Reviewed by: Larry
The food was not very good this time. I didn't get the choice I requested on their website (beef) and instead got cold/dry chicken. I went with Forest and Trails since I used them for this tour the last time I was on the Big Island. The last time we stopped near the Ranger station and were allowed to go in and look at the exhibits, this time we parked in a remote corner and were too far away. The views were amazing and well worth the little issues that came up.
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| Attended as: | Families |
| Posted on: | 2012/09/19 |
Reviewed by: Mr. Anonymous
Our 2 teenagers loved it. The experience is so much fun! The staff was friendly and curtious. I would definitely recommend this activity.
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| Attended as: | Families with Young Children |
| Posted on: | 2012/08/29 |
Reviewed by: mipo
I hoped to be a Japanese pilot, but I ended up participating in an English tour without any mention of that. The scenery was wonderful, and I was moved, but since I was seated next to the pilot (the computer assigns seats based on weight), I kept seeing the pilot yawn, which made me nervous. When I asked, "Are you sleepy?" he replied, "No!" so I took his word for it. The first hour was over Kilauea, and the second hour was over Waipi'o Valley. There was a stop at Hilo Airport for a break. Anyway, I'm glad we arrived safely.
日本語パイロットを希望したのですが、全くそれに触れられることもなく、英語のツアー参加になりました。
素晴らしい景色で、感動しましたが、パイロットの方の横の席になったせいで(体重でコンピューターが、席を決めます)、パイロットのあくびが何度も目に入り、緊張しました。
「Are you sleepy~」と聞いたら、「No!」と言われたので、それを信じて乗っていました。
前半1時間は、キラウエア、後半1時間は、ワイピオ渓谷です。途中、ヒロ空港に立ち寄り休憩があります。
とにかく、無事に着いてよかった。
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| Attended as: | Couples |
| Posted on: | 2012/08/22 |
Reviewed by: 匿名希望
You can purchase a DVD featuring the scenery from the helicopter you boarded, but the picture quality (color reproduction) was poor, and the recorded date was completely wrong, which was very frustrating. It's disappointing, especially since the actual scenery was beautiful.
搭乗したヘリコプターからの景色を写したDVDを購入できるのですが、画質(発色)が悪く、記録年月日も全く違うという非常に困ったものでした。
実際の景色がきれいであっただけに残念です。
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| Attended as: | Families with Young Children |
| Posted on: | 2012/08/22 |
Reviewed by: Mr. Anonymous
The staff was great always willing to help and serve and the food was great especially the mashed potatoes and the view was great to take pictures of
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| Attended as: | Couples |
| Posted on: | 2012/08/21 |
Reviewed by: mynmgh1
We've been to Hawaii several times, but this is the first time we canoe surfed. This was such a fun activity, and since we purchased it on sale, the value was great! The men who guided us were so nice! They were so friendly and knowledgeable. Not only was it fun, but extremely interesting. They told us a lot of history about outrigger canoeing. The tour was supposed to be a half an hour, but lasted about an hour. Just a heads up you will paddle so there is a bit of exercise (nothing outlandish). Also, if you get sea sick you may want to take Dramamine, since you have to wait for waves just floating there. I would love to do this again!!
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| Attended as: | Couples |
| Posted on: | 2012/08/18 |
Reviewed by: Ken
My husband and I were celebrating our 30th anniversary!
I suggested the Champagne Sunset cruise on our anniversary date and to renew our vows. I liked the ideal so much I accidently double booked it. A rep from Hawaii Activities called to inform me of the double booking in time for me to cancel one of them as not to be charged twice! The atmostphere was great! There were several couples celebrating anniversaries and newlyweds. The staff was fun and helpful. The ceremony was shared with everyone on board as our choice. The Captain was excited for us and enjoyed performing the ceremony! I recommend this cruise and staff for everyone.
Thank you for a great experience!!
Ken and Terry (Illinois)
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| Attended as: | Couples |
| Posted on: | 2012/08/15 |
Reviewed by: Mr. Anonymous
We had a wonderful guide/driver. She really gave us a lot of information on the way up and at the site. It was nice to not drive or worry about packing warm weather gear. Well worth the money. And the meal was very good and filling.
