Reviewed by: Cathy
The entertainment was amazing, and the food was great!
| Rating: | |
|---|---|
| Packages: | Ohana Package |
| Attended as: | Families |
| Posted on: | 2016/08/21 |
| Activity Date: | 2016/08/18 |
Reviewed by: RIKA
This time, we had made a reservation for a family of four, but only one reservation was found. Since it wasn't specified whether the meeting place was the lower lobby or the main lobby, I asked the person at the tour desk, and that’s how I found out. I wonder what would have happened if I hadn’t checked in advance. It was a bit surprising. The optional content was good, so it's a shame. However, I do think that people who are proficient in English will enjoy it more.
今回、四人家族で予約していたのですが、1人分しか予約が入っていませんでした。
待ち合わせ場所がロウアーロビーかメインロビーか書いてなかったので、今回のツアーのデスクの人に聞いてもらったところ、それが判明しました。
事前に確認しなかったらどうなっていたか。
ちょっとびっくりです。
オプショナルの内容は良かったので残念です。
ただ、やはり英語が堪能な人の方がより楽しめると思います。
| Rating: | |
|---|---|
| Packages: | ワイコロア地区送迎 |
| Attended as: | Families |
| Posted on: | 2016/08/18 |
| Activity Date: | 2016/08/13 |
Reviewed by: Family traveler
We originally arrived on a Friday to see the show, but shortly after we started the meal,we were completely rained out. That was very disappointing and upsetting that we weren't forewarned by email about the strong possibility of rain, as we had come over from Hilo for the luau. However, we received a rain check for another luau on the following Monday. Fortunately, we were able to rearrange our schedule to come before flying home. The Monday night luau was lovely - entertainment and emcee were fantastic all around. Food was good, not great. Service was okay. Location was beautiful.
| Rating: | |
|---|---|
| Packages: | Royal Kona Resort - Standard Luau Package |
| Attended as: | Families |
| Posted on: | 2016/08/18 |
| Activity Date: | 2016/08/12 |
Reviewed by: Bree
Loved everything about the trip. Was fun and worth it. Learned lots, the view was beyond amazing. The staff where wonderful and funy/outgoing. Would recommend for anyone and their families.
| Rating: | |
|---|---|
| Packages: | Royal Kona Resort - Standard Luau Package |
| Attended as: | Couples |
| Posted on: | 2016/08/14 |
| Activity Date: | 2016/08/03 |
Reviewed by: Trina Sung
Our guide is David and he was very kind and informative. He provided a lot of island guide and knowledge of astronomy and geography. Everything in the tour were just fine. We had all things we needed. I loved the parka very much. Without the parka and the gloves, I would be freezed at the height of 4000m. When I saw the milky way in the sky, I was very very touched. It's incredible!!!!
| Rating: | |
|---|---|
| Packages: | Mauna Kea Sunset & Stargazing Tour with Dinner |
| Attended as: | Couples |
| Posted on: | 2016/08/13 |
| Activity Date: | 2016/08/05 |
Reviewed by: Trina Sung
Excellent tour!!!! The staffs were very helpful and kind. Everything just went well, include the cruise, the snorkeling time and the BBQ. We had everything on time and got everything we needed. Kealakelua Bay was such a fantastic place!!!! I would never forget this trip and recommended everyone to Hawaii to come here!
| Rating: | |
|---|---|
| Packages: | Morning Kealakekua Snorkel Tour [4.5 hours] |
| Attended as: | Couples |
| Posted on: | 2016/08/13 |
| Activity Date: | 2016/08/04 |
Reviewed by: みゆき
The boat was incredibly fast, bouncing around fiercely, and it was a lot of fun! The kids were scared at first, but it seems they gradually started to enjoy it. Thank you!
ボートはすごいスピードで、バウンドも、激しく、楽しかったです!
子供たちも最初は怖かってましたが、だんだん楽しくなってきたみたいです。
ありがとうございます。
| Rating: | |
|---|---|
| Packages: | 5時間コース |
| Attended as: | Families |
| Posted on: | 2016/08/13 |
| Activity Date: | 2016/07/18 |
Reviewed by: Andrew
Gordon, our Driver / Guide was very knowledgable of the Island and was a great guide of the cosmos. I will definitely be returning and have already shared some of the pictures i took, and people still dont believe how great the stars you can see with the naked eye. I couldn't believe how great it looked almost fake it was that Great of an experience. Thanks for the Dinner and Hot Drink selection at the end of our star gazing tour.
