All Reviews for Family & Accessible Travel

This trip was a personal journey for me, who has been to Hawaii twice, and my elderly mother, who was visiting for the first time. The immigration inspection at Honolulu Airport was extremely crowded, and we were over 30 minutes late for our scheduled meeting time. We couldn't get in touch, which made us worried, but when we arrived at Mr. Roberts' desk and explained our situation, he smiled and said, "It's okay!" My mother and I felt relieved. We were able to take the next shuttle bus, stopped by the lounge at Ala Moana Shopping Center, checked our suitcases, and enjoyed a meal and shopping until around 2:30, which made us very satisfied. Thank you very much!

今回の旅行は２度目のハワイの私と初めてのハワイの高齢な母と2人での個人旅行でした。ホノルル空港での入国検査がめちゃ混雑していて予約の集合時間に30分以上遅れてしまい、連絡も取れず、心配でしたが、ロバーツさんのデスクに着いて説明したら「大丈夫ですよー」って笑顔で言って貰え、母と胸を撫で下ろしました。次のシャトルバスに乗せて頂き、アラモアナショッピングセンターのラウンジに寄って、スーツケースを預け、2:30頃まで食事とショッピングができて大満足
ありがとうございました

I don't want to waste a single second in Hawaii! I was greedy about it, but for those like us who can't sleep on the plane, the Ala Moana stopover plan might not be enjoyable? On the first day, it's recommended to either relax on the beach or enjoy a lomilomi massage without being too ambitious.

せっかくのハワイ、1秒たりとも無駄にしたくない！と欲張ったけど、私達みたいに飛行機で眠れない人は、アラモアナ立ち寄りプランは、楽しめないかも？初日は、欲張らずビーチで寝るか、ロミロミでゆったりがオススメです。

There was no one who could speak Japanese, but they were kind enough to check with the airline from over there and properly take care of our luggage. Also, the fact that there is no charge for infants is appealing.

日本語を話せる方はいませんでしたが、あちらから航空会社を確認してくれたり、きちんと荷物を預かってくれたりと親切でした。
また幼児料金がいらないのも魅力的です。

I was able to get to the hotel smoothly without waiting after arrival. The return was also very smooth with timely pickup. I would like to use this service again.

到着後待つことなくスムーズにホテルまで行けた。帰りも時間どうりの迎えでとてもスムーズでよかった。また利用したい。

I usually applied for the shuttle bus after arriving, which took a lot of time. This time, I made a reservation in advance, and when I picked up my suitcase and exited, a staff member was waiting for me. It was easy to get on, and I was able to use my time effectively.

いつもは到着してからシャトルバスを申し込んでたので、時間がかかってました。今回は事前予約で、スーツケースを取って出口を出たらスタッフの人が待っていてくれました。すんなり乗れて、時間が有効に使えました

We were the only Japanese in our group, but even if you don't understand English, you'll manage just fine. The foreigners were mostly in light swimwear and had very little luggage. When boarding the boat, you have to climb stairs, and the water comes up to your shins. When the boat picks up speed, you might get splashed a bit. The view from the boat is amazing, and we were lucky enough to see a sea turtle!

日本人は私たちグループだけでしたが、英語がわからなくても何とかなります。外人はほぼ水着が軽装、荷物も少ない様子。船に乗る時に階段を登りますが、ひざ下までは海に浸かります。海上ではスピードが出ると水しぶきも多少かかります。船上からの眺めは素晴らしく、運良くウミガメも見られました！

The show featured performances that closely resembled those of Elvis and Michael Jackson, and it was a two-in-one experience as we could also enjoy hula dancing. There was a great sense of unity between the performers and the audience, making it very exciting and enjoyable. Additionally, the meals were luxurious and served in generous portions that were more than enough to eat. Thank you for allowing changes to the standard menu. The welcome experience was also impressive, with hula dancing at the entrance, along with welcome drinks, snacks, and a variety of desserts. It was a very meaningful and fun time. I believe it's a show that you can watch multiple times without getting bored.

エルビスやマイケルジャクソンのショーがそっくりに演出されている上に、フラも見れるという一石二鳥のショー内容でしたが、出演者と観客との一体感もあり、
大変盛り上がって良かったです。また、食事も豪華な上、食べきれない程のボリュームもあり、食事内容も、スタンダードメニューからの変更も可能にしていただきありがとうございました。また、ウェルカム時のおもてなしの入り口でのフラダンスやウェルカムドリンクとスナックやデザートのサイドメニューも充実しており、大変有意義に、楽しく時間を過ごすことが出来て良かったです。何度見ても、飽きないショーだと思います。

It was very good.
I thought it might be difficult for my elderly parents, but they flew safely!
It was my first time in Hawaii, and it seems that paragliding was the best part.
I'm grateful for the safe experience for my elderly parents.