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| Attended as: | Couples |
| Posted on: | 2012/08/14 |
Reviewed by: jjbryan
This trip was fantastic. Captain Jeff and his crew, Nathan & Carlos, were wonderful and made sure that we had a great time. The food was delicious and we enjoyed relaxing on the deck, reveling in the ocean breeze as we sailed into the Pacific sunset. Highly recommend this excursion as it's fun for all ages. :)
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| Attended as: | Couples |
| Posted on: | 2012/08/06 |
Reviewed by: Lindsay
My husband and I enjoyed our afternoon/evening learning all about Mauna Kea and the journey up the mountain. Our tour guide was wonderful and knowledgeable.
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| Attended as: | Couples |
| Posted on: | 2012/08/06 |
Reviewed by: Mr. Anonymous
We had a great time. We were not sure what to expect. The staff was very friendly and full of information. We were able to see Manta Rays and Giant Turtles and many fish. Would recommend for 1st timers to the island. For repeat visitors, a longer boat ride would be recommended as our 30 minutes went by very quickly.
| Rating: | |
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| Attended as: | Families with Young Children |
| Posted on: | 2012/08/01 |
Reviewed by: 匿名希望
I don't think you can see so many stars anywhere else in Japan. It was really cold, but both the sunset and the starry sky were incredibly beautiful.
Since I'm not very knowledgeable about stars, I think I only understood about half of the explanations in English. I couldn't book a Japanese tour, so I went with this one, but I wish I had studied a bit before going.
日本であんなに星がいっぱいみれることはないと思います。
すごく寒かったけど、サンセットも星空もすごくきれいでした。
星に詳しくないのもあり、英語での説明は半分ぐらいしか理解できてないと思います。
日本語のツアーが取れなかったので、こちらにしたのですが、行く前に少しは勉強していけばよかったと思うぐらいです。
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| Attended as: | Families |
| Posted on: | 2012/07/30 |
Reviewed by: Cheryl
My husband and I loved it. Never flew in a helicopter before. Exciting! Safety conscious pilot-Roger was great! Music in headphones enhanced the experience. Views of volcano were wonderful. Roger gave all occupants plenty of photo taking opportunities. This was one of our favorite activities on our trip to Hawaii.
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| Attended as: | Couples |
| Posted on: | 2012/07/26 |
Reviewed by: 匿名希望
It was amazing! I was also grateful that the pilot happened to be Japanese. While flying in the sky, he provided a thorough guide. I ended up sharing the ride with a Canadian family, and we enjoyed the English guide while sharing our excitement together.
One issue I encountered was when I arrived at the hotel and needed to make a call, but the person on the other end only spoke English. Since I hardly understand English, I ended up asking for help from the Japanese desk at the hotel, which resolved the situation.
The price is high, but it is well worth the experience. I recommend this tour for both couples and families.
