All Reviews for Family & Accessible Travel

The experience of being on a submarine was good, but the waiting time was long, and I wished that photo opportunities were limited to those who wanted them.

The explanations were played in Japanese through headphones, but the live English voice was loud and overlapping, making it difficult to hear.

I didn't see many fish, and the colors weren't vivid. I understood well the importance of environmental protection.

潜水艦に乗れる経験は よかったが、待ち時間が長くて 写真撮影は、希望者だけにして欲しかった。

説明が日本語でヘッドホンから流れるけれど生の英語の声が大きくて重なり 聞き取りづらかった。

魚があまり見られなく、色も鮮明でなかった。環境保護の大切さは良くわかった、

Both of us participated without any prior surfing experience. We usually don't exercise, and one of us isn't a very good swimmer, but we decided to go for it. It was nerve-wracking. We signed up for a semi-private lesson, so a local instructor from Hawaii was assigned to just the two of us. In conclusion, paddling was tough, but it was incredibly fun!! The instructor, who spoke broken Japanese, would say things like "paddle" and "stand now," and when a good wave came, he would help us with the timing. He even gave us a little push to catch the wave, which allowed us to stand on the board from the very first try! I think I was able to stand about 80% of the time! I was exhausted, but I'm glad I experienced it! The water was deep enough for our faces to be above the surface, and the waves were moderate, so I don't think it's scary even if you can't swim!! When I come back to Hawaii, I would love to request the same instructor again! Thank you, Adam!!

2人とも全くサーフィンをしたことがない状態で参加しました。普段運動もしておらず、相手はあんまり泳げないなかで思い切っての参加。ドキドキでした。セミプライベートレッスンを申し込んだので、ハワイ出身の現地の方が我々2人に対し一人ついてくれました。結論、パドリングはきつかったですけど、めっちゃくちゃ楽しかったです～！！インストラクターさんが、片言の日本語で「こいで～」、「今たって～」と言っていい波がきたらタイミングを教えてくれ、最後に波までひと押ししてくれるのですが、それだけで1回目からボードに立てました！８割方立てたと思います！疲れ果てましたが体験してよかったです！深さも顔が出るくらい、波もほどほどなので泳げなくても怖くないと思います！！またハワイ来たときは同じ先生にお願いしたいです！アダム先生！！ありがとうございました！！

This was the first activity for two mothers and their daughters, along with a friend, on Oahu. My high school daughter led the way as we set sail... We were able to ride the waves three times! It was a quick experience, but my daughter was so happy that it became her favorite memory this time. They were taking photos on the water, but it was a shame we couldn't complete the procedure to receive the USB.

オアフ初めての親娘２人と友人と４人で
このアクテビティー初参加
高校生の娘ちゃんが先頭で出港・・・
３回も波に乗れました♪
あっと言う間の時間だったけど、娘ちゃん今回の１番の想い出になったと喜んでくれた。
海上で写真写して下さっていたけど、USBを頂く手続き出来なかったのが残念でした～

I participated in the VIP dinner show monitor tour with my mother, daughter, and myself, representing three generations. First, at the entrance, we were able to enjoy a greeting from the hula show right in front of us, which really got us into the Hawaiian spirit. At the next VIP lounge reception, we were served Mai Tais along with fruits and snacks that were not only visually stunning but also delicious. We had a great time chatting with other participants. After that, we entered the hall and enjoyed a four-course dinner. The main lobster, even though it was half, was very large and impressive. The waiter was very kind, cracking the shell for us while sharing fun stories, which made the experience even better. The steak and salmon were seasoned in a refined way that suited Japanese tastes, and everything, including the dessert, was very delicious. After the meal, the show finally began. Before watching, I thought an hour might be long, but the show was wonderfully crafted to keep the audience entertained, and the time flew by without us getting bored. The impersonation show was of very high quality, and my mother was thrilled to see the shows of her favorites, Elvis and Michael. It was enjoyable for both my daughter and me, who are from different generations. The hula show, which I was most looking forward to, was incredibly powerful and truly impressive. I had seen fire dances many times before, but this one was the best I had ever seen. Everything from the meal to the show was absolutely fantastic, creating wonderful memories of Hawaii. If I have the opportunity to go again, I would definitely like to participate once more.

