All Reviews for Family & Accessible Travel

Such a great day out on the boat with the friendly staff. The cocktails were thoroughly enjoyed and the views were incredible. Amazing!
Thanks Ryan and Dave !!

This is my eighth trip to Hawaii, but this was my first time using this service. I signed up thinking it would be a light sailing experience, but it was even more enjoyable than I imagined. First, we went out to sea with the engine, and after turning it off, we raised the yacht's canopy and sailed using only the wind. It was surprisingly fast and refreshing. The original cocktail made by the staff was also quite delicious. My colleague who joined me was thrilled, and it has become a tour we will definitely repeat. If I go again next year, I would love to participate.

ハワイ旅行は８回目ですが、今回初めて利用させてもらいました。軽いセーリング気分で申し込んだのですが、想像以上に楽しめました。まずエンジン駆動で沖まで出て、エンジンを切ったあとヨットの幌を上げて風のみで航行するのですが、思った以上にスピード感もあり、爽快です。スタッフさんが作ってくれたオリジナルカクテルも中々おいしかったです。一緒に参加した同僚も感激しており、リピート確定ツアーになりました。また来年行くことがあれば、ぜひ参加したいと思います。

From Las Vegas, I transferred in Los Angeles to Honolulu. They were waiting for me at the domestic arrival area, so it was smooth without any need to search for them.

ラスベガスがら、ロサンゼルス乗り継ぎでホノルルへ。国内線の到着の所で待っていてくれて、探すこともなく、スムーズでした。

I boarded the ship alone while my wife saw me off (laughs). The view of Waikiki and Diamond Head from the sea was incredibly beautiful and moving. I want to go again soon!

一人で乗船、家内は見送り(笑)海から眺めるワイキキやダイヤモンドヘッドは大変美しく感動しました。また直ぐにでも乗りたいです‼

I was a bit concerned that the pickup was about 15 minutes late, but the parasailing experience itself was very enjoyable. The process was quick, and it didn't take long to get suited up and take off.

There wasn't much explanation, which made me a little anxious. Since we were the last ones, we could watch the others first, but it might be scary if you're the very first.

The staff guy was super handsome, which really boosted my mood (laughs).

Parasailing is so much fun that I want to do it again.

I regret not bringing a camera that I could hang around my neck.

お迎えが15分ほど遅れたのは気になったが

パラセーリングの体験自体はとても楽しかった。
テンポよく、器具の装着がされ飛び立つのもあっという間。

説明がほとんどないのでちょっと不安ではあった。
私たちはいちばん最後だったので他の人のを見てからできたけど
一番最初だと怖いかも。

スタッフのお兄さんが超イケメンでテンションが上がった(笑)

パラセーリング楽しいからまたやりたい。

首にかけれるカメラ持っていけばよかったと後悔。

We were invited by our 23-year-old son and participated as a family, including my husband, daughter, and four sons. Although we couldn't improve as quickly as the sons, it was a wonderful experience to share as a family, creating very good memories.

息子２３歳に誘われて夫婦と娘、息子四人で参加しました、
息子達のようには早く上達できませんでしたが、家族で同じ体験ができ
非常にいい思い出となりました。

It's disappointing that the instructor is a foreigner and all the explanations are in English without a Japanese driver providing interpretation. The photos are available for $30, so you should consider the participation fee plus the $30 for that.

インストラクターが外国人で、説明も全て英語で日本人のドライバーが通訳してくれないのが残念。写真は30ドルでUSBがもらえるので、参加費プラス30ドルで考えた方がいいです。

Every member of the staff is polite. They're aim is that guest have an exciting, fun, safe time. It is all very entertaining and educational. The Atlantis experience is highly recommended .

I used it on the way there, and since they also came to pick me up at the hotel on the way back, it was very convenient and helpful, especially since I had a lot of luggage.

行きに利用させていただきましたが、帰りも
ホテルまでお迎えがきてくれるので
荷物も多かったので大変便利で助かりました。

This time, I applied for the shuttle service for the first time. I usually travel by taxi, but since the taxi stand is a bit far, I decided to request it.

The guide who came to pick me up was very pleasant, and I was able to be transported to the hotel very smoothly.

I would like to use this service again.

