All Reviews for Family & Accessible Travel

I made a reservation with Roberts as usual through Veltra. This time, I finished immigration more than an hour earlier than my reservation, and I wondered what would happen. When I went to the reception desk, the cheerful Roberts Aloha staff appeared for the pre-boarding check, and it went smoothly, allowing us to depart in about 10 minutes. We arrived at the condo very smoothly. The driver was also polite.

いつものベルトラでロバーツを予約。
今回は予約より1時間以上早く入国審査が終わり、どうなるかしら？と思いなが受付デスクへへ、乗車前確認も黄色ロバーツアロハでにこやかに登場されスムーズに終了し10分程で出発。とてもスムーズにコンドに到着。
ドライバーさんも丁寧でした。

I feel at ease, so I always ask for your help. This time, I appreciate your assistance despite my early morning arrival. I've been here several times and have no major concerns in Hawaii, but it's smooth and reliable, so I recommend it even for first-timers. I have also received your help in other countries. I will ask for your assistance again.

安心出来るので、毎度お願いさせて頂いております。今回は早朝到着にも関わらず、対応してくださり感謝です。回数重ねていて、さほど心配事もないハワイですが、スムーズで信頼できるので初めての方でもお薦めです。私は、他の国でもお世話になっております♪。また、お願い致します。

Before the show, we had a meal at the buffet. There was pork, beef, chicken, and white fish. I thought it was quite tasty.
The show was enjoyable with impersonators and fire dancing. It was really great that it ended with the Hawaii Five-O theme song!

ショーを観る前にブッフェ での食事をしました。豚も牛もチキンも白身魚もありました。普通に美味しいと思います。
ショーは、そっくりさんが出てきたり、ファイアーダンスがあったりと楽しめました。最後、ハワイファイブオーの曲で終演したのがとてもよかったです！

I was nervous during my first parasailing experience, but the view was beautiful and it was amazing! Although the language is English, the staff could speak a little Japanese, so there were no issues!

初めてのパラセーリングで緊張しましたが、景色も綺麗で最高でした！
言語が英語とありますが、スタッフの方たちは少し日本語が話せるので問題ありませんでした！

The reservation process is easy, and the airport staff provides assistance in Japanese, which is convenient. The transfer to the hotel was smooth, but the pickup from the hotel was delayed both last time and this time. This time, it was about 30 minutes late, but as long as I make it to the flight, a delay is not a problem. However, waiting without knowing if they are coming or not is stressful, so I would appreciate a notification regarding this. For example, an email to inform me that the pickup has departed would be helpful. If this could be improved, it would be excellent. Other than that, I am very satisfied. Thank you!

予約が簡単で、到着後の空港も日本語で対応してくれ便利なので利用しています。
ホテルまでの送りは何も問題無く良いのですが、ホテルからのピックアップは前回も今回も遅れてきました。
今回は30分ほど遅れてきたのですが、飛行機に間に合えば遅れるのは問題ありません、しかし来るのか来ないのか分からず待機しているのは不安になるので、その旨の連絡が頂ければ有難いと思います。例えばピックアップ出発済みのお知らせをメールでも良いのであれば助かります。ここが改善させれると最高です。それ以外は大変満足しています。
有難う御座いました！

My hotel was the first stop, but I arrived about 20 minutes late. I visited five hotels before heading to the airport. Even so, I arrived about two and a half hours early. I'm glad I got there with plenty of time to spare because the baggage check at Honolulu Airport has a long line.

私のホテルは1箇所目だったのに20分くらい遅れてきました。5箇所ホテルを回って空港へ。それでも2時間半くらい前には到着しました。ホノルル空港は手荷物検査がとにかく並ぶので余裕を持って到着できてよかったです。

I splurged on VIP seats for Michael, which I was really looking forward to! First, we enjoyed the meal, and then the opening! I was focused on the front, so I was surprised! We had a fantastic time with Presley, a local singer, and of course, Michael, along with hula and fire dancing.

The portion sizes were just right, and the staff was efficient. I think the show is well-adjusted for various age groups, so it would be great for families to experience together. After the show, they are friendly and willing to take photos with you.

