All Reviews for Family & Accessible Travel

The crew is what made this adventure even better! They were VERY engaged and eager to help in any way possible! The turtles were amazing to see and came right up next to us. Would do it all over again!

At first, I was anxious, but it was so much fun!!! They provide support in a safe and secure manner, and the cheerful staff made it really enjoyable!! The view of Oahu from the sky is just incredible ♥ Next time, I want to fly a little higher!

最初不安でしたが、めちゃくちゃ楽しかった！！！安心安全にサポートしてくれるし、陽気なスタッフさんでとても楽しかった！！
空から見るオアフ島もたまらない♥次はもう少し高いところ飛んでみたい！

While the activity itself was good and the captain and crew were attentive....the travel arrangements were subpar and caused eight of us to squeeze into vehicles not meant to transport that many people. The other tour participants ranged from families with small children to young adults who called it a "booze cruise" .... I would suggest that the tours be advertised as either "family friendly" or a "party tour", which is one that freely hands out alcohol to young folks who are interested in partying. Having tours designated as such would allow the people seeking the particular type of activity to choose which tour to sign up for, the company can have it both ways. Overall, we enjoyed the activity ... Just not all of our fellow passengers.

The hotel pickup did not arrive. When I contacted them, I was told that they had gone to pick me up but I wasn't there, which is impossible because I had been waiting the whole time. Eventually, a replacement car arrived 30 minutes late, but since it was rush hour, I was anxious about arriving at the airport on time.

In the end, I did not miss my flight and arrived at the airport safely, but it was a terrible experience at the end of my trip. Next time, I will choose a different company.

ホテルに迎えが来ませんでした。連絡したところ、迎えに行ったが居なかったと言われましたが、ずっと待っていたのでそのはずはありません。結局30分遅れで代わりの車が来ましたが、道路が混む時間になっていたため、空港到着が遅れないかと不安な気持ちを抱えながら空港に向かうことになりました。
最終的には飛行機の時間に遅れるようなことはなく、無事空港に着きましたが、旅の最後に最悪な体験でした。次は他の会社にお願いすることにします。

The driver who picked us up was very cheerful and shared a lot of interesting information about Hawaii! The recommendations for restaurants and tips on how to shop affordably were really helpful♪

The boat sways quite a bit, so if you're prone to seasickness, it might be a good idea to take some motion sickness medication beforehand. The view from the boat was also very nice, and we were able to enjoy our waiting time!

I thought it would be surprisingly high and scary, but both going up and coming down were slow, so I didn't feel scared at all. The weather was great, and it felt really nice! (*^^*) I signed up for the 90m option, and I think the duration was just right—not too short and not too long! I definitely want to try it again☆

お迎えの運転手さんがとても陽気な方で、ハワイ情報を面白おかしくたくさん教えてくださいました！オススメのレストランやお得にお買い物する方法など、とっても為になりました♪

船は結構揺れるので、船酔いしやすい方は酔い止めを飲んでおいた方が良いかもしれません。船からの景色もとても良く、待ち時間も楽しく過ごせました！

思いの外高くて怖そうだな〜と思っていたのですが、上がる時も降りる時もゆっくりなので全然怖さは感じませんでした。お天気も良く、本当に気持ちよかったです！(*^^*) 90mで申し込みましたが、時間も短すぎず長すぎずでちょうど良かったかなぁと思います！ぜひまた挑戦したいです☆

It was fun! I recommend it.
If the height is over 90 meters, the experience doesn't change much, so I think it's best to decide on the height based on how long you want to enjoy it.
(The higher you go, the longer the airtime.)

Also, there's the budget to consider ^^
Tips are requested at the end, so around $1 to $3 is fine.
(You just receive it without looking at the amount.)

楽しかった！お奨めです。
高さは90メートル以上ならば体感はあまりかわりばえしないので、時間的に長く楽しみたいかどうかで高さを決めたら良いと思います。
（高いほど滞空時間が長くなります）

あとは、御予算ですかね^^
チップは最後に求められるので、1～3ドルくらいでＯＫです。
（額は見ないで受け取るだけですから）

Thanks to the staff's thoughtful arrangement, while paragliding, I dove into the sea with my lower body about twice on the way back down. It felt great in the water and was so much fun! I want to do it again when I go to Hawaii!

店員さん？の粋な計らいでパラセーリング中に空から戻る時、2回くらい下半身は海にDIVEしました。笑
海も気持ちよくてすごく楽しかった！
ハワイ行ったらまたやりたいです！

I had a very enjoyable time! It was very pleasant, and I even got to see a pod of dolphins along the way, which was amazing! It became a great memory.

とても楽しい時間をすごせました！
とても気持ちよく、途中でイルカの群れなどもみれて、最高でした！
良い思い出になりました。

The airport counter was easy to understand, and I was able to get to the hotel without any issues. I would like to use this service again when I visit Honolulu.