とてもよかったです。
高齢の両親には難しいかなと思いましたが、無事に飛べました！
初めてのハワイでしたが、パラセイリングが一番良かったみたいです。
高齢なんで、安全に飛ばしてもらって感謝してます。

The driver was very cheerful! I called the contact number since I was a little late, but they responded in Japanese, so there was no need to worry.

とても陽気なドライバーさんでした！
ちよっと時間過ぎてたので問い合わせ先に電話しましたが、日本語で対応してくれて心配なしです。

They are very kind to respond in Japanese, and I think it's very convenient that they provide transportation to the hotel. I recommend the shuttle service when in Hawaii.

日本語で対応してくれ親切です、ホテルまで送迎してもらえるので大変便利だと思います。ハワイの時はシャトルをおすすめします。

It was absolutely amazing! I recommend taking photos and videos while you're riding. The breeze felt great, and there was no swaying at all. I want to ride again!

ちょー最高でした！
乗ってる時の写真や動画も撮ることをオススメします。
乗ってる間も風も気持ちよく揺れもなくもう一回乗りたいです

The driver was kind, and I felt安心して (at ease) being taken to the airport. Since it was the first pickup, it took a little time as we went around to various hotels, but that's understandable! (laughs)

優しい運転手さんで安心して空港まで送って頂きました。最初のピックアップだったので、いろんなホテルを回り少し時間がかかりましたが、それは仕方ないですネ（笑）

Compared to the staff on the Big Island, they feel a bit cold, but it's affordable and safe, so I choose this company. The price between the airport and Honolulu is a great deal.

ハワイ島のスタッフに比べると冷たい感じがしますが、安いですし安全なのでここの会社にお願いしています。空港とホノルル間でこの価格はお得です。

The driver did not speak Japanese, but he was very pleasant. The staff who greeted us seemed to be used to Japanese tourists, although it felt a bit like an assembly line.

運転手の方は日本語が話せませんでしたが、とても愉快な方でした。
お迎えのスタッフは、流れ作業とゆう感じですが日本人の観光客に慣れている感じはします。

Seeing Waikiki and Diamond Head from the sky was amazing. Walking in the air with the wind was exhilarating, and I will definitely participate again next time.

空から見るワイキキ、ダイアモンドヘッド最高でした。
風をきっての空中の散歩、次回も絶対参加します。

My father really wanted to participate, so I was looking for an event that was accessible on foot from our accommodation, and I was able to find just the right one.

At first, I hesitated because the dinner package was a bit pricey, but I thought it would be a great memory for my father, so I booked a Golden Seat, even though I didn't go for the Diamond option.

Since seating is assigned on a first-come, first-served basis, I recommend lining up early. We were actually guided to the front row, where we could feel the heat of the flames and enjoy the show up close. It might have been a bit too close for taking commemorative photos, though...

I think my father was very satisfied and it became a wonderful memory for him.

父親が是非参加したいということで、宿泊地から徒歩でアクセス可能なイベントを探していたら、ちょうど見つけることが出来ました。

最初はディナー付きでもいい値段するなぁと躊躇してましたが、父親のいい思い出になるならということで、ダイヤモンドまではいきませんでしたがゴールデンシートで予約しました。

先着順で席に案内されるので、早めに並ぶ事をお勧めします。
実際は炎の熱さが伝わる最前列に案内され、迫力満点でかぶり付きでショーを見ることが出来ました。
記念の写真を撮るには少し近すぎたかもしれませんが…

父親も大満足でいい思い出になったと思います。

As soon as I arrived at the airport, they were waiting for me and quickly handled my bags. The driving was safe, and I had no unpleasant experiences at all. The car was clean and comfortable.

空港に着くやいなや、すぐに待っててくれてバッグもてきぱきと運んでくれた。安全運転で嫌な思いは全くなかったです。車もきれいにしてあり快適でした。

I was able to go to the Rock-A-Hula Luau green room package. I got to go explore backstage and get a tiny glimpse of how all the action happens. I also got to take a picture with Michael Jackson before the show. The staff and crew members were very kind and made sure that everything was to my liking. I described this show as a Luau like no other because it was a Luau with a twist. All the music were the classics from Elvis Presley and Michael Jackson with the local culture included into the dance routine and into the stage outfits. The show also featured a local girl with a beautiful voice. For those who would like to watch a Luau in cushioned chairs and indoors I would definitely recommend this Luau to you!

First, the driver arrived about 30 minutes late, which was nerve-wracking. Moreover, I was asked for a tip that was supposed to be included in the fare. I was also criticized for the amount I paid. It was the worst experience.