今回送迎を初めて申し込みました。
いつもタクシーで移動しておりますが少しタクシ乗り場まで
遠いこともあり、お願いしました。

お迎えにきてくれガイドさんは大変感じが良く、
とてもスムーズにホテルまで送迎していただけました。

また利用したいと思います。

of all my snorkelling experiences in Hawaii over the past 5 years,
I would say this was the best to date. Turtles are surrounding you
And actually come up from underneath you so you have to kick
Away so as not to invade their space. Crew was very informative and friendly.
Chose the 9 am option so as to have lunch buffet after a morning of snorkelling.

It was a slightly larger shuttle, but it was full with an elderly foreign couple. Sometimes this happens. Without worrying about it, I enjoyed the scenery, and before I knew it, we arrived in Waikiki. It was easy and comfortable.

少し大きめのシャトルでしたが、外人老夫婦で満員でした。こんな時もあります。
気にせず景色を見ながら〜あっという間にワイキキ到着しました。楽チン

I was a bit worried because there were reviews saying the meeting place was hard to find, but it was right there as soon as I went down the east corridor of Outrigger Reef Waikiki Beach Resort towards the beach. Once we reached the point in the ocean, we put on life jackets and snorkels and went underwater. We saw many black fish, and occasionally some white and colorful fish, and I was even able to see a sea turtle come up for air. Although there were no fins, I had a great time.

After everyone caught their breath, we went sailing. The weather was nice, the wind felt good, and the view was great. Snacks and drinks were provided. My wife had a bit of a tough time with seasickness, so it might be a good idea for those who are prone to motion sickness to take some medication beforehand.

集合場所がわかりにくいという口コミがあったので少し不安でしたが、Outrigger Reef Waikiki Beach Resortの東側の通路を海に向かっていってビーチに出たところにすぐありました。沖に出てポイントに着いたらライフジャケットとシュノーケルをつけて海中へ。たくさんの黒い魚と、ときどき白やカラフルな魚が見え、また一度ウミガメが息継ぎに上がってきたのを見ることができました。フィンはありませんでしたが、十分楽しめました。
みんなが一息ついたらセーリング。天気もよく風も気持ちよく、眺めもよかったです。スナックやドリンクが出ました。妻は船酔いで少し大変でしたので、酔いやすい人は酔い止めを飲むなどの対策をした方がよいかもしれません。

Since it was a domestic flight, I was glad that they were waiting right at the baggage claim upon arrival. They were very kind and friendly, and they worked efficiently, so I was happy to have requested their service. The fact that I could choose the time regardless of the schedule was a valuable aspect. I would like to request their service again next time.

国内線だったからか、到着するとすぐにターンテーブルの所に待っていてくれてので良かったです。とても親切でフレンドリーで仕事もテキパキと動いていてお願いしてよかったです。唯一時間帯関わらず選べたので貴重です。また次回もお願いしたいです。

As soon as you exit the group exit, you will see a small green sign for Roberts Hawaii on the desk. The man who guided us to the bus was smiling, cheerful, and very pleasant, which was great.

We visited about four hotels during the ride, but the driver was unfriendly and didn't smile or say anything when we got off and said thank you, which was disappointing.

団体出口を出てすぐ右にロバーツハワイの緑のサイン（思ったより小さいです）がデスクの上に見えます。バスまで案内していただいた男性は笑顔、明るくてとても感じよくて良かったです。
乗車して４つぐらいのホテルを周りましたが、ドライバーさんは愛想が悪く、降りてサンキューと言っても笑顔もなく全く無言でしたので残念でした。

I was really anxious because all the lessons were in English, but the teachers were very kind, so I enjoyed it. The person I took the lesson with was also Japanese, so we were able to chat and have a good time together. I did get seasick while surfing, and by the end, my energy and stamina were down, but I did manage to catch a few good waves, so I want to try it again. Next time, I'll take some motion sickness medication. Thank you very much. It was fun!!

レッスンはすべて英語とのことでとっても不安でしたが、先生方がとってもやさしい方だったので楽しめました。
一緒にレッスンした方も同じ日本人の方だったので、お話しなどできて楽しく過ごすことが出来ました。
サーフィンは波酔いして最後のほうは気力・体力がダウンしてしまいましたが、うまく波にのれたのも数回あったので、またやってみたいなとおもっています。
今度は酔い止めのんでいきます。
ありがとうございました。
たのしかった！！

We made a reservation for the 8 AM flight and were very satisfied with our private flight just for us! Although it was quite windy on the ground, the winds were calm and pleasant at altitude, just as we had been informed.

When we checked in, I mentioned that I wanted some photos, so that was great, but it seems they wouldn't have taken any if I hadn't said anything. (I'm glad I spoke up...)