空港での窓口もわかりやすく、なんなくホテルまで送ってもらうことができました。
また、ホノルルによったときは利用したいと思います。

They arrived on time without any delays, and I felt安心して送迎してもらえました. I feel like it would have been nice to have a slightly later pickup time, but I would like to use their service again.

時間に遅れることもなく来ていただき、安心して送迎してもらえました。
気持ちもう少し遅めの時間に迎えでも良かったような気がしますが・・・
でも、また利用したいと思います。

It was a transfer from the hotel to Honolulu Airport, and since the hotel was located in a busy area of the city, I was worried whether they would arrive on time, but they came to pick me up almost on schedule. However, it was unfortunate that I was seated in the back, close to full capacity, and water was dripping from the air conditioning, which was a bit uncomfortable.

ホテルから、ホノルル空港までの送迎だったのですが、街中の混雑する地域のホテルだったため、予定通り迎えに来てくれるか不安でしたが、ほぼほぼ時間通りに迎えにきてくれました。
ただ、残念だったのが、満席に近かったため後ろの席だったため、クーラーからの水がポタポタ落ちてきて、ちょっと不快でした。

I've been to Hawaii many times, but I wanted to try kayaking. I was hesitant because I was scared of capsizing, but after enjoying the views of Kailua and Ilikai Beach, I thought it would be fun to challenge myself and visit a small island in its natural state.

I really felt the beautiful nature of Hawaii up close, and I'm so glad I did it. While circling Flat Island, I saw birds resting among the coral reefs and crabs, and the guide made me feel like the world is so vast.

They explained the situations that could lead to capsizing, and having a guide made me feel secure. Next time, I want to build my stamina and land on Twin Islands to have lunch!

ハワイには何度もきてるけど、カヤックはやってみたいけどひっくり返ったら怖いなあと避けてましたが、カイルアやイリカイビーチを眺め、自然のままの小さい島へいくのも楽しそうとチャレンジしました。
ハワイの美しい自然を近くに感じられて、ほんとにやって良かったです。
フラットアイランドを一周しながら鳥がサンゴ礁の間に休んでたり、蟹をみたり、ガイドしてくれて、世界って広く感じられます。
転覆するのはどういった場合か説明してくれたし、ガイド付きは安心です。
今度は体力つけて、ツインアイランドに上陸してランチを食べるのをやりたいです！

I had so much fun. Great value for money. There was a good amount of snorkel time (and lots of turtles!). Friendly staff! I would go again!

The driver was terrible. It felt like they thought all Japanese people don't understand English, and they had a condescending attitude and behavior. I understood everything they were saying, which was very unpleasant. Their lack of motivation for the job was evident, and I thought if they disliked it so much, they should just change jobs.

最悪なドライバーでした。日本人は全員英語がわからないと思っているのか、馬鹿にした態度や言動を取っていて、何を言っているかこちらは全部理解していたのでとても不愉快でした。仕事に全くやる気がないのが態度に出ていて、そんなに嫌なら職変更すればいいのにと思います。

The teaching was great and it was fun. It was a good workout from the morning. The location was not crowded, the waves were good, and I was able to stand up quickly. I want to take the lesson again.

教え方も上手で楽しかったです。
朝からよい運動になりました。
場所もすいていて、よい波がくるし、すぐに立てますよ。
また受けたいです。

I went parasailing for the first time!! It was a breathtaking view, and I felt like it ended too quickly; I wish it had lasted a bit longer!! I recommend bringing a waterproof phone case that you can hang around your neck!! If it's sunny, you can capture a wide range of stunning scenery!!

初めてパラセーリングしました！！
絶景でした、時間がもう少し長かったら良いかなって思うくらい、あっと言う間に終わりました
！！首からぶら下げる防水用のスマホ用のカバーを持って行く事をオススメ致します！！
晴れていれば絶景が広範囲撮れます！！

I'm generally not good with heights and I'm not a big fan of roller coasters, but I felt safe while parasailing and it was really fun to feel like I was floating. Although Japanese wasn't spoken, there were other Japanese people around, so it wasn't a problem at all. Everything went according to schedule without any issues, which was great.

高いところが基本苦手でジェットコースターもあまり好きではないのですがパラセーリングは安心して乗れて浮いてる感じがしてすごく楽しかったです
日本語は通じないですが他にも日本の方もいて全然苦にならなかったです 時間も予定通りでトラブルなくよかったです

I signed up for the 150m and participated while feeling nervous about the high price, but the moment I floated up, the boat quickly got farther away, and I didn't feel scared at all. It really felt like I was flying, and it was incredibly enjoyable! The flying time was just right—not too long and not too short—so I was very satisfied. I want to experience it again when I go to Hawaii!