まず、集合時間より30分ほど遅れてドライバーが来てハラハラ。
しかも料金に含まれているチップ代を要求されました。払った金額にもこれだけかとケチつけられました。
最悪でした。

The pickup was about 20 minutes late, which made me anxious, but they apologized properly for the delay, which I appreciated.
Although they didn't speak Japanese, there was a Japanese instruction manual, so it wasn't a problem.
The time spent was longer than I expected, and I was satisfied.
The weather was nice, and I could see Diamond Head beautifully.

ピックアップの時間が20分くらい遅れて、不安になりましたが、遅れたこともきちんと謝ってくれて、好感が持てました。
日本語は通じませんが、日本語の説明書があり問題ありませんでした。
上がってる時間は、思ったより長く感じられ、満足です。
お天気も良く、ダイヤモンドヘッドが綺麗に見えました。

I experienced a group lesson. We started practicing on small waves, and once everyone was able to ride them, we challenged ourselves with the bigger waves further out. The staff were also very accommodating, making it a great memory.

グループレッスンで体験しました。
最初は小さな波で練習して、みんなが乗れる様になったら沖の大きな波にチャレンジ出来ました。
スタッフの方も柔軟な対応で良い思い出になりました。

I splurged a little and made a reservation for a VIP seat by the stage. First, we took photos with the star (playing the role of Elvis Presley), then enjoyed some snacks while sipping Mai Tais at the VIP welcome reception. We entered our seats next to the stage through the VIP entrance, and started our meal from the menu in the attached photo. The show began around the time we finished eating.

We enjoyed performances by Johnny Fortuno as Elvis Presley, Corey Melton as Michael Jackson, and Siena Sousa (a singer-songwriter based in Honolulu), along with hula dancing by Rock-a-Hula dancers. The highlight was the fire knife dance, and we were thoroughly entertained in the best seats, leaving us very satisfied. Initially, I thought it was a bit pricey, but after receiving a 10% discount, I was very pleased with the experience and the content.

少し奮発して、ステージサイドVIP席で予約をしました。
最初にスター（プレスリ役）の人との写真撮影、その後VIPウェルカムレセプションでマイタイを飲みながらおつまみをいただき、VIP専用口からステージ横の席へ、添付写真のメニューの食事開始、食事が終わったころにショーが始まりました。
エルビス・プレスリー by ジョニー・フォーテューノ、マイケル・ジャクソン by コーリー・メルトン、シエナ・スーザ (ホノルルを拠点にするシンガー・ソングライター)による歌とロック・ア・フラダンサーによるフラダンス、圧巻は
ファイアーナイフダンスと盛りだくさんで飽きることなく一番良い席で大満足の鑑賞をすることができました。
最初は少し高い思っていましたが、10%割引きしてもらって、内容もよく大満足でした。

I used this service to travel from Oahu to Maui for work. It's convenient and helpful because it's affordable, reliable, and they pick you up directly from your hotel. If you're traveling with four people, there might be better options, but for one or two people, this seems to be the best choice. On the way back, I used The Bus, but it runs infrequently, so compared to that, the shuttle is more convenient.

オアフからマウイへ仕事に向かうために利用しました。低料金で正確であり直接自分のホテルに迎えに来てもらえるので便利で助かります。四人だったりした場合は他の方法の方がお得なこともあるようですが一人二人はこちらが良さそうでせす。帰りはザ・バスを利用しましたが本数が少なく比べるとシャトルが便利です。

I have used this service several times, and I especially recommend this plan for solo travelers. This time, the flow was: pick-up at the hotel → stopping by other hotels to pick up other guests → heading to the airport. The only downside is that you arrive at the airport quite early, considering the traffic.

今まで何度か利用していますが、1人の場合はとくにこちらのプランはオススメです。今回も、ホテルでの迎え→他のお客さんの迎えのためのに他のホテルに立ち寄り→空港という流れでした。渋滞等を考慮して、空港にかなり早く着いてしまう点だけが難点です。

The voucher mentions that there may be a delay of 5 to 10 minutes. It also states to call if the bus does not arrive after 15 minutes. This time, there was no sign of the bus for about 20 minutes, so I returned to the hotel to make the call. We had disabled phone usage on our local SIM and were using Line via Wi-Fi, so I asked the hotel staff to make the call for me. Just as the call connected, my husband informed me that the bus had arrived, and I rushed back. However, according to my husband, when he mentioned that I had gone back to the hotel to call, the staff seemed displeased, responding with something like, "It's not that late, is it?" Since it was Saturday, I think the roads were congested, but while we had some time to spare for our flight, the American couple waiting with us seemed to be quite anxious and frustrated.