最高でした!たまたま操縦士の方が日本人だったことも,ありがたかったです。上空を飛んでいるときには丁寧なガイドをしてくださいました。カナダ人の家族と同乗することになりましたが,英語のガイドも楽しみつつ,みんなで感動を分かち合いました。
困った点としては,現地でホテルに着いたときに連絡をするのですが,その電話先の方が英語しかわからなかったことです。私も英語はほとんどわからないので,結局ホテルにある日本語デスクの方に協力をお願いして事なきを得ました。
値段は高いですが,この感動には十分見合った金額です。カップルでもファミリーでもおすすめのツアーです。
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| Attended as: | Couples |
| Posted on: | 2012/07/24 |
Reviewed by: MEFDenver
My husband and I have driven in the mountains for 40 plus years but booked this because we were led to believe it was difficult to get a permit to go up to Mauna Kea Summit in a private vehicle. If you are used to altitude and drive in the mountains, don't pay for this. The meal was only so-so though I realize if you are not used to living at altitude you don't want a heavy meal when you do the ascent as you do not have the extra red blood cells most of us who live at 6,000+ feet carry. The guide was okay but on the highway he drove way too slow. It really was not worth the price to us. It would be great if it was the only way you would be at the summit as seeing the sunset there was awesome. Our driver led us to believe that rental car companies would not allow you to drive a rental car up it. But, when we returned our car to the airport to leave we found out that was not the case (at least with our company). There is part of the road that is unpaved but it was graded and r
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| Attended as: | Couples |
| Posted on: | 2012/07/23 |
Reviewed by: 匿名希望
I participated in early December 2011. Unfortunately, I had joined a tour to see the lava in 2009, but due to the wind direction of the gas, I couldn't see the ocean entry. I thought about getting a revenge tour, but I was informed that there wasn't much volcanic activity and the ocean entry couldn't be seen, so I decided to join the helicopter tour to see it from above. This time, there was a bit of light rain, and I could only see the moving lava with the naked eye to a limited extent. I was able to see trees being consumed by the lava and flames rising, as well as lava flowing down the cliffs like a thin waterfall. I plan to get revenge during a time of more active activity. However, it was enjoyable to see the town of Kalapana, which had been swallowed by lava in the past, with houses starting to be built again, and the beautifully planted macadamia nut farms. It seems that the seating is determined by weight at check-in, and luckily, I was seated next to the pilot. On the way back to the airport, everyone enjoyed chatting, but I regretted not studying English conversation more. There were participants from various countries.
2011.12月初旬に参加しました。
あいにく2009に溶岩を見に行くツアーに参加しましたが、溶岩のオーシャンエンターがガスの風向きで見れず、リベンジをと思いましたが、火山活動があまりなくオーシャンエンターは見れないとのことで、ヘリで上から見てみたいと参加しました。今回も小雨混じりで動いている溶岩は肉眼で少し確認できた程度でした。生えている木が溶岩に呑まれて炎が上がっている様子や、細い滝のようにがけを流れている溶岩が見れました。 また活発な活動の際にリベンジです。 しかし上空から昔溶岩に飲み込まれた町カラパナにまた家がぽつぽつ建ちだしている様子や、壮大にきれいに植えられているマカダミアナッツ農場を見れたりと楽しかったです。受付時の体重で席は決められるようで、ラッキーなことにパイロットの並び席でした。空港に戻る際にはみんなで会話を楽しむかんじでしたが、もっと英会話べんきょうしとくべきだったといつもの後悔でした。いろんな国の方が参加されていました。
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| Attended as: | Couples |
| Posted on: | 2012/07/10 |
Reviewed by: Mr. Anonymous
This was my husband's favorite excursion. Our guide was very knowledgeable. The views from the summit are breathtaking and well worth the effort.
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| Attended as: | Families with Young Children |
| Posted on: | 2012/07/01 |
Reviewed by: 小春ばぁちゃん
On the second day in Hawaii, I had a reservation, but it was canceled due to bad weather in Hilo (tears). It was disappointing since Waikoloa had nice weather. Due to my schedule, the only available day was the checkout day, so I rescheduled it as that was my last chance. On the final day, while waiting nervously, I was told it was okay to go today.
For those with flexible schedules, I recommend making reservations as early as possible, and if the tour is canceled due to weather, it's good to have a backup date.
Now, the actual flight was amazing. Unfortunately, the volcano was in a state of calm, so I couldn't see the dynamic lava flows or ocean entry, but I could see lava from a hole in the ground! I also saw black streaks that made me think lava was flowing underground, which was both exciting and a bit scary. It was great to see the charm of Hawaii Island's green lava landscape from the sky. However, since it was an English tour, I didn't understand most of the explanations, but even without them, seeing the scenery in front of me was more than enough to enjoy.
I participated with my 4-year-old and 1-year-old, and the kids were satisfied too!
