All Reviews for Family & Accessible Travel

After getting off at the airport, there was a staff member in an easy-to-find location. We loaded our luggage and set off. The driving was quite reckless. We started at a red light and got flipped off from the oncoming lane, and the driver reacted similarly. Even though it was a large vehicle, we made a forced U-turn in the middle of the road. It was a bit nerve-wracking, but since the shuttle is inexpensive, I might use it again.

空港を降りてからは分かりやすい場所に係りの方がいました。荷物を乗せていざ出発。なんせ運転が荒い荒い。赤信号発進で対向車線から中指を立てられ、ドライバーも同様。大きな車なのに、道の真ん中で無理やりUターン。少しヒヤヒヤはしましたが、シャトルの中では安価なので、また利用するかもしれません。

I wanted to change the pickup location, and when I called the day before (with a Japanese staff member), they smoothly made the change for me, which was very helpful. I arrived at the meeting point earlier than scheduled (15 minutes early), and I felt sorry for the people already on the bus.

ピックアップの場所を変更したく、前日に電話（日本人スタッフ）をしたらスムーズに変更してくださり助かりました。
予定の時間より、早めに（15分）集合場所に行ったのでが、バスが来ていて
乗車している方に申し訳ない気持ちになりました。

After picking up our luggage at the airport, we were relieved to meet with Roberts right there. We got into the car and set off to the hotel with several other groups. When we arrived at the first hotel and got out, the driver (who spoke only English) said, "Look at the luggage tag, NO," and we got back in the car to leave again. We spread out the map and looked at the scenery around us, feeling increasingly anxious. When we finally arrived at the last hotel, we were sure it was wrong, and as we tried to communicate with a few words, the driver said, "OK," and took us back to the original hotel. This incident happened because we had made a reservation mistake, but we were grateful for the kind "OK" that helped us out.

空港で荷物を受け取り、その場でロバーツの方と合流できひと安心。
車に乗り込み何組の方とホテルへ出発。初めに着いたホテルで下車すると
ドライバーの方（英語のみ）「荷物のタグを見て　NO」また、乗車して
出発。私たちは、地図を広げ周りの景色を見ながら不安がつのるばかりでした。最後に着いたホテルで、やっぱり違うと確信し、単語を並べ会話をすると、「OK」と言って、初めのホテルまで連れて行ってくれました。
私たちが、間違えて予約をしていた為の出来事でしたが、優しい「OK」の一言で助かりました。

I think it was about an hour with each group lasting around 10 minutes. While waiting below, I thought 10 minutes would be short, but the time spent in the air during parasailing felt long. It was quite stable with little swaying, making it more comfortable than being on the boat. If the weather is good, the view is fantastic. I had some money with me for tips, but I was unsure how much to give.

1組10分程度で約1時間くらいだったと思います。
下で待っている間は10分は短いかなと思ってましたが、パラセイリングで上空にいる時間は長く感じました。揺れることも少なく安定していたのでボートより快適でした。
天気が良ければ景色も最高です。
持ち物に多少のお金とあり、チップ用ですがいくら渡したらよいのか迷いました。

We went parasailing at my husband's request. I wasn't sure about the height, but we chose the middle option of 120 meters. It felt great to speed across the water on the boat, and it was enjoyable to watch the other passengers flying as well. Flying ourselves was truly the best experience. During the descent, we playfully dipped into the water, which also became a nice memory.

夫の希望でパラセイリングへ。高さはよくわからなかったけど、中間の１２０M にしました。
ボートで風を切って走っていくのも気持ちいいですし、同乗者の方が飛んでいるのを見ているのも気持ちいいですし、自分たちが飛んでいるのも本当に最高でした。下降のときに、いたずらで海面ばっちゃんされるのですが、それもいい思い出です。

I challenged myself to 150 meters. At first, I was a bit lost, but once I tried it, it was so much fun that I absolutely recommend the 150 meters and the water splash!

Everyone except us was from overseas, so I felt a bit out of place, but the guide spoke to us in broken Japanese and made sure we were okay, so I never got bored.

If you ask, they will take photos for you! There were some unique shots, and I was really glad I had them take pictures since it was such a special trip.