The photos we received were quite beautiful, and I was very satisfied. When I asked them to take a lot of pictures, they ended up taking about 130 shots.

I was torn between 120 and 150, but after the flight, I thought I probably wouldn't have noticed much difference between the two, so I was glad I chose 120. Even with 120, we could see Diamond Head beautifully.

朝一番の８時の会に予約をしたら私たちだけのプライベートフライトで大満足でした！
地上は風がきつかったのですが、上空は事前に説明を受けたとおり風が穏やかでいい風が・・・

事前の受付の際に、「写真が欲しいのだけど」と伝えたのでよかったですが、
伝えなかったら撮ってくれなかったようです。（言ってよかった・・・）

頂いた写真はかなり画像もキレイで満足です。
たくさん撮って！と言ったら130枚ほど撮影してくれました。

120か150か迷ったのですが、フライトしてみて、120と150の違いはあまりわからかなった
だろうなぁと思ったので120にしてよかったです。
120でもダイヤモンドヘッド十分きれいに見れました。

Our driver gave us history of the crater and tips about local spots as we traveled through the city. Very friendly. The hike was great. Very senic and not that taxing.

There are few hotels to pick up from, so I was able to be transported without being taken around for a long time, which was not tiring. The interior of the car was spacious and clean, and the seats were comfortable and roomy, making it very pleasant. I definitely want to use this service again next time.

ピックアップして回るホテルの数が少ないので
長い時間連れ回されることなく送って貰えるので
疲れません。車内も広く清潔でシートもゆったりで非常に快適です。次回も必ず利用したいです。

There were us (my partner and I, along with our friends who are also a couple) and two other couples participating. I was the only Japanese participant (my husband and our friends are American). I wonder if Japanese people don’t participate much...

It seemed that we could have photos taken for an additional fee, but we weren’t informed about that service (we noticed it because the other couples were getting their photos taken). I had an underwater camera, so I was able to take some photos myself, but I would have liked to pay for professional photos.

The parasailing was very mild. I requested a dip, thinking it would be a light drop and a splash of water, but they really just slowly lowered us down, barely dipping our bottoms in the sea. I remember parasailing in Hawaii ten years ago being much more intense, but maybe it has changed or I’m just misremembering...

The service for the activity was neither good nor bad.

However, when I placed my underwater camera under the seat of the shuttle, it fell out of my bag and I left it behind. A few days later, when I contacted them and mentioned that I had no rental car on my return date, they kindly delivered it to my hotel. That was really helpful.

参加者はわたしたち（わたしたちカップルと友達カップル）と他に2組のカップルがいました。
日本人参加者はわたしだけ（夫と友達カップルもアメリカ人）でした。日本人はあまり参加しないのかしら・・・。

追加料金を支払うと写真を撮ってもらえるようでしたが、そのサービスの説明は私たちにはありませんでした（他のカップルが撮ってもらっていたので気づきました）。水中カメラをもっていたので自分でも写真を撮れましたが、わたしはお金を払って撮ってもらいたかったです。

パラセーリングは激しさ0でした。ディップを頼んだのですが、軽く落とされて水を浴びる感じかと思いましたが、本当にゆっくり下におろして、ちょんっとおしりを海につけるだけです。
10年前にハワイでパラセーリングをしたときはもっと激しかったと思いましたが、変わったのか思い違いをしてるのか・・・。

アクティビティのサービスには可もなく不可もなく。

ただ、水中カメラを送迎者の座席の下に荷物を置いた際に、カバンから出てしまい、置いてきてしまったのですが、数日後連絡し帰宅日でレンタカーもないと言うと、わざわざホテルまで届けてくれました。とても助かりました。

This is my second order. I am staying at the Hilton Grand Waikikian, but both times I was not able to have the car stop in front of the lobby. The driver's notes included what seemed to be an abbreviation for Hilton Rainbow Tower. When making the reservation, I provided the name of the hotel, but it seems meaningless... Does the driver not know? During check-in at the hotel, the front desk staff mentioned that normally, cars can stop in front of the lobby... The driver was actively pointing at the Rainbow Tower and gesturing for us to go there, so we pointed to the opposite side, indicating that we were over there. I wish the information could be communicated properly.