150mに申込み、高すぎたんじゃないかとドキドキしながら参加しましたが、ふわっと浮き上がった瞬間にどんどんボートが遠くなるのに、怖さは全く感じませんでした。本当に飛んでいるみたいで最高に気持ちよかったです！飛んでいる時間も長すぎず短すぎず、大満足でした。ハワイに行ったらまた体験したいです♪

I chose the 90m option, and it was higher than I imagined, with a longer duration. However, if you're going to experience it, I recommend the 90m. Anything more might have too long of a hang time?

Be careful of seasickness. I had never experienced motion sickness before, but I almost felt it for the first time. However, the captain advised me to look far away, and doing that, along with flying in the sky, helped me feel better.

While floating in the air, I watched helicopters and Cessnas, and I think it's a wonderful experience to drift so quietly in the sky. It seems there are other parasailing tours available as well.

The crew takes photos for you, and when you return to land, they sell you the entire set on an SD card for $30, but we didn't buy it.

You'll need a swimsuit and a towel. If you're going to take photos with your phone, a waterproof one is safer. Women were not allowed to wear a skirt over their swimsuits. At the end, they let you dip down to your waist, which feels nice.

By the way, the reason I'm standing with my legs together in the photos is because of the ropes. Have a great trip!

90mを選びましたが想像以上に高く、時間は長めです、しかしせっかく体験するのであれば90mをおすすめします。それ以上は滞空時間が長すぎるかも？
船酔いには注意してください。今まで乗り物酔いをした事無かったけど初めて酔いそうになりました、しかし船長さんが遠くを見るようアドバイスくれて、それをした事と、空に飛んだ事で大丈夫でした。
空に浮きながらヘリやセスナを眺めたんですけど、こんなに静かに空を漂えるってとても素晴らしい体験だと思います。他にもパラセーリングツアーはあるようです。
乗組員の方が写真を撮ってくれて陸に戻るとSDカードに入れて自分達のを丸ごと売ってくれます、
30ドルですが私達は買いませんでした。
水着とタオルがいります。携帯は撮影するなら防水が安心です。女性は水着の上にスカートはいたらだめでした。最後は腰あたりまで着水させてくれて気持ちいいですよ。
所で、写真で内股になっているのはロープのせいですよ。良い旅を！

I tried parasailing for the first time.

The weather was great on the day of the activity, and our boat set off with three groups: a group of Japanese people, a group of Westerners, and us.

We headed out to sea for about 15 minutes before taking off into the sky.

We chose the 120m option and were the second group to go.

There were two male staff members who were very friendly, cheerful, and had a playful spirit, which made it a lot of fun.

At first, I was worried because I’m not good with heights, but for some reason, I felt completely at ease and there wasn’t much swaying.

The view of Waikiki, Diamond Head, and the vast ocean from above was exceptional, and it was a wonderful experience!

I thought I would like to go parasailing again when I visit next time. Thank you!

パラセーリングは初めて挑戦しました。

当日はとても天気がよく、私達を含め、日本人のグループ、欧米の方のグループの3グループで船は出発しました。

15分ほど沖に向かい、そこから空へ飛び立ちます。

私たちは120mを選び、2番めでした。

スタッフは男性二人でしたが、とても気さくで明るく、遊び心がありとても楽しめました。

最初高いところが苦手なので怖かったらどうしようと思っていましたが、なぜか全く怖くなく、揺れもそんなにありませんでした。

空から眺めるワイキキの街とダイヤモンドヘッドと広い海は格別で、とても良い経験でした！

また訪れた際には、パラセーリングしたいなーと思いました。
ありがとうございました！

Dylan and Jaime did a great job providing a fun and enjoyable time. The views were amazing and even the nervous members of our party had a blast.

We experienced this as two women. The staff doesn't speak Japanese, but they provide a Japanese instruction manual, so there are no safety concerns. We were taken up to a height of 150 meters, which is probably something you can't experience in Japan, and we enjoyed it while squealing with excitement. Considering it's equivalent to the 50th floor of a building, it can be intimidating, but we had so much fun up there without any fear. The time spent in the air was also very long, and we were completely satisfied. The wet landing was thrilling and a lot of fun (if you don't want to get wet, just let them know you prefer a dry landing).

Since it was full, I was worried about the long wait time, but in reality, it passed quickly as we took photos and admired the rainbow over Diamond Head, so it wasn't a problem at all (it might have been nice that it was cloudy, so we were comfortable without suffering from the heat). If I had to point out a downside, it would be that the time between the shuttle bus arriving at the boat dock and the boat's departure was quite long. However, this might be unavoidable for scheduling purposes.

