
| Activity Date: | 2023/07/21 |
Reviewed by: Sreedhar
- crew was very helpful
- had a good evening boat ride with sunset view
- crew explained the instructions clearly
- great experience watching manta rays up close
- crew helped my kids getting into and out of water
Aloha Sreedhar! Thank you for choosing Iruka and for sharing your positive feedback. We are so glad that you enjoyed your time on our tour. We hope to see you again in the future! Mahalo
| Rating: | |
|---|---|
| Packages: | Manta Ray Night Snorkel with Sunset Cruise |
| Attended as: | Families with Young Children |
| Posted on: | 2023/08/05 |
| Activity Date: | 2023/07/10 |
Reviewed by: はぐまま
The shuttle driver spoke only English, but he was very kind. When we arrived at the harbor, there was a Japanese staff member (a woman), which made me feel at ease as I prepared. She also accompanied us on the activities, so I was a bit anxious about the night snorkeling, but I enjoyed it.
Most importantly, I was moved to see a manta ray up close, which I hadn't encountered the day before. It seems that this tour is the only one where you can see manta rays during night snorkeling, so I highly recommend it for anyone going to the Big Island. They provide wetsuits, so it's not cold at all.
送迎ドライバーは英語オンリーでしたがとても優しい方でした。
ハーバーに着くと日本人スタッフ(女性)がいて安心して準備ができました。その方がアクティビティーにも同行していたので、ナイトシュノーケリング少し不安でしたが楽しめました。
何より前日は現れなかったマンタに会えて、すごく近くで観られたことが感動でした。
ナイトシュノーケリングでマンタに会えるのはこちらのツアーだけらしいのでハワイ島行かれる方は是非参加することをおすすめします。
ウエットスーツ貸してもらえるのでぜんぜん寒くないです。
Dear Hagumama,
Aloha!
Thank you for participating in Manta University. We are all delighted to hear that you were able to enjoy it with peace of mind. When you come to Hawaii, please come to meet the mantas, dolphins, and turtles.
Mahalo!
はぐまま様
Aloha!
この度はマンタ大学にご参加いただきありがとうございました。
安心して楽しんで頂けたとのご感想を賜りスタッフ一同嬉しく思っております。
ハワイにお越しの際は、マンタやイルカ、カメ達に会いにきてくださいね。
Mahalo!
| Rating: | |
|---|---|
| Packages: | 1便プラン(送迎付き) |
| Attended as: | Families |
| Posted on: | 2023/08/02 |
| Activity Date: | 2023/07/31 |
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Aloha! Mako,
Thank you for participating in Manta University. We are very happy to hear that you were able to enjoy it with peace of mind. Please come visit us again sometime. We are looking forward to it from the bottom of our hearts.
Mahalo!
Aloha! Mako様
この度は、マンタ大学にご参加くださりありがとうございました。
安心して楽しんで頂けたとのこと、スタッフ一同とても嬉しく思います。
是非またの機会に遊びに来てくださいね。心よりお待ちしています。
Mahalo!