バウチャーには5から10分遅れる可能性があることの記載はあります。15分以上来ない場合には電話をするようにとも記載があります。
今回、20分程度来る様子がなく、電話をするために一旦ホテルに戻りました。私たちはローカルOFFで電話は利用出来ないようにしていて、Wifi経由でLineを使用していたので、電話連絡はホテルの窓口の人にお願いをしました。ちょうど、電話が通じた時にバスが来たと主人から連絡があり、すぐに戻りましたが、主人曰く、私がホテルに電話に戻ったと話したら「そんなに遅れてないでしょ」という感じで不機嫌な様子だったそうです。
土曜日だったので、道が混んでいたこともあると思いますが、私たちは飛行時の時間に余裕はありましたけど、一緒に待っていた米国人夫妻は余裕がそれほどなかったようで、イライラされていました。

At first, I was anxious, but in the end, I had a lot of fun and was smiling. It does take a toll on your stamina though (^_^;). Oh, to my sushi-loving friend Cooguy, the kanpyo is not made from daikon but from "yugao fruit." I mistook it for dried daikon. I'm sorry! When you come to Japan, please eat lots of your favorite sushi (*^_^*).

初めは不安でしたが、最後は楽しくてニコニコでした。体力は奪われますけど(^_^;　あ、お寿司大好きなCooguyへ。かんぴょうは、大根ではなく「夕顔の実」でした。切り干し大根と勘違いしてました。ごめんなさい！日本に来たら、大好きなお寿司たくさん食べてくださいね(*^_^*)

This is my nth time using it, but personally, I recommend it as it's no different from opting for the more expensive tour. There are a wide range of time slots available, and I will use it again.

何度目かの利用になりますが、個人的にはツアーの高いオプションで頼むのと変わりないのでオススメです。時間帯も幅広いしまた利用させていただきます。

On my first trip to Hawaii, I wanted to see an authentic hula dance show, so I booked this VIP course. I was excited as soon as I walked on the red carpet, and the welcome drink followed by dinner at the VIP seats was delightful. The lobster, along with the main steak and salmon, was satisfying in both volume and service. It was also great to be smoothly guided through the VIP entrance.

The show started with a surprise when a man was lowered upside down right in front of us (even though I had heard about it beforehand). The hula and Polynesian dances were of outstanding quality, and I was captivated by the professional performances. The dancers were incredibly sharp! The impersonations of Elvis and Michael were very well done, and the songs were perfectly suited to our generation (in our 60s), allowing us to enjoy the show from start to finish. The fireman show, where they handled flaming torches, left me in awe—how could they hold those?! I was overwhelmed the entire time.

I also purchased a photo taken with Michael, which became a wonderful memory. I would love to come back to see it again when I visit Hawaii next time.

初めてのハワイ旅行で、本場のフラダンスショーを見てみたいと思い、こちらのVIPコースを予約してもらいました。まず通されるレッドカーペットに気持ちが盛り上がり、ウェルカムドリンクからの、VIP席でいただくディナー。ロブスターをはじめ、メインのステーキ、サーモンなどボリュームもサービスも満足いくものでした。VIP用入り口からスムーズに案内していただけたのもよかったです。
ショーは、まず目の前に降りてきた逆さ吊りの男性に驚き（事前に聞いていたのに）、
フラ、ポリネシアンダンスはクオリティが素晴らしく、プロのパフォーマンスに釘付けになりました。ダンサーのみなさんの身体のキレがすごい！ エルビス、マイケルのモノマネも、非常に上手く、また私たちの年代（60代）にがっちり合った曲ばかりで、最初から最後まで楽しめました。 火のついたたいまつを操るファイアーマンショーは、目の前で見ても、何故あれを持てるのか！？ 終始圧倒されました。
マイケルと一緒に撮った写真も購入して、とっても良い思い出になりました。また、ハワイに来る際には観にきたいと思います。

I utilized the service on October 19. On that day, there was a parade held every year, and the bus arrived at our hotel more than 30 minutes late from the scheduled time. The driver did his best to manage the situation and delivered us to each departure gate, allowing us to board our flight safely, but it was quite hectic. Since the parade is something that is known in advance, how about allowing more time than usual for the pickup?

10月19日を利用しました。
当日は、毎年パレードが催されており、バスは集合時間より30分以上遅れて私たちのホテルに到着しました。
運転手さんが一生懸命対処され、それぞれの出発口まで送り届けてくれて、飛行機には無事乗ることが出来ましたが、かなり慌ただしかったです。
パレードは事前に分かっている事なので、通常のお迎えより時間に余裕を持たせてはいかがでしょうか？

I have used this service before. I forgot how I used it, but this time I was traveling alone and was able to ask for directions in Japanese to get to the pickup point. I requested to be taken to my hotel, but you can also get dropped off at Ala Moana Center before entering Waikiki. I think it's a good option for killing time if you arrive early in the morning.

以前も利用しました。どう利用したかは忘れてしまってましたが今回は1人旅行でしたが乗り場まで日本語で聞きながらいけました。
ホテルまで送ってもらうために依頼しましたがワイキキに入る前にアラモアナセンターでおりたりできます。早朝についてしまったときなど時間つぶしにはよいと思います。