VIPディナーショーのモニターツアーを利用して、母、娘、私の三世代三人で参加しました。まずは入口で、フラショーのグリーティングを目の前で観ることができ、楽しめてハワイ気分が盛り上がりました。次のVIPラウンジレセプションでは、マイタイとフルーツやおつまみが用意されていましたが、見た目も華やかで美味しく、他の参加者の方ともお話したり楽しく過ごせました。その後、ホールに入って4コースディナーを頂きました。メインロブスターはハーフと言っても、すごく大きくて立派なものでした。ウェイターの方が、いろいろ楽しいお話をしながら、食べやすく殻を割ってくださり、とても親切な対応でした。ステーキとサーモンも日本人の口に合う上品な味付けでしたし、デザートも含め全部とても美味しく頂きました。そして、食事の後はいよいよショーが始まりました。観る前は１時間は長いかなと思っていましたが、ショーは観客が楽しめる様に趣向を凝らした素晴らしい内容で、飽きることなくあっと言う間に時間が過ぎました。モノマネショーはとてもクオリティが高く、母は大好きだったプレスリーとマイケルのショーを観れて大喜びでした。世代が違う娘と私にも楽しめる内容でした。そして、私が一番楽しみにしていたフラショーは、大迫力でたいへん素晴らしく感動しました。またファイヤーダンスは今まで何度も観たことがありましたが、一番すごいと思いました。食事からショーまで全て最高に良くて、ハワイの楽しい思い出になりました。次回行く機会がありましたら、ぜひまた参加したいと思います。

This was my third time using the service, and I have enjoyed it every time. It was my first time participating with a large group, and everyone was thrilled with the turtles. It got a bit windy and cold after a while, but we were still able to enjoy sailing.

私は利用が今回で三回目でしたが、毎回楽しいです。
初めて大人数での参加でしたが、みんなカメに大喜びでした。
ちょっと風か強く上がってから少し寒かったですが、セーリングも楽しめました。

I enjoyed a Mai Tai (both alcoholic and non-alcoholic options) at the entrance while snacking on fruits and pinchos (the prosciutto and pineapple were delicious!) before being shown to my seat.
The meal was much more substantial than it looked, with a variety of options including lobster, salmon, and steak, all of which were very tasty.
After getting full, before the show started, I took a look at the memorabilia displayed in the Legend Room, which included items used by the stars.
Once the show began, it was packed with rock, pop, hula, and fire performances… there was so much going on that time flew by without a dull moment.
The VIP seats are right in front of the stage, allowing for an incredible view of the fantastic show, and I highly recommend it!

入口でマイタイ（アルコールとジュースの両方あり）をいただいて、フルーツやピンチョス（生ハムパインが美味でした！）をつまんだりしているうちに、席に案内されました。
食事は、見た目よりずっとボリュームがあって、ロブスター・サーモン・ステーキと、いろいろ楽しめて、どれもとてもおいしかったです。
お腹いっぱいになったところで、ショーが始まる前に、レジェンドルームに飾ってあるスター達が実際に使った思い出の品を見物したり。
ショーが始まってからは、ロック・ポップ・フラ・ファイヤー…盛りだくさんで、飽きる間もなく、あっという間に楽しい時間が過ぎていました。
VIP席は本当にステージの目の前で、素敵なショーが大迫力で見られて、オススメです！

In mid-October, we went out despite the strong winds and high waves. The staff was cheerful and made the experience enjoyable, but half of the participants got seasick and were quite groggy. Motion sickness medication is a must.

10月なかば、風が強く波が高いなか催行。スタッフさんが陽気で楽しく過ごさせていただきましたが、参加人数の半数が船酔いでかなりグロッキーとなってしまいました。酔い止め必須ですね。

After arriving at the airport, I waited for about 10 minutes, and then the shuttle came to pick me up. Since there were only three groups, we didn't have to make many stops, and I was taken to the hotel right away!