#Returning2017
Andrew.
| Rating: | |
|---|---|
| Packages: | Mauna Kea Sunset & Stargazing Tour with Dinner |
| Attended as: | Solo Travelers |
| Posted on: | 2016/08/06 |
| Activity Date: | 2016/08/03 |
Reviewed by: BeePos
Talented and great looking actors, musicians and hostess. The food was high quality. The only thing that kept me from giving it 5 stars is the Mai Tais. They were mainly juice, super sweet and head-ache inducing. The bar closed much earlier than dinner ended, so I couldn't take advantage of the open bar. Another thing that didn't seem fair is that teenagers paid the same as adults. And of course they weren't drinking...
| Rating: | |
|---|---|
| Packages: | Royal Kona Resort - Standard Luau Package |
| Attended as: | Families |
| Posted on: | 2016/07/25 |
| Activity Date: | 2016/07/12 |
Reviewed by: BeePos
The nature walk was just perfect. We were transported to the forest by a great big open truck with 6 wheels. It was to full capacity with 11 people on board plus our guide and driver, Noi. She was super experienced driving the truck (which didn't seem easy) and very knowledgeable about all that was around us in the forest. She went out of her way to make sure we all had captured the right pictures. The waterfall was super pretty and refreshing to swim in. The views were fantastic and the time went by super quickly.
I would definitely recommend this adventure to everyone who can easily walk for an hour or so straight.
| Rating: | |
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| Packages: | Half-Day Package |
| Attended as: | Families |
| Posted on: | 2016/07/25 |
| Activity Date: | 2016/07/13 |
Reviewed by: Steve C
We thoroughly enjoyed the show. Even a little rain just added to the entertainment. Good buffet with plenty to choose from with foods both familiar and local. Nice atmosphere on the lawn by the ocean. Fire dancer was pretty awesome. Great view of the sunset. We would do this again.
| Rating: | |
|---|---|
| Packages: | Royal Kona Resort - Standard Luau Package |
| Attended as: | Families |
| Posted on: | 2016/07/24 |
| Activity Date: | 2016/07/13 |
Reviewed by: 小川 万里
This is my fourth time on board. At some point, it has become a promise between my husband and me that "when we come to the Big Island, we will participate in the Fair Wind activities." As always, I'm excited to visit the beautiful bay and scenery. Actually, I tend to get seasick, so I usually struggle with boats. However, the Fair Wind catamaran has minimal rocking, which allows someone like me to feel safe while on board. I've been on it four times and have enjoyed myself without getting seasick even once. Watching the fish is fun, but sliding down the slide attached to the boat while shouting "Yay!" and "Wow!" truly brings me back to my childhood and is the best time ever. It's also nice that lunch is prepared at just the right time. The crew members are all friendly and amazing. I definitely want to go again next time.
4回目の乗船。いつの頃からか「ハワイ島に来たら、フェアウィンド号のアクティビティーに参加する。」というのは、私達夫婦の御約束事みたいになってしまいました。風景と美しい湾に行くのは、いつもの事ながらわくわくします。実は、私は船酔いするため船は、苦手中の苦手なのです。しかし、双胴船のフェアウィンドは揺れが少ないことから、こんな私でも安心して乗船できます。4回乗船しましたが、1度も船酔いすることなく楽しむことができました。お魚を見るのも楽しいですが、船についている滑り台を「きゃー」とか「わー」とか叫びながら滑り落ちるのは、まさに童心に戻って最高の時間です。調度よい時間に昼食が準備されるのも良いですよね。
クルーのスタッフは、みんなフレンドリーで最高です。また次回も是非行きたいと思っています。
| Rating: | |
|---|---|
| Packages: | 9:00出港(シュノーケル2.5時間) |
| Attended as: | Couples |
| Posted on: | 2016/07/24 |
| Activity Date: | 2016/07/18 |
Reviewed by: David N.