ハワイ島2日目に予約していましたが、
ヒロの天候が悪いとのことで、催行中止に(涙)
ワイコロアが良いお天気な分残念でした。
日程的にチェックアウトの日しか予定があいていなかったので、その日がラストチャンスということで振り替えをしました。
最終日、どきどきしながら待っていると、今日はOKと言ってくれました。
日程に余裕がある人は、できるだけ日程の前の方に予約をしれて、
もし天候で催行されなくても振り替え予備日を設けておくと良いとおもいます。
さて、実際のフライトは、すばらしかったです。
残念ながら火山は小康状態だったので溶岩の流出やオーシャンエントリーというダイナミックな状態はみれませんでしたが
大地にぽっかり開いた穴から溶岩がみえました!
おそらく地中を流れているなと思わせる黒い筋もみえて
嬉しさと怖さ?とでぞくぞくとしました。
その他島の緑溶岩の大地というハワイ島の魅力を空からみれたのもよかったです。
ただ、英語ツアーだったので、説明の大部分がわからなかったのですが
それでも、説明がなくても百聞は一見にしかず、で
やはり目の前に広がる景色で充分楽しめました。
4歳と1歳の子ども連れで参加したのですが
子ども達も満足していましたよ
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| Attended as: | Families with Young Children |
| Posted on: | 2012/06/22 |
Reviewed by: Mr. Anonymous
Nearly 14000 fts above sea level. You will able to see very beautiful sky!!! The tour guide has wonderful knowledge about stars positions. It's worth it.
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| Attended as: | Friends |
| Posted on: | 2012/04/04 |
Reviewed by: Mr. Anonymous
The crew were great and getting to see some whales and a calf was awesome!
Thanks for the great time!
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| Attended as: | Couples |
| Posted on: | 2012/02/10 |
Reviewed by: Dirk
This was an excellent activity! Our pilot, Toshi, did a great job of getting us close to the lava flows and the waterfalls. He was extremely knowledgeable of all the sights and was able to effectively communicate to both those who only spoke English and those who only spoke Japanese. I would highly recommend this two hour flight over the other flights available. What you are able to see in that amount of time is well worth the extra money!
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| Attended as: | Friends |
| Posted on: | 2012/02/02 |
Reviewed by: Mr. Anonymous
Loved the tour. The clouds dissipated in time for sunset and we had perfect timing for stargazing - got to actually see the Great Red Spot on Jupiter. The tour guide was knowledgeable and very personable. If I was going back to Hawaii, I would do this all over again. Highly recommended, as it is a once in a life time opportunity.
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| Attended as: | Friends |
| Posted on: | 2011/12/22 |
Reviewed by: 匿名希望
I was looking forward to seeing the bright red lava flowing into the sea at Kilauea Volcano, but since the earthquake in March, the lava flow has stopped, and the red lava can only be seen from a helicopter. The cost is a bit high, but since it was a special trip to the Big Island of Hawaii, I splurged and participated with my wife.
It was my first time in a helicopter, and I was a bit nervous, but the view from above was amazing. The volcanic rock, the red lava, and the flowing waterfalls were all incredibly satisfying.
キラウエア火山 真っ赤な溶岩が海に流れ落ちる様子を期待していましたが、3月の震災以降溶岩流出が止まり、赤い溶岩は ヘリコプターで上空からしか見えないとの事、費用は少々お高いが折角のハワイ島旅行、奮発して妻と参加しました。
ヘリは初めてでおっかなびっくりでしたが上空からの眺めは素晴らしく、火山の岩肌、赤い溶岩、滝の流れ 大変満足しました。
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| Attended as: | Families with Young Children |
| Posted on: | 2011/12/06 |
Reviewed by: Debra N. from Iowa
I would highly recommend this tour to anyone who is a first time visitor to the Big Island. The views were spectacular! Take many pictures in flight as the DVD of the flight does not capture everything you see and ask alot of questions about what you are seeing. For me, it was worth the money! The staff were great!
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| Attended as: | Friends |
| Posted on: | 2011/11/30 |
Reviewed by: 小春
We participated as a family of four, including our children (ages 4 and 2). The price is honestly high, but it was a valuable tour.
As of November 2011, the volcano was in a state of calm, so we couldn't see the flowing lava, but we were able to see red magma and smoke from the cracks in the earth. It was great to see the different landscapes of the island from the air, including near waterfalls, the ocean, and land with varying climates.