今回2回目のオーダーです。ヒルトン　グランドワイキキアンに宿泊なのですが、前回・今回ともロビー前に止めてもらえませんでした。
運転手の記載にはヒルトン　レインボータワーらしき略称アルファベットが記入されていました
申込の際に宿泊ホテル名を記入するのですが、意味がありません・・運転手は知らないのでしょうか・・
ホテルチェックインの際、フロントの人が言っていましたが、通常はロビー前に止めてもらえるのですが・・・
運転手は盛んにレインボータワーを指差し、行けと　ジェスチャーしていたので、私達はこちらだと反対側を指差しました
情報はキチント伝えて欲しいものです

There are few hotels that rotate, so it allows for efficient travel to the airport and saves time. The bus interior and seats are spacious, making it a comfortable shuttle service. The price is also very reasonable, and I definitely want to use it again next time.

回るホテル数が少ないので効率よく空港まで行けて時間の節約になります。
バスの車内もシートも広くて快適な送迎サービスです。価格も格安で次回も絶対に利用したいと思います。

It was my first lesson of surfing but it was great. Teachers was super positive and professional! I loved surfing from my first lesson, so I took another one few days later. Was amazing, I woud love to come back to Hawaii and practice more!

This time, I asked Mr. Roberts, who has been taking care of me on tours for a while, to pick me up. I was relieved that he was very punctual. Mr. Roberts has a lot of availability, so I felt comfortable using his service. The vehicle was clean, and I think it suits meticulous Japanese people well. I will use it again.

今回は以前からツアーなどでお世話になっていたロバーツさんにお迎えをお願いしました。
時間はとてもきっちりとされていたので安心しました。ロバーツさんは便数も多く、安心して利用することが出来ました。車体もきれいですし、きっちりしている日本人には向いていると思いました。また利用させていただきます。

My friend, who was supposed to take a taxi to the hotel after arriving in Hawaii, got lost at the airport... I found my friend safely, and when I explained the situation to the staff at Roberts, they quickly arranged for an additional person. They were very kind and it was a great help. Thank you very much.

空港で先にハワイについてタクシーでホテルに向かうはずだった友だちが空港で迷子になっていて。。。
無事に友だちを見つけて、ロバーツのスタッフの方に事情を話すと１人追加の手配をすぐにしてくれました。
とても親切でしたし助かりました。
どうもありがとうございました。

I went to Hawaii with a large group, but due to work circumstances, we gathered and dispersed locally. I arranged for Roberts Hawaii for my friend who was returning alone. We all sent her off in a grand manner, and she was happy that she could go to the airport with peace of mind.

大人数でハワイに行ったのですが、仕事の都合で現地集合、現地解散でした。
一人で帰る友人に安心のロバーツでお願いしました。
みんなで盛大に見送り、彼女は安心して空港まで行けたと喜んでいました。

I have been taken care of by Mr. Roberts in various situations. The pickup time was almost as scheduled, which is great! I will continue to use your services in the future.

いろいろ場面でロバーツさんにはお世話になっています。
ピックアップ時間もほぼ予定通りでいいです！！
今後も利用させていただきます。

Viewing Waikiki and Diamond Head from a different angle, the ever-changing colors of the ocean—everything was just the best scenery! The ride was quite bumpy, and while it was fun at first, I started to feel a bit nauseous… I think a shorter duration would be better, but I enjoyed it at a reasonable price, so it was worth it.

いつもと違う角度から見るワイキキ、ダイアモンドヘッド、どんどん変わっていく海の色、とにかく最高の景色でした！途中揺れが凄くて、初めはそれも楽しかったのですが…少し気持ちが悪くなりました…。もう少し短い時間でもいいかなと思いますが、お手頃な値段で楽しめたのでよかったです。

I chose Roberts Hawaii's shuttle for my evening arrival on a flight from Guam to Honolulu. For the 6:30 PM arrival, the group exit was closed, and everyone was directed to the individual exit.

Once I passed through the exit, a staff member in a green uniform from Roberts was waiting right there, and I was able to board the shuttle smoothly. It was helpful to have a company that operates 24 hours.

グアムからホノルル着の便のため、夕方到着に対応してる、ロバーツさんのシャトルを選択しました。18：30着の場合、団体出口は封鎖されていて、全員が個人出口から出される形でした。
出口を通過したら、すぐにロバーツさんのグリーンの制服を着た係りの人が待機していて、スムーズにシャトルに乗ることができました。24時間対応の会社があって助かりました。

Since it was my first time using it, I was a bit worried, but everything went smoothly and on time without any issues. I definitely want to use it again next time.

初めての利用でしたので少し心配でしたが、時間通りで全く何の問題もありませんでした。
次回も是非利用したいです。