空港に着いて10分程待てば迎えのシャトルが来ました。グループも3組だけだったのでホテルもそんなにまわらず、すぐにホテルに送って貰えました！

My husband and I went to the rock a hula show and had a great time! We decided to go with the dinner and a show option and the meal was very good! They give you plenty of food and your own spot at a table super close to the stage where you get a great view of the performers! When we went the performers were Elvis, Michael Jackson, and Katy Perry. The performers were all very good and super friendly, they came down to the crowd and shook hands and interacted with many people, you'll especially get a hand shake if you choose to be in the VIP section! Elvis started it off and it was pretty hard to tell the difference between his singing and the real deal. Michael Jackson was probably my favorite, sounded and actually looked just like him, and with him you'll also see a very authentic moon walk! There were big TV screens that came up and showed fun pictures of the real Elvis, Michael Jackson and Katy Perry while they all performed. Also there were hula dancers that performed during all of the performances and they were absolutely fabulous! At the end of the show, there was a fire juggler that came out and both my husband and I were awe struck by his performance! The way he was able to spin the sticks of fire was so amazing, when I think of Hawaii, this was definitely what came to mind! The staff was super friendly and very helpful, the service was quick and they could also whip up some delicious cocktails which just added to the fun! All in all we we're looking for just a fun night out and I love going to shows and this show definitely exceeded our expectations, I would recommend this show to anyone wanting to have a good time and see a truly authentic Hawaiian show!

I already feel lonely and don't want to go home, but the return trip from Waikiki to Honolulu International Airport is always luxurious. This time, I was picked up by a large bus. By the way, last year it was a limousine. Every time, the shuttle bus from Honolulu International Airport to my accommodation is just a regular one, which isn't luxurious, so either way is fine with me.

ただでさえ帰りたくないさみしい気分なのに、ワイキキからホノルル国際空港までの帰りは、いつも豪華。今回は大型バスでお迎えに来ていただきました。
ちなみに昨年はリムジンでした。
毎回、ホノルル国際空港から宿泊先までは、豪華といえない普通のシャトルバスなので、逆でもいいけど、どちらでもいいかな。

On the afternoon of the day we arrived in Hawaii, I participated while still sleep-deprived. The round-trip yacht ride was quite rocky, and my daughter got seasick. Motion sickness medication is a must. I have a severe fear of heights, but my daughter wanted to jump from 150 meters since we were there, so I hesitantly went along. The seatbelt was thick and provided stability, so I didn't feel too scared while jumping. The view of Waikiki Beach and Diamond Head from the sky was wonderful and the best scenery! It was truly moving! It was a very good tour, but the only downside was that the pickup bus arrived nearly 20 minutes late. If you look at the attached photos, you can see how high it was!

ハワイに到着した日の午後、寝不足のまま参加しました。
往復のヨットはかなり揺れて娘が酔ってしまいました。
酔い止めは必需品ですね。
私はとてもとても高所恐怖症が酷いのですが、娘が折角だから150mを飛びたいと言い恐る恐る飛んだのですが、座るベルトが太くて安定感がありあまり怖さを感じずに飛べました。
空から見るワイキキビーチ、ダイヤモンドヘッド全てが素敵で最高の景色でした！
これは感動！
とても良いツアーだったのですが、迎えのバスが20分近く遅れて来たのだけが残念です。
添付の写真を見て貰えればどれだけ高いか分かりますよ〜

Upon arrival at the airport, the staff was able to assist me right away. The handling of luggage was also done with care and kindness. Previously, when I used another service, I had to walk from the zoo to the Kaimana Beach Hotel because they didn't provide a shuttle, but this time I was able to get a ride to the hotel. I would like to use this service again next time.