Great comfortable boat. Friendly service. Fantastic food.Highly recommend this dinner cruise
| Rating: | |
|---|---|
| Packages: | Dinner Cruise |
| Attended as: | Couples |
| Posted on: | 2016/07/22 |
| Activity Date: | 2016/07/19 |
Reviewed by: Disappointed
Due to traffic (not indicated by Google Maps) we were running late. I called the boat office and they would not hold the boat for me for 7 minutes, as that is all we needed after the traffic picked up to get to the pier. Extremely disappointed! It was our last night in Hawaii so we couldn't make it up. $450 in the air. Hopefully Veltra will understand and issue a refund.
| Rating: | |
|---|---|
| Packages: | Dinner Cruise |
| Attended as: | Families |
| Posted on: | 2016/07/21 |
| Activity Date: | 2016/07/15 |
Reviewed by: Steve L
Amazing detail....John and Jacob were fantastic...extremely friendly and helpful
Mahalo for joining us out on the water. We appreciate the review and are stoked you had as much fun out there as we dis with you.
Aloha!
| Rating: | |
|---|---|
| Packages: | Semi-Private Surf Lesson for Two |
| Attended as: | Couples |
| Posted on: | 2016/07/17 |
| Activity Date: | 2016/07/14 |
Reviewed by: たーさん
This is my third time, and it's always great no matter how many times I participate. It's truly a wonderful time, like being in a dream. This time, I didn't see anything in the first half, so I gave up and went back to the boat, took off my wetsuit, and was drinking cocoa when suddenly it appeared! I hurriedly grabbed my camera, put on my snorkeling gear just as I was, and went back into the sea. I'm so glad I got to see it!
今回で3回目ですが、何回参加してもいいですね。
本当に夢の中にいるような素敵な時間です。
今回は前半全く現れず、諦めて船に戻りウエットスーツを脱いでココアを飲んでいたら現れたではありませんか!
急いでカメラ持ってそのままの恰好でシュノーケルギアだけ付けて海に戻りました。
会えてよかったです~!
アロハ、そして旅行のレビューに時間を割いていただきありがとうございます。またお会いできることを願っています!
Aloha and Mahalo for taking the time to review your trip. We hope to see you again!
| Rating: | |
|---|---|
| Packages: | サンセットプラン |
| Attended as: | Solo Travelers |
| Posted on: | 2016/07/17 |
| Activity Date: | 2015/08/10 |
Reviewed by: みなみはた さとし
I was worried about whether I would encounter a manta ray, but I did! They were so close! It was surprising! I want to tell my friends about it.
マンタに出会えるか心配でしたが、会えるわ!近いわ!びっくりでした!
友達などにも教えてあげたいです。
Aloha!
Thank you for participating!
It seems you were able to see many mantas! I hope you were healed by the magical night sea.
Please come back to experience the great nature of the Big Island again.
Mahalo!
Aloha!
この度はご参加頂きましてありがとうございました!
たくさんのマンタに会えたようですね!幻想的な夜の海に癒されたのではないでしょうか。
また是非ハワイ島の大自然を体感しにいらして下さいね。
Mahalo!
| Rating: | |
|---|---|
| Packages: | ワイコロア以北方面送迎プラン |
| Attended as: | Families |
| Posted on: | 2016/07/17 |
| Activity Date: | 2016/07/13 |
Reviewed by: Nancy
We have been coming here for quite a while and have attended more luaus than I can count. The island breeze luau is the best. What makes this one great is the history of the island that is part of the program. Plus the buffet is the best one around. And just like in real estate, LOCATION LOCATION LOCATION!!!!!!
We recently moved here so a luau is always on the agenda when friends come. We still get as excited now as the first one we ever saw.
Aloha
Mahalo! We appreciate your kind words and look forward to having you back at the Island Breeze luʻau again soon!
| Rating: | |
|---|---|
| Packages: | Ohana Package |
| Attended as: | Families |
| Posted on: | 2016/07/17 |
| Activity Date: | 2016/07/14 |
Reviewed by: 1125
I was a bit worried before participating because there was a possibility that we might not see anything after coming all the way to the Big Island and paying money, but... we did see them (^_^). It was thrilling to see them up close. However, I did get seasick... I had never experienced motion sickness or seasickness before, but this time I was really affected (*_*). The boat rocked quite a bit before the manta rays appeared at the spot. I ended up giving up halfway, but the guide was very kind and reassuring throughout the trip. Since you get wet and it can be very cold on the way back, I definitely think you should bring something to wear over yourself!! My husband was shivering too (laughs). If you take motion sickness medication and are well-prepared, it’s a very satisfying tour☆
ハワイ島まで来て、お金も払って、
見られない可能性があるということで参加前は少し心配していましたが、、、見られました(^_^)
間近で見られて感激です。
ただ船酔いが…
今まで乗り物酔い、船酔いとしたことがなかったのですががっつり酔ってしまいました(*_*)
ポイントについてからマンタが現れるまでがかなり揺れます。
途中でギブアップしてしまいましたが、ガイドさんが終始優しく対応してくれて安心しました。
体が濡れて帰りはとても寒いので羽織るものを絶対に持っていった方がいいと思います!!