By the way, our original reservation date was canceled due to bad weather after checking in on-site. Since we had some flexibility in our schedule, we were able to change it to a later date and participate without any issues. If you make a reservation, I recommend booking for the first half of your arrival in Hawaii and setting aside an extra day as a backup.
I had hoped for a Japanese-speaking pilot for our weekday reservation, but unfortunately, the guidance was in English. Honestly, I didn't understand most of the explanations, but I enjoyed the scenery. If there had been a Japanese guide, I might have enjoyed it even more. That's the only disappointment.
夫婦+子ども(4歳、2歳)の4人で参加しました。
価格は正直高いですが、価値のあるツアーでした。
2011年11月現在は火山も小康状態ということで
流れる溶岩をみることはできませんでしたが、
大地の切れ目から見える赤いマグマ、煙をみることができ、
島内遊覧も滝の近くや海や陸、気候の違う大地を空からみることができて良かったです。
ちなみに、当初の予約日は天候不良のため、現地チェックイン後に催行中止になりました。
日程に余裕があったので、後日に変更して無事参加できました。
予約される場合は、ハワイ島到着日前半に予約をして
予備日を一日設けておくのをお勧めします。
平日予約で日本人パイロット希望でしたが、残念ながら英語案内でした。
正直説明はほとんどわかりませんでしたが、景色は楽しめました。
日本語ガイドだったらもっと楽しめたのかもしれませんね。
そこだけ残念です。
| Rating: | |
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| Attended as: | Families with Young Children |
| Posted on: | 2011/11/28 |
Reviewed by: Tanya W
Overall, this was fun.The main guide was knowledgeable and really knew his constellations. One negative was they should have had the single guy sit by the guide and let my husband & I sit together.They both ended up yelling to each other across the aisle over me on the drive back.
| Rating: | |
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| Attended as: | Couples |
| Posted on: | 2011/11/04 |
Reviewed by: 井上 美紀
Jon, our guide and driver, was very pleasant. Although the Fairmont Hotel was not on the list for drop-offs, he took us there. I was worried about transportation to the hotel late at night, but this unexpected service was a great help.
Additionally, for stargazing, even after the other group of Japanese participants finished early, he said that Jupiter would soon be rising and showed us Jupiter. Since only the English tour was available, it was a reluctant choice, but I was fortunate to have booked this one.
It was also cheaper than the tours aimed at Japanese participants, so I recommend this option for those who are considering it.
ガイド兼ドライバーの Jon さんが感じ良かった。
フェアモントホテルは帰りの送りの対象ではなかったのに送ってくれました。深夜のホテルまでの足を心配してましたが
思いがけないサービスに助かりました。
また星空観察も他の日本人のみのグループが早々と終了した後も、まもなく木星が登ってくるといって木星まで見せてくれました。英語ツアーしか残ってなかったのでやむをえず?の選択でしたが、ここを申し込んだことがかえって幸いしました。
日本人向けのツアーよりお安めでしたし、これからの方はこちらをお勧めします。
Thank you for participating. I'm very glad to hear that you enjoyed the beautiful nature of the Big Island and created wonderful memories.
Regarding the hotel transfer for your return, there are some areas where we cannot provide transfers, but since it will be late at night, we will do our best to accommodate as many customers as possible. While I cannot guarantee it, please request a return transfer if needed.
We hope to see you again on the Big Island.
Mahalo!
参加していただきありがとうございました。ハワイ島の美しい自然を楽しんでいただき、素敵な思い出を作っていただいたようでとても嬉しいです。
帰りのホテル送迎については、送迎できないエリアのホテルもございますが夜遅くなるので出来る限りお客様を送迎できるよう努めています。確約できませんが、もし帰りの送迎が必要な場合はリクエストしてください。
またハワイ島に遊びにきてください。
マハロ!
| Rating: | |
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| Attended as: | Families with Young Children |
| Posted on: | 2011/09/30 |
Reviewed by: anyo
We participated as a couple on September 24, 2011. Since other Japanese tours were fully booked, we opted for this English-guided tour, and it turned out to be more enjoyable for my husband, who grew up in an English-speaking environment.