マイケルを楽しみに奮発してVIP席を取りました！
まず、食事を堪能してから、オープニング！前方を注視していたので、ビックリしました！プレスリーと地元の歌手の方、楽しみにしていたマイケル、フラ、ファイアーダンスとてんこ盛りで楽しめました。
食事の量も丁度よく、スタッフもテキパキ。ショーの内容は、いろんな年代に広くアジャストするものだと思うので、ファミリーで体験するのも良いのではないかと思います。ショーの後も、気さくに写真撮影に応じてくれます。

My son saw it on TV and said he wanted to try parasailing! There are various operators in Hawaii, but we decided on one that had no unnecessary options, reasonable prices, and a short duration, which were appealing to us. We booked a 150m session starting at 9 AM. We had a simple breakfast in our hotel room (spam onigiri and drinks), used the restroom, and waited for the pickup in the hotel lobby. Based on reviews mentioning seasickness on the boat, both my son and I took motion sickness medication on the bus. My son has never experienced motion sickness, but just in case. After giving birth, I have become a bit prone to nausea on rides like roller coasters.

The boat departs from the marina near the Prince, past the Hilton. There were five groups together. Once the boat went offshore, the parasailing opened up with a whoosh! The rainbow-colored parachute stood out beautifully against the sky, and it was so cute. Our excitement skyrocketed. After putting on life jackets and equipment, we took off in order. We were the second group. We quickly ascended to 150m, and the view was unlike anything we had ever seen! We could see the mountains of Hawaii, the outline of the island, and our parachute's shadow on the ocean, which felt absolutely wonderful. Initially, I was worried about the fear of heights, but it was so high (laughs) that I wasn't scared at all. Up there, it was stable with no swaying or wind. Both my son and I kept exclaiming how great it felt! The scenery was amazing! After about 10 minutes, the descent began, but I wasn't scared at all during this time either. The moment we landed, my son kept saying he wanted to do it again! He was laughed at by the others who were with us. The total time, including the round trip, was about an hour and a half. It was on time as stated on the website, and we were able to use the rest of the morning meaningfully after returning to the hotel. The crew was attentive, making sure everyone didn’t get seasick with high-fives, encouragement, pranks, and jokes. My son and I thoroughly enjoyed it. We will definitely repeat this. For families with children, I recommend the early morning sessions when they aren't too tired.

Lastly, a realistic note. One person in our group was nervous from the start, worried about getting seasick, and actually ended up vomiting on the boat. They mentioned they had taken motion sickness medication as well. Since there are many other fun things to do in Hawaii, I don't think those who are prone to motion sickness in their daily lives should force themselves to do this. Since it's a trip, you don't have to be fixated on parasailing. However, if you have experience getting nauseous on extraordinary rides like roller coasters, you don't need to be too nervous. You get to see the best views, and it's a unique experience of traveling, so it's better to relax and just enjoy it!

　息子がテレビで見て、パラセーリングをやってみたい！と言い出しました。ハワイでは色々な業者さんがいますが、不要なオプションがなくて値段が手頃、所用時間が短い、この2点が私たちには魅力的だったので決定。9時から、150mを申し込みました。当日の朝食はホテルの部屋で簡単に済ませ(スパムおにぎりと飲み物)、トイレも済ませ、ホテルのロビーでピックアップを待ちました。口コミで、ボートで酔うと書いあったのを参考に、酔い止めはバスの中で、息子も私も飲みました。息子は乗り物で酔った経験なしですが、念のため。私は出産後、ジェットコースターなどでは少し酔うようになったので。
　ボートは、ヒルトンの先、プリンス近くのマリーナから出ます。5組が一緒。ボートが沖合に出ると、パラセーリングがバサっ！と、開かれます。レインボーカラーのパラシュートが空に映え、すごく可愛い。テンションがいっきに上がります。ライフジャケットと器具をつけたら、順に、すぐに飛びます。私たちは2組目。150m まであっという間に上がり、見たことのない景色が！　ハワイの山々が見えて、島のラインが分かり、海に私たちのパラシュートの影がうつり、とてもとても気持ちがいいです。当初、高さへの恐怖を心配しましたが、高すぎて（笑）、まったく怖くなかったです。上空はゆれもなく、風もなく、安定してました。私も息子も、気持ちいいー！を連発。景色が最高でした！　10分ぐらい経つと下降が始まりますが、この間もまったく怖くなかったです。降りた瞬間、息子は、またやりたい！すぐやりたい！と言いまくり。一緒に乗っていた方に爆笑されてました。所用時間、往復もふくめ、総所要時間は1時間半程度。HPに書いてあったとおりのオンタイムで、ホテルに戻ってからも午前中の残りを有意義に使えました。乗組員のスタッフの方も、みんなが酔わないように、ハイタッチや声がけ、いたずらやジョークなど、ずっと、気にして声をかけてくださいます。息子も私も大満喫。私たちは必ずまたリピートします。お子さん連れは、疲れが溜まってない、朝早い回をオススメします。
　最後に現実的な話。一緒のグループにいらした方は、最初から、酔いやすいから心配……とナーバスで、実際にボートで酔って吐いていました。酔い止めも飲んでいたとのこと。他に楽しいことが沢山あるハワイなので、バスや電車など、日頃の生活でも酔いやすい方は無理してやることはないと思います。せっかの旅行なのでパラセーリングにこだわらなくてもです。ただ、私みたいにジェットコースターとか、非日常的な乗り物で酔った経験のある方ならば、そこまでナーバスにならなくても。最高の景色が見れて、旅行ならではの経験だから、あまり構えず、とにかく楽しんだ方がいいです。

