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Reviews by Romel Cabrera
Last review on 2017/11/22
# of Reviews: 1

Not a very warm welcome!

Posted on: 2017/11/22

Advertising tell you about one or two persons waiting for you to give you a warm welcome, help you with information and overall, make you feel the love of Hawaii.
I got one person that pretty much said, welcome to Hawaii, hang the flowers in our neck and tell us; "you luggage is in 5 (it was actually in 4) and the shuttles stop and the end of the building". The entire interaction didn't last a minute. At least offer to take a picture of is?! I was expecting a little bit more of welcome feeling for the money paid!!! Beautiful flowers thou!

Reply from activity provider

Aloha Romel & Adys!

Thank you for taking the time to review your lei greeting! It is disappointing to have learned that the experience was not according to plan, and we have notified the Maui dispatch office about that. We do apologize for any inconvenience, and we do know that this particular day had many delayed flights coming in at once. While we are glad you liked the quality of the lei, we will use this information to better our services.

Mahalo!
-- Jesse I.

Rating: star
Attended as:Couples
Activity Date: 2017/11/16
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