The sunset viewed from the summit of Mauna Kea was incredibly beautiful and elegant, almost otherworldly. The sea of clouds spread out below us, and the pink-hued scenery was a special sight that is hard to find in Japan. The summit is indeed at an altitude of 4,000 meters, so it felt a bit suffocating, but I didn't experience altitude sickness.
After the sunset, we descended to the visitor center for stargazing, where we saw an astonishing number of stars. We were overwhelmed by the sheer number of stars. It was truly moving, and we were also fortunate to see the Milky Way due to the season.
Although it's not a cheap tour, I believe that if it's your first trip to the Big Island, you should definitely go on this Mauna Kea summit and stargazing tour.
As for the English guide, he explained everything very well and showed us various stars through a telescope. We had a longer stargazing session compared to other Japanese guided tours, and ultimately, our tour was the last to stay at the visitor center.
If you decide to join this English tour, it might be less enjoyable if you don't speak any English at all. I understood about 60-70% of it, but since it was aimed at foreigners, there were some specialized terms that I didn't understand (laughs). My husband helped translate, which was a relief.
The guide, Joe, was considerate and reached out to the Japanese participants, so I think it would be worth trying for those who have some familiarity with English.
Make sure to prepare for the cold. We brought down jackets and hiking pants from Japan, and additionally, we had snowboard layer pants to wear underneath. Even so, I ended up layering with a jacket borrowed from the tour company (it was quite cold during the stargazing part as the sun set and it got chilly).
This tour did not include hotel pickup, so it was a bit of a hassle to gather at the tour company.
Overall, I think we participated in a very good tour. I would love to go again.
2011年9月24日に夫婦2人で参加しました。他の日本語ツアーが満席だったのでこの英語ガイドツアーにしましたが、小さい頃から英語圏で育った主人には、逆にこちらの外人向けツアーの方が自由がきいて楽しかったようです。
マウナケア山頂から眺める夕日は、この世のものとは思えないほど綺麗で優雅でした。雲海が眼下に広がり、桃色にそまる光景は、なかなか日本では見れない特別な景色でした。山頂はやはり4000m級の山なので、息苦しい感じがしましたが、高山病にはなりませんでした。
夕日のあと、visitor centerまで降りて、星空観察しましたが、とてつもないほどの星の数が見れました。あまりの星数に、夫婦で圧倒されてしまいました。本当に感動的でしたし、季節的にも天の川も見れて良かったです。
安くはないツアーですが、初めてのハワイ島旅行なら、このマウナケア山頂&星空観察ツアーだけは行ったほうが良いと思います。
肝心の英語ガイドですが、とてもよく説明してくれましたし、望遠鏡でさまざまな星を見せてくれました。他の日本語ガイドツアーより長く星空観察してくれて、結局私達のツアーが最後までvisitor centerに居ました。
この英語ツアーに参加する場合は、やはり英語がまったくできないと楽しさも半減してしまうかも知れません。私も6~7割くらい理解できましたが、やはり外人向けなので、星の詳しい内容など分からない専門用語もチラホラ(苦笑)主人が通訳してくれたので助かりましたが。
ガイドのJoeさんは、日本人にも心配りで声を掛けてくれてましたし、英語に多少なじみのある方ならトライしてみても良いかと思います。
防寒対策はしっかりした方がいいです。私達は日本からダウンジャケットや登山用ズボンを持っていき、さらにズボンの下に履くスノーボード用のレイヤーパンツを持っていきました。それでも、私は、ツアー会社から借りたジャケットを重ね着したくらいです。(星空ツアーの時が、日が沈み底冷えするので寒かったです)
このツアーはホテルピックアップ付きではなかったので、集合はツアー会社まで行くのが少々面倒でした。
総合的にみて、とても良いツアーに参加できたと思います。
また行ってみたいです。
| Rating: | |
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| Attended as: | Couples |
| Posted on: | 2011/09/28 |
Reviewed by: トマト
I applied for this tour because other companies' Japanese guided tours were already fully booked on the desired date. There was no pickup from our hotel, so we had to make our way to the nearest pickup point, Waikoloa Village (which is not a problem if you have a rental car). When we arrived, there were several Japanese participants as well.