This time, the driver was about 25 minutes late for the pickup, and we didn't get out of the vehicle; the hotel staff and we handled the loading and unloading of the suitcases. Moreover, the driving was quite fast, which was nerve-wracking. The drivers we've had before, including this one, were good, so it was disappointing.

Next time, please prioritize safe driving!

今回は送りのドライバーさんが25分くらいの遅延でのお迎えで、降車しないで、スーツケースの上げ下ろしは、ホテルのスタッフや私達が行ないました。しかもかなりのハイスピード運転でドキドキハラハラでした。今までや今回のお迎えドライバーさんは良かったので、残念でした。
次回はぜひ！！安全運転第一でお願いいたします！！

If I go to Hawaii, I will definitely ride it! You can see it from offshore at Waikiki Beach, and I enjoy riding the waves. Please take care of me next time I go to Hawaii.

ハワイに行ったら、必ず乗ります！
ワイキキビーチの沖から見れるし、波に乗って楽しみます。次回ハワイに行った時も、宜しくお願いします。

The driver on the way to the hotel seemed to have misunderstood the location, which caused a delay of about 20 to 30 minutes. However, the driver on the return trip arrived on time and comfortably took us to the airport. It's to be expected, but I think that's just part of the unpredictability of traveling abroad.

往路のドライバーさん、ホテルを勘違いして結局2~30分位はロスしてしまった感じでしたが、復路のドライバーさんは時間通りに迎えに来て、余裕で空港まで送り届けてくれました。当然といえばそうですが何が起こるか分からないのが海外旅行かなと思います。

I expected them to be late, but they arrived almost right on time. Since it's cheaper than a taxi for two people, I would like to use this service again next time.

時間通りにこないことを予想していましたが、
ほぼ時間ぴったりにお迎えにきてくれました。
二人だとタクシーより安いので、次回も際も利用したいです。

I have used this service multiple times, but this time it took a bit longer because we were a large group. In the past, there were times when I arrived quickly with a smaller group, but this can't be helped. The driver was kind.

何回も利用していますが、今回は多勢で乗車したので多少時間がかかりました。以前、少人数で早く着ける時もありましたが、これはしかたがありません。ドライバーは親切でした。

We had a great time. Despite Neptune whipping sand up into the water making the clarity poor the crew made up for it and ensured we had a great time. We still saw green sea turtles both below and above the water. We had a great time just sailing the Cat when it was clear that snorkeling conditions weren't great.

Many shuttles do not operate between the islands of Hawaii (only for flights from Japan), but this shuttle does, so I requested it. It arrived on time, allowing me to reach the airport with plenty of time to spare.

ハワイ各島間のエアには対応しない（日本便のみの）シャトルが多いですが、本シャトルは対応するので依頼しました。時間も正確に来てくれたので余裕を持って空港に着きました。

Since I was with a customer using a wheelchair, it took a little time to board, but I was helped kindly with guidance, which was very helpful. I would like to use this service again next time.

車いす利用のお客と一緒だったので、乗車までに少し時間がかかったが、親切に誘導して貰い助かりました。次回も利用させて貰いたいと思いました。

I attended a relative's wedding in Hawaii... aloha

The day before, we had a family dinner and went to see the Rock-a-Hula show, which I had really wanted to see when coming to Hawaii. ☝️

It was the best show where I could enjoy it together with the cast, just as I expected. The staff were friendly, which added to the fun.