空港到着時も係の人が直ぐに確認できました。荷物の運搬も丁寧で親切な対応でした。以前他を利用した時はカイマナビーチホテルまで送迎してもらえず動物園手前から歩く事になったのですが、今回はホテルまで送迎してもらえました。次回も利用したいと思います。

I had experience with VELTRA and Roberts several times during my trips to Europe, so I made a reservation in Hawaii as well. After a long immigration process, I felt like the wait for the bus took even longer. The wait to get to the lounge was quick, but the staff was busy, and there wasn't much announcement or guidance on when we would be able to board. However, what saved the day was the driver's humorous and skillful announcements in English, which really helped ease my frustration. I will definitely request this again!

欧州旅行でも何度かVELTRA・ロバーツさんの経験があったのでハワイでも予約しました。
メチャ時間のかかった入国審査後であったので余計にバスに乗れるまでの時間を長く感じた。
待合までは早かったのだが、担当員が忙しくしており何時乗れるのかのアナウンス・ガイダンス指示はあまりなかった。ただ救われたのは、ドライバーさんのユーモアあふれる巧みなアナウンス（英語）がイラついてた気持ちを十分におさめてくれた。　また、お願いしよう！

First of all, motion sickness medication is a must!
The sea was incredibly beautiful and clear.
The sunken ships and airplanes were mysterious,
and there were lots of small fish! Of course, there were big fish too!
And above all, the guide was very humorous and made it fun.
At the end, a dolphin swam by briefly.
I wish I could have seen it a little closer.

まず酔い止めは必須！
めちゃめちゃ海がキレイで透き通っていました。
人工的に沈めた船や飛行機が神秘的で
小さい魚たちがいっぱいいました！もちろん大きい魚たちも！
そしてなんといっても案内役の方がとてもユーモアがあって楽しかったです。
最後にちらりとイルカが泳いでいました。
もうちょっと近くで見れたら良かったなー。

The crew were great, fun and safe environment and the turtle snorkeling was amazing

I wanted to ride with my child, but we were forced to go with one participant, making it three of us. (It was stated that one participant under 80kg was not allowed.) Perhaps because we were with other participants, unlike other groups, there was no experience of dipping our feet in the sea. Additionally, despite requesting paid photos, we were not able to have any taken, which made my mother sad. It's disappointing.

親子２人で乗りたかったのですが、一名参加の方と一緒に３人で強制的に飛ばされました。(80kg以下の方の一名参加は不可と書いていたのに)他の参加者と一緒だったからか、他のグループと違い、海に足をつける演出も無し。また、有料の写真をお願いしていたにも関わらず撮っていただけず、母親が悲しんでいました。残念です。

The scheduled customer did not show up, so I waited for about 20 minutes, but I decided to depart anyway. However, it seems the scheduled customer arrived, so I had to go back to pick them up. It was disappointing to experience a slight delay, especially since I was in a hurry.

予定のお客さんが現れず、20分程待っていましたが、とりあえず出発しました。しかし、予定のお客さんが来たようで、再度戻ってピックアップ。急いでいたのに若干のロスが発生し、残念でした。

It was perfect for a three-generation family traveling with infants and a lot of luggage. It was quite nice not to have the hassle of confirming the hotel name or the flight details.

乳幼児がいる三世代家族で荷物も多い旅にはぴったりでした。滞在するホテル名や搭乗予定便を確かめながら言う煩わしさもなく結構でした。

We went to Hawaii for my son's autumn break in his first year of middle school. It was his first time parasailing, but our reservation was canceled due to strong winds. However, we were able to reschedule for the last day in Hawaii, and he was able to participate without any issues. It became a wonderful memory for our family of three to fly together. They offer a photo service for $30, and when we requested it, they handed us an SD card with over 100 photos, so we were glad we did it.

However, the meeting time was supposed to be 10:25 AM at Duke Kahanamoku, according to the printed voucher with the flashy company logo, but the vehicle was just a regular van and arrived at 10:55 AM. I called to confirm, but since it was a reschedule, I was really anxious about whether they would actually come. It seems there was a discrepancy with the meeting time, so it might be a good idea to double-check. The parasailing experience was fantastic.