旦那も震えてました(笑)
酔い止め飲んで装備もしっかりしていけばとても満足なツアーですよ☆
Thank you for the advice on enjoying the tour. Manta University has night tours, so even in summer, it's essential to prepare for the cold. For those who will be participating, please be sure to bring a jacket or similar clothing. Thank you for your feedback.
ツアーを楽しむためのアドバイスありがとうございます。
マンタ大学は夜のツアーのこともあり、夏といえども防寒対策は必須です。
これからご参加されます皆様も、ジャケット等を必ずお持ちください。
ご意見ありがとうございました。
| Rating: | |
|---|---|
| Packages: | ワイコロア以北方面送迎プラン |
| Attended as: | Couples |
| Posted on: | 2016/07/16 |
| Activity Date: | 2016/06/23 |
Reviewed by: Thesavagedad
Good food nice setting more of calm luau but all together a good experience .
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2016/07/16 |
| Activity Date: | 2016/06/20 |
Reviewed by: Amy
Strongly reconmended! Snorkling food view.. Everything was great! Worth it
| Rating: | |
|---|---|
| Packages: | Morning Kealakekua Snorkel Tour [4.5 hours] |
| Attended as: | Couples |
| Posted on: | 2016/07/14 |
| Activity Date: | 2016/07/11 |
Reviewed by: a fan
My two teenagers (from LA) who don't like to show enthusiasm about anything had a great time on this activity. I loved seeing the Spinner Dolphins. We felt very safe and well taken care of. I highly recommend the Fair Wind.
| Rating: | |
|---|---|
| Packages: | Morning Kealakekua Snorkel Tour [4.5 hours] |
| Attended as: | Families |
| Posted on: | 2016/07/09 |
| Activity Date: | 2016/06/13 |
Reviewed by: haro
The guide, Tori, was bright and kind, a really nice person! I was a bit worried about the night snorkeling since it was my first time, but we just held onto a board with lights and floated, so there was nothing to worry about at all. I was more moved by the manta rays that kept coming right up to us. We were in the water for about 30 minutes, so after getting out, it felt cold, so it's essential to have something to wear. I also think it's a good idea to bring a waterproof camera. You can take photos up close!
ガイドのとりさん明るくて優しい良い方でした!
夜のシュノーケリングは初めてで怖いんじゃないかと少し心配していましたが、
ライト付きの板にみんなでつかまって浮いているだけなので、全く心配なことはありませんでした。それよりも目前まで何度もやってくるマンタに感動しっぱなしでした。
30分ほど水の中にいるので、あがったあとは寒さを感じるので羽織るものは必須です。
あと防水カメラ持っていくといいと思います。間近で撮影できます!
The manta rays that seem to rise up from the night sea are fantastical, and their white, glowing bellies when they flip over are beautiful as well. During the day, we also offer dolphin snorkeling, so please join us again!
夜の海に浮かび上がってくるような幻想的なマンタ、裏返った時の白く光るお腹がまた美しいです。
昼間はドルフィンスノーケリングもやっておりますので、ぜひまたご参加下さい!
| Rating: | |
|---|---|
| Packages: | ワイコロア以北方面送迎プラン |
| Attended as: | Couples |
| Posted on: | 2016/07/03 |
| Activity Date: | 2016/06/28 |
Reviewed by: Troy and Sjoen
Lots of neat stuff at the bottom, and a very comfy ride.
| Rating: | |
|---|---|
| Packages: | Kona Submarine |
| Attended as: | Couples |
| Posted on: | 2016/07/02 |
| Activity Date: | 2016/06/06 |
Reviewed by: Patty & Dan monk
Husband and I went together and the crew was great we just didn't think the snorkel was that great. We had issues with our gear and we didn't see too much
| Rating: | |
|---|---|
| Packages: | Afternoon Kealakekua Snorkel Tour [3.5 hours] |
| Attended as: | Couples |
| Posted on: | 2016/06/30 |
| Activity Date: | 2016/06/28 |
Reviewed by: Wanda Lincoln
We had a wonderful time. The captain steered around a storm and we were able to have a great trip. The food was delicious, the whole crew was great. Thanks for the awesome time.
| Rating: | |
|---|---|
| Packages: | Dinner Cruise |
| Attended as: | Couples |
| Posted on: | 2016/06/25 |
| Activity Date: | 2016/06/03 |
Reviewed by: Del & Ro
Very tour to do!