女性2人で体験しました。
スタッフは日本語は通じませんが、日本語の説明書を配ってくれるので、安全面での心配はありません。
150mという、おそらく日本では体験できないであろう高さまで上げてもらい、キャーキャー言いながら満喫しました。ビルの50階相当の高さと考えるとびびりますが、上空ではそんな恐怖心もなく楽しめました。滞空時間もとても長く、十分満足できました。wet landingもスリル満点でとても楽しかったです（濡れるのが嫌な場合は、dry landingと声をかけておけば大丈夫なようです）。
満員だったので待ち時間が長くてしんどいかなと心配しましたが、実際は、写真を撮りあったり、虹のかかったダイヤモンドヘッドを眺めたりしているうちにあっという間に過ぎてしまい、全く苦になりませんでした（曇りだったので、暑さに苦しむことなく快適に過ごせたのもよかったのかもしれません）。
強いて言うなら、送迎バスがボート乗り場に着いてからボートの出発までの時間が長いのが難点でしょうか。余裕をもったスケジューリングという意味ではやむを得ないのかもしれませんが。

This is my second time using this service, and the pickup at the airport is very easy to understand, which gives me a lot of peace of mind. However, since the arrival flights are almost at the same time, I felt that the waiting time for other customers was a bit of a waste.

今回、二回目の利用ですが、空港での出待ちもわかりやすくて、とても安心感があります。
ただ、到着便がほとんど同じくらいのためか。他のお客さん待ちの時間がもったいないな～と思いました。

Last time, I used another company's shuttle service and ended up walking a long distance, waiting for about 30 minutes on a bench, which was terrible. So this time, I chose Roberts. I just said my name at the counter to the immediate right of the exit, and I was able to board in about five minutes.

前回、他社の送迎を利用して、えらく遠い場所まで歩かされたあげく、ベンチで30分ぐらい待たされ、ひどかったので、今回はロバーツさんにしました。出口、すぐ右のカウンターで名前を言い、5分ほどで乗れました。

This is my second time using the service. Last time, I used it for a domestic flight transfer, but this time it was for an international flight transfer. During the domestic flight, there was a staff member waiting at the exit, but for the international flight, it was at the counter, so the location was a bit hard to find.

今回で2回目の利用になります。前回は国内線の送迎で利用しましたが、今回は国際線の送迎で利用でしました。国内線の時は、出口で係りの人が待っていましたが、国際線の時はカウンターでしたので、場所がチョット分かりづらかったです。

I also used the shuttle service for my return. While some shuttle companies only pick up from the nearest hotel (a 5-minute walk), Roberts was convenient as they picked up from the Monarch Hotel. It was especially helpful on the return trip since we had three suitcases (for two people) full of souvenirs.

帰りの送迎でも利用しました。ハワイアンモナークホテルは最寄り（徒歩5分）のホテルでのピックアップしかない送迎会社さんもある中、ロバーツさんはモナークホテルでのピックアップで楽です。特に帰りはお土産で３スーツケース（２名）の荷物だったので助かりました。

At the airport, there was a counter for Roberts Hawaii, and I felt reassured by the assistance from the Japanese female staff. I stayed at the Hawaiian Monarch Hotel, and among the companies that provide transportation to the nearest hotels, Roberts was able to take me directly to my hotel, which was very convenient.

空港にはロバーツハワイさんのカウンターがあり、日本人の女性のスタッフの対応で安心できました。ハワイアンモナークホテルの宿泊でしたが、最寄りのホテルまでの送迎の会社さんがあるなか、ロバーツさんはホテルまで送迎してもらえるので楽チンでした。

I was anxious about moving from the island, but I quickly found the guide at the baggage claim. The driver was friendly, which was great.

多島からの移動で不安だったが、すぐに荷物受取所で案内人を見つけられた。ドライバーもフレンドリーで良かった。

The flight was delayed by an hour due to trouble. The rental procedures for WiFi and other services also took longer than planned, but we were guided smoothly. There was a large bus with several other customers, and our hotel was the last stop. It took longer than a taxi, but they provided a simple explanation of the main tourist attractions.

飛行機がトラブルで1時間遅れて到着。WiFiなどのレンタルの手続きもあって予定時間より遅れましたがすんなり案内されました。大きなバスで他のお客様も何組か乗っていて、私達のホテルが1番最後でした。タクシーよりは時間がかかりますが、主要な観光地を簡単に説明してくれました。

We took a trolley for about 10 minutes and then moved another 5 minutes by boat to get ready for parasailing. We went up high, enjoyed it for a bit, and then came back down. Wait, that was it? It felt really short, and I was a bit taken aback by the request for a tip.

ピックアップのトロリーに乗り、10分ほど走って到着。そこからさらに船で5分ほど行ったところに移動していざ、パラセーリングです。
一回高く登って少し楽しんですぐ戻ってきて。あれれ？その一回でおしまいです。すごく呆気ないwでチップ要求ってちょっとどーなの？て感じでした。