150メートルを挑戦しました。
はじめは迷いましたが、やってみるととても楽しかったので絶対150と水ドボンをおすすめします！
私たち以外は全員外国の方で少しアウェイ感を感じましたが、ガイドの方がカタコトの日本語で気にかけて話しかけてくれたので退屈することはなかったです。

写真もお願いすると撮ってくれます！
中にはユニークな写真もあって、せっかくの旅行なので撮ってもらってよかったなあと思いました。

We went to Hawaii for our honeymoon. We also tried parasailing for the first time. We challenged ourselves to the highest level at 150 meters, and my wife, who has a fear of heights, really enjoyed it. I think being higher allows for a longer time in the air, making it even more enjoyable. It became the best memory for us.

新婚旅行で初めてのハワイに。
パラセイリングも初めて体験しました。
一番高い150mにチャレンジしましたが、高所恐怖症の妻もすごく楽しんでいました。
高い方が空中にいる時間も長いので、より楽しめると思います。
最高の思い出になりました。

This time, I traveled alone, so I used this shuttle. When I was looking around at the group exit, someone called out to me, and I was able to find it right away. Also, the waiting time until getting on the shuttle was about five minutes, and I was able to get to the hotel very smoothly.

今回は、一人で旅行したので、このシャトルを利用しました。
団体出口できょろきょろしていると声をかけて頂き、すぐにわかりました。又、シャトルに乗るまでの待機時間も５分ほどで大変スムーズにホテルまで行くことができました。

If you want to get out of Waikiki for a quick outing then this Tradewind Sail with Mana Kai Catamaran is perfect! Departing from the middle of Waikiki, it's a beach boarding and all you need is a pair of sunglasses and water. The captain and crew took us towards out the blue ocean and there you are just sitting looking at the iconic Diamond Head.
It's was great to just relax and bake under the sun for one hour!

I requested a transfer from Hilo Airport to the hotel, but there was no guidance upon arrival at the airport, and I felt lost and anxious asking various people for help. In the end, a driver from Roberts Hawaii called to inquire and successfully took me to the hotel.

ハワイ島からイノウエ空港→ホテルまでの送迎を依頼しましたが、空港到着から案内が無くいろいろな人に聞いて途方に暮れて不安だった。
結局はロバーツハワイの運転手が電話で聞いてくれて無事ホテルまで送迎していただました。

After arriving, when I went to the lobby, they only spoke English, and when I showed my voucher, they asked me where I was going. Since I had a reservation, they should have been able to find out the hotel location. When I was ready and headed to the bus, I was the only one, yet I was made to wait on the bus without any explanation. The two drivers and one guide started chatting for a while, and it was unclear when we would depart. I was left waiting for about 10 minutes before we finally set off. I still don't understand what that time was for.

到着後、ロビーに行ったら英語しか通じなくバウチャー見せてもどこ行くの？と言われる始末。
予約してるからホテルの場所は調べればわかるはず。
準備できてバスに向かったら1人だけのはずなのになんの説明もなくバスでしばらく待たされる。
運転手２人と案内係１人の３人でしばらく雑談が始まって、いつ出発するのか不明。
10分くらい待ちぼうけさせられてやっと出発。
なんの時間だったのか今でもよくわからない。

The staff doesn't speak any Japanese at all, but you can understand where the life jackets are and how to wear them through body language and nuances. The only other Japanese guests were a family with us, and everyone else was probably American, so we couldn't understand the English jokes and conversations, but since we came to Hawaii, we shouldn't expect Japanese. The waves were very calm, and it was clear until it started to get cloudy on our way back, which felt really nice. The experience of seeing the cityscape of Honolulu and the differently oriented Diamond Head from the sea is quite rare, making it a very valuable and refreshing experience. We were also lucky enough to have dolphins swimming alongside us. You can buy alcohol and soft drinks on board. There was a commemorative photo taken before departure, and you pay $15 when you return.

スタッフは全く日本語を話せませんが、救命胴衣がどこにあるか、どうやって着用するかの説明はボディランゲージやニュアンスでわかります。お客さんも私たちともう一組の親子だけが日本人で、あとはたぶん全員アメリカ人で、英語のジョークなど会話がわかりませんが、ハワイに来たのだから日本語に期待してはいけないのです。とても穏やかな波で、帰り際に曇ってくるまでは快晴で、とても気持ちが良かったです。海からホノルルの街並みや向きの違うダイヤモンドヘッドが見られる体験はなかなかできないので、とても貴重で、また爽快な体験でした。イルカが並走するという幸運もありました。船内でお酒やソフトドリンクが買えます。出航前に記念撮影があり、帰ってくると$15払います。

I took a different surfing lesson in Hawaii five years ago, but I couldn't stand up at all, so this was my second challenge. Surprisingly, I was able to stand and ride the waves! The instructor must be really good. Surfing is definitely fun when you can catch the waves! I highly recommend it!

サーフィンは5年前に同じハワイで別のレッスン受けましたが、まともに立てづに終わり今回2回目のチャレンジ。
なんと立てて乗れました！
教え方が上手いんでしょうね。
サーフィンはやはり波に乗れれば楽しい！
是非オススメです！

I was waiting for a pickup at the hotel, but they were 10 to 20 minutes late. When I called, they said they were picking up at another hotel and would come back after that. I thought, "Well, that's fine," and continued to wait, but they ended up arriving 30 minutes late. When I got in the car, they were heading to the other hotel they mentioned on the phone.

In the end, I made it to the airport on time, but if you expect too much accuracy, it can take away from the enjoyment, so it's better to be prepared for that. Make sure to allow at least three hours before your departure.

ホテルでの待ち合わせで待っていましたが、10分20分と遅れていて、電話すると他のホテルでピックアップしているのでその後回りますとのこと、まあいいかと思い待っていると結果30分後に遅れて到着。そして乗ると、おや？電話で言っていた他のホテルに向かうではありませんか。
まあ結局空港には間に合いましたが、あまり正確性を求めて腹をたてるのも楽しみが半減するので、その覚悟で乗った方がいいですね。
出発の3時間以上余裕を持って

I booked a shuttle from Waikiki to the airport. I have used this service several times before and have always been very satisfied with the friendly responses from the drivers and staff. However, this time, I arrived at the designated location more than 10 minutes early, but after about 20 minutes, no one came to pick me up. When I called, I was surprised to be told that it was marked as a "no show." Since the pickup location was on the sidewalk in front of a major hotel, several cars came by, but in the past, the drivers would get out of the car to confirm the reservation name, so I assumed it would be the same this time. Unfortunately, that did not happen at all. I started to think that it might be better to obtain the vehicle number for confirmation in the future.

The silver lining was that the person who responded to my emergency call that day arranged for a replacement vehicle to come quickly, so I did not miss my flight. I am very grateful for this response.

I hope you can take this as a report.

ワイキキから空港までのシャトルを予約しました。
今まで何回か利用させて頂いており、いつもドライバーさんやスタッフさんのフレンドリーな対応に大変満足しておりました。
ただ今回は、集合時間の１０分以上前に指定の場所に居りましたが
２０分くらいたってもそれらしきお迎えが来ないので、電話をしたところ
"No show"になっていると言われビックリしました。ピックアップ場所がメジャーなホテルの前の歩道だったので、迎えの車は何台か来ていましたが、今まではドライバーさんが車から降りて予約者の名前を確認するというアクションを取っていたので今回もそうだろうと思っていました。今回はそのようなことが一切なかったです。今後は車体番号を入手して、確認をした方が良いのだろうか？と思ってしまいました。
ただ救われたのは、当日緊急対応の電話にてご対応して下さった方の迅速なご手配で代わりの車がすぐに来てくれたので、フライトに遅れるようなことはありませんでした。この対応には非常に感謝しております。

ひとつの報告として受け止めて頂けると幸いです。

I occasionally use Company H, but this was my first time using it due to scheduling conflicts. There is a luggage storage area inside, so there's no risk of mixing up suitcases. The ceiling is high, and you can sit comfortably. Next time, I want to use Roberts.

時折利用しているH社は時間が合わず初利用でした。車内に荷物置き場があってスーツケースの取り間違いはありません。
天井も高くてゆったり座れます
次回からは、ロバーツにしたいです

I wanted to ride the Premium Submarine, but it was under regular maintenance, so I booked the Standard Submarine instead. I had heard that the windows were smaller and the seats were narrower compared to the Premium, but it wasn't as cramped as I expected, and the windows were decent enough for viewing and taking photos or videos without much issue.

The diving time was 45 minutes, which was sufficient to enjoy the experience. I read on one site that there weren't many fish to see, but during our trip, we were able to see quite a few. If I had to say, the fish didn't appear as colorful as in the advertisements, and overall, it looked quite blue. But that's the true color of the ocean, isn't it? This made me feel like I was really diving.

It was great. One thing to note is that the visibility differs on the left and right sides of the submarine; for example, if there are reefs visible on the right, there's nothing on the left, and vice versa. During those times when nothing is visible, it can get a bit boring.

プレミアム・サブマリンに乗りたかったのですが、定期点検中でスタンダード・サブマリンを予約しました。
プレミアムに比べ窓も小さく席も狭いと聞いていましたが、思ったほど狭くなく、窓もそれなりで、見るのは勿論、写真やビデオ撮影にもそれほど問題はありませんでした。
潜水時間は45分でしたが堪能するのに十分な時間でした。
あるサイトで魚がそれほど見られないと書かれていましたが、私たちの時はそれなりに見ることが出来ました。
強いて言うなら広告のようにカラフルに魚は見えず全体的に青く見えます。
でもそれって本当の海の色なんですよね。
こちらのほうが、本当に潜っているんだなぁっていう気持ちになりました。
よかったです。
あとは、潜水艦の左右で視界が違うので、右に漁礁が見えると左は何もなく、
その反対もあり、その見えない時間はちょっと暇です。

We take a small boat to the flying location, and it can be quite rocky! If you're prone to motion sickness, definitely bring some medication. I sometimes get sick if I'm not feeling well, but on this day, I was sleep-deprived and had no issues enjoying myself. On the other hand, my husband started feeling sick on the way back to land and was a bit groggy for a while.

The guide was very professional, and I felt completely at ease leaving things in their hands. If you're feeling a little scared, you should definitely give it a try!

飛ぶ場所まで小さめの船で向かうのですが、結構揺れる！酔いやすい方は絶対に酔い止めが必要です。
私はたまに体調が悪いと酔うけど、この日は寝不足でも問題なく楽しめました。
一方、旦那は帰りに陸へ向かう途中で酔い始め、しばらくグロッキーでした汗

ガイドさんはすごくプロフェッショナルで
安心して任せられましたし
ちょっと怖いなーって位なら絶対チャレンジするべきです！

This trip is AMAZING and Highly recommended. The 4 gentlemen that took us out were great and very attentive. They took us to the best spot for snorkelling and saw a ton if sea turtles. The atmosphere and company can't be beat. If you don't do ANYTHING ELSE in Hawaii do THIS!!!!

Since it was a VIP course, we started in a lounge-like area with Mai Tais and self-service snacks (such as prosciutto with pineapple, fruit skewers with melon, macadamia nuts, and potato chips). After that, we moved to our dining seats and enjoyed a course meal. We had informed Veltra in advance that we were bringing our one-year-old daughter, so a seat for her was also prepared.

During the meal, our daughter was able to participate in a treasure hunt game, which made her happy as she could walk around the venue (sitting still for the entire meal would have been boring for a one-year-old).

After the meal, the show began. With the VIP course, we could watch the show from our dining seats (on the first floor) while continuing to enjoy our drinks. For the regular course, it seemed that guests finished their meals outside the venue before entering the second-floor seating.

The show started with hula dancing, followed by an Elvis Presley impersonation show, a Michael Jackson impersonation show, and finally, fire dancing and hula dancing. All of it was wonderful, and we had a great time. I'm not sure if the quality of the Michael impersonation was high, but it was enjoyable nonetheless.

Last year, we watched a hula dance show at the Polynesian Cultural Center, which was a more traditional show that showcased Hawaiian culture without any sexy costumes (and that was good in its own way). In contrast, this show was a complete entertainment show with sexy and beautiful hula costumes, and it also allowed for a lively rock atmosphere, making us feel like we were in America! While I didn't know many of the songs, I still had a lot of fun.

Since there is a rock segment, the time for hula dancing isn't very long, so if you want to focus solely on hula dancing, I would recommend other shows. However, if you want to enjoy both American-style music and hula dancing, this show is highly recommended. The location is also at the Royal Hawaiian Center, so for those staying in Waikiki, it's within walking distance, which is a great point for efficient use of time.

VIPコースでしたので、初めにラウンジのようなところでマイタイとセルフサービスのおつまみ（生ハムパイナップル、メロン等の果物串、マカデミアナッツ、ポテトチップス）をいただきました。
それから、各自食事の席まで移動し、コース料理をいただきました。
我が家は1歳の娘連れであることをベルトラさんを通して事前に伝えていたため、娘の席も用意していただいていました。
食事の間に娘は宝探しゲームに参加させていただき、会場を歩くことができて喜んでいました。（1歳の娘にとって食事中ずっとイスに座っているのは退屈なので）

食事が終わると、ショーが始まります。
VIPコースは食事の席（1階席）でそのまま観覧するため、引き続き飲み物を飲みながら見ました。
普通のコースだと、会場の外で食事を終えてから2階席に入場していたようです。

ショーはフラダンスから始まり、エルビスプレスリーの（ものまね）ショー、マイケルジャクソンの（ものまね）ショー、最後にファイヤーダンスとフラダンスという感じで進みました。
どれもとても素敵で、楽しい時間を過ごすことができました。
マイケルのものまねのクオリティーが高かったのかどうかは謎ですが（笑）、楽しめたのでありだと思います。

昨年はポリネシア・カルチャーセンターのフラダンスショーを見ましたが、そちらは、セクシーな衣装などはなしでハワイの文化をしっかり見せる正統派なショーという感じでした。（それはそれでよかったです）
それに対してこちらは完全なエンターテイメントショーで、フラダンスの衣装もセクシーで素敵で、同時に、ロックで盛り上がることもでき、「アメリカにきたって気がする！（笑）」という気分を味わうことができました。
知っている曲は多くありませんでしたが、それでもとても楽しめました。

ロックの時間がある分、フラダンスの時間は長くありませんので、フラダンスだけをじっくり見たい方は他のショーをお勧めしますが、アメリカっぽい音楽もフラダンスも両方楽しみたい方にはお勧めです。
場所もロイヤルハワイアンセンターなので、ワイキキに宿泊している方は徒歩で行けますので、時間が効率的に使えるのも良い点ではないでしょうか。

I also used the service from Honolulu Airport to Waikiki, but I was taken to a different hotel because I couldn't find mine, so I was worried about whether they would pick me up properly for the return trip. However, they arrived almost on time.
The driver was very friendly and played background music while providing a guide along the way, which allowed me to relax throughout the trip to the airport.

行き(ホノルル空港→ワイキキ)も利用しましたが、ホテルが分からず一度別のホテルにつれていかれたので、帰りはちゃんと迎えに来てくれるか不安でしたが、ほぼ時間通りに来てくれました。
ドライバーはとてもフレンドリーで運転中もBGMを流しながら、通り道のガイドをしてくれるなど、終始リラックスして空港に向かうことができました。

We were made to wait until departure. We were mixed in with a regular sightseeing bus. Since the Kahala Hotel was the last stop, it took a long time. With a large group, the price isn't much different from a taxi? It seems that Uber is becoming more convenient in Hawaii as well.

出発まで待たされた。
普通の観光バスに混乗。
カハラホテルが一番最後なので、時間がかかった。
人数が多いとタクシーと値段が変わらない？uberがハワイでも便利になってきてるようです。

I was a bit scared at first, wondering if parasailing would be okay, but once I took off, it felt amazing and was absolutely the best! The view of Waikiki from the sky was also really beautiful.

Since I didn't understand the language and wasn't familiar with the area, I was really worried about whether they would actually come to pick me up at the meeting point, but they arrived just as promised, which was a relief! If I have the chance again, I definitely want to do it once more!

パラセイリングって大丈夫かな？と、待ってる間最初はちょっと怖かったんですが…飛んでみると、とても気持ち良くてメチャクチャ最高⤴️⤴️でした❗️空から見えるワイキキも、とっても素敵でした

集合場所は、言葉もわからず、土地勘もないので、本当に送迎に来てくれるか？と心配でしたが、ちゃんと来てくれてホッとしました❗️
また機会あれば、ぜひもう一度やってみたいです❗️

Thanks for making our arrival in Honolulu and getting to the hotel so easy. We liked it so much we booked our return to the airport after our cruise. We had to specify a time for our trip when we made the reservation, so we picked a time late enough to be sure we would be off the ship in time for the trip. We were ready to go an hour early and thought we would have to wait around until the scheduled time. To our delight we were able to take an earlier shuttle and have more time at the Bishop museum. Thanks for your flexibility!