　中学1年の息子の秋休みでハワイへ…息子は初めてのパラセイリングでしたが、予約の日が風が強いということでキャンセルに…しかし次の日のハワイ最終日に振り替えていただけて、無事参加できました。家族3人で飛ぶ事もできとても良い思い出になりました。30ドルで撮影をしてくれるのでお願いしたら、100枚以上撮影したＳＤを渡されたので撮ってもらって良かったです。
ただ…集合時間がデュークカハナモクに10時25分、派手な会社のロゴの入ったトロリーとバウチャー印刷時に書いてありましたが、車はただのバンだし時間は10時55分…電話もしましたが…振替という事もあり、本当に来るのかと不安な思いをしました。集合時間が違ったようなので、確認された方がいいかもしれません。パラセイリングは最高でした。

Before leaving Japan, my daughter and I went parasailing, while my wife opted to stay on the boat. Despite having completed the payment for all three of us through VELTRA with a card, we were told on-site that my wife's payment had not been made. Even after showing the confirmation that we had already paid for three people, we were stuck in a back-and-forth argument about the unpaid amount. As the boat's departure time approached, and not wanting to inconvenience other guests, we ended up paying again. Regardless of the amount, being forced to pay twice left me feeling very upset and diminished the enjoyment of the parasailing experience, which was disappointing. As a travel agency, how can you not communicate properly with the local operators? Situations like this ruin the travel experience and affect the credibility of the travel agency. I believe it would be wise to implement improvements to prevent similar issues from happening to others.

日本を発つ前に私と娘がパラセイルをして、妻はパラセイルをやらずにボートに乗船することでVELTRAさんにカードで支払いをすませたにもかかわらず、現地では妻の分は支払われていないとクレームされ、すでに3人分VELTRAさんに払っていると確認書を見せたにもかかわらず未払いとだ押し問答をしているうちに、ボートの出発時間になり、他のお客さんに迷惑をかけるわけにもいかず結局追加払いしました。金額の多寡にかかわらず二重に払わされ気分を非常に害し不愉快になりながらパラセイルをしたので、楽しさも半減以下となりがっかりでした。旅行会社として現地とちゃんとコミュニケーションがとれないというのはプロとしてどうなのでしょうか。こういうことをされると、せっかくの旅行気分が台無しにされるだけでなく、旅行会社としての信用にかかわりますので、他の方に同様なことが起こらないよう改善対策を取られた方がよいと思います。

Last year, I took this lesson for my first surfing experience. It was easy to understand even for beginners, and I was able to ride the waves. It was so much fun that I signed up again this year. Once again, I had an incredibly enjoyable time.

去年、初めてサーフィンをしたのが、このレッスンでした。初めてでも分かりやすくて波に乗れました。とっても楽しかったので、今年も申し込んじゃいました。やっぱり最高に楽しい時間を過ごすことができました。

My first catamaran experience. I was a bit nervous because I didn't understand all the instructions in English, but the staff were all lively and the atmosphere was very pleasant.

We encountered a pod of dolphins right after setting sail! Everyone was super excited! After a while, we went snorkeling offshore. With the current, I panicked a bit since I can't swim, but the staff came right away and helped me back to the boat. She was a woman, but very reliable!

After that, we spotted 2 or 3 sea turtles lingering nearby, and everyone was excited again! The rest of the voyage was stable, and we enjoyed the views of Diamond Head and Waikiki from the sea. It was a really fun time.