There was not too much people on zodiac (9 + our guides).
Thank you very much Chris, Devante and Jennifer! It has been a pleasure to do this activity with you!
| Rating: | |
|---|---|
| Packages: | 4-Hour Deluxe Morning Tour (8:00 AM) |
| Attended as: | Couples |
| Posted on: | 2016/06/22 |
| Activity Date: | 2016/06/18 |
Reviewed by: CGTUR
Great tour, the guide was very knowlegable answering all questions put. The trip was worth every penny. The sunset seen from the summit was truly spiritual.
| Rating: | |
|---|---|
| Packages: | Summit Sunset & Stargazing Adventure |
| Attended as: | Solo Travelers |
| Posted on: | 2016/06/20 |
| Activity Date: | 2016/06/17 |
Reviewed by: おたま
It was an emotional moment as so many dolphins approached us, and in the end, Nankai even showed us a twist jump. I highly recommend it.
I was really tense on the boat, worried about seasickness, but the staff skillfully eased my feelings and lifted my spirits. At first, I struggled to get used to the water and ended up drinking seawater, but with the staff's appropriate advice, I got accustomed to it in the second half, my field of vision expanded, and I became more relaxed. I think anyone can enjoy this experience.
野生とは思えないほど、沢山のイルカが寄ってきてくれ、最後はひねりをいれたジャンプを南海も見せてくれました。感動のひと時でした。お勧めです。
私は金づちの上に、船酔いが心配で、ガチガチだったのですが、スタッフの方が上手に気持ちをほぐし、テンションをあげてくれました。初めは水の中に慣れず、海水を飲んだりと苦戦しましたがスタッフの適切なアドバイスで後半は慣れ、視野も広がり、余裕もでてきました。誰でも楽しめると思います。
| Rating: | |
|---|---|
| Packages: | 送迎付きプラン |
| Attended as: | Friends |
| Posted on: | 2016/06/15 |
| Activity Date: | 2016/06/10 |
Reviewed by: ruru
I participated with my two daughters. The guides were very kind, and their explanations were easy to understand, which was great. We got close enough to touch the manta rays. It was an emotional experience!!
娘2人と参加しました。ガイドの方々もとても親切で説明もわかりやすくて良かったです。マンタが触れる距離まで近付いてくれました。感動でした!!
ALOHA!! We're so glad to hear that you enjoyed snorkeling with the manta rays. We sincerely look forward to your next participation. MAHALO!!
ALOHA!! マンタとのシュノーケルをお楽しみいただけたようで何よりです。またのご参加を心よりお待ちしております、MAHALO!!
| Rating: | |
|---|---|
| Packages: | コナ地区送迎プラン<2017年3月31日まで> |
| Attended as: | Families |
| Posted on: | 2016/06/13 |
| Activity Date: | 2016/06/08 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you very much for participating in the tour. We are also pleased to hear that you enjoyed the activities.
Upon checking with the local operating company regarding the situation on the day of the tour, it was confirmed that, as you mentioned, only one reservation was arranged at the time of booking. We sincerely apologize for any anxiety this may have caused due to the oversight in arrangements. Additionally, we apologize for the lack of clarity regarding the pickup location details, which may have caused you inconvenience.
We take your feedback seriously and, together with the operating company, will strive to improve our services in the future.
Thank you very much for your valuable feedback despite your busy schedule.
VELTRA Customer Support Team
この度はツアーにご参加いただき誠にありがとうございます。
また、アクティビティ内容につきましてはお楽しみいただけたようで嬉しく思います。
現地催行会社に当日の状況を確認しましたところ、仰る通り、ご予約時には1名しか手配されておりませんでした。
手配不備により不安なお気持ちにさせてしまいましたこと、お詫び申し上げます。
また、ピックアップ場所の詳細につきましても、内容が明確でなく、お手数をお掛けして申し訳ございません。
お客様からのお言葉を真摯に受け止め、催行会社共々、今後さらなるサービス向上に努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム