All Reviews for Family & Accessible Travel

For a trip with two people, we will use the shuttle bus. Since there are only 2 or 3 groups sharing, we will arrive in Waikiki in the shortest time. Other companies' large buses (H○○) take quite a while for pick-up and drop-off. Mr. Roberts is polite, cheerful, and has a great vibe.

二人での旅ではシャトルバスを利用します。
乗り合いの人数も２．３組なので時間が最短でワイキキへ
早く着きますね。
他社の大型バス（Ｈ○○）の送迎は結構時間がかかります。
ロバーツさんは、丁寧で明るくていい感じです。

The application through the travel agency was expensive, so I applied for the plan with Veltra this time. I was grateful that they dropped us off at each airline. I will use it again.

旅行会社での申込みは高価だったので、今回ベルトラのプランに申込みしました。
航空会社毎に降車してもらい、ありがたかったです。
また、利用します

It was close to Waikiki, simple, and very good. This was my second time parasailing in Hawaii. Previously, I did parasailing combined with snorkeling at Hanauma, but I was disappointed because the instructor there was of Chinese descent and quite indifferent. This time, I felt it was very good.

ワイキキからも近くシンプルで非常に良かったです。
ハワイでは2度目のパラセーリングになりました。
以前 ハナウマシュノーケルとセットのパラセーリングをしましたが ハナウマのインストラクターが中国系の人で素っ気なく残念な思いをした分 今回は 非常に良く感じました。

Beginners can ride too! As mentioned, I was able to ride. Jimmy, who taught me, explained everything clearly. The staff also engaged in conversation, helping to ease my nerves. After changing, we took photos and played games, which was a lot of fun. I highly recommend it!

初心者の方も乗れます！の通り、乗れました。
教えてくれたジミーさんがわかりやすく教えてくれました。
スタッフの方も常に会話してくれて、緊張をほぐしてくれました。
着替えた後も写真を撮ってくれたり、ゲームをしたりと楽しめました。
おススメです！

Dumped us off at the corner road to the hotel with 5 bags to haul ourselves saying vehicle wouldn't fit to go to lobby. They have smaller vehicles because I saw one arrive the hotel another day. They should know which vehicles accommodate which hotels and plan accordingly. Won't use this service again. Price too high for the inferior service provided.

Picks us up at corner of road, not at hotel lobby. Had 5 bags to maneuver ourselves.

I truly felt that participating was worthwhile. Before boarding, I requested some photos, and they took not only the overall shots of parasailing but also captured our expressions and the views from the boat, totaling around 90 photos. It's necessary to inform the staff and the captain that you'd like photos before boarding and before parasailing, but it's reassuring that you can decide whether to purchase them after returning to the office and viewing the photos. The cost for the photos was $30, and we gave the captain a total of $20 in tips for the four of us. It created the best memories!

参加してよかったと心から思います。乗船前に写真をお願いし、撮っていただきましたが、パラセイルの全体像だけでなく、表情、船からの景色も撮ってくださり、90枚程度撮っていただきました。乗船前やパラセイル前にスタッフや船長さんに写真が欲しいと伝える必要がありますが、事務所に帰ってきて写真を見てから購入の有無を決めることができるので安心です。写真代は30ドル、チップは4人で合わせて船長さんに20ドル渡しました。最高の思い出ができました！

This boat trip was amazing! The captain was extremely knowledgeable and even looked out for dolphins and whales for us! We werent able to see any dolphins, but we were able to see a whale. We also saw some honu's, (green sea turtles) and some really cool fish. He also had a lot of great jokes, which made me smile! Well worth it!

The instructors were lively and had great energy even early in the morning. I paid a $30 tip. I've heard that you might see whales and dolphins, so I think you can look forward to that.

インストラクターさん方のノリが良くて朝イチでもテンションアゲアゲでした。チップは$30払いました。クジラやイルカが見えるときもあるらしいので期待していいと思います。

We boarded the boat and set off for parasailing! I only observed from the boat while my two children experienced it. The captain and staff had great conversations and jokes, which made my observation really enjoyable.

The staff took care of all the preparations! Once we arrived at the starting point, they put on a harness-like gear and we started right away. There was a slight feeling of floating, but the breathtaking view in front of me quickly made any fear disappear. It was quite high. If you're afraid of heights, you might find yourself gripping the belt tightly, but if you're not, you can relax and let go with one hand!

I read that there was a possibility of landing in the water, so I wore a swimsuit, but I only got wet up to my butt, so I didn't get too soaked. However, it's definitely better to wear a swimsuit. It might depend on the season, but since it was early morning, it was quite cold. You can place your belongings at your feet, so it's a good idea to have something to cover up with.

Due to the weather and being the first ride of the day, by the time we returned to the port, I was able to wear a T-shirt and shorts over my swimsuit.

港から船に乗りいざパラセイリングへ！
私は船で見学のみ、子ども2人で体験してきました。船長、スタッフの方のノリの良い会話、ジョークも楽しく見学している私もすごく楽しめました。
準備はスタッフの方が決めてくれます！ハーネスっぽい装備をつけてもらってポイント地点に着いたらすぐにスタート。多少の浮遊感はありましたが目の前に広がる絶景にすぐに怖さも吹き飛びます。結構高いです。高所恐怖症だとベルトをひたすら掴んで硬直状態になりますが、そうでないなら片手を離してリラックスもできます！
海への着地の可能性ありと書いてあったので水着でいきましたが、お尻までボチャンと浸かるくらいであまり濡れませんでした。でも水着で行った方がいいです。ただ時期にもよると思いますが、早朝だったのでかなり寒かったです。荷物は足元におけるので羽織るものがあったほうがいいですよ。
気候と一番最初だったこともあり港に着く頃には水着の上からTシャツと短パンが着れました。

This was my third trip to Hawaii, and this time I chose the Rock-a-Hula show among many options. As the largest show in Waikiki that fuses Polynesian culture with rock, it was truly a wonderful experience. The backstage monitor tour I participated in was all VIP treatment, which was very moving.

First, we were guided to the green room where we received a welcome drink. Then, during the backstage tour, we were taken to areas not usually accessible, where we learned about the performers' costumes and props. We even got to wear some of the decorations used in the Polynesian show for photos, which was quite touching when I saw the pictures later.

The stage setup was fantastic, and the live band was powerful. Being seated in the front row center, I was completely drawn into the show. The performances of Elvis Presley and Michael Jackson's songs and dances were so incredible that I almost thought they were the real deal.

The fire show was also more impressive from the front row than when I saw it previously. The delicious dinner and the photo gift added to the overall satisfaction, making it feel worth more than the price paid.

今度で3度目のハワイ旅行で、今回は数あるショーの中でロック・ア・フラショーを選択しました。ポリネシアとロックを融合させたワイキキ最大のショーと
いう名の通り大変素晴らしいショーでした。その中でも今回エントリーしたバックステージ付きのモニターツアーはすべてがVIP待遇で感動しました。
先ずはグリーンルームに案内され、ウエルカムドリンクがあり、その後バックステージツアーで、普段見ることが出来ない舞台裏に案内され、出演者の衣装や小道具の説明受け、そしてポリネシアショーで使う飾り物を頭につけて頂き
写真撮影をしてくれました。後でその姿をみて少し感激しました。
舞台装置も素晴らしく生バンドも迫力があり、VIP待遇ということで席も最前列の真ん中でしたので、ショーに引き込まれました。
ロックショーのエルビスプレスリー、マイケルジャクソンの歌とダンスは大変すばらしく一瞬本物にかと思うほどのレベルだと思います。
ファイヤーショーも最前列のため以前見た時より迫力を感じました。
美味しいディナーに写真のプレゼントも付き料金以上の満足感です。

This was my fourth trip to Hawaii, but my first time parasailing! Since I was staying at Hilton Hawaiian Village, I was able to walk directly to the meeting point. Since it was a special trip to Hawaii, I decided to challenge myself with the 150m height, and it was definitely the right choice! I kept rising higher and felt like we were the only ones up there, which was an amazing feeling. I wondered if this is how birds feel when they fly? It was so exhilarating!!!

They said it would last about 15 minutes, but I think we were actually in the air for about 7 or 8 minutes. It cost nearly $100, so I gave it four stars. There were about four other groups participating, but since we were the first to fly and headed out to sea, we could only see the ocean in front of us and had to turn back to see the view of Waikiki. I recommend boarding the boat last so you can fly facing Waikiki.

Also, if you ask, they will take photos for about $20, but I think it's fine to ask someone from another group to take your picture. Since we flew first, we didn't have time to ask, so we ended up not getting any photos, but the experience is etched in my memory!

ハワイ4回目ですが初のパラセーリング！
ヒルトンハワイアンビレッジ宿泊だったので徒歩で直接集合場所に行けました。
せっかくのハワイ旅行だし、ということで150mにチャレンジしましたが、これが大正解でした！
どんどん高く上がっていき、上空を私達だけで独り占めしてるようなそんな気分になれました^^
鳥ってこんな感じで飛んでるのかな？気持ちいいーーーーー！！！
と大興奮でした♪
15分？とのことでしたが実際に飛んでいたのは7.8分ほどだったと思います^^;
それで100ドル近くがかかったので星4つにしました。
ツアー客4組ほどと一緒に参加するのですが、私たちが一番最初に飛んだ時に沖に向かって進んでいたため、前の景色は海しか見えず、後を振り返りながらワイキキの景色をみないといけませんでした^^;
船に乗り込むのを最後にすると、ワイキキ方面を向いて飛べるのでおすすめです。
あと写真はお願いすれば20ドルくらいで撮ってくれますが、他のグループの方たちにお願いして撮ってもらう感じでいいと思います。
私達は最初に飛んだのでお願いする暇もなく結局写真は取れませんでしたが目に焼き付けました(笑)

I was picked up by bus at the hotel and departed from the bay near Hilton Village. It mentioned that towels were needed, but it was fine without them. You can also leave your valuables on the cruiser, so there's no need to worry.

It was drizzling a bit at departure, but once we got out to sea, it cleared up and we enjoyed beautiful weather!

The crew was friendly and engaged in conversation, which really enhanced the atmosphere, making it a lot of fun! Be sure to enjoy the breathtaking scenery and refreshing experience!

バスでホテルまで迎えに来てもらい、ヒルトン村のそばの湾から出発。
タオル必要と書いてありましたが、無くて大丈夫です。貴重品もクルーザーで置いておけるので安心してください。

出発時はパラパラと雨が降ってましたが、沖に出ると晴れ、快晴の中でした！

クルーの人が気さくに話しかけてくれ、雰囲気も盛り上げてくれるのでとても楽しかったです！
圧倒的な景色と爽快感を是非楽しんでください！

It was an experience like no other, and I had so much fun! The captain and crew were kind and made it enjoyable, so I felt at ease taking on the challenge. I want to ride again!

今まで体験したことのない感覚ですごく楽しめました！
船長さんたちも優しく、楽しませてくれたので安心して挑めました。
もう一度乗りたいです！

I appreciated that the shuttle service to the hotel was included, and it was great that it was okay to be wet as long as I had a bath towel laid out. I chose the 150-meter option, and even as someone with a fear of heights, I was able to enjoy it. The local crew took beautiful photos with a single-lens camera, which made for even more memorable moments.

ホテルまでの送迎付きで、バスタオルさえ敷いていれば濡れていてもOKなのが有り難かったです。150メートルを選択しましたが、高所恐怖症でも楽しめました。現地クルーの方が一眼で綺麗に写真を撮ってくれたので、更に思い出になりました。

I was scared before it started, but it seems like I had fun when it was over. Now I want to try the 150m ride!

始まる前は怖がっていましたが
終わると楽しかったみたく
今度は150mに乗りたい言ってました^o^

When I arrived at the luggage pickup area, a person in an aloha shirt called my name, and I recognized them right away. It took about 30 minutes to get my luggage, but they waited for me. After confirming the name of the hotel I was staying at, we departed with about ten people on board. There was traffic, and it took about an hour from the airport to the hotel in Waikiki, so I was glad I chose the shuttle bus.

荷物受け取り所に着くとアロハシャツの方が
私の名前を呼んでくれ、すぐにわかりました。荷物をとるまで30分位かかりましたが待っていてくれました。宿泊のホテル名を確認したあと10人位を乗せて出発しました。渋滞しており、空港からワイキキのホテルまでは1時間位かかったのでシャトルバスにして良かったと思いました。

This time, I only requested transportation from Hyatt Waikiki to the airport. The Hyatt has a tour-specific exit facing Koam Street, and there were guests who seemed confused and wandering around, but your company provided a well-written voucher, and after waiting for a few minutes at the valet parking side, a friendly driver came to pick me up. On the shared bus, the driver introduced himself and explained in English the order of drop-offs for each airline at the airport. As always, I felt secure with your company once I got on the bus. There is another company, but without a doubt, Roberts is a reliable company. I will continue to use your services. Thank you very much.

今回はHyatt Waikikiから空港までの送りだけをお願いしました。Hyattにはコア通りに面したﾂｱｰ専用の出口があり、戸惑って右往左往している宿泊者がいましたが御社からは丁寧に書かれたバウチャーでvalet parking 側で待つこと数分で愛想のいいドライバーが迎えに来てくれました。混載バスで最後のピックアップ場所で自己紹介とこれからの空港までの各エアラインの降車順を英語で説明してくれました。毎回のことですが乗れば安心の御社。もう一社ありますが断然、ロバーツは安心できる会社。これからも使わせていただきます。ありがとうございました。

Out to sea by boat! At a distance of 150 meters, we went up and up, but without any fear, and we even saw whales. It was the best eight minutes. I participated in a one-piece swimsuit, but I didn't get wet and landed safely on the boat! The staff were cheerful and it was a lot of fun! Thank you very much.

ボートで沖に！150ｍ選択で、上がる、上がる、
でも怖さ無く、鯨も見えて、最高の８分間でした。
ワンピースで参加しましたが、濡れず、
ボートに無事着地！スタッフさんも陽気で楽しかった！
ありがとうございました。

I also requested this for my return.
It takes about 30 minutes from Honolulu to the airport, but the driver took about an hour as he drove around various places that aren't typically included in the sightseeing route.
I would like to request this again.

帰りもこちらにお願いしました。
ホノルルから、空港までは約30分位なのですが、ドライバーさんが観光では回らないところを結構いろいろ回りながら走ってくれたので1時間位かけてくれました。
またお願いしたいですね。

It was the kids' first surfing experience. My son was able to stand up on the board from the first day, and my daughter quickly learned to do the same. By the end, both kids were even riding while holding hands! If you want to start surfing, I recommend signing up here.

子供達の初サーフィンでした。
息子は、１本日から立てるようになり、娘もすぐに立てるようになりました。最後の方は、子供達二人で手を繋ぎながらのライディングまで出来るように！サーフィンを始めたいならこちらに申し込みをお勧めします。

I initially booked the Lealea trolley bus with a travel agency, but this option was definitely cheaper and allowed for a more comfortable journey. I will likely use this service again next time.

始めに旅行会社の送迎付きレアレアトロリーバスを申し込みましたが、断然こちらの方が格安でゆったり移動出来ました。次回もたのむことでしょう。

It was my first time surfing, and there was a staff member who was friendly and spoke Japanese well, which helped me manage to stand up! Since I had a one-year-old child, my husband and I took turns participating, but we managed to ride the waves about 5 or 6 times in total. The two hours flew by, and it was a wonderful experience! I was so into it that I didn't even notice they were taking photos. This time was beginner-friendly, so next time I’d like to challenge myself with slightly bigger waves!

初サーフィンでしたが、日本語が上手で気さくなスタッフさんが1人いらっしゃり、なんとか立ち上がれました！
一歳の子供がいたので主人と2人で交替しながらの参加でしたが、合計5,6回は波に乗れました。あっという間の２時間でしたが、とても良い経験ができました！
写真は撮られていることにも全く気付かないくらいでした。
今回は初心者向けだったので、次回はもう少し高い波にも挑戦してみたいです♪

It was exciting to go parasailing after a long time. The moment we went up, there was a bit of speed, but before I knew it, we were quite high up, and it felt amazing. The pickup and the entire process were smooth without any long waits. Since it was the first tour of the day, it was great for planning the rest of the day's activities.

久しぶりのパラセイリングでドキドキでした。
上に上がる瞬間は少しスピードがありましたが、あっという間にかなり高い所まであがり、すごく気持ちよかったです。
お迎えから終了まで特に待たされる事もなくスムーズな案内でした。
朝一のツアーなので、そのあとの予定も組みやすくて良かったです。

Unfortunately, it was a cloudy sky with light rain. The boat ride and the captain's performance were fun, but it really depends on the weather. The 150 meters was not scary at all; it could have been even higher, haha. It’s a bit chilly in the early morning, so a rash guard or something to wear is essential! Also, I asked for photos, but it seems there was a miscommunication? The person I was with also requested photos, but it seems that didn’t go through either, so we couldn’t buy any photos after all.

あいにくの曇り空とパラパラと雨。
ボートの移動やキャプテン？のパフォーマンスなどは楽しかったけれど、やはり天候次第でしょうか。150メートルは全然怖くなかったです。もっともっと高くてもいいかも笑
朝早くの方は肌寒いのでラッシュガードなど羽織りものは必須です！
あと写真お願いしたのに通じてなかった？一緒の方もお願いしていたのに、通じてなかったらしく、やはり写真は買えませんでした。

The only thing good about the ride is they showed up on time, we didn't have that many extra stops and we got to the airport at the time I wanted to be there.

This was my first dinner show other than hula, despite having been to Hawaii over 20 times.

First, I received a pass to wear around my neck and was allowed priority entry after watching the hula from a special entrance. Then, I was taken to the green room of Elvis's dressing room. While enjoying some snacks and a welcome drink, I chatted and took photos with a beautiful performer, and then the manager came to guide us backstage.

After that, we had dinner at a table right in front of the stage. I wasn't expecting much from the meal, but it turned out to be one of the top three best course meals I've had in Hawaii—it was incredibly delicious.

Just as we finished our meal, the show began. The performance was fantastic, with not only singers but also dancers who performed not just hula but ballet as well. The music was impressive enough to satisfy even those of us who are particular about sound quality. Since our table was right in front of the stage, we could hear the singer's breathing and footsteps, which added to the excitement. At one point, Elvis came down from the stage, draped something like a scarf around my neck, and surprised me with a kiss on the cheek!

After the show, I was able to take photos with the stars at the exit using my own camera, and I got autographs on the photos taken in the green room. The hospitality, food, and show were all wonderful, making it a dreamlike experience.

ハワイは20回目以上ですがフラ以外のディナーショーははじめてでした。
まず首から掛けるパスをいただき、特別な入り口でフラを見てから優先入場させていただき、エルビスの楽屋のグリーンルームに通されます。
おつまみとウェルカムドリンクをいただきながらパフォーマーの美しいお姉さんとお話したり写真を撮ってもらっていると支配人が来られてバックステージを案内してくださいます。
その後ステージの目の前のテーブルで食事をいただきます。
その食事はあまり期待していませんでしたが、ハワイで食べたコース料理の中でもベスト3には入るぐらいとってもおいしかったです。
ゆっくりと食事を終えた頃にショーが始まります。
このショーも、歌手はもちろん、ダンサーもフラだけでなくバレエなどもされているようなパフォーマンスで、演奏もちょっと音楽にはうるさい私たちも満足するすばらしさ。テーブルが舞台の目の前なので歌手の方の息使いや足音も聞こえて迫力満点でした。途中にエルビスが舞台から降りて来られ、首にスカーフのようなものを掛けてほっぺたにキスしてくれてビックリ!!
ショーが終わっても出口でスターと自分のカメラで写真をとっていただけ、グリーンルームで撮っていただいた写真にサインしてもらえました。
おもてなし、食事、ショー、どれをとってもすばらしくて夢のようなひとときでした。

There were hardly any Japanese people, and I had a great time surrounded by foreigners while listening to music on the boat! Since it was February, I was able to see whales about four times from different directions. I really enjoyed it.

日本人がほぼいなくて、外国の方に囲まれて音楽聞きながら船に乗って凄く楽しかったです！2月ということもあり、クジラが4回くらい色々な方面から見ることが出来た。すごく満喫出来ました。

The pickup at the hotel was about 10 minutes late, but they arrived properly! The roads were slightly congested even for the morning flight, but we arrived in about 20 minutes.

On a personal note, during the immigration process, I realized I didn't have my phone. After returning home, I emailed Roberts Hawaii (they provided support in Japanese) regarding the lost phone, and it turned out I had dropped it on the bus! They responded quickly, and although there will be shipping costs, they assured me they would send it to my home, which puts my mind at ease.

I had given up hope, but I'm grateful they found it. I will definitely rely on them for transportation the next time I come to Hawaii!

ホテル前ピックアップ10分程遅れて来ましたがちゃんと来てくれました!
朝の飛行機でも道路はやや混み初めておりましたが20分程で到着しました。
私事ですが出国審査中に,携帯が無いことに気付き帰国後,ロバーツハワイさんにメールで(←日本語対応でした)携帯紛失の件で伺ったところバス車内に落としていた事が判明しました!!迅速に対応してくださり送料は掛かりますが自宅に発送してくれるとの事で安心しております。
諦めていましたが見つけてくれたことに感謝です。またハワイへ来た際の送迎はこちらに頼みます！

It was my first time paragliding, and it was incredibly fun. However, I was disappointed that I couldn't do it solo (everyone had to go within an hour) and that it was only for 10 minutes, which was short.

初めてのパラセイリングでしたが最高に楽しかったです。ただ、残念なのは単独ではできなかったこと（1時間以内にすべての人を実施する）と10分間と短かったことです。