I took several buses at the airport, but it seemed that the staff were not coordinating well with each other, so I ended up waiting for quite a while.

空港で何台かのバスに乗り分けていたが、係員同士で打ち合わせがうまくいっていないのか、結構な時間待たされた。

Had a great time out, saw loads of turtles and even dolphins. Also great to experience the waves whilst sailing out. Jeromino was a really great guide, the whole team were brilliant and took fantastic care of us. Would really recommend this tour definite one oc the highlights of our stay on Oahu!

It was great that I could ride easily in just two hours. The scenery was amazing!! However, the photo data I purchased at the end was corrupted and couldn't be read. I understand that such things can happen, but in other active options, I received a letter with contact information and methods in case the receipt and data couldn't be read. Unfortunately, I didn't receive that from Hands Harden. I even gave a proper tip... It's disappointing because I was looking forward to it.

2時間で簡単に乗れて良かったです。
景色も最高‼︎
でも最後に購入させてもらった写真のデーターが壊れてて読み取れませんでした。
そういう場合もあると思うので仕方ないですが
他のアクティブオプションでも撮って下さった写真を購入した事ありますが領収書とデーターが読み込めなかった時の連絡先、方法などが記入した手紙もちゃんと頂きました。
こちらのハンズハーデンさんは無かったです。
チップもちゃんとお渡ししたのに‥
残念です。楽しみにしてたのに。

I used the service from The Kahala Hotel to the airport. They arrived on time to pick me up. While heading to the airport, we stopped at other hotels, and there was a strange moment where we seemed to wait for about 10 minutes at one of the hotels, as if waiting for someone to board. I wish they had provided some explanation in English, even just a brief one. However, I was glad that I arrived at the airport safely.

ザ・カハラホテルから空港まで利用しました。
時間どうりにお迎えにきていただきました。他のホテルにも立ち寄りながら空港まで向かったのですが、途中のホテルでは、10分くらい停車し乗車する人を待っているかのような不思議な時間がありました。英語でも何も説明もなく一言説明をしてほしかったと思います。ただ、無事に空港に着いたので良かったのですが。

It was a fun stage not just for dining and watching the show, but also featuring interactive events! There was a practice time for hula dancing, a contest where randomly selected guests were invited on stage to blow a conch shell (or something like that?), and opportunities to dance with the performers—there was so much going on. The hula dancers showcased various patterns of dance. The English MC was explaining things, but it was a bit fast and hard to understand... Still, I enjoyed it thoroughly. The fire dance was amazing!

The meal had a Hawaiian flair, and it was nice that it wasn't overly extravagant. The fish dish was the most delicious.

ただ食事をしてショーを見るだけでなく、参加型イベントもある楽しいステージでした！
フラダンスの練習タイムがあったり、お客さんの中からランダムにステージに上げられて、ホラ貝（のようなもの？）を吹くコンテストがあったり、ダンサーと一緒に踊ったり、盛りだくさんです。
フラダンスは様々なパターンのダンスを見せてくれます。
英語のMCで説明していたようですが、早口でよくわからず、、、
それでも十分楽しめました。
ファイヤーダンスは最高でしたね！

お食事はハワイらしい内容で、豪華すぎなくて良かったです。
お魚料理が一番美味しかったです。

The staff at the reception spoke Japanese, which was great. On the day of the visit, there were only two groups, so the wait time was short, and we enjoyed the boat ride to the midway point without feeling seasick.

I'm not good with heights, but I managed to handle the 90 meters. However, it might be tough in case of strong winds.

The crew on the boat consisted of two members who didn't speak Japanese, but they were friendly, so I gave them a $10 tip.

I'm unsure whether I would repeat the experience, but I would recommend it at least once.

受付の方は日本語okでした。
当日は2組で待ち時間も少なく、途中のポイントまでのボートが気持ちよく酔いもせずに楽しめました。

高所は苦手なのですが９０ｍはなんとかいけましたが
もし強風などの場合厳しいかもしれません。

船上のクルーは二人で日本語はできませんでしたが
感じはよかったのでチップを１０ドルお渡ししました。

リピートするかどうかは悩みますが１度はお勧めです