Along the way, we had a light meal in a tent at a former ranch site. The beef soup was delicious. After that, we took another restroom break at the visitor center. We made several stops for photo opportunities as we headed to the summit. They lend you proper warm clothing, but it was still quite cold. However, the sight of the sunset beyond the sea of clouds was majestic.
After sunset, we descended to the area near the visitor center to observe the starry sky. The guide provided various explanations, but it can be quite challenging to understand without a certain level of English proficiency. Nevertheless, the overwhelming beauty of the starry sky remains unchanged, so it's not a major issue. Overall, I think it was a great tour that offered an experience I wouldn't normally have.
参加希望日に他社の日本語ガイドツアーが既に一杯だったため、本ツアーに申し込みました。
我々の宿泊ホテルでのピックアップはない、とのことで最寄のピックアップポイントであるワイコロアビレッジまでは自力で移動(レンタカーのある方なら問題なし)。
行ってみると日本人の方も数組参加されていた。
途中、中腹の牧場跡地にてテント内での軽食。ビーフスープが美味。
その後ビジターセンターにて再びトイレ休憩。
そして数回写真撮影のためのストップを挟みつつ山頂へ。
しっかりした防寒着を貸して貰えるがそれでもかなりの寒さ。とはいえ雲海の彼方に夕日が沈んでいく光景は荘厳であった。
日没後ビジターセンター付近まで降りて満点の星空を観測。
ガイドさんが色々と解説してくれるのだが、ある程度英語力がないと理解するのはなかなかしんどい。でも圧倒的な星空の素晴らしさはなんら変わらないので大きな問題ではない。
全体的には普段できない経験ができて良いツアーだったと思う。
| Rating: | |
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| Attended as: | Couples |
| Posted on: | 2011/09/25 |
Reviewed by: 匿名希望
This was our second time participating, along with my aunt and uncle who joined for the first time. I was a bit anxious about the English tour, but the guide was kind, and it seemed that we were able to bond with the other two Japanese couples participating, as we cooperated with each other during the English tour.
Unfortunately, due to bad weather, we couldn't observe the stars, but later, through Alan1.net, we received a message from the tour company stating that they would refund half of the tour fee because we couldn't observe the stars due to the weather. I was surprised that they would offer a refund, as I didn't expect it. I appreciate their sincere response.
今回2度目の私たち夫婦と初めての叔母夫婦と参加しました。
英語のツアーで不安もありましたが、ガイドさんも親切で
また他に参加されていた日本人の方2組とも、かえって英語ツアーなので日本人同士協力して仲良くなれたような気がします。
残念ながら天候不良の為、星空は観察できませんでしたが、
後日Alan1.netさんを通して、ツアー会社から連絡があり、
天候不良で星空観察できなかったので、ツアーの代金の半額を返金してくださるとのこと。返金していただけるとは思っていなかったので驚きました。
誠意ある対応に感謝します。
| Rating: | |
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| Attended as: | Families with Young Children |
| Posted on: | 2011/09/23 |
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Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you for participating in the helicopter tour of the Big Island with your family. We are very pleased to hear that you enjoyed the breathtaking views of the Big Island from the helicopter.
Regarding the Japanese-speaking pilot, please note that while we can take requests, we cannot guarantee it. We appreciate your understanding in case we are unable to accommodate your preference.
We hope to see you again on the Big Island.
Mahalo!
この度はハワイ島のヘリコプターツアーにご家族でご参加いただきありがとうございました。
ヘリコプターからの眺めならではのハワイ島の迫力のある景色をお楽しみいただけたようで大変嬉しく思っております。
日本語パイロットにつきましてはリクエストいただいても確約ではございません。ご希望に添えないこともございますのでご了承いただけると幸いです。
それではまたハワイ島にお越しください。
マハロ!