Next time, I will go to see it with my friends.

親戚の結婚式がありハワイへ………aloha

前日、会食を兼ね親戚皆で
ハワイに来たら是非観たかった
ロック・ア・フラショーに行ってきました。☝️

期待通りにキャストと一緒に楽しめる最高のショーでした。
スタッフの方も気さくで愉しさが増しました。

次はお友達と一緒に観にいきます。

I attended in late October 2019. The venue was beautiful, and there were relatively few guests, allowing us to enjoy the show comfortably. The content was a fusion of rock, pop, and hula, including impersonations of Michael Jackson, which were entertaining. However, overall, I felt the material was a bit outdated and lacked excitement.

I think the show would be more interesting if it mixed new and old elements more effectively.

2019年10月下旬に参加しました。
会場は綺麗で、比較的客数も少なく、ゆったりとショーを楽しむことが出来ました。ロックやポップとフラを融合した内容です、マイケル・ジャクソンの物真似など、面白い内容ですが、全体的にネタが古く、イマイチ盛り上がりに欠けると思います。

新旧織り交ぜるともっと面白いショーになると感じました。

from start to finish a must do for families wanting that extra fun activity to do. picked up from central location from hotel and dropped off at pier. very organized after drop off and staff very friendly and knowledgeable. my daughter and I enjoyed the vessel and the captain doing narration & made it fun

I found the Roberts reception right after exiting the terminal. It's easy to find.
Since there are few hotels nearby, it was smooth.
I was at the third hotel, but I arrived at the airport before 7 AM and got to the hotel around 8:30.
The bus ride was quite bumpy, so I couldn't fall asleep, but it was easy to navigate, inexpensive, and convenient! I will use it again.

出口を出てすぐにロバーツの受付を発見。わかりやすいです。
寄るホテルが少ないためスムーズ。
私は3件目のホテルでしたが
空港到着が朝7時前、ホテルへ到着したのが８：３０くらいでした。
バスの乗り心地は振動が結構響いて寝落ちできませんでしたけど(^-^;
でもわかりやすくて安くて便利！また利用します。

From the pick-up to the parasailing, everything was enjoyable without any issues! I felt reassured when they spoke a little Japanese. I chose the 150m parasailing, and it went really high, offering a fantastic view. We went in the morning and finished by noon, so I think we made good use of our day.

送迎からパラセイリングまで、問題なく楽しめました！
日本語も少し話してもらって安心できました。
パラセイリングは150mにしましたが、すごく高くまで上がり、景色が一望できました。
朝から行って午前中には終わったので、1日の時間が有効活用できると思います。

When I arrived at the airport, I felt unwell and had to go back and forth to the restroom multiple times. I thought I wouldn't be able to take the shuttle bus anymore, and that I would have to go by taxi later. However, they arranged for another shuttle bus and took me to Ala Moana.

空港に着いたときに体調を崩して何度もトイレに行ったりきたり。これはもうシャトルバスには乗れないな～、、、あとでタクシーで行くしかないと思っていたのですが、そのあとシャトルバスをまた手配してくれてアラモアナまで送ってくれました。

This was the activity I was looking forward to the most before my trip, and it turned out to be the most fun! I really recommend it!

On the day of the activity, my morning schedule ran late, and I nervously called to see if I could change the time. They kindly responded in Japanese to accommodate my limited English, and my time was successfully changed. The gentleman who came to pick us up was very cheerful! Since there were only two groups, including us, I think the waiting time on the boat was short!

Then it was our turn to go up into the air! We chose 150 meters, and I'm glad we did! Looking down was scary, but when I looked up, a wonderful view spread out before me, and it really boosted my spirits! It lasted about five minutes, but I wanted to do it more!

This is definitely an activity I want to do again when I go back to Hawaii!