初めてのカタマラン。
注意事項などすべて英語でよくわからず、ちょっとドキドキでしたが、スタッフはみな元気で雰囲気はとても良かったです。
出航してすぐイルカの群れに遭遇！全員大興奮！
しばらく走ったあと、沖でシュノーケリング。
潮の流れもあり、泳げない私はプチパニックでしたが、スタッフがすぐに来てくれ、船まで連れて行ってくれました。女性ですが、とても頼もしかった！
その後、ウミガメも2～3匹すぐそばにしばらくとどまっていて、みんなまたまた大興奮！
その後の航海も安定していて、ダイヤモンドヘッドやワイキキの景色を沖から眺め、とても楽しい時間でした。

They arrived at the hotel on time to pick us up. It was a different large van than the one we took to the hotel, and there were two other guests already on board as we headed to the airport. They dropped us off according to our respective airlines, which made for a pleasant experience. Since it was prepaid, it was hassle-free, which is great.

時間通りにホテルに迎えに来ていただけました。行きとは違う大型バンで、先客が2人おられ、私達のホテルから空港に向かいました。航空会社ごとに降ろして下さり、気持ちよく利用できました。先払いなので、手間がかからずいいですね。

My sister and I booked this excursion with the hopes of seeing turtles. Not only did we see them we swam with them. There were at least 6 of them in the area. The crew, Kevin, Ryan and Felipe were awesome. This was the best adventure with a great price. I would highly recommendations this.

Parasailing was my first experience, and it was amazing. My wife was scared at first, but surprisingly, she said it was totally fine, and we made great memories.

パラセイリング、初体験でしたが、最高でした。嫁さんも最初は怖がってましたが、以外に全然大丈夫と言って、良い思い出が出来ました。

After exiting through the group exit and showing my voucher at the reception, I was given a shell lei. I was directed to a bench in the airport's rotary and was told to wait a moment. While I was realizing that I had arrived in Hawaii, the bus arrived. It was just the two of us going to Kahala, with no other hotel guests around, making for a luxurious transfer in a splendid bus. Since I had a golf bag, I have no complaints about the price, including the tip. I would like to use this service again.

団体用出口から出て、受付でバウチャーを見せると貝殻のレイをかけてもらいました。空港のロータリーのベンチに案内され、少しお待ち下さいと。ハワイに来たんだなーと実感してる間にバスが到着。カハラ行きは私達だけで、他のホテルの方もいなく、立派なバスに2人だけと言う贅沢な送迎でした。ゴルフバッグがあったので、チップ込みでこのお値段なら文句なしです。また利用したいです。

I applied for the opportunity to participate in a resort wedding. I was amazed to see people from the same boat flying so high! However, when I actually tried it, since I was surrounded by the sea, it wasn't scary at all, and I was able to enjoy my journey in the sky with peace of mind. In the end, they confirmed if it was okay to land with a hand signal, and after I gave the okay, I landed beautifully about twice, up to my neck, while laughing a lot, and then they lifted me back up to the boat. They also took photos, and I thought $33 was a bit pricey, but when I got home, I was surprised to find they had taken nearly 100 pictures!

リゾートウェディングへの参加の機会に申し込みました。
同じ船の方が飛んで行く姿を見てあんなに高くまで！と思っていましたが、実際に飛んでみると周りは海なので、高くて怖いということもなく、安心して空の旅？を楽しめました。
最後は着水okか手振りで確認され、okしたら見事に首のあたりまで2回ほど着水で、大笑いしながらまた上げてもらって船に戻りました。
写真も撮ってくださって、33ドルとやや高いかな？と思ったのですが、帰ってみたら100枚近く撮ってくれていたのでびっくりしました。

I was approached immediately at the airport. I can trust them completely. I highly recommend everyone to use their services. Thank you very much.

空港ですぐ声かけていただきました。安心してお任せできます。ぜひ皆様も利用してください。ありがとうございました。

I was greeted immediately at the airport exit and taken to the hotel without any worries. I would like to use this service again. Thank you very much.

空港出口ですぐ声かけていただき、不安なくホテルまで送っていただきました。また利用したいと思います。ありがとうございました。

They arrived to pick me up at the designated time, so I felt at ease. I don't know when the next time will be, but I definitely want to use this service again. Thank you very much.

指定の時間にあわせて迎えがきてくれますので安心でした。次回いつになるかわかりませんがまたぜひ利用したいと思います。ありがとうございました。