旅行前から１番楽しみにしていたアクティビティで、結果１番楽しかったです(^^)！！本当におススメです☆
当日午前の予定が押してしまい、時間変更の希望が出来るか恐る恐る電話をかけると、英語が不慣れなこちらに合わせて日本語で対応してくださり、時間もちゃんと変更されていました。お迎えに来てくれるおじさんはとても愉快な方です♪今回行った時間では、私達を含め2組だけでしたので、船上での待機時間は短かったと思います！
そして私達の順番がきていざ空中へ！１５０mにしましたが、これにしてよかった！下を見ると怖いですが、顔を上げると素晴らしい景色が広がっていて、本当にテンションがあがります！！！５分程でしたがもっとやりたかったー(>_<)
またハワイに行ったら絶対やりたいアクティビティです！

I had requested a transfer from the hotel to the airport for six pieces of luggage (two per person for three people), but the driver who came in a taxi told me it would be $5 per piece of luggage. When I called the company listed on the voucher, they said there was no need to pay. When I refused to pay, the driver became furious and insisted on taking me back to the hotel. He seemed threatening, as if I didn't know what he might do if I didn't pay. After contacting the company, they managed to send a different taxi 30 minutes later, but it left me feeling very upset. It was a disappointing end to an otherwise enjoyable trip. I was fortunate that I was able to get through on the phone, but it was terrifying to think about what would have happened if I hadn't been able to reach them.

ホテルから空港までの送迎で事前に荷物を６つ（３名で一人２個ずつ）お願いしていたが、迎えに来たのがタクシーでそのドライバーから荷物１個につき５ドルと言われました。バウチャーに記載の会社へ電話をすると支払う必要はないとの事。それで支払いを拒否したところ、激怒され、ホテルまで戻って下されました。お金を払わないと何をするかわからない感じのドライバーでした。会社へお電話をしてなんとか対応をしていただき３０分後に違うタクシーが来ましたが、とても嫌な気持ちになりました。楽しい旅の終わりにとても残念でした。
たまたま電話が通じたので良かったですが、もしつながらなかったらと思うと恐ろしくなりました。

Coral has settled on the sunken aircraft and ship right in front of me, and colorful fish are swarming around, allowing me to truly enjoy the natural food chain.

目の前に沈んだ航空機や船に珊瑚が住み付き、色とりどりの魚が群れていて自然の食物連鎖がリアルに楽しめました。

I’m really glad I did it! I went for 120m, but I slightly regret not going for 150m. The driver, Yano, was very friendly and funny, and he wrote down some great restaurant recommendations and took me back to the hotel multiple times. I can’t thank him enough for everything he did. It turned out to be a fun honeymoon!

とっても気持ちよくやってよかったです！120mにしたのですが、150mにしたらよかったなと少し後悔です。ドライバーのヤノさん？とても気さくで面白くて、美味しいお店を書き出してくれたり何度もホテルまで送っていただいたり、終始よくしていただき感謝しかないです。楽しい新婚旅行になりました！

After entering Kalakaua Avenue, our hotel was the closest one, but we passed it and went to Moana Surfrider. After that, we went around in circles and ended up returning to the same road, so we wasted a lot of time.

カラカウア通りに入ってからは　私たちのホテルが一番手前だったのに
素通りしてモアナサーフライダーに行った
そのあとぐるぐる大廻りして　結局最後にまた同じ道に戻ったので
無駄な時間を費やした

This is my third time using this service. It was just as great as last time. There was a slight discrepancy in the arrival time, but they arrived right on time. I will definitely use it again.

今回で３回目の利用になります。
前回同様とても良かったです。
到着時間には誤差がありましたがチャント来てくれました。
またリピートします。

We had the time of our life. The crew were hilarious and made us laughed so hard. I would do it again 100 times! It was a huge adrenaline rush up at 1000 feet!

On the last day of our trip, we searched for activities near Waikiki and made a reservation the day before. The other participants were mostly foreigners, and there were no explanations in Japanese, but we managed to follow along. About 10 minutes after departure, snorkeling began. There weren't many fish, but we saw three sea turtles. The ocean was surprisingly beautiful. After that, we enjoyed sailing and took in views of Diamond Head and Waikiki from the sea. We had a lot more fun than we expected, even near Waikiki!

旅行最終日にワイキキ近くでできるアクティビティを探して前日申込みました。
参加者は私達夫婦以外は外人ばかりで、日本語の説明も全くありませんでしたが、流れでついていきました。
出航から10分くらいでシュノーケルが始まりました。魚はあまりいませんでしたが、ホヌは3匹は見れました。海は意外にもキレイでした。
その後セーリングでダイヤモンドヘッドやワイキキを海から眺めました。
ワイキキ近くでも予想以上に楽しめました！